What do Internet users think about visiofactory.com ?

Read 1872 reviews of visiofactory.com - Overall Customer Rating of 4.8/5

What is visiofactory.com's address ?

19 rue de Mulhouse 68390 Sausheim

Reviews for Visiofactory.com

Total: 1 872 reviews since 30/06/2021

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4.8

Based on 390 reviews from the last 12 months

5

90%
4

4%
3

1%
2

1%
1

3%

Review Summary

The service is praised for its speed and efficiency, with many highlighting the quality of products and included accessories. Customers express high satisfaction with the overall experience, indicating they would shop here again.

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Review Summary

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5 ★

A. A.
13 May 2022
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so fast!!!reliable, cant wait to buy again!!!would be perfect if a gain a discount coupon for my next order
Experience from: 29 Apr 2022
A. A.
13 May 2022
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Excellent customer service, fast shippment.
Experience from: 22 Apr 2022
A. A.
13 May 2022
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3 orders and 3 out of 3 excellent.
Experience from: 27 Apr 2022
A. A.
13 May 2022
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Excellent customer service, fast shippment and easy return.
Experience from: 14 Apr 2022
A. A.
13 May 2022
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Arrived in Australia quickly, very happy
Experience from: 27 Apr 2022
A. A.
13 May 2022
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Excellent service and quick shipping. The item was as I expected.
Experience from: 2 May 2022
A. A.
13 May 2022
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I'm satisfied. Everything was good.
Experience from: 1 May 2022
A. A.
12 May 2022
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Great transaction from the store
Experience from: 23 Apr 2022
A. A.
12 May 2022
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Great service
Experience from: 23 Apr 2022
A. A.
10 May 2022
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Fast delivery and good price
Experience from: 20 Apr 2022
A. A.
10 May 2022
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Great price, quick delivery and authentic products, will definitely be a returning customer
Experience from: 29 Apr 2022
A. A.
8 May 2022
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A great service from start to end. Hear my story: Bought Persol frames with Nikon progressive lenses - it took 1 week to make and then a couple of weeks to arrive to my address in Albania (they used colissimo/french post). Everything well packed. The frames and lenses were just amazing - wow. And, as far as I know, the best price u can get. I wasn't lucky though as there was a fitting issue with first lenses. I contacted and reported the issue and VisioFactory encouraged me to have them returned. As soon as I posted the item [at my own cost] I emailed them the return postage receipt and immediatly they ordered the new frames to Nikon, and when my return arrived they had already lenses ready to fit. This time the shipping proceeded faster and i got my glasses within 5 days or a week- with Colissimo. In addition to new lenses, VisioFactory provided me a larger frame size at no extra cost [they were at least 12 EUR more expensive than size I initially bought]. Great communication with them all the time. Special thanks to Francoise, their optician. Absolutely happy with the service and would fully recommend. And of course will always order my eyewear to VisioFactory. Well done!
Experience from: 7 Apr 2022
A. A.
7 May 2022
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Fast delivery and outstanding quality. And many thanks to support team for resolving the payment issue.
Experience from: 25 Apr 2022
A. A.
6 May 2022
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Perfect!
Experience from: 15 Apr 2022
A. A.
6 May 2022
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Great price and quick service. Recommended.
Experience from: 24 Apr 2022
A. A.
5 May 2022
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Excelent!!!
Experience from: 13 Apr 2022
A. A.
4 May 2022
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I bought ray ban aviator (polarized) sunglasses for an excellent price -30% lower price then in Slovenia. Item has been delivered into Slovenia in 6 working days. Package was in excellent shape and in original/genuine box (as described). I recommend buy on visiofactory.
Experience from: 21 Apr 2022
A. A.
3 May 2022
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Good price, good quality, fast delivery. Recommend!
Experience from: 21 Apr 2022
A. A.
3 May 2022
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I order prada sunglasses to albania and it come in a week. I love this shop and i will buy again.
Experience from: 21 Apr 2022
A. A.
3 May 2022
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They were always very responsive to my questions and emails
Experience from: 16 Apr 2022