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A. A.
12 Oct 2021
Verified reviewGreat site, plenty to choose from.Delivered within the dates stated.
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A. A.
11 Oct 2021
Verified reviewA great product, great website and great service. Delivered early and as the website says they come in a custom box that leaves no waste and the whole set up is easy to follow taking just minutes to put up even with a complex design.
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A. A.
11 Oct 2021
Verified reviewAbsolutely love my new clock. Colours are all exactly what I was after. Very easy to put up using template provided. Getting lots of compliments on it.
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A. A.
11 Oct 2021
Verified reviewNavigation of the site was pretty easy. I also like how colours of the products can be changed to suit customers specification. Delivery took more than a month from order placement due to holiday in production country but I was made aware of this before placing an order. On a scale of 1-10, I will rate the customer service 0. I made several attempts to contact customer service through email, phone and SMS through the contact means provided on the website but I heard nothing back from email, SMS and no one is at the other end of the phone when it rings. This made me doubt a few times if the site is legit, but my doubt was cleared when I received tracking number for my order however, customers should be able to reach the customer service at any point, pre or post sale but this was not the case in my experience.
Reply from amysdeco.co.uk
Thank you for taking time to right a review. Sorry to hear that you experienced a issues with our Customer Serivce after placing your order. This is not the service we want our customers to be experience. I can only apologise that on this occasion we didn't meet the standard. We always want to hear feedback, good or bad.
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A. A.
11 Oct 2021
Verified reviewHappy with all aspects of the product, site navigation, delivery.
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A. A.
7 Aug 2021
Verified reviewEasy to order online , aftersales communication good and delivery times okay
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A. A.
4 Jul 2021
Verified reviewAbsolutely stunning. My clock completed the look I envisaged.
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A. A.
3 Jul 2021
Verified reviewFast efficient service
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A. A.
10 Jun 2021
Verified reviewI was kept informed throughout the order and delivery process. There was a lovely little note inside my clock just to say thankyou. It is fabulous and in my orange and white kitchen :)
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A. A.
2 Jun 2021
Verified reviewExcellent web site with easy to navigate instruction. Design your own clock which is perfect.
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A. A.
21 May 2021
Verified reviewVery satisfied with item, delivery was quicker than stated!!
Reply from amysdeco.co.uk
Thank you for your comments! Many thanks Caroline Amy's Deco
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A. A.
21 May 2021
Verified reviewPrompt delivery fitting instructions clear but product is very poor quality, I did email to express my views but I didn't receive a reply.
Reply from amysdeco.co.uk
Hello Thank you for your comments. These have been passed on to our design team. If we can offer you any further assistance, please do not hesitate to contct me. Many thanks Caroline Amy's Deco
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A. A.
21 May 2021
Verified reviewAmysdeco, had the product we wanted at a very good price. Web-site was easy to use and delivery was as promised. Excellent service.
Reply from amysdeco.co.uk
Thank you for your comments! Many thanks Caroline Amy's Deco
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A. A.
13 Apr 2021
Verified reviewdisappointed that it was a diy clock and when the hands of the clock are on the same side the triangle it tips as it's top heavy, over priced clock
Reply from amysdeco.co.uk
Hello Thank you for taking the time to share your feedback. We are sorry to read that you are not satisfied with your order. I am calling you at the beginning of the week to see with you what solution to bring to you, because it is indeed not normal for the triangle to tilt when the hands are on the same side. I think we'll figure out what's wrong, so you can take advantage of your clock. Thank you for taking the time. Thanks Caroline
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A. A.
11 Apr 2021
Verified reviewGreat communication from start ti finish.
Reply from amysdeco.co.uk
Hello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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A. A.
10 Apr 2021
Verified reviewWould have given this 5 stars but felt slightly misled about the source of the product. While I am a fan of French design, I probably would not have ordered something to be made and despatched from France while there were significant delivery/export problems at the time.
Reply from amysdeco.co.uk
Hello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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A. A.
10 Apr 2021
Verified reviewWeb site is easy to use And offers a great service that delivered a great product.
Reply from amysdeco.co.uk
Hello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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A. A.
10 Apr 2021
Verified reviewThe cost vs materials used was not reflective. The item itself looks and works well however.
Reply from amysdeco.co.uk
Hello Thank you for taking the time to share your feedback. Thanks Caroline
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A. A.
10 Apr 2021
Verified reviewI absolutely love this clock. It is elegant and chic and modern all at the same time. The colour palette matches the room it is in perfectly. I have only given 4 stars due to the long delivery time scale.
Reply from amysdeco.co.uk
Hello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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A. A.
10 Apr 2021
Verified reviewAn easy ordering process with an efficient delivery
Reply from amysdeco.co.uk
Hello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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