Customer reviews
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I would highly recommend this seller, not only was the clock beautiful, the template and instructions that came for mounting it was easy to follow. I was impressed with the clear loving care taken to not only make the hand crafted item, but also the free gifted key ring and the way the item were beautifully packaged. Everyone who visits us for the first time remarks on it too. 100% happy, thank you.
Review of , following an experience of by DEBORAH S.
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Great products, prices are reasonable, delivery was quick. Very impressed with the product (a customisable wall clock). Definitely recommended, would buy again if I need/wish to.
Review of , following an experience of by SURESH N.
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Great clock which looks fantastic on our kitchen wall. The only reason I have not given 5 stars is that the handles of the clock are a bit flimsy, the minute hand won’t stay where it should do, so it’s more of an art piece than a clock.
Review of , following an experience of by WENDY C. *
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Lovely unique clock that matches our kitchen colours exactly. Received within ten days and packaged securely. Easy to put up with the template. So pleased with it and everyone comments on it when they enter the room. Can highly recommend this company.
Review of , following an experience of by HARLEY P. *
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Delivered on time excellent communication and great quality product.
Review of , following an experience of by MARIE M.
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Easy to order and chose my style and colours. I thought it came as one piece but it was easy to put together. Love it.
Review of , following an experience of by JOANNA J.
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Timely arrival, well packaged and arrived safely
Review of , following an experience of by SALLY E.
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Perfect.
Review of , following an experience of by RACHELE G.
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Excellent service and easy to follow instructions, would really recommend.
Review of , following an experience of by JOHN T.
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This is a small company in France and I have used them twice and been very happy with the service and items
Review of , following an experience of by FORBES J.
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The clock is superbly made & so easy to put up with the template that is provided. So very pleased with this clock
Review of , following an experience of by SUE B.
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Product arrived in good time, well packaged and we were kept informed of progress by email.
Review of , following an experience of by ETHAN S. *
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Great clock, easy to assemble and looks good. Would buy again.
Review of , following an experience of by KYLE W. *
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Superb clock
Review of , following an experience of by ASHLEY C. *
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Redecorated and refurnished a room and the finishing touch was the amazing clock from Amysdeco. Well packaged and beautifully made and finished, absolutely recommend to anyone who wants that final WOW factor!
Review of , following an experience of by VANESSA C. *
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Excellent company, good communication, high quality products
Review of , following an experience of by DANIEL K. *
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Great clock, great service. This was the second clock I purchase. It arrived quickly and unfortunately I had a small issue. I sent the team an email in the morning, had a reply with a resolution before I even had lunch. Now enjoying my click everyday. Would definitely recommend.
Review of , following an experience of by JODIE C. *
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A very novel and personalised product. I myself, after trying the clock with three colours stuck to two colours. for our front room's colours it was the perfect fit. It is a piece of art as well as functional. The service was great and instructions also clear and easy to follow. I saw that the parts stick on that woody effect wall paper so it has no problems sticking to a painted wall.
Review of , following an experience of by LUCY B. *
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The order was easy to place, I was kept updated on its arrival and it came well packaged.
Review of , following an experience of by ROB W. *
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Good coms keeping up to date on delivery though did take a bit longer than expected to arrive couriers fault though
Review of , following an experience of by DEAN E. *
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I’m absolutely delighted with ny purchase. It is so unique and looks amazing.
Review of , following an experience of by SCARLETT R. *
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Tracking link did not connect & after repeated calls/emails with no response… Clock arrived weeks later & I had one email m regards to my comment about customer servuce…
Review of , following an experience of by DAVID S. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHi Nicola, I am very sorry to hear your clock arrived late. Unfortunately due to the Royal Mail strikes we have experienced a few delays on our orders. In regards to emails and calls please do let me know when you tried to call and I will take a look into this for you.
Answer by David SFlagYou have my email & telephone contact & I sent a template letter to warn on no receiving of product & mail strikes or not the tracking link did not work… Called the mobile & texted a number of times leaving messages
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The clock we ordered was totally the wrong colour as described on the website and in the pictures on their website. We have been waiting for weeks for them to respond to emails and phone messages. Do not buy anything for this company.
Review of , following an experience of by ARTHUR R. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagI'm so sorry to hear this. Please do let me know your order number and I will look into this right away for you.
Answer by Arthur RFlagOrder no DJ_UK72795 Thank you for responding.
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Delivery took way longer than stated on their website communication is good.
Review of , following an experience of by SAMUEL C. *
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Wasn't impressed at all after receiving the item
Review of , following an experience of by DYLAN M. *
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Answer by amysdeco.co.ukFlagI'm so sorry to hear you aren't happy with the item you have received. Please do let me know your order number and we can look into this for you.
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The clock ordered has never arrived, and despite numerous emails and telephone calls there was no response. In the end I had to reclaim my money through the credit card company. Customer service is an absolute joke as it is non existent and how they can ask you to review a product that they must know was not received is beyond belief. Suggests that they don't bother to read their emails or listen to the voicemails left for them.
Review of , following an experience of by IAN M. *
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Answer by amysdeco.co.ukFlagHi Derek, I'm so sorry to hear this. We have emailed you regarding your clock a couple of times. Please do check your junk regarding this as we want to get this sorted for you right away.
Answer by Ian MFlagYou say that you have sent a couple of emails regarding the clock, other than automated responses saying that you would reply as soon as possible, the first response following my email on 18th November last year was on 16th January asking if I was satisfied with the product. There is nothing in my junk mail and the fact that I received your automated responses suggests that nothing else had been received. Looking at other reviews replies to email and telephone messages do seem to be a problem
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I have bought 2 of these clocks they are quirky look fantastic and very easy to put up. Highly recommend they are a statement piece and a talking point.
Review of , following an experience of by BEN W. *
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I couldn't be more pleased with my clock, its great and I've received many compliments. I wanted something different, and it's exactly that, and even personalised to my own colour choice. Delivery was prompt and very well packaged, would be a perfect gift. I would recommend this website, I have no complaints. Thank you.
Review of , following an experience of by NEIL G. *
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The clock itself looks nice, but is definitely not worth £95!! Poor value for money, given it’s just some circles of Perspex & a £6 clock mechanism. Within 2 weeks of having the clock the clock mechanism broke. I emailed Amy’s decor twice & just get an automated reply. Still haven’t heard from them / VERY POOR CUSTOMER SERVICE!!! I would not recommend this company!!!!
Review of , following an experience of by HARLEY M. *
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Answer by amysdeco.co.ukFlagHi Bev, I hope you are well. I'm sorry you have not received our emails but we have emailed you back requesting photos of the damage. In order to avoid any further delays as it seems you aren't getting our emails, I shall arrange for a new mechanism to be sent to you. I hope this is ok. Alice
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The site was easy to navigate. Product arrived intact and promptly, considering it was coming from France.
Review of , following an experience of by ISLA R. *
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Answer by amysdeco.co.ukFlagthank you very much for the nice review, we are happy to see that the website is working fine and that the parcel arrived in time.
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Great product would highly recommend
Review of , following an experience of by CHRISTIAN D. *
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Answer by amysdeco.co.ukFlagIm glad to hear you are happy with the product and service received. Have a great day!
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2nd clock purchased and won't be my last. absolutely love them.
Review of , following an experience of by HARLEY L. *
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Answer by amysdeco.co.ukFlagIm glad to hear you are happy with the product and service received. Have a great day!
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Fabulous clock. Easy to assemble. Delivery good.
Review of , following an experience of by BRANDON M. *
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Answer by amysdeco.co.ukFlagIm glad to hear you are happy with the product and service received. Have a great day!
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The order was wrong. I tried phoning and leaving voicemails, emailing, no reply to this very day. Clock was a waste of money. Do not expect ANY aftersales or customer service. Plus, I believed this to be a UK company, good were shipped from France?
Review of , following an experience of by SAMANTHA W. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHi Sam, I am very sorry to hear your order was wrong. We haven't received any emails however I am sent you an email so we can get this sorted for you today. Speak soon. Alice
Answer by Samantha WFlagYou have received messages as I even have the thank you for contacting us standard reply. I also never received any phone response after several voicemails.
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I placed this order and it arrived on time. However, the order was supposed to be custom duty paid but I had to pay the duty of £86. Was very disappointed but when I complained, full duty refund was given no questions asked as I had provided proof of duty paid. Would deal with this company again.
Review of , following an experience of by KIRSTEN S. *
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Answer by amysdeco.co.ukFlagIm glad to hear you are happy with the product and service received. Have a great day!
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Amys Deco Clocks
Review of , following an experience of by BETHANY H. *
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Very happy with product and service
Review of , following an experience of by LAUREN C. *
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Answer by amysdeco.co.ukFlagIm glad to hear you are happy with the product and service received. Have a great day!
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Unique, well constructed.
Review of , following an experience of by PATRICK B. *
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Answer by amysdeco.co.ukFlagHey Robert, We are glad you are happy with the item received. We look forward to helping you again soon.
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it was easy to navigate on the website and clear how to order.
Review of , following an experience of by GREG W. *
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Answer by amysdeco.co.ukFlagIm glad to hear you are happy with the product and service received. Have a great day!
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The order came within the time specified,
Review of , following an experience of by HANNAH G. *
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Answer by amysdeco.co.ukFlagIm glad to hear you are happy with the product and service received. Have a great day!
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Fantastic product and very quick delivery
Review of , following an experience of by ANDY G. *
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Answer by amysdeco.co.ukFlagIm glad to hear you are happy with the product and service received. Have a great day!
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Their customer service is appalling. I was trying to speak to someone for days without success. Plus the quality of the product is so poor. I bought a wall clock and the design inside the front glass of the clock is just a colorful paper cutting which wasn't even glued properly!!! So yes, very disappointed
Review of , following an experience of by KIERAN C. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello, I am sorry that you have not had any feedback to your calls. Alice will contact you and find a solution to this problem, for which we apologize. Sincerely, Laure
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Very quick delivery. Excellent service from beginning to end
Review of , following an experience of by FRANCESCA L. *
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Answer by amysdeco.co.ukFlagIm glad to hear you are happy with the product and service received. Have a great day!
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Kept on ringing them and emailing them never reply to my phone calls all my emails this went on for nearly 2 weeks shock on way to treat a customer
Review of , following an experience of by STEPHANIE B. *
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Answer by amysdeco.co.ukFlagI am sorry that you have not been able to reach us. I ask Alice to contact you as soon as possible. With apologies. Sincerely, Laure
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Easy company to deal with and love the product
Review of , following an experience of by ANNA R. *
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So many options it took ages to choose but ordering was very straightforward. Very pleased with the entire service.
Review of , following an experience of by ADAM S. *
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Good product, nicely designed and easy to setup. However delivery took approx 1 month despite stating 10 days on website and virtually no communication despite sending several emails asking for update. Overall satisfied and would order again but communication could be better.
Review of , following an experience of by ERIN O. *
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Great informative service
Review of , following an experience of by MARIA R. *
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Absolutely incredible. Love the design idea. Looks exceptionally good on our wall. Our visitors are always impressed and ask where we bought it.
Review of , following an experience of by PETER F. *
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Site OK. Not that forthcoming with the item and its assembly. If we knew we had to assemble it ourselves, we would never have purchased it
Review of , following an experience of by NATASHA E. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagGood morning, Thank you for this review. We're sorry you were surprised to have to assemble your clock. A video is present on the site to show you the package as you receive it, and we indicate the steps of the assembly. This is also noted in the "mount" tab just below the configuration tool. We hope that the assembly was easy for you, and remain available if necessary. Have a nice day. Laure
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The product was well packed, well made and as it was made to specific colour selection delivered in a reasonable time frame.
Review of , following an experience of by MUHAMMAD H. *
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Could not get in touch with them when needed to
Review of , following an experience of by KAREN S. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagGood morning, Thank you for taking the time to share your experience on our site. I am sorry that you were unable to reach us. We will check that everything is in order, at the level of the phone or emails so that you can reach us without worry in the future. I hope that everything is in order at the level of your order. If necessary, you can come to me via this email: serviceclient@deco-julie.fr Have a nice day. Laure
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I can't fault the website, ordering process, delivery or installation instructions. There are a great number of options and picking the design and colour was very satisfying. It's a talking point in my kitchen :) Note that the item comes from France.
Review of , following an experience of by ADRIAN K. *
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User friendly site with good delivery time. Tracking was a little sketchy but adequate Would buy from Amy’s deco again.
Review of , following an experience of by GEORGE C. *
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Took a long time to come, but worth the wait.
Review of , following an experience of by ISLA T. *
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Lovely product- very modern look in new kitchen
Review of , following an experience of by RYAN R. *
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Very happy with the product with the exception 1 part was broke but we managed to salvage it
Review of , following an experience of by MICHAEL A. *
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Absolutely gorgeous pieces that had complimented the room. Everyone loves it and it's quite unique. Awesome colours too!
Review of , following an experience of by ELIZABETH B. *
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Avoid.
Review of , following an experience of by JESSICA P. *
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Answer by amysdeco.co.ukFlagDear Rafal. I am sorry to read that your order did not go well. I ask Caroline to contact you to see if we can help each other. I remain available if need be. Beautiful end of the day. Laure
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All perfect
Review of , following an experience of by ASHLEY B. *
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Such a unique idea, was hard to choose which clock to order
Review of , following an experience of by LEANNE B. *
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Very happy with my clock looks great. Delivered promptly, well wrapped Easy to put together
Review of , following an experience of by ROWENA R. *
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Good service.
Review of , following an experience of by MARTIN M. *
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Pleased with my clock , easy to put up , Thank You.
Review of , following an experience of by ZACHARY T. *
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Web site was good, nice and easy to build and see your design. Delivery was spot on - see comment below about losing the little holding screw!
Review of , following an experience of by GRAHAM M. *
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Easy and fast
Review of , following an experience of by FRANK M. *
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The ordering process was very easy & user friendly! The website featured a great selection to choose from & I particularly enjoyed the option to customise the product to best suit my style preferences. My order arrived in a timely manner.
Review of , following an experience of by AMELIA M. *
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Fabulous and a great feature in my new kitchen
Review of , following an experience of by RACHEL M. *
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Clock arrived promptly and template and instructions were easy to follow. Everyone comments on great it looks and the ability to customise the colours works well. I was a bit worried because the stick-on numbers and colour blocks looked very simple when they arrived but once on the wall it looks fabulous and is really unique.
Review of , following an experience of by AMELIA P. *
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Great design - fast service. Only criticism is that a lot of the sticky pads had come off so would have been useful to have some spares in the pack
Review of , following an experience of by SEAN L. *
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Fast delivery. Exactly like the picture. Easy to install. Looks stunning - have had several remarks on it
Review of , following an experience of by LOUIS W. *
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Fabulous. Great site, efficient delivery service in secure packaging. Very happy customer.
Review of , following an experience of by ALEXA B. *
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The order was very smooth process and arrived on time
Review of , following an experience of by REBECCA T. *
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Good service and great products
Review of , following an experience of by ALISON W. *
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Found the site easy to use, ordered delivered when advised & kept up to date via email.
Review of , following an experience of by LINDA W. *
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The service was brilliant from my first order to the delivery the clock is know on the wall good quality and instructions were easy to follow thanks you Ken from Plymouth
Review of , following an experience of by COLIN B. *
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The site is easy to navigate and fun to interact. Delivery arrived on the date expected. There was a discount at the time of order which was very much appreciated.
Review of , following an experience of by CHRIS B. *
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Loved my clock. Excellent service and delivery
Review of , following an experience of by ARCHIE J. *
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Excellent service and excellent product
Review of , following an experience of by TYLER C. *
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The site is easy to get around I love how you can change the colours to suit.
Review of , following an experience of by AMBER C. *
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just what we wanted goes very well with our decor very good service and would recommend this product.
Review of , following an experience of by ROSIE C. *
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Excellent after sales service and good quality product
Review of , following an experience of by BETHANY O. *
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Ordered 2 clocks, arrived within timeslot, very easy to construct with template, lovely contemporary addition to my walls. One clock mechanism was faulty and replacement was sent out posthaste!
Review of , following an experience of by HARRISON C. *
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Prompt delivery and good prices!
Review of , following an experience of by DAN B. *
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Delivered within a reasonable time. Easy to install and quirky product. Pleased with our purchase.
Review of , following an experience of by SASHA P. *
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Very little communication. Our order turned up out of the blue and no tracking or dispatch notice.
Review of , following an experience of by MIA M. *
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Everything was as detailed online. No hidden agenda. It went up as per instructions. The finished article is exactly as we expected.
Review of , following an experience of by RYAN P. *
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Everything as stated
Review of , following an experience of by JORDAN S. *
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Great value and swift delivery
Review of , following an experience of by AARON K. *
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Good
Review of , following an experience of by SOPHIA S. *
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Very unusual product and looks good
Review of , following an experience of by LAYLA R. *
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I was very excited to find amysdeco as I wanted a clock that was different. Website was great, easy to navigate and easy to try different colours in the different styles. Great communication, updated at every step and clock arrived within a week. Fantastic, highly recommend.
Review of , following an experience of by JULIA W. *
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Delivered in good time, happy.
Review of , following an experience of by ALEXA W. *
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Fantastic product very quick delivery
Review of , following an experience of by CONNOR S. *
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Can’t believe I paid over £100 for a few pieces of plastic. Very poor quality, the sticking pads don’t stick, had to end up using blue tack to stick to wall. Wish I’d asked for my money back.
Review of , following an experience of by LILLY B. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for your message. We are sorry that you are unhappy with the clock. Maybe we can help you by rectifying the clock in some way. Can we send you some replacement sticking pads?
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Great service, enough said
Review of , following an experience of by ERIN T. *
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Didn't realise this was coming from France,but still a very quick order. Thank you
Review of , following an experience of by LOUIS W. *
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A good unique product range, wide variety to choose from. Good service when it comes to order and delivery. Highly recommend.
Review of , following an experience of by CHRISTIAN B. *
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It was so easy to use the website and place my bespoke order... using the colour pallet of my choice
Review of , following an experience of by LOGAN P. *
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Email to track order received weeks after we received the clock!
Review of , following an experience of by ANDREW L. *
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Website bit fiddley to use. Choosing colours. Delivery time OK. Items expensive
Review of , following an experience of by DANIEL W. *
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Very happy with the quality of product, the look, delivery and their customer service.
Review of , following an experience of by ELLIOTT H. *
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I emailed them and they have not replied
Review of , following an experience of by TIM P. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for message. I can see that we have not been in contact and the replacement parts have been sent.
Answer by Tim PFlagThank you very much
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Distinctive and imaginative range of designs. Very pleased with the clock.
Review of , following an experience of by KEVIN K. *
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Cannot get this clock to go.. Would not buy again.. Expensive for flimsy oroduct
Review of , following an experience of by SALLY S. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Sorry to hear that you are experiencing issues with the clock not working. We have arranged for a replacement mechanism to be sent. I
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Easy website to use with a handy discount at the time of ordering. Good communication from seller and arrived safely in great packaging.
Review of , following an experience of by KIRSTY W. *
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Very satisfied with the order and delivery.
Review of , following an experience of by MARK W. *
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I received my order promptly and the item was so easy to put up and it looks amazing. I was so impressed that I made another purchase and had exactly the same experience. Both the clocks look great and look like nothing else I’ve seen.
Review of , following an experience of by TRACY J. *
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Fantastic item such a great idea to be able to colour match and choose a bespoke piece. Looks great in my kitchen and I be had loads of compliments.
Review of , following an experience of by KARLIE T. *
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It was very easy to order this item online and great choices. Fast delivery, well packaged & very easy instructions to follow. I would definitely recommend amysdeco.co.uk to family and friends.
Review of , following an experience of by REBECCA R. *
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The clock is so unique and being able to personalise the colour ways is a great idea. Delivery was quick and the template is brilliant
Review of , following an experience of by STACEY M. *
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Note that the items come from France! I thought this was a UK based site (there's even a Union Jack in the corner!) so feel this is a bit misleading.
Review of , following an experience of by JAMES B. *
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Really easy to order and delivery was very quick.
Review of , following an experience of by COLIN W. *
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Extremely poor quality product. The clock worked for ten minutes and then stopped. Not good value for money. You can’t return the product easily as they are in France. I would avoid ordering from this company. I wouldn’t even rate 1 Star.
Review of , following an experience of by SUMMER S. *
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Answer by amysdeco.co.ukFlagThank you for taking the time to write a review. I can see from your order details that a replacement mechanism has been sent to rectify the issues you are experiencing with the clock,. Hopefully, these will be with you soon. I can only apologise that on this occasion we didn't meet the standard. We always want to hear feedback, good or bad.
Answer by Summer SFlagThat doesn’t rectify the poor quality.
Answer by Summer SFlagThat doesn’t rectify the poor quality.
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Love our new clock. It came quickly, was packaged well and looks great in our new kitchen. It was surprisingly easy to put on the wall - the hardest part was actually getting a nail in the new plasterboard!
Review of , following an experience of by ELLIOTT R. *
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Easy site to use, good delivery time, good service would definitely recommend, really pleased with product.Good communication from the company as well.
Review of , following an experience of by EMMA R. *
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Really easy to pick colours ect. Ordering was easy
Review of , following an experience of by RACHEL S. *
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Found your site by accident, ordered the clock, and it arrived soon after. It is a most beautiful piece and has pride of place in our kitchen. Lovely colours, very easy to put up, instructions are clear, it keeps good time and we are very happy with it. Thank you for such a creative idea.
Review of , following an experience of by AMANDA T. *
*Pseudonymized data at the request of the author
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Customer services is almost non existent they never answer the phone as it goes straight to voicemail so you leave a message and they dont get back to you. Leave an e mail and they will take over a week to reply and when they send out replacement it take approx 2 weeks to arrive as comming from france. Had clock approx 7 weeks before it was working. Absolute shocking service.
Review of , following an experience of by SUMMER B. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagThank you for taking time to right a review. Sorry to hear that you experienced a issues with our Customer Serivce after placing your order. This is not the service we want our customers to be experience. I can only apologise that on this occasion we didn't meet the standard. We always want to hear feedback, good or bad.
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Great website which let you to see exactly what will you be getting and how it will look.
Review of , following an experience of by MOLLY E. *
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Great site, plenty to choose from.Delivered within the dates stated.
Review of , following an experience of by JORDAN C. *
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A great product, great website and great service. Delivered early and as the website says they come in a custom box that leaves no waste and the whole set up is easy to follow taking just minutes to put up even with a complex design.
Review of , following an experience of by HARRISON A. *
*Pseudonymized data at the request of the author
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Absolutely love my new clock. Colours are all exactly what I was after. Very easy to put up using template provided. Getting lots of compliments on it.
Review of , following an experience of by FRED W. *
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Navigation of the site was pretty easy. I also like how colours of the products can be changed to suit customers specification. Delivery took more than a month from order placement due to holiday in production country but I was made aware of this before placing an order. On a scale of 1-10, I will rate the customer service 0. I made several attempts to contact customer service through email, phone and SMS through the contact means provided on the website but I heard nothing back from email, SMS and no one is at the other end of the phone when it rings. This made me doubt a few times if the site is legit, but my doubt was cleared when I received tracking number for my order however, customers should be able to reach the customer service at any point, pre or post sale but this was not the case in my experience.
Review of , following an experience of by HARRY K. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagThank you for taking time to right a review. Sorry to hear that you experienced a issues with our Customer Serivce after placing your order. This is not the service we want our customers to be experience. I can only apologise that on this occasion we didn't meet the standard. We always want to hear feedback, good or bad.
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Happy with all aspects of the product, site navigation, delivery.
Review of , following an experience of by NAOMI B. *
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Easy to order online , aftersales communication good and delivery times okay
Review of , following an experience of by HELENA C. *
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Absolutely stunning. My clock completed the look I envisaged.
Review of , following an experience of by LAYLA L. *
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Fast efficient service
Review of , following an experience of by JUSTINE A. *
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I was kept informed throughout the order and delivery process. There was a lovely little note inside my clock just to say thankyou. It is fabulous and in my orange and white kitchen :)
Review of , following an experience of by STEPHEN W. *
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Excellent web site with easy to navigate instruction. Design your own clock which is perfect.
Review of , following an experience of by HANNAH J. *
*Pseudonymized data at the request of the author
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Very satisfied with item, delivery was quicker than stated!!
Review of , following an experience of by FREDDIE C. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagThank you for your comments! Many thanks Caroline Amy's Deco
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Amysdeco, had the product we wanted at a very good price. Web-site was easy to use and delivery was as promised. Excellent service.
Review of , following an experience of by LINDSAY P. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagThank you for your comments! Many thanks Caroline Amy's Deco
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Prompt delivery fitting instructions clear but product is very poor quality, I did email to express my views but I didn't receive a reply.
Review of , following an experience of by ABBIE W. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for your comments. These have been passed on to our design team. If we can offer you any further assistance, please do not hesitate to contct me. Many thanks Caroline Amy's Deco
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disappointed that it was a diy clock and when the hands of the clock are on the same side the triangle it tips as it's top heavy, over priced clock
Review of , following an experience of by TINA R. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are sorry to read that you are not satisfied with your order. I am calling you at the beginning of the week to see with you what solution to bring to you, because it is indeed not normal for the triangle to tilt when the hands are on the same side. I think we'll figure out what's wrong, so you can take advantage of your clock. Thank you for taking the time. Thanks Caroline
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Great communication from start ti finish.
Review of , following an experience of by LUKE S. *
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Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Would have given this 5 stars but felt slightly misled about the source of the product. While I am a fan of French design, I probably would not have ordered something to be made and despatched from France while there were significant delivery/export problems at the time.
Review of , following an experience of by VANESSA W. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Web site is easy to use And offers a great service that delivered a great product.
Review of , following an experience of by BARRY M. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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I absolutely love this clock. It is elegant and chic and modern all at the same time. The colour palette matches the room it is in perfectly. I have only given 4 stars due to the long delivery time scale.
Review of , following an experience of by CAROLINE H. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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An easy ordering process with an efficient delivery
Review of , following an experience of by STACEY P. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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The cost vs materials used was not reflective. The item itself looks and works well however.
Review of , following an experience of by SEBASTIAN E. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. Thanks Caroline
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Very prompt delivery
Review of , following an experience of by ADRIAN K. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Good service
Review of , following an experience of by FAYE M. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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A simple order process and I was able to select colours. Whilst it was shipped from France, it arrived quickly and without problem to the UK. When I contacted Amys by email I got a quick response.
Review of , following an experience of by CRAIG W. *
*Pseudonymized data at the request of the author
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Excellent quick service, would highly recommend amysdeco. received the item much quicker than I thought I would.
Review of , following an experience of by JOHN C. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Delivery all as expected.
Review of , following an experience of by HENRY S. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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The clock looks fabulous, it has unique design and attractive colours. I was a little disappointed by the fact that it was sent by Royal Mail and there was no signature required. These clocks aren't cheap so I would have expected a signed or recorded delivery. The packaging needs to improve. All the bits were loose in the box, they need better sectioned compartment inside the box. The box needs to be stronger. I hope the product lasts long.
Review of , following an experience of by NICK Y. *
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Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Good
Review of , following an experience of by KEVIN D. *
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Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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I only give three star for the reason when i ordered a navy colour .after mounting it it looked royal blue. I emailed for a price to exchange for a different colour. It was to expensive to say how much is just payed. It was an expensive mistake on my part. So my advise. PLEASE check the colour.
Review of , following an experience of by BECKY M. *
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Answer by amysdeco.co.ukFlagHello Thank you for your feedback. I have passed your comments on to our Design Team. Many thanks Caroline
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Beautiful but quite a bit smaller than I imagined for a large clock and going by the illustrations on website. Still we love it and it was packaged beautifully.
Review of , following an experience of by ALEX W. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Ordering was easy and good communication from the seller.
Review of , following an experience of by ALISON R. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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No complaints Love my wall art
Review of , following an experience of by JADE R. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Fantastic service and very happy with the design of my clock. Throughly recommended.
Review of , following an experience of by OWEN H. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Easy to use site, easy selection/change color section on the clock I chose, easy to pay
Review of , following an experience of by ROWENA R. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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This whole review system is a scam. You can't review companies on here unless they invite you to write a review. This is how the process panned out: *I bought some clocks of Amy's Deco in November 2020. *In January 2021, they email me to ask me if I'm happy, to which I said yes. *The following day, Verified Reviews contact me to ask me to leave a review for Amy's Deco. WHAT'S THE POINT? They obviously only do that because I've said I'm happy. The idea is to never, ever get negative reviews. If I wasn't happy, they wouldn't have invited me to write a review. What a con. Why haven't you got a Trustpilot page, Amy's Deco? As it happens, I thought Amy's Deco were great. But this is dirty.
Review of , following an experience of by ISLA W. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagThank you for your message. We first note that you are happy with your clock. We attach great importance to the satisfaction of our customers. We are a small company that manufactures all of its products itself. We are therefore committed to offering you a good product, delivered in good conditions. In order to verify that our customers are satisfied, we systematically send them an email. If any dissatisfaction arises, we always contact the customer to try to resolve their possible problem. Secondly, our verified reviews partner sends a satisfaction email because it is indeed important to have a third party review. You will notice that we have few negative ratings and a lot of positive ratings. This is just the reward for our work and our customer service. We are always easily reachable, if a product does not please the customer can send it back and get a refund. Our after-sales service is always responsive. As the manufacturer, we can always return any defective parts to the unit. This is why our customers are overwhelmingly satisfied. Caroline
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An average experience, nothing special, what was expected
Review of , following an experience of by ZACH K. *
*Pseudonymized data at the request of the author
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very pleased with our purchase, good quality, arrived well packed and looks great now installed
Review of , following an experience of by PAULINE B. *
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Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Quick to respond to queries.
Review of , following an experience of by ROXANNE E. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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the clock I ordered is amazing!
Review of , following an experience of by CARLIE M. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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The website is easy to go through. Delivery was on time as expected. I am very much satisfied with their service and the product. 100/100 for everything.
Review of , following an experience of by AMY S. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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I was looking for a clock with a difference to decorate a quarter of the wall of my new flat, I came across with AmysDeco site and instantly loved the look of the acrylic clock and that I could personalise it with colours to suit my lounge. I have been well pleased with communication and excellent delivery from France. My clocks stands out looking fabulous as a statement piece on the wall, I did find the clock mechanism fiddley and troublesome at first, but this has been overcome. Well Happy with my bespoke clock.
Review of , following an experience of by STACEY B. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Found site very good able to see the product in all colours which made choosing really easy, kept up to date on delivery through website.
Review of , following an experience of by HARRY B. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Prompt delivery, excellent product. Thank you. Simon
Review of , following an experience of by PAUL B. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Easy to use
Review of , following an experience of by CHELSEA S. *
*Pseudonymized data at the request of the author
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Excellent service was kept in touch with delivery service ,can't give 5 star because think it's over priced
Review of , following an experience of by CANDICE T. *
*Pseudonymized data at the request of the author
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Pleased with the clock looks great in my new kitchen
Review of , following an experience of by ROSS R. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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Easy to order, lovely products the hard part is choosing which design
Review of , following an experience of by JACK A. *
*Pseudonymized data at the request of the author
Answer by amysdeco.co.ukFlagHello Thank you for taking the time to share your feedback. We are glad you are enjoying your order. Thanks Caroline
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The Clock is amazing, very pleased, easy to put on wall. Only reason for star rating is I ordered 3 colours, only 2 colours in box. But happy to accept.
Review of , following an experience of by PAULA M. *
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Quality & easy to do business with.
Review of , following an experience of by LUCY W. *
*Pseudonymized data at the request of the author
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On ordering this product it took ages to come, I emailed, the answer came back in French! Also tried to phone, no luck there. Eventually came in the end.
Review of , following an experience of by JEREMY L. *
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Looks brilliant on wall but not impressed when it arrived in a4 envelope. Has been admired a lot
Review of , following an experience of by STEPHEN M. *
*Pseudonymized data at the request of the author
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easy to navigate and place orders great products and innovative designs
Review of , following an experience of by LOGAN W. *
*Pseudonymized data at the request of the author
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I think the clock was expensive.it looks nice.but is only few bits of plastic stuck to the wall
Review of , following an experience of by PAUL H. *
*Pseudonymized data at the request of the author
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Very efficient. Easy ordering process. Care taken with shipping of order.
Review of , following an experience of by LOLA W. *
*Pseudonymized data at the request of the author
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I love the product...really unique and everyone comments on it...very happy with the purchase...
Review of , following an experience of by HARRISON R. *
*Pseudonymized data at the request of the author
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The product arrived on time and the quality is great. Very easy to assemble with the template. Looks fab!
Review of , following an experience of by RILEY R. *
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Great product but a little pricey for what it is!!
Review of , following an experience of by GRAHAM C. *
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Easy to get around. Some lovely stuff
Review of , following an experience of by KEVIN G. *
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Very good
Review of , following an experience of by ALEXA A. *
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Good
Review of , following an experience of by RUTH R. *
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Very easy to choose your colour . Order was very simple and efficient
Review of , following an experience of by MUHAMMAD P. *
*Pseudonymized data at the request of the author
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The website was easy to nagivate around and the products were very well presented
Review of , following an experience of by SCARLETT M. *
*Pseudonymized data at the request of the author
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Great product and service
Review of , following an experience of by FRANCESCA R. *
*Pseudonymized data at the request of the author
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Your website is good. However what you show on the website is not what you get.
Review of , following an experience of by KIRSTY R. *
*Pseudonymized data at the request of the author
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Excellent website. It was so easy to personalise colours for my clock to the room colour scheme. Very easy to browse the full collection. Delivery was prompt and within the timescale stated. The clock arrived in perfect condition
Review of , following an experience of by MILLIE H. *
*Pseudonymized data at the request of the author
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