Customer reviews for audilo.co.uk

Customer reviews

• 4 / 5

  

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  It was a long waiting for the delivery and the options given to track the parcel were all in French, which I don’t understand.

  Review of 16/02/2025, following an experience of 22/01/2025 by MIGLENA F.

• 1 / 5

  

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  I ordered batteries on the 30th December. It is now the 6th January and I have not had delivery. I have emailed Audilo but have not had a reply to my email either

  Review of 21/01/2025, following an experience of 28/12/2024 by DENNIS B.

• 5 / 5

  

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  Navigation of the site was relatively easy, delivery was quicker than expected, and overall I am very satisfied.

  Review of 15/12/2024, following an experience of 21/11/2024 by JOHN B.

• 4 / 5

  

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  Came back to me when I had a problem

  Review of 19/11/2024, following an experience of 18/10/2024 by PAT D.

• 1 / 5

  

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  Still waiting for anything to appear on tracking after 7 days 'in transit'.... I need them URGENTLY

  Review of 19/10/2024, following an experience of 26/09/2024 by DAVE M.

• 1 / 5

  

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  Still not received after almost 2 weeks after placing my order. No update provided on progress. Very disappointing

  Review of 08/10/2024, following an experience of 14/09/2024 by JONATHAN S.

• 3 / 5

  

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  The site is fine, it’s just that the delivery took ages!

  Review of 08/10/2024, following an experience of 09/09/2024 by ALAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I bought this in France & it worked so well,, As a bad sleeper & jumpy legs does not help, mag2 is great

  Review of 08/10/2024, following an experience of 04/09/2024 by MELANIE B.

• 1 / 5

  

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  It’s been a week since I placed my order and it still hasn’t arrived despite advertising 72h delivery. Tracking link is an absolute nightmare to navigate too

  Review of 07/09/2024, following an experience of 15/08/2024 by CATHERINE M.

• 3 / 5

  

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  Delivery took longer than expected, around two weeks. Shipped from EU and held up by customs. Unexpected but in the end arrived as expected. No other complaints.

  Review of 07/09/2024, following an experience of 03/08/2024 by RORY Y.

• 4 / 5

  

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  Great brands and pricing. Slow delivery with poor tracking data marred the experience

  Review of 30/08/2024, following an experience of 23/07/2024 by PETER R.

• 1 / 5

  

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  Very poor customer service. I placed order on 30 July and money was debited from my account on 31 July. When I placed the order, it said delivery would take up to 5 days. When I telephoned on 9 August to chase, I was told the order may have been lost. I finally received my order on 14 August. Looking at the Delivery Note which is all in French, I suspect it may have come from France or a French speaking country. Will not order from this company again. Boots do something similar so I'll go there in future

  Review of 30/08/2024, following an experience of 30/07/2024 by JANICE A.

• 5 / 5

  

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  This is the best melatonin product I've ever tried! Also the shipping is very quick. Highly recommend!

  Review of 30/08/2024, following an experience of 08/08/2024 by MARIA L.

• 4 / 5

  

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  Easily navigated site,prompt despatch ,quality competitively priced items.

  Review of 14/08/2024, following an experience of 02/08/2024 by EVIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent

  Review of 14/08/2024, following an experience of 03/07/2024 by STEFANIA L.

• 4 / 5

  

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  Site was easy to use. Lots of detailed product data. The delivery wasn't quick but it turned up within the advertised period. The tracking info was poor / not easy to navigate. Would be happy to use again

  Review of 08/08/2024, following an experience of 09/07/2024 by MIKE C.

• 5 / 5

  

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  very pleased with my purchase

  Review of 18/07/2024, following an experience of 22/06/2024 by CATHERINE C.

• 3 / 5

  

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  Delivery took over a week. I needed them urgently so ordered from yourselves as it stated 72 hour delivery.

  Review of 12/07/2024, following an experience of 02/07/2024 by JULIE B.

• 3 / 5

  

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  Shouldn’t advertise 72 hours delivery more like a week. Good little item but unfortunately doesn’t help with Tinnitus

  Review of 27/06/2024, following an experience of 03/06/2024 by HILARY M.

• 1 / 5

  

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  Ordered last week and was told it'd be dispatched and arrive in three days. It's been six days, there's no tracking information and I'm moving house tomorrow. Livid!

  Review of 26/06/2024, following an experience of 03/06/2024 by ABIGAIL J.

• 4 / 5

  

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  Easy website and good delivery time

  Review of 26/06/2024, following an experience of 17/06/2024 by DENISE Z.

• 5 / 5

  

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  great service and product - thank you!

  Review of 06/06/2024, following an experience of 12/05/2024 by DALE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  A very sturdy machine with many relaxing sounds. We are finding it very beneficial.

  Review of 16/05/2024, following an experience of 22/04/2024 by BARBARA D.

• 2 / 5

  

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  Was promised delivery within 72hours - it took 7 days to arrive. Not in time to use the product for its intended purpose: which was an event.

  Review of 09/05/2024, following an experience of 16/04/2024 by JACK D.

• 4 / 5

  

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  I’ve not tested them yet but they seem pretty good.

  Review of 23/04/2024, following an experience of 09/04/2024 by NICK M.

• 4 / 5

  

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  It's the !st time I have used this company so it's early days, they delivered in time that was acceptable ,the order was correct and in good shape the price seemed fair thats why I bought the batteries.

  Review of 23/04/2024, following an experience of 08/04/2024 by ROBERT R.

• 5 / 5

  

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  Excellent

  Review of 20/03/2024, following an experience of 10/03/2024 by ANTHONY A.

• 5 / 5

  

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  Easy to order would recommend.

  Review of 19/03/2024, following an experience of 08/03/2024 by ALISON H.

• 5 / 5

  

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  The site was easy to navigate & the delivery was fairly quick.

  Review of 17/03/2024, following an experience of 24/02/2024 by MICHAEL N.

• 5 / 5

  

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  Arrived on Time

  Review of 17/03/2024, following an experience of 07/03/2024 by THOMAS D.

• 2 / 5

  

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  My order for the Behear Bespoke Bluetooth Hearing Amplifier Headst arrived at your depot 3 days ago and seems to be still there and not being delivered. Why?

  Review of 17/03/2024, following an experience of 22/02/2024 by FRED T.

• 3 / 5

  

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  Delay in delivery due to import of batteries from France, but they are manufactured in UK - explains higher cost than Audilo's competitors.

  Review of 03/03/2024, following an experience of 23/01/2024 by JACOB B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good

  Review of 03/03/2024, following an experience of 16/02/2024 by PETER B.

• 5 / 5

  

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  Easy to repeat my order and arrives when they say

  Review of 03/03/2024, following an experience of 14/02/2024 by PENNY W.

• 2 / 5

  

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  I was informed that my order was dispatched on 20th December and I heard nothing until Evri contacted me to say my order was in their hub. It was finally delivered on 2nd January. I would rate that as bad.

  Review of 19/01/2024, following an experience of 15/12/2023 by JULIE T. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I did not receive an email confirming my order. However on checking my credit card account I found a payment for the amount spent had been charged by Auriseo Cahore France, no mention of Audilo. I then received this request for a review on Monday but still no message from Audilo. I then received an email from Evri about delivery of a parcel from B2C Europe yet another mystery. I have now received the parcel from Evri, no complaint with their service. I won’t be ordering from you again and will not recommend your firm

  Review of 07/12/2023, following an experience of 10/11/2023 by ELSIE C. *

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• 3 / 5

  

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  The item took too long to arrive

  Review of 17/11/2023, following an experience of 15/10/2023 by LEO C. *

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• 2 / 5

  

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  Delivery much slower than advertised. No easy way to track this.

  Review of 17/11/2023, following an experience of 10/10/2023 by BRUCE K. *

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• 1 / 5

  

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  I have not received my ear defenders yet.

  Review of 07/11/2023, following an experience of 15/10/2023 by RYAN M. *

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• 5 / 5

  

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  excellant product andservice

  Review of 07/11/2023, following an experience of 02/09/2023 by NOAH C. *

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• 1 / 5

  

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  Ear band never arrived. Despite chasing them for it still not received refund. Really poor service!

  Review of 06/11/2023, following an experience of 28/09/2023 by CAMERON R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Navigation of website and ordering very good. Product good. Delivery a little bit delayed.

  Review of 06/11/2023, following an experience of 12/10/2023 by FRANCESCA P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Because as of today, the product was going to be with me with 72 hours, has not been met. Order date 2/10/2023 today 10/10/2023 nothing has arrived. Consequently, I am unable to review the product! I suppose I should contact you. It should not be necessary.

  Review of 25/10/2023, following an experience of 02/10/2023 by OSCAR R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I have not received the product after more than 2 weeks of placing the order. I have to ring the office for any update and yesterday I was told that she will contact the carrier and then let me know. As I did not hear from her,I rang again today and she said that the carrier has not responded yet. Its been a week that I kept following up but no progress.

  Review of 18/10/2023, following an experience of 15/09/2023 by ZACH A. *

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• 1 / 5

  

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  Ordered 13/9 it's 21/9 now and I have not received the order. This too long.

  Review of 06/10/2023, following an experience of 13/09/2023 by DAMIEN C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good service took longer to come than it has in the past from other suppler.

  Review of 12/09/2023, following an experience of 02/09/2023 by RUTH S. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I might be able to tell you when I receive the product which I was told was"shipped" (and was paid from my account) on 16th August.,

  Review of 07/09/2023, following an experience of 16/08/2023 by CHLOE C. *

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• 5 / 5

  

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  Very efficiently dealt with.

  Review of 12/08/2023, following an experience of 25/07/2023 by KEITH R. *

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• 2 / 5

  

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  not had the item yet

  Review of 08/08/2023, following an experience of 16/07/2023 by WAYNE H. *

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• 1 / 5

  

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  I have not received my order.

  Review of 02/08/2023, following an experience of 10/07/2023 by ELIZABETH A. *

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• 4 / 5

  

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  No problem ordering the wipes at all

  Review of 21/07/2023, following an experience of 30/06/2023 by ANNA G. *

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• 4 / 5

  

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  No problem to report

  Review of 21/07/2023, following an experience of 30/06/2023 by MASON E. *

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• 1 / 5

  

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  The ear plugs have not arrived and I have not had any status updates.

  Review of 21/07/2023, following an experience of 29/06/2023 by EMMA S. *

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• 3 / 5

  

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  Item has not yet been received. Never ideal to be asked to review a product that has not yet arrived.

  Review of 21/07/2023, following an experience of 30/06/2023 by ELEANOR P. *

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• 5 / 5

  

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  Thank you very much, five stars

  Review of 06/07/2023, following an experience of 27/06/2023 by MARY L. *

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• 4 / 5

  

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  The site was straightforward - I knew what I wanted so didn't really search for other products. The purchase was easy, and the delivery timeframe was made clear at the outset. It was a longer timeframe, however this wasn't an urgent purchase and I was happy to wait.

  Review of 02/07/2023, following an experience of 09/06/2023 by DEAN S. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Ordering was quite easy as was payment. I was told my order would be with me in 3 - 4 days. It actually took 8 days which is why I didn't give 4 stars

  Review of 29/06/2023, following an experience of 19/06/2023 by LEXI C. *

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• 3 / 5

  

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  Looking over the site and placing my order, making payment no problems. Smooth and efficient. Advised then it would be delivered in just a fewdays. It took 10 days to receive the goods by courier. But for this long delay you could have had five stars. Suggest when your receive orders from with the UK, please advise your customers that they will be sent from France.

  Review of 29/06/2023, following an experience of 02/06/2023 by EDWARD M. *

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• 3 / 5

  

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  Still waiting for delivery sadly. 😞 been 9 days so far.

  Review of 13/06/2023, following an experience of 31/05/2023 by IMOGEN B. *

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• 1 / 5

  

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  I’m giving the lowest rating because my order has not arrived. Tracking doesn’t provide any information and at the moment it looks as if I’ve lost £23+ worth of goods.

  Review of 13/06/2023, following an experience of 19/05/2023 by ALAN C. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Had to telephone complaining where was my delivery as it was very very late.

  Review of 02/06/2023, following an experience of 24/04/2023 by IAN K. *

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• 5 / 5

  

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  all good

  Review of 23/05/2023, following an experience of 14/04/2023 by DANIEL B. *

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• 1 / 5

  

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  Worst batteries I've ever used. I've been using 675 batteries from 4 years. Audilo is the worst brand i ever used. 1 pair Last only 20 hours. NOT RECOMMENDED.

  Review of 23/05/2023, following an experience of 24/04/2023 by JACOB C. *

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• 1 / 5

  

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  I have given a poor review as I cannot comment as yet as I have not received my order.

  Review of 20/05/2023, following an experience of 27/04/2023 by LUKE G. *

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• 1 / 5

  

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  Dreadful as paid snd received absolutely nothing! Not happy

  Review of 17/05/2023, following an experience of 24/04/2023 by FREDDIE P. *

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• 1 / 5

  

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  Not delivered yet!

  Review of 17/05/2023, following an experience of 23/04/2023 by GRAHAM A. *

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• 2 / 5

  

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  Slow delivery from France and high delivery charges. No access to tracking. Won’t use again.

  Review of 14/05/2023, following an experience of 12/04/2023 by LUKE D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Grateful that excellent response to the query when products had not arrived although shipped. It has now arrived

  Review of 08/05/2023, following an experience of 13/04/2023 by MARY T. *

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• 1 / 5

  

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  I would never put another in of audilo three weeks to arrive

  Review of 08/05/2023, following an experience of 30/03/2023 by GEORGIA E. *

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• 3 / 5

  

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  Delivery time was very poor, I was asked to review product that I had not received.

  Review of 04/05/2023, following an experience of 27/03/2023 by KAREN R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  1 to 6 day delivery was 11 days. Parcel left in shed behind 6ft. Locked gate !,

  Review of 04/05/2023, following an experience of 27/03/2023 by MARY D. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Took too .long to arrive for hearing aid batteries and they seem to have come from abroad. Deliverer fine. Email sent giving 2 hour slot but really needed this info beforehand. Couldn't track beyond info that it had been shipped.

  Review of 04/05/2023, following an experience of 10/04/2023 by FREDDIE H. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Order placed 8th April. Still not received on 18th April. With courier

  Review of 03/05/2023, following an experience of 08/04/2023 by MAISIE P. *

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• 4 / 5

  

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  Order arrived safely, but took longer than expected.

  Review of 28/04/2023, following an experience of 20/03/2023 by FREYA H. *

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• 1 / 5

  

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  I'm afraid not good. Havent yet received my order

  Review of 28/04/2023, following an experience of 04/04/2023 by LEO R. *

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• 5 / 5

  

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  Just what I wanted

  Review of 23/04/2023, following an experience of 19/03/2023 by CARRIE H. *

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• 1 / 5

  

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  Still not received my item. Rang customer service said they would ring back but not heard anything

  Review of 23/04/2023, following an experience of 30/03/2023 by KATIE H. *

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• 5 / 5

  

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  I have never had any problems with this company. Ordering is easy, it arrives very efficiently and the product is perfect.

  Review of 23/04/2023, following an experience of 17/03/2023 by CALLUM J. *

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• 2 / 5

  

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  Poor service will not be using them again.

  Review of 23/04/2023, following an experience of 16/03/2023 by DAVID W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The site is fine. Product ordered on 27 March but has yet to arrive

  Review of 19/04/2023, following an experience of 27/03/2023 by TIM H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very happy however it took a while to deliver

  Review of 19/04/2023, following an experience of 13/03/2023 by SHANNON C. *

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• 3 / 5

  

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  Took too long to arrive following order

  Review of 14/04/2023, following an experience of 26/03/2023 by DOMINIC A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The product was easy to order and though coming from abroad arrived quite promptly and properly packaged.

  Review of 14/04/2023, following an experience of 25/03/2023 by PHILIP H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Have not received my order

  Review of 14/04/2023, following an experience of 23/03/2023 by EVA L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great

  Review of 14/04/2023, following an experience of 01/03/2023 by FRED H. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  No delivery so cannot rate

  Review of 13/04/2023, following an experience of 20/03/2023 by MARTIN S. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Despite it being well over a week since ordering the batteries have not arrived and I thought it was a 72 hour service.

  Review of 12/04/2023, following an experience of 20/03/2023 by ABBIE G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Placed an order on 6th March, selected the 72hr shipping option. It is 21st March and is still not received. Really not impressed.

  Review of 05/04/2023, following an experience of 06/03/2023 by MIKE D. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I am still waiting for my order

  Review of 04/04/2023, following an experience of 12/03/2023 by TOM M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Arrived in good time.

  Review of 30/03/2023, following an experience of 17/02/2023 by POPPY W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Order placed on Sunday. The next day received e-mail saying it had been dispatched. Still hadn't arrived the following Monday a week later. Rang to check where it was and received some glib excuse about delivery delays. Then got an e-mail the following day to say it had just been received by the courier so clearly had not been dispatched as I had been told a week earlier. As of today after more than a week from my order I still don't have the item I ordered.

  Review of 30/03/2023, following an experience of 06/03/2023 by IMOGEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery in line with commitments

  Review of 22/03/2023, following an experience of 05/03/2023 by ANTHONY H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  arrived in time and well packed

  Review of 22/03/2023, following an experience of 27/02/2023 by KIRSTEN W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  When you give a expected delivery time slot you should stick to it.48/72hrs is what you stated on the website.I got my order EIGHT DAYS later.Not happy.

  Review of 22/03/2023, following an experience of 20/02/2023 by KELLY M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I wasn't aware that my hearing aid batteries would be sent from France. I did wonder why they were taking so long to arrive.

  Review of 01/03/2023, following an experience of 17/02/2023 by JAMES W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The Tracking information could have been better.

  Review of 25/02/2023, following an experience of 15/02/2023 by ROSS M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy site to negotiate and delivery within a week. Happy.

  Review of 24/02/2023, following an experience of 11/02/2023 by TOM Y. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very good had no problem

  Review of 17/02/2023, following an experience of 08/02/2023 by STEPHEN K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service - Customs a bit slow!

  Review of 16/02/2023, following an experience of 22/01/2023 by SEBASTIAN C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good delivery and in good condition and time

  Review of 12/02/2023, following an experience of 20/01/2023 by SARAH M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy ordering Prompt delivery

  Review of 11/02/2023, following an experience of 31/01/2023 by QUENTIN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Bought this product as I’ve used it before, bought elsewhere and it works perfectly, it cleans the hearing aid throughout. Good price for this product, waited a bit long for this , but was happy when it arrived

  Review of 09/02/2023, following an experience of 02/01/2023 by CHARLIE Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good delivery

  Review of 09/02/2023, following an experience of 13/01/2023 by EDWARD A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service - only holdup was Customs!

  Review of 09/02/2023, following an experience of 23/01/2023 by ALAN W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Delivery time was a joke.

  Review of 09/02/2023, following an experience of 19/12/2022 by ELLIOTT E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service and product

  Review of 25/01/2023, following an experience of 11/01/2023 by ETHAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very helpful and so good to be able to speak to someone

  Review of 25/01/2023, following an experience of 03/01/2023 by MOHAMMED M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  My order was despatched, but a week later I still hadn’t received it. I chased it but it was ages before I had received it. This was probably due to the strikes but i should have been kept informed.

  Review of 25/01/2023, following an experience of 17/12/2022 by IAN A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Delivered OK

  Review of 25/01/2023, following an experience of 19/12/2022 by ROWENA W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Took a long time to arrive, not clear on site where they are based!

  Review of 24/01/2023, following an experience of 29/12/2022 by JOEL L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  They fulfilled the order satisfactorily but delivery was delayed I assume due Xmas and strikes

  Review of 21/01/2023, following an experience of 12/12/2022 by LINDSAY A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Promised delivery within 5 days. I had to text and finally make a phone call before I received my items. They were batteries for my husbands hearing aids he is seriously hearing impaired. over 2 weeks to receive.

  Review of 19/01/2023, following an experience of 07/12/2022 by KIERAN H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Regrettably they took a long time to arrive.

  Review of 15/01/2023, following an experience of 12/12/2022 by OLIVIA W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good product but delivery was not as advertised despite the postal strike

  Review of 15/01/2023, following an experience of 08/12/2022 by DANIEL K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Order not yet received

  Review of 15/01/2023, following an experience of 08/12/2022 by DAVE P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Unfortunately, Audilo use Evri for delivery to the UK. As typical for Evri, the delivery never arrived.

  Review of 14/01/2023, following an experience of 11/12/2022 by EVIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  really good

  Review of 09/01/2023, following an experience of 15/12/2022 by PATRICK G. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The site is easy to navigate; the product is very good; but delivery and customer services are abyssmal.

  Review of 09/01/2023, following an experience of 24/11/2022 by VANESSA W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I have not yet received my order and will soon be out of batteries. Please get things moving.

  Review of 28/12/2022, following an experience of 24/11/2022 by LEAH R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I had to wait over two weeks for the order to be delivered which is very poor.

  Review of 27/12/2022, following an experience of 25/11/2022 by HARVEY G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Ordered two months ago, still not received, asked for refund, still not received.Would not use again

  Review of 24/12/2022, following an experience of 18/11/2022 by KIMBERLY A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Order took 13 days to be delivered instead of 5-6 days. NO interest from Audilo when I rang and emailed looking for my delivery, they kept blaming the warehouse. YOU WOULD BE STUPID TO USE THESE GUYS.

  Review of 24/12/2022, following an experience of 26/11/2022 by KIRSTY R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  A long delay in getting hte goods. Still not arrived. Mixed messages by email. Didn't confirm receipt of payment for 3 weekks

  Review of 24/12/2022, following an experience of 09/11/2022 by REECE L. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The order was advertised as taking 72 hours to delivery but it took 9 days to notify me of the delay and reason for it. I ran out of hearing aid batteries, had to buy some locally. And then found these were cheaper than from Audilo so won’t be using them again.

  Review of 14/12/2022, following an experience of 04/11/2022 by LAYLA F. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  It took ages for the product to arrive, I had to follow up twice before I got my delivery- easily 14 days passed before it arrived

  Review of 14/12/2022, following an experience of 11/11/2022 by LILLY R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Starightforward ordering procedure, but no indications that it might take more than a week for delivery. It looks like I was ordering from a UK company, but it actually started its journey in France.

  Review of 14/12/2022, following an experience of 24/11/2022 by RUBY F. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very good. Took some time to arrive.

  Review of 14/12/2022, following an experience of 10/11/2022 by ETHAN S. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Batteries took a long time to arrive, and they have pestered me for feedback several times. Other companies have sent the same items without so much fuss.

  Review of 12/12/2022, following an experience of 03/11/2022 by PETE R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  xxxx

  Review of 09/12/2022, following an experience of 30/10/2022 by CARRIE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy for me to order hearing aid batteries. I’m very pleased. I’m not good buying on line but it was made easy.

  Review of 09/12/2022, following an experience of 31/10/2022 by BRADLEY S. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Ordered peltor ear protection on the 16th November paid for and it’s 24th November now still don’t have purchase lucky to get two stars not happy.

  Review of 09/12/2022, following an experience of 16/11/2022 by HANNAH J. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  order placed on 13th Nov. Still not received it yet.!!!

  Review of 07/12/2022, following an experience of 13/11/2022 by QUENTIN B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The product took far too long to get here.

  Review of 07/12/2022, following an experience of 29/10/2022 by ETHAN M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Evri/Hermes failed to deliver. We have had problems with firm in the past. If they cannot find us they should telephone.

  Review of 06/12/2022, following an experience of 11/11/2022 by ZACH R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Order was handled OK but delivery was hopeless (20 days)

  Review of 03/12/2022, following an experience of 24/10/2022 by PAULA R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Hopeless, this was a very needed regular supply of hearing aids. I have now been without hearing aids for 2 TWO DAYS

  Review of 01/12/2022, following an experience of 06/11/2022 by JACK P. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  First order was perfect then a month later I made another order , it was worst experience to contact them and have a clear answer about why it take so long and no delivery ! Until I keep calling and emailing everyday for almost a month and they decided to Refund me !

  Review of 01/12/2022, following an experience of 23/10/2022 by GREG G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Took a month to receive

  Review of 30/11/2022, following an experience of 22/10/2022 by PETE C. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The items were ordered on 3/11/22, notified they had been shipped on 4/11/22, but did not arrive until the 14/11/22. I feel this is an unacceptable length of time for such a small package to be delivered.

  Review of 29/11/2022, following an experience of 03/11/2022 by EDWARD W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to navigate the site. Excellent value even with postage

  Review of 29/11/2022, following an experience of 07/11/2022 by KIERAN M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Please dont waste your time.im chasing 2 seperate desperately needed orders from last month that havent arrived.they do not state that the orders come from france.zero communication by email or through contact us page. Several phone calls from me and im fobbed off saying my complaint has gone to head office..i want my money back!!..will never use again..parcels just sitting over a week at pick.up point apparently..no care by this company who need to obviously use a different courier company.shamefull to just allow parcels to be sat around with no emails either about expected delivery date..my disabled son is without ear defenders because i cant afford more....terrible!

  Review of 26/11/2022, following an experience of 03/11/2022 by YVONNE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I hadn't realised the product was coming from France which is why it took so long to arrive. However very pleased with the product.

  Review of 26/11/2022, following an experience of 04/11/2022 by THOMAS K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Sorry, cant rate the product, because i didn't receive it. 🙄 Item was ment to be free delivery. Got a card through door from parcel force, saying they had my parcel. To get it they wanted approx £97, custom charges. I called audilo costumer service. (Atrocious) They said they would find out what happened. Said they would call me back. No call. Got an email to say, nothing like that had happened before. 🤔 And I would either get my item or a refund. This was approx 2 weeks ago, so been waiting about a month altogether. Phoned twice since then. Every Time I give them Ref number, they can't find it. Have to explain the whole process again. I was rather rude when I first called. Yes, uncalled for, but I did apologise on second call (same person) 😁 Anyway I decided I wanted to cancel at the start, because of all the palava. I was told I couldn't. I've been really irate over this 🤬 Anyway, I do not recommend them. I would never use them again. I'm still waiting on answers. Glad I paid via PayPal. AUDILO, JUST GIVE ME MY REFUND. and have a lovely day. 🖕

  Review of 26/11/2022, following an experience of 20/10/2022 by EVA W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Not yet received my order

  Review of 26/11/2022, following an experience of 31/10/2022 by MOHAMMED W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Ordered headphones 28th October. Had to ask about tracking and eventually was sent a link to Evri which stated that they had not yet received package from abroad. Today (7th November) the link has exactly the same message. Have contacted Audilo but up to now have had no reply

  Review of 22/11/2022, following an experience of 28/10/2022 by STEPHEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  No problems with the ordering and kept up to date on the delivery.

  Review of 24/10/2022, following an experience of 27/09/2022 by PHOEBE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent

  Review of 17/10/2022, following an experience of 03/10/2022 by SOFIA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent company, delivery was quick and the parcel well packed. Thank you.

  Review of 11/10/2022, following an experience of 01/10/2022 by PAULA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The site is easy to navigate and I found exactly what I was looking for.

  Review of 27/09/2022, following an experience of 18/06/2022 by PHOEBE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All worked well, and on time.

  Review of 27/09/2022, following an experience of 17/09/2022 by FRANCESCA P. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Seemed a long time coming. I had no idea the product was being posted from France.

  Review of 16/09/2022, following an experience of 07/09/2022 by HENRY M. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Products came from France and took 2-3 weeks to arrive. Other than that value and quality are fine.

  Review of 15/09/2022, following an experience of 21/08/2022 by ZOE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  First time I've used this company but very impressed. Good selection of batteries, competitive price and delivered quite quickly considering they came from France.

  Review of 15/09/2022, following an experience of 26/08/2022 by EMMA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Can’t complain at all. Order received very quickly and I was advised by email of delivery date.

  Review of 15/09/2022, following an experience of 27/08/2022 by MARK E. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Ordered the batteries 9days ago but I have not recieved them yet. I had not expected them to have to be imported from France. There may be good reasons for the delay, but that does not alter the fact that I still do not have the batteries.

  Review of 15/09/2022, following an experience of 23/08/2022 by NIKKI W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good service, easier than having to go to the shops

  Review of 31/08/2022, following an experience of 22/08/2022 by JAMIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  They provide what I require at the right price & deliver quickly.

  Review of 30/08/2022, following an experience of 19/08/2022 by RUTH W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The product comes from France and delivery is excellent.

  Review of 25/08/2022, following an experience of 01/08/2022 by CHELSEA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Service excellent, product quality likewise. I will definitely order again.

  Review of 25/08/2022, following an experience of 15/08/2022 by JACKSON T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  A little slow on delivery

  Review of 25/08/2022, following an experience of 05/08/2022 by EMMA A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I ordered closed Domes and you sent open domes which are of no use to me

  Review of 25/08/2022, following an experience of 30/07/2022 by SIENNA S. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order