Customer reviews
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First class service. I would use again.
Review of , following an experience of by STEPHEN B.
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Delivery was excellent, very prompt and at a good price
Review of , following an experience of by CHRIS M.
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They had the best price for the product I wanted and it was very easy to order. Received confirmation immediately and regular updates regarding the delivery. Delivery was quick and efficient.
Review of , following an experience of by CRAIG E.
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Easy to use website and prices are reasonable. Delivery is well organised and placed in a good location for you.
Review of , following an experience of by FAUSTO M.
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Good
Review of , following an experience of by JOHN J.
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Item was a good price with speedy delivery would recommend
Review of , following an experience of by DAVE O.
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Fast service and great price
Review of , following an experience of by ROSS B.
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I'd never used Builder Depot before but they offered a good price for what I wanted so I gave them a go. OH NO - the wrong product had been dispatched. BUT getting the problem resolved was easy so all's well that ends well - at a good price
Review of , following an experience of by DAVID W.
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Very good value and reasonable postage costs. I was very happy with the whole order and returns process.
Review of , following an experience of by PAUL B.
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I ordered a cooker chimney hood which arrived a day earlier than scheduled which was good although it was fortunate someone was at home as I had no notification of the early delivery. The hood was installed the day after delivery but failed to function properly. I contacted Builder depot who were very eager to help me and contacted their supplier on my behalf with a view to getting the problem resolved. This process is ongoing so I have only given 4 stars at the moment.
Review of , following an experience of by JOHN A.
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Easy to use site and order was delivered on time
Review of , following an experience of by DAVE K.
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The timber I had delivered was good quality and at a good price. The driver was helpful with the unloading and took the lorry to the designated drop off point we had specified, thanks.
Review of , following an experience of by PAUL C.
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Exactly what I wanted. Good delivery
Review of , following an experience of by ROBERT T.
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A better price than other sites. Good fast delivery.
Review of , following an experience of by JACKIE H.
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Competitively priced and delivered promptly as required. What more can you ask for!
Review of , following an experience of by ANDREW E.
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Good price and prompt delivery.
Review of , following an experience of by BRONISLAW K.
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Easy to order with Builder depot and friendly, helpful customer services.
Review of , following an experience of by KAREN A.
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Very poor experience, they cancelled order as they made a mistake, also blocked my credit card so I couldn’t buy elsewhere until the refund cleared. Customer service was non-existent and actually quite rude! Would not use builders depot again, really wouldn’t recommend following this experience!
Review of , following an experience of by NAOMI B. *
*Pseudonymized data at the request of the author
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Ordering was extremely straightforward.
Review of , following an experience of by KAREN A.
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I am a regular purchaser an BD has never let me down. Easy to use website and fast delivery.
Review of , following an experience of by ARTHUR D.
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Overall a positive experience, easy to order, good communication and delivery. Took a star off as delivery took too long. Most builders merchants deliver the next day or within 48hrs, having to wait 4 or 5 days for materials is not good for business
Review of , following an experience of by IVANA J.
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Buying process was simple and transparent and product was exactly what they said and arrived on time 👍
Review of , following an experience of by NEIL D.
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Builder Depot offered the best price on the toilet system that we wanted. The order arrived swiftly and without any problems.
Review of , following an experience of by ALEXANDER S.
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Item as described with a quick delivery
Review of , following an experience of by MARK H.
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Good efficient service
Review of , following an experience of by KARAN W.
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Excellent service as always
Review of , following an experience of by PHYLLIS M.
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All as expected and delivered on time
Review of , following an experience of by THEO S.
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Competitively priced and prompt delivery mean I will continue using this company for my requirements
Review of , following an experience of by TONY M.
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Easy online transaction. Item received on time
Review of , following an experience of by PAUL S.
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Excellent
Review of , following an experience of by SIMON B.
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Ordered bathroom accessories, (Hansgrohe and Grohe) price was excellent and all arrived in record time and are perfect.
Review of , following an experience of by PAULINE H.
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Has almost everything needed, parking can be a problem at busy times, staff are helpful, the guy from click and collect was very helpful, didn’t get his name.
Review of , following an experience of by PAUL F.
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Quality products at very competitive prices. Very helpful in correcting my errors on online orders. No mistakes on deliveries so far. Incredible choice of products in the warehouse. Difficult to find things to criticise. Possibly the delivery timings could bee faster, but that is a logistic issue, not a quality factor.
Review of , following an experience of by CHANDRA C.
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Perfect transaction and kept updated with delivery
Review of , following an experience of by PAUL H.
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I researched before to buy and I made the right decision .Very good product and very easy to install.
Review of , following an experience of by CRISTIAN A.
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Very good delivery
Review of , following an experience of by GARRY F.
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Simple order placememt; very good price; and prompt delivery. Who could ask for more....
Review of , following an experience of by DAVID M.
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Very happy with the fire alarms I received from you. They are all fitted and working. Makes me feel a bit more safer now. Thank you
Review of , following an experience of by SARAH P.
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The price of my Roca toilets & basins were amazing compared to other companies I looked at. I ordered them in the morning & they were delivered to my house by 8.30am the following day. Great service.
Review of , following an experience of by KARL E. *
*Pseudonymized data at the request of the author
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Excellent service. Will come back again. Could offer the option for premium deliveries (pre-1200) when ordering online.
Review of , following an experience of by STEWART C.
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super quick service, excellent.
Review of , following an experience of by CHRIS P.
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Great site, easy to use and order. Well packaged product received quickly.
Review of , following an experience of by LOLA R. *
*Pseudonymized data at the request of the author
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Great Service - Best Prices around, Quick Delivery, Quality from start to finish!
Review of , following an experience of by ROBERT FRAME R.
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Great service and good deals
Review of , following an experience of by MAHDI S.
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Super fast delivery
Review of , following an experience of by CHLOE H.
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Very helpful and obliging. Highly recommended
Review of , following an experience of by ADAM H. *
*Pseudonymized data at the request of the author
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Good price and rapid delivery of order. Excellent.
Review of , following an experience of by PAUL S.
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Dulux Heritage Testers arrived fast. One colour was incorrct upon opening. I phoned and the correct colour was sent. Customer service was efficient in dealing with this and even received a follow up email to check that the replacement order had arrived correctly
Review of , following an experience of by RHIANNON W.
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In stock, good price, fast delivery
Review of , following an experience of by ROBERT J.
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Came across this company while searching for panel mouldings. I an very impressed with this company who were very responsive and communicated with me on my order all the way through delivery. Would and have recommended them to friends and family
Review of , following an experience of by KEITH F.
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Delivered on Time & a good price.
Review of , following an experience of by ANDREW E.
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Very good salllers
Review of , following an experience of by S B.
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Great costumer service!
Review of , following an experience of by MICHAELA K.
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Terrible customer service! Brand new boiler ordered and installed but leaking. Builder Depot promised to send replacement part but nothing received. Have been emailing and calling BD Customer Services daily but not helping. Lost time and money but gesture of goodwill offered.
Review of , following an experience of by FRANK C. *
*Pseudonymized data at the request of the author
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Starting to use them on Saturday when my mate comes around to help me they look nice and strong. Thank you they came early thank you.
Review of , following an experience of by ALAN B.
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Fast delivery, cheaper prices- fear prices not like others double or triple over the real price! Very happy. Thank you.
Review of , following an experience of by JIM W. *
*Pseudonymized data at the request of the author
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Great service would recommend to anyone. As for the laminate floor edges,this is fantastic,so much easier than replacing Skirting board.would use this again
Review of , following an experience of by STEVE H.
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Left my order halfway down the street and not at my door
Review of , following an experience of by FRANCESCA C.
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Quick delivery but paint lid not secured resulting in some spilage when dispatched and discovered upon opening item box days later.
Review of , following an experience of by CHELSEA L.
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I had never used the company before and came across them during an internet search. I promptly ordered and got fast delivery. Sadly there was a slight issue with my delivery and builder depot couldn’t have been better. A quick WhatsApp to the photo and they sorted the issue without issue and promptly. Have already recommended to others. Reasonably priced and great service
Review of , following an experience of by KIM R.
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First time I’ve used this company , price was competitive ,they offered next day delivery which was important as item was a birthday present. They kept me updated from minute order was placed . Most importantly item was posted and delivered as advertised. Well done
Review of , following an experience of by MARTIN S.
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Order arrived in good condition and in good time.
Review of , following an experience of by MIKE L.
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good prices quick delivery. greatttt
Review of , following an experience of by JOHN B.
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I would happily have marked 5 stars had it not been for the delivery of 3 MDF boards instead of Plywood which was part of a larger order. I am not sure where the fault lay but builderdepot quickly put it right and were very helpful in the process. Would I use them again? Would I recommend them? Definitely
Review of , following an experience of by ALWYN P.
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Very good stuff and very helpful
Review of , following an experience of by MUHAMMAD B.
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Easy and clear website. Product I needed was at a great price and delivery was very quick. Perfect, thanks.
Review of , following an experience of by ALISON T.
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Quick, informative and all round great service Thanks!
Review of , following an experience of by MARK G.
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Items as described, well packaged and arrived on time
Review of , following an experience of by ROBERT S.
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s : Ordered a new kitchen Tap of there website due to the fact it was advertised at 575mm high , when we received it it was only 523 mm, which is smaller then the one I was replacing, I rang them to complain to be told it's been advertised with the wrong dimensions, no offer of a discount for their mistakes , if I send it back it means I have to strip it all down a do with out a tap for another 4 days , not happy at all
Review of , following an experience of by KEVIN F.
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Delivered in time and safe condition.
Review of , following an experience of by DHARMESH K.
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Fast delivery and great prices
Review of , following an experience of by CHRISTOPHER G.
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all good
Review of , following an experience of by NICK H.
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I would not of considered builder Depot for electrical sockets and light switches after my wife choose a particular product in B&Q. I felt their price was excessive so I googled the products and to my surprise phone and £60 cheaper. So ordered them on a Sunday evening there arrived Tuesday morning and everything was in stock fantastic service great price and in future this will be my first point of research excellent thank you
Review of , following an experience of by MICHAEL O.
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Great service - ordered online and delivered on time. Cheapest around too
Review of , following an experience of by IAN L.
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The product delivery got mixed up but quickly resolved by Builder Depot
Review of , following an experience of by PAUL R.
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everything easy from paying for it to delivery. perfect and arrived very quicly
Review of , following an experience of by TINA S.
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Perfect - exactly what needed, arrived promptly. Would use again! Thanks
Review of , following an experience of by BRONWEN E.
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Product at a good price and delivered quickly
Review of , following an experience of by NICHOLAS F.
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Super quick delivery and great price
Review of , following an experience of by PAUL W.
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This Cuprinol garden shades was a mixed to order. It was leaking, like water and the colour does not match the colour we have previously bought elsewhere. We now have to go to Norwich to get a ready mixed one. Very disappointed,
Review of , following an experience of by M G R.
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Great supplier. Excellent product range and web site, with equally great prices. Customer service and delivery faultless, with next day, on time delivery on my orders.
Review of , following an experience of by ALAN S.
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The site was very easy to navigate, the prices competitive and I received the complete delivery of ten items within two days of placing an order. What’s not to like.
Review of , following an experience of by JOHN R.
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Simple ordering process, delivered when arranged. Will use again.
Review of , following an experience of by RICHARD E.
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Excellent
Review of , following an experience of by ANDY E.
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Ordered a new kitchen Tap of there website due to the fact it was advertised at 575mm high , when we received it it was only 523 mm, which is smaller then the one I was replacing, I rang them to complain to be told it's been advertised with the wrong dimensions, no offer of a discount for their mistakes , if I send it back it means I have to strip it all down a do with out a tap for another 4 days , not happy at all
Review of , following an experience of by KEVIN F.
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Very quick delivery
Review of , following an experience of by VALENTIN C.
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The best
Review of , following an experience of by RAFAL M.
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Excellent. Sent me samples straight away.
Review of , following an experience of by SUKHVINDER B.
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Had everything I needed and delivered quick with time slot. Will use again
Review of , following an experience of by ADAM V.
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Purchased Timbabuild EHB60 repair resin to fill some window sills - excellent adhesion and sets granite hard - it’s by far the best stuff I have used for repairing voids in timber windows.
Review of , following an experience of by EUAN M.
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Very fast delivery and I am very happy
Review of , following an experience of by AKA F.
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Brilliant light for working outdoors in my back yard when I need light, no need to use extension cables & that old car underground light bulb in a cage one anymore. This does the job perfectly & came with adequate cable enough to charge up. Super bright too. Also good for night fishing as well, with my juice battery I can charge it up in an hour or two, and use again to see when fishing of the beach at night. Thankyou.
Review of , following an experience of by WAYNE N.
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Bought some black 4 inch parliament hinges, I should have known why they where cheap,quality is terrible, paint chips on hinges ,gap to wide , terrible fit , should have paid more and got some proper ones .
Review of , following an experience of by ALAN S.
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I had a very bad experience with them. Delayed service, bad customer service (they hanged up the phone in my phase because the employee was angry and constantly lying to me about my order), no updates on the order. Had to chase them the whole day and write emails to locate my order. Many customers warned me about this service but due to lack of items I needed from other suppliers,I had to purchase from BD. It was my first and last time dealing with you.
Review of , following an experience of by ASSIL S.
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All perfect!
Review of , following an experience of by ZLATKO P.
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Excellent communication and quick delivery 5 star
Review of , following an experience of by CRAIG W.
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Great prices and service.
Review of , following an experience of by NEILL S.
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Very good price with prompt delivery... perfect!
Review of , following an experience of by VIKTOR H.
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Waited nearly 30 mins fir a click and collect
Review of , following an experience of by ANTHONY B.
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Really good customer service. Quick delivery, reasonably priced items too. I received my most recent order in a timely manner and there was an issue with one of the items. I contacted them and they got back to me quickly and are currently resolving the issue. I cannot fault their customer service and this is why I keep returning when purchasing items they have in stock what I want. I would definitely recommend
Review of , following an experience of by LISA D.
Reviews displayed in chronological order