Go to website
Review Summary
Buyleatheronline.com receives high praise for its excellent quality leather, attentive service, and user-friendly website, making ordering a breeze.
-
A. A.
23 Jan 2024
Verified reviewShop ships as expected. 1 week for europe shipment is fine.
-
A. A.
23 Jan 2024
Verified reviewProducts were exactly as expected, prior to shipment the support was in contact that there is a defect on one product and asked how to proceed with a picture of the defect.
-
A. A.
23 Jan 2024
Verified reviewGood quality leather as usuall, but shipping takes to long to arrive. 1 month from order confirmed to goods delivered.
-
A. A.
23 Jan 2024
Verified reviewI've had great service and received a great product in the past. This time my order was on the small side. Yes they explained to me that it was within the parameter of the fine print I should read. As a returning customer I was expecting a little more than " your leather square foot size fell within the boundaries of what you should read in the fine print." How about a simple "sorry for sending such a small hide. You can bet the next one will make you smile." My bad, it's all on me. I should have read the fine print.
Reply from BuyLeatherOnline – Premium Italian Leather Hides Supplier
Hello Gary, as we explained you there is a tollerance of 20% applied on each average size of each item. This information is not written into a fine print, this information is written on Terms & Conditions and also on our FAQ page. We apologize if you have not read the our T&C that is a contract you sign before placing the order, where you can be informed about our policy and rules. If you have any other doubt, please do not hesitate to tell us. Thank you
Reply from A. A.
So you are really not apologizing for anything, just apologizing that "I" did not read the contract. That's really good. After spending several years as a Human Resource VP, even I never heard that one.
Show exchanges Hide exchanges -
A. A.
23 Jan 2024
Verified reviewI love the site because of the large selection of leathers. I would like more colour availability in the future but am happy with what is available now.
-
A. A.
12 Jan 2024
Verified reviewPurchasing was easy online. Shipping is where I ran into issues. The company had emailed me back eventually with proof of them emailing me before hand, but I could not find where they could have went to in my email. I am not the most tech savvy so possibly some sort of filter that only lifted after so many emails were sent? They were helpful once I reached them and were able to offer a resolution to my missing package.
-
A. A.
12 Jan 2024
Verified reviewTook a week from ordering to shipment, but its understandable when ordering in December...
-
A. A.
12 Jan 2024
Verified reviewBeautiful pieces, excellent quality as always, and various colours. A very good assortment of shades of each colours, and literally, ALL colours of the rainbow exist in the bundle! I am amazed of the good vibe of my bundle, I can feel the respect and the love put in the fulfillment of my order. A big THANK YOU , mille grazie, for the wonderful person(s) who chose my pieces! :) I am very happy :) You put my brain to work, in order to find the right idea of products which can enhance the beauty of these leathers, if this may be possible :) Wonderful job! Mille grazie, sei un tesoro :) (excuse my poor Italian, please)
Reply from BuyLeatherOnline – Premium Italian Leather Hides Supplier
Grazie Mille! :D
-
A. A.
12 Jan 2024
Verified reviewBetter quality than I expected. Great service. Contacted them them and they are very responsive! Highly recommend!
-
A. A.
11 Jan 2024
Verified reviewNot the best customer service. Slow shipping
Reply from BuyLeatherOnline – Premium Italian Leather Hides Supplier
Hello Bob thank you for the order. As explained via email, the long waiting (of which we apologize) was due to many orders received, and there was a banner on the website advising customers of this delay. The courier took many days to deliver and this may be due to Christmas period or/and if you are located in a remote area, usually for USA delivery time is 48/72h for most of locations. For the size, pls send us some pictures for verification as even if we indicate an "average" size but the leather should be close to that indication. Thank you
-
A. A.
11 Jan 2024
Verified reviewABSOLUTELY STUNNING!! I purchased red metallic mirror leather and its beautiful. I will definately buy more from this dealer,!!
-
A. A.
11 Jan 2024
Verified reviewVery easy to work with and have SUPERIOR leather at reasonable prices.
-
A. A.
11 Jan 2024
Verified reviewVery quick and a lot of mails to keep me updated !
-
A. A.
8 Jan 2024
Verified reviewThey sell quality and give perfect service! I absolutely recommend them!
-
A. A.
6 Jan 2024
Verified reviewThe piece i received was a lot smaller than the average in the description. I wrote the company to express my displeasure and never received a response. I will not purchase from them again
Reply from BuyLeatherOnline – Premium Italian Leather Hides Supplier
Hello Joseph We replied to your email below on 30th nov, the same day you wrote us providing you explanation and information. This is what we replied: Hello Joseph Thank you for order and feedback Consider we have a maximum accepted tolerance of 20%, the pieces are verified before sending them and if outside the tolerance the customer is advised before. https://buyleatheronline.com/en/content/1-frequently-asked-questions-faq Of course we try to mix bigger and smaller skin in one order but sometimes it is not possible The average size is taken for the item according to the item kind and its features In any case if you fell that your skin is too small we are more then happy to give you a compensation, as voucher, or selecting a bigger skin in next order, or whatever you prefer.
-
A. A.
6 Jan 2024
Verified reviewDelivery to Germany very fast ! Nice contact to the seller. This is where you should order your quality leather !
-
A. A.
6 Jan 2024
Verified reviewSo pleased with my order.. really fast delivery and quality leather.
-
A. A.
6 Jan 2024
Verified reviewExcellent service when I couldn’t get my order exactly as I wanted. Extremely quick shipping, from Italy to Norway the next day.
-
A. A.
6 Jan 2024
Verified reviewThe service was ok. But I was very disappointed with one the of the products I bought it.
Reply from BuyLeatherOnline – Premium Italian Leather Hides Supplier
Hello Ana We received the pictures, you never used bellies and as explained you the bellies can have natural marks near the border that are negligible because what counts is the central part as small defects on the border can be easily avoided. We suggest to take shoulders if you need a more "perfect" item. Thank you for you time and order.
-
A. A.
6 Jan 2024
Verified reviewLove shopping on buyleatheronline.com! They make it easy to find the leather that you are looking for and buy it. Followup is excellent and shipping is fast. Yes, I will be back.
Reviews displayed in chronological order
Contact
Go to website
Certification
