Customer reviews for citylocker.paris

Customer reviews

• 4 / 5

  

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  it was ok

  Review of 13/06/2022, following an experience of 20/05/2022 by DANIELLE J. *

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• 5 / 5

  

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  Easy and convenient. So happy we used these lockers because we were able to walk around all day without worrying about our bags before we could check in to our AirBnB. Also, went on a 3 day side trip but didn't want to lug all our luggage.

  Review of 10/06/2022, following an experience of 23/05/2022 by JAMIE S. *

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• 3 / 5

  

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  The keypad is jammed so typing in the code is not easy. Also, everywhere they advertise "From €2" but it's minimum €15 for a day, so that's false advertising which is not right. But good service if you're desperate :)

  Review of 10/06/2022, following an experience of 26/05/2022 by WAYNE M. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.

• 4 / 5

  

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  Good set up, easy to book, passwords for premises and lockers easy to use. Lockers can take 1 large + 1 medium suitcase + bag. Some lockers are higher and might be tricky for lifting heavy luggage. Pay attention to hours of access. Overall good service.

  Review of 10/06/2022, following an experience of 28/05/2022 by ADELE S. *

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• 1 / 5

  

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  Has a problem and never got a response back.

  Review of 10/06/2022, following an experience of 28/05/2022 by WILL H. *

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• 5 / 5

  

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  Very good service, easy to find, easy to understand the system. Thank you

  Review of 10/06/2022, following an experience of 25/05/2022 by BEN C. *

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• 4 / 5

  

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  Locker area was secure with no issues. My only complaints are to the company, that there is no hourly rate for people who only needs to leave their bags for a few hours not the full day but have to pay the full day rate. Also that if I’m paying the full day rate, I should be able to come and open the locker as needed throughout the day since I paid for the full day.

  Review of 10/06/2022, following an experience of 30/05/2022 by ELLIOT S. *

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• 5 / 5

  

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  Super easy and convenient!

  Review of 10/06/2022, following an experience of 27/05/2022 by FIONA B. *

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• 5 / 5

  

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  Perfect. So easy to use

  Review of 10/06/2022, following an experience of 18/05/2022 by KIRSTEN S. *

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• 5 / 5

  

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  Great and convenient

  Review of 10/06/2022, following an experience of 24/05/2022 by SCOTT K. *

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• 5 / 5

  

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  Simple and practical!

  Review of 10/06/2022, following an experience of 26/05/2022 by STEPHANIE R. *

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• 5 / 5

  

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  All very easy and secure.

  Review of 10/06/2022, following an experience of 14/05/2022 by LAUREN K. *

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• 4 / 5

  

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  Goede maat locker, kunnen gemakkelijk 3 van die kleine handbagage koffertjes in. Betalen kan helaas niet met Ideal, dat was een beetje jammer. Wel met PayPal maar dan moet je wel je wachtwoord weten op vakantie

  Review of 10/06/2022, following an experience of 30/05/2022 by ELLIE W. *

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• 5 / 5

  

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  Perfect when you leave the city later then check out in your airbnb.

  Review of 10/06/2022, following an experience of 29/05/2022 by FAYE L. *

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• 5 / 5

  

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  Perfect, code arrived immediately and everything worked great. I was able to pick my bag up in the morning at 8am.

  Review of 10/06/2022, following an experience of 26/05/2022 by GRAHAM T. *

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• 5 / 5

  

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  These lockers made my day, allowing me to see Paris without bring with me all the luggages. I recommend it (from Italy)!

  Review of 10/06/2022, following an experience of 25/05/2022 by SAMUEL C. *

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• 5 / 5

  

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  Un excelente servicio. Me sirvió de mucho para poder dejar gran parte del equipaje muchos días y viajar recorriendo con equipaje de mano.

  Review of 10/06/2022, following an experience of 13/05/2022 by OSCAR B. *

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• 4 / 5

  

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  Buen servicio pero caro comparado con otras ciudades de Europa.

  Review of 10/06/2022, following an experience of 30/05/2022 by ISOBEL G. *

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• 3 / 5

  

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  Very very very pricy

  Review of 09/06/2022, following an experience of 23/05/2022 by QUENTIN T. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.

• 5 / 5

  

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  This is an excellent option for those who arrive early in the am into Europe but aren’t able to check in to their hotel or AirBnb until the afternoon. Safe place to leave your bags and go explore and have a meal before you get to your hotel or apartment. Highly recommend!!

  Review of 09/06/2022, following an experience of 19/05/2022 by LOGAN S. *

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• 4 / 5

  

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  Excellent service. We store our luggage in the Le Halles location. Be aware that the address is not in the mall but like 8 minutes walk so if you need a train for/from the airport you need to take the time and the distance in consideration

  Review of 09/06/2022, following an experience of 22/05/2022 by PATRICIA S. *

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• 4 / 5

  

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  Un po’ sporco, ma molto funzionale. Consigliato.

  Review of 07/06/2022, following an experience of 25/05/2022 by MOHAMMED G. *

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• 5 / 5

  

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  Bien situada, consigna grande y fácil de utilizar

  Review of 07/06/2022, following an experience of 22/05/2022 by HOLLY C. *

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• 3 / 5

  

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  The front door opened only after contacting the customer service. But they helped immediately.

  Review of 07/06/2022, following an experience of 22/05/2022 by LAURA M. *

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• 5 / 5

  

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  The city locker was an excellent service for my rendezvous!

  Review of 07/06/2022, following an experience of 18/05/2022 by MICHAEL E. *

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• 4 / 5

  

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  Easy and fast booking.

  Review of 07/06/2022, following an experience of 22/05/2022 by PATRICK B. *

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• 5 / 5

  

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  Easy registration, and booking on the website. With the received code was easy to get inside. Opening the reserved locker was a bit harder: you have to type the code slow enough to recognise it. Anyway, good service, but would be better somewhere closer to metro station.

  Review of 07/06/2022, following an experience of 27/05/2022 by FRED J. *

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• 5 / 5

  

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  All went well

  Review of 04/06/2022, following an experience of 25/05/2022 by NICOLE S. *

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• 5 / 5

  

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  Easy to reserve a spot! Thanks!

  Review of 04/06/2022, following an experience of 23/05/2022 by CHRISTOPHER B. *

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• 5 / 5

  

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  Easy to find and use, a nice secure location

  Review of 04/06/2022, following an experience of 19/05/2022 by GREG W. *

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• 2 / 5

  

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  Thank you for asking about my experience. Overall, they are rather negative. When we entered the room, other users were already desperately trying to open their lockers. Our Locker also did not open after several attempts. The keypad does not allow for a reset or input correction. Only after I entered the code in the entrance door again did the Locker open. Apparently, the system cannot process several customers at the same time. The input device at the front door does not always react correctly and is much too old. No one could be reached personally at the hotline number. The price should at least be chosen gradually depending on the rental period. Overall, I would think twice before using this service again.

  Review of 04/06/2022, following an experience of 21/05/2022 by LEAH C. *

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• 5 / 5

  

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  The best!

  Review of 04/06/2022, following an experience of 25/05/2022 by KIERAN R. *

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• 5 / 5

  

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  Very good. Easy to book. I would recommend.

  Review of 04/06/2022, following an experience of 18/05/2022 by SUMMER K. *

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• 3 / 5

  

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  Wij ontvingen tweemaal dezelfde code

  Review of 04/06/2022, following an experience of 21/05/2022 by STEVE W. *

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  Answer by citylocker.paris

  

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  Hallo en bedankt voor je bericht. als je er beter uitziet heb je een code voor de deur gekregen en een code voor het kluisje... 2 verschillende codes die elke dag veranderen... we begrijpen je vraag en je briefje niet...

  Answer by Steve W

  

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  Voor locker nummer 13 kregen we twee verschillende codes op 25/5 weliswaar dezelfde locker

  Answer by citylocker.paris

  

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  je hebt verschillende codes gekregen voor je 9 lockers, je hebt terugbetaling gevraagd voor 2 lockers omdat studenten ziek zijn geworden en we hebben je per e-mail geantwoord...

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• 5 / 5

  

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  Easy to book and good value for money.

  Review of 04/06/2022, following an experience of 26/05/2022 by CHRIS P. *

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• 5 / 5

  

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  Perfect!

  Review of 04/06/2022, following an experience of 26/05/2022 by BRUCE E. *

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• 1 / 5

  

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  After I had put the luggage in the compartment, I wanted to try opening it again for later, just to be on the safe side. Well, the code I entered was no longer accepted and the compartment could no longer be opened. But the code I entered was definitely correct. To be honest, I also had the feeling that someone in the background was having fun and deliberately not accepting the code. I was able to open it a few hours later, but City Locker definitely ruined the last day of my holiday, because the whole time I couldn't be sure that I would be able to get my luggage out again in time. I was thinking about my luggage the whole time. Next time, I will use the locker at the station.

  Review of 04/06/2022, following an experience of 17/05/2022 by CARLIE E. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello and thank you for your message. We reassure you that no one plays behind to annoy you... you did not enter the correct code so your locker cannot be opened. When you returned you entered the correct code and your locker opened. In case of concern, a hotline is at your disposal from 8 a.m. to 10 p.m. every day, we could have reassured you from the start if you had contacted us.

• 5 / 5

  

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  Very satisfied with the service. I booked a locker for the same day and everything went smoothly. Would use it again!

  Review of 02/06/2022, following an experience of 22/05/2022 by PETE E. *

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• 5 / 5

  

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  Instruction is very easy.

  Review of 02/06/2022, following an experience of 22/05/2022 by THERESA M. *

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• 5 / 5

  

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  Easy and safe!

  Review of 02/06/2022, following an experience of 22/05/2022 by EDEN G. *

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• 5 / 5

  

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  Sure

  Review of 02/06/2022, following an experience of 16/05/2022 by JIM Y. *

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• 5 / 5

  

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  Works as expected

  Review of 02/06/2022, following an experience of 21/05/2022 by SEBASTIAN R. *

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• 2 / 5

  

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  I had problems with opening my locker so I tried to contact the service multiple times within the opening hours. I called as well as wrote an email but did not get any answer. Fortunately, I managed to handle the situation on my own, but for 12 euros that I paid I should have received the help I needed immediately.

  Review of 02/06/2022, following an experience of 20/05/2022 by BARRY C. *

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• 5 / 5

  

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  Very simple solution to storing bags while traveling. Lockers were large, clean and easy to acess. Station was in a safe area and cost of storage was reasonable. Phone contact available to assist with access issues for someone who dies not speak French. I highly recommend this service.

  Review of 02/06/2022, following an experience of 19/05/2022 by DEAN C. *

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• 5 / 5

  

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  okok

  Review of 02/06/2022, following an experience of 16/05/2022 by VICKY E. *

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• 5 / 5

  

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  Easy and functional

  Review of 02/06/2022, following an experience of 17/05/2022 by LISA O. *

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• 4 / 5

  

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  Everything worked well, no complaints.

  Review of 02/06/2022, following an experience of 16/05/2022 by MARY R. *

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• 2 / 5

  

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  Suggests it is present at Chatelet les Halles, in fact it is 10 minutes aeay from it.

  Review of 01/06/2022, following an experience of 20/05/2022 by WILLIAM P. *

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• 3 / 5

  

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  Lockers were great but the codepanel on the frontdoor was old and from times to times the door didn't open even when the code was right

  Review of 01/06/2022, following an experience of 20/05/2022 by HARLEY G. *

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• 5 / 5

  

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  All very efficient aand good location for stations

  Review of 25/05/2022, following an experience of 18/05/2022 by KIRSTY W. *

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• 4 / 5

  

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  I traveled to Paris in late May and had several hours before I could check into my Air BnB and didn’t want to haul my bags everywhere. I used the Châtelet - Les Halles lockers for several hours. It was close by to the major tourist spots. I booked online and didn’t get a code for the door/locker immediately but emailed the company with my confirmation booking # and they resent a code in the following hour. I would use this company again and recommend for luggage storage.

  Review of 25/05/2022, following an experience of 19/05/2022 by YVONNE K. *

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• 5 / 5

  

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  very practical website. well explained content which results in a quick booking. when we travel we always try look for the citylocker because it gives us the most confidence and security

  Review of 25/05/2022, following an experience of 19/05/2022 by DAVID R. *

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• 5 / 5

  

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  Es ist ok.

  Review of 25/05/2022, following an experience of 17/05/2022 by CHLOE W. *

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• 5 / 5

  

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  Information was clear and it was really easy to use.

  Review of 25/05/2022, following an experience of 13/05/2022 by RILEY B. *

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• 5 / 5

  

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  Very good

  Review of 25/05/2022, following an experience of 14/05/2022 by VICTORIA J. *

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• 5 / 5

  

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  Convenient location and clear instructions. Clean lockers

  Review of 25/05/2022, following an experience of 14/05/2022 by SOFIA B. *

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• 4 / 5

  

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  ....

  Review of 25/05/2022, following an experience of 13/05/2022 by YVETTE H. *

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• 5 / 5

  

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  Is a great service. Love that is autoservice.

  Review of 25/05/2022, following an experience of 13/05/2022 by RUTH B. *

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• 5 / 5

  

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  good

  Review of 25/05/2022, following an experience of 14/05/2022 by MELISSA W. *

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• 5 / 5

  

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  Very usefull. Follow use instructions carefull and will not be hard to access (qr cod at location). Big deposit boxes .

  Review of 25/05/2022, following an experience of 09/05/2022 by LEWIS D. *

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• 5 / 5

  

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  Very easy to use and the location was great! Would definitely recommend to others!

  Review of 25/05/2022, following an experience of 15/05/2022 by MOHAMMED J. *

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• 5 / 5

  

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  Received the email with locker codes very quickly, and getting into the building was very easy and secure. I enjoyed the flexibility of the full day access, so I could stop by to pick something up out of my bag as needed.

  Review of 25/05/2022, following an experience of 12/05/2022 by LUCAS M. *

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• 5 / 5

  

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  At first we weren't sure about leaving the bags there and thought "what if something happens and we cannot have our stuff at the time of the flight?". But it was the perfect solution for our last day in Paris. So easy, and with many different options. Will definitely tell my friends about this.

  Review of 25/05/2022, following an experience of 09/05/2022 by YASMINE B. *

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• 5 / 5

  

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  While my experience with City Locker got off to a rough start, I can’t really blame the company. I had initially thought that the locker locations were staffed, and so I was never considered how I would access my locker if the lockers were not staffed — which in fact is the case. Turns out after the fact I found an email in my “junk” folder with all the necessary access information — but that didn’t help much, because I never checked there. Fortunately, I was able to reach someone at their central office, and they were able to provide the needed access codes. BOTTOM LINE: Check your email and if you don’t see anything, check your “spam/junk” folder!

  Review of 25/05/2022, following an experience of 17/05/2022 by LAUREN W. *

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• 5 / 5

  

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  Very easy to use! A great option to drop your bags and enjoy Paris!

  Review of 25/05/2022, following an experience of 12/05/2022 by YASMINE B. *

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• 5 / 5

  

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  It's perfect. Recommended.

  Review of 25/05/2022, following an experience of 18/05/2022 by JOE P. *

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• 5 / 5

  

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  Good web, easy to use and intuitive.

  Review of 25/05/2022, following an experience of 17/05/2022 by JODIE H. *

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• 5 / 5

  

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  Hat alles gut geklappt.

  Review of 25/05/2022, following an experience of 14/05/2022 by MARTIN H. *

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• 1 / 5

  

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  The reserved locker was not available. Emergency telephone number responded too late. After our Paris trip we've sent citylocker an email regarding the refuind of the locked. Since than (1,5 week ago)no answer from citylocker.

  Review of 25/05/2022, following an experience of 01/05/2022 by ZACH H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good location and to find. The whole system is automated and easy to use with a smart phone.

  Review of 25/05/2022, following an experience of 07/05/2022 by HELENA R. *

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• 5 / 5

  

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  City lockers was perfect for us to store our luggage until our flight later that evening. You reserve the lockers online and receive a door code and locker code. We found that one of the lockers assigned to us did not work so we called and within 30 seconds they changed our locked and even popped it open for us. Note: each locker can fit one large checked suitcase or two small carryon sized suitcases.

  Review of 25/05/2022, following an experience of 13/05/2022 by HARVEY K. *

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• 5 / 5

  

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  Reserva muy rapida y efectiva a traves de la web, en muy poco tiempo se recibe el codigo que debes utilizar para entrar y desbloquear tu taquilla reservada.

  Review of 25/05/2022, following an experience of 15/05/2022 by CLAIRE C. *

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• 4 / 5

  

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  easy and good

  Review of 25/05/2022, following an experience of 15/05/2022 by HOLLIE T. *

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• 5 / 5

  

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  Quick and reliable.

  Review of 25/05/2022, following an experience of 19/03/2022 by JENNIFER A. *

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• 5 / 5

  

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  Perfect

  Review of 25/05/2022, following an experience of 13/05/2022 by JADE K. *

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• 5 / 5

  

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  It is in a convenient location for shopping at Galleries Lafayette and Pretemps without luggage and an easy walk to Gare St Lazarre. Easy to access. Will use again!

  Review of 23/05/2022, following an experience of 12/05/2022 by NICK R. *

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• 5 / 5

  

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  Ubicación 10/10, fácil de reservar y de usar, lockers espaciosos y seguros

  Review of 23/05/2022, following an experience of 16/03/2022 by HELEN B. *

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• 1 / 5

  

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  I had to pay for two lockers since I never got confirmation from the first. Then when I finally got my locker the door didn't work so I had to call customer service, who didn't answer. I had to bargain with someone over text to re-send my new code. The entire process was more expensive and took more time than a supposedly "convenient" service.

  Review of 23/05/2022, following an experience of 11/05/2022 by SAMANTHA H. *

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• 5 / 5

  

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  Good and easy

  Review of 23/05/2022, following an experience of 26/03/2022 by PHOEBE G. *

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• 5 / 5

  

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  Ordine semplicissimo e immediato

  Review of 23/05/2022, following an experience of 30/04/2022 by SASHA M. *

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• 5 / 5

  

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  Excelent

  Review of 23/05/2022, following an experience of 16/03/2022 by IAN R. *

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• 5 / 5

  

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  ottimo servizio

  Review of 23/05/2022, following an experience of 24/04/2022 by JAMES B. *

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• 5 / 5

  

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  Ngl - Little complicated to get inside and understand how to use them. But normal useful lockers

  Review of 23/05/2022, following an experience of 30/03/2022 by EMILY R. *

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• 5 / 5

  

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  Funciona muy bien. La taquilla del tamaño esperado.

  Review of 23/05/2022, following an experience of 12/03/2022 by JIM M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great location and the price was very reasonable. Best value for money in the area.

  Review of 23/05/2022, following an experience of 09/05/2022 by EILEEN S. *

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• 5 / 5

  

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  A fantastic service. So easy to book. Immediate confirmation. Codes messaged to phone. Secure lockers in convenient locations. An incredibly helpful service.

  Review of 23/05/2022, following an experience of 10/05/2022 by SOPHIA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good and efficient!

  Review of 23/05/2022, following an experience of 10/05/2022 by ARCHIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ist was great

  Review of 23/05/2022, following an experience of 12/05/2022 by JESSICA M. *

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• 5 / 5

  

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  Easy to make order and receive access code

  Review of 23/05/2022, following an experience of 09/05/2022 by RYAN P. *

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• 3 / 5

  

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  I wish they were open for longer and not just till 10 PM. We had to run to make it on time.

  Review of 23/05/2022, following an experience of 06/05/2022 by TRACY J. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Good, easy and safe

  Review of 23/05/2022, following an experience of 30/12/2021 by JAMES E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Wenn auch nicht ganz günstig, sehr gute Möglichkeit das Gepäck sicher zu verstauen.

  Review of 19/05/2022, following an experience of 07/05/2022 by JASON T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It was a service very efficient

  Review of 19/05/2022, following an experience of 28/03/2022 by NATHAN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It was all that I need. Very easy to use. Well located. I felt confident to leave my luggage there. Surely I woul use it again if I need it.

  Review of 19/05/2022, following an experience of 05/05/2022 by LINDA F. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  reserve 7 taquillas y nos sobraron 4

  Review of 19/05/2022, following an experience of 27/04/2022 by HARRY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Gran ubicación y seguridad garantizada

  Review of 19/05/2022, following an experience of 27/03/2022 by CHRIS S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good service simple to use and worked out great thanks.

  Review of 19/05/2022, following an experience of 09/05/2022 by PATRICK K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Did exactly what I needed and close to the station

  Review of 19/05/2022, following an experience of 10/05/2022 by LAYLA C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  All good.could be cleaner.....

  Review of 19/05/2022, following an experience of 28/03/2022 by PAULINE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  easy to book, secure, good location

  Review of 19/05/2022, following an experience of 09/05/2022 by AVA B. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order