citylocker.paris

Customer reviews for citylocker.paris

4.7 / 5 1

Calculated from 1456 reviews obtained over the last 12 months

2797 reviews since 03/03/2022

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Information citylocker.paris

  • Company

    CITY-LOCKER

  • Description

    CITY-LOCKER is the only company that provides true luaggage lockers in Paris. From 2€ / locker, and up to 4 bags / locker, it is the cheapest price per bagage in Paris !

  • Address

    15 RUE CHAPON 75003 PARIS

  • Website

    https://www.citylocker.paris/en/

  • Category

    Practical life

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Customer reviews

  • 5 / 5 1
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    Really easy to online book.

    Review of , following an experience of by

  • 5 / 5 1
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    All good

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  • 4 / 5 1
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    Good

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  • 5 / 5 1
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    Simple clear instructions process was very smooth and location great

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  • 5 / 5 1
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    Excelente servicio, muy seguro y muy cómodo.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Convenient, dependable.

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  • 5 / 5 1
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    Great automated service

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  • 5 / 5 1
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    Great. Ten minute walk from Paris Gare de Lyon.

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  • 5 / 5 1
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    Best locker option for keeping your bags safe for hours. Its very easy booking and the instructions were very clear.

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  • 5 / 5 1
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    Easy to find, clean, efficient, perfect!

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  • 5 / 5 1
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    The service is very efficient and the locations are close to most attractions and public transportation hubs

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  • 4 / 5 1
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    Alles gut funktioniert. Nur befindet sich dieser City Locker schon 10 Minuten entfernt von der Metro Station.

    Review of , following an experience of by

  • 5 / 5 1
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    Brilliant service so handy to use safe and secure this is the 2nd time we used them would use and again and would recommend to friends.

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  • 4 / 5 1
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    Surprisingly easy to use. Great location for garde du Nord which was only a few minutes walk away. I would recommend pre-booking. We booked there and then because we hadn’t realised that the case store at the station was closed. All worked very well with last minute booking and at 15€ was good value for money. I was able to store a medium suitcase, a boot bag and a ruck sack in a single locker with still some room to spare. Could have done with a little more signage on how to use once we got into the store.

    Review of , following an experience of by

  • 5 / 5 1
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    Hat alles super gekappt. Jederzeit wieder!

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  • 5 / 5 1
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    Very good and easy to use

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  • 5 / 5 1
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    It was very close to where we were originally staying so carrying our luggage was easy! I felt very safe keeping my belongings in the lockers as the site is on a quiet street and each locker has a lengthy pass code. Would recommend to others!

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  • 5 / 5 1
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    Easy to book and find and good value for money!

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  • 5 / 5 1
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    Easy to use!

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  • 5 / 5 1
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    Good price & location. The only trick is you have to press the buttons on both the entry door and locker keypads very slowly. Once you know that, quick and easy to use.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Secure and spacious. Great service

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  • 5 / 5 1
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    Very practical and safe

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  • 5 / 5 1
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    Very easy to find and use. instructions via email were easy to understand.

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  • 4 / 5 1
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    Convenient location and essential service. Will use again.

    Review of , following an experience of by

  • 3 / 5 1
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    Was easy to use. Expensive for the size though it actually doesn’t fit a lot in there. The room also smelt like gone off milk and was physically make me gag when dropping and collecting our suitcases

    Review of , following an experience of by

    Answer by citylocker.paris
    Flag

    Hello, Katrina Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

  • 5 / 5 1
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    Great location, competitive prices and easy to use

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to find and simple to use. It made our day much more enjoyable not having to lug suitcases around.

    Review of , following an experience of by

  • 5 / 5 1
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    Fast, easy and simple. No account needed is a +1

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    C'était génial qu'il y ait un casier dans le centre-ville pour que je puisse laisser ma valise après mon départ jusqu'à mon arrivée à l'aéroport. Ce serait mieux s'il y avait une table où je pourrais refaire mes bagages.

    Review of , following an experience of by

  • 5 / 5 1
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    I will say three words: comfortable, safe and functional. You choose the one you prefer and then before (or directly inside) entering you book your looker and they give you one code for the main door and another code for your looker. There’s a small screen inside whose you will use to write the code of your looker that opens right after. It’s comfortable because the complexes are everywhere in Paris and they open at 8am and close at 10pm. It’s safe because you need code to enter the complex and to open your looker. It’s functional because you can put all your belongings whose you don’t need during the day. I’m gonna advice for all the people that need to visit the city and then travel back that day.

    Review of , following an experience of by

  • 5 / 5 1
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    Nice

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  • 5 / 5 1
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    Very easy to order!!

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  • 5 / 5 1
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    Excelente servicio cómodo buen precio caben 3 maletas carry on y 3 mochilas y chamarras buen espacio

    Review of , following an experience of by

  • 5 / 5 1
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    Site is good.

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  • 5 / 5 1
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    Very straightforward to book and use. Recommended!

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  • 5 / 5 1
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    Good

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  • 4 / 5 1
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    Great

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  • 5 / 5 1
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    Is the perfect service. I am pleasantly surprised.

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  • 5 / 5 1
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    Súper cómodo, sencillo de utilizar. Fue la primera vez que lo usamos y fue una experiencia muy buena.

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  • 4 / 5 1
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    All fine. Code worked and enough space for our 3 backpacks and extra.

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  • 5 / 5 1
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    Excellent service with a good price

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  • 5 / 5 1
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    Perfect!

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  • 5 / 5 1
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    Convenient!

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  • 5 / 5 1
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    We had to leave our apartment by 11, and had hours before leaving Paris, and thanks to City Locker we didn't have to walk around with our heavy cases, real God-send.

    Review of , following an experience of by

  • 5 / 5 1
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    Great location and great service but I wish it was a bit cheaper or some hourly options could work.

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  • 4 / 5 1
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    Works great!

    Review of , following an experience of by

  • 5 / 5 1
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    Perfect location and easy service!

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  • 5 / 5 1
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    Everything went as expected. Fast and easy service.

    Review of , following an experience of by

  • 4 / 5 1
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    The location is not too far away from gare de lyon but with heavy bags to carry, it quite feels like a long way. if it was in the train station or right next to it, it would be even better. Functionality wise, it’s excellent and absolutely recommendable!!

    Review of , following an experience of by

  • 2 / 5 1
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    the fact that it is closing at night without the possibility to acces our locker for example in my case, I had to withdraw my luggages at 5AM for a flight and train, you can't always wait until the opening hours most of the time.

    Review of , following an experience of by

    Answer by citylocker.paris
    Flag

    Hello, Ando Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. Juts for your information we open at 8AM and not at 5AM City-Locker's Team

  • 5 / 5 1
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    I like it, but I would love it if there were more city lockers in Paris, specially in Les Champs Elysées

    Review of , following an experience of by

  • 5 / 5 1
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    Online booking was easy, opening the door and opening the locker were also very easy.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Super!

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  • 5 / 5 1
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    Usefull service, easy to use and clean

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  • 5 / 5 1
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    Great! Easy to find, only entering the numbers did not work from the first time

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  • 5 / 5 1
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    It was perfect, simple and quick.

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  • 4 / 5 1
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    easy to use.

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  • 5 / 5 1
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    It was so convenient and easy to use when we wanted to tour the city and had our luggage with us!

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  • 5 / 5 1
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    Excelent 👍🏻

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  • 5 / 5 1
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    Easy and super helpful

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  • 5 / 5 1
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    There should be a toilet on site and a food/drink vending machine

    Review of , following an experience of by

  • 5 / 5 1
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    Great location. Easy to use.

    Review of , following an experience of by

  • 5 / 5 1
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    申込みがわかりやすかったです。

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to book.

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  • 4 / 5 1
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    Eccellent - no problems

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  • 4 / 5 1
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    Everything as you’d expect it to be, nothing fancy just dead simple bag store at a really good price

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  • 5 / 5 1
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    Top spot

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy and secure. In a great location

    Review of , following an experience of by

  • 5 / 5 1
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    It was great experience. Got all the details on email and it was a smooth check in.

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  • 4 / 5 1
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    easy to make reservation. Clear confirmation with acces codes and photo of the adress where to go.

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  • 5 / 5 1
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    everything clear and easy, 3 trolley in 1 box

    Review of , following an experience of by

  • 3 / 5 1
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    Seemed a safe situation to me, I didn’t realize I had to register online prior, so I lost some time in front of the store, also because there was bad phone service. A little bit too expensive €15 for a few hours.

    Review of , following an experience of by

    Answer by citylocker.paris
    Flag

    Bonjour Thanks for using our service. You do not have to create an account online; we just need an email and a tel number so that we can send you your personal codes; max 1 minute to make the booking with a telephone working properly. Regarding the price we can understand you find it a little high but we are the only in Paris to provide this level of safety and security while keeping your luggage (video protection, alarm, door code, locker code, secured lockers and shop and an assistance during opening hours) We hope we will have the pleasure to welcome you again in one of our City-Locker

  • 5 / 5 1
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    Muy bien todo

    Review of , following an experience of by

  • 5 / 5 1
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    Perfect discovery in Paris. The safest place to secure your luggage before or after check in. I highly recommend it!

    Review of , following an experience of by

  • 5 / 5 1
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    Convenient, clean, and secure. I would use city locker again.

    Review of , following an experience of by

  • 5 / 5 1
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    No complaints, everything good!

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent service.

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  • 4 / 5 1
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    everything was perfect, but the price could be a little low

    Review of , following an experience of by

  • 4 / 5 1
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    Easy to find and easy to access the door and allocated locker. Very secure and felt confident leaving my luggage. Measurements given were accurate. We left 2 generous cabin size suitcases in one locker and there would have been ample room for a large rucksack/bag. Would have given 5 stars if cheaper for shorter use.

    Review of , following an experience of by

  • 5 / 5 1
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    Very good service - would use again and would recommend! Conveniently situated between the main Gare du Nord station (it’s a bit further from the metro stop!) and Gare du Est. Very easy to use - good size lockers. Very secure.

    Review of , following an experience of by

  • 4 / 5 1
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    Safe and efficient.

    Review of , following an experience of by

  • 3 / 5 1
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    The process of renting a locker and getting the access code works smoothly.

    Review of , following an experience of by

    Answer by citylocker.paris
    Flag

    Hello Rodrigo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

  • 4 / 5 1
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    Everything worked fine. Easy reservation and easy access to locker. The only suggestion is that it should be possible to know if there's any locker available at the place you want before you pay. Because you only get a confirmation after you pay. What happens there isn't any locker available? You will be sent to another site, distant from where you need?

    Review of , following an experience of by

  • 5 / 5 1
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    Great experience. User friendly, easy and safe! Will use it again.

    Review of , following an experience of by

  • 5 / 5 1
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    大きな荷物を預けられるので助かりました

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  • 5 / 5 1
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    Eyes and helpful

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  • 5 / 5 1
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    Well designed and easy to use website

    Review of , following an experience of by

  • 4 / 5 1
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    enough space and good location

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  • 5 / 5 1
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    Ideal location east to use

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  • 4 / 5 1
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    預ける場所に困った際とても便利できた。ただ、1日単位の料金なので数時間利用の場合は必然的に割高になりました。

    Review of , following an experience of by

  • 5 / 5 1
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    The location was easy to access. The facilities were clean and prices reasonable.

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  • 5 / 5 1
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    Very easy to use and trustful.

    Review of , following an experience of by

  • 4 / 5 1
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    Conviently located and secure - good price.

    Review of , following an experience of by

  • 5 / 5 1
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    Super easy to reserve and use the lockers. Perfect solution to stow bags for a few hours before checking into our accommodations!

    Review of , following an experience of by

  • 5 / 5 1
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    A very simple, comfortable and safe solution to the problem of unnecessary luggage. Great idea !

    Review of , following an experience of by

  • 4 / 5 1
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    it was ok

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent - so easy to use, lockers are decent size

    Review of , following an experience of by

  • 5 / 5 1
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    It was very easy to reserve a prenotation and what I really liked about City Locker is that there’s no time option, so you can leave your luggage and pick it up whenever you want

    Review of , following an experience of by

  • 5 / 5 1
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    Handy, convenient and easy to use

    Review of , following an experience of by

  • 4 / 5 1
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    Conveniently located. Clean environment. The locking pads need update, buttons are very hard to operate.

    Review of , following an experience of by

  • 5 / 5 1
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    Sencillo de usar, cerca a la torre eiffel, excelente horario.

    Review of , following an experience of by

  • 5 / 5 1
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    easy to book, booked outside and got the confirmation straight through. Left in a safe place

    Review of , following an experience of by

  • 4 / 5 1
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    Working all good, I think the weekend rates are on the high side though

    Review of , following an experience of by

  • 5 / 5 1
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    comodo e conveniente!

    Review of , following an experience of by

  • 5 / 5 1
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    Excelente

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  • 5 / 5 1
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    Amazing experience, thank you!

    Review of , following an experience of by

  • 1 / 5 1
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    No pongo cero estrellas porque no se puede. Hice una reserva de una taquilla para dejar mis maletas en Paris y jamás pude usar el servicio. Las claves que me dieron para abrir la puerta y la taquilla, no funcionaron, llamé al teléfono de soporte que tienen, para que me ayudaran y jamás me atendieron. Deje tres mensajes en el contestador y jamás me llamaron para darme soporte. Eso si, los 8€ que pagué por hacer la reserva anticipada, si que los han cobrado. He pedido a PayPal que me devuelvan el dinero que les he pagado, ya que no han cumplido con su compromiso. El servicio de atención al cliente es nefasto e inservible. Jamás volveré a usar City Locker y por supuesto, no voy a recomendárselo a nadie.

    Review of , following an experience of by

    Answer by citylocker.paris
    Flag

    We are so sorry for the problem you have had but after checking your customer's information it appears that the given information (email) could have been wrong; that is may be why you did not received your codes; We wish to remind you that you that as per our general terms and conditions it is under your responsability to be sure to provide a valid email and phone number otherwise we cannot send you the codes.

    Answer by José Maria F
    Flag

    Eso que están diciendo no responde a la verdad, no solo recibí un correo con los dos códigos, sino que recibí también los códigos por SMS al móvil y en los dos casos eran los mismos y ninguno funciono, no solo a mi, sino a otra persona que esta conmigo y tampoco pudo hacer uso de los suyos. Hice las llamadas pertinentes y después de casi una hora de esperar su ayuda y no recibir ninguna respuesta por su parte, opte por contratar otro servicio en otra empresa.

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  • 5 / 5 1
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    So easy to use! I was on my way to drop my case at Gare du L’Est when I spotted this place on the way. The location is super easy and central, and the whole thing felt very safe. Quite expensive for the time I used it for, but I was very grateful to have them stored so securely.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 1 / 5 1
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    The idea is good but leaving everything at the service of a computer is not so good. There is no staff to guide or assist you, much less someone to help you if you make a mistake. There is also no option to change the reservation date, after a mistake, horrible.

    Review of , following an experience of by

    Answer by citylocker.paris
    Flag

    Bonjour Katheryn, Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté. Les avez vous contacté? En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou vous envoyer un technicien.

  • 4 / 5 1
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    The location was great for us but it is very expensive, especially if you don't need it for the whole day. I met many people who needed to leave their luggage for an hour or 2 but decided not to because it was too expensive.

    Review of , following an experience of by

  • 5 / 5 1
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    Really simple and useful

    Review of , following an experience of by

  • 4 / 5 1
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    Good service, not sure how it compares price-wise to other locker facilities as I didn't do much research beforehand.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Buena ubicación. Las taquillas grandes, entraban 3 maletas pequeñas. Perfecto

    Review of , following an experience of by

  • 4 / 5 1
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    good

    Review of , following an experience of by

  • 5 / 5 1
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    C’était très confortable.

    Review of , following an experience of by

  • 5 / 5 1
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    parfait

    Review of , following an experience of by

  • 5 / 5 1
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    No left luggage in Gare du Nord station so this was a life-saver

    Review of , following an experience of by

  • 5 / 5 1
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    Very convenient service!

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  • 4 / 5 1
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    Hhhh

    Review of , following an experience of by

  • 5 / 5 1
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    Very good service!

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  • 5 / 5 1
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    Servizio gestito perfettamente.

    Review of , following an experience of by

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