Customer reviews for citylocker.paris

Customer reviews

• 5 / 5

  

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  Would recommend

  Review of 20/03/2022, following an experience of 18/02/2022 by JAYDEN E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good service.

  Review of 20/03/2022, following an experience of 13/03/2022 by KEVIN R. *

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• 5 / 5

  

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  Easy to use and worked out very well for us

  Review of 20/03/2022, following an experience of 14/02/2022 by CHARLES C. *

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• 5 / 5

  

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  Easy system to open both entry door and the locker.

  Review of 20/03/2022, following an experience of 02/01/2022 by LAURA R. *

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• 5 / 5

  

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  I had no troubles to place my order, website is secure and fast. Soon after placing my order, I received an email with all instructions I needed. I'll use it again!

  Review of 20/03/2022, following an experience of 20/12/2021 by FINLEY B. *

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• 5 / 5

  

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  Very Easy booking and veary easy Save your things. Nice experience.

  Review of 20/03/2022, following an experience of 13/12/2021 by JAMIE C. *

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• 5 / 5

  

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  Convenient location between the train stations, Gare de Lyon and Gare de L'est. Good size locker for 2 or 3small carry-on bags or backpacks.

  Review of 20/03/2022, following an experience of 04/12/2021 by HARRISON K. *

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• 4 / 5

  

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  could find everything

  Review of 20/03/2022, following an experience of 02/11/2021 by JEREMY H. *

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• 3 / 5

  

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  My rating would have been higher if they had had bigger room for leaving my 2 very big luggage

  Review of 20/03/2022, following an experience of 23/12/2021 by DYLAN C. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Hello, all our lockers have the same size, the dimensions are indicated on the website when you make your reservation. The size is: Feet: 1.57 x 2 x 2.79 Inches : 18 x 24 x 33.46 Centimers : 48 x 61 x 85

• 1 / 5

  

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  Not easy to find

  Review of 20/03/2022, following an experience of 03/01/2022 by WENDY P. *

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• 5 / 5

  

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  Perfect

  Review of 20/03/2022, following an experience of 06/12/2021 by HELEN B. *

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• 4 / 5

  

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  Nice service.

  Review of 20/03/2022, following an experience of 01/01/2022 by TOM W. *

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• 4 / 5

  

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  We reserved two lockers in Opera (Paris) the day we arrived and the day we left. The last day, in one of our lockers there were things of other people, and fortunatelly, we met there a familiy that left us their locker because they were leaving. We could not contact quickly somebody from the company.

  Review of 20/03/2022, following an experience of 01/11/2021 by STEPHEN M. *

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• 4 / 5

  

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  Good

  Review of 20/03/2022, following an experience of 01/11/2021 by KYLE W. *

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• 5 / 5

  

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  Everything went well with my order, nothing to complain.

  Review of 20/03/2022, following an experience of 22/11/2021 by CLAIRE F. *

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• 5 / 5

  

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  Easy booking and payment, maybe a bit expensive

  Review of 20/03/2022, following an experience of 06/11/2021 by AMELIA R. *

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• 5 / 5

  

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  Fantastic service. Instructions on how to use the facility were clear and easy to follow. Great option for storing you luggage in Paris! Le service était fantastique ! Les instructions de utiliser les facilités était clar et facile à comprendre. Je recommande bien si vous voulez entreposer votre baggage en Paris.

  Review of 20/03/2022, following an experience of 01/01/2022 by NATASHA S. *

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• 5 / 5

  

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  Easy and clean location

  Review of 20/03/2022, following an experience of 15/12/2021 by GREG T. *

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• 5 / 5

  

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  The locker location was convenient between visitng the Eiffel Tower on our last evening in Paris and getting to the RER to head to Versailles for the night. The email with directions was received promptly and everything worked perfectly.

  Review of 20/03/2022, following an experience of 16/12/2021 by ISABEL J. *

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• 5 / 5

  

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  The online reservation worked without any problems. The lockers are very easy to use and the location is great. The bus station to the airport is also nearby. I would rent a locker there again at any time.

  Review of 20/03/2022, following an experience of 08/12/2021 by CARLIE A. *

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• 5 / 5

  

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  Works as advertised. Good rates, good location. Would definitely recommend and use again.

  Review of 20/03/2022, following an experience of 08/12/2021 by FREDDIE W. *

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• 5 / 5

  

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  it was so easy and comfortable

  Review of 20/03/2022, following an experience of 14/12/2021 by JACKSON K. *

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• 2 / 5

  

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  awkward to find. Hard to use code on front door and locker. not as convenient to le chatelet Station as it is advertised to be.

  Review of 20/03/2022, following an experience of 19/11/2021 by ROSIE L. *

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• 5 / 5

  

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  Perfect

  Review of 20/03/2022, following an experience of 20/11/2021 by HOLLY W. *

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• 5 / 5

  

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  Excelente

  Review of 20/03/2022, following an experience of 16/11/2021 by KELLY E. *

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• 5 / 5

  

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  Gnnfkfl

  Review of 20/03/2022, following an experience of 16/12/2021 by HARRISON R. *

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• 5 / 5

  

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  Rápido y seguro

  Review of 20/03/2022, following an experience of 25/11/2021 by ISABEL H. *

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• 5 / 5

  

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  Great service near the Eiffel. Spatious lockers

  Review of 20/03/2022, following an experience of 28/10/2021 by LOLA H. *

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• 5 / 5

  

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  Clean, easy to operate

  Review of 20/03/2022, following an experience of 11/09/2021 by LAYLA H. *

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• 5 / 5

  

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  Near the station, clean and safe place.

  Review of 20/03/2022, following an experience of 06/03/2022 by SCOTT K. *

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• 4 / 5

  

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  Site and order process worked as expected.

  Review of 20/03/2022, following an experience of 22/09/2021 by CAROLINE P. *

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• 5 / 5

  

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  The location is easy to reach, the place is well organized. Highly recommended!

  Review of 20/03/2022, following an experience of 06/03/2022 by ANNA S. *

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• 5 / 5

  

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  Ontzettend handig, eenvoudig stallen van bagage terwijl je de stand verkent. Locatie dichter bij station zou wel fijn zijn

  Review of 20/03/2022, following an experience of 06/09/2021 by CHARLOTTE M. *

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• 4 / 5

  

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  Easy to find and to register Lockers are very spacious

  Review of 20/03/2022, following an experience of 18/09/2021 by DOMINIC C. *

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• 5 / 5

  

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  very near to train station all instructions are very easy to follow

  Review of 20/03/2022, following an experience of 05/08/2021 by DUNCAN P. *

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• 3 / 5

  

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  too expensive

  Review of 20/03/2022, following an experience of 22/08/2021 by WENDY M. *

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• 5 / 5

  

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  Excelente ubicación. Servicio genial. Simple y rápido

  Review of 20/03/2022, following an experience of 15/09/2021 by ELLA K. *

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• 3 / 5

  

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  The service itself with the code for the door and the locker and everything was good. The neighbourhood that the building was in hoeverre, felt very unsafe.

  Review of 20/03/2022, following an experience of 10/10/2021 by HEATHER M. *

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• 5 / 5

  

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  Excellent location with clean secure storage

  Review of 20/03/2022, following an experience of 03/03/2022 by ALEX C. *

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• 5 / 5

  

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  Very user friendly experience. Cheap also.

  Review of 20/03/2022, following an experience of 20/08/2021 by ZOE C. *

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• 5 / 5

  

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  Life saver to have this service spent the day walking around Paris and knew my stuff was safe thank you!

  Review of 20/03/2022, following an experience of 03/08/2021 by ELLIOT R. *

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• 5 / 5

  

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  Great service. Very glad to visit Paris without luggage. Easy to use and cheap.

  Review of 19/03/2022, following an experience of 12/12/2021 by LEANNE P. *

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• 5 / 5

  

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  Genial contar con lockers por la ciudas

  Review of 19/03/2022, following an experience of 10/11/2021 by JADE A. *

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• 5 / 5

  

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  Clear directions to the location as well as how to access our lockers. Good lighting and good area of town.

  Review of 19/03/2022, following an experience of 30/10/2021 by YVETTE J. *

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• 4 / 5

  

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  I had to book at the last minute and it was a bit cumbersome to validate the email, yadda yadda… but everything worked in the end. the pricing model is a bit shady (ended up paying 12€ for, like, 3 hours), but at least the service was available

  Review of 19/03/2022, following an experience of 14/08/2021 by CARRIE W. *

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• 4 / 5

  

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  the service was excellent but I think it was pretty expensive for only one day

  Review of 19/03/2022, following an experience of 04/03/2022 by NAOMI G. *

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• 4 / 5

  

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  good

  Review of 19/03/2022, following an experience of 07/10/2021 by CHRISTIAN C. *

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• 5 / 5

  

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  Fairly easy to navigate & book

  Review of 19/03/2022, following an experience of 23/09/2021 by ASHLEY P. *

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• 1 / 5

  

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  Very bad expérience

  Review of 19/03/2022, following an experience of 24/10/2021 by WILL K. *

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  Answer by citylocker.paris

  

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  Hello We remind you that our telephone hotline is available from 8 a.m. to 10 p.m. every day.

• 5 / 5

  

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  Todo fenomenal, muy rápido, cómodo, céntrico. Estupendo

  Review of 19/03/2022, following an experience of 15/07/2021 by LEO B. *

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• 5 / 5

  

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  Gostei bastante, achei fácil fazer tudo pelo site.

  Review of 17/03/2022, following an experience of 31/12/2021 by RILEY S. *

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• 5 / 5

  

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  excellent! really secure

  Review of 17/03/2022, following an experience of 04/02/2022 by FRANCESCA C. *

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• 5 / 5

  

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  Really convenient

  Review of 17/03/2022, following an experience of 07/10/2021 by STEVE M. *

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• 1 / 5

  

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  I paid 3 times, and still didn't get in and there was no one to be contacted for help

  Review of 17/03/2022, following an experience of 18/12/2021 by GRACE R. *

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  Answer by citylocker.paris

  

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  Hello, we are surprised by your return. Customer service is available from 8 a.m. to 10 p.m. every day by phone and email.

• 3 / 5

  

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  The place was dirty

  Review of 17/03/2022, following an experience of 26/02/2022 by ALEXANDRA S. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Our lockers, as well as the premises are cleaned and disinfected several times a week by our maintenance staff.

• 5 / 5

  

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  ich mag City Locker

  Review of 17/03/2022, following an experience of 30/08/2021 by ISAAC M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  City Locker Paris was so quick and easy to use, and it was very convenient. I would use this service again when in town!

  Review of 17/03/2022, following an experience of 06/03/2022 by FIONA S. *

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• 5 / 5

  

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  Perfect.

  Review of 17/03/2022, following an experience of 18/09/2021 by TOBY S. *

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• 5 / 5

  

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  Very easy and practical

  Review of 17/03/2022, following an experience of 16/10/2021 by BEN L. *

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• 5 / 5

  

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  Someone stole my phone the day I arrived to Paris and all my reservation info was there, so I phoned the customer service and they helped me with everything.

  Review of 17/03/2022, following an experience of 04/12/2021 by LEE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very good

  Review of 17/03/2022, following an experience of 01/03/2022 by POPPY K. *

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• 5 / 5

  

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  Very good, great service. I would recommend it.

  Review of 17/03/2022, following an experience of 14/11/2021 by CRAIG M. *

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• 5 / 5

  

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  Very convenient and closed to my hotel

  Review of 17/03/2022, following an experience of 12/08/2021 by KARL M. *

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• 5 / 5

  

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  Wish I had discovered City Locker before. Not expensive and easy to use. Really impressed.

  Review of 17/03/2022, following an experience of 06/09/2021 by CARLIE T. *

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• 4 / 5

  

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  a bit expensive for an automatic locker, but useful. Can be more user friendly

  Review of 17/03/2022, following an experience of 09/09/2021 by MIKE M. *

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• 5 / 5

  

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  Pazzesco

  Review of 16/03/2022, following an experience of 26/02/2022 by ALEX E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Big Lockers & Convenient We had an evening flight on our last day in Paris so reserved a "City Locker" in the area we'd be visiting so that we could go straight to the airport rather than return to our hotel to grab our luggage. The lockers are sizeable & for €12 you can squeeze in multiple bags (vs other services that charge by the bag) ... we had 3 carryon bags (1 'wheelie' bag & 2 backpacks) they they fit comfortably ... I don't think that 2 'wheelie' carryon bags would fit though. The facility & lockers were secure (personal access code to enter from the street, personal access code & locker code to access your locker). There are discounts for multiple days (good for city/country vacations where you don't want to haul around more formal city cloths everywhere) ... and not sure if it provides an 'in & out' (to retrieve something you left in the locker but still leave the luggage).

  Review of 16/03/2022, following an experience of 23/01/2022 by SOFIA S. *

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• 2 / 5

  

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  Locker size is small, has small pieces that prevent correct fitting for two standard baggage pieces. The price is high for the space you get.

  Review of 16/03/2022, following an experience of 24/01/2022 by BARRY B. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  The size of locker is: Feet: 1.57 x 2 x 2.79 Inches : 18 x 24 x 33.46 Centimers : 48 x 61 x 85 This size is suitable for most suitcases. You can put 3 cabin suitcases

  Answer by Barry B

  

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  Good luck fitting them inside the locker, the lock plate blocks access to fit them inside. And the response demonstrate the lack of interest in the users concerns. I'll never recomend city locker to anyone.

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• 5 / 5

  

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  Sencilla gestión.

  Review of 16/03/2022, following an experience of 23/01/2022 by CHRISTIAN G. *

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• 5 / 5

  

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  Easy to use and felt safe.

  Review of 16/03/2022, following an experience of 06/02/2022 by YASMINE A. *

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• 5 / 5

  

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  All perfect organized

  Review of 16/03/2022, following an experience of 23/01/2022 by MICHAEL W. *

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• 5 / 5

  

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  Everything at the website was described so as it was on the street. We were able to put 2 “big cabin luggage” to the storage compartment.

  Review of 16/03/2022, following an experience of 27/11/2021 by OWEN W. *

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• 1 / 5

  

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  It didn’t work… we lost a lot of time to call for help

  Review of 16/03/2022, following an experience of 14/11/2021 by REBECCA T. *

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  Answer by citylocker.paris

  

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  Hello We remind you that our telephone hotline is available from 8 a.m. to 10 p.m. every day.

• 4 / 5

  

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  a bit away from Chatelet-Les _Halles metro station, but fine there was another station at short distance. The lockers was pretty large.

  Review of 16/03/2022, following an experience of 29/12/2021 by OWEN C. *

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• 3 / 5

  

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  Pratique mais pas très bien entretenu

  Review of 16/03/2022, following an experience of 27/10/2021 by JIM W. *

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  Answer by citylocker.paris

  

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  Nos casiers, ainsi que les locaux sont nettoyés et désinfectés plusieurs fois par semaine par nos agents d’entretien.

• 5 / 5

  

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  perfect

  Review of 16/03/2022, following an experience of 20/11/2021 by NATHAN C. *

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• 5 / 5

  

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  very easy to understand and place the order, quick response

  Review of 16/03/2022, following an experience of 24/10/2021 by JOANNE M. *

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• 3 / 5

  

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  It's a very good idea and I would use again, there was enough space for 2 small suitcases and it was clean. But I was surprised to see that the front door which needed a code to enter was actually already open. It was broken and wouldn't close behind us either. So anyone can just walk in to the area where these lockers are. The lockers themselves are secure, are used by lots of people and there are also security cameras so felt OK to leave stuff there anyway.

  Review of 16/03/2022, following an experience of 29/11/2021 by JASMINE H. *

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• 5 / 5

  

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  Looked safe and very good automated experience

  Review of 16/03/2022, following an experience of 27/08/2021 by JASMINE G. *

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• 5 / 5

  

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  Sito ben organizzato, acquisto facile, informazioni chiare e dettagliate.

  Review of 16/03/2022, following an experience of 04/09/2021 by EMILY C. *

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• 5 / 5

  

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  great service

  Review of 16/03/2022, following an experience of 17/08/2021 by LOGAN W. *

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• 5 / 5

  

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  Works perfectly

  Review of 16/03/2022, following an experience of 15/10/2021 by ISLA H. *

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• 4 / 5

  

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  Ho usato questo servizio durante una breve visita alla città. Ho avuto qualche difficoltà con i codici di accesso ma sono stati risolti velocemente con una semplice telefonata. Molto comodo, armadio spazioso e pulito.

  Review of 16/03/2022, following an experience of 16/08/2021 by AVA H. *

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• 5 / 5

  

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  Navigation is good!!! and easy to drop off youre stuff!!

  Review of 16/03/2022, following an experience of 01/09/2021 by OWEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Gerne wieder! Die Buchung war problemlos im Internet, wir haben den Laden gut gefunden, er liegt zentral in Paris, die Box war ausreichend groß für unser Gepäck und das Schloss hat gut funktioniert. Also was will man mehr!

  Review of 16/03/2022, following an experience of 03/10/2021 by JONATHAN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good service exceeded all expectation. Had to check out of apartment but because of city locker we were free to enjoy the city for whole extra day.

  Review of 16/03/2022, following an experience of 24/02/2022 by DALE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect service !!

  Review of 16/03/2022, following an experience of 02/08/2021 by GEORGE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The direction for locker access is clear. The customer service is fast response & helpful.

  Review of 16/03/2022, following an experience of 22/02/2022 by ALISON T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything was as described on the website

  Review of 16/03/2022, following an experience of 25/02/2022 by HARLEY W. *

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• 5 / 5

  

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  Easy to book, easy to use, clear instructions - no issues whatsoever!

  Review of 15/03/2022, following an experience of 17/02/2022 by KEVIN S. *

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• 5 / 5

  

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  Very easy to book and navigate

  Review of 15/03/2022, following an experience of 13/02/2022 by QUENTIN C. *

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• 5 / 5

  

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  Accurate instructions, all worked perfect

  Review of 15/03/2022, following an experience of 13/02/2022 by OWEN R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  It was very convenient and straight forward although I did feel a big anxious about the fact all the lockers opened with the same code but with the digit of the locker number changed. I would feel a lot better if each locker had completely different codes.

  Review of 15/03/2022, following an experience of 07/02/2022 by JACOB C. *

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• 5 / 5

  

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  Muy cómodo!

  Review of 15/03/2022, following an experience of 23/02/2022 by RUBY R. *

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• 3 / 5

  

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  the code didn't work so we had to call and wait

  Review of 15/03/2022, following an experience of 09/02/2022 by IAN P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great

  Review of 15/03/2022, following an experience of 26/02/2022 by JOSHUA T. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Tricky to input the code. But once i had figured that out, it was fine. Bags were safe for the day

  Review of 15/03/2022, following an experience of 06/02/2022 by REECE C. *

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• 5 / 5

  

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  Everything is perfect. thanks

  Review of 15/03/2022, following an experience of 11/02/2022 by AIDEN M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Problems with the codes

  Review of 15/03/2022, following an experience of 16/10/2021 by TOBY B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Easy to purchase with clear instructions for location and entry. The building was easy to find but not so obvious that any passer-by would realise it was full of luggage/an easy target for stealing things. We got in the building with no issue using the secure code keypad. However, the interior keypad to unlock our individual locker was difficult to use, keys were sticky, and I had to enter the code multiple times until the locker unlocked. The format of the individual locker codes was formulaic so anyone else who was using that Citylocker venue would have been able to crack the code for our locker and take our things, which made us a bit anxious. Thankfully nobody did. Our locker was a great size, more than enough room for our stuff. We were lucky that we managed to get in and out without too much trouble once I had figured out that the interior keypad was dodgy and needed pressing a certain way.

  Review of 15/03/2022, following an experience of 26/11/2021 by GARY B. *

  *Pseudonymized data at the request of the author

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