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Review Summary
City Locker offers a secure and user-friendly luggage storage solution. Customers appreciate the spacious lockers, easy online booking, and convenient locations. The service is viewed as excellent, with reasonable prices for the value provided.
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A. A.
31 Aug 2023
Verified reviewThe customer must be alerted to the fact that the door opens several seconds after entering the code.
Reply from citylocker.paris
Hello, Alvaro Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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A. A.
31 Aug 2023
Verified reviewEasy to find and use! It's in a nice area too.
Reply from citylocker.paris
Hello Aggie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 Aug 2023
Verified reviewWhen I booked the locker, I did not pay attention to the luggages’ dimensions mentioned. Such information should be clear - it is mentioned below the renting date (you have to scroll down to see it). So anyway, i could not fit my luggage in the locker, and there was no one there to discuss about the refund or cancellation - it is a self service I guess.
Reply from citylocker.paris
Bonjour, merci d'avoir réservé notre service et désolé que vous n’ayez pu l’utiliser par manque d’attention. Comme vous les précisez, il est très important de vérifier la taille des bagages avant de finaliser votre reservation; Pour rappel L 48 cm x H 61 cm x P 85 cm. Cette dimension convient à la plupart des grandes valises et peut contenir jusqu'à 4 bagages cabine format international IATA (55 x 35 x 20 cm). Les dimensions figurent en pages d’accueil de notre site sous forme de texte et de GIF afin de vous alerte sur les dimensions des casiers ce qui vous a apparement échappé, ce que nous regrettons. Le système étant automatisé aucune aide sur place ne peut vous être apporter mais une hotline disponible 7/7 de 8:00 à 22:00 aurait pu vous apporter une réponse commerciale et notament vous proposer un avoir du montant de votre réservation valable 6 mois. Nous restons bien évidement à votre disposition soit par téléphone soit @ client@citylocker.paris pour tout complement d’information. Bonne journée et au plaisir de vous accueillir dans l’une de nos 6 adresses parisiennes.
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A. A.
31 Aug 2023
Verified reviewSimple and easy to order the locker online. Was able to get a locker within minutes.
Reply from citylocker.paris
Hello Belal, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 Aug 2023
Verified reviewPensaba que estaba más cerca de la estación. Por lo demás todo Perfecto
Reply from citylocker.paris
Hello Marisa, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 Aug 2023
Verified reviewEverything was perfect
Reply from citylocker.paris
Hello Hugo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 Aug 2023
Verified review便利で助かりました。ロワシーバス乗り場の近くにあるので、ホテルチェックアウトした日の観光に役立ちました
Reply from citylocker.paris
Hello 先生, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 Aug 2023
Verified reviewIt's a great service!
Reply from citylocker.paris
Hello Mariana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 Aug 2023
Verified reviewVery easy to book and access lockers and they were big enough for us (two hand luggage sized suitcases and two backpacks).
Reply from citylocker.paris
Hello Britta, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 Aug 2023
Verified reviewGold
Reply from citylocker.paris
Hello Franco, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
30 Aug 2023
Verified reviewIt was bit hard to open the door, but everything else went went pretty smoothly.
Reply from citylocker.paris
Hello Sonja, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
30 Aug 2023
Verified reviewIn generally it was okay and easy to handle on the smartphone. But i had to press third times the number of the case to put in the suitcases, The door did not open before!
Reply from citylocker.paris
Hello Christa, Thank you for sharing your opinion, We are sorry you had trouble to open your locker's door, however the sound of the numbers pad indicate you when you are entering the code in a right way or not. City Locker's team wish you a great day.
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A. A.
29 Aug 2023
Verified reviewVery good service. Safe and easy.
Reply from citylocker.paris
Hello Stefanie Felizitas, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
29 Aug 2023
Verified reviewThe codes aren’t secure at all, it is the door code plus your locker number and if anyone catches on, they can just access your locker very easily.
Reply from citylocker.paris
Hello Amy, Thank you for sharing your opinion, CITY-LOCKER’s storages are monitored by our security cameras 24h/24 7/7 and our team is making sure that your luggages are totally safe. Our insurance is also covering all your belongings up to 1500 euros by locker. Furthermore, the codes are individuals and change every day for the several days booking We hope to have answered all your questions and wish you a great day from the CITY-LOCKER’s team.
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A. A.
24 Aug 2023
Verified reviewVery easy access to our large locker in a secured area. Perfect for our needs!
Reply from citylocker.paris
Hello Kathryn-Ann, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
24 Aug 2023
Verified reviewVery useful service with an easy booking process.
Reply from citylocker.paris
Hello Cristina, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
24 Aug 2023
Verified reviewEverything went very smooth..we payed and get the codes on mail..very good option to have the luggages in safe place while visiting Paris till evening flight
Reply from citylocker.paris
Hello Ela, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
24 Aug 2023
Verified reviewSuper!
Reply from citylocker.paris
Hello Freya, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
24 Aug 2023
Verified reviewVery good services
Reply from citylocker.paris
Hello Danilo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
24 Aug 2023
Verified reviewGood, safe place to leave your baggage. Plenty of space for 3-4 bags and good communication
Reply from citylocker.paris
Hello Simon, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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