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Review Summary
City Locker offers a secure and user-friendly luggage storage solution. Customers appreciate the spacious lockers, easy online booking, and convenient locations. The service is viewed as excellent, with reasonable prices for the value provided.
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A. A.
6 Jul 2023
Verified reviewDuidelijke site. Gemakkelijk te reserveren.
Reply from citylocker.paris
Hello Jolanda, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
6 Jul 2023
Verified reviewEasy process, reasonably priced self-service locker.
Reply from citylocker.paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
6 Jul 2023
Verified reviewNo hassle and worked a treat
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A. A.
6 Jul 2023
Verified reviewEmail didn’t include the pin code and no one responded so had to book elsewhere and didn’t receive a refund
Reply from citylocker.paris
Bonjour It sounds you have had a problem in using our service? If so sorry about it. Have you contact the costumer service? The hotline? Please let us know at client@citylocker.paris. We will be very happy to help you. Have a good day
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A. A.
6 Jul 2023
Verified reviewWe found the place easily, purchased a locker rental within minutes online and got immediate access to the secure facility. The buttons on the keypad were a bit hard to press and hear - luckily, other users were there to tell us which numbers needed to be pressed harder in order to register.
Reply from citylocker.paris
Hello Stephanie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
6 Jul 2023
Verified reviewVery easy to find and to use.
Reply from citylocker.paris
Hello Shira, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
6 Jul 2023
Verified reviewEasy to find, difficult to open the door
Reply from citylocker.paris
Hello, Thanks for using our service, We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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A. A.
6 Jul 2023
Verified reviewGood user experience, easy navigation
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A. A.
6 Jul 2023
Verified reviewWe booked 12 lockers in Paris a few months ahead of our trip. We had 6 people and 18 pieces of various sized luggage. The code for the door, and the code for the lockers was sent me well in advance, and we had no trouble accessing the lockers. However I’m our particular location, the keypad on the door took a couple of times for us to be able to enter. Other than that, it was a smooth and easy process!
Reply from citylocker.paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
6 Jul 2023
Verified reviewGood location but needs better security and possibly WIFI.
Reply from citylocker.paris
Hello Ian, Thanks for using our service, We take good note of your comments that will help us improve our service. What do you mean by better security? to use our service you have an individual access code to the city locker a code for your locker and you are under video. What needs to be improve? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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A. A.
5 Jul 2023
Verified reviewIt is too far from the Effiel Tower
Reply from citylocker.paris
Hello Maria, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
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A. A.
5 Jul 2023
Verified reviewWorked really well. Very close to the Eifel Tower. Good for a large suitcase and small bags
Reply from citylocker.paris
Hello , Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
5 Jul 2023
Verified reviewFantastic. Worked EXACTLY as described. Take good measurements based on the information on the website and plan accordingly. We planned to fit 3 carryons in each locker as based on the measurements provided, and it worked perfectly.
Reply from citylocker.paris
Hello Michael, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
5 Jul 2023
Verified reviewWunderful
Reply from citylocker.paris
Hello Peter, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
5 Jul 2023
Verified reviewTop, einfach, gut gelegen... Super Lösung
Reply from citylocker.paris
Hello Angelika, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
5 Jul 2023
Verified reviewVery poorly managed .When I went to pick up my luggage, an incident happend that the auto-lock door didn't open. So I couldn't enter the room. I checked and entered my PIN many times, but it didn't open at all. A couple close to me noticed the trouble, they told me their PIN and finally the door opened. If I didn't meet them ,I would miss the Eurostar on the way home. I won't use it next time.
Reply from citylocker.paris
Bonjour MANAMI we are so sorry for the problem you have had; Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance? Thanks for helping understanding what happened. It appears on our system that at 10:33 you manage to enter. We have also check our security camera and shows that at this time someone the locker that was assigned to you. Thanks a lot for helping understanding what happened and once again sorry for the problem.
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A. A.
4 Jul 2023
Verified reviewToo expensive and could use some ventilation. Also each locker only fit 2 suitcases.
Reply from citylocker.paris
Hello Fred, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! Furthermore, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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A. A.
1 Jul 2023
Verified reviewEverything was agile and super easy. Totally recommended.
Reply from citylocker.paris
Hello Bruno, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
1 Jul 2023
Verified reviewNice
Reply from citylocker.paris
Hello Sofia, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
1 Jul 2023
Verified reviewOne thing. Does everybody have the samen door code? In that case it would be easy to crack the code of the safes. Because it is simple to ad the safenumber and surround it with 2 #.
Reply from citylocker.paris
Hello Jr, Thank you for your opinion, The luggages safety of our clients is our priority, we would never give the same codes to our customers. Each door and locker codes are independant for everyone and change everyday for several days reservation. We wish you a great day and hope to see you again in one of our stores.
Reply from A. A.
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