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Review Summary
City Locker offers a secure and user-friendly luggage storage solution. Customers appreciate the spacious lockers, easy online booking, and convenient locations. The service is viewed as excellent, with reasonable prices for the value provided.
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A. A.
31 May 2023
Verified reviewVery conveniently close to both Gare de l'Est and Gare du Nord. The boxes are big enough for large cases and backpacks. Only the space in the room is limited and operating the locking mechanism is tricky.
Reply from citylocker.paris
Fabian Thanks for using our service and sorry it does not your expectations. We take good note of your comments that will hep us improving our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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A. A.
31 May 2023
Verified reviewLocker is exactly as described. The instructions were clear and easy to understand.
Reply from citylocker.paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 May 2023
Verified reviewFive stars!!
Reply from citylocker.paris
Hello Fabiola, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 May 2023
Verified reviewIt is located very close to the metro in a great area.
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A. A.
31 May 2023
Verified reviewVery straightforward and simple to book. I did it in the taxi, on my way to the local storage.
Reply from citylocker.paris
Hello Rodrigo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 May 2023
Verified reviewVery easy order, very transparent, codes were send really fast
Reply from citylocker.paris
Hello Lisa-Marie, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 May 2023
Verified reviewEasy to book, to find and to open/ lose the lockers. Highly recommended!
Reply from citylocker.paris
Hello Anja, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 May 2023
Verified reviewEverything went fine. Easy booking, no problem using the codes.
Reply from citylocker.paris
Hello, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 May 2023
Verified reviewVery good service
Reply from citylocker.paris
Hello Luana, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 May 2023
Verified reviewBuen servicio, pero en general, fue complicado entenderle a la página y poder realizar el pago
Reply from citylocker.paris
Hello Vanessa, Thanks for using our service and sorry it does not your expectations. We take good note of your comments that will hep us improving our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 5 locations in Paris. City-Locker's Team
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A. A.
31 May 2023
Verified reviewVery practical
Reply from citylocker.paris
Hello Aleksandar, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 May 2023
Verified reviewJust a really great service.
Reply from citylocker.paris
Hello Judith, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
31 May 2023
Verified reviewUse City Locker for the first time. A little confusing for the first time. Once in I was disappointed about the size of the locker. No mention was made of the size. We could only fit one big suitcase in one. Had to book another. Tried calling the number but was immediately disconnected. Please tell the people the size.
Reply from citylocker.paris
leo Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website with pictures en size in inch and cm, as well as the number of luggage it can feet but it is difficult for us to give an advise as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once agin thank you for using city locker and we will work on getting your 5 stars next time.
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A. A.
31 May 2023
Verified reviewSomewhat misleading. The GIF and website show 4 pieces of luggage. We had 3: 1 full size and 2 carry on. Took a look at the measurements. Didnt do the conversion. We had to get a second locker after we already booked the first. Couldn't add the second locker to the order. But if you order 2 to start, it's cheaper. 4 pieces of luggage lol yea right thats like mini carry ons. But you have to order one locker before you can see them. Travelling to paris is crazy with luggage so you're already exhausted, especiallyif you need a locker for some reason. We were going to Versailes in between 2 different airbnbs. Bait and switch.
Reply from citylocker.paris
Bonjour , merci d'avoir utilisé notre service, nous sommes désolés qu'il n'ait pas répondu à vos attentes. Il est possible de vérifier les mesures exactes sur notre site afin de les comparer avec vos bagages afin de vous assurer du nombre de casier dont vous avez besoin. Comme indiqué par le GIF et sur le site internet les casiers peuvent contenir 4 bagages cabines respectant la taille et le format international IATA de de 55 x 35 x 20 cm. Concernant les codes chaque client à une code différent pour chaque casier; un client ayant les codes du casiers 10 ne peut ouvrir le 15 en changeant uniquement les 2 derniers chiffres. En espérant voir répondu à vos questions et apporté les précisions nécessaires à vos questions Au plaisir de vous revoir dans l’une de nos consignes à bagage parisiennes.
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A. A.
31 May 2023
Verified reviewBig&clean lockers, clear instructions, good location. 5/5, absolutely worth this money
Reply from citylocker.paris
Hello Ewa, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
29 May 2023
Verified reviewWe were 7 persons stopping just a few hours in Paris on our way to CDG. 6 pcs of medium sized suitcaseses 1 soft bag and we needed 4 lockers at a total price of € 60. We all thought the price was extremely high but we had no other option. At the end it all worked out well, but the some of the codes to open the lockers I had to put in several times before they opened. All in all - good that this option was available, but too expensive and a bit tricky and time-consuming. There should be options that are cheaper for shorter periods of time.
Reply from citylocker.paris
Cathrine Thanks for using our service and sorry it does not your expectations. We take good note of your comments that will hep us improving our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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A. A.
29 May 2023
Verified reviewBooked during travel Form airport to Paris. Booking was easy and comfortable. Access was easy with sent SMS.
Reply from citylocker.paris
Hello Sascha, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
29 May 2023
Verified reviewWorks perfect! Making an Online reservation is very easy!
Reply from citylocker.paris
Hello Stephen, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
29 May 2023
Verified reviewVery good, great service. I would recommend.
Reply from citylocker.paris
Hello Liatos, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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A. A.
29 May 2023
Verified reviewAll was fine how described
Reply from citylocker.paris
Hello Ralf, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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