Customer reviews
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Horrible as I was kicked out and told I had no reservations
Review of , following an experience of by CAITLIN C. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback. We are truly sorry to hear that you had this bad experience and we are checking what happened with the Hotel.
Answer by Caitlin CFlagThe person in the front desk racially profiled denied service and called security to escort me out infront of other guest it was embarrassing and humiliating. She refused to give me her name until another guest gave it up to me her name was Maya
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I am very happy with the experience , thank you
Review of , following an experience of by GAVIN H. *
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It was a pleasant stay apart from workmen drilling in afternoon.. Would have be nice to been aware of
Review of , following an experience of by TIFFANY S. *
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It was nice room and worth for the money
Review of , following an experience of by ADAM R. *
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Best booking website
Review of , following an experience of by DUNCAN R. *
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My experience with Daybreakhotel.com was great. Gave me options and answered my questions. I was a bit confused with the reservation that was made was not a real reservation with the actual hotel.
Review of , following an experience of by JACK L. *
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Very good, great service. I would recommend.
Review of , following an experience of by STEVE C. *
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Arrived at hotel no booking for us and no room!! Apparently no day rooms are guaranteed even if you book its only if they have them available! So how can you offer this service if it's not available. Would not use again.
Review of , following an experience of by ISLA K. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear customer, thank you for your feedback. We are so sorry to hear that you had a disappointing experience and we are checking with the hotel to avoid similar situations in the future. If we were aware about the Hotel being fully booked for sure we had tried to inform you and sending to you different options.
Answer by Isla KFlagUnfortunately you would not have been aware as it was that morning they informed me so I would have had no time to move to another one. I have sent an email to you direct as I feel I should be getting a refund :(
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Easy to book the room, fair price. Would recommend and be happy to book through Daybreak hotels again.
Review of , following an experience of by LAUREN R. *
*Pseudonymized data at the request of the author
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Received reservation confirmation email but when we showed up to the hotel they told us there was nothing. I was able to go work from a library but they defeats the point of the reservation and took an hour out of my day driving there and back.
Review of , following an experience of by RYAN R. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback. We are checking with the Hotel if there have been any technical issues since we sent them the booking as usual. We are sorry that we were unable to offer you the experience you expected.
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East to navigate website with huge amounts of information on. Offers booking without leaving deposit or many personal details. Would highly recommend.
Review of , following an experience of by WAYNE C. *
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Very pleasant experience recently staying for part of the day at the Hyatt airport East - staff were very friendly and the room was quite nice. Ordered a taxi for us and had no difficulties during the stay.
Review of , following an experience of by JASMINE W. *
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They Didn’t even contact the hotel, had to call to find out they don’t even offer day rooms
Review of , following an experience of by JODIE W. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback. We sent them the confirmation like we always do, that's why we will check with them what happened. We are sorry for the inconvenience.
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Easy booking makes it so stress free and I would highly recommend the app
Review of , following an experience of by EMILY H. *
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An excellent site!
Review of , following an experience of by PATRICIA K. *
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No explanation to cash only prior to arrival, think that needs to be clear as I only had cash which messed up a lot of things!
Review of , following an experience of by SUZANNE R. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback, we will check with the Hotel.
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Easy to use
Review of , following an experience of by PAULA J. *
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Very good. Everything went smoothly. Good name and good concept :)
Review of , following an experience of by DAMIEN G. *
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Awful...this is not an legitimate site to make a reservation... definitely not recommended
Review of , following an experience of by ANDY A. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear customer, thank you for your feedback. We are so sorry to hear you had a disappointing experience. We would really appreciate if you can share with us more details about your stay in order to share it with the Hotel and avoid such similar situations in the future.
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It was smooth and nice
Review of , following an experience of by ISAAC A. *
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Perfect portal for Day stays
Review of , following an experience of by CAITLIN O. *
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Excellent and easy to book.
Review of , following an experience of by DANIEL E. *
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Very good service. Had no hassle from thee hotel on arrival. Did think beforehand if a room was booked for us but didnt need to worry they were expecting us
Review of , following an experience of by RILEY R. *
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The hotel was great and welcoming! We had a good time for a day stay! I would use daybreak again for sure.
Review of , following an experience of by LAYLA C. *
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It worked, very satisfied
Review of , following an experience of by BEN R. *
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We went to the holiday Inn London Sutton and it was great
Review of , following an experience of by HARLEY H. *
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good
Review of , following an experience of by GORDON R. *
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The hotel didn't have a room for me, didn't have the confirmation or anything
Review of , following an experience of by WILLIAM M. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback. We are sorry for the inconvenience, we are checking with the hotel what happened.
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I needed a hotel room for the day that allowed early check in. My flight didn't leave until 9pm. The room was clean and the just what I needed to rest before my flight. I will definitely choose to use them again in the future.
Review of , following an experience of by SARAH L. *
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Excellent
Review of , following an experience of by OLIVIA R. *
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Clean hotel bext to airport. This was perfect for a day stay ahead of our night flight. Would definitely use again.
Review of , following an experience of by MUHAMMAD M. *
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DayBreakhotel.com is Perfect.
Review of , following an experience of by IAN H. *
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Never had a day room before. The difference it makes to travelling overnight and getting rest in the morning is worth booking. After being up 30 hours and having 2 flights I was so looking forward to a few hours sleep. So glad we book this for when we landed and not trying to drive home straight.
Review of , following an experience of by SARAH J. *
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Fantastic
Review of , following an experience of by PAULA M. *
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It was good
Review of , following an experience of by TINA H. *
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I have been at this hotel many times before via Day Break. It is a wonderful location . The reason for the two star is the 45 minute wait to get successfully checked it. I do not understand why, but two staff and a manager could not figure the check in via Day Break. It took very , very long and no consideration was given to me for the experience . I tried to reach Day Break on the UK number , which is the only one provided , but it went to voicemail . I really will not book this hotel again via Day Break until I am assured that this problem has been rectified. It is unfortunate because it is a great hotel and Day Break offers a very competitive deal.
Review of , following an experience of by JUSTINE W. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback, we are verifying what happened with the Hotel. We remind you that it is also possible to contact our Customer Service via chat, whatsapp and email and we hope to have you again among our Customers.
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Day breakhotel must confirm with the hotel for the bookings, as I booked for a double bed but was provided with a twin bed in the hotel.
Review of , following an experience of by LILLY K. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback. We are sorry to hear that the room assigned was not the one booked, we will check with the hotel what happened.
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Great hotel. Cheaper than the other guys too!
Review of , following an experience of by GRACE C. *
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The hotel did not receive the booking when I checked and they insisted on charging me more!
Review of , following an experience of by ALEXA T. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback, we are checking what happened with the Hotel.
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Ease of use for the booking process.
Review of , following an experience of by JONATHAN Y. *
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Very good, easy to use
Review of , following an experience of by AMBER H. *
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Very easy to book, hotel was great, an important service for shift workers.
Review of , following an experience of by KARL S. *
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Fantastic visit. Great facilities for my short stay, very impressed.
Review of , following an experience of by CHRIS P. *
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Excellent, very easy very convenient we had a much well deserved break from the grind and the kids
Review of , following an experience of by CARLIE M. *
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Excellent
Review of , following an experience of by ASHLEY R. *
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Very good.
Review of , following an experience of by LILLY C. *
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Enjoyed staying at the hotel all day until I had a long flight in the evening. First class Hotel. Highly recommend
Review of , following an experience of by FRANCESCA S. *
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Fast and easy to use.
Review of , following an experience of by AMELIA S. *
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Perfect
Review of , following an experience of by LILY M. *
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Super large & comfortable room with access to leisure facilities. Polite, friendly helpful staff.
Review of , following an experience of by JACK R. *
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The rooms are clean and comfortable.
Review of , following an experience of by TINA M. *
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Day room before late flight. Everything good. Daybreak website info had hotel address slightly wrong confusing taxi driver over (NE instead of NW)
Review of , following an experience of by NATALIE S. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback, we will correct the information.
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When I went to check in the front desk person said there is no booking. However she said she can make a new booking at the same rate. Was wondering what happened to my online booking? Imagine if the day room wasn’t available it would leave me stranded. Look into this and reply with a refund.
Review of , following an experience of by KIMBERLY W. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback. The opinions of our customers are very important to help us improve our offer. We will verify with the Hotel the points you have indicated and we also remind you that you can also contact our Customer Care for any need. We hope you will come back to book your DayUse through our portal!
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Good
Review of , following an experience of by DAVID H. *
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Excellent service...good value for money...highly recommended!
Review of , following an experience of by LEANNE T. *
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Very easy to use to make the booking and arrived at hotel and checked in as normal. Everything went smoothly.
Review of , following an experience of by ANTHONY E. *
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All good
Review of , following an experience of by JACOB P. *
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Easy to use app
Review of , following an experience of by LUCY A. *
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Hotel couldn’t locate my reservation wasn’t able to stay had to find another hotel
Review of , following an experience of by MAX R. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback. We are verifying what happened with the Hotel.
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The hotel hadn’t received my reservation
Review of , following an experience of by ZACHARY W. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback. We are verifying what happened with the Hotel.
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Cheaper and more options than the other websites
Review of , following an experience of by PETER H. *
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Very convenient and hotel are good prices.
Review of , following an experience of by RUTH R. *
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My booking was not accepted by hotel
Review of , following an experience of by DANIELLE C. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback, we will check with the Hotel what happened.
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Excellent and easy
Review of , following an experience of by STEVE F. *
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The booking website and app is so simple and easy, hardly takes 2 minutes enter the details. Just fill in few details and confirm, and immediately confirmation email is sent.
Review of , following an experience of by STEFAN D. *
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The price was reasonable, and it was smooth to get the room.
Review of , following an experience of by AMANDA M. *
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Always easy and convenient to use
Review of , following an experience of by ISABELLA R. *
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I phone the hotel on the previous day for making sure about my reservation and the time that I will arrive. When I arrived there I was informed that we don't have a room. This situation was very uncomfortable.
Review of , following an experience of by SAMANTHA M. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback, we will check with the Hotel what happened. We remind you for the future that you can always contact our Customer Care for any need.
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Overall, an extremely smoothe process and a great option to have 🥰
Review of , following an experience of by JONATHAN M. *
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Good
Review of , following an experience of by LOLA Y. *
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amazing stay, great service
Review of , following an experience of by LILY T. *
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Very easy to use website and booking took no time at all. It’s just a shame the hotel we used didn’t except the 10% discount
Review of , following an experience of by NIKKI B. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback. We are happy to see that you found our web site easy and fast. While regarding the discount, some hotels have chosen to do not accept discount codes, unfortunately. We really hope to have the chance to have you as our customer again in the near future.
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Its very useful. Price was accurate no suprises
Review of , following an experience of by SOPHIE G. *
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a great option to have when there is an extended layover, a chance to sleep, shower, and feel a bit more alive before the next long-haul flight.
Review of , following an experience of by HARLEY C. *
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Hotel a bit tired but value for money
Review of , following an experience of by PAULINE P. *
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Simple and easy
Review of , following an experience of by TONY C. *
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Excellent service
Review of , following an experience of by CALLUM D. *
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The hotel was easy to book and the confirmation details were acciurate
Review of , following an experience of by LUCY K. *
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Booked a day room , got confirmation, when we got to hotel they were full Not happy
Review of , following an experience of by HOLLY H. *
*Pseudonymized data at the request of the author
Answer by daybreakhotels.comFlagDear Customer, thank you for your feedback. We are deeply sorry for the inconvenience. The Hotel has not communicated anything to us about it, otherwise we would have warned you in time. We remind you that it is always possible to contact our Customer Service and we hope you continue to use our website.
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Hfjuhftjh jhfdd
Review of , following an experience of by CHRISTIAN R. *
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Very efficient and a great service,highly recommended
Review of , following an experience of by AMBER C. *
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Below my expectations.
Review of , following an experience of by AMBER M. *
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Good
Review of , following an experience of by ERIN R. *
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Excellent service
Review of , following an experience of by CHARLOTTE T. *
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Great value for money 💰 would Rec amend you to any one ☝️
Review of , following an experience of by HARRISON P. *
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Everything was brilliant
Review of , following an experience of by SARAH R. *
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Thanks for canceling me this time. See you later.
Review of , following an experience of by JORDAN A. *
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Ok. Some Traffic noise. Take ear plugs….
Review of , following an experience of by MUHAMMAD S. *
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Easy to book, quick confirmation
Review of , following an experience of by RUTH T. *
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Super
Review of , following an experience of by EDWARD C. *
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Booked an "available" hotel to show up to zero availability.
Review of , following an experience of by MOLLY S. *
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Hotel doesn’t accept bookings using this website so when I arrived they said they had no rooms for me and couldn’t accept the booking
Review of , following an experience of by HARRY W. *
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I am very pleased with the service provided and helpfulness of the staff.
Review of , following an experience of by JOANNE C. *
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Great way to fill in the day when your flight is late at night and you get off a cruise ship early in the mort
Review of , following an experience of by FAYE G. *
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Can't communicate via phone, you don't get the room shown in the pictures and the hotel gives whatever room they want
Review of , following an experience of by ARCHIE A. *
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East and convenient.
Review of , following an experience of by WILL C. *
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hassle free
Review of , following an experience of by POPPY C. *
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An amazing experience! Super easy system to book, there’s no catch and the hotel was lovely! Definitely recommend booking through daybreak hotels.com
Review of , following an experience of by JOEL E. *
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Great experience !
Review of , following an experience of by KIRSTY S. *
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Perfect
Review of , following an experience of by KIRSTY W. *
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