Review Summary
Fracomina receives praise for its high-quality, stylish clothing and user-friendly website, making shopping enjoyable and efficient.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Review Summary
Fracomina receives praise for its high-quality, stylish clothing and user-friendly website, making shopping enjoyable and efficient.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Customer reviews
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Adorei, gosto muito da roupa da Fracomina, cai muito bem Recomendo
Review of , following an experience of by FERNANDA S.
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Tudo perfeito, facilidade de navegação, cumprimento dos prazos de entrega
Review of , following an experience of by CELIA B.
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Excelente acondicionamento dos artigos
Review of , following an experience of by SARA P.
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Very nice. Good fabric.
Review of , following an experience of by PAULA L.
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Excelente navigation on site and fast delivery.
Review of , following an experience of by RITA D.
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I bought an item that wasn't available. I would like to have had a correct information on the website about the item I bought.
Review of , following an experience of by INÊS M.
Answer by en.fracomina.comFlagDear customers, Thank you for taking the time to leave us a review, although we are sorry to hear that your experience was not fully satisfactory due to the unavailable item. We fully understand your frustration with not receiving the complete order and we sincerely apologize for the inconvenience this has caused. We would like to provide you with some additional information to clarify how this situation occurred and to reiterate our commitment to service. 1. Transparency and Stock Management We want to assure you that the accuracy of stock information on our website is our absolute priority. However, in rare instances, exceptional situations can occur that lead to the cancellation of a single item, even if it appeared to be available at the time of purchase: Warehouse Inventory Error: Despite our automated systems, small discrepancies between the physical and online inventory can occasionally occur. Post-Order Quality Control: Every item undergoes a rigorous final quality check before shipment. If a product shows a defect, it is immediately removed from the order to ensure you only receive merchandise in perfect condition. Simultaneous Orders: During high-traffic periods, it is possible for the last item in stock to be purchased almost simultaneously by multiple customers, leading to the cancellation of one of the orders during the processing phase. 2. Our Immediate Actions and Commitment to Service As soon as we verified the item's unavailability, we acted immediately and transparently to minimize the inconvenience: Quick Cancellation and Refund: The item was promptly canceled, and the corresponding amount was quickly refunded to you (and confirmed via email). Shipment of the Remaining Order: The order containing the other items was shipped as planned. Discount Code: We sent you a 10% discount code via email as a further sign of our apologies and as an incentive for your next purchase. We are always clear and transparent in our communications. The speed and attention with which we handled the unforeseen issue (immediate refund and discount) demonstrate our serious commitment to customer satisfaction. We sincerely hope that the professionalism shown in managing this unforeseen issue and the quality of the other items received may lead you to reconsider your overall rating of our service in the future, and we hope your review may improve. We remain at your complete disposal for any needs. Best regards, Fracomina Team
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Everything perfect...
Review of , following an experience of by LEA K.
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Excellent quality for good price
Review of , following an experience of by VESSELA N.
Answer by en.fracomina.comFlagHello, Thank you so much for your wonderful review! We're delighted to hear that you find our quality excellent and our prices satisfactory. Your feedback motivates us to continue providing the best for our customers. We appreciate your support! ❤️❤️
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The dress is great.
Review of , following an experience of by JANA V.
Answer by en.fracomina.comFlagHello, Thank you so much for your wonderful review! We're thrilled to hear that you love the dress. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Best regards. ❤️❤️
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perfect
Review of , following an experience of by RENATA K.
Answer by en.fracomina.comFlag❤️❤️
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Very professional from order to delivery.
Review of , following an experience of by DARIJA T.
Answer by en.fracomina.comFlagHello, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a professional experience from order to delivery. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Best regards. ❤️❤️
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purchase went perfect, delivery fast, product super, sizing super
Review of , following an experience of by NIVES F.
Answer by en.fracomina.comFlagHello, Thank you so much for your fantastic review! We're thrilled to hear that your purchase experience was seamless and that you're happy with the product and sizing. Your satisfaction is our priority, and we appreciate your feedback. Best regards! ❤️❤️
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J’ai commandé plusieurs vêtements chez Fracomina et je suis vraiment ravie de mon expérience. La qualité des vêtements est au rendez-vous : les tissus sont soignés, les finitions impeccables, et les modèles sont originaux et élégants. On sent un vrai souci du détail et du style dans chaque pièce. Je tiens également à souligner la rapidité de la livraison et du remboursement en cas de retour — tout est traité avec efficacité et professionnalisme. Les demandes sont prises en charge rapidement et le service client est à l’écoute. En résumé, Fracomina allie style, qualité et fiabilité, ce qui en fait une marque que je recommande sans hésiter.
Review of , following an experience of by NAMUR B.
Answer by en.fracomina.comFlagHello, Thank you so much for your wonderful review! We're thrilled to hear that you are delighted with the quality and style of our garments, as well as the efficiency of our service. Your kind words motivate us to continue delivering the best experience possible. We truly appreciate your recommendation and look forward to serving you again soon! Best regards. ❤️❤️
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Nice and stransperent site.
Review of , following an experience of by ANDREJA R.
Answer by en.fracomina.comFlagHello, Thank you for your wonderful feedback! We're delighted to hear that you find our site nice and transparent. Your support means a lot to us, and we look forward to providing you with more great experiences in the future. Best wishes! ❤️❤️
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❤❤❤❤❤❤
Review of , following an experience of by LAETITIA D.
Answer by en.fracomina.comFlag❤️❤️
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very carefully packed and delivered
Review of , following an experience of by VERONIQUE D.
Answer by en.fracomina.comFlagHello, Thank you so much for your positive feedback! We're delighted to hear that your order was carefully packed and delivered. Your satisfaction is our priority, and we truly appreciate you taking the time to share your experience. Warm regards. ❤️❤️
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Comfortable and feminine look
Review of , following an experience of by MARIJA M.
Answer by en.fracomina.comFlag❤️❤️
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A equipa, foi assertiva, e bastante colaborativa, ajudou me a obter a encomenda a tempo do casamento.
Review of , following an experience of by JOANA M.
Answer by en.fracomina.comFlag❤️❤️
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Great
Review of , following an experience of by MANDY V.
Answer by en.fracomina.comFlag❤️❤️
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Perfect
Review of , following an experience of by P G. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlag❤️❤️
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Excellent
Review of , following an experience of by DESPINA K.
Answer by en.fracomina.comFlag❤️❤️
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Entrega del paquete tarde
Review of , following an experience of by ALEJANDRA T.
Answer by en.fracomina.comFlag❤️❤️
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Spedizione e reso rapidi. Molto sodisfatta, purtroppo ho dovuto rendere i capi (bellissimi ma per me troppo grandi). Sicuramente ordinero ancora da Francomina. Consiglio.
Review of , following an experience of by MAJA G.
Answer by en.fracomina.comFlag❤️❤️
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Great
Review of , following an experience of by KRISTINA J.
Answer by en.fracomina.comFlag❤️❤️
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Excelent servis .
Review of , following an experience of by LENKA O.
Answer by en.fracomina.comFlag❤️❤️
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Todo llego rápido y como solicitado. Muy buena atención al cliente de las dudas en la compra. Lo recomiendo.
Review of , following an experience of by MARÍA DEL MAR C.
Answer by en.fracomina.comFlagHello! Thank you so much for your kind words and positive feedback. We are thrilled to hear that your order arrived promptly and that our customer service team was able to assist you. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best wishes! ❤️❤️
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Very satisfied
Review of , following an experience of by SAŠA E.
Answer by en.fracomina.comFlag❤️❤️
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schnelle Lieferung, gute Qualität, alles Bestens
Review of , following an experience of by MANUELA M.
Answer by en.fracomina.comFlag❤️❤️
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Exellent
Review of , following an experience of by DANIELA D.
Answer by en.fracomina.comFlag❤️❤️
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Very easy and fast
Review of , following an experience of by KATIA D.
Answer by en.fracomina.comFlag❤️❤️
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Fast shipment to Poland.
Review of , following an experience of by MICHALINA J.
Answer by en.fracomina.comFlagHello, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fast shipping to Poland. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon! ❤️❤️
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Beautifull bolero, fit is perfect
Review of , following an experience of by SANDRA N.
Answer by en.fracomina.comFlagHello! Thank you so much for your wonderful review. We're thrilled to hear that you love the bolero and that the fit is perfect for you. Your feedback means a lot to us, and we look forward to seeing you again soon! ❤️❤️
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Very easy and fast
Review of , following an experience of by KATIA D.
Answer by en.fracomina.comFlagHello, Thank you so much for your positive feedback! We're thrilled to hear that you found the experience easy and fast. Your satisfaction is very important to us, and we look forward to serving you again soon. Best wishes! ❤️❤️
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good quality
Review of , following an experience of by SHANA W.
Answer by en.fracomina.comFlagHello! Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you are satisfied with the quality of our products. Your support means a lot to us, and we look forward to serving you again soon! Regards Fracomina Team ❤️❤️
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Like the style
Review of , following an experience of by TEJA B.
Answer by en.fracomina.comFlag❤️❤️
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Very good
Review of , following an experience of by VESNA F.
Answer by en.fracomina.comFlag❤️❤️
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I had a great experience shopping on this website. It's easy to navigate, the products are high quality, and the shipping was very fast. Everything arrived in perfect condition. I’ll definitely order again!p
Review of , following an experience of by KRISZTINA N.
Answer by en.fracomina.comFlagHello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience shopping with us and that our products met your expectations. We look forward to serving you again soon! Best regards. Fracomina Team ❤️❤️
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They shipped the wrong item and it was very complicated to get the right product
Review of , following an experience of by WEN V.
Answer by en.fracomina.comFlagDear customer, thank you for your review. We apologize for the inconvenience caused by a courier issue. We are doing everything possible to deliver the correct item; our customer service team is working closely with you. We immediately sent you the correct item and also noted that you returned the correct item. We will issue a refund as soon as the item arrives back at our warehouse. Hope your review improves, as we have resolved the issue as quickly as possible. We look forward to seeing you again at our store. We remain at your disposal. Team Fracomina ❤️❤️
Answer by Wen V.FlagCorrect. But I asked on the day to ship me the correct item which you didn’t want to do while it was not my mistake. There were teo different addresses and stickers on the box so it was not the mistake of the courier. There was not enough time to wear something new at the party I had. I had to email a lot back and forth and didn’t feel taken seriously and I got really frustrated. It turned out the newly shipped item was unfortunate too small so I had to send this back
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A clear and easy-to-navigate webshop, fast shipping, and excellent quality
Review of , following an experience of by KRISZTINA N.
Answer by en.fracomina.comFlagHello, Thank you so much for your wonderful feedback! We're delighted to hear that you find our webshop easy to navigate and appreciate our fast shipping and quality products. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards. Fracomina team ❤️❤️
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I warmly recommend to purchase Fracomina clothing, the quality is just perf3ect
Review of , following an experience of by NADINE B.
Answer by en.fracomina.comFlagHello, Thank you so much for your wonderful review! We’re thrilled to hear that you find the quality of Fracomina clothing to be perfect. Your support means a lot to us, and we look forward to bringing you more exceptional pieces in the future. Best wishes! Fracomina team ❤️❤️
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Fracomina, a brand that has so many beautiful clothes and the employees who work for Fracomina are the ones you can trust...Complaint, Serbia does not exist in the list of countries for delivery. So we are deprived of many orders, unfortunately, even though we are in Europe, it is as if we are on another planet...It seems to be a political decision... which is disappointing. Fashion should have no boundaries...
Review of , following an experience of by ALEKSANDRA A.
Answer by en.fracomina.comFlagHello, Thank you for your wonderful feedback and for highlighting our beautiful collections! We truly appreciate your understanding regarding the delivery limitations to Serbia. We recognise how disappointing this can be, and we are continually exploring ways to enhance our services. Your insights are invaluable to us, and we hope to serve you in the future. Best regards. Fracomina Team ❤️❤️
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Itˋs all perfekt
Review of , following an experience of by RENATE S.
Answer by en.fracomina.comFlag❤️❤️
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Francomina site is very user-friendly and easy to navigate. Customer service is responding extremely fast and super friendly. I am very satisfied and continue shopping on Francimina site.
Review of , following an experience of by TIHANA Č.
Answer by en.fracomina.comFlagHello, Thank you so much for your wonderful feedback! We are thrilled to hear that you find our site user-friendly and that our customer service team has exceeded your expectations. Your satisfaction is our priority, and we look forward to welcoming you back to shop with us again soon. Best regards. fracomina.com ❤️❤️
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I haven't received the clothes yet. It's taking a long time to arribe. I need an explanation. Thank you
Review of , following an experience of by HELENA M.
Answer by en.fracomina.comFlagDear customer, Thank you for contacting us and sharing your concerns. We understand how frustrating it can be to wait for your order and sincerely appreciate your patience. We assure you that we are reviewing the matter with DHL to resolve the delays. We shipped your order correctly within the timeframes indicated on the website. DHL is late with the delivery and we are investigating to understand the reasons. Please continue to track your shipment using the tracking information you received via email. We hope that once you receive your order, your feedback will improve. Please don't hesitate to contact us if you need further assistance. Best regards, Fracomina Team
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Muy bien
Review of , following an experience of by MARIA CARMEN A.
Answer by en.fracomina.comFlag❤️❤️
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The texture and craftsmanship of the dress are excellent. It is high-quality, elegant, and every detail has been thoughtfully considered. The buttons are well hidden, and the zipper is discreetly concealed. The only downside was that the neckline opened a bit too much. A hidden button there would have been helpful — but apart from that, we are completely satisfied.
Review of , following an experience of by GIZEM V.
Answer by en.fracomina.comFlagHello, Thank you for sharing your feedback with us! We're thrilled to hear that you appreciated the texture, craftsmanship, and thoughtful details of the dress. Your suggestion regarding the neckline is valuable to us, and we understand how important it is to feel comfortable and confident in your attire. We sincerely appreciate your insights and are glad to know you are satisfied overall. Warm regards, The Fracomina Team ❤️❤️
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Perfect!
Review of , following an experience of by N Š. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlag❤️❤️
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Perfect
Review of , following an experience of by JOANA P.
Answer by en.fracomina.comFlag❤️❤️
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Perfect
Review of , following an experience of by AURELIE F.
Answer by en.fracomina.comFlag❤️❤️
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Très beau produit .. très beau design … une belle élégance
Review of , following an experience of by GHISLAINE P.
Answer by en.fracomina.comFlagHello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you appreciate our product’s beautiful design and elegance. Your satisfaction motivates us to continue delivering high-quality items. We look forward to bringing more elegance into your wardrobe! Warm regards, The Fracomina Team ❤️❤️
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Very very pretty - fast shipping
Review of , following an experience of by ELAINE K.
Answer by en.fracomina.comFlag❤️❤️
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Ordered an item and one week after the order was cancelled....
Review of , following an experience of by SUSANA R.
Answer by en.fracomina.comFlagHello, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the cancellation of your order, as we understand how frustrating this can be. Your experience is important to us, and we are continuously working to improve our services. We appreciate your patience and understanding. Best regards, Fracomina Team
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Nice clothes, fast delivery, easy return. Recommand!
Review of , following an experience of by VERICA T.
Answer by en.fracomina.comFlag❤️❤️
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Exelent
Review of , following an experience of by FRANK V.
Answer by en.fracomina.comFlagHello! Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you are satisfied with our brand. Your feedback is invaluable to us, and we are committed to maintaining our high standards. If there's anything we can do to further enhance your experience, please let us know. Warm regards, The Fracomina Team ❤️❤️
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Amazing service, very satisfied.
Review of , following an experience of by DARIA E.
Answer by en.fracomina.comFlagHello! Thank you so much for your kind words about our service. We’re thrilled to hear that you are very satisfied! Your feedback inspires us to continue delivering an exceptional experience to all our customers. We appreciate your support and look forward to serving you again. Best regards, The Fracomina Team ❤️❤️
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Alles super schnell geliefert und es passt perfekt. Ich trage seit Jahren fracomina. Bin immer wieder begeistert von der Mode.
Review of , following an experience of by SABINE H.
Answer by en.fracomina.comFlagHello! Thank you so much for your wonderful feedback! We're thrilled to hear that your order arrived quickly and that the fit was perfect for you. It’s fantastic to know you've been enjoying Fracomina fashion for years. We look forward to continuing to inspire you with our collections! Best regards, The Fracomina Team ❤️❤️
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Good
Review of , following an experience of by ALENA S.
Answer by en.fracomina.comFlagHello, Thank you so much for your positive review! We’re thrilled to hear that you had a good experience with us. Your support means a lot to our team, and we strive to continue providing quality service. If there’s anything more you’d like to share, we’re always here to listen. Warm regards, The Fracomina Team ❤️❤️
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Very nice
Review of , following an experience of by SOLCAN A.
Answer by en.fracomina.comFlagHello, Thank you so much for your lovely feedback! We are thrilled to hear that you enjoyed your experience with our brand. Your support means a lot to us, and we look forward to continuing to provide you with beautiful products. Warm regards, The Fracomina Team ❤️❤️
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I strongly recommend!
Review of , following an experience of by MARINA P.
Answer by en.fracomina.comFlagHello! Thank you so much for your wonderful recommendation! We are thrilled to hear that you had a positive experience with us. Your support truly motivates our team to continue delivering quality service and products. If there's anything else we can do to enhance your experience, please know that we are always here for you. Warm regards, The Fracomina Team ❤️❤️
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Jednostavna kupnja, narudžba u skladu sa svim opisima, profesionalna dostava, preporučam.
Review of , following an experience of by ADELA F.
Answer by en.fracomina.comFlag❤️❤️
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Excellent , everything is great like always. Jasenka
Review of , following an experience of by J B. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlagHello Jasenka, Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently enjoy our products and services. Your satisfaction means the world to us, and we look forward to serving you again soon! Warm regards, The Fracomina Team ❤️❤️
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Very easy to find the article you’re looking for.
Review of , following an experience of by SILVIA L.
Answer by en.fracomina.comFlagHello! Thank you so much for your positive feedback. We’re thrilled to hear that you found it easy to locate the article you were looking for. Your satisfaction is our priority, and we appreciate your support. If you have any other thoughts or suggestions, we’d love to hear them. Best regards. ❤️❤️
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It's bad because you can't see the item in other colors. The downside is that the shipping is also very expensive.
Review of , following an experience of by MONIKA Z.
Answer by en.fracomina.comFlagHello and thank you for sharing your thoughts with us. We apologize by the limited color visibility. Your feedback is invaluable as we strive to enhance our customers' experience. We're committed to exploring ways to improve these aspects, and we appreciate your understanding. Warm regards, The Fracomina Team ❤️❤️
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Beautiful
Review of , following an experience of by DANIJELA B.
Answer by en.fracomina.comFlagHello! Thank you so much for your wonderful review! We're thrilled to hear that you find our products beautiful. Your support means the world to us, and we’re committed to providing the best experience possible. If you have any further feedback or thoughts, we’re always here to listen. Warm regards, The Fracomina Team ❤️❤️
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Great quality!
Review of , following an experience of by ANA H.
Answer by en.fracomina.comFlagHello! Thank you so much for your wonderful review and for highlighting our commitment to quality. We are thrilled to hear that you are satisfied with your experience. Your support motivates us to continue delivering exceptional products. If you have any further feedback or suggestions, we would love to hear from you. Best wishes! ❤️❤️
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Long time in tranzit.
Review of , following an experience of by L S. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlagHello! Thank you for your feedback. We're thrilled to hear you rated us 5/5, even with your experience regarding transit time. We understand that waiting can be frustrating, and we appreciate your patience. Your insights help us improve, and we strive to provide the best service possible. Thanks again for your support! Warm regards, The Fracomina Team ❤️❤️
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Perfect
Review of , following an experience of by LAETITIA D.
Answer by en.fracomina.comFlag❤️❤️
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Gostei de tudo, desde a experiência pelo site até receber os produtos em casa. Muito obrigada.
Review of , following an experience of by MAGALI R.
Answer by en.fracomina.comFlagHello, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the experience on our site and that your products arrived safely at home. Your support means a lot to us, and we look forward to continuing to provide you with great service and products in the future. Best wishes, The Fracomina Team ❤️❤️
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Super service. Very kindly support. Quick delivery en love my jesns
Review of , following an experience of by SANDRA H.
Answer by en.fracomina.comFlagHello! Thank you so much for your wonderful review. We’re thrilled to hear that you loved your jeans and received quick delivery along with kind support. Your feedback truly motivates us to keep providing exceptional service. We look forward to serving you again in the future. Best regards, Fracomina team. ❤️❤️
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Great!
Review of , following an experience of by RITA C.
Answer by en.fracomina.comFlag❤️❤️
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Ordered tank top in 3 colours - was informed black unavailable but it is still offered for sale on your site 3 weeks after I placed my order. The order came in 2 parts but with a big time gap. The second part arrived a week after the first and too late for the event I bought the items for. Tried to contact Fracomina but chat was down for several days. Am long term Fracomina customer - but this time am disappointed. Disorganised and not user friendly 🙃
Review of , following an experience of by C R. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlagHello, Thank you for sharing your experience with us. We're sorry to hear about the issues you faced with your recent order and the availability of the black tank top. We understand how disappointing it can be when items arrive late, especially for a special event. Your feedback regarding our communication channels is valuable, and we're continuously working to enhance our services. We appreciate your loyalty as a long-term customer and hope to provide you with a better experience in the future. Best regards, Fracomina Team ❤️❤️
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Все супер, тільки довга пересилка
Review of , following an experience of by OLGA Z.
Answer by en.fracomina.comFlag❤️❤️
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J’adore cette marque italienne
Review of , following an experience of by M T. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlagHello, Thank you for your lovely review! We're thrilled to hear that you adore our Italian brand. Your support means so much to us. If there's ever anything more we can do to enhance your experience, please know we're here for you. Warm regards, The Fracomina Team ❤️❤️
Answer by M TFlagMerci beaucoup. Au plaisir. Marie
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O site está bem estruturado e fácil de encontrar os artigos, rapidez na entrega, óptima qualidade.
Review of , following an experience of by P R. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlagHello! Thank you so much for your wonderful feedback. We're thrilled to hear that you found our site easy to navigate and that you received your order quickly and in great quality. Your satisfaction is our top priority, and we appreciate your kind words. Best regards, The Fracomina Team ❤️❤️
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very special jeans
Review of , following an experience of by KATJA P.
Answer by en.fracomina.comFlag❤️❤️
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Top Style
Review of , following an experience of by CEROV P.
Answer by en.fracomina.comFlag❤️❤️
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Top made of cotton, not jersey, very difficult to exchange because shipping has to be paid and you are asked for photos by email, plus the order time is very long
Review of , following an experience of by CARLA C.
Answer by en.fracomina.comFlagHello, Thank you for sharing your feedback with us. We're sorry to hear that you had difficulty with the exchange process and that the order time did not meet your expectations. Your insights are valuable to us, and we are committed to enhancing the overall experience for our customers. Wishing you all the best, The Fracomina Team ❤️❤️
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Very fashionable
Review of , following an experience of by SASA V.
Answer by en.fracomina.comFlag❤️❤️
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Perfect!
Review of , following an experience of by KATARZYNA W.
Answer by en.fracomina.comFlag❤️❤️
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Excellent service...fast delivery
Review of , following an experience of by NATHALIE W.
Answer by en.fracomina.comFlagHello! Thank you so much for taking the time to share your positive experience with us. We’re thrilled to hear that you found our service excellent and appreciated the fast delivery! Your feedback means a lot to us and inspires our team to continue working hard to exceed your expectations. Warm regards, The Fracomina Team ❤️❤️
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I was satisfied only delivery costs were too high . No other options available
Review of , following an experience of by JOHAN V.
Answer by en.fracomina.comFlagHello, Thank you for sharing your feedback! We're thrilled to hear that you were satisfied with your order. We understand that delivery costs can be a concern, and we appreciate your input as we continually strive to improve our services. Your insights are valuable to us, and we hope to enhance your shopping experience in the future. Warm regards, The Fracomina Team ❤️❤️
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All things were running well. From Order to Delivery. Many thanks to your team! Silvia
Review of , following an experience of by SILVIA P.
Answer by en.fracomina.comFlagHello Silvia, Thank you so much for your kind words! We’re thrilled to hear that your experience from order to delivery went smoothly. Your appreciation means a lot to our team, and it motivates us to continue providing excellent service. We look forward to serving you again in the future! Warm regards, The Fracomina Team ❤️❤️
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The chemisier dress came with stains twice one on the bottom and second dress on top close to bottons. Besides de por finished on the hems and bottons cases. The golf green wool was see through and bending.
Review of , following an experience of by GRAÇA C.
Answer by en.fracomina.comFlagDear customer, Thank you for choosing us we are sorry for your experience, we have refund total order as return required We hope that your review will improve in the future and certify the possibility of using a customer care service that is attentive to resolving any problems of online Fracomina orders Do not hesitate to contact us by our Live Chat on fracomina.com
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Too big packing box, problem with delivery in parcel lockers.
Review of , following an experience of by L S. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlagHello! Thank you for taking the time to share your thoughts with us. We're glad to hear you enjoyed your purchase, but we truly apologize for any inconvenience caused by the oversized packing box and the delivery issues with parcel lockers. Your feedback is invaluable as we continuously strive to improve our services. We appreciate your understanding and support! Best wishes, The Fracomina Team. ❤️❤️
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Perfect
Review of , following an experience of by NICOLE D.
Answer by en.fracomina.comFlag❤️❤️
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Best
Review of , following an experience of by PETRA G.
Answer by en.fracomina.comFlag❤️❤️
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A beatifyl sweater I love it.
Review of , following an experience of by BIANCA V.
Answer by en.fracomina.comFlag❤️❤️
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Very easy to shop on and plenty of lovely choices
Review of , following an experience of by G C. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlag❤️❤️
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good
Review of , following an experience of by E L. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlag❤️❤️
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Its all perfekt
Review of , following an experience of by RENATE S.
Answer by en.fracomina.comFlag❤️❤️
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Magnifique
Review of , following an experience of by ANNA M.
Answer by en.fracomina.comFlag❤️❤️
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The coat I ordered in the web site arrived dirty and the buttons unsawed. I had to return it the same day. Bad experienxe. Sorry
Review of , following an experience of by LAURA F.
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The site is easy to understand and navigate, it is intuitive. Delivery is fast and safe. The shipping fee alone is very expensive, considering other brands, where purchases from €50.00 are free.
Review of , following an experience of by L M. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlag❤️❤️
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Fracomina, the best brand ever... High quality clothes with interesting designs and details. Very comfortable and beautiful clothes. Staff very friendly and professional...
Review of , following an experience of by ALEKSANDRA A.
Answer by en.fracomina.comFlag❤️❤️
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Entrega rápida, qualidade excelente como sempre.
Review of , following an experience of by HELENA B.
Answer by en.fracomina.comFlag❤️❤️
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Very bad return conditions
Review of , following an experience of by J H. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlagDear customer, thank you for your order We’re truly sorry to hear your concerns about our return policy. As a valued customer who has shopped with us multiple times this year, we would never want you to feel dissatisfied. Please know that all return costs are clearly stated on our information pages, quick chat responses, and even on the product pages to ensure full transparency. Additionally, you always have the option to return the items at your own expense, in which case no return fees will be deducted. We hope that your review will improve in the future and certify the possibility of using a customer care service that is attentive to resolving any problems of online Fracomina orders Do not hesitate to contact us by our Live Chat on fracomina.com Best regards.
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Esperienza positiva. Ho conosciuto la marca 2 anni fa e ho fatto alcuni acquisti online. Lucia (assistente cliente) molto disponibile e professionale. Consiglio il sito!
Review of , following an experience of by TANIA V.
Answer by en.fracomina.comFlag❤️❤️
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Terrible :( I ordered a dress which was never shipped. I asked you 8 days after ordering the dress what was going on and you replied to tell me the dress was lost and you cancelled my order. Really poor customer service.
Review of , following an experience of by N F. *
*Pseudonymized data at the request of the author
Answer by en.fracomina.comFlagDear customer, thank you choose us. We sincerely apologize for the inconvenience caused by the unavailability of your order. In very rare cases, an item may appear in stock but turn out to be unavailable due to an inventory discrepancy. As you can see, in 31/01/2025 we total refuned your order We completely understand your frustration, and we truly regret not being able to fulfill your order as expected. Your satisfaction is very important to us, and we hope to have the opportunity to serve you better in the future. We appreciate your patience and understanding, and we hope you will consider shopping with us again. As a token of our apology, we have sent you a discount via email for your next purchase. We hope that your review will improve in the future and certify the possibility of using a customer care service that is attentive to resolving any problems of online Fracomina orders Do not hesitate to contact us by our Live Chat on fracomina.com Best regards,
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Five Stars!!!!!!
Review of , following an experience of by GRAÇA C.
Answer by en.fracomina.comFlag❤️❤️
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I am very satisfied with Fracomina. The order arrived on time, and the clothes were carefully packed. I'm ordering again!
Review of , following an experience of by MARIJANA G.
Answer by en.fracomina.comFlag❤️❤️
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