Customer reviews for entrancemattingsystems.co.uk

5 / 5

Calculated from 1 reviews obtained over the last 12 months

29 reviews since 26/12/2018

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Information entrancemattingsystems.co.uk

  • Company

    TAPISDENTREE.FR

  • Description

    Entrance matting systems, the specialist in high quality doormats, offers a selection of models for all purposes. Professionals and private individuals benefit from a large range of solutions in order to help them to find the doormat that corresponds perfectly to their project. Dimensions, materials and colours available in more than 2,000 references.

  • Address

    98 Route Nationale 20 45520 CERCOTTES

  • Website

    https://www.entrancemattingsystems.co.uk

  • Category

    Other

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Customer reviews

  • 5 / 5
    Edit Flag

    Wow ! What a mat ! Thank you.

    Review of , following an experience of by JOHN R.

  • 1 / 5
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    Did not arrive. Paid UK vat and delivery but got some garbled message from DHL France. Avoid

    Review of , following an experience of by KAREN S. *

    *Pseudonymized data at the request of the author

    Answer by entrancemattingsystems.co.uk
    Flag

    Good afternoon, it is correct we produce in France as we are a french company. It is somtimes a little bit long because we have to produce each mat. Thanks for your comprenhension. Best regards, Sandra FELIPE Customer service contact@entrancemattingsystems.co.uk Tel: 020 3318 5930

  • 5 / 5
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    Excellent product and quality.

    Review of , following an experience of by RACHEL M. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    The company lack communication and when I contacted them, first they couldn't find my order, then they had not made my item after over a month and they blamed staffing even tho I phoned them on my expected delivery date.

    Review of , following an experience of by ZACHARY W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very easy order process

    Review of , following an experience of by AVA R. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    mat is great but took over a month to arrive

    Review of , following an experience of by FRANCESCA W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very Good and professional Service

    Review of , following an experience of by JACKSON W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    good

    Review of , following an experience of by HELEN G. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    Placed order at beginnning of November, item didn't arrive until today 2/12/19. Many attempts to get through to customer service via phone and email - unable to get a response until late last week. My item was not delivered when due, due to my correct postal address not being on the system and the delivery date was delayed. Emails sent to me in French, not english. Had I realised the order would take so long to arrive and that the item was coming from France I would not have placed the order with this company.

    Review of , following an experience of by THERESA E. *

    *Pseudonymized data at the request of the author

    Answer by entrancemattingsystems.co.uk
    Flag

    Hi, you failed to say that you gave a wrong delivery address when you ordered online Best regards. Sandra FELIPE Tél : 020 3318 5930 Mail : contact@entrancemattingsystems.co.uk Opening hours : 9 am to 12.30 pm - 2 pm to 5.30 pm >> http://www.entrancemattingsystems.co.uk https://www.facebook.com/entrancemattingsystems

    Answer by Theresa E
    Flag

    I provided my correct postal address and do not appreciate your brand of customer service. At no point when I was querying my delivery did you tell me you didn’t have the correct postal address,

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  • 2 / 5
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    Took to long for delivery , Credit card payment was taken by a French company so we where overcharged £18.10 in exchange rate and fees.

    Review of , following an experience of by VICKY R. *

    *Pseudonymized data at the request of the author

    Answer by entrancemattingsystems.co.uk
    Flag

    Good afternoon, time production is 10 worling days + 3 days for transport. Then it is correct, we are a french company. It is written on the website. ----------------------------------------------------------------------------------- Best regards. Sandra FELIPE Tél : 020 3318 5930 Mail : contact@entrancemattingsystems.co.uk Opening hours : 9 am to 12.30 pm - 2 pm to 5.30 pm >> http://www.entrancemattingsystems.co.uk https://www.facebook.com/entrancemattingsystems

  • 3 / 5
    Edit Flag

    Shouldn't have to register, should have a guest checkout.

    Review of , following an experience of by STEVE W. *

    *Pseudonymized data at the request of the author

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