Customer reviews
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excellent
Review of , following an experience of by MARY R. *
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I paid the shipping costs for my three last orders for order >25€ (so normally with free shipping cost). After six emails of complaint, only two of the three fees are refunded.
Review of , following an experience of by ABIGAIL D. *
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Answer by eurofinsgenomics.euFlagDear Maxime, Thank you for your feedback regarding the shipping costs. We are thoroughly investigating your issue to come back to you soon. Your Eurofins Genomics Support Team
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Easy to order, no problem to report.
Review of , following an experience of by MARK P. *
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Sequencing always prompt. Any problems with order quickly dealt with, great service.
Review of , following an experience of by OLIVIA B. *
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Good Company, liked the old order surface better, but Overall good!
Review of , following an experience of by VICKY C. *
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Order system is very easy and efficency
Review of , following an experience of by KIRSTY J. *
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The best company in Europa.
Review of , following an experience of by LAURA H. *
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Fast delivery and great customer service.
Review of , following an experience of by EVELYN H. *
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Very good, customer oriented service
Review of , following an experience of by YVONNE R. *
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Very quick service, often get results the following day Have had a couple samples that took longer
Review of , following an experience of by JACOB E. *
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very GOOD service;
Review of , following an experience of by NATASHA B. *
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Fast, competent, and friendly.
Review of , following an experience of by DENNIS C. *
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very bad experience regarding orders and website. Major problems regarding DNA sequencing (invoicing, personal account parameters,...)
Review of , following an experience of by ROSS C. *
*Pseudonymized data at the request of the author
Answer by eurofinsgenomics.euFlagDear Pierre, Thank you for this honest feedback, we really appreciate your hints in order to improve our services and products. Would you mind if we contact you by e-Mail directy to sort these issues with you directly? Kind regards, Your Eurofins Genomics Team
Answer by Ross CFlagThese problems are resolved to date (cf. Mrs Sandrine Foucher, the sales representative, in charge of our institute). best, PC
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The website is cumbersome and unintuitive to use, but does its job.
Review of , following an experience of by ROSS P. *
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I ordered on Friday before noon and submitted my samples at the same time. I only received confirmation mail on Monday. Still waiting to see the sequencing results.
Review of , following an experience of by ADAM L. *
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Answer by eurofinsgenomics.euFlagDear Prasad, Thank you for your feedback, we will look into this issue and get back to you soon.
Answer by Adam LFlagThere are no more issues. I got my sequencing results a day later than expected. All good.
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Excellent service. We are very happy with it
Review of , following an experience of by JAMES H. *
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Website's slightly confusing, could improve.
Review of , following an experience of by CONNOR C. *
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Great service and support !!
Review of , following an experience of by NATASHA S. *
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Reliable oligos. Not so fast delivery.
Review of , following an experience of by NATHAN K. *
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Great service. Strongly recomended.
Review of , following an experience of by RAY W. *
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Very good, very fast. I would recommend.
Review of , following an experience of by JULIE C. *
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All fine, but the company should really find a way to clone genes into bacterial expression vectors directly, without additional fee compared with the standard cloning vectors.
Review of , following an experience of by LUKE C. *
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easy to use and fast delivery
Review of , following an experience of by FRANCESCA S. *
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The site can be a little difficult to navigate at first.
Review of , following an experience of by YASMINE W. *
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Good service, fast response time in case of issues.
Review of , following an experience of by COLIN W. *
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excellent
Review of , following an experience of by ALEX H. *
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first-rate
Review of , following an experience of by HELEN H. *
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We have been very satisfied for more than 6 years, usually great service
Review of , following an experience of by ALICE J. *
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all work weel
Review of , following an experience of by ARCHIE T. *
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Very well organized. Fast order processing.
Review of , following an experience of by GEORGE G. *
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good
Review of , following an experience of by POPPY T. *
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effcient
Review of , following an experience of by ADELE C. *
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Good
Review of , following an experience of by YVETTE S. *
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Very easy to find product and order it
Review of , following an experience of by KARLIE L. *
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Fast and reliable sequencing services, eurofins have never let me down.
Review of , following an experience of by ANDREW H. *
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Always very prompt delivery, communicative in case of delays, reliable results!
Review of , following an experience of by ROSS R. *
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Datenfiles wurden nicht angehängt schnelle Hilfe am Telefon, sie zu finden
Review of , following an experience of by MARK M. *
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Easy to use website and fast return of results.
Review of , following an experience of by NATASHA B. *
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Easy to use service.
Review of , following an experience of by PAUL M. *
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Pretty Good
Review of , following an experience of by DUNCAN W. *
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We have only good experience with Eurofins
Review of , following an experience of by HENRY J. *
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Fast delivery
Review of , following an experience of by MASON H. *
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good service
Review of , following an experience of by ELLIOT C. *
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Sehr gut.
Review of , following an experience of by OSCAR Y. *
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perfect, as always
Review of , following an experience of by NIKKI T. *
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shorter reads than competitor; more misreads than competitor
Review of , following an experience of by SAMUEL F. *
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quickly and efficiently
Review of , following an experience of by OWEN W. *
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Recently delivery of order was very slow
Review of , following an experience of by KELLY D. *
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This sequencing was good and quick; I wish all the sequencing on eurofins was like that, but it has become hit or miss lately
Review of , following an experience of by HOLLY C. *
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Very good, quick service. I would highly recommend.
Review of , following an experience of by JASMINE H. *
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slightly complicated to get to the right ordering page (with all the buttons to click on) but the product was good and the shipping was fast
Review of , following an experience of by GAVIN B. *
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Good value for money! great support team and prices (=services) you don't get elsewhere.
Review of , following an experience of by CLAIRE J. *
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very good
Review of , following an experience of by DAN K. *
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easy to order fast delivery
Review of , following an experience of by GAVIN B. *
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very good, very fast
Review of , following an experience of by ADRIAN W. *
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Very fast. Excellent quality and quantity.
Review of , following an experience of by ROSIE H. *
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I never had problems with your products.
Review of , following an experience of by TRACY D. *
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Prompt and improved service.
Review of , following an experience of by EDWARD D. *
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Good
Review of , following an experience of by ROXANNE Y. *
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perfect
Review of , following an experience of by LAYLA S. *
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excellent
Review of , following an experience of by JENNIFER W. *
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Efficient fast service
Review of , following an experience of by SEAN C. *
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simple, effective
Review of , following an experience of by ELEANOR M. *
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I only use their tube seq service but it has been excellent.
Review of , following an experience of by TYLER R. *
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Very goid
Review of , following an experience of by THOMAS K. *
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once you are used to their not very friendly web site, ordering is easy and delivery fast.
Review of , following an experience of by NATASHA G. *
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Easy to order and self-explanatory
Review of , following an experience of by ALICE L. *
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Quick service!
Review of , following an experience of by GREG W. *
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Perfect service. In most cases the sythesis and delivery is within the shortest possible time. Certainly to recommend.
Review of , following an experience of by EDWARD S. *
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Good
Review of , following an experience of by REBECCA R. *
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Very good, great service. I would recommend.
Review of , following an experience of by BETHANY B. *
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I have had problems with the product
Review of , following an experience of by LIZZIE R. *
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Excellent
Review of , following an experience of by TEAGAN J. *
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Great
Review of , following an experience of by DUNCAN T. *
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I am happy with the sequencing. I also wish Eurofins would run more winning competitions, I won a Nikon digital camera from Eurofin some years ago and that has been tremendously useful for my everyday research work
Review of , following an experience of by AIDEN P. *
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Excellent!
Review of , following an experience of by KELLY M. *
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It was perfect service
Review of , following an experience of by LIAM H. *
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Quick, cheap and effective. What else?
Review of , following an experience of by ISAAC J. *
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Everything perfect!
Review of , following an experience of by VICKY S. *
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Best service.
Review of , following an experience of by AMELIA R. *
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Supportive, fast, professional
Review of , following an experience of by FRANK R. *
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good
Review of , following an experience of by JACKSON S. *
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Very user freindly ordering experience.
Review of , following an experience of by EMMA L. *
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Very punctual!
Review of , following an experience of by KYLE L. *
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Excellent service
Review of , following an experience of by KEVIN C. *
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it's been a week since I placed my sequencing order and I have no results
Review of , following an experience of by YVONNE R. *
*Pseudonymized data at the request of the author
Answer by eurofinsgenomics.euFlagThank you for your message Eric. We apologize for the inconvenience and work already on the solution. Therefore, our support will get in touch with you soon.
Reviews displayed in chronological order