No rating available from the last 12 months

The rating is calculated based on reviews from the last 12 months. This brand currently has no reviews in this period.

Reviews for eurofinsgenomics.eu

Total: 1 194 reviews since 25/11/2015

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Based on reviews from the last 12 months

  • 66%
  • 17%
  • 8%
  • 5%
  • 4%

icon sparkle Review Summary

Eurofins provides a smooth and efficient service, noted for fast delivery and high-quality sequencing. The user-friendly website simplifies ordering, making research easier for many users.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Helpful?

icon sparkle Review Summary

Eurofins provides a smooth and efficient service, noted for fast delivery and high-quality sequencing. The user-friendly website simplifies ordering, making research easier for many users.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
Filters
  • 66%
  • 17%
  • 8%
  • 5%
  • 4%

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    Very good service, I highly recommend.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    Eurofins got slower over the past 2 years, from 1 day results to 3-5 days is almost not acceptable anymore..

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    very good

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    The processing of samples was very rapid. Samples were posted on Thursday and the results were out by Saturday noon. Excellent service!

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    My dealings with Eurofins have always been positive, a helpful account manager and efficient customer service staff.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    The Italian customer service was very helpful and always available to resolve our questions from quoting to samples delivery for analysis. We get the results faster than expected and the quality was excellent.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    Very good.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    Good, no problems to report

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    Ordering sequencing primers is quick and easy.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    pre paid bar code sequencing vouchers, very quick and easy.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    unnecessary plastic on the outside package that apart from the environment issues makes it super difficult to open and around the primers. please keep everyhting plastic free if possible

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    They are unreliable. We regularly send samples to them because they are the only company matching our needs on the market. The samples are supposed to arrive overnight and be processed for the next day. Sometimes it takes up to a full week to get the results from them. Sometimes we are sure of the good quality of our samples but they still fail to measure them and provide the results at a lower quality than expected (and paid) For example they sequence samples and return 200 nucleotides with poor reliability while it is expected to get 800-1000 nucleotides. They often push you to upgrade your request with a supplementary more expensive service but it often fails to improve the results. My experience with another company in Switzerland a few years ago was way better. The customer service quality was also unsatisfactory when I contacted them. So Eurofinns has a large margin of progression.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    R A S

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    sometimes the sequences arrive in 24 hours, sometimes in 2 weeks. The number of primers available for free is too low. The price for primer synthesis is high.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    Very late delivery of that order without any explanation. We waited more than 3 weeks for the delivery which usually takes no more than a week.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    This order from 9.2.2021 has been the worst in terms of quality in recent months. 13 of the 52 sequences were unreadable.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    TAT too long. Poor Quality of electroferograms.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    R A S

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    quality and rapidity, despite the current work overload.

  • A. A.

    18 May 2021

    Verified review
    • Collected and verified by Verified Reviews

    RAS.

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About eurofinsgenomics.eu

Eurofins Genomics Europe Shared Services GmbH

Genomic services by experts: NGS, genotyping, gene expression, DNA sequencing, oligonucleotides and gene synthesis ** Contact Eurofins Genomics at info-eu@eurofins.com

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