Customer reviews for eurofinsgenomics.eu

Customer reviews

• 4 / 5 1

  

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  Good quality and rapid delivery

  Review of 10/03/2023, following an experience of 25/01/2023 by CHRISTELLE B.

• 5 / 5 1

  

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  Always a good experience. For both sequencing and oligo synthesis

  Review of 28/02/2023, following an experience of 19/01/2023 by MASSIMO M.

• 5 / 5 1

  

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  Ordering was easy and had no problem.

  Review of 28/02/2023, following an experience of 26/01/2023 by BINA P.

• 5 / 5 1

  

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  The Eurogins sight is easy to use and delivery has always been prompt and correct. I've had no issues with using this company and will continue to do so.

  Review of 28/02/2023, following an experience of 17/01/2023 by AMY W.

• 5 / 5 1

  

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  Excellent

  Review of 28/02/2023, following an experience of 12/01/2023 by SUSANNA P.

• 5 / 5 1

  

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  very professional, very good quality and fast shipping

  Review of 28/02/2023, following an experience of 25/01/2023 by JEAN-MARC B.

• 5 / 5 1

  

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  Excellent production and delivery times. Never any problems with oligonucleotides received. Clear and easy procedure for on-line command Clear and complete information delivered with the synthesis form

  Review of 28/02/2023, following an experience of 27/01/2023 by THIERRY R.

• 4 / 5 1

  

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  Plate itself is easy to use if used it before. However, finding instructions as a first time user is not. There should be instructions on paper sent with the kit.

  Review of 28/02/2023, following an experience of 11/01/2023 by IIDA P.

• 5 / 5 1

  

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  very good service

  Review of 28/02/2023, following an experience of 11/01/2023 by JAYDEN P. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  dont hold any of the timeline promised with sequencing results. Ever. Switching to microsynth soon.

  Review of 28/02/2023, following an experience of 07/01/2023 by AMAN M.

• 5 / 5 1

  

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  a reliable partner for research

  Review of 28/02/2023, following an experience of 19/01/2023 by JAN H.

• 2 / 5 1

  

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  NGS Germany, not consistant, mistakes in the report ..

  Review of 28/02/2023, following an experience of 30/01/2023 by NASTJA

• 4 / 5 1

  

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  The online ordering form for tube seq service is fairly good. Although the server reorders my sample based on sample ID or primer even if I originally upload it in the order of the barcodes. This system is quite puzzling at first sight. There is no error, but one need to pay extra attention when attaching the stickers to the tubes.

  Review of 28/02/2023, following an experience of 20/01/2023 by N.

• 4 / 5 1

  

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  Sequencing reactions are processed very quickly and the results are readily available. With Oligos the order takes up to a 7 or 8 days which is too long in my opinion. Other companies are significantly faster.

  Review of 28/02/2023, following an experience of 10/01/2023 by YVONNE G.

• 3 / 5 1

  

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  Ordered primers work fine. However,, delivery to the UK is taking far, far too long; typically a week

  Review of 28/02/2023, following an experience of 11/01/2023 by EMILY L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent customer service.

  Review of 28/02/2023, following an experience of 17/01/2023 by URSULA Q.

• 5 / 5 1

  

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  Good as ever. But shipping a few stickers is not really a big deal. ;)

  Review of 28/02/2023, following an experience of 18/01/2023 by MARKUS M.

• 3 / 5 1

  

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  It is OK service. The problem is not in time but rather in communication about the results. To be honest I have given up to send an Email to Eurofins as in the best case you get an answer after 3- days. If you get one at all. Communication has to get better otherwise the company will lose clients.

  Review of 28/02/2023, following an experience of 10/01/2023 by JOE M. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

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  Bad website, not clear how to request a SDM. For single point mutation need to synthesize large fragment, which leads to a high cost!

  Review of 28/02/2023, following an experience of 24/01/2023 by RONALD D.

• 3 / 5 1

  

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  Sample delivery time is way too long for UK customers. Usually takes 2-4 days for samples to be delivered.

  Review of 28/02/2023, following an experience of 10/01/2023 by QINGYUN T.

• 4 / 5 1

  

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  Generally, I am satisfied with Eurofins Genomics. In the recent past, they could deliver (to Portugal) faster and I wish they could return to this efficiency. More than once, the primers came with a wrong sequence. This was checked twice by sequencing.

  Review of 28/02/2023, following an experience of 24/01/2023 by PAULO S.

• 5 / 5 1

  

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  Never have add a single problem. Primers are fastly produced and of high quality

  Review of 28/02/2023, following an experience of 26/01/2023 by A.

• 4 / 5 1

  

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  The company is good. delivery is sometimes a bit slow

  Review of 28/02/2023, following an experience of 11/01/2023 by KIMBERLY L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Good NGS short-read service and fast responding

  Review of 28/02/2023, following an experience of 17/01/2023 by TING-SHYANG W.

• 5 / 5 1

  

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  fast, efficient, correct

  Review of 28/02/2023, following an experience of 11/01/2023 by AGNIESZKA S.

• 5 / 5 1

  

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  Fast ana easy ordering system, fast delivery of DNA oligos.

  Review of 28/02/2023, following an experience of 25/01/2023 by MARIIA Y.

• 5 / 5 1

  

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  Fantastic service

  Review of 28/02/2023, following an experience of 09/01/2023 by GIUSEPPINA M.

• 5 / 5 1

  

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  excellent

  Review of 28/02/2023, following an experience of 11/01/2023 by NADIA S.

• 3 / 5 1

  

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  Excellent service, however, turnaround times are significantly longer (4-5 days rather than overnight) now that samples take several days to reach you rather than next day delivery. I believe this is a customs/Brexit issue, but may be mistaken.

  Review of 28/02/2023, following an experience of 03/01/2023 by JULIE T.

• 5 / 5 1

  

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  Fast o/n results

  Review of 28/02/2023, following an experience of 24/01/2023 by CHU C.

• 5 / 5 1

  

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  easy and quick

  Review of 28/02/2023, following an experience of 19/01/2023 by LAURENCE L.

• 4 / 5 1

  

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  Excellent delivery time but not the cheapest on the market!

  Review of 28/02/2023, following an experience of 06/01/2023 by CHRISTOPH C.

• 5 / 5 1

  

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  We order primers for cloning - good quality, fast for a decent price.

  Review of 28/02/2023, following an experience of 09/01/2023 by SEBASTIAN F.

• 5 / 5 1

  

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  Good service, fast delivery

  Review of 28/02/2023, following an experience of 23/01/2023 by JOHANA A.

• 2 / 5 1

  

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  Eurofins handled my order to UPS but it stuck there because UPS could not find my address for delivering. I contacted Eurofins 3 times but got no help at all. After 7 days, UPS had to send back to Eurofins and I needed to contact to tell Eurofins to send back to me again. This time, it was delivered in just 1 day. All my information was unchanged on Eurofins website for the delivery. I don't know what happened in the first time, maybe Eurofins did not provide correctly my delivery address to UPS, or UPS could not understand what Eurofins provided.

  Review of 28/02/2023, following an experience of 12/01/2023 by TUAN ANH L.

• 5 / 5 1

  

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  I like how quick you are at both sending primers and sequencing stuff that I send. I also like how polite you are in your autogenerated emails haha

  Review of 28/02/2023, following an experience of 26/01/2023 by KEN T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  perfect!

  Review of 28/02/2023, following an experience of 03/01/2023 by GIHWAN K.

• 2 / 5 1

  

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  It took a week for shipping the samples, and several of the reactions didn't work, although it was no special sequence to be sequenced

  Review of 28/02/2023, following an experience of 23/01/2023 by MELANIE R.

• 5 / 5 1

  

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  In some previous orders there were some delay/problems in the synthesis of longer oligos. However, lately there have been no problem what so ever. Good quality !

  Review of 28/02/2023, following an experience of 20/01/2023 by HENRIK L.

• 4 / 5 1

  

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  Good quality, fast delivery. Non-standard oligos sometimes take long.

  Review of 28/02/2023, following an experience of 13/01/2023 by JAROSLAV M.

• 2 / 5 1

  

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  It took some time to arrive the UPS labels, and I need to write them asking for it because after 24hr I have not receive them yet. And even when finally I recieved, one of them was having issue, I need it to write to Eurofins again asking for the good one.

  Review of 28/02/2023, following an experience of 31/01/2023 by ADRIANA C.

• 2 / 5 1

  

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  Sometimes the oligo orders are processed quickly and sometimes thy take more thn 7 days. This makes planning anything very difficult. For this particular order (Order Number:11108289807), I contacted the support via email and received no answer.

  Review of 28/02/2023, following an experience of 13/01/2023 by MAINAK D.

• 5 / 5 1

  

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  good

  Review of 28/02/2023, following an experience of 03/01/2023 by MICHAL T.

• 2 / 5 1

  

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  Very very slow delivery time. Our deal with Eurofins says 72 h with primer synthesis, this took one week to be delivered.

  Review of 28/02/2023, following an experience of 05/01/2023 by HANNES T.

• 5 / 5 1

  

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  Ordering through Eurofins Genomics is very efficient

  Review of 28/02/2023, following an experience of 04/01/2023 by BENOIT S.

• 5 / 5 1

  

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  Very good service really

  Review of 28/02/2023, following an experience of 20/01/2023 by IVICA D.

• 5 / 5 1

  

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  Great service

  Review of 28/02/2023, following an experience of 10/01/2023 by MARTA M.

• 3 / 5 1

  

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  A few days after ordering, I received an email saying that my order had been despatched. However, it was 2-3 days before the courier UPS would admit to having it their possession. This seems to be standard practise at Eurofins. Why not be honest? To me, "despatched" implies that the order is actually on its way!

  Review of 28/02/2023, following an experience of 09/01/2023 by ANDY P.

• 5 / 5 1

  

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  everything perfect

  Review of 28/02/2023, following an experience of 23/01/2023 by COLIN F.

• 4 / 5 1

  

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  Easy and reliable

  Review of 28/02/2023, following an experience of 24/01/2023 by EMANUELA P.

• 5 / 5 1

  

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  Excellent customer service able to have part of my order sent in advance for an urgent cloning!

  Review of 28/02/2023, following an experience of 03/01/2023 by L.

• 5 / 5 1

  

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  I am most of the rime orderung oligo nucleotides. I am very hapy with the price and quality!

  Review of 28/02/2023, following an experience of 13/01/2023 by ACHIM L.

• 5 / 5 1

  

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  product as expected service very rapid

  Review of 28/02/2023, following an experience of 24/01/2023 by FEDERICO G.

• 5 / 5 1

  

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  Was perfect as usual

  Review of 28/02/2023, following an experience of 09/01/2023 by IAEA A.

• 5 / 5 1

  

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  Fast delivery

  Review of 28/02/2023, following an experience of 24/01/2023 by ANDRIUS P.

• 5 / 5 1

  

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  nice

  Review of 15/02/2023, following an experience of 24/01/2023 by NICOLAS R.

• 5 / 5 1

  

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  Top service

  Review of 15/02/2023, following an experience of 03/01/2023 by PETER S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  I PLACED AN ORDER AND I RECEIVED THE PROFORMA INVOICE ON TIME

  Review of 26/01/2023, following an experience of 12/01/2022 by JOEL T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The production and shipment are quick.

  Review of 29/09/2022, following an experience of 19/07/2022 by RUIJIN H.

• 4 / 5 1

  

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  I believe that the order is processed as quickly as possible, but the disadvantage is the location of the service centre abroad, so the shipping take a little longer in the post than if it were a local supplier. The envelope was unnecessarily large, A5 would have been sufficient. The price is very good. I would improve the print quality on the labels placed on the tube. It is hard to read.

  Review of 24/09/2022, following an experience of 08/07/2022 by TOMAS K.

• 5 / 5 1

  

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  easy to fill the order

  Review of 06/09/2022, following an experience of 18/07/2022 by FEDERICA S.

• 5 / 5 1

  

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  everything you could wish for

  Review of 06/09/2022, following an experience of 27/07/2022 by CHRISTIN F.

• 5 / 5 1

  

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  fast and effective

  Review of 25/08/2022, following an experience of 02/07/2022 by JIRINA P.

• 5 / 5 1

  

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  Once you are familiar with the ordering process, everything works smoothly. Reliable, time saving. Good job!

  Review of 25/08/2022, following an experience of 25/07/2022 by JAN H.

• 5 / 5 1

  

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  Die Menüpunkte muss man manchmal etwas suchen,danach ist es super einfach Primer zu bestellen. Es ist auch super das man Primer aus älteren Bestellungen nochmal ordern kann, so kann ich mir die erneute Eingabe sparen und das Fehlerpotenzial niedrig halten. Primer sind in ein bis zwei Tagen bei mir im Labor. Topp!

  Review of 25/08/2022, following an experience of 12/07/2022 by ROB P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  They are reiiable and very easy to deal with and have excellent customer support

  Review of 25/08/2022, following an experience of 26/07/2022 by DAVE O.

• 5 / 5 1

  

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  Very well handled and quickly delivered.

  Review of 25/08/2022, following an experience of 27/07/2022 by ANGEL C.

• 5 / 5 1

  

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  Received immediately after tube had gone missing

  Review of 25/08/2022, following an experience of 06/07/2022 by PETRA Z.

• 4 / 5 1

  

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  Since you renewed the website, it took me a while to retrieve the section "NIGHT EXPRESS" on the "Custom DNA & RNA Oligos - Tailormade Products" page. Besides that, everything is clear according to our requests.

  Review of 25/08/2022, following an experience of 26/07/2022 by FLORENCE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent service! I would strongly recommend.

  Review of 25/08/2022, following an experience of 22/07/2022 by SIVAHARI G.

• 5 / 5 1

  

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  Very efficient!

  Review of 25/08/2022, following an experience of 29/07/2022 by ROBERTO S.

• 5 / 5 1

  

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  Excellent service, Quick and reliable

  Review of 25/08/2022, following an experience of 22/07/2022 by LAURENT C.

• 1 / 5 1

  

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  Product has still not arrived, unhelpful when trying to contact customer service regarding this

  Review of 25/08/2022, following an experience of 07/07/2022 by BECKY R. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Lag times never explained to customers. Then wait 1-1.5 weeks for sequencing, wondering where your order is! Don't promise next day sequencing if you can't deliver it

  Review of 25/08/2022, following an experience of 11/07/2022 by JACK D.

• 5 / 5 1

  

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  we are very much satisfied with product and delivery...everything is fine for us!

  Review of 25/08/2022, following an experience of 18/07/2022 by KATRIN G.

• 3 / 5 1

  

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  I would really appreciate the amount of synthesized oligo printed on the tube. Being in the lab and having the sheet in the office is quite unconfortable to prepare stock solutions. Thanks.

  Review of 25/08/2022, following an experience of 18/07/2022 by KATERINA D.

• 4 / 5 1

  

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  Always a good service it's just delivery that takes much longer now

  Review of 25/08/2022, following an experience of 22/07/2022 by ANGELA W.

• 5 / 5 1

  

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  I found the service very quick and reliable, with company representatives promptly responding to all my queries. I appreciate that one sample was sequenced the second time after it initially didn't pass the quality control.

  Review of 25/08/2022, following an experience of 14/07/2022 by ZOFIA P.

• 5 / 5 1

  

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  Excellent for support and reactivity, thanks a new interaction system put in place with Natascha Vujicic, Anjia kellerman and Karthhik Mohan Mohan. .

  Review of 25/08/2022, following an experience of 15/07/2022 by GIOVANNI M.

• 5 / 5 1

  

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  Easily to send samples; rapid to obtain result (couple of days).

  Review of 25/08/2022, following an experience of 01/07/2022 by DENIS B.

• 5 / 5 1

  

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  Soon after my DNA samples were received by Eurofins Genomcs, I received the sequencing results that I ordered, which was excellent!

  Review of 25/08/2022, following an experience of 27/07/2022 by MIRSADA C.

• 5 / 5 1

  

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  Easy to order. Very transparent process and fast delivery.

  Review of 25/08/2022, following an experience of 19/07/2022 by STEFAN P.

• 5 / 5 1

  

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  ****

  Review of 25/08/2022, following an experience of 22/07/2022 by MOHAMMAD K.

• 4 / 5 1

  

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  Generaly we are very happy with Eurofinsgenomics DNA sequencing service, but recently we have encontered major quality problems.

  Review of 25/08/2022, following an experience of 01/07/2022 by ALAIN L.

• 4 / 5 1

  

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  sorry no, don't have time for this

  Review of 25/08/2022, following an experience of 15/07/2022 by MARA R.

• 5 / 5 1

  

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  Straight forward

  Review of 25/08/2022, following an experience of 14/07/2022 by CIARAN D.

• 5 / 5 1

  

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  Perfect!

  Review of 19/08/2022, following an experience of 13/07/2022 by SABINE F.

• 5 / 5 1

  

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  *****

  Review of 19/08/2022, following an experience of 24/07/2022 by MATTHIAS

• 5 / 5 1

  

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  Yes, fast and easy order and delivery

  Review of 19/08/2022, following an experience of 04/07/2022 by LEANNE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  great work

  Review of 19/08/2022, following an experience of 22/07/2022 by XIAO Z.

• 5 / 5 1

  

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  very amazing company

  Review of 19/08/2022, following an experience of 18/07/2022 by FAHEEM A.

• 4 / 5 1

  

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  Good!

  Review of 19/08/2022, following an experience of 19/07/2022 by ELAIYARAJA S.

• 5 / 5 1

  

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  Consistently excellent

  Review of 19/08/2022, following an experience of 04/07/2022 by AMANDA L.

• 5 / 5 1

  

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  Great service

  Review of 19/08/2022, following an experience of 01/07/2022 by GIOVANNI P.

• 5 / 5 1

  

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  Fantastic contact, quick and kind help.

  Review of 19/08/2022, following an experience of 15/07/2022 by IGA J.

• 5 / 5 1

  

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  Ordering was straightforward. Received prompt confirmation emails at each step. 5/5 would order again.

  Review of 19/08/2022, following an experience of 04/07/2022 by ALISTAIR H.

• 3 / 5 1

  

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  Mix2Seq NXP is not always reliable. In a couple of times my samples have taken more than expected to be sequenced and I already had a case where the samples were lost. I have waisted a lot of time waiting for sequencing results.

  Review of 19/08/2022, following an experience of 04/07/2022 by DANIELA G.

• 5 / 5 1

  

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  All perfect

  Review of 19/08/2022, following an experience of 18/07/2022 by GIUSEPPE F.

• 5 / 5 1

  

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  Fast, good, in essence very efficient.

  Review of 19/08/2022, following an experience of 21/07/2022 by SEBASTIAN F.

• 5 / 5 1

  

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  Low efficiency, but it worked. Grand

  Review of 19/08/2022, following an experience of 14/07/2022 by CHARLES E.

• 5 / 5 1

  

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  Quite fast and perfect service.

  Review of 19/08/2022, following an experience of 21/07/2022 by SHASHI KUMAR S.

• 5 / 5 1

  

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  very good.

  Review of 19/08/2022, following an experience of 18/07/2022 by SUDHAKAR REDDY K.

• 5 / 5 1

  

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  affordable, fast, reliable

  Review of 17/08/2022, following an experience of 18/07/2022 by SAKHILA G.

• 5 / 5 1

  

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  perfect experience

  Review of 17/08/2022, following an experience of 08/07/2022 by NICOLETTA B.

• 5 / 5 1

  

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  Easy to order and quick to get the purchase!

  Review of 02/07/2022, following an experience of 21/04/2022 by ASTRID G.

• 5 / 5 1

  

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  Very good. I can't remember problems.

  Review of 25/06/2022, following an experience of 06/04/2022 by F. P.

• 5 / 5 1

  

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  Very good, great service. I would recommend.

  Review of 23/06/2022, following an experience of 29/04/2022 by SHILPEE C.

• 5 / 5 1

  

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  Nice, easy and quick

  Review of 23/06/2022, following an experience of 29/04/2022 by LUCIA R.

• 2 / 5 1

  

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  Our overnight sequencing service for the last several months never gave results overnight - it's always at least 2 days (although we always make sure we drop off the samples before pickup time indicated on the box (Karolinska, in Biomedicum building). This is absolutely unacceptable. We also got many oligo orders delayed. My understanding is that this is because one of the olgos failed the QC and needed to be re-synthesized. However there is no communication about it and no status update on the website with clear information on when we can actually expect the olgos. It just shows something like "shipping in 4 business days" from day 0 for almost two weeks. This does not allow us to plan our experiments.

  Review of 23/06/2022, following an experience of 06/04/2022 by TARAS K.

• 4 / 5 1

  

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  Till date, we have been experiencing no issues and all positive remarks.

  Review of 23/06/2022, following an experience of 05/04/2022 by IAEA A.

• 5 / 5 1

  

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  quick and reliable

  Review of 23/06/2022, following an experience of 25/03/2022 by ONDREJ M.

• 5 / 5 1

  

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  very good, fast

  Review of 22/06/2022, following an experience of 05/04/2022 by GIORGIA B.

• 5 / 5 1

  

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  fast and efficient

  Review of 22/06/2022, following an experience of 21/04/2022 by PAQUI D.

• 5 / 5 1

  

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  This order was finished in time and the quality of sequences was as expected.

  Review of 22/06/2022, following an experience of 29/03/2022 by MICHAL T.

• 5 / 5 1

  

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  Contacted sales staff to make my order, had the barcodes within 4 days. They are always helpful & friendly but very efficient. Please keep up the good work. Never had a problem contacting Eurofins.

  Review of 22/06/2022, following an experience of 26/04/2022 by GARY M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  good

  Review of 22/06/2022, following an experience of 03/05/2022 by CHENGJUAN Q.

• 5 / 5 1

  

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  Very good, great service. I would recommend.

  Review of 22/06/2022, following an experience of 26/04/2022 by INGEMAR V.

• 5 / 5 1

  

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  Very good : the direct sales contact is always available and answer very quickly.

  Review of 22/06/2022, following an experience of 25/04/2022 by MARIE-EVE C.

• 5 / 5 1

  

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  Great

  Review of 22/06/2022, following an experience of 26/04/2022 by ENRIQUE M.

• 5 / 5 1

  

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  Great!

  Review of 22/06/2022, following an experience of 28/03/2022 by MONIKA Z.

• 5 / 5 1

  

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  Very good company. I recommend Eurofins for ordering synthetic genes, getting DNA sequences and having oligos of expected quality. Moreover, the relationships with the support team are always perfect.

  Review of 22/06/2022, following an experience of 25/03/2022 by BERNARD M.

• 3 / 5 1

  

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  Issues with delievries when ordering with an institutional PO. The site did not accurately update delivery status. Eurofins were very helpful and re-send the order and I did recieve my items, but this issue has happened twice.

  Review of 22/06/2022, following an experience of 14/04/2022 by NAHEEM Y.

• 2 / 5 1

  

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  The service is poor. Turnaround times vary for reasons that are beyond customer's control, the quality of the sequencing results is average and e-mails are not answered.

  Review of 22/06/2022, following an experience of 26/04/2022 by SIMONE M.

• 5 / 5 1

  

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  Perfect, as usual

  Review of 22/06/2022, following an experience of 11/04/2022 by FRANCOIS S.

• 4 / 5 1

  

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  synthesis varies depending on the primers, label print sometimes not very clear

  Review of 22/06/2022, following an experience of 14/04/2022 by XIAOLIN W.

• 5 / 5 1

  

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  very good service

  Review of 22/06/2022, following an experience of 01/04/2022 by LUCIA C.

• 5 / 5 1

  

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  Fast service.

  Review of 22/06/2022, following an experience of 14/04/2022 by THIERRY B.

• 5 / 5 1

  

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  Easy and quick.

  Review of 22/06/2022, following an experience of 04/04/2022 by ISABEL P.

• 4 / 5 1

  

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  Good value/price , good sales and technical support, smooth administration

  Review of 22/06/2022, following an experience of 20/04/2022 by STEVE B.

• 5 / 5 1

  

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  Verry good, meeting my expectations.

  Review of 22/06/2022, following an experience of 29/04/2022 by ANGELICA T.

• 5 / 5 1

  

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  The synthesis of primers are quick and of quality

  Review of 22/06/2022, following an experience of 08/04/2022 by NATHALIE C.

• 4 / 5 1

  

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  I cannot complain, oligos are goos in large large majority of cases.

  Review of 22/06/2022, following an experience of 26/04/2022 by MANUEL R.

• 5 / 5 1

  

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  Perfect company.. great service

  Review of 22/06/2022, following an experience of 01/04/2022 by JIM A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  very fast and friendly

  Review of 22/06/2022, following an experience of 25/04/2022 by CHRISTIAN S.

• 5 / 5 1

  

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  The results arrived in due time. Folllowing a problem in interpreting the data, I contacted the service that was very responsive and redid the analysis the way I wished to have it.

  Review of 22/06/2022, following an experience of 29/03/2022 by SIMONETTA P.

• 5 / 5 1

  

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  Fast and good quality

  Review of 10/06/2022, following an experience of 22/04/2022 by GLEYDER R.

• 5 / 5 1

  

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  Timely and correct

  Review of 10/06/2022, following an experience of 25/04/2022 by OMAR R.

• 3 / 5 1

  

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  Generally ok but my results have been delaying of late, I got no response when I had issues with my barcode agent said he was going get back to he never did.

  Review of 10/06/2022, following an experience of 20/04/2022 by GAVERS O.

• 5 / 5 1

  

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  Very good, great service. I would recommend

  Review of 10/06/2022, following an experience of 21/04/2022 by PETER S.

• 3 / 5 1

  

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  I would have put five stars, except for an order of 2 unmodified oligos that take 28 days to be produced/delivered, sigh!

  Review of 13/05/2022, following an experience of 21/02/2022 by CAROLINE S. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  I have generally found the service at Eurofins very good with rapid delivery but recently one of my oligos didn't meet the purity standards and had to be resynthesised. It would have been really helpful to be informed of this as I would have requested the other oligos in the order to be despatched sooner so I could commence my work. Instead, the delivery took longer than anticipated and I had to contact them to find out the situation. The team did respond quickly to my enquiries though, which was very helpful

  Review of 21/04/2022, following an experience of 13/01/2022 by HOLLIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  excellent

  Review of 06/04/2022, following an experience of 21/03/2022 by JACKSON R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I got my primers very fast. It is easy to order via Eurofins webpages and they reply if you contact them with questions/ problems.

  Review of 06/04/2022, following an experience of 07/03/2022 by GEORGE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great

  Review of 06/04/2022, following an experience of 08/03/2022 by ISABELLA R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent relationship with our support service. Web site easy to use

  Review of 06/04/2022, following an experience of 16/03/2022 by ZOE B. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  I ordered 12 PCR primer (20µM). 4 were delivered in the ordered concentration of 20 µM, unfortunatelly 8 of them as lyophilisate.

  Review of 06/04/2022, following an experience of 15/03/2022 by NATHAN J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  perfect

  Review of 06/04/2022, following an experience of 23/03/2022 by BRUCE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy ordering system, reliable product, fast delivery

  Review of 06/04/2022, following an experience of 01/03/2022 by TINA W. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  works well!

  Review of 06/04/2022, following an experience of 03/03/2022 by ALEXA S. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  no problem

  Review of 06/04/2022, following an experience of 18/02/2022 by VICTORIA H. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Almost never delivers on time (next day 13:00), results only after 2 or more days in 25% of cases, sometimes sequencing takes more than 1 week and sometimes samples get even completely lost. Costumer support unreachable by phone and hardly by e-mail.

  Review of 17/10/2019, following an experience of 23/08/2019 by POPPY P. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order