Customer reviews for eurofinsgenomics.eu

Customer reviews

• 5 / 5

  

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  easy and efficient

  Review of 06/04/2022, following an experience of 16/02/2022 by RACHEL R. *

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• 5 / 5

  

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  Very good service.

  Review of 06/04/2022, following an experience of 15/02/2022 by NATHAN R. *

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• 5 / 5

  

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  Smooth, straight forward service

  Review of 06/04/2022, following an experience of 14/02/2022 by CONNOR H. *

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• 5 / 5

  

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  I would recommend

  Review of 06/04/2022, following an experience of 08/02/2022 by MASON P. *

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• 4 / 5

  

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  Nice

  Review of 06/04/2022, following an experience of 04/02/2022 by HELENA C. *

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• 4 / 5

  

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  The service is good and results are available very rapidly.

  Review of 06/04/2022, following an experience of 03/02/2022 by TARA M. *

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• 5 / 5

  

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  Excellent

  Review of 06/04/2022, following an experience of 01/02/2022 by FREYA J. *

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• 5 / 5

  

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  excellent service

  Review of 06/04/2022, following an experience of 10/02/2022 by JEREMY C. *

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• 5 / 5

  

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  Always efficient and easy to use website.

  Review of 06/04/2022, following an experience of 04/02/2022 by NICK S. *

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• 5 / 5

  

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  Straightforward web surface enabling fast and problem-free ordering.

  Review of 06/04/2022, following an experience of 06/02/2022 by JASMINE J. *

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• 5 / 5

  

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  The results are accurate. but sometimes we get results that are messed may because of problems in my sample.

  Review of 06/04/2022, following an experience of 09/02/2022 by CHRISTIAN M. *

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• 4 / 5

  

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  Fine

  Review of 06/04/2022, following an experience of 16/02/2022 by PAUL T. *

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• 5 / 5

  

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  Very good service.

  Review of 06/04/2022, following an experience of 17/02/2022 by HARLEY M. *

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• 5 / 5

  

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  Fast and good

  Review of 06/04/2022, following an experience of 23/02/2022 by ELLIOTT S. *

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• 5 / 5

  

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  conveniant and reliable

  Review of 06/04/2022, following an experience of 24/02/2022 by VICKY C. *

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• 5 / 5

  

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  I am very impressed by the fast delivery time of the oligos. They arrived within a few days which is much faster than from other companies I have had to order from before.

  Review of 06/04/2022, following an experience of 01/03/2022 by JAMIE W. *

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• 4 / 5

  

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  Unusually long delay (one month). The order has been shipped in a day after contacting the support, but no explanation for a delay.

  Review of 06/04/2022, following an experience of 21/02/2022 by DANIEL P. *

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• 5 / 5

  

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  Efficient

  Review of 06/04/2022, following an experience of 15/02/2022 by COURTNEY W. *

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• 4 / 5

  

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  It was faster than I expected

  Review of 06/04/2022, following an experience of 11/01/2022 by THEO D. *

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• 4 / 5

  

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  First time might be a bit confusing. List price is very high. After those hurdles everything is fine.

  Review of 06/04/2022, following an experience of 18/01/2022 by JODIE M. *

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• 4 / 5

  

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  übersichtliche Website, gut zu bedienen

  Review of 06/04/2022, following an experience of 10/01/2022 by KEITH D. *

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• 5 / 5

  

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  Efficient service

  Review of 06/04/2022, following an experience of 14/01/2022 by TIM R. *

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• 5 / 5

  

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  Good.

  Review of 06/04/2022, following an experience of 17/01/2022 by MANDY M. *

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• 4 / 5

  

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  For now, good relation price/quality

  Review of 06/04/2022, following an experience of 11/01/2022 by BECKY A. *

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• 5 / 5

  

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  Great

  Review of 06/04/2022, following an experience of 12/01/2022 by LEWIS J. *

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• 5 / 5

  

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  fast professional service as ever

  Review of 06/04/2022, following an experience of 31/01/2022 by KAREN S. *

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• 5 / 5

  

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  Excellent

  Review of 06/04/2022, following an experience of 25/01/2022 by ABIGAIL R. *

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• 5 / 5

  

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  It is perfect.

  Review of 06/04/2022, following an experience of 05/01/2022 by ALEXANDER M. *

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• 5 / 5

  

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  Good service. Good data.

  Review of 06/04/2022, following an experience of 31/01/2022 by BETHANY T. *

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• 5 / 5

  

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  All perfect

  Review of 06/04/2022, following an experience of 05/01/2022 by ADELE M. *

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• 3 / 5

  

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  Overall, good service from Eurofins but there is room for improvement regarding the availability of QC reports for PCR primers.

  Review of 06/04/2022, following an experience of 21/01/2022 by LUCY W. *

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• 5 / 5

  

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  Very quick and clear communication.

  Review of 06/04/2022, following an experience of 14/01/2022 by CHLOE R. *

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• 2 / 5

  

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  More and more delays on purchasing, errors on the prices

  Review of 06/04/2022, following an experience of 11/01/2022 by STEPHEN C. *

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• 5 / 5

  

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  The production is fast and reliable.

  Review of 06/04/2022, following an experience of 03/01/2022 by PAUL M. *

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• 5 / 5

  

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  very good

  Review of 06/04/2022, following an experience of 24/01/2022 by JESSICA H. *

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• 3 / 5

  

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  Decent quality oligos, well QC-ed, but there have been ongoing delivery issues over the last few orders.

  Review of 30/03/2022, following an experience of 17/02/2022 by SCARLETT C. *

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• 1 / 5

  

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  Gene strand does not amplify, only smear on gel. I sent an email and I never heard back from customer service. Disappointed, previous gene strands worked fine.

  Review of 30/03/2022, following an experience of 17/01/2022 by WILLIAM G. *

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• 4 / 5

  

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  Overall an excellent service over the years for DNA oligos and sequencing services

  Review of 30/03/2022, following an experience of 31/01/2022 by LEANNE R. *

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• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 30/03/2022, following an experience of 01/02/2022 by YVONNE M. *

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• 5 / 5

  

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  Very helpful staff!

  Review of 30/03/2022, following an experience of 09/02/2022 by CAROLE W. *

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• 5 / 5

  

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  Top support and quality

  Review of 30/03/2022, following an experience of 28/02/2022 by KARL W. *

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• 5 / 5

  

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  Great sequencing service, I recommend your company!

  Review of 30/03/2022, following an experience of 01/03/2022 by MAISIE A. *

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• 5 / 5

  

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  Fast delivery

  Review of 30/03/2022, following an experience of 07/03/2022 by TOBY R. *

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• 5 / 5

  

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  very good

  Review of 30/03/2022, following an experience of 24/01/2022 by MOLLY J. *

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• 5 / 5

  

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  quick

  Review of 30/03/2022, following an experience of 25/01/2022 by CHARLES P. *

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• 1 / 5

  

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  delais non respecté. aucun information au client.

  Review of 30/03/2022, following an experience of 27/01/2022 by MARK C. *

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• 5 / 5

  

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  Easy & Excellent

  Review of 30/03/2022, following an experience of 08/02/2022 by LINDA M. *

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• 5 / 5

  

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  Muy bueno. Sencillo y rápido.

  Review of 30/03/2022, following an experience of 18/01/2022 by SOFIA F. *

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• 5 / 5

  

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  Fast, reliable and reasonable price.

  Review of 30/03/2022, following an experience of 19/01/2022 by HOLLY W. *

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• 5 / 5

  

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  It is fine.

  Review of 30/03/2022, following an experience of 20/01/2022 by STEVE C. *

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• 1 / 5

  

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  Most of the times I order NightExpress Oligos, something happens and I finally get my oligos only after 4-5 days, even later than a standard order. Moreover, every time I complain ,there is a "good reason" that I would have accepted if only there had been some kind of comunication. Instead, I find out there was a problem, only days after my order, when I realize something must have gone wrong.

  Review of 30/03/2022, following an experience of 24/01/2022 by ANNA S. *

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• 5 / 5

  

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  Excellent service and super fast

  Review of 30/03/2022, following an experience of 25/01/2022 by EDEN Y. *

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• 5 / 5

  

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  Fast, reliable and at an affordable price for small companies.

  Review of 30/03/2022, following an experience of 25/01/2022 by DALE F. *

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• 5 / 5

  

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  Easy to order, fast delivery! Thank you :)

  Review of 30/03/2022, following an experience of 25/01/2022 by CHRIS C. *

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• 4 / 5

  

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  Even if there was an issues with the first shipment, the second shipment was analyzed quite quick and the sequences had a really good quality

  Review of 30/03/2022, following an experience of 27/01/2022 by ERIN L. *

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• 2 / 5

  

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  Long time for delivering the ordered products

  Review of 30/03/2022, following an experience of 07/02/2022 by IAN G. *

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• 5 / 5

  

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  online form makes it easy to place an order

  Review of 30/03/2022, following an experience of 11/02/2022 by RUBY E. *

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• 5 / 5

  

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  Very good ordering system, product details and fast and reliable delivery. Highly recommended,

  Review of 30/03/2022, following an experience of 18/03/2022 by IAN M. *

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• 5 / 5

  

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  It was easy and fast

  Review of 30/03/2022, following an experience of 11/03/2022 by GRANT W. *

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• 1 / 5

  

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  Pretty awful. I seem to have to wait ages for standard delivery, and when I opted to pay for expedited delivery it took even longer

  Review of 30/03/2022, following an experience of 11/01/2022 by DAVE P. *

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• 4 / 5

  

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  The product quality is typically good but sometimes it is difficult to find things on the webpage and in case of problems the communication with the company is lacking (if the products take longer to be produced or samples get lost it takes a long time to figure out what is going on).

  Review of 30/03/2022, following an experience of 14/01/2022 by BEN D. *

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• 5 / 5

  

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  great service

  Review of 30/03/2022, following an experience of 04/01/2022 by AVA R. *

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• 5 / 5

  

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  very easy and fast

  Review of 30/03/2022, following an experience of 10/01/2022 by RUBY P. *

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• 5 / 5

  

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  processing was very efficient as usual

  Review of 30/03/2022, following an experience of 10/01/2022 by IMOGEN S. *

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• 5 / 5

  

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  fast delivery, very good quality

  Review of 30/03/2022, following an experience of 09/01/2022 by ISAAC G. *

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• 3 / 5

  

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  Eurofins could not synthesis one 4 primers designed for InFusion cloning. Although I have informed them, they cancel the synthesis and delivered and charged 3 primers that we could not use them.

  Review of 30/03/2022, following an experience of 12/01/2022 by TEAGAN H. *

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• 5 / 5

  

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  Quick and helpful reply

  Review of 30/03/2022, following an experience of 05/01/2022 by KYLE H. *

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• 5 / 5

  

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  Products are excellent. Production and delivery are quite fast.

  Review of 30/03/2022, following an experience of 07/01/2022 by JESSICA W. *

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• 5 / 5

  

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  Easy to order, quick to be delivered, good quality of oligos.

  Review of 30/03/2022, following an experience of 06/01/2022 by RAY M. *

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• 5 / 5

  

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  very good

  Review of 30/03/2022, following an experience of 14/01/2022 by STEFAN A. *

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• 5 / 5

  

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  Excellent service.

  Review of 29/03/2022, following an experience of 10/01/2022 by JACOB B. *

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• 5 / 5

  

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  excellent

  Review of 29/03/2022, following an experience of 08/01/2022 by ELIZABETH J. *

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• 5 / 5

  

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  Excellent efficient service!

  Review of 29/03/2022, following an experience of 05/01/2022 by ISABELLA F. *

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• 1 / 5

  

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  I receveid my order more than 2 months later

  Review of 31/12/2021, following an experience of 09/11/2021 by ELIZABETH J. *

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• 4 / 5

  

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  Excellent Oligos and fast turn around time also during corona. Minus one star due to a lack of communication and keeping promises concerning a single order.

  Review of 22/12/2021, following an experience of 14/08/2021 by GREG W. *

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• 5 / 5

  

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  ....

  Review of 18/12/2021, following an experience of 17/11/2021 by PATRICIA M. *

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• 5 / 5

  

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  Good service. Always responsive and have sorted my problems immediately.

  Review of 11/12/2021, following an experience of 09/08/2021 by ISOBEL C. *

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• 4 / 5

  

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  Stautus change to invoiced from shipped was confusing as I thought it must have already arrived, but was not to be found in the building. Following the tracking from UPS gave the needed information.

  Review of 11/12/2021, following an experience of 30/09/2021 by JULIE C. *

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• 5 / 5

  

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  Nice customer support if needed and fast reply

  Review of 11/12/2021, following an experience of 11/10/2021 by MAISIE K. *

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• 5 / 5

  

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  The service is excellent, even though we have sometimes difficulties to get in touch with co-workers in Ebersberg. In such cases Dr. Pfeiffer is always very helpful. We would like to express our sincere thanks to him.

  Review of 11/12/2021, following an experience of 18/10/2021 by ETHAN M. *

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• 2 / 5

  

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  Schwierigkeiten(Kontamination, o.ä) mit gelagerten Primern (schon nach 2x Sequenzierläufen), Sequenzen teils schlecht (Laufqualität, "T"-Hintergrund), Sequenzauswertung bei einzelnen hohen Peaks in der Sequenz teils schlecht, da andere Peaks dann sehr niedrig (manuelle Anpassung der Sequenz nötig!!)

  Review of 11/12/2021, following an experience of 20/08/2021 by MICHAEL K. *

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• 1 / 5

  

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  Very slow. Ordered primers and taqman probe. Order took 3 weeks to arrive and another order placed at the same time has still not arrived.

  Review of 11/12/2021, following an experience of 04/11/2021 by NEIL A. *

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• 5 / 5

  

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  easy to order at the website and the customer service is always helpful

  Review of 11/12/2021, following an experience of 16/08/2021 by BRADLEY W. *

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• 5 / 5

  

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  Really fast and efficient service.

  Review of 11/12/2021, following an experience of 19/08/2021 by JAMES B. *

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• 5 / 5

  

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  Exellent service ! I strongly recommend

  Review of 11/12/2021, following an experience of 29/10/2021 by JOSEPH M. *

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• 5 / 5

  

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  Fast delivery. OK price.

  Review of 11/12/2021, following an experience of 01/09/2021 by ZACH W. *

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• 2 / 5

  

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  bad, we buy stickers for Cell line authentication and we need to pay after to have the certificate.

  Review of 11/12/2021, following an experience of 01/10/2021 by SCARLETT R. *

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• 5 / 5

  

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  fast delivery, as always

  Review of 11/12/2021, following an experience of 30/09/2021 by PAULINE H. *

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• 5 / 5

  

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  quick and reliable service.

  Review of 11/12/2021, following an experience of 25/08/2021 by SALLY M. *

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• 5 / 5

  

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  Great service. Fast and well priced.

  Review of 11/12/2021, following an experience of 01/09/2021 by MOHAMMED M. *

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• 5 / 5

  

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  very good

  Review of 11/12/2021, following an experience of 02/08/2021 by AARON C. *

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• 3 / 5

  

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  Thanks again for inviting me to submit this, Below I tried to summarize every experience, i earned with MWG. Salt free Night express: Usually not always the Night express as the name suggest, I usually receive my product after 36-40 hours only. But still OK. Sequencing facility: Here, You can expect a much better service than any other department of MWG and thats why I gave 3 stars. Honestly, I think, this is the only facility earning good reviews for entire MWG. Gene synthesis: Pathetic!!! 7 days service means you can probably (50%) get the product after 4-6 weeks of order date. For this service, I suggest you to choose an alternative company who has better record than MWG.

  Review of 11/12/2021, following an experience of 30/09/2021 by HARVEY R. *

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• 4 / 5

  

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  Excellent support. Good return of documents and quality papers.

  Review of 11/12/2021, following an experience of 01/09/2021 by JODIE R. *

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• 5 / 5

  

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  We are very satisfied with the services provided by Eurofinsgenomics.

  Review of 11/12/2021, following an experience of 24/09/2021 by JACOB R. *

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• 5 / 5

  

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  Very good service. I would recommend.

  Review of 11/12/2021, following an experience of 17/11/2021 by JOANNE L. *

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• 3 / 5

  

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  Some high GC templates did not produce sequences, only mixed peaks

  Review of 11/12/2021, following an experience of 04/10/2021 by SEBASTIAN P. *

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• 5 / 5

  

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  Excellent, timely

  Review of 11/12/2021, following an experience of 14/10/2021 by AVA M. *

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• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 11/12/2021, following an experience of 05/08/2021 by EDWARD R. *

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• 4 / 5

  

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  Ordering is simple and deliveries are fast.

  Review of 11/12/2021, following an experience of 28/08/2021 by KEELEY J. *

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• 5 / 5

  

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  facile da fare e veloce

  Review of 10/12/2021, following an experience of 14/08/2021 by EILEEN B. *

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Reviews displayed in chronological order