Customer reviews for RAJAPACK UK

Customer reviews

• 1 / 5

  

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  Be very careful when buying from this website. Their product pages and checkout are extremely misleading. I ordered cardboard boxes that were advertised as a “Pack of 10”, but when you add the item to the basket, the website shows “PACK QUANTITY 10” above the quantity selector — and the quantity is also set to 10. The way this is displayed makes it look like you are buying 10 packs of 10, i.e., 100 boxes. Instead, they only send one single pack of 10, meaning the price is effectively triple what many other suppliers charge. Because of this confusing layout, I now have to pay out of pocket to return the item plus also lost money in the restocking fee — which feels unfair given how unclear the website is. Very disappointing experience and would not recommend unless they improve their product descriptions and checkout layout.

  Review of 27/12/2025, following an experience of 03/12/2025 by SULEMAN G.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for getting in touch. Please accept our sincere apologies for any confusion caused. Some of the wording on our website is intended to clarify the pricing structure for this item, and I appreciate the opportunity to provide further details. To help ensure customers receive the best value and to make pricing easier to compare, we use a bulk purchase pricing format. This means products are priced per unit or box rather than per pack. While this particular product is sold in packs of 10, the price displayed reflects the cost per box/unit of that pack. When placing an order, unless otherwise stated, pricing is calculated on this basis. We note on our website that items are sold in packs but priced per box in these instances, providing clearer information for our customers. Regarding the restocking fee, the email advises that this fee is only applicable if items are returned after the specified date. We operate a 14-day returns policy. Provided the items are returned within this timeframe, no restocking fee will apply. I hope the above clarifies both matters for you. If you have any further questions or would like to discuss this in more detail, please fell free to contact us. Kind regards, Chantel S. Customer Relations Manager

• 5 / 5

  

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  easy to order, prompt delivery, excellent value for money

  Review of 25/12/2025, following an experience of 28/11/2025 by SARABJIT A.

• 1 / 5

  

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  Delivery came incorrect (items missing). The missing items were then sent. Then the missing items were sent again and remain in our showroom awaiting collection and credit after a week

  Review of 25/12/2025, following an experience of 26/11/2025 by GRAHAM B.

• 3 / 5

  

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  Purchased 3 boxes of product. One arrived. When chased a second arrived. Yet to hear anything about the third.

  Review of 17/12/2025, following an experience of 26/11/2025 by CAROLE M.

• 5 / 5

  

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  Great

  Review of 17/12/2025, following an experience of 26/11/2025 by PETER I.

• 1 / 5

  

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  Good service from Raja but DX as a delivery agent is terrible.

  Review of 17/12/2025, following an experience of 27/11/2025 by MICHAEL G.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for taking the time to share your experience with us. Please accept my sincere apologies for the extended delay you encountered. We take great pride in maintaining a 98% next-day delivery success rate, and I am genuinely sorry that we were unable to meet this standard on this occasion. In recent weeks, our delivery partners have been managing an unusually high volume of orders, which has regrettably impacted our usual delivery timeframes. To help manage this increased demand, additional third-party support has been introduced, and delivery windows have been extended. Despite these measures, unforeseen circumstances can still arise that affect drivers’ ability to complete deliveries as initially scheduled. Your feedback is vital to us and will be shared internally as part of our ongoing efforts to improve our service. If you have any questions or concerns, please feel free to contact us. We are always happy to help. Kind regards, Best regards. rajapack team

• 5 / 5

  

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  Excellent

  Review of 17/12/2025, following an experience of 28/11/2025 by EMMA B.

• 5 / 5

  

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  Everything I need for good prices.

  Review of 17/12/2025, following an experience of 02/12/2025 by KAIRA B.

• 5 / 5

  

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  The website was easy to use and navigate. Placing the order was very straightforward, and I was kept updated every step of the way.

  Review of 17/12/2025, following an experience of 25/11/2025 by L B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Our order arrived promptly and well-packed. Thank you.

  Review of 09/12/2025, following an experience of 26/11/2025 by LUCY Q.

• 1 / 5

  

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  All of the bags were scratched!

  Review of 09/12/2025, following an experience of 18/11/2025 by HELENA F.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for taking the time to share your feedback regarding your recent purchase. I am very sorry to hear that the bags arrived scratched. I have been unable to locate any previous correspondence on our system relating to this issue. While I appreciate that we were unable to fulfil your order in full due to limited stock availability, I would have welcomed the opportunity to discuss your concerns with you further. Under normal circumstances, we would request that our Quality Management team review the quality of any remaining stock upon receipt of such feedback. If the same issue were identified, we would then raise a quality query with our supplier. Unfortunately, as we had no remaining stock available, we were unable to complete this process. I sent an email as requested. Please feel free to reply if you have any further questions or require additional support. We would be happy to assist. Best regards. Chantel.S Customer Relations Team Manager

• 5 / 5

  

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  The people I deal with when ordering are brilliant, nothing is no trouble when I have to contact them...Kayleigh and Charlie especially are a credit to Rajapack.

  Review of 09/12/2025, following an experience of 20/11/2025 by PHILLIP B.

• 5 / 5

  

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  Quality products from a quality company

  Review of 09/12/2025, following an experience of 20/11/2025 by MANDY R.

• 5 / 5

  

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  Quick delivery off items ordered

  Review of 09/12/2025, following an experience of 26/11/2025 by IAN M.

• 4 / 5

  

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  It is always a good service, but the last 2 deliveries I have been missing my boxes and need to phone to chase them.

  Review of 01/12/2025, following an experience of 18/11/2025 by EMMA JANE C.

• 5 / 5

  

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  Brilliant company have used them for the last four years customer service excellent and price cannot be beaten.

  Review of 01/12/2025, following an experience of 10/11/2025 by NYTA H.

• 5 / 5

  

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  Fast postage and updated all the way. Great product and price as well.

  Review of 30/11/2025, following an experience of 17/11/2025 by LOUISE S.

• 5 / 5

  

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  The order arrived in double quick time and the staff are extremely helpful

  Review of 29/11/2025, following an experience of 03/10/2025 by ELIZABETH T.

• 5 / 5

  

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  Great customer service, delivery and product will use again

  Review of 26/11/2025, following an experience of 13/11/2025 by MICHAEL N.

• 5 / 5

  

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  As a company we only use Raja for our packaging needs they are good quality, quick to deliver and quick to sort out any problems

  Review of 26/11/2025, following an experience of 13/11/2025 by NICK H.

• 5 / 5

  

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  Friendly service efficiant and cost effective packaging

  Review of 26/11/2025, following an experience of 07/11/2025 by DORETTA S.

• 5 / 5

  

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  good service as normal

  Review of 26/11/2025, following an experience of 03/11/2025 by DARREN M.

• 5 / 5

  

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  Excellent service - arrived the day after order.

  Review of 26/11/2025, following an experience of 12/11/2025 by ALICE M.

• 5 / 5

  

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  You have a very good range of products, a simple ordering process and we received our order very quickly. The cardboard boxes we ordered were of very good quality.

  Review of 26/11/2025, following an experience of 05/11/2025 by PAT F.

• 5 / 5

  

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  Excellent company to deal with. Next day delivery perfect in an urgent situation. I didn't get the name of the person who took the order, but he was efficient, polite and knew his products. All in all a good experience in a stressful situation. Professional and

  Review of 26/11/2025, following an experience of 10/11/2025 by ANGELA W.

• 5 / 5

  

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  Outstanding service all round

  Review of 26/11/2025, following an experience of 31/10/2025 by A S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  First class item, very reasonably priced and delivered expertly. Many thanks

  Review of 21/11/2025, following an experience of 04/11/2025 by JOHN A.

• 5 / 5

  

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  Excellent customer service. I ordered wrong size in error and it was resolved quickly. The quality of the boxes are great. Would definitely order again.

  Review of 21/11/2025, following an experience of 06/11/2025 by MARIA C.

• 5 / 5

  

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  cant fault the service great range of products and quick delivery

  Review of 21/11/2025, following an experience of 05/11/2025 by LEE D.

• 5 / 5

  

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  I am very pleased with my last order. You have been my main box supplier for many years. The only other thing i could use are, SELF FILLING BOXES but I have not found any of these!

  Review of 21/11/2025, following an experience of 27/10/2025 by PETER S.

• 5 / 5

  

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  Easy to navigate the website and the delivery was very quick, the boxes were for a special event and the sizes available were a lot like made to measure.

  Review of 19/11/2025, following an experience of 30/10/2025 by TRACEY W.

• 4 / 5

  

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  The experience with Raja was excellent, prompt and easy to order. The delivery arrangements less so. There was a full day 8.00 - 5.00 delivery window (most people usually give a 1 or 2 hour time slot).The driver had no way of getting the pallet off the van so I suggested he cut the wrapping and I carried the boxes in. He said he was leaving the pallet and I said we didn't want it. I later found he had in effect fly-tipped the pallet on the pavement outside our premises. It was too heavy for me to move and so was left there overnight. We now have a heavy pallet that we need to dispose of.

  Review of 19/11/2025, following an experience of 06/11/2025 by WENDY H.

• 5 / 5

  

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  Quick and efficient delivery.

  Review of 18/11/2025, following an experience of 05/11/2025 by NEIL W.

• 5 / 5

  

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  Very good service

  Review of 18/11/2025, following an experience of 03/11/2025 by COURTNEY C.

• 5 / 5

  

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  High quality and quick delivery.

  Review of 18/11/2025, following an experience of 29/10/2025 by MAHELA P.

• 5 / 5

  

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  Exctlent quality competitive price,and delivery.

  Review of 17/11/2025, following an experience of 28/10/2025 by M T PERRY ENG LTD P.

• 5 / 5

  

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  It was so easy to find the products we needed, and all was delivered fast.

  Review of 16/11/2025, following an experience of 03/11/2025 by FRANK O.

• 5 / 5

  

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  Very fast delivery and good prices

  Review of 16/11/2025, following an experience of 03/11/2025 by CHRIS T.

• 5 / 5

  

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  Order went smoothly from start to finish

  Review of 15/11/2025, following an experience of 24/10/2025 by JOHN B.

• 5 / 5

  

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  very good

  Review of 13/11/2025, following an experience of 30/10/2025 by CONNOR L.

• 4 / 5

  

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  Great service very knowledgeable about the product i requested

  Review of 11/11/2025, following an experience of 29/10/2025 by MICHAEL F.

• 5 / 5

  

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  Easy Website to navigate, plenty of choice, very quick delivery.

  Review of 09/11/2025, following an experience of 22/10/2025 by JAMIE M.

• 5 / 5

  

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  Great boxes, great experience, staff can't do enough to help

  Review of 09/11/2025, following an experience of 27/10/2025 by HUMPHREY G.

• 1 / 5

  

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  I ordered before 4pm for next day delivery. It didn’t arrive the next day or even the day after that! I only ordered from you because I needed them quickly I won’t be ordering again. I have found someone cheaper who has delivered next day

  Review of 09/11/2025, following an experience of 20/10/2025 by MARY C.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for taking the time to share your feedback and for bringing the delivery delay to our attention. As mentioned previously, your area was experiencing specific logistical challenges at the time, which unfortunately caused the delay you encountered. I’m pleased that once we received your message, we were able to escalate the matter with our delivery partners and support the implementation of an immediate solution, allowing your delivery to be completed first thing the following day. That said, it is disappointing that we were unable to provide our usual standard of service on this occasion. I apologise for the inconvenience caused, as I fully understand the importance of timely deliveries to our customers. Although we’ve been in contact regarding this matter previously, please do feel free to reach out if you’d like to discuss it further. Kind regards, Chantel. S Customer Relations Team Manager

• 5 / 5

  

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  Wonderful company to deal with rally helpful and friendly excellent service won’t go anywhere else

  Review of 09/11/2025, following an experience of 20/10/2025 by VICTORIA S.

• 5 / 5

  

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  Great service, very fast and efficient

  Review of 09/11/2025, following an experience of 13/10/2025 by GEORGE M.

• 5 / 5

  

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  Great service

  Review of 09/11/2025, following an experience of 14/10/2025 by MARTIN T.

• 5 / 5

  

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  Excellent

  Review of 01/11/2025, following an experience of 13/10/2025 by MARK I.

• 5 / 5

  

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  Great product super fast delivery

  Review of 01/11/2025, following an experience of 13/10/2025 by SERENA P.

• 5 / 5

  

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  lovely one stop shop for all packaging materials.

  Review of 01/11/2025, following an experience of 10/10/2025 by SAM M.

• 5 / 5

  

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  The order was easy to place online, goods came promptly and were of good qualiry as expected.

  Review of 01/11/2025, following an experience of 09/10/2025 by VICTORIA H.

• 3 / 5

  

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  The delivery came one day when I was in and didn't ring. Left a card I found on the street.... Came back the day after. I left a note on my door, so I did get the parcel: the box was damaged. Hopefully the paper bags inside were ok

  Review of 01/11/2025, following an experience of 13/10/2025 by AGNES A.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for sharing your experience with us. We understand how frustrating it can be when deliveries don't go as planned, and we sincerely apologise for the inconvenience. If the box's contents are damaged, please contact our Customer Services team, who will be happy to assist you further. Best wishes. Chantel.S Customer Relations Team Manager

  Answer by Agnes A.

  

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  Thanks for your message. The box's corners were damaged, but the paper bags inside were ok.

  Show exchanges Hide exchanges
• 5 / 5

  

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  clear communication. arrived on time in excellent condidtion.

  Review of 01/11/2025, following an experience of 30/09/2025 by CLAIRE H.

• 5 / 5

  

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  Excellent quality and even better customer service. What an amazing company. Ill be back .

  Review of 01/11/2025, following an experience of 10/10/2025 by AARON G.

• 1 / 5

  

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  The packaging was very bad and they still haven't sent my invoice, send me my invoice immediately!

  Review of 01/11/2025, following an experience of 10/10/2025 by ILYAS K.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for your feedback. I am truly sorry to hear that your experience didn't meet your expectations. I am unable locate any contact from you to our Customer Services Team regarding the packaging and the invoice. However, I can see that your email address is set up to receive invoices automatically from our System. Kindly check your junk email, and in the meantime, I will request our Customer Services Team to contact you to see how they may assist you in resolving this as quickly as possible. Kind regards. Chantel.S Customer Relations Team Manager

• 1 / 5

  

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  We hve dealing with you for many years we moved away and recently came back. Have a price file but now told they are order x Order

  Review of 01/11/2025, following an experience of 10/10/2025 by VINCE S.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for sharing your feedback with us. Your loyalty means a great deal to us, and we’d appreciate the opportunity to discuss this further. I can see that your price file, along with the contract end date, has been shared with you. The terms and conditions to benefit from this supportive pricing remain the same as it has been throughout the years you have traded with us. I have shared additional information with you that I hope will provide some clarity on this matter. Please feel free to reach out if you would like to discuss this further. Best regards, Chantel. S Customer Relations Team Manager

• 5 / 5

  

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  Always so helpful over the phone and always deliver the next day, couldn’t ask for anything more.

  Review of 01/11/2025, following an experience of 30/09/2025 by EMMA JANE C.

• 2 / 5

  

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  the package arrived in a sorry state. luckily the contents inside were undamaged

  Review of 23/10/2025, following an experience of 02/10/2025 by TERRI M.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for taking the time to share your experience. I’m sorry to hear that your package arrived in a less than ideal condition, though I’m glad the packaging protected the contents. It appears your order spent longer than expected in the delivery network, which may have led to additional handling; however, we expect all consignments to be treated with due care. Your feedback is greatly appreciated and will be shared with our delivery partners as part of our ongoing efforts to improve service quality. Best regards. Chantel.S Customer Relations Team Manager

• 5 / 5

  

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  QUICK AND EFFICIENT SERVICE

  Review of 23/10/2025, following an experience of 06/10/2025 by JULIE B.

• 5 / 5

  

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  Excellent service- super fast delivery

  Review of 23/10/2025, following an experience of 09/10/2025 by SEAMUS O.

• 5 / 5

  

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  1st class service

  Review of 23/10/2025, following an experience of 01/10/2025 by J D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  GREAT SERVICE

  Review of 23/10/2025, following an experience of 08/10/2025 by VICKY M.

• 5 / 5

  

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  fast delivery - packed well. thank you

  Review of 23/10/2025, following an experience of 08/10/2025 by EMMA G.

• 5 / 5

  

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  Great service and prompt delivery

  Review of 23/10/2025, following an experience of 26/09/2025 by NORMA P.

• 5 / 5

  

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  Great Service

  Review of 23/10/2025, following an experience of 03/10/2025 by SAMANTHA H.

• 5 / 5

  

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  Really good service From placing order to items Arriving. Very happy Thanks so much

  Review of 23/10/2025, following an experience of 09/10/2025 by CHRISTIE W.

• 5 / 5

  

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  Been buying for decades and always satisfied

  Review of 15/10/2025, following an experience of 02/10/2025 by M J. *

  *Pseudonymized data at the request of the author

  Answer by rajapack.co.uk

  

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  Hello, Thank you so much for your wonderful review and for your continued loyalty. Your support means a lot to us, and we look forward to serving you for many more years to come. Best wishes! Chantel.S Customer Relations Team Manager

• 5 / 5

  

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  Excellent service from RAJA, as always, offering an extensive choice of packaging products, competitively priced. They are my go to packaging supplier.

  Review of 15/10/2025, following an experience of 01/10/2025 by MARK O.

• 5 / 5

  

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  ALWAYS A GREAT BRILLIANT SERVICE

  Review of 14/10/2025, following an experience of 29/09/2025 by RICHARD T.

• 5 / 5

  

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  Good communication, reliable and speedy delivery. Very pleased with the service provided

  Review of 14/10/2025, following an experience of 26/09/2025 by LOUISE S.

• 5 / 5

  

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  There was a problem with the delivery of my order due to the incompetence of the courier company, but the team at RAJA were very helpful in sorting it out. In particular, I would like to thank Eve Zachar.

  Review of 10/10/2025, following an experience of 25/09/2025 by ANDREW M.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for taking the time to share your feedback. I am sorry to hear of the difficulties you experienced with your delivery. I have shared your experience with our account manager to assist with improving the process when changes are requested. I'm delighted to hear that Eve was able to assist you in resolving this. I will be sure to share your kind words with her. If you need any further assistance, please feel free to contact us. Thank you again. Kind regards, Chantel. S Customer Relations Team Manager

• 5 / 5

  

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  Great product, Great delivery

  Review of 08/10/2025, following an experience of 22/09/2025 by TONY C.

  Answer by rajapack.co.uk

  

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  Hello there, Thank you for taking the time to share your fantastic feedback! We're delighted to hear that you are pleased with our product and delivery service. Your satisfaction is our top priority, and we look forward to serving you again soon. Best wishes! Chantel.S Customer Relations Team Manager

• 5 / 5

  

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  Placed order for bags. They arrived, and are perfect, thank you.

  Review of 08/10/2025, following an experience of 17/09/2025 by IZZY H.

• 1 / 5

  

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  STILL WAITING FOR THE DELIVERY-DPD SAID ONLY YOU CAN ASK FOR PROOF OF DELIVERY

  Review of 08/10/2025, following an experience of 18/09/2025 by JULIE H.

• 5 / 5

  

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  GREAT SERVICE AS ALWAYS

  Review of 01/10/2025, following an experience of 11/09/2025 by MARTIN B.

• 4 / 5

  

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  Kept up to speed re the delivery of the orde

  Review of 30/09/2025, following an experience of 10/09/2025 by JANICE R.

• 5 / 5

  

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  Excellent quality products, arrived quickly

  Review of 28/09/2025, following an experience of 15/09/2025 by ZUNAID A.

• 5 / 5

  

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  I urgently needed some packing materials, so I called the office to double-check delivery times. It was easy to get through, and the information given was very helpful. I received all the materials on time

  Review of 27/09/2025, following an experience of 05/09/2025 by LIVIA M.

• 5 / 5

  

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  Sales advisor very helpful

  Review of 26/09/2025, following an experience of 04/09/2025 by CHARLOTTE G.

• 5 / 5

  

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  Great service as always

  Review of 26/09/2025, following an experience of 04/09/2025 by TREVOR G.

• 5 / 5

  

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  GREAT EXCELLENT

  Review of 26/09/2025, following an experience of 04/09/2025 by JOGEN R.

• 1 / 5

  

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  Absolutely appalling service in EVERY way

  Review of 25/09/2025, following an experience of 22/08/2025 by SUSAN K.

  Answer by rajapack.co.uk

  

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  Good Afternoon Susan, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the difficulties you recently experienced, especially following the thoughtful and kind words of appreciation you shared with me during our last interaction. Please accept my sincere apologies for your experience not reflecting the level of service we strive to provide. I have escalated your concerns to our Sales Manager, who I understand has already been in touch with you and will continue working with you toward a resolution. In the meantime, if there is anything else I can do to support you, please feel free to contact me directly. Kind regards, Chantel S. Customer Relations Team Manager

• 5 / 5

  

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  A very prompt delivery, thank you.

  Review of 18/09/2025, following an experience of 03/09/2025 by PAMELA E.

• 5 / 5

  

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  Quick delivery, efficient service

  Review of 16/09/2025, following an experience of 02/09/2025 by JOHN W.

• 4 / 5

  

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  Quick service. Only problem, the same as I had before. The box was damaged and open. Box not strong enough

  Review of 16/09/2025, following an experience of 02/09/2025 by HAYLEY B.

• 5 / 5

  

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  Easy to order and speedy delivery.

  Review of 16/09/2025, following an experience of 28/08/2025 by ALICE M.

• 3 / 5

  

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  Unfortunately the cardboard food boxes were sooooo tightly wrapped that the sides are bent.

  Review of 16/09/2025, following an experience of 22/08/2025 by PAULA H.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for sharing your feedback. I am sorry that your boxes arrived in the condition they did. Your experience is important to us, and we appreciate your insights, especially as they help us improve our packaging methods. Thank you for bringing this to our attention. If you want to discuss this further, please feel free to reach out. Best regards, Chantel.S Customer Relations Team Manager

• 5 / 5

  

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  Great price and great product for storing under a sofa.

  Review of 16/09/2025, following an experience of 29/08/2025 by SEAN M.

• 5 / 5

  

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  Good service and value

  Review of 16/09/2025, following an experience of 29/08/2025 by ANTHONY C.

• 5 / 5

  

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  Perfect, the product is what I wanted, fast delivery very good packed

  Review of 16/09/2025, following an experience of 26/08/2025 by ADEL K.

• 1 / 5

  

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  The delivery was only successful at the third attempt, following several phone calls to the various delivery companies involved! To my mind there too many subcontractors involved that were hard to get hold of.

  Review of 16/09/2025, following an experience of 27/08/2025 by REINHARD B.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for taking the time to share your experience with us. I’m truly sorry to hear about the challenges you faced with your delivery. We fully understand how frustrating this must have been, and I greatly appreciate your feedback. I have attempted to reach out to you to discuss this matter further. To clarify, we work with one dedicated delivery partner who covers most of mainland UK. In cases where addresses are further afield, third-party couriers may be used. According to the tracking information for your order, delivery was attempted on two previous occasions. However, I have not located the contact with us you mentioned in our system. I would really value the opportunity to investigate this further. At your convenience, please feel free to contact me directly so that we can do so together. Thank you again for your time, and I look forward to hearing from you. Warm regards, Chantel S. Customer Relations Team Manager

• 5 / 5

  

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  Great products.

  Review of 16/09/2025, following an experience of 26/08/2025 by MIRABELA B.

• 5 / 5

  

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  Great service

  Review of 15/09/2025, following an experience of 26/08/2025 by SALLY O.

• 5 / 5

  

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  Everything about the experience was above par: ordering, the item itself, and then -- because I had foolishly ordered an item too bulky for me to handle -- graciously agreeing to collect it and take it back.

  Review of 15/09/2025, following an experience of 26/08/2025 by EVELYN T.

• 2 / 5

  

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  Two of the postal tubes arrived damaged and two were missing one of their lids

  Review of 15/09/2025, following an experience of 26/08/2025 by ALLEGRA G.

  Answer by rajapack.co.uk

  

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  Hello, Thank you for sharing your feedback with us. We’re sorry to hear that the postal tubes arrived damaged and you experienced issues with the lids. I understand how frustrating this must have been, and I truly appreciate you bringing it to our attention. I couldn’t find a record of you contacting our Customer Services Team about this matter, so I’ve asked a team member to contact you directly and offer further assistance. Kind regards, Chantel. S Customer Relations Team Manager

• 1 / 5

  

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  The box was supposed to be strong to hold heavy weight as advertised but when I got the box it was already folded on one side. The reactangle box was looking like a pentagonal box. I wonder how the box can protect my contents if it cannot handle courier handling?

  Review of 15/09/2025, following an experience of 26/08/2025 by MOULALI H.

• 5 / 5

  

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  Quick delivery,

  Review of 15/09/2025, following an experience of 26/08/2025 by DAVID R.

• 5 / 5

  

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  it was excellent

  Review of 15/09/2025, following an experience of 26/08/2025 by JULIAN B.

• 5 / 5

  

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  It's been a cost saver, time saver, delivery is much more reliable, everything was fine.

  Review of 13/09/2025, following an experience of 18/08/2025 by LINCY V.

• 1 / 5

  

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  Wrong product received and took more than 2 weeks for investigation and still no solutions.

  Review of 13/09/2025, following an experience of 15/08/2025 by MEI C.

  Answer by rajapack.co.uk

  

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  Hello, We’re truly sorry to hear about your experience and understand the frustration of receiving the wrong product. We appreciate your patience during the investigation process with our suppliers and are committed to finding a solution. I am pleased to see this has now been resolved. However, if you require further assistance, please feel free to contact us. Kind regards, Chantel.S Customer Relations Team Manager

Reviews displayed in chronological order