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Review Summary
The brand is praised for its excellent service, beautiful and professional packaging, and competitive pricing, ensuring customer satisfaction and efficiency.
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P. H.
28 Mar 2026
Verified reviewProduct range and service is good, but products tend to be expensive
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Suhasbhai V.
28 Mar 2026
Verified reviewGood service
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Janie M.
24 Mar 2026
Verified reviewAMAZING!
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Eva K.
24 Mar 2026
Verified reviewrecently purchased magnetic gift boxes from Raja and I’m extremely satisfied with my experience. The quality of the boxes is excellent — sturdy, well-finished, and exactly what I needed for my products. Delivery was fast and everything arrived in perfect condition. Their customer service was also very helpful and professional, making the whole process smooth and stress-free. I will definitely be purchasing from Raja again and would highly recommend them to anyone looking for reliable packaging solutions.
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Amin A.
24 Mar 2026
Verified reviewGood company with variety of option
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Mark R.
24 Mar 2026
Verified reviewThank you, all of my requested order was fulfilled swiftly.
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Simon W.
24 Mar 2026
Verified reviewThe Courier fail on two occasions to deliver stating that they could not find me, they have delivered before. the Boxes were also damaged
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Wojtek B.
18 Mar 2026
Verified reviewPacked too tightly with nylon band which cuts into first and last box rendering them unusable. Separate cardboard should be added to protect or put in two more boxes.
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Sajida Y.
18 Mar 2026
Verified reviewBrilliant quality and fast delivery
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Craig C.
18 Mar 2026
Verified reviewExcellent service and product.
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Lisa T.
18 Mar 2026
Verified reviewUnfortunately the service was not good. We have waited three weeks for a matter to be resolved which in todays business climate is unacceptable and shows little regard for your customer base.
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Anne M.
18 Mar 2026
Verified reviewDelivery is next day 99% of the time.
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Simon N.
11 Mar 2026
Verified reviewRaja ordering system is very straightforward so making my experience very pleasurable. Arrived on the stated day well packed so no damage goods. I would give them five stars without any hesitation.
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Rob M.
11 Mar 2026
Verified reviewThe items purchased were obviously out of stock at the time and a terrible delay in receiving ensued.
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Andrew C.
4 Mar 2026
Verified reviewEfficient as always. Also price competitive. Well done!
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Julian W.
4 Mar 2026
Verified reviewVery prompt delivery
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David E.
4 Mar 2026
Verified reviewGood product line, but on some items there is a long lead time.
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Bella P.
4 Mar 2026
Verified reviewThe company seems to have changed from being so helpful and fast to just making mistakes and I am not feeling like ordering from them. It's such a competitive market and I feel they need to up their game again to stop me from going elsewhere. The past few years they have been amazing and friendly and helpful but something has happened and I have lost confidence in them.
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Vishalkumar P.
1 Mar 2026
Verified reviewwrong information. unhelpful at all. i had issue on their very forst order. i asked customer care help to return parcel. they like to charge 35 £ fees to send back which they sent me with 62£ bill includes 9.89postage charge initially. very bad service i explained custemer care person but not good service from them.
Reply from rajapack.co.uk
Hello, Thank you for your message. I’m sorry you did not have the opportunity to review my earlier response to this matter. In that correspondence, I outlined our pricing structure. I highlighted the prompts in our advertising materials, intended to provide clarity as we understand that interpretations and expectations can differ from person to person. I also explained that, regrettably, our returns policy does not include free returns, and collections are not a standard service offered by our delivery partners. However, I can see that a quotation was obtained from them to support you, should you wish to arrange a collection. In addition, alternative return options were provided so you can return the items you no longer require in a way that best suits you. Please be assured that my team is committed to supporting our customers and always strives to be as helpful as possible. That said, there are occasions where we must operate within certain policy guidelines to ensure we can provide fair and consistent support to all customers. I’m pleased to note that your case has now been closed as resolved. However, if there is anything further I can assist you with, please do not hesitate to get in touch. Kind regards, Chantel.S Customer Relations Team Manager
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Sharon M.
1 Mar 2026
Verified reviewPrice was good value for money. The service from the company was great. The shipping company (DX) could be better ! We have had issues with them before
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