Customer reviews for RAJA UK

Customer reviews

• 5 / 5

  

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  The order arrived, as promised, on the next working day and everything was in order. Prices are competitive.

  Review of 10/09/2022, following an experience of 02/09/2022 by FABRIZIO G.

• 3 / 5

  

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  incorrect items , still waiting after almost a week for correct item

  Review of 09/09/2022, following an experience of 02/09/2022 by LOUISE J.

• 5 / 5

  

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  Rajapack isn't always the cheapest option for packaging and storage options, but they are always good value and, mostly importantly, super reliable and very quick with dispatch and delivery. They are always the first place I go for packaging and shipping materials.

  Review of 09/09/2022, following an experience of 01/09/2022 by ROBEY J.

• 2 / 5

  

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  Box arrive damage, the quality of the boxes are getting worst.

  Review of 08/09/2022, following an experience of 31/08/2022 by GAEL D.

• 5 / 5

  

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  Website easy to use, prices are always competitive, delivery is fast and reliable. We use Rajapack for packing need for a line of our products and they always deliver.

  Review of 08/09/2022, following an experience of 01/09/2022 by BARRY N.

• 1 / 5

  

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  Ordered 1st September at 2.32pm and paid for next day delivery. Now on the 8th of September and still no delivery. Two telephone calls and I have been told they will be here today - just as I was told yesterday! No offer of refunded delivery charge; in fact not even an apology! Disgusted with the level of service, customer services could not have given a monkeys that we needed these boxes yesterday for a first order from a new large client. This could well cost my small business thousands of pounds.

  Review of 08/09/2022, following an experience of 01/09/2022 by SHERYL W.

• 1 / 5

  

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  Next day delivery is now turning into 4 day and still has not been delivered yet.

  Review of 07/09/2022, following an experience of 31/08/2022 by THOMAS W.

• 2 / 5

  

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  Our delivery arrived damaged and although we sent an email to your Customer Services Department, with Photographs of the damage, no one has contacted us about it.

  Review of 07/09/2022, following an experience of 31/08/2022 by ADAM N.

• 5 / 5

  

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  Excellent Service! Spot on!

  Review of 06/09/2022, following an experience of 23/08/2022 by NAIM J.

• 1 / 5

  

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  Dreadful service ! We only received the dividers and not the boxes. We sent a photo to company as proof. They offered to re-send the ordered items on next day delivery. The goods did not arrive, we were advised now out of stock. We explained we were moving on Thursday ! Do Not Use This Company !

  Review of 06/09/2022, following an experience of 30/08/2022 by JOHN B.

• 1 / 5

  

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  they sent the wrong order, RAJA's fault. They sent the correct one after i complained. They then charged and invoiced me for 2 orders !!

  Review of 02/09/2022, following an experience of 26/08/2022 by GARY B.

• 1 / 5

  

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  Super expensive post and packaging fees. In fact, I paid more for my delivery than the actual product I ordered. The bags arrived in a box 40 times it’s size. Such a shame..I did bring it up with customer services and they did nothing about it. If they were business minded, they could have offered next time you order we will offer free delivery…or a £5 voucher. Clever businesses do what it takes to keep their customers coming back. Shame. Oh, and the bags are squished and shabby looking.

  Review of 02/09/2022, following an experience of 25/08/2022 by PEARL E.

• 5 / 5

  

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  Fast, good service good quality products

  Review of 02/09/2022, following an experience of 18/08/2022 by GERALDINE P.

• 1 / 5

  

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  The boxes were meant for a house move, but are so small you couldn’t fit a cup in them Not fit to use for anything

  Review of 01/09/2022, following an experience of 25/08/2022 by STEPHEN M.

• 5 / 5

  

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  Great service, quick delivery

  Review of 30/08/2022, following an experience of 23/08/2022 by GUY L.

• 5 / 5

  

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  Really quick delivery and good communication

  Review of 30/08/2022, following an experience of 23/08/2022 by CLAIRE B.

• 5 / 5

  

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  Great service from Raja UK as always. Prompt delivery and the product was exactly as we were looking for.

  Review of 30/08/2022, following an experience of 23/08/2022 by JASON K.

• 5 / 5

  

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  Good service as usual.

  Review of 30/08/2022, following an experience of 23/08/2022 by SARAH P.

• 1 / 5

  

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  I’d rather not have your big logo on my boxes. I ordered a test amount before a large order but I won’t be ordering.

  Review of 30/08/2022, following an experience of 16/08/2022 by MAX L.

• 5 / 5

  

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  Excellent service and product. Exceeded expectations.

  Review of 30/08/2022, following an experience of 15/08/2022 by CHRIS T.

• 5 / 5

  

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  Great prices, great range of box sizes, and great service with really fast delivery. I'll be using them again, for sure.

  Review of 28/08/2022, following an experience of 21/08/2022 by WILL B.

• 1 / 5

  

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  I received the order, and I have been a customer before and the envelopes were good that time in the past order, but I have to say that the quality of the envelopes I received this time were very poor, I do not know what has changed but the envelopes are stuck together and do not stretch as well as they use to, it is difficult to put the product in the envelope now you really have to push it in hard, it gets stuck a lot. I do not know what you have done since I last ordered but the quality is poor. And also the service has got worse too. First of all my order was lost so I had to wait for replacement to be shipped (how do you lose a pallet of 1800 envelopes!?). Second of all, the courier refused to help me carry it up to my office apartment which was only one floor and he just the left the big pallet of 1800 envelopes on the street outside my office apartment building and phoned me to tell me he had left it there. I am emailing to tell you my experience and that I will no longer be ordering from you again. I will be going elsewhere for my supplies. Regards, Jonathan

  Review of 27/08/2022, following an experience of 15/08/2022 by JONATHAN L.

• 5 / 5

  

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  on time and great product

  Review of 26/08/2022, following an experience of 12/08/2022 by STEVE K.

• 5 / 5

  

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  Very happy with the products and customer service is excellent

  Review of 25/08/2022, following an experience of 18/08/2022 by ANGELA D.

• 5 / 5

  

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  Had a problem with the delivery which was not Raja or the Logistics company's fault but the customer service team went all out to assist and help resolve. The package was then found. Never had a bad experience with these guys.

  Review of 24/08/2022, following an experience of 09/08/2022 by RACHEL A.

• 4 / 5

  

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  Good products but expensive.

  Review of 23/08/2022, following an experience of 09/08/2022 by SARAH H.

• 1 / 5

  

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  No acknowledgement of ‘partial’ error from a previous Order code

  Review of 23/08/2022, following an experience of 08/08/2022 by MARK G.

• 5 / 5

  

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  Very swift delivery of goods. Always pleased with the efficiency and turnaround! Thank you Raja Team!

  Review of 23/08/2022, following an experience of 16/08/2022 by LIS P.

• 5 / 5

  

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  Quick service for all our packaging needs as a small business a reliable delivery service quick turn aound and quality products that do what we need.

  Review of 22/08/2022, following an experience of 15/08/2022 by JOSH S.

• 5 / 5

  

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  Always a pleasure to deal with Raja. Efficient service with a recent speedy delivery of goods. Thank you

  Review of 22/08/2022, following an experience of 07/08/2022 by PATRICIA M.

• 5 / 5

  

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  Excellent service as usual

  Review of 22/08/2022, following an experience of 15/08/2022 by ALISON B.

• 5 / 5

  

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  easy and straight forward

  Review of 22/08/2022, following an experience of 15/08/2022 by IAN J.

• 3 / 5

  

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  Its was fast shipping but the packages were damaged and I received it my item fully dropped on floor i hope they will do something on packaging

  Review of 22/08/2022, following an experience of 15/08/2022 by KHAMINI C.

• 5 / 5

  

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  Good high quality products and fast delivery. If any issue, they respond quickly and professionally.

  Review of 19/08/2022, following an experience of 11/08/2022 by JANE B.

• 5 / 5

  

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  Good product quickly delivered.

  Review of 18/08/2022, following an experience of 04/08/2022 by KEITH T.

• 5 / 5

  

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  Good service & fast

  Review of 18/08/2022, following an experience of 11/08/2022 by DAN R.

• 5 / 5

  

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  Goods were available &were delivered the next day. Great service would highly recommend.

  Review of 18/08/2022, following an experience of 04/08/2022 by KAREN B.

• 5 / 5

  

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  Repeat order arrived on time just as promised

  Review of 17/08/2022, following an experience of 10/08/2022 by ANTHONY C.

• 5 / 5

  

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  Accurate description fast delivery quality product Fab

  Review of 17/08/2022, following an experience of 10/08/2022 by ANTHONY K.

• 5 / 5

  

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  Everything arrive on time! Excellent website and easy to order.

  Review of 16/08/2022, following an experience of 09/08/2022 by MAIRA G.

• 5 / 5

  

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  They sell boxes!

  Review of 16/08/2022, following an experience of 09/08/2022 by PAUL R.

• 5 / 5

  

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  Good quality product, good price, fast delivery

  Review of 16/08/2022, following an experience of 02/08/2022 by ROBERT S.

• 5 / 5

  

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  Fast Well packed Excellent customer service

  Review of 16/08/2022, following an experience of 09/08/2022 by CAROL D.

• 5 / 5

  

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  Good products and good service.

  Review of 15/08/2022, following an experience of 08/08/2022 by JOHN C.

• 5 / 5

  

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  Excellent product and superb customer services.

  Review of 15/08/2022, following an experience of 01/08/2022 by ISMAIL B.

• 1 / 5

  

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  Sent entirely the wrong item. Have not fixed this for us.

  Review of 15/08/2022, following an experience of 01/08/2022 by JEFF B.

• 5 / 5

  

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  Very good product. Works well with masking tape where the rubber roller can be rotated to draw off a new length. Tricky with sellotape.

  Review of 15/08/2022, following an experience of 06/08/2022 by CHRISTOPHER J.

• 5 / 5

  

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  All very positive.

  Review of 14/08/2022, following an experience of 06/08/2022 by JESSICA W.

• 2 / 5

  

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  Last 2 deliveries of 3 x 15l Water bottles have been short delivered. Still waiting for replacements a week later after emailing customer service (no response) and doing online chat which resulted in what I thought was a good response but still no replacements?

  Review of 12/08/2022, following an experience of 04/08/2022 by BRIAN L.

• 5 / 5

  

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  they have a wide range of products to choose from. I had a great experience with customer service. Recommend.

  Review of 12/08/2022, following an experience of 29/07/2022 by ANDREEA N.

• 5 / 5

  

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  Great and quick service

  Review of 11/08/2022, following an experience of 28/07/2022 by ROBERT A.

• 5 / 5

  

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  Graham is an amazing driver, always prompt.

  Review of 11/08/2022, following an experience of 28/07/2022 by GEORGIA W.

• 5 / 5

  

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  Good customer Service and appear happy to help. I needed the product next day, and I chased first thing in the morning. They advised a delivery time window, and tracking details. It arrived as stated, and in good condition. No complaints and I'm happy with the service.

  Review of 10/08/2022, following an experience of 03/08/2022 by DARREN B.

• 1 / 5

  

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  Poor quality products and terrible service, no I would not recommend.

  Review of 09/08/2022, following an experience of 02/08/2022 by MICHAEL M.

• 4 / 5

  

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  Bought a strapping machine for the shop. I got the whole lot for a fab price, including the dispenser on wheels, strap, tensioner, seals and sealer. Arrived really quickly. Good items. The only reason its not a 5 star is because one of my items on order was out of stock and there was no note to say this. I only knew when I rang to check, because I was worried it had been missed. I would definitely buy from here again.

  Review of 09/08/2022, following an experience of 26/07/2022 by SUE E.

• 5 / 5

  

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  Great customer care and fast delivery. Will definitely come back

  Review of 09/08/2022, following an experience of 02/08/2022 by PAWEL J.

• 4 / 5

  

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  They were very efficient and the goods came quickly

  Review of 09/08/2022, following an experience of 26/07/2022 by KATH W.

• 1 / 5

  

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  After being told twice that there had been attempted delivery while I was waiting at the delivery address I asked for a return on my purchase and have still not received a response. The purchase was time sensitive and after fives days of waiting was no longer viable.

  Review of 09/08/2022, following an experience of 02/08/2022 by CHRISTIAN T.

• 5 / 5

  

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  Perfect service and great quality bags!

  Review of 09/08/2022, following an experience of 26/07/2022 by CAROLINE P.

• 5 / 5

  

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  First-class service. Easy to use Website

  Review of 08/08/2022, following an experience of 01/08/2022 by ADRIAN W.

• 4 / 5

  

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  No confirmation email. But the product was delivered om time as stated.

  Review of 07/08/2022, following an experience of 30/07/2022 by DANIEL C.

• 3 / 5

  

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  Normally very good, however my most recent delivery was wrong and I haven't had any replies from Rajapack to my emails trying to deal with the error. I ordered 2 sizes of the cardboard envelopes and was invoiced for that, however instead of one of the sizes, I received a different size & type of envelope.

  Review of 06/08/2022, following an experience of 30/07/2022 by TARA P.

• 5 / 5

  

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  Have bought 15L water bottles from Raja for a few months. Ordering is easy on website , delivery is always great but packaging not so great. Had a delivery today for 3 bottles. Packaging was non existent and only 2 bottles delivered. Driver said he had only 2 but packaging fell apart so no idea where the 3rd bottle had gone! Rajapack are a packaging company apparently??!!

  Review of 05/08/2022, following an experience of 28/07/2022 by BRIAN L.

• 5 / 5

  

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  I just received my fourth order from Raja Pack, and it came really quickly, as they always do. This is a great company with a huge range of products - and everything I've tried from them is always the best. I'd happily recommend them to anyone

  Review of 04/08/2022, following an experience of 28/07/2022 by FIONA D.

• 5 / 5

  

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  good products, quick delivery

  Review of 04/08/2022, following an experience of 28/07/2022 by ERIN L.

• 5 / 5

  

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  Excellent service and prices, thank you!

  Review of 04/08/2022, following an experience of 21/07/2022 by ANDREW F.

• 5 / 5

  

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  Craig is a superstar and has the best customer service Thank you!

  Review of 04/08/2022, following an experience of 28/07/2022 by DANIELLE V.

• 1 / 5

  

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  I'm waiting for my invoice, so difficult to have it

  Review of 04/08/2022, following an experience of 28/07/2022 by WANDERSON P.

• 5 / 5

  

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  Super fast and efficient service. Have been a customer for many years.

  Review of 03/08/2022, following an experience of 19/07/2022 by A G.

• 5 / 5

  

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  Quick delivery and accurate packaging. All went smooth.

  Review of 01/08/2022, following an experience of 25/07/2022 by BENCE A.

• 5 / 5

  

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  Efficient ordering and quick delivery.

  Review of 28/07/2022, following an experience of 20/07/2022 by EILEEN C.

• 5 / 5

  

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  First order with Raja has been a good experience. Cartons were as described and delivered within 2 working days.

  Review of 28/07/2022, following an experience of 21/07/2022 by ADELE S.

• 5 / 5

  

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  excellent service

  Review of 28/07/2022, following an experience of 21/07/2022 by JASON E.

• 5 / 5

  

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  Great customer service and quick delivery. That's what you need in our busy lives. Can just recommend.

  Review of 27/07/2022, following an experience of 20/07/2022 by OLIVER P.

• 5 / 5

  

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  great black cling film strong. boxes nice deliver good a wee bit expensive but everything is now

  Review of 26/07/2022, following an experience of 19/07/2022 by RACHEL B.

• 1 / 5

  

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  Customer service is awful and delivery times are not true.

  Review of 26/07/2022, following an experience of 22/06/2022 by ZAHRA A.

• 1 / 5

  

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  Delivered item which was damaged and could not be used and struggled to get in contact with the right people

  Review of 22/07/2022, following an experience of 15/07/2022 by SOHAIL R.

• 1 / 5

  

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  despite repeatedly chasing it, our order was delivered days late. raja were very unhelpful and kept saying it'll come tomorrow but it never did. also products are more expensive than other sites.

  Review of 21/07/2022, following an experience of 14/07/2022 by KIRSTIE F.

• 5 / 5

  

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  Found what i wanted. ordered it. it came

  Review of 20/07/2022, following an experience of 12/07/2022 by DAVID Y.

• 1 / 5

  

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  Online shop not accurate with quantities - allows to order while not having stock and then after causing issues - poor communication and customer service regarding refund, even the order hasn't been completed. Wouldn't recommend or risk ordering if planning a bulk order.

  Review of 20/07/2022, following an experience of 13/07/2022 by RUGILE D.

• 5 / 5

  

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  Great products, delivered fast with good prices. Exactly why I use Raja

  Review of 19/07/2022, following an experience of 12/07/2022 by DIANA G.

• 5 / 5

  

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  Good range of products and excellent service, would highly recommend.

  Review of 16/07/2022, following an experience of 09/07/2022 by JAMES C.

• 5 / 5

  

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  Very quick and efficient service. Will most certainly be using again in the near future.

  Review of 16/07/2022, following an experience of 08/07/2022 by ADEDOLAPO O.

• 5 / 5

  

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  All good, all delivered

  Review of 15/07/2022, following an experience of 08/07/2022 by KEVIN T.

• 5 / 5

  

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  Fast efficient service.

  Review of 14/07/2022, following an experience of 07/07/2022 by HITENKUMAR P.

• 5 / 5

  

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  Item was delivered so quickly and was of the quality desired. Thank You!!!

  Review of 13/07/2022, following an experience of 05/07/2022 by SARAH M.

• 5 / 5

  

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  Great products, fast delivery.

  Review of 13/07/2022, following an experience of 06/07/2022 by KIAYA S.

• 5 / 5

  

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  Quick and easy to order, always prompt delivery

  Review of 11/07/2022, following an experience of 03/07/2022 by MATTHEW R.

• 4 / 5

  

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  I would have given 5 stars only for the fact I was being charged £25.00 to deliver to Northern Ireland, so I arranged my own courier collection for £10.79. Customer service was very helpful in helping me to arrange this & printing the courier labels at their side. NB the product cost £27.00.

  Review of 07/07/2022, following an experience of 29/06/2022 by BRIAN Q.

• 5 / 5

  

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  As a first time customer, I was very satisfied with my purchase, especially with how quick and easy the delivery was made.

  Review of 05/07/2022, following an experience of 28/06/2022 by EVAN ALED J.

• 5 / 5

  

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  All items requested in stock and delivered next working day

  Review of 04/07/2022, following an experience of 27/06/2022 by CHRISTINE B.

• 5 / 5

  

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  As described and delivered when promised

  Review of 02/07/2022, following an experience of 25/06/2022 by HUGH A.

• 5 / 5

  

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  Excellent, very fast postage, highly recommend.

  Review of 01/07/2022, following an experience of 24/06/2022 by DAVID S.

• 5 / 5

  

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  Have every thing I need, great quality fast delivery, sorry could be a little cheaper in these rising price times

  Review of 29/06/2022, following an experience of 22/06/2022 by ROBERT S.

• 1 / 5

  

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  Not heard back from them when everything ended up not being in stock. Still took money, still awaiting goods or a call back more than a week later.

  Review of 29/06/2022, following an experience of 22/06/2022 by MATT N.

• 5 / 5

  

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  Next day delivery and products are just what I needed. Brilliant service.

  Review of 28/06/2022, following an experience of 21/06/2022 by NICOLA T.

• 5 / 5

  

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  Quick and easy transaction and delivered the next day!

  Review of 28/06/2022, following an experience of 21/06/2022 by JAMES D.

• 2 / 5

  

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  I ordered gift bags for an event making sure I ordered first thing in the morning to meet the next day delivery deadline. Firstly my order was missed and only placed the following day - I had staff lined up to pack the bags. Then part of my order was out of stock leaving me 25 bags short. Finally when the bags arrived, the plastic they were wrapped in was torn open. The majority of the bags were scuffed, dirty and dusty.

  Review of 27/06/2022, following an experience of 20/06/2022 by ROBERTA F.

• 5 / 5

  

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  I run a small mail order business and the quality of the packaging, especially the ease of assembly of postal boxes makes the differences between getting orders out on time or failing. The boxes from Raja are excellent, well-designed and easy to use. They also turn up quickly, so I don't need to worry about ordering weeks ahead.

  Review of 27/06/2022, following an experience of 20/06/2022 by GIL K.

• 5 / 5

  

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  Fast, efficient service. order correct on arrival. will definitely use again

  Review of 27/06/2022, following an experience of 17/06/2022 by CLIVE H.

Reviews displayed in chronological order