Customer reviews for glisshop.co.uk

Customer reviews

• 2 / 5

  

  Edit Flag

  Ordered a pair of outerknown seventyseven cord shorts on the 1st of May after chasing up what had happened to the order I was told they weren't being sent until the 13th! No reason for this when asked , no transparency! They then didn't turn up for another 5 days. The delivery was a shocking £19 from France. So when I thought I was getting a good deal I wasn't, Wished I'd just ordered from the USA and received the product within 7 days.Not a great customer experience and won't be using them again.

  Review of 13/06/2025, following an experience of 01/05/2025 by ADRIAN F.

  Answer by glisshop.co.uk

  

  Flag

  Hello and thank you for leaving your feedback. We are sorry that you were unhappy with the delivery experience. We ship to the UK on Tuesdays and Thursdays each week and due to several bank holidays in France early May we were unable to dispatch your parcel until Tuesday 13 May. We apologise for the lack of transparency regarding the delivery date and will endeavour to rectify this in future. As for the shipping costs, please note that these also include all customs duties. Best regards The Glisshop Team

• 5 / 5

  

  Edit Flag

  Quick delivery, good choice of skis

  Review of 13/06/2025, following an experience of 28/03/2025 by VLADIMIR B.

• 5 / 5

  

  Edit Flag

  All good. Quick delivery. Goggles were great. no problems.

  Review of 13/06/2025, following an experience of 24/03/2025 by ENRIQUE KIYOSHI G.

• 5 / 5

  

  Edit Flag

  Good service, very happy with the skis I purchased

  Review of 13/06/2025, following an experience of 27/03/2025 by FINN H.

• 5 / 5

  

  Edit Flag

  Great service, received my board in time for Austria! .. good customer service aswell and board came in good condition

  Review of 13/06/2025, following an experience of 23/03/2025 by ARJUN L.

• 2 / 5

  

  Edit Flag

  Price was good for item, However at £19.99 for delivery not good especially as the item was £249.60 normally free delivery, also Slow to dispatch and slow postage, so overall, it was not good. I had to message to find out if my items had been dispatched, I will possibly not use again i will use a company in the UK. As faster delivery and free delivery when spending over £100.

  Review of 12/06/2025, following an experience of 07/05/2025 by EVANS D.

  Answer by glisshop.co.uk

  

  Flag

  Hello and thank you for leaving your feedback. We apologise for the lengthy delivery period, which was exceptional. We ship to the UK on Tuesdays and Thursdays as indicated on the website. However Thursday 8 May was a bank holiday in France which meant that the next collection was Tuesday 13 May. As for shipping costs, we actually only invoice a fraction of what it costs us to ship to the UK and the price also includes all customs duties. Best regards The Glisshop Team

• 5 / 5

  

  Edit Flag

  Good value and very easy process

  Review of 02/06/2025, following an experience of 17/03/2025 by IAN F.

• 5 / 5

  

  Edit Flag

  Superb service from product selection to delivery. Sound advice, competitive pricing and no pesky customs charges. Would highly recommend

  Review of 02/06/2025, following an experience of 04/05/2025 by VANESSA D.

• 5 / 5

  

  Edit Flag

  All good

  Review of 02/06/2025, following an experience of 26/03/2025 by JEANNETTE C.

• 5 / 5

  

  Edit Flag

  Wide choice of equipment, clear descriptions, easy order process, reasonable delivery charges.

  Review of 02/06/2025, following an experience of 13/03/2025 by STEVEN F.

• 5 / 5

  

  Edit Flag

  Goodness me.. well wraped. Carefuly packed. The skis - bindings set & ready - 'Fab'. Thank you.

  Review of 02/06/2025, following an experience of 27/03/2025 by WILLIAM D.

• 5 / 5

  

  Edit Flag

  Great, I liked the customisation options for the skis and range of choices. Package arrived in time and was nicely protected.

  Review of 02/06/2025, following an experience of 23/03/2025 by ALINE B.

• 5 / 5

  

  Edit Flag

  I’ve bought from Glisshop a few times over the past few months…one to buy skis and now for sunglasses…each time was a great experience with quick service! Highly recommended.

  Review of 02/06/2025, following an experience of 29/04/2025 by STAN M.

• 5 / 5

  

  Edit Flag

  Great company, and delivered as promised with no issues

  Review of 02/06/2025, following an experience of 19/03/2025 by DARREN R.

• 5 / 5

  

  Edit Flag

  Great price and good communication regarding delivery

  Review of 02/06/2025, following an experience of 19/03/2025 by GARY J.

• 2 / 5

  

  Edit Flag

  A trusted supplier has let me down and I will not be using them again.

  Review of 02/06/2025, following an experience of 08/03/2025 by PETER Z.

  Answer by glisshop.co.uk

  

  Flag

  Hello, Thank you for taking the time to share your experience with us. You recently placed an order on our website, and unfortunately, there was an error in the product description. We sincerely apologize for this oversight. As a gesture of goodwill, we offered you a discount code for a future purchase, but we understand that you declined. Please note that you also had the option to request a return and a full refund if the product did not match its online description. Should a similar issue arise in the future, don’t hesitate to contact us—we’ll do our best to find a satisfactory solution for you. Your feedback is invaluable and helps us continuously improve the quality of our services. Thank you again, The Glisshop team

• 5 / 5

  

  Edit Flag

  Goor shop, ski arrived on time, no stamp duty for uk buyer, all good

  Review of 31/05/2025, following an experience of 17/03/2025 by KATARZYNA M.

• 2 / 5

  

  Edit Flag

  Glisshop have agreed that I can return one product (skis) for a refund but took three weeks and several phone calls to agree to the return, and since then have consistently failed to arrange for a courier to collect them. Glisshop customer service does not respond to emails. I have to telephone them to get anything done, and the response by telephone is that they have trouble with their courier (Evri) but the skis will be collected at some point. Which means I have no idea when. They refuse to use a different courier who might actually turn up. And the refund will take a further 3 weeks once the skis do get back to Glisshop. This is poor service by any standard.

  Review of 31/05/2025, following an experience of 08/04/2025 by GREGORY B.

• 5 / 5

  

  Edit Flag

  Excellent shopping experience. Had the pack in the colour I wanted at the best price even with import costs to UK. Shipped from France to UK with no issues, arrived within a week, no additional charges. Kept updated about progress of order. Would buy again from this seller.

  Review of 31/05/2025, following an experience of 09/04/2025 by SARAH T.

• 5 / 5

  

  Edit Flag

  This was my 2nd time ordering from Glissop, so that's a good start. I find the website shows a lot of detail about the sunglasses I wanted to buy, so I could take time and find the right shade and sun protection. I do find the glasses to be very competitively priced and I trust the authenticity and quality of what is on offer. I spoke to William Eiras concerning an identical pair of glasses on an alternative site, he was happy to price match, so the purchase was even more rewarding. I hope to continue purchasing from Glissop and I value their service.

  Review of 16/05/2025, following an experience of 11/02/2025 by SELMA J.

• 5 / 5

  

  Edit Flag

  Great price, clear details about delivering to the UK, high quality job fitting bindings, overall excellent service.

  Review of 15/05/2025, following an experience of 24/04/2025 by JEREMY N.

• 5 / 5

  

  Edit Flag

  Promt service and speedy delivery. Great walking boots. Thanks

  Review of 15/05/2025, following an experience of 28/04/2025 by CAROLINE D.

• 5 / 5

  

  Edit Flag

  Fantastic service and price! Delighted with my new Maui Jims

  Review of 15/05/2025, following an experience of 11/03/2025 by MARJORIE C.

• 5 / 5

  

  Edit Flag

  Great service as always. Thank you.

  Review of 14/05/2025, following an experience of 25/04/2025 by SHANE M.

• 5 / 5

  

  Edit Flag

  Good website and easy access to checkout. Delivery could have been quicker i suppose for the postage paid but all in all very good service and recommended.

  Review of 14/05/2025, following an experience of 26/04/2025 by PHIL M.

• 5 / 5

  

  Edit Flag

  Good service, quicker than expected delivery, well packaged and undamaged snowboard arrived in time for my trip to the Alps

  Review of 13/05/2025, following an experience of 11/03/2025 by EMILY C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Great so far, but not been able to test it yet so can’t provide feedback fully

  Review of 11/05/2025, following an experience of 09/03/2025 by JENNIFER H.

• 5 / 5

  

  Edit Flag

  Based on very fast delivery. Delivered to my Daughter's house in France to avoid postage to UK. May be a while before I see ski goggles. Maybe even longer before I use them.

  Review of 10/05/2025, following an experience of 23/04/2025 by DAVE B.

• 5 / 5

  

  Edit Flag

  Very goof

  Review of 09/05/2025, following an experience of 22/04/2025 by CAROLINE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  No issue with this company at all, France located and all the import duties and taxes are already part of the price. Be aware shipping will take longer as it is based in Europe. Best price found online for what I wanted. Their catalogue is also huge! Overall very good and happy with my purchase.

  Review of 08/05/2025, following an experience of 18/04/2025 by MICHAEL T.

• 4 / 5

  

  Edit Flag

  My product wasn’t delivered originally but glisshop were excellent at responding and quickly sent a replacement

  Review of 08/05/2025, following an experience of 06/04/2025 by HEATHER W.

• 5 / 5

  

  Edit Flag

  Just ordered Kores 93, this is my second pair of skis from the company, fantastic service they put the price with no nasty surprises with import tax, fitted my bindings for me boots fit straight in looking forward to using next year. Would definitely recommend. Many thanks Neil

  Review of 08/05/2025, following an experience of 28/03/2025 by NEIL K.

• 5 / 5

  

  Edit Flag

  Delivered quickly and all together. Very happy

  Review of 07/05/2025, following an experience of 20/04/2025 by ISAAC B.

• 5 / 5

  

  Edit Flag

  Easy to use website, wide choice of quality products, easy ordering process and checkout. Reasonable delivery charges including import charges.

  Review of 06/05/2025, following an experience of 13/04/2025 by STEVEN F.

• 5 / 5

  

  Edit Flag

  All good , great site

  Review of 06/05/2025, following an experience of 12/04/2025 by GAVIN L.

• 5 / 5

  

  Edit Flag

  Good website. Prompt delivery.

  Review of 06/05/2025, following an experience of 14/04/2025 by UWE F.

• 5 / 5

  

  Edit Flag

  Great prices and prompt service and delivery products came well packaged would use again.

  Review of 06/05/2025, following an experience of 12/04/2025 by MOHAMMED I.

• 5 / 5

  

  Edit Flag

  Easy to navigate site, clear communication and quick delivery. Well priced and clearly laid out information about the products.

  Review of 06/05/2025, following an experience of 14/04/2025 by LOUISA S.

• 5 / 5

  

  Edit Flag

  Quick response to a wrong order on my part. Very happy with price and service, bindings fit perfectly after giving boot size online,

  Review of 06/05/2025, following an experience of 10/04/2025 by KEV P.

• 5 / 5

  

  Edit Flag

  Absolutely brilliant. Wasn’t quite sure, but Glisshop got the skis to me in great time, well packaged. Very pleased.

  Review of 06/05/2025, following an experience of 12/04/2025 by CLIVE G.

• 5 / 5

  

  Edit Flag

  Excellent. Very helpful when I called them and skis were delivered as described and when expected. Thanks.

  Review of 06/05/2025, following an experience of 15/04/2025 by DAVE C.

• 5 / 5

  

  Edit Flag

  Incredibly helpful every step of the process will definitely order again

  Review of 06/05/2025, following an experience of 11/04/2025 by LEWIS C.

• 5 / 5

  

  Edit Flag

  Ordered and deliverd within days

  Review of 06/05/2025, following an experience of 17/04/2025 by RICHARD G.

• 5 / 5

  

  Edit Flag

  Had no problems whatsoever with my order and got a really good deal!

  Review of 06/05/2025, following an experience of 01/04/2025 by GREG M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Good price with normal delivery time.

  Review of 06/05/2025, following an experience of 22/02/2025 by LAM J.

• 5 / 5

  

  Edit Flag

  Great service

  Review of 06/05/2025, following an experience of 01/03/2025 by MAX G.

• 5 / 5

  

  Edit Flag

  Very happy with the purchase process, I could select the skis and bindings I wanted from a wide range for what was a very competitive price, delivered. They arrived earlier than expected in perfect condition - without any additional duties and tax costs as I am outside of the EU (which is what Glisshop would be the case). They bindings are set correctly for my boots and the DIN is also set correctly for me. My only observations would be, I was advised to check the goods whilst the courier waited, and he refused to do (but the packaging was pristine). Also, the courier just turned up without any notification when he was coming but this wasn't a problem.

  Review of 06/05/2025, following an experience of 05/04/2025 by ALASTAIR C.

• 5 / 5

  

  Edit Flag

  Excellent service. Had to send one of the products back. Refunded no problem.

  Review of 06/05/2025, following an experience of 25/02/2025 by GAIL P.

• 5 / 5

  

  Edit Flag

  Easy and efficient - plus a great price on my skis!

  Review of 06/05/2025, following an experience of 10/04/2025 by ELISABETH R.

• 5 / 5

  

  Edit Flag

  Super product is a great price and good service

  Review of 06/05/2025, following an experience of 03/04/2025 by REBECCA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  easy process and quick delivery. I would recommend

  Review of 06/05/2025, following an experience of 27/02/2025 by DOUGIE G.

• 5 / 5

  

  Edit Flag

  We ordered skis and bindings from the UK . It was a seamless process, the ordering system meant the bindings turned up, fitted adjusted ready to use . The process included tax so no customs due etc . Recommended

  Review of 06/05/2025, following an experience of 07/04/2025 by PETER B.

• 5 / 5

  

  Edit Flag

  great fast delivery, shame shipping company they use only update tracking 1 hour before delivery.

  Review of 06/05/2025, following an experience of 06/04/2025 by JOSH P.

• 5 / 5

  

  Edit Flag

  Good Purchase

  Review of 06/05/2025, following an experience of 27/02/2025 by MICHAEL A.

• 3 / 5

  

  Edit Flag

  The product arrived incomplete. I'm in discussions about it. Not yet resolved. No advance notification of delivery day.

  Review of 06/05/2025, following an experience of 10/04/2025 by MIKE N.

• 5 / 5

  

  Edit Flag

  Brilliant

  Review of 06/05/2025, following an experience of 21/02/2025 by GARY F.

• 5 / 5

  

  Edit Flag

  Excellent price and faster than advertised delivery, will definitely use again.

  Review of 06/05/2025, following an experience of 21/02/2025 by PHIL M.

• 4 / 5

  

  Edit Flag

  There was a small delay in shipping otherwise the correct board arrived in brand new condition much cheaper than in the UK. No extra import taxes. I will shop again in confidence

  Review of 06/05/2025, following an experience of 09/02/2025 by LINDSAY B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  great product, great service. Spoke to customer service for advice before my purchase and they were really responsive and helpful. Product arrived quickly and pleased with how it performs

  Review of 06/05/2025, following an experience of 18/02/2025 by KAREN M.

• 4 / 5

  

  Edit Flag

  Excellent product at an excellent price. Delivery time could be a bit quicker or a little improvement in communication regarding delivery would have been appreciated.

  Review of 06/05/2025, following an experience of 18/02/2025 by JORDAN S.

• 5 / 5

  

  Edit Flag

  Great product as described. Delivered on time with tracking. Highly recommend.

  Review of 30/04/2025, following an experience of 30/03/2025 by PAUL T.

• 5 / 5

  

  Edit Flag

  I was happy I sound the boots at your shop for a good price. They were sold out everywhere.

  Review of 30/04/2025, following an experience of 18/02/2025 by EVA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service and great price.

  Review of 30/04/2025, following an experience of 17/02/2025 by RICHARD W.

• 5 / 5

  

  Edit Flag

  Great service! Top advice and recommendations with quick turnaround and fast delivery!! Can’t ask for much more !! Highly recommended.

  Review of 30/04/2025, following an experience of 28/03/2025 by MITCHELL L.

• 5 / 5

  

  Edit Flag

  Very good price for the ski boots I wanted. Delivered on time.

  Review of 30/04/2025, following an experience of 31/03/2025 by PHILIP C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Absolutely fantastic service, my daughter loved her new ski boots and they were shipped to scotland in next to no time . Thanks again would highly recommend 👌

  Review of 30/04/2025, following an experience of 30/03/2025 by PETER M.

• 5 / 5

  

  Edit Flag

  Great product and fast delivery

  Review of 30/04/2025, following an experience of 02/04/2025 by ALEX G.

• 5 / 5

  

  Edit Flag

  Skis arrived as per order

  Review of 30/04/2025, following an experience of 24/03/2025 by PETER C.

• 5 / 5

  

  Edit Flag

  Glisshop ordering was great - customer service was very helpful (I asked if I would need to pay customs on an import into the UK - they assured me I did not). I was concerned with their selection of courier (Evri) as I have had mixed results with them - but they did deliver.

  Review of 30/04/2025, following an experience of 31/03/2025 by JUSTIN W.

• 5 / 5

  

  Edit Flag

  Fast shipping to the Uk, good service when you call for advice / compatibility questions

  Review of 30/04/2025, following an experience of 31/03/2025 by DEREK B.

• 5 / 5

  

  Edit Flag

  First class delivery, very fast and arrived with no damage.

  Review of 30/04/2025, following an experience of 01/04/2025 by WILLIAMS W.

• 5 / 5

  

  Edit Flag

  Great price, quick delivery and love that all import duties are included in the price.

  Review of 30/04/2025, following an experience of 01/04/2025 by BEN W.

• 5 / 5

  

  Edit Flag

  Professional.

  Review of 30/04/2025, following an experience of 13/02/2025 by MICHAEL J.

• 5 / 5

  

  Edit Flag

  Great helmet. Bought it for my husband as a present and he loved it. Very light and comfortable. Lovely design. Would recommend.

  Review of 30/04/2025, following an experience of 15/02/2025 by SABRINA M.

• 5 / 5

  

  Edit Flag

  Looked at lots of shops for the snowboard i wanted. Glisshop had it in stock at the best price I could find. Easy to order great communication and my board arrived very well packed in good time. Would definitely recommend glisshop to any of my friends.

  Review of 15/04/2025, following an experience of 12/02/2025 by RICHATD F.

• 5 / 5

  

  Edit Flag

  Great👍

  Review of 14/04/2025, following an experience of 11/02/2025 by JONATHAN D.

• 5 / 5

  

  Edit Flag

  Excellent products , great service and value.

  Review of 13/04/2025, following an experience of 06/02/2025 by ANDREW G.

• 5 / 5

  

  Edit Flag

  Snowboard arrived on time. Easy process and great board.

  Review of 13/04/2025, following an experience of 07/02/2025 by RYAN L.

• 5 / 5

  

  Edit Flag

  Everything perfectly from ski’s opinion , payment options and deliveries

  Review of 13/04/2025, following an experience of 10/02/2025 by LUKASZ S.

• 5 / 5

  

  Edit Flag

  Delivery time was excellent. Good product. Delivery with this shop a few times now and they are excellent to deal with. Will continue to use.

  Review of 12/04/2025, following an experience of 27/03/2025 by ALEX G.

• 5 / 5

  

  Edit Flag

  Great service again , skis arrived earlier than expected we’d left it late to order subsequently skis are being used on our family Easter break

  Review of 11/04/2025, following an experience of 24/03/2025 by EDWARD B.

• 5 / 5

  

  Edit Flag

  So very easy to deal with and always a pleasure

  Review of 09/04/2025, following an experience of 01/02/2025 by MALCOLM H.

• 5 / 5

  

  Edit Flag

  Prompt delivery and excellent product

  Review of 08/04/2025, following an experience of 05/02/2025 by ANTHONY T.

• 5 / 5

  

  Edit Flag

  I have ordered from Glissop multiple times, it’s easy to order, the products arrive on time and it is fantastic vale for money

  Review of 08/04/2025, following an experience of 20/03/2025 by AUSTIN S.

• 5 / 5

  

  Edit Flag

  Brilliant ski boot so comfortable. Delivery was very prompt and when I had to contact the company I got through to a uk based customer service team. A++++

  Review of 08/04/2025, following an experience of 05/02/2025 by KEVIN N.

• 5 / 5

  

  Edit Flag

  Great value and quick delivery.

  Review of 08/04/2025, following an experience of 16/03/2025 by CHRIS C.

• 5 / 5

  

  Edit Flag

  Quick and as described

  Review of 07/04/2025, following an experience of 15/03/2025 by SERGIO A.

• 5 / 5

  

  Edit Flag

  Really easy site, perfect product and great price delivered exactly on time.

  Review of 07/04/2025, following an experience of 17/03/2025 by ADRIAN W.

• 5 / 5

  

  Edit Flag

  order delivered earlier than estimate, skis as described, bindings fitted to correct size for boots

  Review of 07/04/2025, following an experience of 17/03/2025 by JOHN W.

• 5 / 5

  

  Edit Flag

  Excellent goods and a fast Excellent service would use Glisshop again

  Review of 07/04/2025, following an experience of 19/03/2025 by PERRY M.

• 5 / 5

  

  Edit Flag

  Easy to order, quick delivery A+

  Review of 07/04/2025, following an experience of 15/03/2025 by IAN D.

• 5 / 5

  

  Edit Flag

  Prompt service. Product as expected. Will definitely use again.

  Review of 07/04/2025, following an experience of 13/03/2025 by PAM F.

• 5 / 5

  

  Edit Flag

  Fast delivery, all charges included

  Review of 07/04/2025, following an experience of 18/03/2025 by BOGDANA J.

• 5 / 5

  

  Edit Flag

  Speedy and efficient. Arrived when it said it would!

  Review of 07/04/2025, following an experience of 18/03/2025 by ANDREA S.

• 5 / 5

  

  Edit Flag

  Great price and great product, delivered to the U.K. really quickly.

  Review of 07/04/2025, following an experience of 16/03/2025 by MICHAEL R.

• 5 / 5

  

  Edit Flag

  fast delivery, solid packaging

  Review of 07/04/2025, following an experience of 15/03/2025 by TOMASZ G.

• 5 / 5

  

  Edit Flag

  All perfect, on time,excellent customer service.arrived to UK ,no issue.

  Review of 07/04/2025, following an experience of 04/02/2025 by GREGOVA S.

• 5 / 5

  

  Edit Flag

  Quick and seamless

  Review of 07/04/2025, following an experience of 09/03/2025 by SEAN P.

• 4 / 5

  

  Edit Flag

  This is the second time I have ordered these boots from Glisshop. The first time the UK courier lost the package and Glisshop gave me a refund for the item. (But not for the postage, so I guess the couriers still got paid ?) Now I have re-ordered and actually got the product. In total it took about 2 months; 6 weeks to get to the point of giving up on the courier on the first order. (And you may have seen that first review for these.) a little time to get a refund and then re-order the exact same product. 1 week for the order to arrive the second time. But I am pleased that I now have the product.

  Review of 07/04/2025, following an experience of 06/03/2025 by PETER T.

• 5 / 5

  

  Edit Flag

  Excellent customer service from Glisshop. Delivery was efficient and I was kept up to date with the delivery schedule.

  Review of 07/04/2025, following an experience of 11/03/2025 by STEVEN C.

• 5 / 5

  

  Edit Flag

  Easy to order, good communication, arrived as expected.

  Review of 07/04/2025, following an experience of 02/02/2025 by DODDS S.

• 5 / 5

  

  Edit Flag

  All good!

  Review of 07/04/2025, following an experience of 09/03/2025 by IAN R.

• 5 / 5

  

  Edit Flag

  Easy ordering process with immediate delivery. Excellent!

  Review of 07/04/2025, following an experience of 09/03/2025 by STAN M.

• 5 / 5

  

  Edit Flag

  Fast delivery excellent products

  Review of 07/04/2025, following an experience of 27/02/2025 by PETER M.

• 5 / 5

  

  Edit Flag

  Good product - swift and secure dispatch and delivery.

  Review of 07/04/2025, following an experience of 07/03/2025 by DUNCAN D.

• 5 / 5

  

  Edit Flag

  Received the skis on time. Customer support is great!

  Review of 07/04/2025, following an experience of 09/03/2025 by MARCEL H.

• 5 / 5

  

  Edit Flag

  Arrived in great haste

  Review of 07/04/2025, following an experience of 10/03/2025 by WILLIAM T.

• 5 / 5

  

  Edit Flag

  Easy to use website and fast delivery.

  Review of 07/04/2025, following an experience of 12/03/2025 by ROBERT B.

• 5 / 5

  

  Edit Flag

  Site easy to use, service great. Postage ok (5-7 days). items well packaged and arrived safely. EVRI were good for a change on the two separate things i ordered.

  Review of 07/04/2025, following an experience of 11/03/2025 by JOHN A.

• 4 / 5

  

  Edit Flag

  Great skis at a good price and a good selection. I’d use them again for more equipment. Only frustration was waiting on Evri to update the tracking. I had very little notice from them for the actual delivery for me to be at home.

  Review of 07/04/2025, following an experience of 06/03/2025 by STEPHEN W.

• 5 / 5

  

  Edit Flag

  Always satisfied when buying from glisshop. Needed the snowboard very quickly for a powder session and arrived just in time!

  Review of 07/04/2025, following an experience of 26/01/2025 by DARRAN P.

• 5 / 5

  

  Edit Flag

  Good prices on premium ski products. Ordered a white Oakley MIPS MOD5. Arrived in the UK a week later. Good communications at the start. Went quiet in the middle then started again when the goods cleared customs.

  Review of 07/04/2025, following an experience of 29/01/2025 by GARY T.

• 5 / 5

  

  Edit Flag

  Product was very competitively priced, well packaged and promptly delivered. Very satisfied customer

  Review of 07/04/2025, following an experience of 22/01/2025 by GREG P.

• 5 / 5

  

  Edit Flag

  Excellent customer service. Post / Evri lost ye parcel. Glisshop gave a refund with no questions / hassle.

  Review of 07/04/2025, following an experience of 01/02/2025 by JACK S.

• 5 / 5

  

  Edit Flag

  Glisshop never fail to impress me, always quick to answer any questions, very quick delivery and fabulous product quality. Highly recommend

  Review of 07/04/2025, following an experience of 29/01/2025 by SUSAN A.

• 5 / 5

  

  Edit Flag

  Easy ordering. Quick efficient delivery

  Review of 07/04/2025, following an experience of 21/01/2025 by NICHOLAS R.

• 5 / 5

  

  Edit Flag

  Fast delivery, on time and as described. Originally needed boot bindings but did a little price comparison and found this was the cheapest supplier, price was so good ended up buying board & binding. I also thought I may have to pay additional tax on arrival. Even more surprised to find all taxes were included.

  Review of 07/04/2025, following an experience of 21/01/2025 by MUS C.

• 5 / 5

  

  Edit Flag

  Good choice and quick delivery

  Review of 07/04/2025, following an experience of 22/01/2025 by SARA M.

• 5 / 5

  

  Edit Flag

  Product as described. Prompt delivery. Thumbs up.

  Review of 07/04/2025, following an experience of 25/01/2025 by RUBEN G.

• 5 / 5

  

  Edit Flag

  Excellent service - ordering/delivery very smooth and when I had a problem with my return not being processed, very helpful and resolved quickly

  Review of 07/04/2025, following an experience of 24/01/2025 by CAROLINE L.

• 5 / 5

  

  Edit Flag

  Item as described and very well packaged. Only criticism was that they ship to the uk only one or two days a week. So i had to wait a while before it dispatched. Once Evri got the item it was with me very quickly. I did message Glissshop to which they replied promptly with an explanation (regarding the dispatch delay). I would definitely use again .

  Review of 07/04/2025, following an experience of 22/01/2025 by CRAIG C.

• 5 / 5

  

  Edit Flag

  Excellent customer service! Professional, knowledgeable and most importantly putting the customers' needs first. Very pleased with the whole shopping experience.

  Review of 04/04/2025, following an experience of 04/03/2025 by NICK A.

• 1 / 5

  

  Edit Flag

  Part of the order is missing and Glisshop have still not issued a replacement or refund.

  Review of 04/04/2025, following an experience of 05/03/2025 by JAMES K. *

  *Pseudonymized data at the request of the author

  Answer by glisshop.co.uk

  

  Flag

  Hello and thank you taking the time to leave your feedback. We are extremely sorry that there was a problem with the delivery of your order. Both items were dispatched in the same parcel and it would seem that one of the items went missing in transit. We contacted the carrier EVRi to open an investigation and you received a refund for the item on 26 March as we no longer had the product in stock. For your information, we now collaborate with Royal Mail/Parcelforce for deliveries to the UK for a more reliable service. Best regards The Glisshop team

• 5 / 5

  

  Edit Flag

  Glisshop have been a good retail company to deal with, I had to return one of several items I have purchased from them and it was an easy process with good customer service and support.

  Review of 04/04/2025, following an experience of 20/01/2025 by MARK R.

• 5 / 5

  

  Edit Flag

  good range, good prices, delivery within expected timescales and no surprises - easy shopping

  Review of 04/04/2025, following an experience of 16/01/2025 by MARCO M.

• 4 / 5

  

  Edit Flag

  The boots I ordered didn’t fit. Glisshop made it easy enough to return them and give me a refund.

  Review of 04/04/2025, following an experience of 20/01/2025 by NANCY W.

• 4 / 5

  

  Edit Flag

  Great pricing however issue with delivery provider Evri. Shipping label printed with error and failed to take quick action.

  Review of 04/04/2025, following an experience of 19/01/2025 by MIA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Happy with order, only thing was three days waiting for shipping without any update on order status.

  Review of 04/04/2025, following an experience of 19/01/2025 by KALLE L.

• 5 / 5

  

  Edit Flag

  Perfect - great product and service

  Review of 04/04/2025, following an experience of 20/01/2025 by RYAN S.

• 5 / 5

  

  Edit Flag

  Good service, although I erroneously received the wrong size item, which meant I had to return and cancel the order as timings precluded ordering a replacement. Postage costs and the item were fully refunded, although there is a delay whilst the item travels back to France etc.

  Review of 03/04/2025, following an experience of 20/02/2025 by JULIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service from start to finish. Glisshop helped me choose and appropriate set of skis, advising me on what would suit me best for my skill level, preferences and height and weight. Delivery was smooth and they communicated well as to when the skis would arrive.

  Review of 03/04/2025, following an experience of 27/02/2025 by BELINDA C.

• 5 / 5

  

  Edit Flag

  Perfect service. Discounted price plus delivery from France for cheaper than i can buy in the Uk!

  Review of 03/04/2025, following an experience of 04/03/2025 by NIGEL H.

• 5 / 5

  

  Edit Flag

  All was perfect. Easy, transparent, fast and clear

  Review of 02/04/2025, following an experience of 03/03/2025 by SØREN Ø.

• 5 / 5

  

  Edit Flag

  Glisshop did exactly what they promised. The delivery by Every was rubbish

  Review of 02/04/2025, following an experience of 02/03/2025 by ANDREW G.

• 4 / 5

  

  Edit Flag

  Brilliant transaction very quick delivery.superb.

  Review of 02/04/2025, following an experience of 02/03/2025 by GARY J.

• 5 / 5

  

  Edit Flag

  Skis securely delivered with all bindings' settings and specifications as ordered. Very happy with the price and the service. Thank you.

  Review of 02/04/2025, following an experience of 01/03/2025 by RUTH C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great price and fast delivery

  Review of 19/03/2025, following an experience of 22/02/2025 by JOHN K.

• 5 / 5

  

  Edit Flag

  Fast delivery, excellent product!

  Review of 19/03/2025, following an experience of 27/02/2025 by EMMA T.

• 5 / 5

  

  Edit Flag

  Very nicely priced products, with a swift delivery. The jacket I bought arrived without any problems. I recommend.

  Review of 19/03/2025, following an experience of 20/02/2025 by LUCIA S.

• 5 / 5

  

  Edit Flag

  Easy website to use. Products turned up a few days later as described. Both goggles and gloves have been excellent and thoroughly used after a week of snowboarding. Would recommend

  Review of 19/03/2025, following an experience of 21/02/2025 by ROSS M.

• 5 / 5

  

  Edit Flag

  Great price ski bib. Delivered in good time. Thanks

  Review of 19/03/2025, following an experience of 21/02/2025 by TERRY F.

• 5 / 5

  

  Edit Flag

  Excellent service swift delivery very happy with the product , great price

  Review of 19/03/2025, following an experience of 24/02/2025 by BRETT N.

• 5 / 5

  

  Edit Flag

  Very competitive. Ordered pair BC skis with bindings for delivery to the UK. Arrived on the specified date. Well packed

  Review of 19/03/2025, following an experience of 21/02/2025 by STEVEN G.

• 5 / 5

  

  Edit Flag

  Really good shopping service with quick delivery to UK.

  Review of 19/03/2025, following an experience of 23/02/2025 by JAMES Y.

• 5 / 5

  

  Edit Flag

  Fast delivery and a great price.

  Review of 19/03/2025, following an experience of 26/02/2025 by MICHAEL W.

• 5 / 5

  

  Edit Flag

  Quick, easy to deal with at a competitive price.

  Review of 19/03/2025, following an experience of 02/03/2025 by IAN B.

• 5 / 5

  

  Edit Flag

  For a shop that sells so many brands and products, it takes a little while to get the hang of the filters. However, I did work out how to find the skis I wanted... Ordering etc. was OK - ditto the end of season discount. Delivery was three days to the appartement in the Alpes.

  Review of 19/03/2025, following an experience of 01/03/2025 by ROGER P.

• 5 / 5

  

  Edit Flag

  The goods arrived quickly and beautifully packaged :)

  Review of 19/03/2025, following an experience of 09/02/2025 by ROLAND P.

• 5 / 5

  

  Edit Flag

  Much cheaper than other websites and arrived on time. No issues.

  Review of 19/03/2025, following an experience of 17/02/2025 by MARLINA L.

• 5 / 5

  

  Edit Flag

  This is the 2nd time I've used Glisshop and on both occasions the right stuff arrived, in great condition, ahead of delivery estimate. This included setting of ski binding DIN, which was excellent. I'd have no problem recommending them.

  Review of 19/03/2025, following an experience of 14/02/2025 by THEO C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Always excellent - Great site and prices, quick delivery, bindings fitted and adjusted.

  Review of 19/03/2025, following an experience of 19/02/2025 by MILES A.

• 5 / 5

  

  Edit Flag

  Great range of products, simple to order and swift delivery to the UK

  Review of 19/03/2025, following an experience of 16/02/2025 by ROBERT S.

• 5 / 5

  

  Edit Flag

  I ordered ski helmet, and two ski goggles for my ski trip. I didn't have much time left until the trip so I was a bit worried that the order might not arrive in time(I'm in the UK so wasn't sure how long the customs would take) but it did! I made a call to the customer center and they told me it should be no problem and indeed. Right on time! I highly recommend Glisship!

  Review of 19/03/2025, following an experience of 12/02/2025 by ALISON Y.

• 5 / 5

  

  Edit Flag

  Good service, quick delivery.

  Review of 19/03/2025, following an experience of 17/02/2025 by ANDREW B.

• 5 / 5

  

  Edit Flag

  I have now ordered 2 pairs of skis and the service, delivery and equipment received has been very good

  Review of 19/03/2025, following an experience of 16/02/2025 by PAUL M.

• 5 / 5

  

  Edit Flag

  Great price, product and delivered when promised. Couldn't ask for more!

  Review of 19/03/2025, following an experience of 15/02/2025 by DAVID M.

• 5 / 5

  

  Edit Flag

  Good price quick delivery and the sunglasses were in perfect condition - very happy

  Review of 19/03/2025, following an experience of 08/02/2025 by CAROLE P.

• 5 / 5

  

  Edit Flag

  Great company to deal with, kept in the loop re; delivery. product arrived in good working order and well protected and on time / early.

  Review of 19/03/2025, following an experience of 19/02/2025 by JOHN A.

• 5 / 5

  

  Edit Flag

  Excellent, delivered to the UK, perfect, thanks

  Review of 19/03/2025, following an experience of 14/02/2025 by PAUL J.

• 5 / 5

  

  Edit Flag

  Great. Although not uk based they are very clear and tax is paid prior to posting. Post is a little more expensive but, hey, better value than the Uk stockists. I knew what I wanted so knew the product. Thanks Glissop.

  Review of 19/03/2025, following an experience of 15/02/2025 by DEBBIE T.

• 5 / 5

  

  Edit Flag

  prompt delivery, good look and fit for boots

  Review of 19/03/2025, following an experience of 16/02/2025 by JUDITH E.

• 5 / 5

  

  Edit Flag

  Delivery as promised

  Review of 19/03/2025, following an experience of 15/02/2025 by PONTUS L.

• 5 / 5

  

  Edit Flag

  Very quick service, great range of products at great prices.

  Review of 19/03/2025, following an experience of 02/02/2025 by MICHAEL W.

• 5 / 5

  

  Edit Flag

  Excellent all around. Customer service have been very helpful. Competitive prices and high quality items

  Review of 19/03/2025, following an experience of 04/01/2025 by NAWAR D.

• 5 / 5

  

  Edit Flag

  good service

  Review of 19/03/2025, following an experience of 10/01/2025 by STEVE T.

• 5 / 5

  

  Edit Flag

  Incredible service and fast delivery

  Review of 19/03/2025, following an experience of 13/01/2025 by CHRIS B.

• 5 / 5

  

  Edit Flag

  Great product at a great price, with great customer service.

  Review of 19/03/2025, following an experience of 10/01/2025 by ANTHONY M.

• 5 / 5

  

  Edit Flag

  Very good price and fast delivery, would recommend

  Review of 19/03/2025, following an experience of 07/02/2025 by ELLIOTT W.

• 5 / 5

  

  Edit Flag

  Order was processed fairly quickly. Delivery was good and the seller kept me informed.

  Review of 19/03/2025, following an experience of 06/01/2025 by MARA I.

• 5 / 5

  

  Edit Flag

  Great service and great to deal with in all aspects

  Review of 19/03/2025, following an experience of 08/01/2025 by RICHARD S.

• 5 / 5

  

  Edit Flag

  Very good, I’ll come back soon

  Review of 19/03/2025, following an experience of 15/01/2025 by PIOTR K.

• 5 / 5

  

  Edit Flag

  Really expert advice. They picked the perfect skis for us and also advised we get bindings from a rental shop due to the standard ones only having growth for a couple of mondo sizes (meaning we’d have had to get them re drilled when our son’s feet grow). No other ski supplier picked up on this.

  Review of 19/03/2025, following an experience of 08/01/2025 by KEVIN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent deals with Excellent board selection. Highly recommend

  Review of 19/03/2025, following an experience of 10/01/2025 by SYAZRIL S.

• 5 / 5

  

  Edit Flag

  Excellent price and good quality product

  Review of 19/03/2025, following an experience of 11/01/2025 by CHARLES C.

• 5 / 5

  

  Edit Flag

  very impressed, great products, great price, great dispatch.

  Review of 19/03/2025, following an experience of 05/01/2025 by GEOFF C.

• 3 / 5

  

  Edit Flag

  The lady I was having dialogue with via email wasn't very helpful, I considered cancelling my order due to the tone of the emails. I decided to call them instead of emailing, when I rang them it took me a few days of constantly trying to get through before I eventually did. I got through to an English speaking lady who was extremely helpful and provided good customer service, she couldn't answer the technical questions I had, however, she arranged for her colleague from the technical department to call me and he answered my questions perfectly. My skis arrived on time with a couple of days to spare before I went on holiday.

  Review of 19/03/2025, following an experience of 05/01/2025 by JAMES W.

• 5 / 5

  

  Edit Flag

  Great item and fast delivery

  Review of 19/03/2025, following an experience of 12/01/2025 by MARK O.

• 3 / 5

  

  Edit Flag

  My heated gloves are not to the standard of my previous ones. Fiddly to use. Difficult to see the indicator. Slow to heat. Can’t return as used for a week.

  Review of 19/03/2025, following an experience of 02/01/2025 by STEPHEN W.

• 5 / 5

  

  Edit Flag

  Swift delivery. I’d say customer service is good too, refunded a lost return.

  Review of 19/03/2025, following an experience of 02/01/2025 by KORDIAN S.

• 5 / 5

  

  Edit Flag

  Very quick delivery, well packaged. Excellent.

  Review of 19/03/2025, following an experience of 04/01/2025 by MICHIEL B.

• 5 / 5

  

  Edit Flag

  Nice price and good service

  Review of 19/03/2025, following an experience of 08/01/2025 by JANIS G.

• 5 / 5

  

  Edit Flag

  Very efficient service. Thank you.

  Review of 19/03/2025, following an experience of 01/01/2025 by CATHERINE H.

• 5 / 5

  

  Edit Flag

  fantastic service from start to finish

  Review of 19/03/2025, following an experience of 05/01/2025 by DANIEL A.

• 5 / 5

  

  Edit Flag

  Glisshop is always a good choice for sports gear. Good service and great products.

  Review of 19/03/2025, following an experience of 04/01/2025 by ALENKA Š.

• 1 / 5

  

  Edit Flag

  Absolute shambles of a company. Retuned trainers nearly 3 months ago and still waiting on a refund !!

  Review of 19/03/2025, following an experience of 29/12/2024 by THOMAS M.

  Answer by glisshop.co.uk

  

  Flag

  Hello and thank you for your feedback. Unfortunately, we had not received your return and were only made aware of the issue through your review. The carrier has now confirmed that the parcel was lost in transit on its way back to France. We regret this situation and have of course issued a full refund. Best regards The Glisshop Team

  Answer by Thomas M

  

  Flag

  Complete nonsense - obviously for the purpose of your review site !! I have received no refund whatsoever or any response from this joke of a “company” ! Avoid at all costs !!

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  Good communication, excellent customer service, affordable prices and quick deliveries, will recommend them to anyone

  Review of 19/03/2025, following an experience of 26/12/2024 by KRIS W.

• 5 / 5

  

  Edit Flag

  Excellent company to deal with I have purchased a lot of ski gear all at good prices and really quick delivery would highly recommend glisshop for buying ski equipment

  Review of 15/03/2025, following an experience of 25/12/2024 by CLIVE B.

• 5 / 5

  

  Edit Flag

  Ordered from Ireland paid in euros, believe goods were shipped direct from France where the item was in stock, delivered on time. Good price for items and delivery, excellent service.

  Review of 15/03/2025, following an experience of 15/02/2025 by ANDREW C.

• 5 / 5

  

  Edit Flag

  Perfect loce my helmet! It be good if they gave ylu a dust bag to store the helmet in but that aside love it

  Review of 15/03/2025, following an experience of 27/12/2024 by AMY J.

• 1 / 5

  

  Edit Flag

  Terrible; the courier left my trainers on an unknown door step on Christmas Eve and they were never found. It took me two months to finally get my money back - up to then I was asking for a replacement or money back and chasing them for a response a couple of times a week. I was able to show that the item had been left on an unknown door step with the couriers photograph plus it specifically stated that they had to be signed for. It wasn't until six weeks into chasing this with Glisshop that they sent me a form to fill in from the courier (Everi) for them to look into it. It took Everi two days to come back to me to say that it had been delivered to the wrong address and a further two weeks for Glisshop to reimburse me. Customer service/care is the worst I have come across and would never use them again. The loss of the trainers was no fault of theirs and it could have been resolved very quickly and professionally; I would then happily purchase further items from them, instead they have lost a customer.

  Review of 15/03/2025, following an experience of 23/12/2024 by ANDREW W.

  Answer by glisshop.co.uk

  

  Flag

  Hello and thank you for taking the time to share your feedback. We apologise for the poor delivery experience with EVRi. Please know that we have since changed our UK delivery partners and now use Parcelforce and Royal Mail to ensure a more reliable and efficient service. In cases involving disputed deliveries, we are required to follow a formal process, which includes an investigation conducted by the carrier. You reported the missing parcel on 24 January, and we received confirmation from EVRi just over two weeks later. A full refund was issued to you on 14 February. We apologise if you feel that the customer care was insufficient and we will review your file internally to see how we can improve our service. Best regards The Glisshop Team

• 5 / 5

  

  Edit Flag

  Professional and fast! The only think I can think of that would be negative would be the way my skis were packaged. The box was damaged and therefore a small scratch on the top of my new skis was visible. People queuing up in line for the lift will likely scratch the skis anyway so I didn’t care about that! Package the skis better next time. This shop is better than most out there.

  Review of 15/03/2025, following an experience of 10/02/2025 by SAVVA S.

• 4 / 5

  

  Edit Flag

  Wondering if I m supposed to get a free Dynafit package? Since that box was empty. Just curious . Otherwise 5 stars

  Review of 07/03/2025, following an experience of 10/02/2025 by YIK C.

• 5 / 5

  

  Edit Flag

  Item arrived faster than I expected and exactly what I wanted at excellent price.

  Review of 07/03/2025, following an experience of 09/02/2025 by BRUCE R. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order