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Review Summary
Glisshop consistently impresses with an easy-to-use website, a wide range of products, and reliable service. Customers appreciate the fantastic value and quality of items, ensuring a positive experience overall.
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Rob G.
8 Jul 2026
Verified reviewThe Maui Jim glasses are all I expected (amazing) the service provided was very good ,easy ordering simple payment and reasonable delivery time, the price for my product was very competitive and better than anything available in the UK, the company were easy to deal with ,with quick replies and good response.
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Beth P.
4 Jul 2026
Verified reviewI have always had a good experience buying from Glisshop, excellent items, fast delivery and good customer service. Will undoubtedly use them again.
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Christopher F.
2 Jul 2026
Verified reviewFast delivery to UK *****
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Courtney E.
1 Jul 2026
Verified reviewExcellent fast delivery to the UK and quality product
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Peter C.
26 Jun 2026
Verified reviewI googled what i was looking for and Glisshop was one of about a dozen that was displayed. But what stood out was the very competitive price even with delivery. So i decided to go ahead with purchase, which went very smoothly. Delivery was great, i was kept in the loop all the way and the package arrived on time and safe and sound. After i made my purchase i had a good look a young their website, and found a few other items that i'm interested in .
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Jamie O.
25 Jun 2026
Verified reviewSite navigation was fine, when I called the advice I got from Matthew was sound and I am really happy with the purchase, a really good choice. The only issue I could say i had was the delivery not notifying me when they had the parcel, or even when they dropped it off (when i was repeatedly told I would need to be there and open on delivery) but thats in the uk delivery service not Glisshop who were solid throughout
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Graham A.
23 Jun 2026
Verified reviewExcellent price and delivered before estimated delivery date. Awesome stuff
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Henry C.
23 Jun 2026
Verified reviewGreat 👍🏼
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Ella W.
23 Jun 2026
Verified reviewVery happy with the service, no issues with the order or the delivery.
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Luke J.
23 Jun 2026
Verified reviewAppalling service, failed to deliver, then failed to resend or refund. Currently trying to make me go through convoluted steps to get a refund after taking months to reply in any meaningful way
Reply from Glisshop.co.uk
Hello, Hello, and thank you for your feedback. We understand your frustration and sincerely apologize for the delays encountered in resolving this issue. We were first informed on 18/04 that there was no longer any tracking update available for your parcel. As a French company based in France, when a parcel is handled by an international carrier, we unfortunately have no direct means of locating it ourselves and must rely on the carrier's investigation process. Throughout this period, we actively followed up with the carrier on a regular basis to obtain updates and a definitive outcome regarding your parcel. We also kept you regularly informed of the information we received and the progress of the investigation. Unfortunately, despite our repeated requests, we had to wait for the carrier's official confirmation before we could take further action. We were unable to issue a refund or send a replacement while the investigation was ongoing, as the parcel could still have been located and delivered during that time. On 09/06, the carrier finally confirmed that the parcel had been returned to their depot. At that point, we simply requested a non-receipt declaration, which is part of standard EU procedure required when a parcel goes missing, so that we could process your refund. Although you refused and this document was not provided, we nevertheless proceeded with the refund. We fully acknowledge that the investigation took far longer than expected and regret the inconvenience this caused. Thank you for your patience throughout this process. We hope to have the opportunity to restore your confidence in us and provide a much better experience on a future order. Best regards, The Glisshop team
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Krzysztof G.
23 Jun 2026
Verified reviewFast delivery very good price compared to other shops very high recommended
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Glen E.
23 Jun 2026
Verified reviewExcellent
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Mary A.
17 Jun 2026
Verified reviewProduct arrived quickly and in good condition
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Callum S.
17 Jun 2026
Verified reviewExcellent selection, easy ordering process, and arrived ahead of schedule.
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Paul M.
17 Jun 2026
Verified reviewAll good
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Owain P.
17 Jun 2026
Verified reviewI checked my order details and in under 7 minutes I could not cancel my order, as apparently a label had been printed. Then told I could not cancel, even tho, we found the product coming from the same counrty for £22 less. Then told, we could only refuse the delivery and have the courier take it back for a refund. What followed was, no tracking info at all, even after delivery. Your company is obviously an online entity, so now stuck with a product we found 40% cheaper on line. Will never use this company again and will be sure to enlighten all the other companies our buisness uses. And then the cheek, to ask for a review from us. Avoid these corrupt charlatans at all cost, if possible. Will check in the future to see if my review has made it, tho I find it highly unlikely. Will never, ever use again. Total joke
Reply from Glisshop.co.uk
Hello and thank you for your feedback. We are sorry that you were disappointed with your experience. To clarify the timeline, your order was placed at 2:42pm and was processed, packed, and prepared for shipment within approximately 20 minutes. By the time we received your cancellation request, the order had already been completed and handed over for dispatch. As we process around 1,000 parcels per day, it is unfortunately not possible to locate and retrieve an individual parcel once it has entered the shipping workflow. When you contacted us, we advised that the simplest solution would be to refuse delivery, which would have resulted in the parcel being automatically returned to us for a full refund. However, the parcel was accepted upon delivery. As indicated in the shipping email, the Royal Mail tracking link only becomes active once the parcel has cleared customs and has been handed over to Royal Mail. The tracking history is clealy listed and can still be viewed using the tracking link provided. As with all eligible orders, you still have 100 days to return an unused item for a refund if you no longer wish to keep it. We welcome all customer feedback, both positive and negative, and your review will be published in accordance with our review policy. Best regards The Glisshop Team
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Amanda C.
17 Jun 2026
Verified reviewExactly as described, easy to order, and arrived on time.
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Ged B.
2 Jun 2026
Verified reviewExcellent service and competitive pricing.
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Andrew H.
1 Jun 2026
Verified reviewExactly as described, fast delivery and very well priced! I would recommend this seller!
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Keron D.
29 May 2026
Verified reviewBought Asian fit Maui Jim’s they are genuine Asian fit models but unfortunately still doesn’t fit me right. The shipping to the uk take almost 2 weeks via parcelforce, the return is done online and cost 10 quid and they say refund might take 3 weeks.
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