Customer reviews
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Excellent, everything was as expected!
Review of , following an experience of by BABAK S.
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This is a terrible service, I regret I trusted this company. I ordered the whole ski touring equipment that meant to be delivered 2 weeks ago. Instead there is no update on the delivery from Evri at all. This is an absolute joke. I will probably cancel the order.
Review of , following an experience of by JORDAN A. *
*Pseudonymized data at the request of the author
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Reliable, flexible, friendly
Review of , following an experience of by TOMI H.
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Really good store, has everything you need. Excellent communication with couriers too.
Review of , following an experience of by OLENA M.
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Excellent service
Review of , following an experience of by SIMON E.
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Binding set up was perfect
Review of , following an experience of by GEORGIA M. *
*Pseudonymized data at the request of the author
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Have ordered a few things from Glisshop and have always found them to be great to deal with, fast delivery and at a competitive price. Highly recommended
Review of , following an experience of by MIKE T.
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Excellent communication throughout with an excellent product at a very competitive price.
Review of , following an experience of by MARK B.
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Absolutely brilliant service skis arrived swiftly and look fabulous very pleased have passed details onto several friends who intend to order β¦ superb price too β¦ thank you π
Review of , following an experience of by JANINE S.
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Excellent service
Review of , following an experience of by LAURA B.
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Good delivery in Finland
Review of , following an experience of by TOMI G.
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Good.
Review of , following an experience of by TONY D.
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Very good service and great customer care π
Review of , following an experience of by DAVID S.
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Fast, efficient service.
Review of , following an experience of by JANE M.
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Canβt wait to get it on my back.
Review of , following an experience of by DAVE C.
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Excellent product, excellent price. Quick delivery. Very happy.
Review of , following an experience of by MARK W.
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Very good price and service
Review of , following an experience of by JAMES S.
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Love Glisshop, easy to use , friendly customer service and lots of kit to choose from. Ease of payment and quick delivery make this a definite go to for my next purchases.
Review of , following an experience of by SIMON H.
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Great service and product as described.
Review of , following an experience of by LEE B.
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Order took a month to come, very limited communication and no apology really.
Review of , following an experience of by PETER W. *
*Pseudonymized data at the request of the author
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Brilliant service, very happy
Review of , following an experience of by MATTHEW J.
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Great product at a good price. Delivery was quick and efficient. My only issue was a Glissshop emptoyee assured me on the phone that delivery would be delayed a few days until I returned to the UK from holiday. When I returned the products were outside my house and could easily have been stolen.
Review of , following an experience of by IAN C.
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Skis arrived well packaged and in perfect condition. pretty quick delivery.
Review of , following an experience of by DAVID B.
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Once again glisshop fulfilled my order in style, very effective, efficient and in time as always, through the years I have bought a few different equipments through this store and as far as the store goes it's been always pleasant.
Review of , following an experience of by HAMID E.
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Initially service was good. 2 pairs of ski boots arrived in good time for a fair price. However, the return has turned into a nightmare. Returned items 5 weeks ago. Still showing on EVRI as in progress. I am still awaiting my refund. UK help line doesn't connect and no one at Glisshop is answering my emails.
Review of , following an experience of by STEPHEN R.
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Very good service
Review of , following an experience of by BOROWSKI L.
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Initially service was good. 2 pairs of ski boots arrived in good time for a fair price. However, the return has turned into a nightmare. Returned items 5 weeks ago. Still showing on EVRI as in progress. I am still awaiting my refund. UK help line doesn't connect and no one at Glisshop is answering my emails.
Review of , following an experience of by STEPHEN R.
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Great prices & service
Review of , following an experience of by ANDREW R.
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Excellent service, speedy delivery. No problem with returning item or reordering Highly recommended and will be using again in the near future
Review of , following an experience of by HUGH C.
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Very disappointed again with the transit time, why have a delivery date advised when you place an order only for it to be miles off, this is the 2nd time I've had delayed deliveries, will not be using again unfortunately.
Review of , following an experience of by JAMES S.
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This is our second purchase from Glisshop - excellent quality and very reasonable prices.
Review of , following an experience of by STANISLAVA G.
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Very helpful and responding staff!
Review of , following an experience of by ELLIOT B. *
*Pseudonymized data at the request of the author
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Thanks
Review of , following an experience of by MARK R.
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Very easy to navigate the on-line shop. Order arrived on time. Would recommend.
Review of , following an experience of by JENNI S.
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My initial search was through glisshop.co.uk, but shipping costs to Ireland were high. I bought through the glisshop France webpage and shipping was only β¬10. Other than shipping all was 100%. Would recommend glisshop.com
Review of , following an experience of by KARL B.
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Highly Recommend really easy to order and work with even when I made a mistake they helped me fix it quickly and effectively
Review of , following an experience of by OSBORNE S.
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1/2 the order came then had a week trying to track the board down with no response from delivery company After a week of trying with delivery company and Glisshop I said to cancel the order as we are going on the ski trip that the board was ment to be hear for my son Told delivery people dates of holiday and glisshop dates , Apparently now they are saying board was left out on a main road with no one thatβs signed for it !! Thereβs no sign of the board , Iβm currently waiting for a refund Itβs more the delivery company than glisshop But Iβm the one thatβs paid for a product that never came
Review of , following an experience of by CHRISTIAN B.
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I returned my parcel using Evri (your nominated courier) on 21.11.24. Since then I have numerous conversations with Glisshop, Evri and GFC your UK warehouse. I have confirmation from Evri that the parcel has been delivered to your GFC warehouse, but not returned to Glisshop. Thus far this return is in its 9th week, with me having a very large PayPal amount outstanding. I have spent hours getting paperwork from Evri, GFC, and spoken with 4 people from Glisshop (and correspondence) since the 21/11/24. I have received help from GFC and Evri, but nothing tangible from Glisshop HQ. I can't understand why your HQ can't speak with GFC and get some resolution. A very unhappy customer that just followed the procedure from Evri, when they emailed the day after I received the package to say 'if I wanted to return, this is what I do'. Please help to resolve this outstanding refund.
Review of , following an experience of by YVONNE R.
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Order is coming from France so make sure you factor that in to delivery time! But the Products I ordered were Awesome and delivered safe with all specified bits! I would use Glishop again
Review of , following an experience of by DANIEL T.
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Nopea toimitus. Kaikki sujui hienosti
Review of , following an experience of by MINNA L.
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Always good service & quickly delivered
Review of , following an experience of by MARK R.
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Great product quality and customer service
Review of , following an experience of by MARTIN B.
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Super speed delivery to the UK
Review of , following an experience of by JAMES B.
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Original order canceled by shop after first instalment was paid, they informed me and told me to place new order and pay in full and initial payment would be refunded, second payment was still taken and no refund for either payment yet, contacted them and told them, they said refund will be issued, this was weeks ago
Review of , following an experience of by JOLYON H.
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Excellent price, prompt shipping to the UK including all taxes and duty. They even delivered it a week early over the Xmas period. Everything was well packaged and in perfect condition on arrival. Would 100% by from glisshop again.
Review of , following an experience of by WILLIAM U.
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Banging cheers lads
Review of , following an experience of by HARRISON F.
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Ordered two helmets and returned one. No refund, no reply to email.
Review of , following an experience of by CAROLINE B.
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Excellent company to deal with.
Review of , following an experience of by TRACEY B.
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Still havenβt received it . The problem as usual is Evri delivery service
Review of , following an experience of by HARRISON M. *
*Pseudonymized data at the request of the author
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Friendly and easy to navigate with tons of products
Review of , following an experience of by MARCO S.
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Excellent
Review of , following an experience of by SARAH S.
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Great communication and swift dispatch π
Review of , following an experience of by STEVEN O.
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Great skis and great service with delivery as expected.
Review of , following an experience of by JENN T.
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Wwww
Review of , following an experience of by GARETH P.
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Friendly and efficient.
Review of , following an experience of by NICHOLAS T.
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The order was managed really well and very easy to deal with. Unfortunately the delivery company used were not very reliable . Thy had it for over a week before they delivered it.
Review of , following an experience of by IAN R.
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Had a wonderful experience with Glisshop- the customer service I received was fantastic. I accidentally ordered the wrong size, and the customer service team were so helpful with cancelling me order, calling me to give me updates throughout the day and I got a swift refund. I have reordered the correct size and the product I ordered was perfect.
Review of , following an experience of by MOLLIE S.
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Tried to cancel a few hours after I ordered but was told it had already been processed Then took over 3 weeks to deliver way past date I needed the goggles
Review of , following an experience of by CHRIS C.
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Very pleased with customer service, delivery, website. Boots fit but waiting for snow to try them out!
Review of , following an experience of by ELIZABETH L.
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Great price, quick delivery.
Review of , following an experience of by ISMINA H.
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Great service, thank you.
Review of , following an experience of by SIMON H.
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Postage is expensive and took nearly 2 weeks to arrive. Happy with the products and website was good but the long delivery time was disappointing.
Review of , following an experience of by LLOYD R.
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Using Evri as courier was a disaster, they managed to loose my skis for two weeks with no communication.
Review of , following an experience of by STEPHEN C.
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Ski's came fast and I also had new bindings fitted that were spot with the dimensions of boot etc i gave them. Good price and good service so i would definatly use again.
Review of , following an experience of by ANDREW M.
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Processing and dispatch of order was very slow
Review of , following an experience of by GARETH P.
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Prompt delivery and the bindings have been set to my specification. Really good competitive price too. Very pleased with the service.
Review of , following an experience of by ALISON S.
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Cracking deal, thank you for the quick delivery. Bought for an intermediate, excellent pair of skis!
Review of , following an experience of by ALEX C.
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Very good
Review of , following an experience of by JENNIFER O.
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Perfect as normal π
Review of , following an experience of by PAUL D.
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Just what I expected.
Review of , following an experience of by JANET M.
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all arrived on time and as ordered. thanks
Review of , following an experience of by BARBARA C.
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I ordered the wrong item and customer services sorted it with no fuss at all. Really good service and will certaibly use them as my prime source of ski gear!
Review of , following an experience of by ROWLEY P.
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Great place to find what we needed, updated and informative throughout and arrived on time and in good order. Will purchase again in the future. Happy with the boots we bought, wives first ski boot to last a long time.
Review of , following an experience of by IAN W.
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OK :)
Review of , following an experience of by GABIJA J.
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Products did not arrive at Evri and now told they are out of stock, so canβt send me a replacement - fortunately found a UK stockist!!! Lady on phone was v helpful tho
Review of , following an experience of by TERESA H.
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Fast delivery, good price
Review of , following an experience of by RHYS J.
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Excellent service, communication and delivery. We will definitely use again.
Review of , following an experience of by DAVID W.
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Excellent customer service! Glisshop never disappoints!!
Review of , following an experience of by IAN M.
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Ordered fro the UK and this was super easy and delivered quickly and would deal with again
Review of , following an experience of by ANDY D.
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Really vreat shop
Review of , following an experience of by SEVΕ EK A.
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Skis arrived in good time, exactly as described. Bindings all fited perfectly. Great service from Glisshop.
Review of , following an experience of by TIM A.
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Great customer service and prices.
Review of , following an experience of by DAVE K.
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Long, compicated delivery
Review of , following an experience of by GREGOR T.
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Fast and easy delivery
Review of , following an experience of by GRANT P.
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Very helpful when I enquired about a refund and got back to me quickly.
Review of , following an experience of by SHEVON B.
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Arrived promptly, well packaged, good price
Review of , following an experience of by DEBBIE B.
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Not received
Review of , following an experience of by TIM W.
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I ordered this bag for a Christmas present. It arrived nicely packaged, in good time for Christmas and I am very pleased with the speed and efficiency in which this order was processed, considering it came from France to England (about 10 day turnaround), itβs very good indeed. Also, EVRI updates of delivery were excellent too. Thank you so much for your super service. I would use Glisshop again.
Review of , following an experience of by DIANA B.
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Excellent
Review of , following an experience of by IAIN B.
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I bought a pair of scarpa manta boots they arrived in good time considering the were from France great communication and the boots arrived as pictured and in new condition thankyou very much!
Review of , following an experience of by GILLIE G.
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They have never failed to supply good quality products at a reasonable price and on time
Review of , following an experience of by GERARD M.
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Fast delivery and the product was exactly what I ordered.
Review of , following an experience of by MIKA L.
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Ordered over 2 weeks ago and courier has still not received and therefore nothing tondeliver
Review of , following an experience of by RICHARD H.
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Great ski purchase again with glisshop. Easy fast delivery to UK.
Review of , following an experience of by GRAHAM H.
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Great service, all arrived on time
Review of , following an experience of by BERKASIUK A.
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Great. I think you should know that - though you informed me I should be in for delivery of my item - the delivery person left it on the doorstep, where anyone could steal it!
Review of , following an experience of by JILLY S.
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products good but shipping is relatively expensive
Review of , following an experience of by LOUIS H.
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Very easy to use and quickly delivery. Second time using glisshop
Review of , following an experience of by LUCIA G.
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All good
Review of , following an experience of by PETER W.
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My Cosmos lll were 7 years old, and nesting the end of their life, but were so comfortable. A replacement pair of updated Cosmos lll at cΒ£210 solved that problem.
Review of , following an experience of by DAVID M.
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Really good fit and nice material.
Review of , following an experience of by ROBIN L.
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Donβt order, shops customer service is awful
Review of , following an experience of by JACK E.
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Easy to order. Good comms. Everything was well packed and turned up when expected. Would definitely use again.
Review of , following an experience of by PHIL T.
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I placed an order but needed a half size bigger, so I ordered a new pair that I would be able to use whilst the other pair were bro g returned, Everyone I spoke to was more than helpful, Iβm just hoping I get my money refunded for the old pair, before Christmas. But I will for sure be shopping here again,
Review of , following an experience of by CAROLINE M. *
*Pseudonymized data at the request of the author
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The order never arrived please can you refund me thank you
Review of , following an experience of by ILONA V.
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Excellent product, excellent price, excellent service
Review of , following an experience of by IAN H.
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Great service!
Review of , following an experience of by MARK H.
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Great website, lots of variety. Easy to use and delivered in a timely manner canβt fault the service.
Review of , following an experience of by JAMES D.
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It was a great experience. The tax refund forms arrived on time. After I approved it at the airport, the refund was made to my credit card 3 days later. The products were shipped in 1 day.
Review of , following an experience of by HAKAN D.
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Great service, keenly priced, no issue with customs/taxes, best priced av bag I could find. Delivered, great product.
Review of , following an experience of by ANDREW B.
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I never received my delivery even after 3 weeks, have never been contacted again and they still have my money to date!
Review of , following an experience of by RORY M.
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The ski helmet is perfect and arrived quickly all wrapped well with no damage
Review of , following an experience of by GILLIAN R.
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Havenβt received my order yet it appears to be lost
Review of , following an experience of by LUCY W.
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The delivery was very, very slow. 4 days after placing the order, Evri (the delivery company) still hadnβt received the goods!! And for this poor service they have the nerve to charge you Β£20?!?!? Oh, incidentally Glisshop - with no other delivery alternative itβs illegal to then charge for delivery β¦.. Just sayinβ
Review of , following an experience of by BRENDAN G.
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Delivery hasnβt arrived. Iβve contacted you twice and had no reply then you dare to sent me a review request. Perhaps you could speak to the delivery company and organise them to actually arrive !!
Review of , following an experience of by SARAH B.
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Excellent service from Glisshop. I will definitely purchase further goods from them.
Review of , following an experience of by MARK R.
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All good
Review of , following an experience of by RICHARD C.
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Excellent stock selection, price and delivery. Have used Glisshop many times and always great.
Review of , following an experience of by MARTIN B.
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Easy to order and great updates on my delivery
Review of , following an experience of by JENNIFER R.
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excellent service & packaging; highly recommended
Review of , following an experience of by ROBIN M.
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Far from "dedicated experts", Glisshop are "apathetic novices" based on my experience. I purchased a pre-season board from Glisshop in July. I received the wrong board from Glisshop in October. I returned the board immediately using Glisshop's return process. Upon receipt of the returned board, Glisshop took over two weeks to initiate my refund which they say was made on 20 November. It wasn't according to my bank. To be honest I still don't know whether the refund was made and I won't know until my next bank statement in December. And here's the real kicker - the YES Shifter XTRM, which is the board I ordered from Glisshop back in July, "doesn't exist" in their shop. These are the words of Glisshop. Please consider my experience if you're thinking about using this company. They advertised a board that they did not stock β οΈ Their returns process takes over a month β οΈ and the refund process takes longer still β οΈ Don't expect any communication from them unless you initiate it β οΈ Glisshop as ever you have the right to reply and to make your voice heard. My best advice based on my experience would be to avoid them if possible βοΈ If you can't avoid them, then strap in and buyer beware πππ On a positive, if you're lucky enough to be sending it on the mountains this year, I hope you have an awesome time. Stay safe and peace π
Review of , following an experience of by JAMIE B.
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Great service and efficient delivery to the UK, love my new board canβt wait to get it on the mountain in Jan
Review of , following an experience of by ROBERT M.
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Rejected a delivery before shipping but got told that the item was already on the way n it will be with u in 2 days but the truth was , it wasnβt at delivery depot 4 days later . Getting the refund was the worst part , it could take up to 4 weeks .
Review of , following an experience of by DANIEL S.
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Excellent. Skis perfect. Mounting of binding perfect. Delivery perfect. Very happy.
Review of , following an experience of by RICHARD P.
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Easy to order skis and bindings, easy to supply binding information. Communication excellent. Would use again.
Review of , following an experience of by ALEXANDER M.
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First class service
Review of , following an experience of by MIKE E.
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Itβs a Christmas present so not used yet, however the service from the company was great, quick delivery and well packaged
Review of , following an experience of by RACHAEL S.
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Easy to deal with, good information on shipping details, costs etc. Excellent service from start to finish.
Review of , following an experience of by PAUL B.
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Incredible service skis in perfect condition and fast delivery
Review of , following an experience of by CHLOE B.
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Good communication when phoned up to find out tracking information.
Review of , following an experience of by RYAN L. *
*Pseudonymized data at the request of the author
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Delivery still awaited 3 weeks after order , sent 2 messages to store and received no response . Eventually phoned the store promised to chase up courier and get back 4 days later ......still waiting
Review of , following an experience of by TONY P.
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I've been buying equipment from blu tomato and absolute snow for years, decided to give you guys a try and can't fault the Service or product range will be returning next season.
Review of , following an experience of by EVIE Y. *
*Pseudonymized data at the request of the author
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Iβve now purchased over the last few years, a lovely set of Atomic skis, ski helmet, ski goggles, ski boots, ski gloves and now Maui Jim sunglasses. Despite coming from France to the uk, they always arrive on time and in perfect condition. Glisshop is always my go to store when I decide to buy something, especially for skiing as their prices are very reasonable and have never let me down. A first class service
Review of , following an experience of by JASON A.
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Delivery was great
Review of , following an experience of by TIFFANY H. *
*Pseudonymized data at the request of the author
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Very happy with my order, came quickly prices were reasonable and my item was well packaged
Review of , following an experience of by STEPHANIE P. *
*Pseudonymized data at the request of the author
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Glisshop were really easy to deal with. They explained every step and delivered my skis/bindings undamaged, correctly adjusted and at the stated time. I would/will definitely use them again.
Review of , following an experience of by TIMOTHY W.
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Good price, fast delivery
Review of , following an experience of by KIERAN W. *
*Pseudonymized data at the request of the author
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Excellent product Thanks to Glisshop, I could have it delivered quickly to the UK. Excellent service.
Review of , following an experience of by MARK T.
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Good
Review of , following an experience of by MADS M.
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Great price, clear communication regarding delivery to the UK and just generally a great experience. Super happy with my purchase!
Review of , following an experience of by IAN J.
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In general, it was fast and good service with very economical price of skis.
Review of , following an experience of by KARLIE F. *
*Pseudonymized data at the request of the author
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AMAZING EASY TO FIND WHATEVER YOUR LOOKING FOR!!!!!!
Review of , following an experience of by SLADE A.
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Skis ordered and delivered without problem - great service and price
Review of , following an experience of by FIONA F.
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Used many times and as usual absolutely no issues.
Review of , following an experience of by JOHN S.
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Efficient service and good value.
Review of , following an experience of by ANDREW W.
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perfect
Review of , following an experience of by JOHN H.
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Lovely quality ski jacket, great communication from the company and speedy delivery. Overall very happy!
Review of , following an experience of by KAY B.
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Excellent service, all necessary UK duties included in the price paid and received within a few days.
Review of , following an experience of by ALLAN L.
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Rossignol Ski boots
Review of , following an experience of by NIGEL A.
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Very reliable store.
Review of , following an experience of by ALENKA Ε .
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Aaaa
Review of , following an experience of by PHIL S.
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Item as described. Delivery was quick too!
Review of , following an experience of by THOMAS V.
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Great selection of skiβs and prices better than in the UK. All inclusive of taxes too, amazing! Package with flexible option to change bindings which came fitted to our specifications. Slight delivery issue with EVRI but not fault of Glishop. Emails were answered same day. Overall, very impressed would highly recommend.
Review of , following an experience of by STEWART H.
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Excellent website always the best prices and super fast shipping ! 10/10ππ»
Review of , following an experience of by LUKE WILLIAM W.
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Skis set up perfectly, fast dispatch, great value for money
Review of , following an experience of by JENNIFER W.
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Great sunglasses
Review of , following an experience of by ADRIAN L.
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Poor. Delivery three months late.
Review of , following an experience of by CRAIG L.
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Great price. Prompt delivery.
Review of , following an experience of by SARAH H.
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Website easy to use, delivery time as expected, and would use again/recommend to others.
Review of , following an experience of by REBECCA S.
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Excellent product, service, delivery.
Review of , following an experience of by THOMAS STOKHOLM J.
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Bought as a gift for my husband, so can't comment on the skiing goggles themselves. However, the convenience and speed of shopping with Glissop was brilliant thank-you.
Review of , following an experience of by JENNIFER B.
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Great service and competitive prices.
Review of , following an experience of by DAVID C.
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Great service as always from Glisshop
Review of , following an experience of by MARTIN S.
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Excellent price and fitting service...exactly as ordered and delivered even earlier than originally suggested.
Review of , following an experience of by TERRY C.
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I was worried about ordering from France and limited reviews - products all arrived as described and look great. Arrived in the time they said they would or maybe a bit quicker. I havenβt needed to return anything so canβt comment on this
Review of , following an experience of by LAURA D.
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Excellent with everything. Good selection of products at good prices and speedy delivery.
Review of , following an experience of by DAVID M.
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Great service from ordering. Fast delivery and absolutely love the boots. They are the most comfortable boots Iβve ever had. Walked 8 miles straight off and just felt like having gloves on my feet. Thank you
Review of , following an experience of by PAM H.
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Awful service. The delivery details were not filled completely and therefore I was not able to received the delivery since the address provided is to a warehouse place and if not filled correctly it would not arrive to the proper receiver. I missed the terms by not obtaining the parcel on time. VERY DISSAPOINTED, I would not recommend your store. THE RECEIVER DETAILS MUST BE ALWAYS FILLED AS PROVIDED.
Review of , following an experience of by KRISTINA B.
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Great website with very good prices on all ski clothes. Sadly Iβm returning both jacket and trousers as sizes are too small.
Review of , following an experience of by LISA S.
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Great experience from Glissop. The item arrived in good time and Glissop provided good communication with regards to the delivery. There were no issues with delivery to the UK and I would definitely use them again as their prices are very good.
Review of , following an experience of by LUKE D.
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Excellent service and unbeatable price.
Review of , following an experience of by STEPHEN S.
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Bought from the UK. Was slightly worried about import fees/vat but didn't have to pay a penny extra (just like Glisshop said). Great price and prompt delivery. Recommended.
Review of , following an experience of by FEAR P.
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Great prices great product
Review of , following an experience of by PAUL A.
Reviews displayed in chronological order