Customer reviews for glisshop.co.uk

4.6 / 5

Calculated from 612 reviews obtained over the last 12 months

4604 reviews since 28/01/2017

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Information glisshop.co.uk

  • Company

    Glisshop

  • Description

    Glisshop, specialized in wintersports and boardsports, sells ski, snowboard and skateboard equipment online. Find a selection of the best products and accessories (shoes, bindings, clothes)

  • Address

    67 rue des Varennes 63170 AUBIERE

  • Website

    https://www.glisshop.co.uk/

  • Category

    Sports

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Customer reviews

  • 5 / 5
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    Great product as described. Delivered on time with tracking. Highly recommend.

    Review of , following an experience of by PAUL T.

  • 5 / 5
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    I was happy I sound the boots at your shop for a good price. They were sold out everywhere.

    Review of , following an experience of by EVA P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent service and great price.

    Review of , following an experience of by RICHARD W.

  • 5 / 5
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    Great service! Top advice and recommendations with quick turnaround and fast delivery!! Can’t ask for much more !! Highly recommended.

    Review of , following an experience of by MITCHELL L.

  • 5 / 5
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    Very good price for the ski boots I wanted. Delivered on time.

    Review of , following an experience of by PHILIP C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Absolutely fantastic service, my daughter loved her new ski boots and they were shipped to scotland in next to no time . Thanks again would highly recommend 👌

    Review of , following an experience of by PETER M.

  • 5 / 5
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    Great product and fast delivery

    Review of , following an experience of by ALEX G.

  • 5 / 5
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    Skis arrived as per order

    Review of , following an experience of by PETER C.

  • 5 / 5
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    Glisshop ordering was great - customer service was very helpful (I asked if I would need to pay customs on an import into the UK - they assured me I did not). I was concerned with their selection of courier (Evri) as I have had mixed results with them - but they did deliver.

    Review of , following an experience of by JUSTIN W.

  • 5 / 5
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    Fast shipping to the Uk, good service when you call for advice / compatibility questions

    Review of , following an experience of by DEREK B.

  • 5 / 5
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    First class delivery, very fast and arrived with no damage.

    Review of , following an experience of by WILLIAMS W.

  • 5 / 5
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    Great price, quick delivery and love that all import duties are included in the price.

    Review of , following an experience of by BEN W.

  • 5 / 5
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    Just ordered Kores 93, this is my second pair of skis from the company, fantastic service they put the price with no nasty surprises with import tax, fitted my bindings for me boots fit straight in looking forward to using next year. Would definitely recommend. Many thanks Neil

    Review of , following an experience of by NEIL K.

  • 5 / 5
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    Professional.

    Review of , following an experience of by MICHAEL J.

  • 5 / 5
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    Great helmet. Bought it for my husband as a present and he loved it. Very light and comfortable. Lovely design. Would recommend.

    Review of , following an experience of by SABRINA M.

  • 5 / 5
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    Looked at lots of shops for the snowboard i wanted. Glisshop had it in stock at the best price I could find. Easy to order great communication and my board arrived very well packed in good time. Would definitely recommend glisshop to any of my friends.

    Review of , following an experience of by RICHATD F.

  • 5 / 5
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    Great👍

    Review of , following an experience of by JONATHAN D.

  • 5 / 5
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    Excellent products , great service and value.

    Review of , following an experience of by ANDREW G.

  • 5 / 5
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    Snowboard arrived on time. Easy process and great board.

    Review of , following an experience of by RYAN L.

  • 5 / 5
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    Everything perfectly from ski’s opinion , payment options and deliveries

    Review of , following an experience of by LUKASZ S.

  • 5 / 5
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    Delivery time was excellent. Good product. Delivery with this shop a few times now and they are excellent to deal with. Will continue to use.

    Review of , following an experience of by ALEX G.

  • 5 / 5
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    Great service again , skis arrived earlier than expected we’d left it late to order subsequently skis are being used on our family Easter break

    Review of , following an experience of by EDWARD B.

  • 5 / 5
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    So very easy to deal with and always a pleasure

    Review of , following an experience of by MALCOLM H.

  • 5 / 5
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    Prompt delivery and excellent product

    Review of , following an experience of by ANTHONY T.

  • 5 / 5
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    I have ordered from Glissop multiple times, it’s easy to order, the products arrive on time and it is fantastic vale for money

    Review of , following an experience of by AUSTIN S.

  • 5 / 5
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    Brilliant ski boot so comfortable. Delivery was very prompt and when I had to contact the company I got through to a uk based customer service team. A++++

    Review of , following an experience of by KEVIN N.

  • 5 / 5
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    Great value and quick delivery.

    Review of , following an experience of by CHRIS C.

  • 5 / 5
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    Quick and as described

    Review of , following an experience of by SERGIO A.

  • 5 / 5
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    Really easy site, perfect product and great price delivered exactly on time.

    Review of , following an experience of by ADRIAN W.

  • 5 / 5
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    order delivered earlier than estimate, skis as described, bindings fitted to correct size for boots

    Review of , following an experience of by JOHN W.

  • 5 / 5
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    Excellent goods and a fast Excellent service would use Glisshop again

    Review of , following an experience of by PERRY M.

  • 5 / 5
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    Easy to order, quick delivery A+

    Review of , following an experience of by IAN D.

  • 5 / 5
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    Prompt service. Product as expected. Will definitely use again.

    Review of , following an experience of by PAM F.

  • 5 / 5
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    Fast delivery, all charges included

    Review of , following an experience of by BOGDANA J.

  • 5 / 5
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    Speedy and efficient. Arrived when it said it would!

    Review of , following an experience of by ANDREA S.

  • 5 / 5
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    Great price and great product, delivered to the U.K. really quickly.

    Review of , following an experience of by MICHAEL R.

  • 5 / 5
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    fast delivery, solid packaging

    Review of , following an experience of by TOMASZ G.

  • 5 / 5
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    All perfect, on time,excellent customer service.arrived to UK ,no issue.

    Review of , following an experience of by GREGOVA S.

  • 5 / 5
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    Quick and seamless

    Review of , following an experience of by SEAN P.

  • 4 / 5
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    This is the second time I have ordered these boots from Glisshop. The first time the UK courier lost the package and Glisshop gave me a refund for the item. (But not for the postage, so I guess the couriers still got paid ?) Now I have re-ordered and actually got the product. In total it took about 2 months; 6 weeks to get to the point of giving up on the courier on the first order. (And you may have seen that first review for these.) a little time to get a refund and then re-order the exact same product. 1 week for the order to arrive the second time. But I am pleased that I now have the product.

    Review of , following an experience of by PETER T.

  • 5 / 5
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    Excellent customer service from Glisshop. Delivery was efficient and I was kept up to date with the delivery schedule.

    Review of , following an experience of by STEVEN C.

  • 5 / 5
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    Easy to order, good communication, arrived as expected.

    Review of , following an experience of by DODDS S.

  • 5 / 5
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    All good!

    Review of , following an experience of by IAN R.

  • 5 / 5
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    Easy ordering process with immediate delivery. Excellent!

    Review of , following an experience of by STAN M.

  • 5 / 5
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    Fast delivery excellent products

    Review of , following an experience of by PETER M.

  • 5 / 5
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    Good product - swift and secure dispatch and delivery.

    Review of , following an experience of by DUNCAN D.

  • 5 / 5
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    Received the skis on time. Customer support is great!

    Review of , following an experience of by MARCEL H.

  • 5 / 5
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    Arrived in great haste

    Review of , following an experience of by WILLIAM T.

  • 5 / 5
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    Easy to use website and fast delivery.

    Review of , following an experience of by ROBERT B.

  • 5 / 5
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    Site easy to use, service great. Postage ok (5-7 days). items well packaged and arrived safely. EVRI were good for a change on the two separate things i ordered.

    Review of , following an experience of by JOHN A.

  • 4 / 5
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    Great skis at a good price and a good selection. I’d use them again for more equipment. Only frustration was waiting on Evri to update the tracking. I had very little notice from them for the actual delivery for me to be at home.

    Review of , following an experience of by STEPHEN W.

  • 5 / 5
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    Always satisfied when buying from glisshop. Needed the snowboard very quickly for a powder session and arrived just in time!

    Review of , following an experience of by DARRAN P.

  • 5 / 5
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    Good prices on premium ski products. Ordered a white Oakley MIPS MOD5. Arrived in the UK a week later. Good communications at the start. Went quiet in the middle then started again when the goods cleared customs.

    Review of , following an experience of by GARY T.

  • 5 / 5
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    Product was very competitively priced, well packaged and promptly delivered. Very satisfied customer

    Review of , following an experience of by GREG P.

  • 5 / 5
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    Excellent customer service. Post / Evri lost ye parcel. Glisshop gave a refund with no questions / hassle.

    Review of , following an experience of by JACK S.

  • 5 / 5
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    Glisshop never fail to impress me, always quick to answer any questions, very quick delivery and fabulous product quality. Highly recommend

    Review of , following an experience of by SUSAN A.

  • 5 / 5
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    Easy ordering. Quick efficient delivery

    Review of , following an experience of by NICHOLAS R.

  • 5 / 5
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    Fast delivery, on time and as described. Originally needed boot bindings but did a little price comparison and found this was the cheapest supplier, price was so good ended up buying board & binding. I also thought I may have to pay additional tax on arrival. Even more surprised to find all taxes were included.

    Review of , following an experience of by MUS C.

  • 5 / 5
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    Good choice and quick delivery

    Review of , following an experience of by SARA M.

  • 5 / 5
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    Product as described. Prompt delivery. Thumbs up.

    Review of , following an experience of by RUBEN G.

  • 5 / 5
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    Excellent service - ordering/delivery very smooth and when I had a problem with my return not being processed, very helpful and resolved quickly

    Review of , following an experience of by CAROLINE L.

  • 5 / 5
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    Item as described and very well packaged. Only criticism was that they ship to the uk only one or two days a week. So i had to wait a while before it dispatched. Once Evri got the item it was with me very quickly. I did message Glissshop to which they replied promptly with an explanation (regarding the dispatch delay). I would definitely use again .

    Review of , following an experience of by CRAIG C.

  • 5 / 5
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    Excellent customer service! Professional, knowledgeable and most importantly putting the customers' needs first. Very pleased with the whole shopping experience.

    Review of , following an experience of by NICK A.

  • 1 / 5
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    Part of the order is missing and Glisshop have still not issued a replacement or refund.

    Review of , following an experience of by DAN C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Glisshop have been a good retail company to deal with, I had to return one of several items I have purchased from them and it was an easy process with good customer service and support.

    Review of , following an experience of by MARK R.

  • 5 / 5
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    good range, good prices, delivery within expected timescales and no surprises - easy shopping

    Review of , following an experience of by MARCO M.

  • 4 / 5
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    The boots I ordered didn’t fit. Glisshop made it easy enough to return them and give me a refund.

    Review of , following an experience of by NANCY W.

  • 4 / 5
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    Great pricing however issue with delivery provider Evri. Shipping label printed with error and failed to take quick action.

    Review of , following an experience of by MIA C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Happy with order, only thing was three days waiting for shipping without any update on order status.

    Review of , following an experience of by KALLE L.

  • 5 / 5
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    Perfect - great product and service

    Review of , following an experience of by RYAN S.

  • 5 / 5
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    Good service, although I erroneously received the wrong size item, which meant I had to return and cancel the order as timings precluded ordering a replacement. Postage costs and the item were fully refunded, although there is a delay whilst the item travels back to France etc.

    Review of , following an experience of by JULIE W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent service from start to finish. Glisshop helped me choose and appropriate set of skis, advising me on what would suit me best for my skill level, preferences and height and weight. Delivery was smooth and they communicated well as to when the skis would arrive.

    Review of , following an experience of by BELINDA C.

  • 5 / 5
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    Perfect service. Discounted price plus delivery from France for cheaper than i can buy in the Uk!

    Review of , following an experience of by NIGEL H.

  • 5 / 5
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    All was perfect. Easy, transparent, fast and clear

    Review of , following an experience of by SØREN Ø.

  • 5 / 5
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    Glisshop did exactly what they promised. The delivery by Every was rubbish

    Review of , following an experience of by ANDREW G.

  • 4 / 5
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    Brilliant transaction very quick delivery.superb.

    Review of , following an experience of by GARY J.

  • 5 / 5
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    Skis securely delivered with all bindings' settings and specifications as ordered. Very happy with the price and the service. Thank you.

    Review of , following an experience of by RUTH C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great price and fast delivery

    Review of , following an experience of by JOHN K.

  • 5 / 5
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    Fast delivery, excellent product!

    Review of , following an experience of by EMMA T.

  • 5 / 5
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    Very nicely priced products, with a swift delivery. The jacket I bought arrived without any problems. I recommend.

    Review of , following an experience of by LUCIA S.

  • 5 / 5
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    Easy website to use. Products turned up a few days later as described. Both goggles and gloves have been excellent and thoroughly used after a week of snowboarding. Would recommend

    Review of , following an experience of by ROSS M.

  • 5 / 5
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    Great price ski bib. Delivered in good time. Thanks

    Review of , following an experience of by TERRY F.

  • 5 / 5
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    Excellent service swift delivery very happy with the product , great price

    Review of , following an experience of by BRETT N.

  • 5 / 5
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    Very competitive. Ordered pair BC skis with bindings for delivery to the UK. Arrived on the specified date. Well packed

    Review of , following an experience of by STEVEN G.

  • 5 / 5
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    Really good shopping service with quick delivery to UK.

    Review of , following an experience of by JAMES Y.

  • 5 / 5
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    Fast delivery and a great price.

    Review of , following an experience of by MICHAEL W.

  • 5 / 5
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    Quick, easy to deal with at a competitive price.

    Review of , following an experience of by IAN B.

  • 5 / 5
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    For a shop that sells so many brands and products, it takes a little while to get the hang of the filters. However, I did work out how to find the skis I wanted... Ordering etc. was OK - ditto the end of season discount. Delivery was three days to the appartement in the Alpes.

    Review of , following an experience of by ROGER P.

  • 5 / 5
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    The goods arrived quickly and beautifully packaged :)

    Review of , following an experience of by ROLAND P.

  • 5 / 5
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    Much cheaper than other websites and arrived on time. No issues.

    Review of , following an experience of by MARLINA L.

  • 5 / 5
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    This is the 2nd time I've used Glisshop and on both occasions the right stuff arrived, in great condition, ahead of delivery estimate. This included setting of ski binding DIN, which was excellent. I'd have no problem recommending them.

    Review of , following an experience of by THEO C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Always excellent - Great site and prices, quick delivery, bindings fitted and adjusted.

    Review of , following an experience of by MILES A.

  • 5 / 5
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    Great range of products, simple to order and swift delivery to the UK

    Review of , following an experience of by ROBERT S.

  • 5 / 5
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    I ordered ski helmet, and two ski goggles for my ski trip. I didn't have much time left until the trip so I was a bit worried that the order might not arrive in time(I'm in the UK so wasn't sure how long the customs would take) but it did! I made a call to the customer center and they told me it should be no problem and indeed. Right on time! I highly recommend Glisship!

    Review of , following an experience of by ALISON Y.

  • 5 / 5
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    Good service, quick delivery.

    Review of , following an experience of by ANDREW B.

  • 5 / 5
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    I have now ordered 2 pairs of skis and the service, delivery and equipment received has been very good

    Review of , following an experience of by PAUL M.

  • 5 / 5
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    Great price, product and delivered when promised. Couldn't ask for more!

    Review of , following an experience of by DAVID M.

  • 5 / 5
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    Good price quick delivery and the sunglasses were in perfect condition - very happy

    Review of , following an experience of by CAROLE P.

  • 5 / 5
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    Great company to deal with, kept in the loop re; delivery. product arrived in good working order and well protected and on time / early.

    Review of , following an experience of by JOHN A.

  • 5 / 5
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    Excellent, delivered to the UK, perfect, thanks

    Review of , following an experience of by PAUL J.

  • 5 / 5
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    Great. Although not uk based they are very clear and tax is paid prior to posting. Post is a little more expensive but, hey, better value than the Uk stockists. I knew what I wanted so knew the product. Thanks Glissop.

    Review of , following an experience of by DEBBIE T.

  • 5 / 5
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    prompt delivery, good look and fit for boots

    Review of , following an experience of by JUDITH E.

  • 5 / 5
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    Delivery as promised

    Review of , following an experience of by PONTUS L.

  • 5 / 5
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    Very quick service, great range of products at great prices.

    Review of , following an experience of by MICHAEL W.

  • 5 / 5
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    Excellent all around. Customer service have been very helpful. Competitive prices and high quality items

    Review of , following an experience of by NAWAR D.

  • 5 / 5
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    good service

    Review of , following an experience of by STEVE T.

  • 5 / 5
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    Incredible service and fast delivery

    Review of , following an experience of by CHRIS B.

  • 5 / 5
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    Great product at a great price, with great customer service.

    Review of , following an experience of by ANTHONY M.

  • 5 / 5
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    Very good price and fast delivery, would recommend

    Review of , following an experience of by ELLIOTT W.

  • 5 / 5
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    Order was processed fairly quickly. Delivery was good and the seller kept me informed.

    Review of , following an experience of by MARA I.

  • 5 / 5
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    Great service and great to deal with in all aspects

    Review of , following an experience of by RICHARD S.

  • 5 / 5
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    Very good, I’ll come back soon

    Review of , following an experience of by PIOTR K.

  • 5 / 5
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    Really expert advice. They picked the perfect skis for us and also advised we get bindings from a rental shop due to the standard ones only having growth for a couple of mondo sizes (meaning we’d have had to get them re drilled when our son’s feet grow). No other ski supplier picked up on this.

    Review of , following an experience of by KEVIN R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent deals with Excellent board selection. Highly recommend

    Review of , following an experience of by SYAZRIL S.

  • 5 / 5
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    Excellent price and good quality product

    Review of , following an experience of by CHARLES C.

  • 5 / 5
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    very impressed, great products, great price, great dispatch.

    Review of , following an experience of by GEOFF C.

  • 3 / 5
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    The lady I was having dialogue with via email wasn't very helpful, I considered cancelling my order due to the tone of the emails. I decided to call them instead of emailing, when I rang them it took me a few days of constantly trying to get through before I eventually did. I got through to an English speaking lady who was extremely helpful and provided good customer service, she couldn't answer the technical questions I had, however, she arranged for her colleague from the technical department to call me and he answered my questions perfectly. My skis arrived on time with a couple of days to spare before I went on holiday.

    Review of , following an experience of by JAMES W.

  • 5 / 5
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    Great item and fast delivery

    Review of , following an experience of by MARK O.

  • 3 / 5
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    My heated gloves are not to the standard of my previous ones. Fiddly to use. Difficult to see the indicator. Slow to heat. Can’t return as used for a week.

    Review of , following an experience of by STEPHEN W.

  • 5 / 5
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    Swift delivery. I’d say customer service is good too, refunded a lost return.

    Review of , following an experience of by KORDIAN S.

  • 5 / 5
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    Very quick delivery, well packaged. Excellent.

    Review of , following an experience of by MICHIEL B.

  • 5 / 5
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    Nice price and good service

    Review of , following an experience of by JANIS G.

  • 5 / 5
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    Very efficient service. Thank you.

    Review of , following an experience of by CATHERINE H.

  • 5 / 5
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    fantastic service from start to finish

    Review of , following an experience of by DANIEL A.

  • 5 / 5
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    Glisshop is always a good choice for sports gear. Good service and great products.

    Review of , following an experience of by ALENKA Š.

  • 1 / 5
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    Absolute shambles of a company. Retuned trainers nearly 3 months ago and still waiting on a refund !!

    Review of , following an experience of by THOMAS M.

    Answer by glisshop.co.uk
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    Hello and thank you for your feedback. Unfortunately, we had not received your return and were only made aware of the issue through your review. The carrier has now confirmed that the parcel was lost in transit on its way back to France. We regret this situation and have of course issued a full refund. Best regards The Glisshop Team

    Answer by Thomas M
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    Complete nonsense - obviously for the purpose of your review site !! I have received no refund whatsoever or any response from this joke of a “company” ! Avoid at all costs !!

    Show exchanges Hide exchanges
  • 5 / 5
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    Good communication, excellent customer service, affordable prices and quick deliveries, will recommend them to anyone

    Review of , following an experience of by KRIS W.

  • 5 / 5
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    Excellent company to deal with I have purchased a lot of ski gear all at good prices and really quick delivery would highly recommend glisshop for buying ski equipment

    Review of , following an experience of by CLIVE B.

  • 5 / 5
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    Ordered from Ireland paid in euros, believe goods were shipped direct from France where the item was in stock, delivered on time. Good price for items and delivery, excellent service.

    Review of , following an experience of by ANDREW C.

  • 5 / 5
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    Perfect loce my helmet! It be good if they gave ylu a dust bag to store the helmet in but that aside love it

    Review of , following an experience of by AMY J.

  • 1 / 5
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    Terrible; the courier left my trainers on an unknown door step on Christmas Eve and they were never found. It took me two months to finally get my money back - up to then I was asking for a replacement or money back and chasing them for a response a couple of times a week. I was able to show that the item had been left on an unknown door step with the couriers photograph plus it specifically stated that they had to be signed for. It wasn't until six weeks into chasing this with Glisshop that they sent me a form to fill in from the courier (Everi) for them to look into it. It took Everi two days to come back to me to say that it had been delivered to the wrong address and a further two weeks for Glisshop to reimburse me. Customer service/care is the worst I have come across and would never use them again. The loss of the trainers was no fault of theirs and it could have been resolved very quickly and professionally; I would then happily purchase further items from them, instead they have lost a customer.

    Review of , following an experience of by ANDREW W.

  • 5 / 5
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    Professional and fast! The only think I can think of that would be negative would be the way my skis were packaged. The box was damaged and therefore a small scratch on the top of my new skis was visible. People queuing up in line for the lift will likely scratch the skis anyway so I didn’t care about that! Package the skis better next time. This shop is better than most out there.

    Review of , following an experience of by SAVVA S.

  • 4 / 5
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    Wondering if I m supposed to get a free Dynafit package? Since that box was empty. Just curious . Otherwise 5 stars

    Review of , following an experience of by YIK C.

  • 5 / 5
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    Item arrived faster than I expected and exactly what I wanted at excellent price.

    Review of , following an experience of by BRUCE R. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order