Customer reviews for glisshop.co.uk

Customer reviews

• 5 / 5

  

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  Very good, arrived on time.

  Review of 02/07/2025, following an experience of 12/06/2025 by PAUL B.

• 5 / 5

  

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  Honestly was amazed at this purchase and delivery! Price and ordering process was great. I looked at reviews before purchasing and can see why they are highly rated. Delivery was quick, and it was to the UK and by parcelforce, which is a favourite of mine. Very impressed and would recommend

  Review of 02/07/2025, following an experience of 16/06/2025 by JAMES K.

• 5 / 5

  

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  The site was very easy and the delivery was good would definitely use again

  Review of 26/06/2025, following an experience of 09/06/2025 by ANTONY F.

• 5 / 5

  

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  Great price, service and quick delivery to UK. As all transaction should be. Thank you.

  Review of 20/06/2025, following an experience of 02/06/2025 by MARK E.

• 5 / 5

  

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  Amazing products and quick delivery. Top price for top quality

  Review of 20/06/2025, following an experience of 04/06/2025 by DILYAN S.

• 5 / 5

  

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  Great service skis arrived can’t wait to use them.

  Review of 18/06/2025, following an experience of 01/06/2025 by SEAN Y.

• 5 / 5

  

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  Great service, fast delivery. Glasshouse made everything simple.

  Review of 18/06/2025, following an experience of 02/06/2025 by CHRIS K.

• 5 / 5

  

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  Great prices and great delivery

  Review of 18/06/2025, following an experience of 21/05/2025 by JEFF K.

• 5 / 5

  

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  I’ve used Glisshop for many years. They stock great products in many sizes and are very helpful.

  Review of 18/06/2025, following an experience of 09/04/2025 by LAWRENCE B.

• 1 / 5

  

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  half of my order didn't turn up and then cannot get a reply out of them to sort a refund.

  Review of 18/06/2025, following an experience of 19/05/2025 by JOSEPH BENJAMIN K.

  Answer by glisshop.co.uk

  

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  Hello and thank you for your feedback. Unfortunately your parcel was damaged during delivery and one of the items was missing for which we sincerely apologise. We contacted the carrier once you had notified us of the problem but the item could not be located. We issued a refund for the missing item on 6 June. Best regards The Glisshop Team

• 4 / 5

  

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  Very good

  Review of 18/06/2025, following an experience of 13/04/2025 by CAMERON H.

• 5 / 5

  

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  Easy transaction and quick delivery

  Review of 18/06/2025, following an experience of 16/05/2025 by DAVID E.

• 5 / 5

  

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  Great, fast and easy to engage with.

  Review of 18/06/2025, following an experience of 18/05/2025 by GERARD B.

• 5 / 5

  

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  great customer care as called before ordered and very informative and helpful

  Review of 18/06/2025, following an experience of 23/05/2025 by TOM W.

• 5 / 5

  

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  I can’t fault the gossip site, ordering or delivery process my skies arrived quickly and well packaged

  Review of 18/06/2025, following an experience of 17/05/2025 by CHARLES A.

• 5 / 5

  

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  Good price and delivery was easy and pain free. No issues and would shop again.

  Review of 18/06/2025, following an experience of 10/04/2025 by JESS D.

• 5 / 5

  

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  Brilliant!

  Review of 18/06/2025, following an experience of 16/04/2025 by NATALIE J.

• 5 / 5

  

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  Always competitive prices and so much better now they are using Parcel Force for UK delivery.

  Review of 18/06/2025, following an experience of 08/04/2025 by TIM W.

• 2 / 5

  

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  Ordered a pair of outerknown seventyseven cord shorts on the 1st of May after chasing up what had happened to the order I was told they weren't being sent until the 13th! No reason for this when asked , no transparency! They then didn't turn up for another 5 days. The delivery was a shocking £19 from France. So when I thought I was getting a good deal I wasn't, Wished I'd just ordered from the USA and received the product within 7 days.Not a great customer experience and won't be using them again.

  Review of 13/06/2025, following an experience of 01/05/2025 by ADRIAN F.

  Answer by glisshop.co.uk

  

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  Hello and thank you for leaving your feedback. We are sorry that you were unhappy with the delivery experience. We ship to the UK on Tuesdays and Thursdays each week and due to several bank holidays in France early May we were unable to dispatch your parcel until Tuesday 13 May. We apologise for the lack of transparency regarding the delivery date and will endeavour to rectify this in future. As for the shipping costs, please note that these also include all customs duties. Best regards The Glisshop Team

• 5 / 5

  

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  Quick delivery, good choice of skis

  Review of 13/06/2025, following an experience of 28/03/2025 by VLADIMIR B.

• 5 / 5

  

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  All good. Quick delivery. Goggles were great. no problems.

  Review of 13/06/2025, following an experience of 24/03/2025 by ENRIQUE KIYOSHI G.

• 5 / 5

  

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  Good service, very happy with the skis I purchased

  Review of 13/06/2025, following an experience of 27/03/2025 by FINN H.

• 5 / 5

  

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  Great service, received my board in time for Austria! .. good customer service aswell and board came in good condition

  Review of 13/06/2025, following an experience of 23/03/2025 by ARJUN L.

• 2 / 5

  

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  Price was good for item, However at £19.99 for delivery not good especially as the item was £249.60 normally free delivery, also Slow to dispatch and slow postage, so overall, it was not good. I had to message to find out if my items had been dispatched, I will possibly not use again i will use a company in the UK. As faster delivery and free delivery when spending over £100.

  Review of 12/06/2025, following an experience of 07/05/2025 by EVANS D.

  Answer by glisshop.co.uk

  

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  Hello and thank you for leaving your feedback. We apologise for the lengthy delivery period, which was exceptional. We ship to the UK on Tuesdays and Thursdays as indicated on the website. However Thursday 8 May was a bank holiday in France which meant that the next collection was Tuesday 13 May. As for shipping costs, we actually only invoice a fraction of what it costs us to ship to the UK and the price also includes all customs duties. Best regards The Glisshop Team

• 5 / 5

  

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  Good value and very easy process

  Review of 02/06/2025, following an experience of 17/03/2025 by IAN F.

• 5 / 5

  

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  Superb service from product selection to delivery. Sound advice, competitive pricing and no pesky customs charges. Would highly recommend

  Review of 02/06/2025, following an experience of 04/05/2025 by VANESSA D.

• 5 / 5

  

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  All good

  Review of 02/06/2025, following an experience of 26/03/2025 by JEANNETTE C.

• 5 / 5

  

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  Wide choice of equipment, clear descriptions, easy order process, reasonable delivery charges.

  Review of 02/06/2025, following an experience of 13/03/2025 by STEVEN F.

• 5 / 5

  

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  Goodness me.. well wraped. Carefuly packed. The skis - bindings set & ready - 'Fab'. Thank you.

  Review of 02/06/2025, following an experience of 27/03/2025 by WILLIAM D.

• 5 / 5

  

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  Great, I liked the customisation options for the skis and range of choices. Package arrived in time and was nicely protected.

  Review of 02/06/2025, following an experience of 23/03/2025 by ALINE B.

• 5 / 5

  

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  I’ve bought from Glisshop a few times over the past few months…one to buy skis and now for sunglasses…each time was a great experience with quick service! Highly recommended.

  Review of 02/06/2025, following an experience of 29/04/2025 by STAN M.

• 5 / 5

  

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  Great company, and delivered as promised with no issues

  Review of 02/06/2025, following an experience of 19/03/2025 by DARREN R.

• 5 / 5

  

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  Great price and good communication regarding delivery

  Review of 02/06/2025, following an experience of 19/03/2025 by GARY J.

• 2 / 5

  

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  A trusted supplier has let me down and I will not be using them again.

  Review of 02/06/2025, following an experience of 08/03/2025 by PETER Z.

  Answer by glisshop.co.uk

  

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  Hello, Thank you for taking the time to share your experience with us. You recently placed an order on our website, and unfortunately, there was an error in the product description. We sincerely apologize for this oversight. As a gesture of goodwill, we offered you a discount code for a future purchase, but we understand that you declined. Please note that you also had the option to request a return and a full refund if the product did not match its online description. Should a similar issue arise in the future, don’t hesitate to contact us—we’ll do our best to find a satisfactory solution for you. Your feedback is invaluable and helps us continuously improve the quality of our services. Thank you again, The Glisshop team

• 5 / 5

  

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  Goor shop, ski arrived on time, no stamp duty for uk buyer, all good

  Review of 31/05/2025, following an experience of 17/03/2025 by KATARZYNA M.

• 2 / 5

  

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  Glisshop have agreed that I can return one product (skis) for a refund but took three weeks and several phone calls to agree to the return, and since then have consistently failed to arrange for a courier to collect them. Glisshop customer service does not respond to emails. I have to telephone them to get anything done, and the response by telephone is that they have trouble with their courier (Evri) but the skis will be collected at some point. Which means I have no idea when. They refuse to use a different courier who might actually turn up. And the refund will take a further 3 weeks once the skis do get back to Glisshop. This is poor service by any standard.

  Review of 31/05/2025, following an experience of 08/04/2025 by GREGORY B.

  Answer by glisshop.co.uk

  

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  Hello and thank you for taking the time to share your experience. Due to a transition period in our collaboration between EVRi and Parcelforce, we experienced an IT problem which temporarily prevented us from issuing a return delivery label and this was followed by EVRi's repeated failure to honour scheduled appointments for the collection of your skis. We apologise for the lengthy handling of this matter and fully understand your frustration. Your skis were finally collected by Royal Mail and a refund has been issued. We value your feedback and are taking steps to prevent similar issues from occuring again. Best regards The Glisshop Team

• 5 / 5

  

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  Excellent shopping experience. Had the pack in the colour I wanted at the best price even with import costs to UK. Shipped from France to UK with no issues, arrived within a week, no additional charges. Kept updated about progress of order. Would buy again from this seller.

  Review of 31/05/2025, following an experience of 09/04/2025 by SARAH T.

• 5 / 5

  

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  This was my 2nd time ordering from Glissop, so that's a good start. I find the website shows a lot of detail about the sunglasses I wanted to buy, so I could take time and find the right shade and sun protection. I do find the glasses to be very competitively priced and I trust the authenticity and quality of what is on offer. I spoke to William Eiras concerning an identical pair of glasses on an alternative site, he was happy to price match, so the purchase was even more rewarding. I hope to continue purchasing from Glissop and I value their service.

  Review of 16/05/2025, following an experience of 11/02/2025 by SELMA J.

• 5 / 5

  

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  Great price, clear details about delivering to the UK, high quality job fitting bindings, overall excellent service.

  Review of 15/05/2025, following an experience of 24/04/2025 by JEREMY N.

• 5 / 5

  

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  Promt service and speedy delivery. Great walking boots. Thanks

  Review of 15/05/2025, following an experience of 28/04/2025 by CAROLINE D.

• 5 / 5

  

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  Fantastic service and price! Delighted with my new Maui Jims

  Review of 15/05/2025, following an experience of 11/03/2025 by MARJORIE C.

• 5 / 5

  

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  Great service as always. Thank you.

  Review of 14/05/2025, following an experience of 25/04/2025 by SHANE M.

• 5 / 5

  

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  Good website and easy access to checkout. Delivery could have been quicker i suppose for the postage paid but all in all very good service and recommended.

  Review of 14/05/2025, following an experience of 26/04/2025 by PHIL M.

• 5 / 5

  

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  Good service, quicker than expected delivery, well packaged and undamaged snowboard arrived in time for my trip to the Alps

  Review of 13/05/2025, following an experience of 11/03/2025 by EMILY C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great so far, but not been able to test it yet so can’t provide feedback fully

  Review of 11/05/2025, following an experience of 09/03/2025 by JENNIFER H.

• 5 / 5

  

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  Based on very fast delivery. Delivered to my Daughter's house in France to avoid postage to UK. May be a while before I see ski goggles. Maybe even longer before I use them.

  Review of 10/05/2025, following an experience of 23/04/2025 by DAVE B.

• 5 / 5

  

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  Very goof

  Review of 09/05/2025, following an experience of 22/04/2025 by CAROLINE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  No issue with this company at all, France located and all the import duties and taxes are already part of the price. Be aware shipping will take longer as it is based in Europe. Best price found online for what I wanted. Their catalogue is also huge! Overall very good and happy with my purchase.

  Review of 08/05/2025, following an experience of 18/04/2025 by MICHAEL T.

• 4 / 5

  

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  My product wasn’t delivered originally but glisshop were excellent at responding and quickly sent a replacement

  Review of 08/05/2025, following an experience of 06/04/2025 by HEATHER W.

• 5 / 5

  

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  Just ordered Kores 93, this is my second pair of skis from the company, fantastic service they put the price with no nasty surprises with import tax, fitted my bindings for me boots fit straight in looking forward to using next year. Would definitely recommend. Many thanks Neil

  Review of 08/05/2025, following an experience of 28/03/2025 by NEIL K.

• 5 / 5

  

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  Delivered quickly and all together. Very happy

  Review of 07/05/2025, following an experience of 20/04/2025 by ISAAC B.

• 5 / 5

  

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  Easy to use website, wide choice of quality products, easy ordering process and checkout. Reasonable delivery charges including import charges.

  Review of 06/05/2025, following an experience of 13/04/2025 by STEVEN F.

• 5 / 5

  

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  All good , great site

  Review of 06/05/2025, following an experience of 12/04/2025 by GAVIN L.

• 5 / 5

  

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  Good website. Prompt delivery.

  Review of 06/05/2025, following an experience of 14/04/2025 by UWE F.

• 5 / 5

  

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  Great prices and prompt service and delivery products came well packaged would use again.

  Review of 06/05/2025, following an experience of 12/04/2025 by MOHAMMED I.

• 5 / 5

  

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  Easy to navigate site, clear communication and quick delivery. Well priced and clearly laid out information about the products.

  Review of 06/05/2025, following an experience of 14/04/2025 by LOUISA S.

• 5 / 5

  

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  Quick response to a wrong order on my part. Very happy with price and service, bindings fit perfectly after giving boot size online,

  Review of 06/05/2025, following an experience of 10/04/2025 by KEV P.

• 5 / 5

  

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  Absolutely brilliant. Wasn’t quite sure, but Glisshop got the skis to me in great time, well packaged. Very pleased.

  Review of 06/05/2025, following an experience of 12/04/2025 by CLIVE G.

• 5 / 5

  

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  Excellent. Very helpful when I called them and skis were delivered as described and when expected. Thanks.

  Review of 06/05/2025, following an experience of 15/04/2025 by DAVE C.

• 5 / 5

  

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  Incredibly helpful every step of the process will definitely order again

  Review of 06/05/2025, following an experience of 11/04/2025 by LEWIS C.

• 5 / 5

  

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  Ordered and deliverd within days

  Review of 06/05/2025, following an experience of 17/04/2025 by RICHARD G.

• 5 / 5

  

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  Had no problems whatsoever with my order and got a really good deal!

  Review of 06/05/2025, following an experience of 01/04/2025 by GREG M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good price with normal delivery time.

  Review of 06/05/2025, following an experience of 22/02/2025 by LAM J.

• 5 / 5

  

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  Great service

  Review of 06/05/2025, following an experience of 01/03/2025 by MAX G.

• 5 / 5

  

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  Very happy with the purchase process, I could select the skis and bindings I wanted from a wide range for what was a very competitive price, delivered. They arrived earlier than expected in perfect condition - without any additional duties and tax costs as I am outside of the EU (which is what Glisshop would be the case). They bindings are set correctly for my boots and the DIN is also set correctly for me. My only observations would be, I was advised to check the goods whilst the courier waited, and he refused to do (but the packaging was pristine). Also, the courier just turned up without any notification when he was coming but this wasn't a problem.

  Review of 06/05/2025, following an experience of 05/04/2025 by ALASTAIR C.

• 5 / 5

  

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  Excellent service. Had to send one of the products back. Refunded no problem.

  Review of 06/05/2025, following an experience of 25/02/2025 by GAIL P.

• 5 / 5

  

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  Easy and efficient - plus a great price on my skis!

  Review of 06/05/2025, following an experience of 10/04/2025 by ELISABETH R.

• 5 / 5

  

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  Super product is a great price and good service

  Review of 06/05/2025, following an experience of 03/04/2025 by REBECCA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy process and quick delivery. I would recommend

  Review of 06/05/2025, following an experience of 27/02/2025 by DOUGIE G.

• 5 / 5

  

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  We ordered skis and bindings from the UK . It was a seamless process, the ordering system meant the bindings turned up, fitted adjusted ready to use . The process included tax so no customs due etc . Recommended

  Review of 06/05/2025, following an experience of 07/04/2025 by PETER B.

• 5 / 5

  

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  great fast delivery, shame shipping company they use only update tracking 1 hour before delivery.

  Review of 06/05/2025, following an experience of 06/04/2025 by JOSH P.

• 5 / 5

  

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  Good Purchase

  Review of 06/05/2025, following an experience of 27/02/2025 by MICHAEL A.

• 3 / 5

  

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  The product arrived incomplete. I'm in discussions about it. Not yet resolved. No advance notification of delivery day.

  Review of 06/05/2025, following an experience of 10/04/2025 by MIKE N.

• 5 / 5

  

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  Brilliant

  Review of 06/05/2025, following an experience of 21/02/2025 by GARY F.

• 5 / 5

  

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  Excellent price and faster than advertised delivery, will definitely use again.

  Review of 06/05/2025, following an experience of 21/02/2025 by PHIL M.

• 4 / 5

  

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  There was a small delay in shipping otherwise the correct board arrived in brand new condition much cheaper than in the UK. No extra import taxes. I will shop again in confidence

  Review of 06/05/2025, following an experience of 09/02/2025 by LINDSAY B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great product, great service. Spoke to customer service for advice before my purchase and they were really responsive and helpful. Product arrived quickly and pleased with how it performs

  Review of 06/05/2025, following an experience of 18/02/2025 by KAREN M.

• 4 / 5

  

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  Excellent product at an excellent price. Delivery time could be a bit quicker or a little improvement in communication regarding delivery would have been appreciated.

  Review of 06/05/2025, following an experience of 18/02/2025 by JORDAN S.

• 5 / 5

  

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  Great product as described. Delivered on time with tracking. Highly recommend.

  Review of 30/04/2025, following an experience of 30/03/2025 by PAUL T.

• 5 / 5

  

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  I was happy I sound the boots at your shop for a good price. They were sold out everywhere.

  Review of 30/04/2025, following an experience of 18/02/2025 by EVA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service and great price.

  Review of 30/04/2025, following an experience of 17/02/2025 by RICHARD W.

• 5 / 5

  

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  Great service! Top advice and recommendations with quick turnaround and fast delivery!! Can’t ask for much more !! Highly recommended.

  Review of 30/04/2025, following an experience of 28/03/2025 by MITCHELL L.

• 5 / 5

  

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  Very good price for the ski boots I wanted. Delivered on time.

  Review of 30/04/2025, following an experience of 31/03/2025 by PHILIP C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Absolutely fantastic service, my daughter loved her new ski boots and they were shipped to scotland in next to no time . Thanks again would highly recommend 👌

  Review of 30/04/2025, following an experience of 30/03/2025 by PETER M.

• 5 / 5

  

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  Great product and fast delivery

  Review of 30/04/2025, following an experience of 02/04/2025 by ALEX G.

• 5 / 5

  

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  Skis arrived as per order

  Review of 30/04/2025, following an experience of 24/03/2025 by PETER C.

• 5 / 5

  

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  Glisshop ordering was great - customer service was very helpful (I asked if I would need to pay customs on an import into the UK - they assured me I did not). I was concerned with their selection of courier (Evri) as I have had mixed results with them - but they did deliver.

  Review of 30/04/2025, following an experience of 31/03/2025 by JUSTIN W.

• 5 / 5

  

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  Fast shipping to the Uk, good service when you call for advice / compatibility questions

  Review of 30/04/2025, following an experience of 31/03/2025 by DEREK B.

• 5 / 5

  

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  First class delivery, very fast and arrived with no damage.

  Review of 30/04/2025, following an experience of 01/04/2025 by WILLIAMS W.

• 5 / 5

  

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  Great price, quick delivery and love that all import duties are included in the price.

  Review of 30/04/2025, following an experience of 01/04/2025 by BEN W.

• 5 / 5

  

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  Professional.

  Review of 30/04/2025, following an experience of 13/02/2025 by MICHAEL J.

• 5 / 5

  

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  Great helmet. Bought it for my husband as a present and he loved it. Very light and comfortable. Lovely design. Would recommend.

  Review of 30/04/2025, following an experience of 15/02/2025 by SABRINA M.

• 5 / 5

  

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  Looked at lots of shops for the snowboard i wanted. Glisshop had it in stock at the best price I could find. Easy to order great communication and my board arrived very well packed in good time. Would definitely recommend glisshop to any of my friends.

  Review of 15/04/2025, following an experience of 12/02/2025 by RICHATD F.

• 5 / 5

  

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  Great👍

  Review of 14/04/2025, following an experience of 11/02/2025 by JONATHAN D.

• 5 / 5

  

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  Excellent products , great service and value.

  Review of 13/04/2025, following an experience of 06/02/2025 by ANDREW G.

• 5 / 5

  

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  Snowboard arrived on time. Easy process and great board.

  Review of 13/04/2025, following an experience of 07/02/2025 by RYAN L.

• 5 / 5

  

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  Everything perfectly from ski’s opinion , payment options and deliveries

  Review of 13/04/2025, following an experience of 10/02/2025 by LUKASZ S.

• 5 / 5

  

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  Delivery time was excellent. Good product. Delivery with this shop a few times now and they are excellent to deal with. Will continue to use.

  Review of 12/04/2025, following an experience of 27/03/2025 by ALEX G.

• 5 / 5

  

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  Great service again , skis arrived earlier than expected we’d left it late to order subsequently skis are being used on our family Easter break

  Review of 11/04/2025, following an experience of 24/03/2025 by EDWARD B.

• 5 / 5

  

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  So very easy to deal with and always a pleasure

  Review of 09/04/2025, following an experience of 01/02/2025 by MALCOLM H.

• 5 / 5

  

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  Prompt delivery and excellent product

  Review of 08/04/2025, following an experience of 05/02/2025 by ANTHONY T.

• 5 / 5

  

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  I have ordered from Glissop multiple times, it’s easy to order, the products arrive on time and it is fantastic vale for money

  Review of 08/04/2025, following an experience of 20/03/2025 by AUSTIN S.

• 5 / 5

  

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  Brilliant ski boot so comfortable. Delivery was very prompt and when I had to contact the company I got through to a uk based customer service team. A++++

  Review of 08/04/2025, following an experience of 05/02/2025 by KEVIN N.

• 5 / 5

  

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  Great value and quick delivery.

  Review of 08/04/2025, following an experience of 16/03/2025 by CHRIS C.

• 5 / 5

  

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  Quick and as described

  Review of 07/04/2025, following an experience of 15/03/2025 by SERGIO A.

• 5 / 5

  

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  Really easy site, perfect product and great price delivered exactly on time.

  Review of 07/04/2025, following an experience of 17/03/2025 by ADRIAN W.

• 5 / 5

  

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  order delivered earlier than estimate, skis as described, bindings fitted to correct size for boots

  Review of 07/04/2025, following an experience of 17/03/2025 by JOHN W.

• 5 / 5

  

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  Excellent goods and a fast Excellent service would use Glisshop again

  Review of 07/04/2025, following an experience of 19/03/2025 by PERRY M.

• 5 / 5

  

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  Easy to order, quick delivery A+

  Review of 07/04/2025, following an experience of 15/03/2025 by IAN D.

• 5 / 5

  

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  Prompt service. Product as expected. Will definitely use again.

  Review of 07/04/2025, following an experience of 13/03/2025 by PAM F.

• 5 / 5

  

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  Speedy and efficient. Arrived when it said it would!

  Review of 07/04/2025, following an experience of 18/03/2025 by ANDREA S.

Reviews displayed in chronological order