Customer reviews

• 5 / 5

  

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  Review of 09/02/2020, following an experience of 14/01/2020 by REBECCA M. *

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• 5 / 5

  

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  Pleasure to order from, great range of products and hard to beat on price.

  Review of 09/02/2020, following an experience of 12/01/2020 by VICTORIA P. *

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• 5 / 5

  

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  Recommended

  Review of 09/02/2020, following an experience of 12/01/2020 by DONNA P. *

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• 5 / 5

  

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  My boots arrived in just a few days and the shipping was free at the time! Great product, fantastic service and very competitive price. Brilliant. I can highly recommend Glisshop.

  Review of 09/02/2020, following an experience of 12/01/2020 by LOLA K. *

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• 5 / 5

  

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  Very satisfied with the experience I had and I will definitely shop again

  Review of 09/02/2020, following an experience of 12/01/2020 by ZACHARY R. *

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• 5 / 5

  

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  Our orders were shipped in two separate packages, I ordered mine on the Tuesday and they were delivered on the Wednesday. Unfortunately UPS managed to lose my husband’s skis in Southampton. Glisshop team Was fantastic, after a few backwards and forwards trying to locate where my husband skis had ended up, they cancelled the order and re-ordered with delivery to the hotel that we were heading for in Austria that weekend. The skis turned up as promised, we were really impressed with the support we got. I usually judge the quality of the company by how well they deal with issues when things go wrong, in Glisshops case we were extremely impressed.

  Review of 09/02/2020, following an experience of 14/01/2020 by ISOBEL S. *

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• 5 / 5

  

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  All was very good.Already recommended to all my work colleagues!

  Review of 09/02/2020, following an experience of 13/01/2020 by ALISON P. *

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• 5 / 5

  

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  Excellent service from a knowledgeable team

  Review of 09/02/2020, following an experience of 12/01/2020 by EDEN W. *

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• 5 / 5

  

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  Great e-shop! Wide range of products including those simply unavailable in other shops eg. 50-size boots. Fast service and delivery. I recommend Glisshop!

  Review of 09/02/2020, following an experience of 12/01/2020 by EILEEN E. *

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• 5 / 5

  

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  Excellent

  Review of 09/02/2020, following an experience of 12/01/2020 by QUENTIN K. *

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• 5 / 5

  

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  I bought these skis following Glissop's advice and so far have been very happy with the product and the service. For me living in France the alternative was getting the skis via Decathlon who do skis but I feel that Glissops are more specialised and more focused on skis and skiers!

  Review of 09/02/2020, following an experience of 13/01/2020 by DANIEL M. *

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• 5 / 5

  

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  Great experience with Glisshop

  Review of 09/02/2020, following an experience of 11/01/2020 by ALICE S. *

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• 5 / 5

  

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  Great service and great price, very happy customer 👍

  Review of 09/02/2020, following an experience of 11/01/2020 by GEORGIA C. *

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• 5 / 5

  

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  A very easy shopping experience, with good value well packaged product

  Review of 09/02/2020, following an experience of 11/01/2020 by TOBY M. *

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• 5 / 5

  

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  One of the best websites I’ve come across - fantastic price including bindings!

  Review of 09/02/2020, following an experience of 12/01/2020 by DAVID L. *

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• 5 / 5

  

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  The navigation is pretty crisp and clear.

  Review of 09/02/2020, following an experience of 11/01/2020 by FIONA H. *

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• 5 / 5

  

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  Keep on skiing!

  Review of 09/02/2020, following an experience of 12/01/2020 by WILLIAM K. *

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• 5 / 5

  

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  Very quick and efficient. Competitive prices

  Review of 09/02/2020, following an experience of 11/01/2020 by NOAH R. *

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• 5 / 5

  

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  Best price I could find including extra postage to UK. Arrived in reasonable time in perfect condition.

  Review of 09/02/2020, following an experience of 11/01/2020 by SHANNON K. *

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• 5 / 5

  

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  Great customer service team, no quibble returns. Would use again.

  Review of 09/02/2020, following an experience of 04/01/2020 by OLIVIA C. *

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• 5 / 5

  

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  Would definitely use this website again. Great service and very competitive prices. Overall I'm very happy and hope to use again in the future.

  Review of 09/02/2020, following an experience of 05/01/2020 by KAREN R. *

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• 5 / 5

  

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  ....

  Review of 09/02/2020, following an experience of 09/01/2020 by JESSICA R. *

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• 5 / 5

  

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  Section on bindings was good. Skis arrived with all the din settings done delivery was really quick...2 days I think

  Review of 09/02/2020, following an experience of 08/01/2020 by MUHAMMAD T. *

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• 5 / 5

  

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  All good

  Review of 09/02/2020, following an experience of 09/01/2020 by KEN D. *

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• 5 / 5

  

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  All really good

  Review of 09/02/2020, following an experience of 09/01/2020 by OWEN R. *

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• 5 / 5

  

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  You can trust Glisshop. The value for money they offer is incredible! very happy

  Review of 09/02/2020, following an experience of 08/01/2020 by PETER M. *

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• 5 / 5

  

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  Very fast and efficient

  Review of 09/02/2020, following an experience of 06/01/2020 by LUCAS R. *

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• 5 / 5

  

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  Delivered on time

  Review of 09/02/2020, following an experience of 06/01/2020 by OLIVER E. *

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• 5 / 5

  

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  Really happy with Glisshop - wife ordered a board and it arrived no problem, so I followed up 6 months later :) Deffo recommend.

  Review of 09/02/2020, following an experience of 01/01/2020 by JACKSON O. *

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• 4 / 5

  

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  Good selection with good prices and accurate shipping time estimates. I just ordered for the first time and as a satisfied customer will be coming back in the future as well.

  Review of 09/02/2020, following an experience of 05/01/2020 by YVONNE C. *

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• 5 / 5

  

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  ....

  Review of 09/02/2020, following an experience of 05/01/2020 by KAREN B. *

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• 5 / 5

  

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  Good experience

  Review of 09/02/2020, following an experience of 04/01/2020 by ISOBEL G. *

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• 5 / 5

  

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  Great site, have used Glisshop' s before and will definitely use again. Good range of products at great prices and great delivery.

  Review of 09/02/2020, following an experience of 03/01/2020 by JACK R. *

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• 5 / 5

  

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  Extremely satisfied with all aspects

  Review of 09/02/2020, following an experience of 04/01/2020 by ADRIAN M. *

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• 5 / 5

  

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  Great prices and quick shipping

  Review of 09/02/2020, following an experience of 04/01/2020 by FRANK G. *

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• 4 / 5

  

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  Price are not the best, but they are ok, you can find it cheaper on ebay, but on gliss is ok if something is wrong you can always areturn it.

  Review of 09/02/2020, following an experience of 04/01/2020 by KEN E. *

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• 5 / 5

  

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  Trustworthy shop who also processed by returns well

  Review of 09/02/2020, following an experience of 28/12/2019 by SOPHIA T. *

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• 5 / 5

  

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  I would thoroughly recommend having a look at Glisshop if you are looking for ski equipment, the whole experience was straight forward, professional and quality products.

  Review of 09/02/2020, following an experience of 28/11/2019 by ELEANOR H. *

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• 5 / 5

  

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  Very reliable company quick delivery service

  Review of 09/02/2020, following an experience of 29/12/2019 by JOE S. *

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• 5 / 5

  

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  Great products great price

  Review of 09/02/2020, following an experience of 26/11/2019 by LUCY R. *

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• 5 / 5

  

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  Good prices and arrived as expected

  Review of 09/02/2020, following an experience of 26/11/2019 by KEN P. *

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• 5 / 5

  

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  Easy transaction, hassle free

  Review of 09/02/2020, following an experience of 26/11/2019 by CHRISTIAN E. *

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• 5 / 5

  

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  Easy site to navigate. Fast delivery

  Review of 09/02/2020, following an experience of 27/11/2019 by LINDA R. *

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• 4 / 5

  

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  All good and as expected

  Review of 09/02/2020, following an experience of 28/11/2019 by JEREMY W. *

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• 5 / 5

  

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  Will definitely be purchasing more products from this company.

  Review of 09/02/2020, following an experience of 20/11/2019 by THERESA B. *

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• 5 / 5

  

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  Great experience with next day delivery to the uk.

  Review of 09/02/2020, following an experience of 25/11/2019 by NOAH S. *

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• 5 / 5

  

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  Quick delivery, great product

  Review of 09/02/2020, following an experience of 23/11/2019 by NOAH K. *

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• 5 / 5

  

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  Yes thanks

  Review of 09/02/2020, following an experience of 23/11/2019 by DAVE P. *

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• 3 / 5

  

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  I places my order early December and have been waiting for the order to arrive. It's now early Jan and still nothing. I'm beginning to think my order has got lost.

  Review of 01/02/2020, following an experience of 20/12/2019 by EMILY R. *

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  Answer by glisshop.co.uk

  

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  Hello Harris, thank you for taking the time to fill our surveu The delivery of your order in Spain was indeed unusually long even for this time of the year. We apologize for the inconvenience that may have been caused. We hope that despite everything you were satisfied with the gear. Best regards the Glisshop team

• 5 / 5

  

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  paid for premium delivery , waste of money as skis took 8 days to arrive

  Review of 01/02/2020, following an experience of 16/12/2019 by RAY K. *

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  Answer by glisshop.co.uk

  

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  Hello Ronald, thank you for taking the time to fill out our survey. UPS' plane broke down right when your package was dispatched unfortunately. They had a hard time fixing it. Therefore, the express shipping cost was refunded to you. We apologize for the inconvenience caused Best regards the Glisshop team

  Answer by Ray K

  

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  that is an excellent response and customer service for something which ws outwith your control

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• 5 / 5

  

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  Great prices and speedy delivery.

  Review of 01/02/2020, following an experience of 19/11/2019 by SOFIA R. *

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• 5 / 5

  

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  Good advice What you see is what you get Reliable

  Review of 01/02/2020, following an experience of 20/11/2019 by TYLER W. *

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• 2 / 5

  

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  Very lacking in communication! Expensive to call What they couldn’t supply I found on the internet in minutes!

  Review of 20/01/2020, following an experience of 04/12/2019 by STEPHANIE K. *

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  Answer by glisshop.co.uk

  

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  Hello Paul, Could you tell me more about your experience so we can improve our services please? Regarding the expensive phone call, did you call us on the +44 2 031 293 301? which should be free if you call from the UK. Best regards

• 4 / 5

  

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  The purchase was easy and delivery was on time. Product is great but the glasses came without a protective soft or hard shelled which I thought was surprising.

  Review of 18/01/2020, following an experience of 25/12/2019 by CLAIRE W. *

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• 1 / 5

  

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  Be very wary before ordering. It’s so disheartening when something goes wrong and no one is willing to help.

  Review of 11/01/2020, following an experience of 27/11/2019 by HELENA P. *

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  Answer by glisshop.co.uk

  

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  Hi Emily, I'm sorry your experience on our website turned out to be unsatisfactory. Our team did its best to solve your delivery problem and I believe your parcel was finally delivered. I can also see that you made a new order recently, which I hope will be a much more enjoyable experience this time. All the best. The Glisshop Team.

• 1 / 5

  

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  Incomplete order received, customer service useless 7 emails and 1 month later know one has come back to me with a refund or to resend lost item. Spent over £2000 in the last couple of years on skis and boots etc with this company, they don’t seem to care at all about there customers if there is an issue. Perhaps they might respond to this review but I’m not holding my breath. Use this company at your peril.

  Review of 25/12/2019, following an experience of 30/09/2019 by OWEN T. *

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  Answer by glisshop.co.uk

  

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  Hello, We sincerely apologise for this mistake. We have sent the missing item again. I can see that you have received it. Please do not hesitate to contact us again if needed. Best regards, Glisshop Team

• 4 / 5

  

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  Comunication with the store was good. Very unhappy with the delivery, I got the wrong skis and had to wait a week and a lot of conversations with the DPD and the store to come to a decision.

  Review of 21/12/2019, following an experience of 26/10/2019 by NATASHA B. *

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• 1 / 5

  

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  very poor service ..no product or refund yet 13 days after ordering still waiting a call from glisshop .dont expect much

  Review of 09/11/2019, following an experience of 18/10/2019 by WILL B. *

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  Answer by glisshop.co.uk

  

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  Hello Mr Bourne, I'm sorry that it took us so long to investigate the loss of your order. You have now been fully refunded I see that your news skis are on their way. I believe that everything will go smoothly this time Best regards, Anne Customer Care

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