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Review Summary
Glisshop is praised for excellent service, quick delivery, and great product quality. Customers express satisfaction with ease of ordering and helpful staff.
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James C.
20 Jan 2026
Verified reviewGreat service. Everything arrived in good condition, bindings perfectly set up. Quick delivery. Many thanks
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Sam L.
20 Jan 2026
Verified reviewI ordered a ski jacket for holiday over 2 weeks ago. I chose to go through glisshop as they advertised 3-5 day delivery to UK addresses, which you also have to pay on top for (which I did). Over 2 weeks later the courier still hasn't even received my parcel. After ringing glisshop the customer service team told me that it takes 10 days to deliver normally (over double the advertised time). Still it's been over two weeks and nothing. I was simply told it was unlucky and that I should order through another company if I want it to be delivered before I go on holiday (3 Weeks today delivery)
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Paul M.
20 Jan 2026
Verified reviewOrdered skis on 22/12/2025, they haven't arrived. No response from customer services today.
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Mihael P.
20 Jan 2026
Verified reviewVery good
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Lucy H.
20 Jan 2026
Verified reviewExcellent service
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Nancy W.
20 Jan 2026
Verified reviewWe already been and back from our ski trip but still haven’t received my ordered helmet. I will ask for a refund
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Allan O.
20 Jan 2026
Verified reviewEasy to use website. Excellent description of products. Items in stock with a discounted price compared to other suppliers. Took 15 days for delivery but order placed on 23/12/2025 therefore Christmas and New Year holidays intervened. Easy to track delivery through Royal Mail/Parcelforce tracking system.
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Cleber T.
20 Jan 2026
Verified revieweverything delivered as expected and well packed
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Martyn G.
20 Jan 2026
Verified reviewGlisshop is very cool, I've used them twice and have been really pleased with the service they provide on each occasion. Good price skis delviered to your door :)
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Robert B.
20 Jan 2026
Verified reviewGreat selection of ski wear. I ordered two sets of boots for myself and my wife, which arrived exactly on time.well packaged and easily tracked. I will definitely buy from Glisshop again
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David S.
20 Jan 2026
Verified reviewVery good service, skis delivered securely packaged in excellent condition.
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Lynne D.
20 Jan 2026
Verified reviewPurchased skis with bindings fitted plus some accessories. Easy order and prompt delivery & communication.
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Andy E.
20 Jan 2026
Verified reviewIt all worked well.
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Thomson J.
20 Jan 2026
Verified reviewBrilliant website very easy to order arrived early and came well packaged with everything I ordered
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Henry O.
20 Jan 2026
Verified reviewSkis / bindings were delivered as advertised
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Christine K.
20 Jan 2026
Verified reviewE xcellent service and product.
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Hamish P.
20 Jan 2026
Verified reviewVery helpful and easy to use, they mounted the bindings well
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Justine W.
20 Jan 2026
Verified reviewEasy purchase with regular updates and delivered in good time.
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Thom L.
19 Jan 2026
Verified reviewUsed this company because of the good price. Too good to be true as it turns out. I had a bad feeling when their first communication was detailed instructions about how to make the delivery driver wait while you refuse a delivery. Sure enough the package arrived damaged and empty. The driver handed the damaged package to my son, a minor, before departing very quickly not giving him the chance to fetch an adult. As a result my daughter didn't get a present on Christmas Day :( Despite me getting in touch promptly the company have refused to accept responsibility and have been very quiet on the question of what their courier has to say. I've had to chargeback with my credit card company. Avoid where possible and if you have to use this scam company then definitely use a card that includes some consumer protection.
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John G.
19 Jan 2026
Verified reviewNot particularly impressed. Customers service - not v friendly and uncooperative. Made a mistake and ordered wrong size boots. Had to pay extra £10 to return the boots and then pay more to receive correct size on an £830 order! Thought there would have been a bit of goodwill but no!
Reply from glisshop.co.uk
Hello and thank you for your feedback. We’re genuinely sorry to hear that you were disappointed with your experience — that is certainly not the impression we want to leave and we will certainly look at how we can improve our telephone service. Regarding the return shipping fees, these costs are the responsibility of the customer. However, we only charge a portion of the actual shipping and customs fees involved. To assist, we provided you with a discount code so you could reorder the boots at the original purchase price, ensuring you would not be impacted by any price changes. We hope you will consider using our services again in the future. Best regards The Glisshop Team
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