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Review Summary
Great customer feedback highlights excellent service, speedy delivery, and competitive prices, making Glisshop a reliable choice for ski gear.
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Anthony M.
16 Feb 2026
Verified reviewExcellent product, well packed, quick delivery and good price.
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Jacob A.
16 Feb 2026
Verified reviewTerrible service and communication. Arrived two weeks late due to them not dispatching them on time. Box arrived damaged. Zero help offered.
Reply from glisshop.co.uk
Hello and thank you for your feedback. You placed your order on Friday, 24 November, and your skis were mounted on Monday, 28 November. Although they were scheduled for dispatch on Tuesday, 28 November, an unexpected logistics issue meant that the carrier did not collect them until 3 December. Your parcel was then delivered on 11 December. We sincerely apologise for the unexpected delay in delivery and fully understand how frustrating this must have been. We are also sorry to hear that you were unhappy with the communication from our customer service team. We have reviewed the correspondence and will use your feedback to improve our communication and ensure clearer, more proactive updates in the future. With regard to the damaged box, we cannot find any mention of that in your exchanges with us and trust that the skis were still in perfect condition. If this was not the case, please do not hesitate to emails us at info@glisshop.com or call us on 020 31 29 3301 Please accept our apologies once again for the inconvenience caused. Best regards The Glisshop Team
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Iain S.
16 Feb 2026
Verified reviewEasy to navigate website with plenty of choice at an excellent price. Delivery was quick and friendly driver.
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David B.
14 Feb 2026
Verified reviewExcellent service as always from Glisshop. The Black Crows Serpo skis arrived perfectly set up and ready to go. Delivery, even to the UK was fast. The Serpo are fabulous skis, so easy to use and turn, yet powerful when you want to lean on them. They are so versatile, grip well on ice and give confidence in fresh soft snow. One size fits all! Love them.
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Drin M.
14 Feb 2026
Verified reviewSome products never arrived…
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George P.
14 Feb 2026
Verified reviewUK buyer. 5 stars, everything delivered in perfect condition with no import charges. Clear communication from the seller with regular updates. Highly recommend.
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Alenka Š.
14 Feb 2026
Verified reviewEvery purchase at Glisshop is a quality guarantee. Personal touch and customer service at highest level. And good prices.
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Simon R.
14 Feb 2026
Verified reviewGreat service
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Jeff P.
14 Feb 2026
Verified reviewI've bought two pairs of skis from you and recommended to friends. Nothing but a great experience. Merci beaucoup!!
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Olivia T.
14 Feb 2026
Verified reviewFound what I wanted easily on the site
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Emily B.
14 Feb 2026
Verified reviewQuick delivery.
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Paul H.
14 Feb 2026
Verified reviewHave used these many times for ski purchase to UK. The value for money and prompt delivery are all excellent. Have no hesitation to recommend as they are my go to shop.
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David L.
14 Feb 2026
Verified reviewI’ve used these guys many times and they are always excellent.
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Turnbull D.
14 Feb 2026
Verified reviewCan't fault them, ordered boots and goggles and service was excellent, both items arrived well boxed and look great, grandson has tried them and loves them
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Lisa H.
14 Feb 2026
Verified reviewAlthough we did not keep our snowboard it wasn’t because it wasn’t any good it was because it didn’t fit the bindings we already had and we hadn’t realised. When I asked to return the board they were really good and efficient with good instructions and quick collection. I would definitely use them again.
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Kordian S.
14 Feb 2026
Verified reviewVery good customer service, always pleased.
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P. W.
13 Feb 2026
Verified reviewExcellent online shop - good customer service !
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Sarah W.
13 Feb 2026
Verified reviewEverything perfect, good communication, tracked delivery.
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Andrew T.
13 Feb 2026
Verified reviewvery disappointed in the service, i wanted to add something onto to my first order and they charged me £20 delivery AGAIN, after already paying this once, both my orders arrived at the same time so this could have been combined.
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Attila J.
13 Feb 2026
Verified reviewVery good, great service. I would recommend.
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