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Review Summary
The overall perception of the brand is very positive, with customers praising the quality of products, competitive pricing, and ease of order. Many appreciated the efficient service, accurate shipping timelines, and a wide range of options offered.
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A. A.
4 Mar 2023
Verified reviewGreat price and delivery, no issues with the delivery into the UK from France, quicker than some UK based deliveries
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A. A.
3 Mar 2023
Verified reviewCo.uk website but actual from France with horrible return fees
Reply from glisshop.co.uk
"Hello and thank you for taking the time to respond to our survey. We are deeply sorry that it was not clear enough that we were located in France. Our Web designers are working to improve our website. The return fees are quite expensive because the customs taxes are included in the price. This is why we give the option to use your own carrier for the return if it is cheaper for you. Do not hesitate to contact us by phone at 020.31.29.33.01 or by email at info@glisshop.com if you need more informations about the return or the shipping fees. Best regards, The Glisshop team."
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A. A.
3 Mar 2023
Verified reviewShipping to the UK was flawless. Arrived in a few days. Great product. Would order again.
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3 Mar 2023
Verified reviewTurned up on time and no problems
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3 Mar 2023
Verified reviewVery competitive prices and fast delivery
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3 Mar 2023
Verified reviewGreat Service, my items arrived on time and as requested. Brilliant.
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3 Mar 2023
Verified reviewVery good, great service. I would recommend
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3 Mar 2023
Verified reviewA great range of products on the easy-to-use website, all with comprehensive information. Good prices and the inclusive price makes it so easy to buy from the UK, without the hassle of VAT and border fees (remember the good old days when they didn't apply?). Excellent, very efficient, service. My skis arrived in just a few days, even across the UK border. And then the return process was also easy - full marks!
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2 Mar 2023
Verified reviewGreat speedy service
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2 Mar 2023
Verified reviewGood service. Price of items was competitive. Disappointed the .co.uk site did not allow me to claim the VAT as I was an internation tourist from Australia.
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2 Mar 2023
Verified reviewSite good to use. Delivery on time
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2 Mar 2023
Verified reviewVery happy with service. Quick delivery to the UK from France. Great prices as well. Would recommend to use them.
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1 Mar 2023
Verified reviewGreat and fast service
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1 Mar 2023
Verified reviewReally helpful and talked through the options and helped me decide which skis/bindings suited me best. They arrived and was able to hit the slopes 2 days later without needing to do anything else!
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1 Mar 2023
Verified reviewOrdered boots to be delivered to uk. Cheaper than anyone else, all delivered within 5 days. I would order from here again. I think most of the bad reviews are from people who don’t read the small print about being charged for returns, that’s to be expected as you are sending the item back abroad.
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1 Mar 2023
Verified reviewExcellent service as usual. Simple ordering and 5 day delivery which was great. Skis and boots as advertised and great quality
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1 Mar 2023
Verified reviewAfter order through another site and being let down, I ordered through glossip and it was perfect good responses to email and my snowboard came in perfect condition
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1 Mar 2023
Verified reviewI placed an order in 29/1/2023 items needed for a ski trip end of February. The money has been taken from my account but no delivery. When I chased this direct with Glisshop I was advised the parcel had been returned at France customs and that I could not have express delivery so they would give a full refund (only when the package arrives back to them). All the items are now out of stock or substantially more expensive. This has left me without items for my upcoming ski trip and also out of pocket. Absolutely shocking customer service and a ‘sorry’ in an email is all I am offered. I would strongly recommend you look at your delivery process as I am gutted now and don’t have my items for my Holiday which you have ruined - until I get the refund (when you get the parcel back) I cannot buy replacements anywhere near the cost. Shocking service and absolutely gutted.
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1 Mar 2023
Verified reviewPleasantly fast delivery to Finland
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28 Feb 2023
Verified reviewExcellent service at best price
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