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Review Summary
The overall perception of the brand is very positive, with customers praising the quality of products, competitive pricing, and ease of order. Many appreciated the efficient service, accurate shipping timelines, and a wide range of options offered.
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A. A.
11 Feb 2022
Verified reviewgreat discounts great range
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A. A.
11 Feb 2022
Verified reviewIt is my go to on line solution. Prices are fair, range is good and delivery times are good.
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A. A.
11 Feb 2022
Verified reviewAll easy, and received fast great winter hat !
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A. A.
11 Feb 2022
Verified reviewExcellent service, all equipment arrived as ordered, with bindings fit perfectly to my boots, thank you
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A. A.
10 Feb 2022
Verified reviewUsed Glisshop for three pairs of skis now, great service, good prices and prompt delivery. Glad that you managed to sort out deliveries to the UK post-Brexit!
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A. A.
10 Feb 2022
Verified reviewExtremely quick dispatch and delivery. Smooth transaction process and good communication.
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A. A.
10 Feb 2022
Verified reviewQuick delivery, top notch product! Will use them again
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A. A.
10 Feb 2022
Verified reviewThe product is well made and, as far as I can find unique in combining a mask and a buff; but the price is outrageous for what is a small modification from a standard buff. Also it is ridiculous and environmentally unsound that Glisshop will not post directly to the offshore UK island that I live on - the package had to go via a UK mainland address, thus also incurring two shipping charges.
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A. A.
9 Feb 2022
Verified reviewGreat service Great price Very fast delivery.
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A. A.
9 Feb 2022
Verified reviewI ordered a pair of Nordica Enforcer 104 skis with Marker Griffon bindings pre-mounted. I ordered from the UK and they arrived very quickly just over a week later. The bindings were mounted as requested and my boots fit very well. I would highly recommend Glisshop.
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A. A.
8 Feb 2022
Verified reviewFast, reliable and always a pleasure shopping here.
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A. A.
8 Feb 2022
Verified reviewSuperb service. Have ordered skis, boots and helmet over the years with Glisshop and always perfect! V quick delivery
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A. A.
8 Feb 2022
Verified reviewVery satisfied with the products on the site as well as quality! Easy delivery and easy finding what you’re looking for. I recommend!
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A. A.
8 Feb 2022
Verified reviewHappy with the process from product selection and order to delivery. Will order again.
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A. A.
8 Feb 2022
Verified reviewGood value and efficient delivery of items.
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A. A.
8 Feb 2022
Verified reviewVery efficient, easy to order on line and very quick delivery from France
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A. A.
8 Feb 2022
Verified reviewParcel was lost until after Christmas. Upset as were a gift. Courier company were terrible and didn't care. When I finally received boots box and boots were soaking wet. Not a good experience at all.
Reply from glisshop.co.uk
Hello Sharon, We apologize for not reaching ou to you earlier. Would you be able to send photos of the boots and box to info@glisshop.com please if you still have some? Our customer care will open a claim with the courier. Best regards the Glisshop team
Reply from A. A.
It unfortunately took you 4 months to reply to my email. All the box was soaking wet. I have been very upset with your customer service dept in this matter.
Reply from A. A.
It unfortunately took you 4 months to reply to my email. All the box was soaking wet. I have been very upset with your customer service dept in this matter.
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A. A.
7 Feb 2022
Verified reviewArrived, all good 👍
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A. A.
6 Feb 2022
Verified reviewI have not received my order of circa £800. I contacted the customer care team now 2/3 times to ask for a refund / enquirer about the delivery but no reply.
Reply from glisshop.co.uk
Hello Tracy, we are sincerely apologize for the bad experience you had with us. Unfortunately, returns with DPD UK have been quite long since Brexit. We have requested for the full refund of your order. A goodwill gesture has been sent to you by email as a compensation. Best regards the Glisshop team
Reply from A. A.
Thank you to your customer care team. It has taken a few months to resolve simply as I have very little time to deal with private matters such as this. As soon as you processed the complaint, your team were very professional and kind on the phone. I also appreciate the refund and gesture of goodwill, since it seems to be neither your nor my fault that the goods purchased are still in an unknown location with customs! Thank you for resolving so proficiently
Reply from A. A.
Thank you to your customer care team. It has taken a few months to resolve simply as I have very little time to deal with private matters such as this. As soon as you processed the complaint, your team were very professional and kind on the phone. I also appreciate the refund and gesture of goodwill, since it seems to be neither your nor my fault that the goods purchased are still in an unknown location with customs! Thank you for resolving so proficiently
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A. A.
5 Feb 2022
Verified reviewVery happy with my purchase Quick response and quick delivery. Well packaged Thank you.
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