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Review Summary
The overall perception of the brand is very positive, with customers praising the quality of products, competitive pricing, and ease of order. Many appreciated the efficient service, accurate shipping timelines, and a wide range of options offered.
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A. A.
10 Sept 2021
Verified reviewDon't buy anything if you want it to match the pictures they use on the site.
Reply from glisshop.co.uk
Hello Chris, thank you for taking the time to fill out our survey. I'm sorry that the product you received did not match the photo online. Could you fill out a return form (section "my orders") in your account please? it will allow us to fix the problem. Best regards the Glisshop team
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A. A.
1 Sept 2021
Verified reviewExcellent service and fast reliable dispatch and order tracking. Very helpful customer service and communication.
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A. A.
1 Sept 2021
Verified reviewGreat shopping experience and speedy delivery, thanks
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A. A.
28 Aug 2021
Verified reviewUsed many times, speedy delivery and great products
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A. A.
28 Aug 2021
Verified reviewGlisshop is hard to beat in regards to prices and product choice. I recommend!
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A. A.
28 Aug 2021
Verified reviewThe quality and variety of the products that I have found it is amazing.
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A. A.
28 Aug 2021
Verified reviewThe price you pay is more than you should pay. Just check the invoice that comes in the box.
Reply from glisshop.co.uk
Hell Nichollas, the invoice present on the box is aimed at the Customs. The invoice is excluding VAT. The price you paid was correct. Do not hesitate to contact our customer service by email if you have other questions: info@glisshop.com Best regards the Glisshop team
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A. A.
28 Aug 2021
Verified reviewI have already told several people about this website and both my niece and nephew will be ordering their board and binding (possibly the full kit) from you.
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A. A.
17 Aug 2021
Verified reviewGreat products at great prices, fast delivery
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A. A.
17 Aug 2021
Verified reviewGood walue
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A. A.
17 Aug 2021
Verified reviewGood
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A. A.
17 Aug 2021
Verified reviewGreat shop, good products, amazing prices, fast delivery. Highly recommended.
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A. A.
17 Aug 2021
Verified reviewGreat!
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A. A.
17 Aug 2021
Verified reviewI have used Glisshop before Brexit took place, so I was a bit nervous about getting additional customs charges for importing into Uk. Glisshop informed me that prices included all shipping and custom charges and nothing was chargeable on delivery.
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A. A.
17 Aug 2021
Verified reviewVery satisfied. Great price with a reasonable delivery time.
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A. A.
17 Aug 2021
Verified reviewReally good site to navigate and the product choice and information are great. Good communication from the team and quick low cost delivery service.
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A. A.
17 Aug 2021
Verified reviewThey are professionals and they have very good prices!
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A. A.
15 Aug 2021
Verified reviewBasically I never got the purchase. Buying from the UK and having bought from Glisshop before I am comfortable with importing from France. Especially as Glisshop state that all the import duties and taxes are part of the purchase price. Unfortunately when the purchase arrived in the UK DPD sent a claim for import duties. This was done via the DPD App, with two buttons - Yes I will pay the duties, No I will not. With no explanation of what happens after your choice. I pressed No, this automatically sent the delivery back to france. Over two months later the delivery is still not back with Glisshop. I couldn’t get any further with DPD than the chat interface, they just kept saying I had to take it up with Glisshop. Which I had. But Glisshop were talking to French DPD who were not talking to UK DPD. I have only just been refunded thanks to a helpful Glisshop staff member. And never had my purchase. I have now missed the Summer discount period for this coming season. Pretty annoyed with DPD as there complaints department still haven’t recognised my emails. I’m also a little upset with Glisshop as they really needed to work harder to sort the delivery system out better post Brexit.
Reply from glisshop.co.uk
Hello Daryl, We understand your disappointment. We have been very frustrated with DPD and the Customs regarding your delivery. We believe we have worked on storting out the delivery system post Brexit but it is still new and so far we have not been able to control what happens at the Customs. However, we have shipped hundreds of parcels to the UK since we started shipping there again and we've had very few problems. As discussed, we will contact you upon arrival of the parcel back in our depot to send it back to you again if you are still interested. Best regards the Glisshop team
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A. A.
15 Aug 2021
Verified reviewThe purchase was made by my son. Together we sat and ordered it, paying in forward with his vacation job earnings. No need to be nervous about ordering! Fast order confirmation, excellent staff in the shop making sure that the bindings had the right fit. And fast shipment from France to the northern of Sweden. Top grades for Glisshop!
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A. A.
15 Aug 2021
Verified reviewGreat site, good product range and some good pricing. BUT, the add on cost for shipping is a shock which could dent any savings. Also, I only order when I am certain about the product, size, colour etc. because returns have to be sent back to France, expensive and problematic post-Brexit.
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