Customer reviews for Hola Barcelona

4.8 / 5

Calculated from 754 reviews obtained over the last 12 months

2434 reviews since 15/05/2021

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Review Summary

Customers frequently praise the service for its simplicity and clarity, highlighting the ease of transactions and great value offered. The overall experience is characterized by a smooth and efficient purchasing process, making it a popular choice for tickets.

This summary is AI-Generated

This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.

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5 stars

2107
4 stars

236
3 stars

59
2 stars

13
1 star

19

Information holabarcelona.com

Company

Transports Metropolitans de Barcelona
Description

Hola Barcelona, official Barcelona transport website, with 10% online discount on transport tickets and tourist attractions. Hola Barcelona Travel Card, the 2, 3, 4, or 5-day transport pass for getting around Barcelona. Barcelona Hop On Hop Off, the official city tour with two routes and an audio guide in 16 languages. Montjuïc Cable Car, arrive to Montjuïc Castle and enjoy incredible panoramic views.
Address

C/ 60. nº 21-23 8040 Barcelona
Website

https://www.holabarcelona.com/
Category

Travel and tourism

Contact Transports Metropolitans de Barcelona

Contact

mvalera@tmb.cat

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Review Summary

Customers frequently praise the service for its simplicity and clarity, highlighting the ease of transactions and great value offered. The overall experience is characterized by a smooth and efficient purchasing process, making it a popular choice for tickets.

This summary is AI-Generated

This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.

Thanks for your feedback!

Was it helpful? Yes No

Customer reviews

5 / 5

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Most efficient way to get around Barcelona.

Review of 28/09/2024, following an experience of 27/09/2024 by NATASHA A.
5 / 5

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Simple

Review of 20/09/2024, following an experience of 20/09/2024 by CHI MING LOUIS A.
5 / 5

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easy to use and great price

Review of 19/09/2024, following an experience of 18/09/2024 by RICHARD A.
5 / 5

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it was ok!

Review of 19/09/2024, following an experience of 18/09/2024 by MARCIN A.
5 / 5

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very good, maybe QR code as the ticket will be more convenient

Review of 18/09/2024, following an experience of 17/09/2024 by JIAQI A.
5 / 5

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discount for tickets is always welcomed. Thank you!

Review of 18/09/2024, following an experience of 17/09/2024 by WARREN A.
5 / 5

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Easy process

Review of 17/09/2024, following an experience of 16/09/2024 by SÓNIA CRISTINA A.
5 / 5

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Straight forward and convenient.

Review of 17/09/2024, following an experience of 16/09/2024 by CHYE LENG A.
5 / 5

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Quick & Easy

Review of 16/09/2024, following an experience of 15/09/2024 by RAFAEL A.
5 / 5

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Was simple and easy to purchase!!

Review of 14/09/2024, following an experience of 13/09/2024 by ABHILASH A.
5 / 5

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n\a

Review of 14/09/2024, following an experience of 13/09/2024 by JAMES A.
5 / 5

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Easy process. Would highly recommend.

Review of 14/09/2024, following an experience of 13/09/2024 by MARIAN A.
5 / 5

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Easy to use and clear.

Review of 13/09/2024, following an experience of 12/09/2024 by RICHARD A.
5 / 5

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Easy to understand.

Review of 11/09/2024, following an experience of 11/09/2024 by BRYAN A.
5 / 5

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good expeirence on using Hola barcelona website

Review of 11/09/2024, following an experience of 10/09/2024 by TZONG RU A.
5 / 5

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Comprehensive website very easy to navigate and purchase tickets.I would recommend it to anyone wishing to see the sights of Barcelona.

Review of 11/09/2024, following an experience of 10/09/2024 by WILLIAM A.
5 / 5

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Simple process, everything's ok

Review of 10/09/2024, following an experience of 09/09/2024 by ARTUR A.
5 / 5

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easy

Review of 08/09/2024, following an experience of 07/09/2024 by ABEL A.
5 / 5

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good

Review of 07/09/2024, following an experience of 06/09/2024 by MELVILLE A.
5 / 5

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This is my second visit to Barcelona - Hola 96 hour ticket great for getting around on public transport - good value for money

Review of 07/09/2024, following an experience of 05/09/2024 by MARY A.
4 / 5

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easy to purchase

Review of 06/09/2024, following an experience of 05/09/2024 by YC A.
4 / 5

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Fast and simple

Review of 06/09/2024, following an experience of 05/09/2024 by LORANT A.
5 / 5

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Purchase was very easy.

Review of 05/09/2024, following an experience of 04/09/2024 by GMUR A.
5 / 5

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The process was very easy.

Review of 03/09/2024, following an experience of 02/09/2024 by GEORGE A.
5 / 5

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It is easy to process and user friendly.

Review of 03/09/2024, following an experience of 02/09/2024 by RAYMOND A.
5 / 5

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Simple and straightforward. Couldnt be easier.

Review of 02/09/2024, following an experience of 01/09/2024 by RODERICK A.
4 / 5

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OKE GOOD

Review of 01/09/2024, following an experience of 31/08/2024 by GERARD A.
5 / 5

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Very easy to purchase. Not the first time. Thank You

Review of 01/09/2024, following an experience of 31/08/2024 by AUDRIUS A.
5 / 5

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Its easy & quick

Review of 31/08/2024, following an experience of 30/08/2024 by SRIRAM A.
5 / 5

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top

Review of 31/08/2024, following an experience of 29/08/2024 by MAERTENS A.
5 / 5

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Easy to complete form online and buy and great value for getting about in Barcelona

Review of 30/08/2024, following an experience of 29/08/2024 by CHRIS A.
5 / 5

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The process was easy and fast!

Review of 30/08/2024, following an experience of 29/08/2024 by CRISTIAN A.
5 / 5

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Very useful and easy to accomplish

Review of 30/08/2024, following an experience of 29/08/2024 by NARCIS A.
5 / 5

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Everything was very easy and quick.

Review of 30/08/2024, following an experience of 29/08/2024 by CRISTIAN A.
5 / 5

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Simple process

Review of 30/08/2024, following an experience of 29/08/2024 by KIMBERLY A.
5 / 5

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Easy to buy. Easy to get in and métro station. Very functionnal. Best value/price

Review of 29/08/2024, following an experience of 28/08/2024 by HOMO A.
4 / 5

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very simple

Review of 27/08/2024, following an experience of 26/08/2024 by PETER A.
5 / 5

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The purchasing procedure was very simple. (We still have not actually used the tickets, hope all will go well)

Review of 26/08/2024, following an experience of 25/08/2024 by MARIJANO A.
5 / 5

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Simple way purchasing ticket

Review of 26/08/2024, following an experience of 25/08/2024 by NENAD A.
5 / 5

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No problem, everything ok

Review of 23/08/2024, following an experience of 22/08/2024 by MARTINA A.
5 / 5

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Thank You for the great offer !!

Review of 23/08/2024, following an experience of 21/08/2024 by AYLEEN A.
5 / 5

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my over all experience was fantastic

Review of 22/08/2024, following an experience of 21/08/2024 by ALAMGIR A.
5 / 5

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Very quick and easy.

Review of 22/08/2024, following an experience of 21/08/2024 by DIGBY A.
5 / 5

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Just so easy! A pleasure to use!

Review of 22/08/2024, following an experience of 21/08/2024 by DIGBY A.
5 / 5

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the web site is well done, simple and with clear explanations, Fast payment

Review of 22/08/2024, following an experience of 21/08/2024 by SABRINA A.
4 / 5

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it was okay, straightforward and easy to follow information

Review of 21/08/2024, following an experience of 20/08/2024 by J A. *

*Pseudonymized data at the request of the author
4 / 5

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Easy to use website, however the URL didn't work on Chrome browser. I had to use Firefox. For one thing, on Chrome, the dropdown on "full receipt" didn't work, which may have prevented the transaction to work.

Review of 21/08/2024, following an experience of 18/08/2024 by PHILLIP A.
5 / 5

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Very simple and easy to use. Instructions for claiming the ticket at a station is also clearly stated and thus simple to follow.

Review of 20/08/2024, following an experience of 19/08/2024 by T A. *

*Pseudonymized data at the request of the author
5 / 5

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the online purchase process was seamless. I now need to go to barcelona and try the card

Review of 20/08/2024, following an experience of 19/08/2024 by JNANESH A.
5 / 5

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Best price and QR code received immediately. Widely accepted payment payments

Review of 19/08/2024, following an experience of 18/08/2024 by TAN A.
5 / 5

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Estoy muy satisfecho con la comodidad y el servicio de este sitio web

Review of 19/08/2024, following an experience of 18/08/2024 by JINWOO A.
5 / 5

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VERY SIMPLE PROCESS

Review of 17/08/2024, following an experience of 15/08/2024 by PHILLIP A.
5 / 5

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very easy, thank you

Review of 17/08/2024, following an experience of 16/08/2024 by CHERI A.
5 / 5

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Very fast and convenient experience!

Review of 16/08/2024, following an experience of 15/08/2024 by SARA A.
5 / 5

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Super easy and clear!

Review of 15/08/2024, following an experience of 14/08/2024 by ALI A.
5 / 5

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Very easy to buy the tickets. Lots of information about public transport and other guided and non-guided sightseeing tours in Barcelona.

Review of 15/08/2024, following an experience of 12/08/2024 by RADOVAN A.
5 / 5

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It‘ s easy to buy.

Review of 15/08/2024, following an experience of 14/08/2024 by SUSANNE A.
5 / 5

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Simpel

Review of 15/08/2024, following an experience of 14/08/2024 by A A. *

*Pseudonymized data at the request of the author
5 / 5

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ALL OK

Review of 14/08/2024, following an experience of 10/08/2024 by KONRAD A.
5 / 5

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A quick and easy way to buy traveltickets.

Review of 14/08/2024, following an experience of 12/08/2024 by JCT A.
5 / 5

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worked perfectly

Review of 14/08/2024, following an experience of 08/08/2024 by MICHEL A.
3 / 5

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address fields a bit complicated

Review of 14/08/2024, following an experience of 08/08/2024 by CECIL A.
5 / 5

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very easy :)

Review of 14/08/2024, following an experience of 13/08/2024 by MIRIAM A.
5 / 5

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Very easy to purchase, love discount for buying online; cheaper that if bought from resellers

Review of 14/08/2024, following an experience of 10/08/2024 by FLORENTIN A.
4 / 5

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Simple and straightforward purchase experience.

Review of 14/08/2024, following an experience of 11/08/2024 by W A. *

*Pseudonymized data at the request of the author
4 / 5

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straight forward, and easy to use! Ciao

Review of 14/08/2024, following an experience of 12/08/2024 by WILLIAM A.
5 / 5

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Smooth and fast process

Review of 14/08/2024, following an experience of 11/08/2024 by JESSICA A.
4 / 5

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Good and efficient system

Review of 14/08/2024, following an experience of 09/08/2024 by RICHARD ANTHONY DAVIES A.
5 / 5

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...

Review of 14/08/2024, following an experience of 06/08/2024 by LUANA A.
5 / 5

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Great Product

Review of 07/08/2024, following an experience of 06/08/2024 by NIVETHA A.
4 / 5

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ooo

Review of 06/08/2024, following an experience of 05/08/2024 by JULIE A.
5 / 5

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The purchase was very simple

Review of 06/08/2024, following an experience of 03/08/2024 by YUI KIN A.
5 / 5

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Very fast and easy to book.

Review of 04/08/2024, following an experience of 03/08/2024 by VALENTIN A.
5 / 5

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everything ok

Review of 02/08/2024, following an experience of 01/08/2024 by MARIUSZ A.
5 / 5

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Easy process and handy guide included for 2 or 3 day visit.

Review of 02/08/2024, following an experience of 01/08/2024 by SHAHNAZ A.
5 / 5

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Really good experience.

Review of 02/08/2024, following an experience of 01/08/2024 by LUCA A.
5 / 5

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Very easy website to use

Review of 02/08/2024, following an experience of 01/08/2024 by LORI A.
5 / 5

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very nice facility and discount is really good to have

Review of 01/08/2024, following an experience of 28/07/2024 by USMAN WAHEED A.
5 / 5

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Muito fácil de utilizar

Review of 01/08/2024, following an experience of 31/07/2024 by DIRCE A.
5 / 5

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Very good

Review of 01/08/2024, following an experience of 31/07/2024 by HIROYUKI A.
5 / 5

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Easy to book

Review of 30/07/2024, following an experience of 29/07/2024 by SANKARANARAYANAN A.
5 / 5

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Add more payment options like paypal, apple pay.

Review of 30/07/2024, following an experience of 29/07/2024 by DANIEL A.
4 / 5

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SIMPLE

Review of 30/07/2024, following an experience of 29/07/2024 by LEON A.
5 / 5

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Easy check out

Review of 29/07/2024, following an experience of 28/07/2024 by MIRELA A.
5 / 5

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perfect, thank you

Review of 29/07/2024, following an experience of 28/07/2024 by ERIKA A.
5 / 5

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Easy and straightforward process. Fantastic deal at the moment! Instruction on how to use the card are very clear.

Review of 27/07/2024, following an experience of 26/07/2024 by JOSHUA A.
5 / 5

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Easy to find the product at the web-page.

Review of 26/07/2024, following an experience of 25/07/2024 by RENE JELSBAK A.
5 / 5

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thanks

Review of 26/07/2024, following an experience of 25/07/2024 by NİHAT TOLGA A.
5 / 5

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Instructions are very simple.

Review of 25/07/2024, following an experience of 24/07/2024 by DENISA A.
4 / 5

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Good

Review of 23/07/2024, following an experience of 22/07/2024 by FARIHA AFRIN A.
5 / 5

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nice, that I can from Poland pay euro, mbank

Review of 23/07/2024, following an experience of 22/07/2024 by C A. *

*Pseudonymized data at the request of the author
5 / 5

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Easy options

Review of 22/07/2024, following an experience of 21/07/2024 by SHAJAH A.
5 / 5

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nenhum

Review of 21/07/2024, following an experience of 20/07/2024 by ANA A.
5 / 5

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All was perfect

Review of 21/07/2024, following an experience of 20/07/2024 by IVO A.
5 / 5

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easy and convinient

Review of 19/07/2024, following an experience of 18/07/2024 by INARA A.
5 / 5

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Very easy

Review of 18/07/2024, following an experience of 17/07/2024 by SANTA A.
5 / 5

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great

Review of 17/07/2024, following an experience of 14/07/2024 by MONICA A.
4 / 5

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Cannot be 5 stars because I was not told of 90 days validation limit til after purchase. Does not effect me, but made me oanic.

Review of 16/07/2024, following an experience of 15/07/2024 by EDWARD A.
5 / 5

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Super easy to buy a voucher for a public transport card. Even supports Google Pay

Review of 15/07/2024, following an experience of 14/07/2024 by STEFAN A.
5 / 5

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GREAT SITE AND OFFERS. EASY TO USE AND EMAILS TICKETS.

Review of 14/07/2024, following an experience of 09/07/2024 by ARUN PRASAD A.

Reviews displayed in chronological order

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