Customer reviews for homair.com

Customer reviews

• 5 / 5 1

  

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  Very easy reservation. Recommend.

  Review of 23/04/2024, following an experience of 22/04/2024 by MATJAZ T.

• 5 / 5 1

  

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  Quick customer support and felt valued

  Review of 02/04/2024, following an experience of 01/04/2024 by VICTORIA H.

• 3 / 5 1

  

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  I have a voucher for this season for 50 euros that was not accepted so very disappointed However really looking forward to the holiday which I expect will be 5 star

  Review of 08/03/2024, following an experience of 07/03/2024 by JULIEN H.

• 5 / 5 1

  

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  Ok !!!

  Review of 29/02/2024, following an experience of 28/02/2024 by JACEK N.

• 5 / 5 1

  

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  GOOD CLEAR WEBSITE

  Review of 26/02/2024, following an experience of 25/02/2024 by DENIS K.

• 5 / 5 1

  

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  All ok

  Review of 21/02/2024, following an experience of 20/02/2024 by GLAZER D.

• 5 / 5 1

  

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  For the time being everything is ok. Booking was very easy, everything was clear

  Review of 06/10/2023, following an experience of 04/10/2023 by CHLOPEK M.

• 5 / 5 1

  

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  Easy selection of accomodation, all well explained and laid out.

  Review of 28/09/2023, following an experience of 27/09/2023 by STUART B.

• 3 / 5 1

  

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  The venue was smaller than I was led to believe. That said it was clean and just about big enough. The lady who dealt with our order was nice. I dont understand why we had to pay €90 for cleaning then a further €150 deposit to ensure we cleaned. I left that bad boy immaculate so got my €150 back but still feel conned out of €90 cleaning fee. Thats not cool. But hey ho.

  Review of 11/08/2023, following an experience of 02/07/2023 by AARON T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Quick and easy to book, hassle free so far! We haven’t gone on our trip yet so hoping there’ll be no complications on our arrival!

  Review of 08/08/2023, following an experience of 06/08/2023 by ANGHARAD J.

• 5 / 5 1

  

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  Very easy to make a reservation and appreciate being able to book so early for next year.

  Review of 02/08/2023, following an experience of 01/08/2023 by STEVEN M.

• 1 / 5 1

  

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  Complicated booking

  Review of 24/05/2023, following an experience of 23/04/2023 by ANTHONY M. *

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• 4 / 5 1

  

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  Good

  Review of 02/05/2023, following an experience of 01/05/2023 by SAMANTHA W.

• 4 / 5 1

  

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  great offer, very good presentation of camps, fast search. What we miss is clear information if bed linen is included in the offer, if WiFi is available - good signal or not, location of Homair mobiles homes in the camps

  Review of 14/04/2023, following an experience of 13/04/2023 by MEDIHA J.

• 5 / 5 1

  

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  Easy navigation on the site! Good description about "products"!

  Review of 16/03/2023, following an experience of 14/03/2023 by RADOVAN D.

• 5 / 5 1

  

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  simple to use, very user friendly

  Review of 20/01/2023, following an experience of 19/01/2023 by KLOBASA C.

• 5 / 5 1

  

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  I'd booked mobil home in last year and in this year again... I was satisfied with the booking process and with the local team as well.

  Review of 08/01/2023, following an experience of 07/01/2023 by SZILAGYI I.

• 5 / 5 1

  

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  Everything was like we ordered

  Review of 03/01/2023, following an experience of 02/01/2023 by RENÉ T.

• 5 / 5 1

  

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  Wonderful site in a lovely area and straightforward booking process

  Review of 23/12/2022, following an experience of 22/12/2022 by RICHARD H.

• 5 / 5 1

  

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  Found it straightforward and easy to make my booking no problems at all

  Review of 23/12/2022, following an experience of 22/12/2022 by SAM J.

• 5 / 5 1

  

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  Everything was simple

  Review of 07/12/2022, following an experience of 24/11/2022 by SZABO L.

• 5 / 5 1

  

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  The site is easy to navigate and when necessary to speak with a member of staff they have always proved to be courteous and helpful.

  Review of 26/11/2022, following an experience of 25/11/2022 by STUART M.

• 5 / 5 1

  

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  Very good, great service. I would recommend.

  Review of 23/11/2022, following an experience of 22/11/2022 by PIOTR N.

• 4 / 5 1

  

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  The booking system works really well, but I don’t understand why I am not offered English, as an option for my nationality on My Account. German is there …twice!

  Review of 22/11/2022, following an experience of 21/11/2022 by JUDI H.

• 5 / 5 1

  

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  I spoke to a very polite and helpful lady when I rang to question about final cleaning of a mobile home. Good customer service

  Review of 17/11/2022, following an experience of 16/11/2022 by KEITH M.

• 1 / 5 1

  

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  SENT US INVOICE FOR CLEANING WHEN WE CLEARLY CLEARED IT ALL UP CHARGED US 150 FOR LEAVING 1 EMPTY TOILET ROLL AND THE BOX THAT THEY LEFT US FOR COMPLIMENTARY

  Review of 01/11/2022, following an experience of 09/06/2022 by IMOGEN M. *

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• 5 / 5 1

  

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  Good service

  Review of 08/10/2022, following an experience of 07/10/2022 by MATILDA C. *

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• 5 / 5 1

  

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  Easy to use website

  Review of 29/09/2022, following an experience of 27/09/2022 by AMBER H. *

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• 5 / 5 1

  

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  Very good

  Review of 17/08/2022, following an experience of 15/08/2022 by LOUIS J. *

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• 5 / 5 1

  

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  Their site is so easy to use and gives great information about each park. I holidayed with homair this year and intend using them for my next holiday.

  Review of 31/07/2022, following an experience of 30/07/2022 by LINDA G. *

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• 3 / 5 1

  

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  The confirmation documents you send regarding reservations and insurance are not translated into English.

  Review of 19/07/2022, following an experience of 18/07/2022 by SABRINA B. *

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• 4 / 5 1

  

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  Yep - good website and been to La Croix du Vieux Pont campsite before. The paying bit was a bit complex and not very clear on line. I had a 150 euro credit from a COVID cancelled holiday - need to improve I would say! eg says pay €10 and then balance but could only pay €20. Just needs someone review with a first timer and improve quite easily Im sure

  Review of 12/06/2022, following an experience of 11/06/2022 by PETER R. *

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• 5 / 5 1

  

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  No issues at all

  Review of 09/06/2022, following an experience of 08/06/2022 by QUENTIN M. *

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• 5 / 5 1

  

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  Much easier to navigate than other websites.

  Review of 27/05/2022, following an experience of 25/05/2022 by LEANNE B. *

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• 4 / 5 1

  

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  I think homair offers good services. But There are some new prices. Last years we could stay until 7pm on Sundays for free. Now we have to pay 15€ fir this.

  Review of 25/05/2022, following an experience of 24/05/2022 by MARK C. *

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• 5 / 5 1

  

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  Easy to use website, clear and easy to navigate

  Review of 16/05/2022, following an experience of 15/05/2022 by TOM C. *

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• 5 / 5 1

  

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  great

  Review of 03/05/2022, following an experience of 02/05/2022 by OLIVER G. *

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• 5 / 5 1

  

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  Everything vas great.

  Review of 30/04/2022, following an experience of 29/04/2022 by LOUIS B. *

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• 5 / 5 1

  

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  Excellent service 🤩

  Review of 25/04/2022, following an experience of 24/04/2022 by JADE P. *

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• 5 / 5 1

  

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  Everything went smoothly

  Review of 23/04/2022, following an experience of 22/04/2022 by CHARLIE H. *

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• 4 / 5 1

  

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  Use of site and booking pretty intuitive and went without a problem.

  Review of 19/04/2022, following an experience of 18/04/2022 by DAMIEN C. *

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• 5 / 5 1

  

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  Userfriendly wetbpage and Best customer service.

  Review of 18/04/2022, following an experience of 17/04/2022 by JENNIFER B. *

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• 4 / 5 1

  

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  Good site

  Review of 10/04/2022, following an experience of 09/04/2022 by NICK G. *

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• 3 / 5 1

  

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  Rather long winded booking on line via a mobile phone

  Review of 25/03/2022, following an experience of 25/03/2022 by MILLIE W. *

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• 5 / 5 1

  

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  Easy to find appropriate holidays and easy to book.

  Review of 01/03/2022, following an experience of 28/02/2022 by DALE S. *

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• 5 / 5 1

  

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  Than you for your service it is very easy to order and making payment In instalment is a fantastic option

  Review of 26/02/2022, following an experience of 25/02/2022 by WILL T. *

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• 5 / 5 1

  

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  very kind people, very good service

  Review of 24/02/2022, following an experience of 23/02/2022 by NATALIE W. *

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• 3 / 5 1

  

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  My name would not come up in Traveller 1 section. Had to try a number of times

  Review of 01/02/2022, following an experience of 31/01/2022 by PAULINE S. *

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• 5 / 5 1

  

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  Very helpful telephone assistance to book holiday

  Review of 06/01/2022, following an experience of 05/01/2022 by NATHAN Y. *

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• 5 / 5 1

  

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  Easy to use website and helpful staff on the telephone.

  Review of 20/11/2021, following an experience of 19/11/2021 by LEO H. *

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• 1 / 5 1

  

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  Just can’t ever speak with anyone about a booking.

  Review of 02/10/2021, following an experience of 17/09/2021 by DONNA R. *

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• 5 / 5 1

  

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  We are happy in our 1 week stay 😊 what we love most is there is lots of activity for kids and night life in the bar and the place is very calm. Only 1 thing the bed sheets and towel are pricey to be rented.

  Review of 02/10/2021, following an experience of 08/06/2021 by HEATHER J. *

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• 5 / 5 1

  

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  Every fantastic will come again but didn’t realise was not a/c. But that is my fault

  Review of 09/09/2021, following an experience of 08/09/2021 by SUMMER H. *

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• 4 / 5 1

  

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  Excellent website and I was easily able to find and book the holiday I wanted. However, there is no means of contacting the help desk except via a premium phone line (the last call I made to them cost £12.50) so for that reason I have to mark them down

  Review of 01/09/2021, following an experience of 31/08/2021 by CANDICE A. *

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• 5 / 5 1

  

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  Have been so helpful and accommodating with numerous changes that we have made to our holidays

  Review of 28/08/2021, following an experience of 26/08/2021 by HARVEY P. *

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• 3 / 5 1

  

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  Pricing issues demotivate customers: 256 Euros, -14% it says. But as you go down the details, little extras for normal life are offered at a price. Towels, wifi and normal expected everyday stuff is sneakingly added to the pricing. So it is not 256. It's 300 plus. Why the dumb stealth increase? PLS give us the price including registration (?), Toilet paper and other basic necessities, What other unsuspected prices am I to face once on site? Coffee maker? chairs? I did not finish my order. I am looking elsewhere where pricing is straightforward. It is not the price, it is the fooling approach. Nobody is dumb anymore. Thank you.

  Review of 16/08/2021, following an experience of 14/08/2021 by SUZANNE G. *

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• 5 / 5 1

  

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  Very efficient , very easy, very safe site to access and deal with

  Review of 13/08/2021, following an experience of 12/08/2021 by JODIE H. *

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• 5 / 5 1

  

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  Easy to use however it wont accept my same card payment for the check in.

  Review of 22/07/2021, following an experience of 22/07/2021 by LUCY O. *

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• 4 / 5 1

  

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  Very good on line however would appreciate an email address to contact you with. We received an email on Monday about cancellation due to Uk government new rules, which did not impact on us and wanted to contact you to reassure you we are coming.

  Review of 21/07/2021, following an experience of 20/07/2021 by WAYNE B. *

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• 4 / 5 1

  

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  Easy to book

  Review of 13/07/2021, following an experience of 29/06/2021 by DUNCAN W. *

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• 5 / 5 1

  

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  good price of holiday

  Review of 13/07/2021, following an experience of 30/06/2021 by JOSHUA P. *

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• 2 / 5 1

  

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  Ich kann telefonisch niemanden erreichen und auch nicht per Mail Ich konnte beim Buchen nicht meinen Gutschein mit der neuen Rechnung verrechnen.

  Review of 13/07/2021, following an experience of 28/06/2021 by KEN D. *

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• 3 / 5 1

  

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  La información de la situación de los bungalows, siendo Villa Premier en zona exclusiva no me pareció tan maravillosa. Los colchones son muy incómodos. Por lo demás, todo bien. Bien equipado.

  Review of 13/07/2021, following an experience of 20/06/2021 by TYLER W. *

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• 1 / 5 1

  

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  I can't make payment with credit

  Review of 06/07/2021, following an experience of 21/06/2021 by KEELEY T. *

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• 4 / 5 1

  

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  Simple to use website. A challenge to remove one holiday from the basket once it had been added - everything had to be selected first which was a bit annoying

  Review of 04/12/2020, following an experience of 03/12/2020 by HELENA S. *

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• 5 / 5 1

  

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  The website is fairly simple to navigate which is helpful as it it easy to choose dates and accommodation to suit our needs.

  Review of 04/12/2020, following an experience of 28/11/2020 by AVA L. *

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• 5 / 5 1

  

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  Very quick response to questions

  Review of 27/11/2020, following an experience of 25/11/2020 by DEAN M. *

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• 5 / 5 1

  

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  very easy to use, excellent instructions and fast

  Review of 02/10/2020, following an experience of 29/09/2020 by THEO K. *

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• 3 / 5 1

  

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  Good company and excellent prices, but the bad bit is phone calls are charged for and no contact email address to contact the company.

  Review of 11/09/2020, following an experience of 10/09/2020 by DYLAN W. *

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• 5 / 5 1

  

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  all excellent

  Review of 07/09/2020, following an experience of 06/09/2020 by IAN P. *

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• 5 / 5 1

  

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  Just excellent simply brilliant service by all.

  Review of 23/08/2020, following an experience of 22/08/2020 by OLIVER W. *

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• 1 / 5 1

  

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  Only way to contact this company is a premium 0844 number or a French number. Cannot even email them. Just hope nothing goes wrong with the holiday that I have booked. I have a few simple questions that I want answered.

  Review of 18/08/2020, following an experience of 02/08/2020 by NATASHA B. *

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• 5 / 5 1

  

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  fast and reliable

  Review of 03/08/2020, following an experience of 02/08/2020 by BRADLEY R. *

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• 3 / 5 1

  

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  Can’t find details about accomodation on prrsonal site or general site (safaritentbelon gings, is cotton bedlinnen Included, etc.... :( )

  Review of 30/07/2020, following an experience of 20/07/2020 by ROSIE A. *

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• 4 / 5 1

  

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  Been to this campsite 3 or4 times before and never went through this process before just booked it and that was that and also paid for our dog, so we knew that he could come with us, but you have changed that and say we pay for him at the campsite, just hope they have not change there policy and we are definetly allowed to bring him.

  Review of 30/07/2020, following an experience of 14/07/2020 by MUHAMMAD H. *

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• 4 / 5 1

  

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  Good assistance and reactivity from Homair team despite Covid crisis

  Review of 09/07/2020, following an experience of 08/07/2020 by CAITLIN S. *

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• 5 / 5 1

  

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  Worked

  Review of 06/07/2020, following an experience of 05/07/2020 by PETE M. *

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• 5 / 5 1

  

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  Easy site to navigate and book. Information and booking confirmation emailed promptly.

  Review of 30/06/2020, following an experience of 29/06/2020 by SAMUEL P. *

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• 3 / 5 1

  

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  We have stayed at Homair in Porec 3 years but now it seems like there is no blankets and pillows. I have been trying to call for a few days and tried to be called without success. Homair is very difficult to get in touch with. Last year we had cleaning problems and tried to contact Homair unsuccessfully. But the mobile home was fantastic and the space couldn't get any better.

  Review of 27/06/2020, following an experience of 26/06/2020 by AMANDA W. *

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• 3 / 5 1

  

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  Homepage is ok, but if you have a problem and want to call homair it is impossible. I know that the are bussy because of covid-19. I have tried several time a day for 2 weeks. Tried the call back function. I have received no response.

  Review of 23/06/2020, following an experience of 22/06/2020 by GEORGIA O. *

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• 1 / 5 1

  

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  Very bad service. Inefficient response to emails.

  Review of 22/04/2020, following an experience of 22/02/2020 by DANIEL R. *

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• 5 / 5 1

  

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  The site is simple to navigate and make choices that suit us with prices clearly stated.

  Review of 18/02/2020, following an experience of 27/11/2019 by TONY K. *

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• 5 / 5 1

  

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  Good

  Review of 10/02/2020, following an experience of 09/02/2020 by WILLIAM A. *

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• 5 / 5 1

  

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  Great site easy to use !

  Review of 09/02/2020, following an experience of 02/02/2020 by CRAIG S. *

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• 5 / 5 1

  

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  I have been holidaying with Homair for over 15 years and have never been disappointed with the Standards on the sites, the level of Service and the professionalism of all the Staff. Thoroughly recommend Homair to everyone

  Review of 01/02/2020, following an experience of 31/01/2020 by EDWARD M. *

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• 4 / 5 1

  

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  Having used Homair for multiple holidays, I can say they are professional friendly knowledgable and accommodating. Friendly headoffice staff and the on site team are extremely helpful and friendly.

  Review of 31/01/2020, following an experience of 30/01/2020 by WENDY J. *

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• 5 / 5 1

  

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  very usefull

  Review of 15/01/2020, following an experience of 15/01/2020 by GRACE W. *

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• 4 / 5 1

  

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  Good quality vs price

  Review of 03/01/2020, following an experience of 03/01/2020 by PATRICK R. *

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• 5 / 5 1

  

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  So easy

  Review of 20/12/2019, following an experience of 30/11/2019 by SELINA P. *

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• 5 / 5 1

  

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  Fantastic we always love staying with your company

  Review of 28/11/2019, following an experience of 28/11/2019 by PATRICK D. *

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• 4 / 5 1

  

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  Good valu holiday booking that is tailored to our needs

  Review of 16/11/2019, following an experience of 16/11/2019 by PHOEBE P. *

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• 4 / 5 1

  

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  Easy to navigate and book online. All good so far.

  Review of 30/10/2019, following an experience of 29/10/2019 by ANDREW G. *

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• 1 / 5 1

  

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  This comment is related to ky last booking at Berny Riviere. Appalling customer service. They sold me an apartment in January which was described as an 8/10 person on their website. They were informed in March that the apartment that they had allocated to me had only ever been sold as a 6/8 person. They continued to lie to me a and told me I had made a mistake. They caused me the most dreadful stress.i have had no apology or compensation. I found out the truth when I arrived in site.

  Review of 01/10/2019, following an experience of 31/08/2019 by NIKKI R. *

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• 5 / 5 1

  

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  Great holidays and great prices compared to other companies . Ability to spread payments is much better

  Review of 27/09/2019, following an experience of 27/09/2019 by VICTORIA H. *

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• 5 / 5 1

  

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  The company and customer service are fantastic I recommend them to all my friends

  Review of 28/08/2019, following an experience of 28/08/2019 by AMBER P. *

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• 5 / 5 1

  

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  Everything was ok! Pleasant experience. Website and chat support ... five stars.

  Review of 14/08/2019, following an experience of 14/08/2019 by ALEX P. *

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Reviews displayed in chronological order