Customer reviews
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I have a voucher for this season for 50 euros that was not accepted so very disappointed However really looking forward to the holiday which I expect will be 5 star
Review of , following an experience of by JULIEN H.
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Ok !!!
Review of , following an experience of by JACEK N.
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GOOD CLEAR WEBSITE
Review of , following an experience of by DENIS K.
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All ok
Review of , following an experience of by GLAZER D.
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For the time being everything is ok. Booking was very easy, everything was clear
Review of , following an experience of by CHLOPEK M.
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Easy selection of accomodation, all well explained and laid out.
Review of , following an experience of by STUART B.
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The venue was smaller than I was led to believe. That said it was clean and just about big enough. The lady who dealt with our order was nice. I dont understand why we had to pay €90 for cleaning then a further €150 deposit to ensure we cleaned. I left that bad boy immaculate so got my €150 back but still feel conned out of €90 cleaning fee. Thats not cool. But hey ho.
Review of , following an experience of by AARON T. *
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Quick and easy to book, hassle free so far! We haven’t gone on our trip yet so hoping there’ll be no complications on our arrival!
Review of , following an experience of by ANGHARAD J.
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Very easy to make a reservation and appreciate being able to book so early for next year.
Review of , following an experience of by STEVEN M.
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Complicated booking
Review of , following an experience of by ANTHONY M. *
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Good
Review of , following an experience of by SAMANTHA W.
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great offer, very good presentation of camps, fast search. What we miss is clear information if bed linen is included in the offer, if WiFi is available - good signal or not, location of Homair mobiles homes in the camps
Review of , following an experience of by MEDIHA J.
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Easy navigation on the site! Good description about "products"!
Review of , following an experience of by RADOVAN D.
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simple to use, very user friendly
Review of , following an experience of by KLOBASA C.
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I'd booked mobil home in last year and in this year again... I was satisfied with the booking process and with the local team as well.
Review of , following an experience of by SZILAGYI I.
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Everything was like we ordered
Review of , following an experience of by RENÉ T.
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Wonderful site in a lovely area and straightforward booking process
Review of , following an experience of by RICHARD H.
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Found it straightforward and easy to make my booking no problems at all
Review of , following an experience of by SAM J.
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Everything was simple
Review of , following an experience of by SZABO L.
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The site is easy to navigate and when necessary to speak with a member of staff they have always proved to be courteous and helpful.
Review of , following an experience of by STUART M.
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Very good, great service. I would recommend.
Review of , following an experience of by PIOTR N.
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The booking system works really well, but I don’t understand why I am not offered English, as an option for my nationality on My Account. German is there …twice!
Review of , following an experience of by JUDI H.
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I spoke to a very polite and helpful lady when I rang to question about final cleaning of a mobile home. Good customer service
Review of , following an experience of by KEITH M.
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SENT US INVOICE FOR CLEANING WHEN WE CLEARLY CLEARED IT ALL UP CHARGED US 150 FOR LEAVING 1 EMPTY TOILET ROLL AND THE BOX THAT THEY LEFT US FOR COMPLIMENTARY
Review of , following an experience of by IMOGEN M. *
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Good service
Review of , following an experience of by CATHERINE M.
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Easy to use website
Review of , following an experience of by GEOFFREY H.
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Very good
Review of , following an experience of by LOUIS J. *
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Their site is so easy to use and gives great information about each park. I holidayed with homair this year and intend using them for my next holiday.
Review of , following an experience of by LINDA G. *
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The confirmation documents you send regarding reservations and insurance are not translated into English.
Review of , following an experience of by SABRINA B. *
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Yep - good website and been to La Croix du Vieux Pont campsite before. The paying bit was a bit complex and not very clear on line. I had a 150 euro credit from a COVID cancelled holiday - need to improve I would say! eg says pay €10 and then balance but could only pay €20. Just needs someone review with a first timer and improve quite easily Im sure
Review of , following an experience of by PETER R. *
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No issues at all
Review of , following an experience of by QUENTIN M. *
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Much easier to navigate than other websites.
Review of , following an experience of by LEANNE B. *
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I think homair offers good services. But There are some new prices. Last years we could stay until 7pm on Sundays for free. Now we have to pay 15€ fir this.
Review of , following an experience of by MARK C. *
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Easy to use website, clear and easy to navigate
Review of , following an experience of by TOM C. *
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great
Review of , following an experience of by OLIVER G. *
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Everything vas great.
Review of , following an experience of by LOUIS B. *
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Excellent service 🤩
Review of , following an experience of by JADE P. *
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Everything went smoothly
Review of , following an experience of by CHARLIE H. *
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Use of site and booking pretty intuitive and went without a problem.
Review of , following an experience of by DAMIEN C. *
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Userfriendly wetbpage and Best customer service.
Review of , following an experience of by JENNIFER B. *
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Good site
Review of , following an experience of by NICK G. *
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Rather long winded booking on line via a mobile phone
Review of , following an experience of by MILLIE W. *
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Easy to find appropriate holidays and easy to book.
Review of , following an experience of by DALE S. *
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Than you for your service it is very easy to order and making payment In instalment is a fantastic option
Review of , following an experience of by WILL T. *
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very kind people, very good service
Review of , following an experience of by NATALIE W. *
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My name would not come up in Traveller 1 section. Had to try a number of times
Review of , following an experience of by PAULINE S. *
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Very helpful telephone assistance to book holiday
Review of , following an experience of by NATHAN Y. *
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Easy to use website and helpful staff on the telephone.
Review of , following an experience of by LEO H. *
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Just can’t ever speak with anyone about a booking.
Review of , following an experience of by DONNA R. *
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We are happy in our 1 week stay 😊 what we love most is there is lots of activity for kids and night life in the bar and the place is very calm. Only 1 thing the bed sheets and towel are pricey to be rented.
Review of , following an experience of by HEATHER J. *
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Every fantastic will come again but didn’t realise was not a/c. But that is my fault
Review of , following an experience of by SUMMER H. *
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Excellent website and I was easily able to find and book the holiday I wanted. However, there is no means of contacting the help desk except via a premium phone line (the last call I made to them cost £12.50) so for that reason I have to mark them down
Review of , following an experience of by CANDICE A. *
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Have been so helpful and accommodating with numerous changes that we have made to our holidays
Review of , following an experience of by HARVEY P. *
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Pricing issues demotivate customers: 256 Euros, -14% it says. But as you go down the details, little extras for normal life are offered at a price. Towels, wifi and normal expected everyday stuff is sneakingly added to the pricing. So it is not 256. It's 300 plus. Why the dumb stealth increase? PLS give us the price including registration (?), Toilet paper and other basic necessities, What other unsuspected prices am I to face once on site? Coffee maker? chairs? I did not finish my order. I am looking elsewhere where pricing is straightforward. It is not the price, it is the fooling approach. Nobody is dumb anymore. Thank you.
Review of , following an experience of by SUZANNE G. *
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Very efficient , very easy, very safe site to access and deal with
Review of , following an experience of by JODIE H. *
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Easy to use however it wont accept my same card payment for the check in.
Review of , following an experience of by LUCY O. *
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Very good on line however would appreciate an email address to contact you with. We received an email on Monday about cancellation due to Uk government new rules, which did not impact on us and wanted to contact you to reassure you we are coming.
Review of , following an experience of by WAYNE B. *
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Easy to book
Review of , following an experience of by DUNCAN W. *
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good price of holiday
Review of , following an experience of by JOSHUA P. *
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Ich kann telefonisch niemanden erreichen und auch nicht per Mail Ich konnte beim Buchen nicht meinen Gutschein mit der neuen Rechnung verrechnen.
Review of , following an experience of by KEN D. *
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La información de la situación de los bungalows, siendo Villa Premier en zona exclusiva no me pareció tan maravillosa. Los colchones son muy incómodos. Por lo demás, todo bien. Bien equipado.
Review of , following an experience of by TYLER W. *
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I can't make payment with credit
Review of , following an experience of by KEELEY T. *
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The website is fairly simple to navigate which is helpful as it it easy to choose dates and accommodation to suit our needs.
Review of , following an experience of by AVA L. *
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Simple to use website. A challenge to remove one holiday from the basket once it had been added - everything had to be selected first which was a bit annoying
Review of , following an experience of by HELENA S. *
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Very quick response to questions
Review of , following an experience of by DEAN M. *
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very easy to use, excellent instructions and fast
Review of , following an experience of by THEO K. *
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Good company and excellent prices, but the bad bit is phone calls are charged for and no contact email address to contact the company.
Review of , following an experience of by DYLAN W. *
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all excellent
Review of , following an experience of by IAN P. *
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Just excellent simply brilliant service by all.
Review of , following an experience of by OLIVER W. *
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Only way to contact this company is a premium 0844 number or a French number. Cannot even email them. Just hope nothing goes wrong with the holiday that I have booked. I have a few simple questions that I want answered.
Review of , following an experience of by NATASHA B. *
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fast and reliable
Review of , following an experience of by BRADLEY R. *
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Can’t find details about accomodation on prrsonal site or general site (safaritentbelon gings, is cotton bedlinnen Included, etc.... :( )
Review of , following an experience of by ROSIE A. *
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Been to this campsite 3 or4 times before and never went through this process before just booked it and that was that and also paid for our dog, so we knew that he could come with us, but you have changed that and say we pay for him at the campsite, just hope they have not change there policy and we are definetly allowed to bring him.
Review of , following an experience of by MUHAMMAD H. *
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Good assistance and reactivity from Homair team despite Covid crisis
Review of , following an experience of by CAITLIN S. *
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Worked
Review of , following an experience of by PETE M. *
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Easy site to navigate and book. Information and booking confirmation emailed promptly.
Review of , following an experience of by SAMUEL P. *
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We have stayed at Homair in Porec 3 years but now it seems like there is no blankets and pillows. I have been trying to call for a few days and tried to be called without success. Homair is very difficult to get in touch with. Last year we had cleaning problems and tried to contact Homair unsuccessfully. But the mobile home was fantastic and the space couldn't get any better.
Review of , following an experience of by AMANDA W. *
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Homepage is ok, but if you have a problem and want to call homair it is impossible. I know that the are bussy because of covid-19. I have tried several time a day for 2 weeks. Tried the call back function. I have received no response.
Review of , following an experience of by GEORGIA O. *
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Very bad service. Inefficient response to emails.
Review of , following an experience of by DANIEL R. *
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The site is simple to navigate and make choices that suit us with prices clearly stated.
Review of , following an experience of by TONY K. *
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Good
Review of , following an experience of by WILLIAM A. *
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Great site easy to use !
Review of , following an experience of by CRAIG S. *
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I have been holidaying with Homair for over 15 years and have never been disappointed with the Standards on the sites, the level of Service and the professionalism of all the Staff. Thoroughly recommend Homair to everyone
Review of , following an experience of by EDWARD M. *
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Having used Homair for multiple holidays, I can say they are professional friendly knowledgable and accommodating. Friendly headoffice staff and the on site team are extremely helpful and friendly.
Review of , following an experience of by WENDY J. *
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very usefull
Review of , following an experience of by GRACE W. *
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Good quality vs price
Review of , following an experience of by PATRICK R. *
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So easy
Review of , following an experience of by SELINA P. *
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Fantastic we always love staying with your company
Review of , following an experience of by PATRICK D. *
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Good valu holiday booking that is tailored to our needs
Review of , following an experience of by PHOEBE P. *
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Easy to navigate and book online. All good so far.
Review of , following an experience of by ANDREW G. *
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This comment is related to ky last booking at Berny Riviere. Appalling customer service. They sold me an apartment in January which was described as an 8/10 person on their website. They were informed in March that the apartment that they had allocated to me had only ever been sold as a 6/8 person. They continued to lie to me a and told me I had made a mistake. They caused me the most dreadful stress.i have had no apology or compensation. I found out the truth when I arrived in site.
Review of , following an experience of by NIKKI R. *
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Great holidays and great prices compared to other companies . Ability to spread payments is much better
Review of , following an experience of by VICTORIA H. *
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The company and customer service are fantastic I recommend them to all my friends
Review of , following an experience of by AMBER P. *
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Everything was ok! Pleasant experience. Website and chat support ... five stars.
Review of , following an experience of by ALEX P. *
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