Customer reviews for id-direct.com

Customer reviews

• 5 / 5

  

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  Great product and good delivery times

  Review of 05/01/2021, following an experience of 01/01/2021 by LEANNE H. *

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• 5 / 5

  

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  Good easy website and orders received timeously.

  Review of 05/01/2021, following an experience of 02/01/2021 by SCOTT R. *

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• 5 / 5

  

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  Good service and great product. Will purchase again if a right product comes up.

  Review of 05/01/2021, following an experience of 02/01/2021 by DAMIEN R. *

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• 5 / 5

  

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  Fast and efficient delivery.

  Review of 02/01/2021, following an experience of 29/12/2020 by FREDDIE M. *

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• 5 / 5

  

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  Great service, easy to order, very quick delivery - even over the Christmas Period. Fabulous!! Many thanks to you ID-Direct.com

  Review of 31/12/2020, following an experience of 24/12/2020 by STACEY T. *

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• 5 / 5

  

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  Brilliant service, quick delivery and good communication.

  Review of 31/12/2020, following an experience of 30/12/2020 by ANDREW W. *

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• 5 / 5

  

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  Really quick delivery and good communication

  Review of 31/12/2020, following an experience of 30/12/2020 by JUSTINE D. *

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• 5 / 5

  

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  Very fast delivery

  Review of 30/12/2020, following an experience of 29/12/2020 by NATHAN C. *

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• 5 / 5

  

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  5 star company in every respect.

  Review of 30/12/2020, following an experience of 27/12/2020 by MASON C. *

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• 5 / 5

  

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  Always speedy delivery, need had any issues

  Review of 29/12/2020, following an experience of 28/12/2020 by BETH K. *

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• 5 / 5

  

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  Really good site to order from. Quick delivery

  Review of 24/12/2020, following an experience of 21/12/2020 by ZACH K. *

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• 5 / 5

  

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  Orders are always delivered very quickly and exactly when promised. I have placed many orders and the delivery process is always excellent.

  Review of 23/12/2020, following an experience of 21/12/2020 by KIRSTEN M. *

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• 5 / 5

  

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  Parcel was delivered exactly when promised.

  Review of 23/12/2020, following an experience of 21/12/2020 by PATRICK P. *

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• 5 / 5

  

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  Prompt order fulfilment and overall great service.

  Review of 22/12/2020, following an experience of 20/12/2020 by JAMIE T. *

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• 5 / 5

  

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  ID comfy are fabulous never had a problem order 1 day here the next so quick convenient.

  Review of 22/12/2020, following an experience of 21/12/2020 by GEORGIA A. *

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• 5 / 5

  

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  Easy-ish website to use but we've purchased before so know what we're looking for. Delivery information excellent and spot on

  Review of 19/12/2020, following an experience of 16/12/2020 by ISOBEL R. *

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• 5 / 5

  

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  Nappies came the next day! Very happy with items. Also got a free 2021 diary which I thought was a lovely touch. Thanks ID will definitely be ordering again!

  Review of 18/12/2020, following an experience of 16/12/2020 by KAREN H. *

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• 4 / 5

  

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  Good quality product and much better now 6 packs in a crate. Would highly recommend the company for price and delivery is always very quick too.

  Review of 17/12/2020, following an experience of 16/12/2020 by JENNIFER H. *

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• 5 / 5

  

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  I've been ordering since march 2020 and every order is delivered really quickly and the website is so user friendly! Products are really good too. Service is fab! 🙂

  Review of 17/12/2020, following an experience of 15/12/2020 by KATIE J. *

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• 5 / 5

  

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  Good experience

  Review of 17/12/2020, following an experience of 15/12/2020 by HENRY L. *

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• 5 / 5

  

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  Lovely fit for my daughter, nice and soft, no leaks and timely arrival of order

  Review of 17/12/2020, following an experience of 15/12/2020 by ALEX T. *

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• 5 / 5

  

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  Easy to find what I wanted and easy to order. I like that I can pay by PayPal

  Review of 16/12/2020, following an experience of 13/12/2020 by KARLIE P. *

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• 5 / 5

  

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  Hi it was a lot easier doing it on line

  Review of 16/12/2020, following an experience of 15/12/2020 by LEO G. *

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• 5 / 5

  

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  Excellent next day service of a quality product that has made a big difference to my autistic grandson

  Review of 16/12/2020, following an experience of 15/12/2020 by WAYNE R. *

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• 5 / 5

  

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  Easy to use and speedy delivery

  Review of 12/12/2020, following an experience of 02/12/2020 by BRADLEY B. *

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• 5 / 5

  

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  I found the navigation of the site simple to use , order was placed quickly and easily . Very happy considering I had not used the site before .

  Review of 10/12/2020, following an experience of 08/12/2020 by HOLLY S. *

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• 5 / 5

  

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  everything straight forward and clear

  Review of 10/12/2020, following an experience of 04/12/2020 by JOE C. *

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• 5 / 5

  

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  The pull ups are fantastic, they fit well and are ultra absorbent. Would highly recommend.

  Review of 08/12/2020, following an experience of 06/12/2020 by LEANNE G. *

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  Answer by id-direct.com

  

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  Thank you for your feedback, here at ID we aim to provide high-quality products for our customers.

• 5 / 5

  

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  I place my order and it arrives next day

  Review of 08/12/2020, following an experience of 06/12/2020 by ALEXA M. *

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  Answer by id-direct.com

  

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  Thank you for your feedback on our delivery service.

• 5 / 5

  

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  Easy to navigate and pads arrived quickly

  Review of 06/12/2020, following an experience of 01/12/2020 by TOM S. *

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  Answer by id-direct.com

  

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  Thank you for your feedback! We like to hear when our customers are happy with the service we provide.

• 5 / 5

  

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  GOOD SERVICE

  Review of 06/12/2020, following an experience of 02/12/2020 by AVA M. *

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  Answer by id-direct.com

  

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  Thank you for your feedback! We like to hear when our customers are happy with the service we provide.

• 5 / 5

  

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  Always deliver on time. Easy to order.

  Review of 04/12/2020, following an experience of 01/12/2020 by LIAM D. *

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• 4 / 5

  

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  Very easy to go through each stage

  Review of 03/12/2020, following an experience of 02/12/2020 by ALEXANDER K. *

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• 5 / 5

  

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  Very easy to navigate website. We ordered the item we needed urgently and the next day delivery was a huge plus. From order confirmation email to dispatching and delivery updates, it was top service and the product ordered was as advertised. Service superb, delivery fast and efficient. Definitely recommend!

  Review of 03/12/2020, following an experience of 30/11/2020 by SCOTT C. *

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• 5 / 5

  

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  Great quick service

  Review of 03/12/2020, following an experience of 02/12/2020 by LEANNE J. *

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• 5 / 5

  

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  Fast efficient service throughout the pandemic. Thanks

  Review of 03/12/2020, following an experience of 02/12/2020 by THERESA M. *

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• 5 / 5

  

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  Excellent service

  Review of 01/12/2020, following an experience of 30/11/2020 by DUNCAN W. *

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• 4 / 5

  

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  Only missed 1star because your order acknowledged said delivery the 30th then dpd said the 1st

  Review of 01/12/2020, following an experience of 27/11/2020 by ISLA B. *

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• 5 / 5

  

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  Quick delivery and product nearly always in stock

  Review of 01/12/2020, following an experience of 29/11/2020 by MELISSA H. *

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• 5 / 5

  

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  Always dispatched promptly and order was received quicker than expected.Very reliable supplier

  Review of 30/11/2020, following an experience of 27/11/2020 by HARRISON W. *

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• 5 / 5

  

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  The website is so easy to use. My order has been processed within 2 hours of me placing it.

  Review of 27/11/2020, following an experience of 26/11/2020 by PHOEBE S. *

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• 5 / 5

  

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  Great site easy to use

  Review of 25/11/2020, following an experience of 21/11/2020 by POPPY T. *

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• 5 / 5

  

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  Very satisfied customer.

  Review of 25/11/2020, following an experience of 18/11/2020 by EVIE J. *

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• 5 / 5

  

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  Easy to order good delivery times

  Review of 25/11/2020, following an experience of 23/11/2020 by GEORGIA H. *

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• 5 / 5

  

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  I was introduced to iD products whilst in hospital. Ordering and setting up an account was simple, so are repeat orders.

  Review of 25/11/2020, following an experience of 17/11/2020 by JAMIE T. *

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• 1 / 5

  

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  Took ages to create account, then impossible to pay by visa. With a product that is required quickly.....terrible

  Review of 25/11/2020, following an experience of 16/11/2020 by LILY B. *

  *Pseudonymized data at the request of the author

  Answer by id-direct.com

  

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  We apologize that you are experiencing difficulties with iD Direct, please call our ID care team on FREEPHONE: 0800 389 6185 and we will be happy to help resolve this for you.

• 5 / 5

  

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  The site was easy to navigate and straightforward. Payment was easy and delivery quick and on time.

  Review of 25/11/2020, following an experience of 14/11/2020 by DEAN W. *

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• 5 / 5

  

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  Excellent site to order from and my goods are usually delivered in 2 days.

  Review of 25/11/2020, following an experience of 21/11/2020 by LOUIS W. *

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• 4 / 5

  

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  Sometimes have trouble going through checkout but site is easy to use and always have fast delivery of products

  Review of 18/11/2020, following an experience of 16/11/2020 by LAURA S. *

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• 5 / 5

  

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  excellent service

  Review of 17/11/2020, following an experience of 11/11/2020 by HARRISON P. *

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• 5 / 5

  

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  10/10

  Review of 12/11/2020, following an experience of 09/11/2020 by ANDREW S. *

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• 5 / 5

  

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  Quick delivery a*

  Review of 12/11/2020, following an experience of 10/11/2020 by JESSICA W. *

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• 5 / 5

  

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  Customer service is fast and efficient, go out of their way to ensure we get the products we need!

  Review of 11/11/2020, following an experience of 08/11/2020 by EMILY A. *

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• 5 / 5

  

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  Very efficient. Quick service.

  Review of 11/11/2020, following an experience of 08/11/2020 by TOBY L. *

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• 5 / 5

  

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  Very quick in processing order

  Review of 11/11/2020, following an experience of 10/11/2020 by GRACE R. *

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• 5 / 5

  

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  Great site quick postage

  Review of 11/11/2020, following an experience of 05/11/2020 by MILLIE T. *

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• 5 / 5

  

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  Excellent service fast delivery and the cuppa packs are great thank you !

  Review of 11/11/2020, following an experience of 06/11/2020 by ANNA E. *

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• 5 / 5

  

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  Very clear layout and easy to navigate

  Review of 11/11/2020, following an experience of 03/11/2020 by HARRY R. *

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• 1 / 5

  

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  The delivery driver was not wearing a mask, refused to enter the building to deliver to my address and I had to cross the road to take my parcel. And I'm disabled. Awful service.

  Review of 11/11/2020, following an experience of 02/11/2020 by KATIE W. *

  *Pseudonymized data at the request of the author

  Answer by id-direct.com

  

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  Thank you for informing us of this, we will report your feedback to our courier service.

• 5 / 5

  

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  Great service with fast delivery. I was expecting 2 day delivery and it arrived next day instead.

  Review of 11/11/2020, following an experience of 02/11/2020 by ROSIE Y. *

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• 5 / 5

  

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  Good customer and delivery service.

  Review of 11/11/2020, following an experience of 02/11/2020 by BECKY S. *

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• 5 / 5

  

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  As usual satisfied with service.

  Review of 11/11/2020, following an experience of 01/11/2020 by GEORGIA D. *

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• 5 / 5

  

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  Easy to set up account Prompt delivery and good value quality product.

  Review of 11/11/2020, following an experience of 16/10/2020 by HARVEY R. *

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• 5 / 5

  

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  The delivery and the courier why a great success thank you for your help and support Xx please keep safe Xx

  Review of 01/11/2020, following an experience of 29/10/2020 by CARMEN K. *

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• 5 / 5

  

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  excellent product ,delivery and prices

  Review of 31/10/2020, following an experience of 29/10/2020 by JAKE C. *

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• 5 / 5

  

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  It’s easy to navigate. So you can choose your product quickly.

  Review of 30/10/2020, following an experience of 29/10/2020 by POPPY R. *

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• 5 / 5

  

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  Very excellent product. Exactly what I been looking for my son.

  Review of 30/10/2020, following an experience of 28/10/2020 by REBECCA R. *

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• 4 / 5

  

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  Easy to navigate

  Review of 27/10/2020, following an experience of 24/10/2020 by FAYE W. *

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• 5 / 5

  

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  it is a very easy site to navigate,so simple to place your order and very prompt reply with tracking in place for your delivery an exceeellent service all round

  Review of 27/10/2020, following an experience of 22/10/2020 by MICHAEL C. *

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• 5 / 5

  

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  Easy to use and informative. I saw ID products advertised in the ethical goods section of the Guardian and liked the fact that ID have taken steps to minimise the use of plastic in their products.

  Review of 24/10/2020, following an experience of 13/10/2020 by BARRY O. *

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• 5 / 5

  

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  Quick efficient service every time.

  Review of 23/10/2020, following an experience of 19/10/2020 by CAROLE M. *

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• 5 / 5

  

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  Excellent product, excellent communication and reliable. Would 100% recommend.

  Review of 20/10/2020, following an experience of 17/10/2020 by FIONA C. *

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• 5 / 5

  

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  On site good communication very good with receiving order, dispatch, and delivery which was very quick discreet packaging

  Review of 18/10/2020, following an experience of 15/10/2020 by SEAN W. *

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• 5 / 5

  

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  Great seller, never had problems with my order

  Review of 17/10/2020, following an experience of 15/10/2020 by CAROLINE T. *

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• 5 / 5

  

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  Fast service. Thank you.

  Review of 17/10/2020, following an experience of 10/10/2020 by FAYE W. *

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• 5 / 5

  

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  Very easy to use the app order and deliver very fast .

  Review of 14/10/2020, following an experience of 09/10/2020 by JENNIFER R. *

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• 5 / 5

  

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  very good

  Review of 14/10/2020, following an experience of 05/10/2020 by ADAM C. *

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• 4 / 5

  

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  Delivery and ordered with no hassles

  Review of 14/10/2020, following an experience of 28/09/2020 by DAISY R. *

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• 5 / 5

  

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  Excellent service

  Review of 14/10/2020, following an experience of 11/10/2020 by CHARLOTTE P. *

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• 5 / 5

  

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  Very useful have exactly what we needed for our very large in size four year old autistic son oh and quick delivery

  Review of 13/10/2020, following an experience of 11/10/2020 by ELEANOR P. *

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• 5 / 5

  

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  My son has Autism and is still wearing pull up pants. These pull ups are fantastic, we had been struggling to find ones in bigger sizes and these are perfect. The product was always available when I ordered and delivery was fast and efficient. Would definitely recommend to family and friends.

  Review of 13/10/2020, following an experience of 10/10/2020 by GAVIN S. *

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• 5 / 5

  

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  Really easy to search / find products and clear descriptions

  Review of 12/10/2020, following an experience of 30/09/2020 by NATALIE J. *

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• 5 / 5

  

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  The site was easy to use and understand

  Review of 10/10/2020, following an experience of 07/10/2020 by JOEL T. *

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• 5 / 5

  

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  Excellent products and efficient ordering. Fast delivery

  Review of 10/10/2020, following an experience of 09/10/2020 by JAMIE R. *

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• 5 / 5

  

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  Fantastic products from a fantastic company, very quick delivery and response to emails Thank you for making pull ups that fit my lil one that is not so little

  Review of 10/10/2020, following an experience of 08/10/2020 by ABIGAIL E. *

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• 5 / 5

  

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  Such a rapid service, order arrived within 3 days. All as required, very easy site to find what you want and simple payment process. Highly recommended.

  Review of 09/10/2020, following an experience of 07/10/2020 by ARTHUR R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to find items required.

  Review of 08/10/2020, following an experience of 07/10/2020 by MATILDA T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very prompt delivery. Great customer service. These are great for my 6 year old boys “day pants” Not too bulky to wear.

  Review of 07/10/2020, following an experience of 05/10/2020 by STEPHEN J. *

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• 5 / 5

  

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  Simple, easy to find on the website

  Review of 07/10/2020, following an experience of 05/10/2020 by SONIA K. *

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• 5 / 5

  

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  super easy site to navigate

  Review of 07/10/2020, following an experience of 05/10/2020 by SABRINA H. *

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• 5 / 5

  

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  Great quality goods.fantastic value fast delivery and everything i needed was in one place ..

  Review of 06/10/2020, following an experience of 02/10/2020 by MARIA M. *

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• 4 / 5

  

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  Problem free

  Review of 06/10/2020, following an experience of 05/10/2020 by ASHLEY A. *

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• 5 / 5

  

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  Very efficient and fast.

  Review of 06/10/2020, following an experience of 03/10/2020 by POPPY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Such a great website offering loads of products. Amazing service, my usual product was out of stock and I got an email as soon as they were back in stock.

  Review of 02/10/2020, following an experience of 28/09/2020 by PAULA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The company ships out in only a couple of days which also is amazing as no long waiting for deliveries

  Review of 02/10/2020, following an experience of 30/09/2020 by STEFAN S. *

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• 5 / 5

  

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  Brilliant service kept upto date about my delivery

  Review of 02/10/2020, following an experience of 23/09/2020 by AMBER R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Well presented

  Review of 28/09/2020, following an experience of 25/09/2020 by MANDY T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very pleased with the product and price. Has helped a lot. Good packaging and delivery.

  Review of 24/09/2020, following an experience of 19/09/2020 by ALISON R. *

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• 5 / 5

  

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  Easy to use website and fast (next day) delivery

  Review of 21/09/2020, following an experience of 17/09/2020 by STEFAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use website

  Review of 19/09/2020, following an experience of 17/09/2020 by BRADLEY D. *

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