Customer reviews

• 1 / 5

  

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  Ordered on 27 July but still not received any items. Now 8 Sept. Paid when ordered

  Review of 23/09/2022, following an experience of 23/07/2022 by VANESSA E. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your customer feedback. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  Delivered on time

  Review of 08/09/2022, following an experience of 13/08/2022 by LEWIS P. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your customer feedback. We really appreciate your feedback. From Ideal Practical customer service

• 5 / 5

  

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  Been looking for one of these lamps since I saw on at a friend's house

  Review of 20/08/2022, following an experience of 25/07/2022 by FINLEY R. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your customer feedback. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  I find these net bag's very good for protecting our clothes and giving them a longer life use and it keeps help's them in shape for longer the only thing that I'm finding is that the larger size of the bag's is catching? something maybe in my washing machine or a manufacturing problem as they are tearing apart after a couple of washes apart from that they are very good!

  Review of 14/08/2022, following an experience of 10/07/2022 by CONNOR B. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your constructive customer feedback. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 2 / 5

  

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  Cannot comment as order not fulfilled

  Review of 14/08/2022, following an experience of 03/07/2022 by WILL S. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your customer feedback. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  It is a pity the sheet was folded. I have not yet got the folds out of the sheet. So far it is useless for purpose.

  Review of 10/08/2022, following an experience of 02/07/2022 by NICOLE W. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your constructive customer feedback. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 1 / 5

  

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  Three weeks still no delivery of my order, emails ideal, still waiting on a reply as to why my order hasn’t been delivered.

  Review of 10/08/2022, following an experience of 01/07/2022 by PAULINE M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your customer feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  😚😚😚😚

  Review of 27/07/2022, following an experience of 01/07/2022 by VICKY P. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your positive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  Satisfactory, though took longer to arrive than I expected

  Review of 27/07/2022, following an experience of 29/06/2022 by SEBASTIAN Y. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your constructive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  Good quality items at reasonable prices. I particularly like that they have innovation products that you sometimes cannot find in the High Street.

  Review of 26/07/2022, following an experience of 19/06/2022 by CARRIE C. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your overall customer feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  Not impressed with the shoe horn; Cushion OK but rather large.

  Review of 25/07/2022, following an experience of 29/06/2022 by SAMANTHA G. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your constructive customer feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 3 / 5

  

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  Was very dissapointed with my order 2 items were unavailable and it took a month for me to find this out This is not the first time this has happened to me Surely your IT department could come up with something to let your customers know Or just a simple email would have been nice I ended up with 1 item from my order plus a different cree gift and had to pay so much for post and packing

  Review of 24/07/2022, following an experience of 13/06/2022 by REBECCA R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your overall customer feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  I have used Ideal & practical for quite a while now and they have always delivered a first class service all the time that I have been using them and I have never found them wanting in any way at all their website is so easy to use and I find it the best way to order anything that I need and the website has never let me down unlike others that I have used a very big thank you to everyone who works for them as they work hard to help you and they deserve it!

  Review of 22/07/2022, following an experience of 26/06/2022 by NOAH W. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your warm customer feedback. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

  Answer by Noah W

  

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  To all of your team deserve a great review as they all hard work that you all do and thank you for your message to me as that just goes to show how good a company you are again thank all of you for everything that you do as I feel that you go above and beyond in the way that you work take care everyone all the best Ellie Corbey.💯👍👍⭐⭐

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• 3 / 5

  

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  Very slow delivery time.I do like most of products.

  Review of 21/07/2022, following an experience of 15/06/2022 by MAISIE R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your constructive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 3 / 5

  

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  Navigation not that great

  Review of 21/07/2022, following an experience of 11/06/2022 by ZOE R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are sorry to hear of your difficulty in navigating our website. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  Usually Ideal Practical are excellent but not this time, waiting for an order and then informed not dispatched yet but was not told til I made enquiry about my order!

  Review of 21/07/2022, following an experience of 04/06/2022 by DANIEL M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your constructive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

  Answer by Daniel M

  

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  Thank you. Sending the patterns back, no good to me, its written in French and I cannot read or speak French. Do not bother to send if not in Engkish though!!

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• 1 / 5

  

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  NOT YET RECEIVED

  Review of 21/07/2022, following an experience of 10/06/2022 by ANDY H. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are sorry for the delay in the delivery schedule and for not keeping you updated with your order. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

  Answer by Andy H

  

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  I am still awaiting my delivery it has been a very long wait, please let me know when I might receive it. Thanks

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• 5 / 5

  

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  I find the website very easy to use and it always tells you at every stage if something isn't right I have never had a problem with this website unlike many others that I have used I find it very useful as you find out if something is out of stock straight away and if you can reserve the item for when it does come back into stock I would recommend this website to anyone!

  Review of 06/07/2022, following an experience of 09/06/2022 by JOANNE T. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your positive feedback. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  This company have some wonderfully different items for sale at very good prices and delivery is always on time I would highly recommend them

  Review of 05/07/2022, following an experience of 08/06/2022 by KARLIE T. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your positive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  Easy to order but it takes a little time in delivery.

  Review of 03/07/2022, following an experience of 07/06/2022 by KEELEY A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your positive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  Very easy

  Review of 30/06/2022, following an experience of 04/06/2022 by DALE G. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your positive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 1 / 5

  

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  Takes too long for delivery no updates

  Review of 30/06/2022, following an experience of 21/05/2022 by VICKY S. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are sorry for the delay in the delivery schedule and for not keeping you updated with your order. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  Have used this company for a fair while and, although I find them a bit on the expensive side, their products usually do what is stated

  Review of 30/06/2022, following an experience of 04/06/2022 by JACOB H. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your positive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 1 / 5

  

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  Have been waiting for this order to arrive for ages now. Various messages say its been sent then a few weeks later much the same again. Have had messages from Evri (Used to known as Hermes) saying can't deliver and other nonsense. If I knew this company used Evri I would never had ordered anything from them as they are the most incompetant bunch of ****s I've known. Its a day of great celebration if they ever actually deliver anything. I have stopped using other suppliers who use Evri because of this. Recently had another e-mail from Ideal Practical saying they'd just resent my order. I won't hold my breath.

  Review of 25/06/2022, following an experience of 30/04/2022 by JADE R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are sorry for the delay in the delivery schedule and for not keeping you updated with your order. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

  Answer by Jade R

  

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  I have since received the goods and am pleased with them but are reluctant to use your service again because of your use of Evri. All delivery companies very rarely have occasional problems but with Evri it seems to be the norm.

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• 2 / 5

  

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  Website is OK and easy enough to navigate. Ordering process was straightforward. Availability of goods appears to be a problem (but they don't tell you). Order completion is very slow. They say my order is being prepared. Payment has not been taken but it is shown as pending on my credit card account. Customer service assured me payment would not be taken until the order is to be dispatched.

  Review of 20/06/2022, following an experience of 11/05/2022 by TEAGAN A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are sorry for the delay in the delivery schedule and for not keeping you updated with your order. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 3 / 5

  

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  Order not yet received

  Review of 20/06/2022, following an experience of 28/04/2022 by ABIGAIL E. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are sorry for the delay in the delivery schedule and for not keeping you updated with your order. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 2 / 5

  

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  they used to be reliable but not anymore i made an order on the 29th of april & i still have not got it

  Review of 09/06/2022, following an experience of 29/04/2022 by LISA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy site to use which has plenty of choice for those little items that you may not find anywhere else. I'm unable to shop in stores due to disabilities & have to use the internet for the majority of my purchases - Ideal&Practical make this easy with all parcels being trackable. They have a very friendly customer service who will help when needed. I would recommend giving them a try & you can always order a catalogue from them to get an idea of their products although they do have more on the website.

  Review of 09/06/2022, following an experience of 05/05/2022 by YASMINE S. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. This information will be forwarded to the relevant departments. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  Easy to place order. Good communication. Order arrived quite promptly.

  Review of 09/06/2022, following an experience of 02/05/2022 by CHARLES Y. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your positive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  most of the time all ok but delivery can be a bit slow and limited on information, a little more communication would be helpful

  Review of 09/06/2022, following an experience of 04/05/2022 by PHILIP E. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your helpful feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  Arrived promptly. Pleased with products.

  Review of 09/06/2022, following an experience of 29/04/2022 by MARK W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  THE PRODUCTS ARE GOOD AND REASONABLE

  Review of 08/06/2022, following an experience of 29/04/2022 by ALEX P. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your positive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 2 / 5

  

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  Still not received my order therefore cannot comment on quality or contents. Previous orders free gift is never what is advertised and mostly useless to me but items ordered are adequate in qualitybut not exceptional

  Review of 08/06/2022, following an experience of 29/04/2022 by LUCY M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Much to long with deliveries that’s why I have only given my stars also hard to get replies to emails all they say is the have received them and that is all

  Review of 08/06/2022, following an experience of 29/04/2022 by MICHAEL H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  the site is easy to navigate and customer service is good.

  Review of 24/05/2022, following an experience of 27/04/2022 by EMILY W. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your positive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  Interesting items, easy ordering , great service

  Review of 24/05/2022, following an experience of 27/04/2022 by LAURA R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your positive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

  Answer by Laura R

  

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  Happy to rate a great service

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• 4 / 5

  

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  It takes some time before the articles arrive but is usually safely packed.

  Review of 22/05/2022, following an experience of 26/04/2022 by DAMIEN P. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your constructive feedback.. This information will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  The site easily used but the delivery is slow

  Review of 19/05/2022, following an experience of 14/04/2022 by LOUIS M. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 3 / 5

  

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  Found the product well enough, the delivery charge seemed high for a small item: then I get warned it will take 10-14 days to arrive, they should have said allow 28 days as that was closer.

  Review of 19/05/2022, following an experience of 13/04/2022 by WILL M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 1 / 5

  

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  The order has not arrived after about four weeks. Apparently it was delivered to the wrong address by Evri who seem to have got, or been given, the wrong postcode. They said it had been “Returned to sender.” Despite my emailing you to ask what has happened, I have had no further communication from you.

  Review of 19/05/2022, following an experience of 09/04/2022 by CHARLES M. *

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  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 2 / 5

  

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  very disappointed with the goods, cheap plasticky tat that certainly is not worth what was paid for it, further to that I received a message asking to pay a further £1.45 for delivery which I didn't. The parcel still arrived.

  Review of 16/05/2022, following an experience of 06/04/2022 by AVA M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  Have used this company for a long time but recently found the website very difficult to navigate and very off-putting.

  Review of 30/04/2022, following an experience of 03/04/2022 by ZACH L. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. . This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  SORTED RETURN PROBLEM

  Review of 22/04/2022, following an experience of 27/03/2022 by LUCAS P. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear that you are pleased with our service. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  Items as described,well packed & good variety of them.

  Review of 21/04/2022, following an experience of 25/03/2022 by ELLIOT M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear that you are pleased with your purchase. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  Contact on line is fine and easy to use

  Review of 19/04/2022, following an experience of 23/03/2022 by CRAIG T. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear that you are pleased with our service. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  Everything was fine

  Review of 11/04/2022, following an experience of 15/03/2022 by ISLA B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear that you are pleased with your purchase. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 3 / 5

  

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  Products i ordered good quality. My order took a while to come.

  Review of 08/04/2022, following an experience of 13/03/2022 by ELIZABETH S. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear that you are pleased with your purchase. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 3 / 5

  

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  Still waiting for item to arrive

  Review of 04/04/2022, following an experience of 09/03/2022 by LUCY K. *

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• 5 / 5

  

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  Arrived eventually thanks

  Review of 26/03/2022, following an experience of 26/02/2022 by LOLA H. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear you received your order. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 5 / 5

  

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  There has never been any problems at all!🥰

  Review of 25/03/2022, following an experience of 27/02/2022 by CAROLINE C. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear you are pleased with our service. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

  Answer by Caroline C

  

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  Keep up the good work!!🤪

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you. We appreciate your feedback. From Ideal Practical Customer Services Team.

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• 5 / 5

  

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  Easy to order and delivery was fast especially if ordered online.

  Review of 23/03/2022, following an experience of 24/02/2022 by DAVE W. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear you received your delivery on time. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  I like this company as there is a number of unusual items on offer. They can sometimes be a bit pricey and the delivery took so long I had re send a reminder

  Review of 14/03/2022, following an experience of 28/01/2022 by IMOGEN G. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear you are pleased with your order. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

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  Have not used yet but thanks

  Review of 14/03/2022, following an experience of 10/02/2022 by AVA H. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The site was slow to load and not easy to search. Had to phone customer service after 2 weeks as order had not been dispatched. Customer service didn't seem to care. Order arrived 4 weeks after I placed the order. Not great.

  Review of 14/03/2022, following an experience of 31/01/2022 by AIDEN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very efficient, good customer service

  Review of 14/03/2022, following an experience of 06/02/2022 by LEAH M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear you are pleased with our Customer Service. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team

• 4 / 5

  

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  Easy to use website, goods quickly found

  Review of 14/03/2022, following an experience of 09/02/2022 by ROXANNE B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear you found our website easily accessible. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team

• 3 / 5

  

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  Excellent products but very slow delivery

  Review of 14/03/2022, following an experience of 27/01/2022 by LOGAN M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear you are pleased with your order. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

  Edit Flag

  Always had a good experience with ideal practible

  Review of 13/03/2022, following an experience of 01/02/2022 by ISOBEL R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, Thank you for your feedback. We are happy to hear you are pleased with your order. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 1 / 5

  

  Edit Flag

  Placed an order on the 1st Feb 2022. Still not received order on 25 Feb 2022. So I have sent an e-mail to cancel it, but heard nothing back yet.

  Review of 13/03/2022, following an experience of 01/02/2022 by OSCAR R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team.

• 4 / 5

  

  Edit Flag

  I would definitely recommend this article. Wear it for short periods of time. It is tight for the wrist and thumb. It also looks good colourist. But for all people who suffer and need help with thumb, this is for you. Looks good too.

  Review of 28/02/2022, following an experience of 30/01/2022 by WAYNE H. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. We are happy to hear you are pleased with your order. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team

• 5 / 5

  

  Edit Flag

  thank you for my order as i was happy to recieve it and i would shop again

  Review of 28/02/2022, following an experience of 25/01/2022 by KEN G. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team

• 1 / 5

  

  Edit Flag

  delivert is to long

  Review of 28/02/2022, following an experience of 19/01/2022 by SELINA E. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team

• 5 / 5

  

  Edit Flag

  Bought this 3 times now ,it does what it says ,fruit and veg last longer

  Review of 28/02/2022, following an experience of 19/01/2022 by BENJAMIN B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your positive feedback. This is very useful to us and will be forwarded to the relevant department. From Customer Services at Ideal Practical.

• 1 / 5

  

  Edit Flag

  My order has been blocked twice and have not received anything.

  Review of 25/02/2022, following an experience of 30/12/2021 by REBECCA K. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team

• 5 / 5

  

  Edit Flag

  Great service, keep it up.

  Review of 15/02/2022, following an experience of 10/01/2022 by TONY R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your positive feedback. This is very useful to us and will be forwarded to the relevant department. From Customer Services at Ideal Practical.

• 1 / 5

  

  Edit Flag

  Ordered 3 weeks ago and still not received my order.

  Review of 15/02/2022, following an experience of 06/01/2022 by NEIL H. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team

• 4 / 5

  

  Edit Flag

  I have bought the cat grid before and find it affective protects seeds and seedlings. I first bought this when I lived in an area overrun with cats and I was able to keep the cats off my small garden. The shoulder bag I'm using but have not decided whether it suits my needs at the moment and the weeder I haven't used yet.

  Review of 15/02/2022, following an experience of 05/01/2022 by ROSS L. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team

• 5 / 5

  

  Edit Flag

  These toe protectors are brilliant. I bashed my toe against a door, very painful. Could not wear shoes. These toe protectors enable me to wear shoes .

  Review of 30/01/2022, following an experience of 04/01/2022 by LEANNE H. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical are very much happy to hear you are satisfied with your product. Your feedback will now be forwarded to the relevant department. Thank you for your order. Ideal Practical Customer Services.

• 3 / 5

  

  Edit Flag

  Not sufficient information regarding delivery times. I was told 14 days on 2nd Jan which was never updated it was only after various calls I was told it comes from France and not from England. 27 Jan. I have not yet received items so cannot comment on individual products..

  Review of 28/01/2022, following an experience of 02/01/2022 by DEAN C. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This is very useful to us and will be forwarded to the relevant department. From Ideal Practical Customer Services Team

• 1 / 5

  

  Edit Flag

  BAD Have no stock

  Review of 26/01/2022, following an experience of 29/12/2021 by BEN A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your constructive comments. Your feedback will now be forwarded to the relevant department. Thank you for your order. Ideal Practical Customer Services.

  Answer by Ben A

  

  Flag

  I had used your company for many years,but I must say you had not ever had this problem. If you had not the stock for the order,is i tproper to inform the customer.

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• 5 / 5

  

  Edit Flag

  Absolutely great . It saves on saucepans and cooks faster. Really great for drain off the starch Once the contents are drained it is useful for keeping in the fridge. I am delighted with this products that saves me time and effort all in the one container

  Review of 11/01/2022, following an experience of 16/12/2021 by MAX C. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your product review. Your feedback will now be forwarded to the relevant department. Thank you for your order. Ideal Practical Customer Services.

• 5 / 5

  

  Edit Flag

  very good, great service. l would recommend.

  Review of 06/01/2022, following an experience of 11/12/2021 by LILLY M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

  Answer by Lilly M

  

  Flag

  thank you.

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• 5 / 5

  

  Edit Flag

  The website was easy to navigate and I found my items very quickly.

  Review of 02/01/2022, following an experience of 07/12/2021 by ISABELLA S. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate our website review. Your feedback will now be forwarded to the relevant department. Thank you for your order. Ideal Practical Customer Services.

• 3 / 5

  

  Edit Flag

  Was late in being dispatched, nothing happened until I received a Verified-Review email.

  Review of 31/12/2021, following an experience of 19/11/2021 by CHARLOTTE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Lovely items

  Review of 23/12/2021, following an experience of 27/11/2021 by BRANDON W. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order. Ideal Practical Customer Services.

  Answer by Brandon W

  

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  Would also appreciate feedback on my two missing items please in my letter enclosed with my next order

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• 5 / 5

  

  Edit Flag

  I am very pleased with my Canada Boots. Bought on the strength of having had a pair a few years ago.

  Review of 18/12/2021, following an experience of 22/11/2021 by DAN B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your product review. Your feedback will now be forwarded to the relevant department. Thank you for your order. Ideal Practical Customer Services.

• 4 / 5

  

  Edit Flag

  customer service good, delivery time poor.

  Review of 17/12/2021, following an experience of 21/11/2021 by WILL P. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir, Thank you for your feedback. This information is very useful to us, and will be forwarded to the correct department. We apologise for the inconveniences. From Customer Services Team

• 2 / 5

  

  Edit Flag

  Very unsatisfacrory

  Review of 16/12/2021, following an experience of 19/11/2021 by CHRISTIAN B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical very much appreciate your constructive feedback. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 3 / 5

  

  Edit Flag

  Our cat was so excited with the mouse, wouldn't leave it, but it wasn't strong enough to survive more than a few hours of play.

  Review of 16/12/2021, following an experience of 16/11/2021 by ARCHIE G. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your invaluable comments. Your feedback will now be forwarded to the relevant department. Thank you for your order and understanding.. Ideal Practical Customer Services.

  Answer by Archie G

  

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  I do hope you can make the mouse with material and construction that will last. Our cat really loved it while it lasted and was so possessive, she wouldn't let anyone take it from her.

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• 4 / 5

  

  Edit Flag

  Adequate

  Review of 16/12/2021, following an experience of 15/11/2021 by CHARLES P. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical appreciate your words and your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 2 / 5

  

  Edit Flag

  Bamboo plants damaged on arrival, and didn’t receive the knife block

  Review of 16/12/2021, following an experience of 15/11/2021 by TARA A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical very much appreciate your feedback and are very sorry that you did not receive your knife block/free gift. Your feedback will now be forwarded to the relevant department for further action. Thank you for your order and patience. Ideal Practical Customer Services.

• 5 / 5

  

  Edit Flag

  Nice items and I love the free gift! But don’t use Hermes as deliverer They are not reliable!

  Review of 16/12/2021, following an experience of 22/10/2021 by FLORENCE R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 3 / 5

  

  Edit Flag

  Delivered very good except bag open and lost two items out of bag

  Review of 16/12/2021, following an experience of 14/11/2021 by LUCY M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical very much appreciate your comments and are sorry that your parcel was found open. Your feedback will now be forwarded to the relevant department for further action. Thank you for your order and understanding. Ideal Practical Customer Services.

• 2 / 5

  

  Edit Flag

  I would like to see more reviews of products from Ideal.The time from order to delivery was the longest of all my orders and there were no updates to explain/apologise for the delay.

  Review of 16/12/2021, following an experience of 08/11/2021 by IMOGEN B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your constructive comments. Your feedback will now be forwarded to the relevant department for further consideration. Thank you for your patience and understanding. Ideal Practical Customer Services.

• 5 / 5

  

  Edit Flag

  The site is easy to navigate. I was informed when my order was ready for dispatch and was with the courier.

  Review of 06/12/2021, following an experience of 03/11/2021 by OLIVER B. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I have not received this purchase yet,I contacted them to ask were my order was pointing out that it has been a while and the reply was Your order has cleared and has been sent to the warehouse.it is no wonder that Amazon do so well their staff are awake.Well it has been 25 days and as far as I can see it has not been dispatched yet.

  Review of 06/12/2021, following an experience of 27/10/2021 by SUZANNE W. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  I think the p&p charge is excessive

  Review of 06/12/2021, following an experience of 23/10/2021 by JORDAN W. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical appreciate your feedback and your comments will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

  Answer by Jordan W

  

  Flag

  not interested

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• 1 / 5

  

  Edit Flag

  received email 6th November advising parcel would be delivered, closely followed by another advising there was a problem and it wasn't being delivered. I haven't got a clue what the problem is as I have had no further communication. When I track the parcel it just advises parcel is with them.- I really would like it with me!

  Review of 05/12/2021, following an experience of 25/10/2021 by KEVIN T. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  One star

  Review of 04/12/2021, following an experience of 18/10/2021 by NAOMI G. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir, Thank you for your feedback. This information is very useful to us, and will be forwarded to the relevant department. From Ideal Practical Customer Service Team.

• 4 / 5

  

  Edit Flag

  Was a little apprehensive at first as it was a company I’d not heard off, had my doubts as well when the pending payment disappeared a. Hooke of days after ordering. Anyway about a week and half later a dispatch was emailed and the payment reappeared. A few days after that my shoe rack arrived. Compared to another mail delivery company who wanted almost a £100 for the same or similar product compared to the £33 I paid with this company. Wry happy with my shoe rack.

  Review of 18/11/2021, following an experience of 22/10/2021 by LOLA H. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir, Thank you for your feedback. This information is very useful to us, and will be forwarded to the relevant department. From Ideal Practical Customer Service Team.

• 5 / 5

  

  Edit Flag

  The items themselves were good. However the delivery driver left it on the doorstep and didn’t ring the doorbell. It was only by chance my son saw her delivering. I managed to talk to her and she said she had knocked. I have it on cctv, and she put parcel on doorstep, took a photo and left. At no time did she touch the front door.

  Review of 18/11/2021, following an experience of 22/10/2021 by NATALIE B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This information is very useful to us, and will be forwarded to the relevant department. From Ideal Practical Customer Service Team

• 4 / 5

  

  Edit Flag

  always a concern when not having used this site before but pleased to say all good.

  Review of 16/11/2021, following an experience of 20/10/2021 by ISABEL M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir, Thank you for your feedback. This information is very useful to us, and will be forwarded to the relevant department. From Ideal Practical Customer Service Team

• 4 / 5

  

  Edit Flag

  It took much longer than estimated to eventually receive my delivery, due to supply issues. Hence the 4 star rating. However, once received I was and still am delighted with the item. The packaging was really safe and secure, and the delivery itself was faultless.

  Review of 16/11/2021, following an experience of 05/10/2021 by LEAH K. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir/Madam, Thank you for your feedback. This information is very useful to us, and will be forwarded to the relevant department. From Ideal Practical Customer Service Team

• 4 / 5

  

  Edit Flag

  Pleased with the goods & the delivery.

  Review of 15/11/2021, following an experience of 20/10/2021 by ISLA F. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This information is very useful to us, and will be forwarded to the relevant department. From Ideal Practical Customer Service Team

• 3 / 5

  

  Edit Flag

  liked the sweeper does what it says ,..but did,nt receive ny free gift

  Review of 12/11/2021, following an experience of 16/10/2021 by LIZZIE G. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical very much appreciate your comments and are sorry that you did not receive your free gift. Your feedback will now be forwarded to the relevant department for further action. Thank you for your order and patience. Ideal Practical Customer Services.

• 4 / 5

  

  Edit Flag

  The product is excellent! Very satisfied , it did take a while to get here

  Review of 11/11/2021, following an experience of 16/10/2021 by JACK L. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 5 / 5

  

  Edit Flag

  Easy to order

  Review of 08/11/2021, following an experience of 10/10/2021 by AIDEN G. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate that we are easy to order. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 4 / 5

  

  Edit Flag

  Items ordered were as described and delivered in timescales quoted, although this is longer than with many other companies. The number of emails confirming the receipt and delivery of the order were more than really required and, I know this is a French company, but surely someone in the company is aware that there is no such word as "registrating" in the English language? It would much improve the quality of the email trail if this was amended to the correct term "registering".

  Review of 01/11/2021, following an experience of 06/10/2021 by TONY C. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your constructive comments. Your feedback will now be forwarded to the relevant department for further consideration. Thank you for your order and patience. Ideal Practical Customer Services.

• 4 / 5

  

  Edit Flag

  Everything there as ordered. Little bit slow in delivery but maybe we’ve come to exoexct too much so I’ve still given good star review

  Review of 31/10/2021, following an experience of 05/10/2021 by CHARLIE H. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your delivery comments. Your feedback will be forwarded to the relevant department for further consideration. Thank you for your order and patience. Ideal Practical Customer Services.

• 5 / 5

  

  Edit Flag

  No comments

  Review of 30/10/2021, following an experience of 04/10/2021 by DOMINIC C. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your comments. Your feedback will be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 5 / 5

  

  Edit Flag

  Very quick and easy to use products

  Review of 29/10/2021, following an experience of 30/09/2021 by BETHANY M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words concerning our products. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 5 / 5

  

  Edit Flag

  All items good value by

  Review of 29/10/2021, following an experience of 02/10/2021 by JONATHAN J. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 4 / 5

  

  Edit Flag

  The order was all there but it took a longer time to get here than I thought. I didn't realise that it came from abroad, I thought it was all done in Britain. Everything I got was great and I would buy other stuff again.

  Review of 29/10/2021, following an experience of 02/10/2021 by JOSEPH C. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  We at Ideal Practical very much appreciate your constructive comments. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience.

• 5 / 5

  

  Edit Flag

  I now have 5 pieces of Roc products and fully satisfied with the product and service from Ideal & Practical

  Review of 29/10/2021, following an experience of 29/09/2021 by MELISSA P. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical very much appreciate your review of the Roc products. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 3 / 5

  

  Edit Flag

  Panty item is too tight as I can only pull them on with one hand. Tubes are also too tight and don't have any "give" in them.

  Review of 29/10/2021, following an experience of 30/09/2021 by SAMUEL A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your constructive comments concerning our products. Your feedback will now be forwarded to the relevant department for further consideration. Thank you for your order and patience. Ideal Practical Customer Services.

• 5 / 5

  

  Edit Flag

  Very satisfied with this company

  Review of 29/10/2021, following an experience of 29/09/2021 by JOSEPH W. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 4 / 5

  

  Edit Flag

  All OK and as Expected

  Review of 29/10/2021, following an experience of 28/09/2021 by VICTORIA A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 2 / 5

  

  Edit Flag

  The dicky is listed on the delivery note but was not in the package.

  Review of 29/10/2021, following an experience of 18/09/2021 by COURTNEY K. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical are sorry to hear that the dicky was not received in the delivery package. Please contact our customer services department to have this issue resolved. Thank you for your patience. Ideal Practical Customer Services.

• 1 / 5

  

  Edit Flag

  Wrong item sent I am in the process of returning the incorrect item

  Review of 28/10/2021, following an experience of 18/09/2021 by PETE B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We at Ideal Practical are sorry to hear that you have received the wrong item. Please contact our customer services department to have this issue resolved most urgently. Thank you for your patience. Ideal Practical Customer Services.

• 3 / 5

  

  Edit Flag

  a bit difficult to manoeuvre

  Review of 07/10/2021, following an experience of 03/09/2021 by AIDEN B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback, as this information is very useful to us. Also, this feedback will be forwarded to the relevant department. From Customer Service Team

• 5 / 5

  

  Edit Flag

  Excellent delivery.

  Review of 07/10/2021, following an experience of 10/09/2021 by JESSICA S. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

  Answer by Jessica S

  

  Flag

  I haven't received my order as yet , just been told you have received it, which was weeks ago. GM

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• 4 / 5

  

  Edit Flag

  Site is easy to navigate & has lots of useful items for the household. Delivery times are clearly signposted & so far the items I've received have all been good ones

  Review of 07/10/2021, following an experience of 28/08/2021 by MELISSA R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  The promised ‘free gift’ was not included in the order and I had to complain. I have still not received it a month later

  Review of 07/10/2021, following an experience of 28/08/2021 by AVA M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Sir, Thank you for your feedback, as this information is very useful to us. Also, this feedback will be forwarded to the relevant department. From Customer Service Team

• 4 / 5

  

  Edit Flag

  Good

  Review of 27/09/2021, following an experience of 26/08/2021 by JULIA A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  i am not satisfied i did not receive the order because u put the wrong address on the parcel.I changed my address with u but i still did not get it

  Review of 27/09/2021, following an experience of 03/08/2021 by STEVE K. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This information is very useful to us, and will be forwarded to the correct department. We apologise for the inconveniences. From Customer Services Team

• 5 / 5

  

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  Very good service - highly recommended, thanks.

  Review of 27/09/2021, following an experience of 26/08/2021 by MATILDA L. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  All good.

  Review of 03/09/2021, following an experience of 08/08/2021 by KEVIN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was so easy to use

  Review of 29/08/2021, following an experience of 03/08/2021 by ELSIE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Happy with the items received.Still waiting for bird bath.

  Review of 20/08/2021, following an experience of 24/07/2021 by ISAAC C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The items I have ordered have all been very good.

  Review of 01/08/2021, following an experience of 05/07/2021 by LEO E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Delivery came faster than I had expected. I was impressed by how carefully everything was packed.

  Review of 18/07/2021, following an experience of 11/06/2021 by JAMIE C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Ordered way over a month ago still have'nt seen the items ordered beinging to wonder if the company even exists

  Review of 18/07/2021, following an experience of 05/06/2021 by EMMA F. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This is very useful to us. Your order has been dispatched on 07/07/2021 and soon will be delivered. Your Ideal Practical Customer Service Team

• 3 / 5

  

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  2 items were broken but were replaced

  Review of 18/06/2021, following an experience of 02/05/2021 by TYLER W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  found to be good value

  Review of 18/06/2021, following an experience of 04/05/2021 by SAMUEL A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Excellent little chair ,nice and comfy and the dog can't chew the metal legs ,it's a win win .

  Review of 06/06/2021, following an experience of 27/03/2021 by SUZANNE A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you very much for your kind feedback ! We are delighted to hear that the order was up to your satisfaction. Looking forward having you back at Ideal Practical.

• 2 / 5

  

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  Most dissatisfied

  Review of 01/06/2021, following an experience of 27/03/2021 by ISOBEL E. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir/Madam, Thank you for your feedback We are sorry to hear about this experience and your feedback is much appreciated.

• 4 / 5

  

  Edit Flag

  Delivery is better now. I am satisfied with my order.

  Review of 18/05/2021, following an experience of 01/04/2021 by LIZZIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  items arrived on time

  Review of 18/05/2021, following an experience of 18/03/2021 by GRAHAM H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  There was a problem with my order. I had ordered two sofa covers and only one was delivered. I reported this and it was dealt with courteously. The second cover arrived shortly after

  Review of 18/05/2021, following an experience of 25/03/2021 by JASMINE T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good service, not used web-site

  Review of 18/05/2021, following an experience of 03/04/2021 by MARK E. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  Don't use this company.

  Review of 18/05/2021, following an experience of 11/03/2021 by FRANCESCA D. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer we are really sad to read this and would like to understand if anything went wrong as we can see your order was sent and delivered within normal time frame. Best regards Customer service team.

• 1 / 5

  

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  The website confirmation page clearly stated in two different places that delivery would be within 10 days and would be free. They subsequently charged me £6.99 for delivery and over a month later I still have not received all the items. Customer Services were useless and after a series of unhelpful emails, having been referred to "a senior colleague" they wrote, (and I quote) "the additional £6.99 charged is for 'preparation and processing of the order. Moreover, the word 'FREE' refers to the choice of delivery method which you are not charged for." There was no choice of delivery method! No excuses were given for the delay in the delivery that I felt I was wrongly charged for.

  Review of 07/05/2021, following an experience of 06/03/2021 by SAMANTHA O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I WAS VERY SATISFIED WITH MY ORDER I LOVE THE TOUCH LAMP AS IT IS IDEAL BEING DIFFERENT GLOWS ,THE PILL CUTTER I LOVE AS I CANT SWOLLOW BIG PILLS ,AND THE FREE GIFT I GAVE TO MY GRANDSON HE LOVES IT

  Review of 07/05/2021, following an experience of 04/03/2021 by TANYA S. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We are happy to hear you are satisfied with your order and hope you place another order with us soon.

• 1 / 5

  

  Edit Flag

  I cannot comment on any of the items I ordered as -to-date I have not received them.It is now 7 weeks since I placed my order and all I keep getting is an email stating it is being processed, this processing has been going on now for around four weeks. I'll give it another week and if I don;t receive my goods then I will canvel and sorry will not use them again

  Review of 07/05/2021, following an experience of 03/03/2021 by ALFIE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  the site is quite easy to navigate.The delivery was good and as expected as soon as the out of stock item was sorted.

  Review of 30/04/2021, following an experience of 08/03/2021 by DAISY B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, We are happy to hear you received your order on time and you are pleased with the service you received. We look forward to you placing a new order with us soon.

• 2 / 5

  

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  Delivery was specified as 10 days. It actually took 27 days

  Review of 30/04/2021, following an experience of 02/03/2021 by BARRY H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Takes a few weeks to come but always good products

  Review of 30/04/2021, following an experience of 03/03/2021 by ISABEL C. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We are pleased to hear you are always satisfied with our products. We look forward to many more orders placed by you. Kind regards, Your Ideal Practical Team

• 5 / 5

  

  Edit Flag

  I enjoy buying from ideal-practical

  Review of 30/04/2021, following an experience of 02/03/2021 by PETER B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Customer, We are glad to hear that you enjoy buying from Ideal Practical this feedback is greatly valued and we appreciate the time taken to leave this kind review. We at Ideal Practical look forward to processing future orders for you.

• 4 / 5

  

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  very happy with most of the products ordered over the years.

  Review of 30/03/2021, following an experience of 12/02/2021 by AMBER J. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear customer, We're happy to hear that you're satisfied with our products and service and that you've been a customer with us for many years. We're looking forward to your next order with us. Happy Easter from the Ideal Practical Team

• 3 / 5

  

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  it always takes so long for an order to come which can be quite annoying if it is something you want fairly quickly

  Review of 23/03/2021, following an experience of 06/02/2021 by MOLLY P. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Thank you for your review. We try our best to keep delivery times as short as possible. Please do not hesitate to contact our customer services should you have any further queries that need resolving. Ideal Practical.

• 4 / 5

  

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  Usually very pleased with Ideal Practical

  Review of 19/03/2021, following an experience of 28/01/2021 by ZACHARY J. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, Thank you for your positive review. We are pleased to hear that you're satisfied with our products and service. We look forward to your next order with us. Kind regards, Your Ideal Practical Team

• 3 / 5

  

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  Navigation was of site was fine. Delivery was a bit delayed and there was no surprise gift in the parcel. However, the items I ordered were very good.

  Review of 18/03/2021, following an experience of 26/01/2021 by JASMINE S. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear customer, Thank you for your review. We are happy to hear that you like our products. We apologise that the surprise gift was missing and that the delivery was a bit longer than expected. We have sent out the surprise gift again. It should be with you soon. Should you have any further questions, please do not hesitate to contact our customer service team. Kind regards, Your Ideal Practical Team

• 2 / 5

  

  Edit Flag

  Delivery was far too long and money was taken from my account weeks before delivery was made.

  Review of 17/03/2021, following an experience of 10/01/2021 by ALFIE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent as always

  Review of 17/03/2021, following an experience of 22/01/2021 by HARRISON L. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, Thank you for your positive feedback. We look forward to many more orders placed by you. Kind regards, Your Ideal Practical Team

• 1 / 5

  

  Edit Flag

  I have written to you about this,will not deal with you again if you make me pay for the return I have had to make as a resut of your shocking service

  Review of 17/03/2021, following an experience of 08/01/2021 by JAMIE C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Delivery was very slow

  Review of 17/03/2021, following an experience of 20/01/2021 by ELEANOR M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, Thank you for your review. We are working on delivering our products faster. Should you have any questions, our customer service team is happy to help you. Kind regards, Your Ideal Practical Team

• 1 / 5

  

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  item purchased ok

  Review of 16/03/2021, following an experience of 12/01/2021 by STEVE H. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Took forever to come, but then despite a .co.uk website the order actually arrived from France. Thereby a French company masquerading as British

  Review of 09/03/2021, following an experience of 01/01/2021 by MEGAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Well made, colours are bright. Exalant.

  Review of 09/03/2021, following an experience of 14/01/2021 by DALE B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, We are happy to hear that you're pleased with the colours of the reversible sofa cover that you ordered. We look forward to your next order with us. Kind regards, Your Ideal Practical Team

• 1 / 5

  

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  The goods did not arrive, so on the 27.1.21, I rang and queried the delay and then cancelled them.

  Review of 16/02/2021, following an experience of 18/12/2020 by LOUIS P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very easy to use.

  Review of 16/02/2021, following an experience of 15/12/2020 by TARA A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Martin, Thank you for your review. We are delighted to hear that you are happy with our service. We look forward to your next order. Kind regards, Your Ideal Practial Team

• 4 / 5

  

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  all happened as expected

  Review of 16/12/2020, following an experience of 01/01/1970 by LUKE B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Patricia, Thank you for leaving your feedback review. We are glad that everything is as you expected with your 4 Piece Kitchen Block. Thanks for choosing Ideal Practical. Happy new year. Customer service team . Fabrice.

• 5 / 5

  

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  brilliant product, very easy to use and clean

  Review of 15/08/2020, following an experience of 06/07/2020 by FREYA R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, We are glad to read that you were satisfied. Best regards, Fabrice.

• 2 / 5

  

  Edit Flag

  There was such a long delay on my order. I sent 4 mails but none were answered. I had a letter saying my card had been rejected so I gave details on the phone. Three weeks later I phoned, spoke to Elena who wanted me to give card details again. l cancelled the order.

  Review of 15/08/2020, following an experience of 06/07/2020 by CONNOR W. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Shirley, We are sorry to hear your delivery experience was not expected due to delays . Best regards, Fabrice

• 1 / 5

  

  Edit Flag

  After placing our order, five weeks ago we have not received all of our order. they have been delivered in three seperate packages, and we are still waiting for two items to be sent

  Review of 01/08/2020, following an experience of 04/07/2020 by THOMAS W. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Good Morning, I'am sorry that your parcel has not yet arrieved. I understand your expectations and I assure your that your order will be delivered as soon as possible. Thank you for your understanding.

• 2 / 5

  

  Edit Flag

  The vegetable bed is an adequate product, no more than that. I would not order another after the time I had to spend making it useable. Instructions all in French! with very poor diagrams. Sharp metal brackets on the inside to cause cuts. Surplus bits of wood not mentioned in advert. Top strut impossible to assemble until threads had been cleaned of paint and re-cut. Timber not treated or protected for outdoor use. The original advert, in the printed catalogue, tells just bare information and omits useful details such as depth of soil which can be achieved. No mention of sharp metal parts. I did not consider returning the product as I do not expect a replacement to be any better. Ideal-Practical is not a good description of this product. The company needs to improve on quality, information, and accuracy.

  Review of 28/07/2020, following an experience of 18/06/2020 by LILLY S. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir, Mrs , Thank you, your feedback is valuable to us and we take it seriously and use them to improve our services. We understand that your assembly instruction was not in the appropriate language, please do not hesitate to inform us immediately when it is the case for our customer service to immediately provide with adequate document. Best regards. Domoti Team Fabrice.

• 5 / 5

  

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  There were problems and dealt with most courtesouly and with great consideration

  Review of 28/07/2020, following an experience of 19/06/2020 by JAMIE M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir, Mrs, Thank you very much for your valuable feedback and for being a customer. Best regards. Domoti Team Fabrice.

• 5 / 5

  

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  I am always satisfied with my order

  Review of 13/07/2020, following an experience of 16/06/2020 by ROB B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Marie, Many thanks for being a valuable customer. Best regards. Domoti Team Fabrice.

• 5 / 5

  

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  Good company. Quick delivery

  Review of 10/07/2020, following an experience of 14/06/2020 by KARL T. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir, Mrs, Many thanks for being a valuable customer. Best regards. Domoti Team Fabrice.

• 5 / 5

  

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  The site was easy to follow and so ordering was really simple. I love the ideas in the Ideal catalogue, they are always so useful and reasonably priced.

  Review of 04/07/2020, following an experience of 08/06/2020 by KARLIE R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Gail, We are glad to hear that you enjoy using both our site and catalogue, this feedback is greatly valued and we appreciate the time taken to leave this kind review. We at Ideal Practical look forward to processing future orders for you! Have a lovely day, Ideal Practical

• 5 / 5

  

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  Very pleased with order, came in good time. Can recommend service and delivery.

  Review of 02/07/2020, following an experience of 06/06/2020 by YASMINE B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, Many thanks for being a valuable customer and for your comment. We hope that you're enjoying your order. Best regards. Domoti Team

• 5 / 5

  

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  The site navigation was very easy, the products were delivered on time and are brilliant to use.

  Review of 02/07/2020, following an experience of 06/06/2020 by GARY M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, Thank you for your amazing feedback. We're happy to hear that you are happy with our products. Regards, The customer service Ideal Practical

• 3 / 5

  

  Edit Flag

  customer service was very poor

  Review of 01/07/2020, following an experience of 05/06/2020 by BETH P. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  We are sorry you were not happy with our customer service. We appreciate your feedback and we will improve our service.

• 4 / 5

  

  Edit Flag

  Just what I needed

  Review of 30/06/2020, following an experience of 03/06/2020 by SALLY R. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Thank you very much for your feedback. We are glad to hear you are happy with our products. Stay safe.

• 5 / 5

  

  Edit Flag

  Was very impress with the goods and service Thank you

  Review of 30/06/2020, following an experience of 04/06/2020 by NOAH E. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Thank you so much for your feedback. We are glad you are happy with our products and services. Stay safe.

• 4 / 5

  

  Edit Flag

  delivered as promised

  Review of 29/06/2020, following an experience of 03/06/2020 by GEORGE B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Thank you very much for your feedback. We are glad to hear your are happy with our service. Stay safe.

• 5 / 5

  

  Edit Flag

  The site was excellent and inspite of difficulties with my card, all was attended to,and as always the products are excellent.; I often re4commned Ideal and look forward toe the catalogues.

  Review of 28/06/2020, following an experience of 01/06/2020 by THEO C. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Hazel, Thank you for your amazing feedback. We hope that we sorted out everything for you and we hope that you'll enjoy your products. Kind regards, Customer service team Ideal Practical.

• 3 / 5

  

  Edit Flag

  My initial telephone contact was very good and my order arrived sooner than expected. However, my three bulb solar garden lights stopped working after just two days, although we have had brilliant sunshine. These are overpriced and of inferior quality..

  Review of 28/06/2020, following an experience of 02/06/2020 by GRAHAM P. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, Thank you for your feedback. We aim to help you as good as possible. If there's any issues please contact us via email or phone and we'll gladly sort it out for you. Best regards, The customer service.

• 5 / 5

  

  Edit Flag

  good

  Review of 24/06/2020, following an experience of 20/05/2020 by BEN J. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Maureen We are glad to read that you are satisfied. Best regards, The customer service.

• 1 / 5

  

  Edit Flag

  Never delivered order

  Review of 24/06/2020, following an experience of 20/05/2020 by TONY S. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Good Morning, we have been unable to process your card payment because it has been declined. Please contact us as soon as possible to provide us with your card details one more time. Thank you for your understanding.

• 4 / 5

  

  Edit Flag

  Excellent Product but let down by the lengthy time for delivery

  Review of 24/06/2020, following an experience of 23/05/2020 by KARL H. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Thank you very much for your feedback. We are sorry to hear you were not satisfied with our service and we apologize for the long delivery time. We aim to improve on this issue. Stay safe.

• 2 / 5

  

  Edit Flag

  Not received my order yet

  Review of 10/06/2020, following an experience of 13/05/2020 by LINDA B. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Good Morning, we have been unable to process your card payment because it has been declined. Please contact us as soon as possible to provide us with your card details one more time. Thank you for your understanding.

• 1 / 5

  

  Edit Flag

  My order was placed on the 18th may, I contacted customer services on the on the 1st June to find out where my order was and was told it had been dispatched on the 22nd may Hermes were are still waitin to receive the parcel.

  Review of 10/06/2020, following an experience of 13/05/2020 by JAKE M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Good Morning, I'am sorry that your parcel has not yet arrieved. I understand your expectations and I assure your that your order will be delivered as soon as possible. Thank you for your understanding.

• 5 / 5

  

  Edit Flag

  Very good value.

  Review of 05/06/2020, following an experience of 09/05/2020 by TANYA H. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Good Afternoon, Thank you for your amazing feedback. We are delighted to hear you enjoy our products and thank you for being a loyal customer. Regards, The customer service team Viva Form

• 1 / 5

  

  Edit Flag

  I paid for the order in early March and I AM STILL AWAITING THE ANTI-FOG CUSHION IN MAY!!

  Review of 29/05/2020, following an experience of 03/03/2020 by REBECCA M. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Good Morning, Thank you for your order. Unfortunately, we have been unable to process your card payment because it has been declined. Please contact us as soon as possible to provide us with your card details one more time. Thank you for your understanding.

  Answer by Rebecca M

  

  Flag

  You can expect to hear from the Ombudsman.

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  All excellent.

  Review of 20/05/2020, following an experience of 24/04/2020 by ELLIE J. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Dear Audrey, Thank you for leaving your excellent feedback review. And thanks for choosing Ideal Practical. Customer service team . Kute.

• 1 / 5

  

  Edit Flag

  I sent my order back on 14/03/20 and it is now 11/05/20 and I still have not got my money back as I asked for a refund.

  Review of 14/05/2020, following an experience of 06/03/2020 by JACK E. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

  Flag

  Good Morning, A refund has been processed on your bank account on the 13/05/2020. Thank you for your patience.

• 4 / 5

  

  Edit Flag

  This French firm needs to employ a British person to translate the items in the catalogue. & not a French person even with an English degree!!! Some of the captions are laughable. "Door joints"!!! indeed. They are "Draught excluders" that I bought. Stupid inaccurate translation. Otherwise they are just what I needed.

  Review of 21/04/2020, following an experience of 26/03/2020 by HANNAH W. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Brenda, Thank you for leaving your feedback review. And thanks for choosing Ideal Practical. Customer service team . Kute.

• 1 / 5

  

  Edit Flag

  The reason I have marked 1 star is that I have nor received the goods, up to then all went well, so I you can see I can't marked you any different at this present time

  Review of 12/12/2019, following an experience of 03/10/2019 by DALE C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I was delivered an ordered missing one item, the promised touch screen device. I have tried to contact them via email using the address on the website and all emails are returned by the server as addresss not found. I called the helpline and was left hanging fo 5 + minutes. In that time I was increasingly irritated by the repetitive message that gave no information such as how long the wait might be or what number I was in the queue. I was theninstructed to leave a message and promised a call back on the number I had called from Over 10 days and I am still waiting, . Extremely shoddy customer service and I told variouis people of ths and much as I hate facebook am tempted to post there too. .

  Review of 20/11/2019, following an experience of 25/09/2019 by CHELSEA H. *

  *Pseudonymized data at the request of the author

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