Customer reviews

• 4 / 5

  

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  The order was all there but it took a longer time to get here than I thought. I didn't realise that it came from abroad, I thought it was all done in Britain. Everything I got was great and I would buy other stuff again.

  Review of 29/10/2021, following an experience of 02/10/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  We at Ideal Practical very much appreciate your constructive comments. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience.

• 5 / 5

  

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  Very quick and easy to use products

  Review of 29/10/2021, following an experience of 30/09/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words concerning our products. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 5 / 5

  

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  All items good value by

  Review of 29/10/2021, following an experience of 02/10/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 5 / 5

  

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  Very satisfied with this company

  Review of 29/10/2021, following an experience of 29/09/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 3 / 5

  

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  Panty item is too tight as I can only pull them on with one hand. Tubes are also too tight and don't have any "give" in them.

  Review of 29/10/2021, following an experience of 30/09/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your constructive comments concerning our products. Your feedback will now be forwarded to the relevant department for further consideration. Thank you for your order and patience. Ideal Practical Customer Services.

• 4 / 5

  

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  All OK and as Expected

  Review of 29/10/2021, following an experience of 28/09/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 5 / 5

  

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  I now have 5 pieces of Roc products and fully satisfied with the product and service from Ideal & Practical

  Review of 29/10/2021, following an experience of 29/09/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your review of the Roc products. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

• 2 / 5

  

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  The dicky is listed on the delivery note but was not in the package.

  Review of 29/10/2021, following an experience of 18/09/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical are sorry to hear that the dicky was not received in the delivery package. Please contact our customer services department to have this issue resolved. Thank you for your patience. Ideal Practical Customer Services.

• 1 / 5

  

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  Wrong item sent I am in the process of returning the incorrect item

  Review of 28/10/2021, following an experience of 18/09/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical are sorry to hear that you have received the wrong item. Please contact our customer services department to have this issue resolved most urgently. Thank you for your patience. Ideal Practical Customer Services.

• 3 / 5

  

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  a bit difficult to manoeuvre

  Review of 07/10/2021, following an experience of 03/09/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you for your feedback, as this information is very useful to us. Also, this feedback will be forwarded to the relevant department. From Customer Service Team

• 4 / 5

  

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  Site is easy to navigate & has lots of useful items for the household. Delivery times are clearly signposted & so far the items I've received have all been good ones

  Review of 07/10/2021, following an experience of 28/08/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent delivery.

  Review of 07/10/2021, following an experience of 10/09/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We at Ideal Practical very much appreciate your kind words. Your feedback will now be forwarded to the relevant department. Thank you for your order and patience. Ideal Practical Customer Services.

  Answer by A A

  

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  I haven't received my order as yet , just been told you have received it, which was weeks ago. GM

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• 2 / 5

  

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  The promised ‘free gift’ was not included in the order and I had to complain. I have still not received it a month later

  Review of 07/10/2021, following an experience of 28/08/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir, Thank you for your feedback, as this information is very useful to us. Also, this feedback will be forwarded to the relevant department. From Customer Service Team

• 4 / 5

  

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  Good

  Review of 27/09/2021, following an experience of 26/08/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good service - highly recommended, thanks.

  Review of 27/09/2021, following an experience of 26/08/2021 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  i am not satisfied i did not receive the order because u put the wrong address on the parcel.I changed my address with u but i still did not get it

  Review of 27/09/2021, following an experience of 03/08/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This information is very useful to us, and will be forwarded to the correct department. We apologise for the inconveniences. From Customer Services Team

• 4 / 5

  

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  All good.

  Review of 03/09/2021, following an experience of 08/08/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was so easy to use

  Review of 29/08/2021, following an experience of 03/08/2021 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Happy with the items received.Still waiting for bird bath.

  Review of 20/08/2021, following an experience of 24/07/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The items I have ordered have all been very good.

  Review of 01/08/2021, following an experience of 05/07/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Delivery came faster than I had expected. I was impressed by how carefully everything was packed.

  Review of 18/07/2021, following an experience of 12/06/2021 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Ordered way over a month ago still have'nt seen the items ordered beinging to wonder if the company even exists

  Review of 18/07/2021, following an experience of 05/06/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Madam, Thank you for your feedback. This is very useful to us. Your order has been dispatched on 07/07/2021 and soon will be delivered. Your Ideal Practical Customer Service Team

• 3 / 5

  

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  2 items were broken but were replaced

  Review of 18/06/2021, following an experience of 02/05/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  found to be good value

  Review of 18/06/2021, following an experience of 04/05/2021 by A A. *

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• 4 / 5

  

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  Excellent little chair ,nice and comfy and the dog can't chew the metal legs ,it's a win win .

  Review of 06/06/2021, following an experience of 27/03/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, Thank you very much for your kind feedback ! We are delighted to hear that the order was up to your satisfaction. Looking forward having you back at Ideal Practical.

• 2 / 5

  

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  Most dissatisfied

  Review of 01/06/2021, following an experience of 27/03/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Sir/Madam, Thank you for your feedback We are sorry to hear about this experience and your feedback is much appreciated.

• 4 / 5

  

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  Delivery is better now. I am satisfied with my order.

  Review of 18/05/2021, following an experience of 01/04/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  items arrived on time

  Review of 18/05/2021, following an experience of 18/03/2021 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  There was a problem with my order. I had ordered two sofa covers and only one was delivered. I reported this and it was dealt with courteously. The second cover arrived shortly after

  Review of 18/05/2021, following an experience of 25/03/2021 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good service, not used web-site

  Review of 18/05/2021, following an experience of 03/04/2021 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Don't use this company.

  Review of 18/05/2021, following an experience of 11/03/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer we are really sad to read this and would like to understand if anything went wrong as we can see your order was sent and delivered within normal time frame. Best regards Customer service team.

• 1 / 5

  

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  The website confirmation page clearly stated in two different places that delivery would be within 10 days and would be free. They subsequently charged me £6.99 for delivery and over a month later I still have not received all the items. Customer Services were useless and after a series of unhelpful emails, having been referred to "a senior colleague" they wrote, (and I quote) "the additional £6.99 charged is for 'preparation and processing of the order. Moreover, the word 'FREE' refers to the choice of delivery method which you are not charged for." There was no choice of delivery method! No excuses were given for the delay in the delivery that I felt I was wrongly charged for.

  Review of 07/05/2021, following an experience of 06/03/2021 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I cannot comment on any of the items I ordered as -to-date I have not received them.It is now 7 weeks since I placed my order and all I keep getting is an email stating it is being processed, this processing has been going on now for around four weeks. I'll give it another week and if I don;t receive my goods then I will canvel and sorry will not use them again

  Review of 07/05/2021, following an experience of 03/03/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I WAS VERY SATISFIED WITH MY ORDER I LOVE THE TOUCH LAMP AS IT IS IDEAL BEING DIFFERENT GLOWS ,THE PILL CUTTER I LOVE AS I CANT SWOLLOW BIG PILLS ,AND THE FREE GIFT I GAVE TO MY GRANDSON HE LOVES IT

  Review of 07/05/2021, following an experience of 04/03/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We are happy to hear you are satisfied with your order and hope you place another order with us soon.

• 5 / 5

  

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  the site is quite easy to navigate.The delivery was good and as expected as soon as the out of stock item was sorted.

  Review of 30/04/2021, following an experience of 08/03/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, We are happy to hear you received your order on time and you are pleased with the service you received. We look forward to you placing a new order with us soon.

• 2 / 5

  

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  Delivery was specified as 10 days. It actually took 27 days

  Review of 30/04/2021, following an experience of 02/03/2021 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Takes a few weeks to come but always good products

  Review of 30/04/2021, following an experience of 03/03/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We are pleased to hear you are always satisfied with our products. We look forward to many more orders placed by you. Kind regards, Your Ideal Practical Team

• 5 / 5

  

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  I enjoy buying from ideal-practical

  Review of 30/04/2021, following an experience of 02/03/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Customer, We are glad to hear that you enjoy buying from Ideal Practical this feedback is greatly valued and we appreciate the time taken to leave this kind review. We at Ideal Practical look forward to processing future orders for you.

• 4 / 5

  

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  very happy with most of the products ordered over the years.

  Review of 30/03/2021, following an experience of 12/02/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, We're happy to hear that you're satisfied with our products and service and that you've been a customer with us for many years. We're looking forward to your next order with us. Happy Easter from the Ideal Practical Team

• 3 / 5

  

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  it always takes so long for an order to come which can be quite annoying if it is something you want fairly quickly

  Review of 23/03/2021, following an experience of 06/02/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Thank you for your review. We try our best to keep delivery times as short as possible. Please do not hesitate to contact our customer services should you have any further queries that need resolving. Ideal Practical.

• 4 / 5

  

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  Usually very pleased with Ideal Practical

  Review of 19/03/2021, following an experience of 28/01/2021 by A A. *

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  Answer by ideal-practical.co.uk

  

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  Dear customer, Thank you for your positive review. We are pleased to hear that you're satisfied with our products and service. We look forward to your next order with us. Kind regards, Your Ideal Practical Team

• 3 / 5

  

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  Navigation was of site was fine. Delivery was a bit delayed and there was no surprise gift in the parcel. However, the items I ordered were very good.

  Review of 18/03/2021, following an experience of 26/01/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, Thank you for your review. We are happy to hear that you like our products. We apologise that the surprise gift was missing and that the delivery was a bit longer than expected. We have sent out the surprise gift again. It should be with you soon. Should you have any further questions, please do not hesitate to contact our customer service team. Kind regards, Your Ideal Practical Team

• 3 / 5

  

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  Delivery was very slow

  Review of 17/03/2021, following an experience of 20/01/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, Thank you for your review. We are working on delivering our products faster. Should you have any questions, our customer service team is happy to help you. Kind regards, Your Ideal Practical Team

• 2 / 5

  

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  Delivery was far too long and money was taken from my account weeks before delivery was made.

  Review of 17/03/2021, following an experience of 10/01/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent as always

  Review of 17/03/2021, following an experience of 22/01/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, Thank you for your positive feedback. We look forward to many more orders placed by you. Kind regards, Your Ideal Practical Team

• 1 / 5

  

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  I have written to you about this,will not deal with you again if you make me pay for the return I have had to make as a resut of your shocking service

  Review of 17/03/2021, following an experience of 08/01/2021 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  item purchased ok

  Review of 16/03/2021, following an experience of 12/01/2021 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Took forever to come, but then despite a .co.uk website the order actually arrived from France. Thereby a French company masquerading as British

  Review of 09/03/2021, following an experience of 01/01/2021 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Well made, colours are bright. Exalant.

  Review of 09/03/2021, following an experience of 14/01/2021 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear customer, We are happy to hear that you're pleased with the colours of the reversible sofa cover that you ordered. We look forward to your next order with us. Kind regards, Your Ideal Practical Team

• 4 / 5

  

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  Very easy to use.

  Review of 16/02/2021, following an experience of 15/12/2020 by A A. *

  *Pseudonymized data at the request of the author

  Answer by ideal-practical.co.uk

  

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  Dear Martin, Thank you for your review. We are delighted to hear that you are happy with our service. We look forward to your next order. Kind regards, Your Ideal Practial Team

• 1 / 5

  

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  The goods did not arrive, so on the 27.1.21, I rang and queried the delay and then cancelled them.

  Review of 16/02/2021, following an experience of 18/12/2020 by A A. *

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