Customer reviews

• 5 / 5

  

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  Really helpful 5 stars

  Review of 26/08/2019, following an experience of 08/08/2019 by JIM P. *

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• 5 / 5

  

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  The girl I spoke to was friendly and easy to talk to!!!!

  Review of 26/08/2019, following an experience of 08/08/2019 by ELLIOT K. *

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• 5 / 5

  

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  Very helpful rang me within minutes.

  Review of 26/08/2019, following an experience of 08/08/2019 by JUSTINE B. *

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• 5 / 5

  

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  I was very impressed by the entire service

  Review of 26/08/2019, following an experience of 08/08/2019 by LILY C. *

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• 5 / 5

  

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  So, so patient and helpful, so understanding.

  Review of 26/08/2019, following an experience of 08/08/2019 by MARIA K. *

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• 5 / 5

  

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  Really helpful and friendly service.

  Review of 26/08/2019, following an experience of 07/08/2019 by LUCAS S. *

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• 5 / 5

  

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  Excellent assistance from Tom

  Review of 25/08/2019, following an experience of 19/05/2019 by AMY K. *

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• 5 / 5

  

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  helpful pleasant manners

  Review of 25/08/2019, following an experience of 15/05/2019 by WAYNE M. *

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• 5 / 5

  

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  Friendly polite and informative and happy

  Review of 25/08/2019, following an experience of 16/05/2019 by NICOLE L. *

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• 5 / 5

  

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  The person I spoke to was very friendly and told me all that I needed to know in easy English

  Review of 25/08/2019, following an experience of 14/05/2019 by CRAIG R. *

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• 5 / 5

  

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  so far so good

  Review of 23/08/2019, following an experience of 12/05/2019 by MOHAMMED P. *

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• 5 / 5

  

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  Quick response to web enquiry phone call within 15 mins

  Review of 23/08/2019, following an experience of 13/05/2019 by ZACHARY K. *

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• 5 / 5

  

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  Didn't contact me at first but called me in 2 days. But when they did they were very professional.

  Review of 23/08/2019, following an experience of 12/05/2019 by TYLER W. *

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• 5 / 5

  

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  Easy to talk to and no hassle

  Review of 23/08/2019, following an experience of 12/05/2019 by JADE H. *

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• 5 / 5

  

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  Great to talk to real people who put my mind at rest highly recommend this service

  Review of 23/08/2019, following an experience of 12/05/2019 by JAMIE B. *

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• 5 / 5

  

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  Very polite and spoke clearly, great for someone like me who is hard of hearing

  Review of 23/08/2019, following an experience of 12/05/2019 by SASHA R. *

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• 5 / 5

  

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  Very good ...straightforward answers

  Review of 23/08/2019, following an experience of 12/05/2019 by CHRISTOPHER M. *

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• 5 / 5

  

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  Nice friendly customer service

  Review of 23/08/2019, following an experience of 12/05/2019 by LUKE J. *

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• 5 / 5

  

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  A very nice lady who explained everything carefully

  Review of 23/08/2019, following an experience of 12/05/2019 by MATILDA R. *

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• 5 / 5

  

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  All I can say is-professional!

  Review of 23/08/2019, following an experience of 12/05/2019 by HEATHER Y. *

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• 5 / 5

  

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  I recommend them 5star

  Review of 23/08/2019, following an experience of 12/05/2019 by LEANNE G. *

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• 5 / 5

  

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  Good information and they explained things thoroughly

  Review of 23/08/2019, following an experience of 12/05/2019 by JASON P. *

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• 5 / 5

  

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  Very approachable and knowledgeable.

  Review of 23/08/2019, following an experience of 12/05/2019 by ABBIE C. *

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• 5 / 5

  

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  Very helpful in giving me all the details I needed.

  Review of 23/08/2019, following an experience of 12/05/2019 by YVETTE M. *

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• 5 / 5

  

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  Great thanks. told to leave a review if phone service was good. So here you are.!

  Review of 23/08/2019, following an experience of 12/05/2019 by COLIN C. *

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• 5 / 5

  

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  The answer to my online message was so fast. Called less than 3 minutes and free advice too

  Review of 23/08/2019, following an experience of 12/05/2019 by ETHAN H. *

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• 5 / 5

  

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  Thank you for being so understanding

  Review of 23/08/2019, following an experience of 12/05/2019 by WAYNE C. *

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• 5 / 5

  

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  The brilliant company fast! Quick, very understanding and very polite

  Review of 23/08/2019, following an experience of 12/05/2019 by TIFFANY H. *

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• 5 / 5

  

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  Zach was very helpful and efficient.

  Review of 22/08/2019, following an experience of 06/08/2019 by THOMAS R. *

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• 5 / 5

  

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  Quick, professional and good listeners.

  Review of 22/08/2019, following an experience of 06/08/2019 by OLIVER P. *

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• 5 / 5

  

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  I couldn't ask for better customer service so thank you very much

  Review of 22/08/2019, following an experience of 06/08/2019 by FINLEY P. *

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• 5 / 5

  

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  5 star rating... Excellent customer service and understanding from start to finish.

  Review of 22/08/2019, following an experience of 28/07/2019 by ALFIE M. *

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• 5 / 5

  

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  Recommended to anyone.

  Review of 22/08/2019, following an experience of 31/07/2019 by ELLIOTT B. *

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• 5 / 5

  

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  Really good to talk to x

  Review of 22/08/2019, following an experience of 25/07/2019 by TEAGAN T. *

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• 5 / 5

  

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  Very polite and personable caller.

  Review of 22/08/2019, following an experience of 03/08/2019 by SCARLETT T. *

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• 5 / 5

  

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  Excellent service and very helpful

  Review of 22/08/2019, following an experience of 19/07/2019 by EVELYN B. *

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• 5 / 5

  

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  Call handler was very thorough and clearly explained everything

  Review of 22/08/2019, following an experience of 16/07/2019 by JEREMY P. *

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• 5 / 5

  

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  Very helpful . Listened to everything I told about my visa . Great advice and feedback .

  Review of 22/08/2019, following an experience of 22/07/2019 by EMILY C. *

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• 5 / 5

  

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  Very helpful. Thank you xxx

  Review of 22/08/2019, following an experience of 12/05/2019 by ALEXANDRA C. *

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• 5 / 5

  

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  Deserve all the respect. Won’t let you done and excellent advice.

  Review of 22/08/2019, following an experience of 06/05/2019 by AMANDA C. *

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• 5 / 5

  

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  Very quick service. Fully explained.

  Review of 22/08/2019, following an experience of 12/05/2019 by CONNOR A. *

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• 5 / 5

  

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  The adviser very helpful and fully explained next steps

  Review of 22/08/2019, following an experience of 08/05/2019 by SUMMER W. *

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• 5 / 5

  

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  The person I spoke with were very helpful and efficient.

  Review of 22/08/2019, following an experience of 07/05/2019 by DAN R. *

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• 5 / 5

  

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  great help off the woman i spoke too.. recommended

  Review of 22/08/2019, following an experience of 11/05/2019 by MAISIE P. *

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• 5 / 5

  

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  Tom, who dealt with my initial call was so friendly, professional, helpful and really took the time to listen to my problems.

  Review of 22/08/2019, following an experience of 09/05/2019 by SABRINA K. *

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• 5 / 5

  

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  No problem great to talk to and very straightforward

  Review of 22/08/2019, following an experience of 05/05/2019 by ETHAN W. *

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• 5 / 5

  

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  Very good service would recommend to anybody

  Review of 22/08/2019, following an experience of 04/05/2019 by NAOMI G. *

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• 5 / 5

  

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  Your adviser was very helpful indeed

  Review of 22/08/2019, following an experience of 03/05/2019 by HARRISON Y. *

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• 5 / 5

  

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  Great understanding, patient, reassuring in a time of immense anxiety.Recommended.

  Review of 19/08/2019, following an experience of 10/07/2019 by EVA C. *

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• 5 / 5

  

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  very helpful advisor and given clear instructions of next steps.

  Review of 19/08/2019, following an experience of 07/07/2019 by STEVE C. *

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• 5 / 5

  

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  So easy and very helpful on the phone

  Review of 19/08/2019, following an experience of 13/07/2019 by EVELYN L. *

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• 5 / 5

  

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  Good service,clarified any queries and promptly put me through to a solicitor to speak to. We'll done. Thank you

  Review of 19/08/2019, following an experience of 01/07/2019 by LOUIS H. *

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• 5 / 5

  

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  Very reassuring. Friendly and nice to talk too. Thank you

  Review of 19/08/2019, following an experience of 04/07/2019 by CHRISTOPHER M. *

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• 5 / 5

  

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  The young lady I spoke to was polite and easy to understand, which goes a long way when you are emotional!

  Review of 19/08/2019, following an experience of 28/06/2019 by AMBER S. *

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• 5 / 5

  

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  Great service and great help

  Review of 19/08/2019, following an experience of 25/06/2019 by OLIVER W. *

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• 5 / 5

  

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  Fantastic service and very friendly

  Review of 19/08/2019, following an experience of 19/06/2019 by MATILDA J. *

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• 5 / 5

  

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  Very helpful but the call was too long

  Review of 19/08/2019, following an experience of 22/06/2019 by DENNIS K. *

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• 5 / 5

  

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  They were amazing and so easy to talk to

  Review of 19/08/2019, following an experience of 16/06/2019 by SCOTT W. *

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• 5 / 5

  

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  Excellent customer service over the phone even when I did not qualify

  Review of 18/08/2019, following an experience of 13/06/2019 by CAROLINE G. *

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• 5 / 5

  

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  Very good so far nothing gained as yet

  Review of 18/08/2019, following an experience of 07/06/2019 by CHRISTOPHER T. *

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• 5 / 5

  

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  Great service and very understanding

  Review of 18/08/2019, following an experience of 04/06/2019 by LUCY K. *

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• 5 / 5

  

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  I was impressed with the speed of the initial call back and free advice

  Review of 18/08/2019, following an experience of 01/06/2019 by JOHN L. *

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• 5 / 5

  

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  Quick and easy to deal with.

  Review of 18/08/2019, following an experience of 29/05/2019 by KIRSTY C. *

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• 5 / 5

  

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  Speedy response to my online query and clear information

  Review of 17/08/2019, following an experience of 23/05/2019 by OLIVER R. *

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• 5 / 5

  

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  Quick and easy to deal with.

  Review of 17/08/2019, following an experience of 26/05/2019 by AVA C. *

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• 5 / 5

  

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  Excellent quick service

  Review of 17/08/2019, following an experience of 20/05/2019 by SUZANNE M. *

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• 5 / 5

  

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  Very helpful staff, I am very satisfied with the help given to me over the phone. So far anyway.

  Review of 17/08/2019, following an experience of 17/05/2019 by DUNCAN C. *

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• 5 / 5

  

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  very helpful and friendly made dealing with the home office website experience much easier would recommend them

  Review of 17/08/2019, following an experience of 14/05/2019 by ADELE P. *

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• 5 / 5

  

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  Very helpful and polite Zak

  Review of 16/08/2019, following an experience of 08/05/2019 by ANDY C. *

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• 5 / 5

  

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  Zac! Thank u very much.

  Review of 16/08/2019, following an experience of 11/05/2019 by OLIVER W. *

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• 5 / 5

  

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  Good advice thanks for the honest news thanks for telling me i dont have a case

  Review of 16/08/2019, following an experience of 05/05/2019 by ALAN R. *

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• 5 / 5

  

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  I found everyone that I spoke to so very very kind understanding and very friendly

  Review of 16/08/2019, following an experience of 02/05/2019 by CANDICE R. *

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• 5 / 5

  

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  Very helpful and understanding team

  Review of 16/08/2019, following an experience of 23/04/2019 by ADRIAN Y. *

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• 5 / 5

  

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  Excellent customer service.

  Review of 16/08/2019, following an experience of 17/04/2019 by NAOMI C. *

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• 5 / 5

  

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  Very nice people to speak to, happy I called this company.

  Review of 16/08/2019, following an experience of 14/04/2019 by ARCHIE K. *

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• 5 / 5

  

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  Spoke to amazing Zach today. Helpful and explained everything to me

  Review of 15/08/2019, following an experience of 11/04/2019 by SAMANTHA B. *

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• 5 / 5

  

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  The lady I spoke to was so lovely and helpful put me straight through to the right people when I finish

  Review of 15/08/2019, following an experience of 08/04/2019 by MARY W. *

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• 5 / 5

  

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  I confirm the service was very good thank you very much

  Review of 15/08/2019, following an experience of 05/04/2019 by QUENTIN H. *

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• 5 / 5

  

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  Excellent service, I would recommend it to anyone I thought needed a service like this, Very helpful staff, I am very satisfied with the help given to me.

  Review of 15/08/2019, following an experience of 02/04/2019 by NIKKI F. *

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• 5 / 5

  

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  Helpful and polite service. 5 STARS XXXXX

  Review of 14/08/2019, following an experience of 30/03/2019 by NATALIE B. *

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• 5 / 5

  

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  I found this service to be very helpful indeed.

  Review of 14/08/2019, following an experience of 27/03/2019 by NATASHA H. *

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• 5 / 5

  

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  Very nice people on the phone and didn't rush me at all

  Review of 14/08/2019, following an experience of 21/03/2019 by MAX G. *

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• 5 / 5

  

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  Very helpful and they took the time to listen with no bullxxx

  Review of 14/08/2019, following an experience of 24/03/2019 by NAOMI R. *

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• 5 / 5

  

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  excellent service to use for advice

  Review of 14/08/2019, following an experience of 15/03/2019 by ELIZABETH R. *

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• 5 / 5

  

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  Both the advisor and solicitor I have spoken to have been very understanding and helpful. Recommend

  Review of 14/08/2019, following an experience of 18/03/2019 by SAMANTHA T. *

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• 5 / 5

  

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  Very helpful and polite plus understanding

  Review of 13/08/2019, following an experience of 06/03/2019 by ELLIOTT R. *

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• 5 / 5

  

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  Call back was made to me the same day, I was asked a few questions then put through to a solicitor who have also been in touch, everyone was very pleasant on the phone so far. Time will tell.

  Review of 13/08/2019, following an experience of 09/03/2019 by JAYDEN C. *

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• 5 / 5

  

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  Very understanding person who took my call

  Review of 13/08/2019, following an experience of 12/03/2019 by MARIA L. *

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• 5 / 5

  

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  After being let down by another firm. I chose these guys and was very pleased with their no-nonsense approach towards me and the quick response to meeting my request of support in my partners visa

  Review of 13/08/2019, following an experience of 25/02/2019 by GREG M. *

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• 5 / 5

  

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  The guys a spoke to had great put me at ease would recommend you anytime

  Review of 13/08/2019, following an experience of 28/02/2019 by TIFFANY Y. *

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• 5 / 5

  

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  I was very pleased with the phone service I received and would highly recommend.

  Review of 13/08/2019, following an experience of 03/03/2019 by MARIA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I found Zach to be very helpful caring and efficient towards my mothers visa

  Review of 13/08/2019, following an experience of 22/02/2019 by MANDY T. *

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• 5 / 5

  

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  quick response phone call, long chat and I was put in touch with a great solicitor. all very easy so far.

  Review of 13/08/2019, following an experience of 19/02/2019 by JENNIFER M. *

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• 5 / 5

  

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  Instant call after filling out a web enquiry and good helpful information and explained process

  Review of 13/08/2019, following an experience of 13/02/2019 by LINDSAY H. *

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• 5 / 5

  

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  Very helpful kind and friendly staff

  Review of 13/08/2019, following an experience of 16/02/2019 by LAURA C. *

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• 5 / 5

  

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  I called the company after having a visit visa refusal. They were clear and concise and helped me with my initial enquiry. They also gave me confidence by making things clear.

  Review of 10/08/2019, following an experience of 07/02/2019 by CAMERON M. *

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• 5 / 5

  

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  Very helpful thank you, I would recommend you

  Review of 10/08/2019, following an experience of 04/02/2019 by YVONNE C. *

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• 5 / 5

  

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  Very kind, friendly and sympathetic over the phone

  Review of 10/08/2019, following an experience of 01/02/2019 by OSCAR S. *

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• 5 / 5

  

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  Brilliant telephone service

  Review of 08/08/2019, following an experience of 29/04/2019 by KEITH W. *

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• 5 / 5

  

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  The representative was very helpful and gave me clear information as to what was needed to progress further with my initial enquirer..

  Review of 08/08/2019, following an experience of 26/04/2019 by THERESA R. *

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