Customer reviews
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Very happy with item and it's quality. Speedy delivery & securely packaged. Thank you!
Review of , following an experience of by NIKKI P. *
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I love lourdes
Review of , following an experience of by VICKY G. *
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Order fulfilled expeditiously. The packing carton was full of padding for one medal; an envelope would have done.
Review of , following an experience of by ASHLEY C. *
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Very good, great service. I would recommend it.
Review of , following an experience of by LIZZIE M. *
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Ordered for the first time and I wasn’t disappointed at all. Very professional was able to track the delivery too. The products too exceeded my expectation.
Review of , following an experience of by MANDY R. *
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Placed Order, immediately confirmed, updated and duly arrived, no problem. Service could not be improved in my opinion. (Unless of course you wanted to pay for the item ordered):)
Review of , following an experience of by JONATHAN K. *
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Very accessible site, regular discounts offered. Order was dispatched promptly. Overall an excellent service
Review of , following an experience of by MARTIN A. *
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Precise, on time, good prices, friendly staff
Review of , following an experience of by TEAGAN C. *
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Great selection of candles which is why I shop there, quick postage and they often give you a free prayer card. Would highly recommend, I cannot get to Lourdes so this is the next best thing so thank you for running this website. I light many candles for many intentions so thank God for Lourdes giftshop.com
Review of , following an experience of by FRANK P. *
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Quick, easy, excellent condition when it arrived - love ot - was handled with care
Review of , following an experience of by RUTH A. *
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Every item I've ordered over many years has arrived just as ordered and of wonderful quality.
Review of , following an experience of by BRADLEY W. *
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Lovely store, fast delivery
Review of , following an experience of by BENJAMIN H. *
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I ordered the item as a gift. It arrived very promptly, and the packaging was very secure. I had frequent updates about dispatch and delivery, so I knew that my package was safely on its way, and when it arrived, I got a delivery notification. Very pleased with this merchant, and would purchase again in the future.
Review of , following an experience of by ISABELLE R. *
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I just ordered a simple little crucifix .I rec eived it promptly and very happy with it. I also got a holy picture to say a novena for special favours. I would shop there again....
Review of , following an experience of by ALISON A. *
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Thank you. Fast delivery. I am very happy. Will buy again.
Review of , following an experience of by TYLER M. *
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I had ordered the wrong item initially and asked for a refund. I was so pleased with the excellent customer service and got my money back very quickly. I have now received my order of beautiful miraculous medal. Thanks to the staff that assisted me.
Review of , following an experience of by MANDY W. *
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Very easy to view and buy a range of lovely and holy gifts. Checkout is very straightforward. Excellent communication from staff in Lourdes and tracking is made easy. Always a pleasure to buy from Lourdes giftshop.
Review of , following an experience of by LEWIS S. *
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Excellent costumer service, very pront responses, always willing to help.
Review of , following an experience of by MATILDA K. *
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Great on-line service! Order dispatched on the same day of purchase. Items well packaged, very happy with service! Thank you!
Review of , following an experience of by CRAIG H. *
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Very happy! Excellent service!
Review of , following an experience of by ZACHARY T. *
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Most of orders come within reasonable time and the quality is fine however one of the gem rosaries I have purchased lately (tiger's eye cord rosary) quality was disappointing. The cord got loosened up and the cross keeps falling out. Due to small size it is quite hard to fix it as the cord keeps getting untied itself. Moreover one gem bead is missing and I have just discovered it when I was praying. It is a bit disappointing as paying over 30 Euros for a rosary you would like to expect at least the number of beads to match rosary's specification. Apart from that I absolutely love Lourdes gift-shop products. Do your products really get blessed or you just saying this for marketing reasons? It would also be nice if you could mention beside your chains that they are really small as it came as a massive surprise to me when I purchased several of them. Could you provide some larger ones as an option? These chains look really poor comparing to the medium sized medals they support. They are extremely fragile, easy to get broken. Photos of them being worn around a neck would give customers some idea of how tiny they really are. These chains do not really look like value for money products. Moreover rosaries' crosses sometimes are well-over decorated distorting the shape of the cross. I think the cross that is the main symbol of Christian faith should be of simple construct resembling the real thing. Rosaries with simple crosses or crucifixes look much better. Moreover, in my opinion some crosses are way to large for the size of the rosary. Why are they making them like this? Crosses should nicely fit to the size of a rosary. Moreover the quality of some gold plated rosaries' chains and crosses are a bit disappointing. The gold layer is so poor on some of them that it loses its gloss showing other metal underneath of it in some places. Why don't you raise these issues with the manufacturer? They should put some more effort in making these beautiful products. At the end of the day God and Jesus' Mother deserve much more than that. Please, improve the quality of your products.
Review of , following an experience of by ELLIOT J. *
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Answer by lourdes-giftshop.comFlagDear Customer, Thank you for your suggestions, we will transmit to our purchasing dpt. Broken items (missing bead) can be declared to our customer service, if you send us a picture the item will be replaced or refunded. Your customer service.
Answer by Elliot JFlagHi guys, Thank you for responding to my review and complaint regarding tiger's eye beads cord rosary. I have taken the photo of this rosary but I have no means to send it back to you. I would be very grateful if you could provide me with your email address to which I could send that photo as an attachment. My email address: robert7911@protonmail.com Thank you very much. Kind regards, Mateusz
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Absolutely great order arrived to the U.K. very quickly would not hesitate to buy from them again
Review of , following an experience of by JACKSON B. *
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Fast delivery, items well packaged and great quality. Thank you
Review of , following an experience of by ANDREW H. *
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Wonderful product. Great quality and excellent service. Could track delivery and was updated about package .
Review of , following an experience of by LAURA J. *
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Excellent quick smooth service love the water & other things I have ordered. Fantastic service and great products.
Review of , following an experience of by SOFIA L. *
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Great service thank you
Review of , following an experience of by CHRISTIAN G. *
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Beautiful and arrived on time.
Review of , following an experience of by FIONA G. *
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Ordered a small Mary statue, arrived promptly and well packaged. No issues whatsoever. Would happily order from here again.
Review of , following an experience of by ALEX W. *
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Very nice medal and speedy delivery
Review of , following an experience of by STEPHANIE H. *
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My order arrived within a few days of ordering it. The items were well wrapped and arrived in perfect condition. I would definitely order from Lourdes gift shop again.
Review of , following an experience of by CHARLOTTE J. *
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We bought an icon of Michael the Archangel, beautiful. Promptly delivered, with care.
Review of , following an experience of by GRANT G. *
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Quick arrival and quality items. Very pleased
Review of , following an experience of by ELIZABETH M. *
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Everything was delivered very quickly and just as it was advertised. Great service, I will definitely buy from there again.
Review of , following an experience of by KEELEY A. *
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Excellent, speedy delivery
Review of , following an experience of by TOBY W. *
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Everything wa exelent only prayers are not in English I found this a bit awkward sending them as gifts I couldn’t translate for them
Review of , following an experience of by MARIA J. *
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Very happy with the sevice and as a company what it stands for bringing comfort to many people like my late mother.
Review of , following an experience of by MIKE R. *
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Thank you 😊. Excellent service 👏.
Review of , following an experience of by ALAN C. *
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Very fast service and quality was excellent
Review of , following an experience of by SOFIA G. *
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I found Lourdes Giftshop to be a great place to shop. I found all the products that I needed. The delivery came on time. Extremely happy customer. 🙏😃💕
Review of , following an experience of by NATASHA M. *
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All over fab, tganks
Review of , following an experience of by LOGAN B. *
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Very good service
Review of , following an experience of by HARLEY W. *
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Wonderful service. All items arrived packed up with great care.
Review of , following an experience of by AMANDA D. *
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Product itself is good quality but delivery is rather expensive.
Review of , following an experience of by STEVE R. *
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Very fast delivery and great product
Review of , following an experience of by OLIVER A. *
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Great communication and I was able to track the delivery the entire time. Candles were well packaged and are great quality. Thank you!
Review of , following an experience of by HARRY P. *
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Love them all! Quick delivery.
Review of , following an experience of by EVELYN W. *
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Very quick and efficient service
Review of , following an experience of by JACK W. *
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I received a different brand from that I had ordered.
Review of , following an experience of by KARLIE C. *
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Answer by lourdes-giftshop.comFlagDear customer, Please check your order confirmation. You have received the brand that you ordered. You can send the item back to us for a full refund. Thank you. Kind regards, your customer service
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Thank you Brothers and Sisters for the opportunity to make purchases. These are beautiful and the most valuable things I have ever bought in my life. God bless you
Review of , following an experience of by JEREMY S. *
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Very happy fast delivery too
Review of , following an experience of by TINA M. *
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Ordering through Lourdes gift shop is a pleasant experience. Items arrive well packaged and all items are of a good quality.
Review of , following an experience of by SOPHIA C. *
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Awesome! They packed really securely. No damaged at all. Thank you so much!
Review of , following an experience of by FIONA B. *
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I was a little disappointed with the size of the silver medallion. It’s not what I had expected for the money and shipping I paid.
Review of , following an experience of by ROWENA F. *
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Answer by lourdes-giftshop.comFlagDear Customer, We are sorry that the medaillion does not meet your expectations. All sizes are given in the item description on our website. You can return the item for a full refund. Thank you for your understanding. Kind regards, Lourdes Giftshop Customer Service
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I ordered mine from New Zealand, long way away. Excellent communication, very accommodating and understanding. Gorgeous, Genuine products, looks exactly same as in the picture(website), highest quality craftsmanship. worldwide shipping. Nil issues at all. I would buy from the shop without a second thought. Parcel arrived on time with no issues. Overall, 5 ***** from me :-). Special shout out to Katia for the patience and support throughout the ordering process.
Review of , following an experience of by CAROLE S. *
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I always buy the bistrot ones is real solid colour candles. Good quality
Review of , following an experience of by JOEL G. *
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Thanks for such great opportunity to have the items, really appreciate it. And the Gift card, was perfect. Perhaps the fees and shipping costs will make me happier for future purchases. Also the intentions for prayer towards the Sanctuary of Lourdes is a suggestion and most needed thank you for everything and Make me closer to Jesus and Mother Mary. Peace be upon you. Special thank you for Katerina.
Review of , following an experience of by ZACH H. *
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Really satisfied with my purchase. Beautiful Blessed Virgin Mary Satues
Review of , following an experience of by DAN G. *
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Delivered correctly with no problems,..a good site and service
Review of , following an experience of by NATHAN K. *
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Wonderful service. Beautifully packed
Review of , following an experience of by AMELIA R. *
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Nice things, received in good time
Review of , following an experience of by CLAIRE S. *
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My order came in really quick. I was happy with everything I received. Packaged very nicely
Review of , following an experience of by FINLEY W. *
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Beautiful statue , arrived a little late as a result of being misdirected but excellent customer service , very happy with my purchase
Review of , following an experience of by ZACH M. *
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I am delighted with everything I have had from the Lourdes shop,from holy water to incense,..and it has enhanced my life, after and during a serious illness!
Review of , following an experience of by CARRIE R. *
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Item as promoted. Well packaged and arrived on time.
Review of , following an experience of by LINDA H. *
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I bought the most beautiful St. Bernadette statue. Very unique and absolutely stunning. I was pleasantly pleased! It was easy to find. The only thing I would like to see on this site is the pricing in usa dollars.
Review of , following an experience of by ZOE L. *
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Easy to order. Quick delivery. Good quality and authentic
Review of , following an experience of by ERIN G. *
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Great service and beautiful gift.
Review of , following an experience of by TYLER R. *
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Overall very pleased with the customer service and quality of the products; disappointed, though, that the free delivery on orders over a certain amount is no longer available. Makes one think twice about ordering more frequently.
Review of , following an experience of by CAMERON A. *
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Answer by lourdes-giftshop.comFlagDear Customer, Thank you for your review. Unfortunately we cannot offer free shipping, as shipping costs from our supplier have risen a lot. Thank you for your understanding. Kind regards, Lourdes Giftshop Customer Service
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Speedy delivery, user friendly website and excellent communication with customer support. The products were excellent quality and overall it was a positive experience. I will definitely order again. Thank you.
Review of , following an experience of by TARA L. *
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I contacted the shop to ask re the authenticity of the Lourdes water because I was buying it as a gift for someone who is ill and wanted to reassure THEM about the water. I received a warm response to my email with an explanation that was rcompletely reassuring. I was impressed.
Review of , following an experience of by ALICE C. *
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Very nice stuff in your gift shop a love the stuff and will buy again .fast delivery to thanks 🙏
Review of , following an experience of by JULIE M. *
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Always love shopping with you and looking through what you have and always prompt attention and delivery . Thank You 🙏🏻. Jessi. B
Review of , following an experience of by ZOE S. *
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This was my second purchase in consecutive months, ordering four beautifully crafted figurines as a gift for my troubled wife. We were delighted with everything. A very professional and seamless service. Thank you Lourdes.
Review of , following an experience of by CANDICE B. *
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Profesjonalna obsługa godna polecenia.
Review of , following an experience of by HELEN K. *
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Hi, Great product. Thank you Fran
Review of , following an experience of by ALISON M. *
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nice products great service
Review of , following an experience of by NICK R. *
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Great communications, great customer service, speedy dispatch, good prices, all that and priestly blessings too. What's not to like? xxx
Review of , following an experience of by JACOB G. *
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Fast delivery. Very pleased.
Review of , following an experience of by MATTHEW H. *
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I bought rosary beads for my mum who is sick . They are lovely. Thank s 🙏.
Review of , following an experience of by RUBY J. *
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, ordered some Lourdes Water a little while ago. It arrived promptly- well packed. Would not hesitate to re-order from the Gift Shop. Remember well the two visits I have made to the Holy Shrine-never to be forgotten
Review of , following an experience of by JADE B. *
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Excellent service
Review of , following an experience of by GRANT H. *
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The service was fantastic! I ordered online for delivery in the UK. There was a slight issue with the courier here and it was sorted very quickly on email. The Advisor was so helpful and came back to keep me updated more than I expected. Thank you :)
Review of , following an experience of by TINA H. *
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Ordered 4 hand made figurines in 2 seperate deliveries.Both were well packed and arrived safely within days. Very efficient service and delighted with goods. Thank you. Would highly recommend.
Review of , following an experience of by CHARLIE H. *
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Very good no problems very straightforward I was very happy 😊
Review of , following an experience of by RUTH C. *
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Good site very pleased
Review of , following an experience of by HELENA W. *
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Brilliant
Review of , following an experience of by FIONA M. *
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I was looking for something for my mum and my brother first thing that came to my head was loads of Saint Bernadette my lady and you are everything what I wish for thank you so much from Stephen
Review of , following an experience of by LISA D. *
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Excelente!!
Review of , following an experience of by DARREN H. *
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I received parcel in good time and good order. I didnt open it I sent it straight on to a friend. Unfortunately it stolen on route.
Review of , following an experience of by JONATHAN C. *
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I love it , feel a comfort to wear will be ordering more for other family members
Review of , following an experience of by CHARLES W. *
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Completely pleased and delighted with the contact and eventual package ordered. Will certainly order more gifts as and when required.
Review of , following an experience of by JANE W. *
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The medal is perfect. Shipped extremely quickly to me here in California. Would definitely recommend.
Review of , following an experience of by BRUCE S. *
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It was great had what u wanted, good price, and came quickly after being ordered, thank you
Review of , following an experience of by THOMAS C. *
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Excellent
Review of , following an experience of by DAVE C. *
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The range of products available on line are extensive and provide an excellent choice. The on line ordering and delivery process is also simple and efficient
Review of , following an experience of by ABBIE W. *
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Fast delivery, good pricing and quality
Review of , following an experience of by SOPHIE D. *
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Arrived quickly and all was lovely just like in the photographs
Review of , following an experience of by ALICE G. *
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Super ..
Review of , following an experience of by MEGAN M. *
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Fijne mooie winkel met vriendelijke en goeie service verkopen prachtige dingen voor weinig geld👍
Review of , following an experience of by JOANNE R. *
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I’am satisfying and glad for the beatuful things
Review of , following an experience of by CRAIG J. *
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