Customer reviews for lourdes-giftshop.com

Customer reviews

• 5 / 5 1

  

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  Very happy with item and it's quality. Speedy delivery & securely packaged. Thank you!

  Review of 16/08/2023, following an experience of 25/07/2023 by MARGARET M.

• 5 / 5 1

  

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  Very good, great service. I would recommend it.

  Review of 15/08/2023, following an experience of 17/07/2023 by JAMES M.

• 5 / 5 1

  

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  Order fulfilled expeditiously. The packing carton was full of padding for one medal; an envelope would have done.

  Review of 15/08/2023, following an experience of 10/07/2023 by DAVID G.

• 5 / 5 1

  

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  Placed Order, immediately confirmed, updated and duly arrived, no problem. Service could not be improved in my opinion. (Unless of course you wanted to pay for the item ordered):)

  Review of 15/08/2023, following an experience of 03/07/2023 by ANDREW O.

• 5 / 5 1

  

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  Ordered for the first time and I wasn’t disappointed at all. Very professional was able to track the delivery too. The products too exceeded my expectation.

  Review of 15/08/2023, following an experience of 21/07/2023 by SUKAIN D.

• 5 / 5 1

  

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  I love lourdes

  Review of 15/08/2023, following an experience of 17/07/2023 by JODIE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very accessible site, regular discounts offered. Order was dispatched promptly. Overall an excellent service

  Review of 28/07/2023, following an experience of 17/06/2023 by MARY M.

• 5 / 5 1

  

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  Precise, on time, good prices, friendly staff

  Review of 28/07/2023, following an experience of 23/06/2023 by YADIRA G.

• 5 / 5 1

  

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  Great selection of candles which is why I shop there, quick postage and they often give you a free prayer card. Would highly recommend, I cannot get to Lourdes so this is the next best thing so thank you for running this website. I light many candles for many intentions so thank God for Lourdes giftshop.com

  Review of 23/07/2023, following an experience of 30/06/2023 by MARTIN A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I had ordered the wrong item initially and asked for a refund. I was so pleased with the excellent customer service and got my money back very quickly. I have now received my order of beautiful miraculous medal. Thanks to the staff that assisted me.

  Review of 18/07/2023, following an experience of 28/06/2023 by MAGUIRE T.

• 5 / 5 1

  

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  Very easy to view and buy a range of lovely and holy gifts. Checkout is very straightforward. Excellent communication from staff in Lourdes and tracking is made easy. Always a pleasure to buy from Lourdes giftshop.

  Review of 18/07/2023, following an experience of 13/06/2023 by RACHEL M.

• 5 / 5 1

  

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  Every item I've ordered over many years has arrived just as ordered and of wonderful quality.

  Review of 18/07/2023, following an experience of 12/06/2023 by ROLAND B.

• 5 / 5 1

  

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  I just ordered a simple little crucifix .I rec eived it promptly and very happy with it. I also got a holy picture to say a novena for special favours. I would shop there again....

  Review of 18/07/2023, following an experience of 01/06/2023 by HELEN G.

• 5 / 5 1

  

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  Thank you. Fast delivery. I am very happy. Will buy again.

  Review of 18/07/2023, following an experience of 17/06/2023 by JANIS M.

• 5 / 5 1

  

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  Excellent costumer service, very pront responses, always willing to help.

  Review of 18/07/2023, following an experience of 17/06/2023 by WAYNE B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great on-line service! Order dispatched on the same day of purchase. Items well packaged, very happy with service! Thank you!

  Review of 18/07/2023, following an experience of 11/06/2023 by JOHN PETER M.

• 5 / 5 1

  

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  Quick, easy, excellent condition when it arrived - love ot - was handled with care

  Review of 18/07/2023, following an experience of 25/06/2023 by MARIA F R M.

• 5 / 5 1

  

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  Lovely store, fast delivery

  Review of 18/07/2023, following an experience of 19/06/2023 by MONIKA O.

• 5 / 5 1

  

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  I ordered the item as a gift. It arrived very promptly, and the packaging was very secure. I had frequent updates about dispatch and delivery, so I knew that my package was safely on its way, and when it arrived, I got a delivery notification. Very pleased with this merchant, and would purchase again in the future.

  Review of 18/07/2023, following an experience of 18/06/2023 by ANTOINETTE D.

• 5 / 5 1

  

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  Very happy! Excellent service!

  Review of 05/07/2023, following an experience of 22/04/2023 by MIHAELA G.

• 3 / 5 1

  

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  Most of orders come within reasonable time and the quality is fine however one of the gem rosaries I have purchased lately (tiger's eye cord rosary) quality was disappointing. The cord got loosened up and the cross keeps falling out. Due to small size it is quite hard to fix it as the cord keeps getting untied itself. Moreover one gem bead is missing and I have just discovered it when I was praying. It is a bit disappointing as paying over 30 Euros for a rosary you would like to expect at least the number of beads to match rosary's specification. Apart from that I absolutely love Lourdes gift-shop products. Do your products really get blessed or you just saying this for marketing reasons? It would also be nice if you could mention beside your chains that they are really small as it came as a massive surprise to me when I purchased several of them. Could you provide some larger ones as an option? These chains look really poor comparing to the medium sized medals they support. They are extremely fragile, easy to get broken. Photos of them being worn around a neck would give customers some idea of how tiny they really are. These chains do not really look like value for money products. Moreover rosaries' crosses sometimes are well-over decorated distorting the shape of the cross. I think the cross that is the main symbol of Christian faith should be of simple construct resembling the real thing. Rosaries with simple crosses or crucifixes look much better. Moreover, in my opinion some crosses are way to large for the size of the rosary. Why are they making them like this? Crosses should nicely fit to the size of a rosary. Moreover the quality of some gold plated rosaries' chains and crosses are a bit disappointing. The gold layer is so poor on some of them that it loses its gloss showing other metal underneath of it in some places. Why don't you raise these issues with the manufacturer? They should put some more effort in making these beautiful products. At the end of the day God and Jesus' Mother deserve much more than that. Please, improve the quality of your products.

  Review of 03/07/2023, following an experience of 25/05/2023 by MATEUSZ W.

  Answer by lourdes-giftshop.com

  

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  Dear Customer, Thank you for your suggestions, we will transmit to our purchasing dpt. Broken items (missing bead) can be declared to our customer service, if you send us a picture the item will be replaced or refunded. Your customer service.

  Answer by MATEUSZ W

  

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  Hi guys, Thank you for responding to my review and complaint regarding tiger's eye beads cord rosary. I have taken the photo of this rosary but I have no means to send it back to you. I would be very grateful if you could provide me with your email address to which I could send that photo as an attachment. My email address: robert7911@protonmail.com Thank you very much. Kind regards, Mateusz

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• 5 / 5 1

  

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  Absolutely great order arrived to the U.K. very quickly would not hesitate to buy from them again

  Review of 01/07/2023, following an experience of 31/05/2023 by MARK W.

• 5 / 5 1

  

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  Fast delivery, items well packaged and great quality. Thank you

  Review of 30/06/2023, following an experience of 01/05/2023 by JOHN PETER M.

• 5 / 5 1

  

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  Wonderful product. Great quality and excellent service. Could track delivery and was updated about package .

  Review of 22/06/2023, following an experience of 29/05/2023 by CLAIRE M.

• 5 / 5 1

  

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  Excellent quick smooth service love the water & other things I have ordered. Fantastic service and great products.

  Review of 21/06/2023, following an experience of 21/05/2023 by NICHOLE W.

• 5 / 5 1

  

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  Ordered a small Mary statue, arrived promptly and well packaged. No issues whatsoever. Would happily order from here again.

  Review of 20/06/2023, following an experience of 11/05/2023 by MICHAEL D.

• 5 / 5 1

  

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  Very nice medal and speedy delivery

  Review of 20/06/2023, following an experience of 16/05/2023 by MAUREEN C.

• 5 / 5 1

  

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  We bought an icon of Michael the Archangel, beautiful. Promptly delivered, with care.

  Review of 20/06/2023, following an experience of 11/05/2023 by DELIA A.

• 5 / 5 1

  

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  Quick arrival and quality items. Very pleased

  Review of 20/06/2023, following an experience of 21/05/2023 by ELIZABETH D.

• 5 / 5 1

  

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  Everything was delivered very quickly and just as it was advertised. Great service, I will definitely buy from there again.

  Review of 20/06/2023, following an experience of 07/05/2023 by CECILIA K.

• 5 / 5 1

  

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  Great service thank you

  Review of 20/06/2023, following an experience of 01/05/2023 by VERONICA S.

• 5 / 5 1

  

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  Beautiful and arrived on time.

  Review of 20/06/2023, following an experience of 16/05/2023 by SANDRA L.

• 5 / 5 1

  

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  My order arrived within a few days of ordering it. The items were well wrapped and arrived in perfect condition. I would definitely order from Lourdes gift shop again.

  Review of 20/06/2023, following an experience of 02/05/2023 by PAULINE R.

• 5 / 5 1

  

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  Everything wa exelent only prayers are not in English I found this a bit awkward sending them as gifts I couldn’t translate for them

  Review of 27/05/2023, following an experience of 10/04/2023 by PHILOMENA C.

• 5 / 5 1

  

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  Excellent, speedy delivery

  Review of 27/05/2023, following an experience of 22/04/2023 by ANN D.

• 5 / 5 1

  

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  Thank you 😊. Excellent service 👏.

  Review of 26/05/2023, following an experience of 04/04/2023 by JACQUELINE R.

• 5 / 5 1

  

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  Very happy with the sevice and as a company what it stands for bringing comfort to many people like my late mother.

  Review of 26/05/2023, following an experience of 04/04/2023 by FOLEY C.

• 5 / 5 1

  

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  Very fast service and quality was excellent

  Review of 17/05/2023, following an experience of 06/04/2023 by ILONA K.

• 5 / 5 1

  

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  All over fab, tganks

  Review of 16/05/2023, following an experience of 18/04/2023 by GERALDINE R.

• 5 / 5 1

  

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  I found Lourdes Giftshop to be a great place to shop. I found all the products that I needed. The delivery came on time. Extremely happy customer. 🙏😃💕

  Review of 16/05/2023, following an experience of 08/04/2023 by O MAHONY N.

• 5 / 5 1

  

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  Very good service

  Review of 16/05/2023, following an experience of 24/04/2023 by THOMAS S.

• 5 / 5 1

  

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  Wonderful service. All items arrived packed up with great care.

  Review of 16/05/2023, following an experience of 15/04/2023 by FLEMING C.

• 5 / 5 1

  

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  Product itself is good quality but delivery is rather expensive.

  Review of 16/05/2023, following an experience of 21/04/2023 by PETER G.

• 5 / 5 1

  

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  Love them all! Quick delivery.

  Review of 16/05/2023, following an experience of 30/04/2023 by ADRIANA C.

• 5 / 5 1

  

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  Very fast delivery and great product

  Review of 16/05/2023, following an experience of 26/04/2023 by MCNAMARA J.

• 5 / 5 1

  

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  Great communication and I was able to track the delivery the entire time. Candles were well packaged and are great quality. Thank you!

  Review of 16/05/2023, following an experience of 30/04/2023 by JOHN PETER M.

• 2 / 5 1

  

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  I received a different brand from that I had ordered.

  Review of 14/05/2023, following an experience of 18/03/2023 by AVRIL S.

  Answer by lourdes-giftshop.com

  

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  Dear customer, Please check your order confirmation. You have received the brand that you ordered. You can send the item back to us for a full refund. Thank you. Kind regards, your customer service

• 5 / 5 1

  

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  Very quick and efficient service

  Review of 14/05/2023, following an experience of 26/03/2023 by JOAN C.

• 5 / 5 1

  

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  Very happy fast delivery too

  Review of 14/05/2023, following an experience of 20/03/2023 by JAMES J.

• 5 / 5 1

  

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  Thank you Brothers and Sisters for the opportunity to make purchases. These are beautiful and the most valuable things I have ever bought in my life. God bless you

  Review of 14/05/2023, following an experience of 31/03/2023 by RAFAL M.

• 5 / 5 1

  

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  Awesome! They packed really securely. No damaged at all. Thank you so much!

  Review of 30/04/2023, following an experience of 06/03/2023 by EUNHYE L.

• 5 / 5 1

  

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  Ordering through Lourdes gift shop is a pleasant experience. Items arrive well packaged and all items are of a good quality.

  Review of 30/04/2023, following an experience of 20/03/2023 by ROBERT S.

• 4 / 5 1

  

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  I was a little disappointed with the size of the silver medallion. It’s not what I had expected for the money and shipping I paid.

  Review of 29/04/2023, following an experience of 04/03/2023 by JONATHAN V.

  Answer by lourdes-giftshop.com

  

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  Dear Customer, We are sorry that the medaillion does not meet your expectations. All sizes are given in the item description on our website. You can return the item for a full refund. Thank you for your understanding. Kind regards, Lourdes Giftshop Customer Service

• 5 / 5 1

  

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  I always buy the bistrot ones is real solid colour candles. Good quality

  Review of 29/04/2023, following an experience of 11/03/2023 by JACOB B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I ordered mine from New Zealand, long way away. Excellent communication, very accommodating and understanding. Gorgeous, Genuine products, looks exactly same as in the picture(website), highest quality craftsmanship. worldwide shipping. Nil issues at all. I would buy from the shop without a second thought. Parcel arrived on time with no issues. Overall, 5 ***** from me :-). Special shout out to Katia for the patience and support throughout the ordering process.

  Review of 29/04/2023, following an experience of 23/03/2023 by LIBIN B.

• 5 / 5 1

  

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  Thanks for such great opportunity to have the items, really appreciate it. And the Gift card, was perfect. Perhaps the fees and shipping costs will make me happier for future purchases. Also the intentions for prayer towards the Sanctuary of Lourdes is a suggestion and most needed thank you for everything and Make me closer to Jesus and Mother Mary. Peace be upon you. Special thank you for Katerina.

  Review of 21/04/2023, following an experience of 28/03/2023 by SAMANTHA G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Really satisfied with my purchase. Beautiful Blessed Virgin Mary Satues

  Review of 20/04/2023, following an experience of 28/03/2023 by JULIA R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Overall very pleased with the customer service and quality of the products; disappointed, though, that the free delivery on orders over a certain amount is no longer available. Makes one think twice about ordering more frequently.

  Review of 19/04/2023, following an experience of 16/03/2023 by EAMON C.

  Answer by lourdes-giftshop.com

  

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  Dear Customer, Thank you for your review. Unfortunately we cannot offer free shipping, as shipping costs from our supplier have risen a lot. Thank you for your understanding. Kind regards, Lourdes Giftshop Customer Service

• 5 / 5 1

  

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  Delivered correctly with no problems,..a good site and service

  Review of 19/04/2023, following an experience of 20/03/2023 by DARRELL S.

• 5 / 5 1

  

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  Wonderful service. Beautifully packed

  Review of 19/04/2023, following an experience of 05/03/2023 by STEPHANIE J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  My order came in really quick. I was happy with everything I received. Packaged very nicely

  Review of 19/04/2023, following an experience of 29/03/2023 by KARRIE W.

• 5 / 5 1

  

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  Nice things, received in good time

  Review of 19/04/2023, following an experience of 20/03/2023 by GREGORY S.

• 5 / 5 1

  

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  Beautiful statue , arrived a little late as a result of being misdirected but excellent customer service , very happy with my purchase

  Review of 19/04/2023, following an experience of 08/03/2023 by AMY C.

• 5 / 5 1

  

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  I am delighted with everything I have had from the Lourdes shop,from holy water to incense,..and it has enhanced my life, after and during a serious illness!

  Review of 19/04/2023, following an experience of 01/03/2023 by DARRELL S.

• 5 / 5 1

  

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  Item as promoted. Well packaged and arrived on time.

  Review of 19/04/2023, following an experience of 24/03/2023 by PATRICIA B.

• 5 / 5 1

  

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  I bought the most beautiful St. Bernadette statue. Very unique and absolutely stunning. I was pleasantly pleased! It was easy to find. The only thing I would like to see on this site is the pricing in usa dollars.

  Review of 19/04/2023, following an experience of 27/03/2023 by APRIL S.

• 5 / 5 1

  

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  Easy to order. Quick delivery. Good quality and authentic

  Review of 19/04/2023, following an experience of 26/03/2023 by DURY L.

• 5 / 5 1

  

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  Great service and beautiful gift.

  Review of 19/04/2023, following an experience of 20/03/2023 by PATRICIA B.

• 5 / 5 1

  

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  Speedy delivery, user friendly website and excellent communication with customer support. The products were excellent quality and overall it was a positive experience. I will definitely order again. Thank you.

  Review of 19/04/2023, following an experience of 26/03/2023 by ANDREA P.

• 5 / 5 1

  

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  I contacted the shop to ask re the authenticity of the Lourdes water because I was buying it as a gift for someone who is ill and wanted to reassure THEM about the water. I received a warm response to my email with an explanation that was rcompletely reassuring. I was impressed.

  Review of 19/04/2023, following an experience of 17/03/2023 by ANNA R.

• 5 / 5 1

  

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  Very nice stuff in your gift shop a love the stuff and will buy again .fast delivery to thanks 🙏

  Review of 19/04/2023, following an experience of 14/03/2023 by MARK L.

• 5 / 5 1

  

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  Always love shopping with you and looking through what you have and always prompt attention and delivery . Thank You 🙏🏻. Jessi. B

  Review of 19/04/2023, following an experience of 09/03/2023 by JESSI.B C.

• 5 / 5 1

  

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  Hi, Great product. Thank you Fran

  Review of 19/04/2023, following an experience of 21/03/2023 by FRANCK V.

• 5 / 5 1

  

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  This was my second purchase in consecutive months, ordering four beautifully crafted figurines as a gift for my troubled wife. We were delighted with everything. A very professional and seamless service. Thank you Lourdes.

  Review of 19/04/2023, following an experience of 09/03/2023 by STEVEN D.

• 5 / 5 1

  

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  Profesjonalna obsługa godna polecenia.

  Review of 19/04/2023, following an experience of 02/03/2023 by GRZEGORZ J.

• 5 / 5 1

  

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  Great communications, great customer service, speedy dispatch, good prices, all that and priestly blessings too. What's not to like? xxx

  Review of 05/04/2023, following an experience of 24/02/2023 by CHRISTINE F.

• 5 / 5 1

  

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  Fast delivery. Very pleased.

  Review of 05/04/2023, following an experience of 08/02/2023 by OLGA C.

• 5 / 5 1

  

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  nice products great service

  Review of 05/04/2023, following an experience of 15/02/2023 by JOHN H.

• 5 / 5 1

  

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  I bought rosary beads for my mum who is sick . They are lovely. Thank s 🙏.

  Review of 04/04/2023, following an experience of 28/02/2023 by JACQUELINE R.

• 5 / 5 1

  

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  , ordered some Lourdes Water a little while ago. It arrived promptly- well packed. Would not hesitate to re-order from the Gift Shop. Remember well the two visits I have made to the Holy Shrine-never to be forgotten

  Review of 28/03/2023, following an experience of 01/02/2023 by ANNE S.

• 5 / 5 1

  

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  The service was fantastic! I ordered online for delivery in the UK. There was a slight issue with the courier here and it was sorted very quickly on email. The Advisor was so helpful and came back to keep me updated more than I expected. Thank you :)

  Review of 25/03/2023, following an experience of 24/02/2023 by KEMP C.

• 5 / 5 1

  

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  Ordered 4 hand made figurines in 2 seperate deliveries.Both were well packed and arrived safely within days. Very efficient service and delighted with goods. Thank you. Would highly recommend.

  Review of 25/03/2023, following an experience of 25/02/2023 by STEVEN D.

• 5 / 5 1

  

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  Excellent service

  Review of 25/03/2023, following an experience of 09/02/2023 by GERALDINE K.

• 5 / 5 1

  

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  Very good no problems very straightforward I was very happy 😊

  Review of 26/11/2022, following an experience of 18/10/2022 by GERALDINE C.

• 5 / 5 1

  

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  I was looking for something for my mum and my brother first thing that came to my head was loads of Saint Bernadette my lady and you are everything what I wish for thank you so much from Stephen

  Review of 25/11/2022, following an experience of 26/10/2022 by STEPHEN B.

• 5 / 5 1

  

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  Brilliant

  Review of 25/11/2022, following an experience of 23/10/2022 by DAVID A.

• 5 / 5 1

  

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  Good site very pleased

  Review of 25/11/2022, following an experience of 30/10/2022 by FRANK R.

• 5 / 5 1

  

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  Excelente!!

  Review of 23/11/2022, following an experience of 27/10/2022 by CARMEN MILAGROS R.

• 5 / 5 1

  

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  I received parcel in good time and good order. I didnt open it I sent it straight on to a friend. Unfortunately it stolen on route.

  Review of 22/11/2022, following an experience of 17/10/2022 by PAULINE T.

• 5 / 5 1

  

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  I love it , feel a comfort to wear will be ordering more for other family members

  Review of 16/11/2022, following an experience of 07/10/2022 by EMMET G.

• 5 / 5 1

  

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  Completely pleased and delighted with the contact and eventual package ordered. Will certainly order more gifts as and when required.

  Review of 16/11/2022, following an experience of 16/10/2022 by ANNE S.

• 5 / 5 1

  

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  Fast delivery, good pricing and quality

  Review of 15/11/2022, following an experience of 17/10/2022 by SAMANTHA B.

• 5 / 5 1

  

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  It was great had what u wanted, good price, and came quickly after being ordered, thank you

  Review of 15/11/2022, following an experience of 26/10/2022 by LUCY B.

• 5 / 5 1

  

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  The range of products available on line are extensive and provide an excellent choice. The on line ordering and delivery process is also simple and efficient

  Review of 15/11/2022, following an experience of 26/10/2022 by ROBERT B.

• 5 / 5 1

  

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  Arrived quickly and all was lovely just like in the photographs

  Review of 15/11/2022, following an experience of 06/10/2022 by TINA O.

• 5 / 5 1

  

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  The medal is perfect. Shipped extremely quickly to me here in California. Would definitely recommend.

  Review of 15/11/2022, following an experience of 13/10/2022 by DANIEL W.

• 5 / 5 1

  

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  Excellent

  Review of 15/11/2022, following an experience of 18/10/2022 by RAFAEL G. G.

• 5 / 5 1

  

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  Fijne mooie winkel met vriendelijke en goeie service verkopen prachtige dingen voor weinig geld👍

  Review of 29/10/2022, following an experience of 13/09/2022 by JOANNE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Super ..

  Review of 29/10/2022, following an experience of 06/09/2022 by MEGAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I’am satisfying and glad for the beatuful things

  Review of 29/10/2022, following an experience of 13/09/2022 by CRAIG J. *

  *Pseudonymized data at the request of the author

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