monbento.co.uk

Customer reviews for monbento.co.uk

4.4 / 5 1

Calculated from 39 reviews obtained over the last 12 months

39 reviews since 28/08/2023

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Information monbento.co.uk

  • Company

    Monbento

  • Description

    Eat wherever you want with monbento! Take lunches and snacks along everywhere with bento/lunch boxes and accessories both elegant and handy.

  • Address

    2 RUE MICHEL ROCARD 63000 CLERMONT-FERRAND

  • Website

    https://www.monbento.co.uk/

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Customer reviews

  • 5 / 5 1
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    Love it

    Review of , following an experience of by

  • 2 / 5 1
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    I've just received my order and I'm very disappointed because I paid for the bottle and cutlery to be customised.

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  • 5 / 5 1
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    Excellent customer service, very helpful.

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  • 5 / 5 1
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    This was not my first, and definitely not my last bento box. Monbento is just perfect in every way, the best I've ever had.

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  • 1 / 5 1
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    Haven't receive my order

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by monbento.co.uk
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    Thank you for sharing your opinion. Although we are not responsible for delivery, we are responsible for the smooth transit of your order through our partners. Your shipping experience is not a true reflection of the nature of the service we wish to provide to our customers. Please be assured that your complaint has been forwarded to the relevant managers so that the necessary corrective measures can be taken.

  • 5 / 5 1
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    it was over all great

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  • 5 / 5 1
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    I have been truly happy using Monbento products from 2018 to the present; they have always been my choice. Thank you for creating innovative and high-quality products!

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  • 4 / 5 1
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    Produit beau et correct, ne reste plus qu'à l'utiliser et voir à la longue.

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  • 5 / 5 1
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    Great

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    It's user friendly

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  • 5 / 5 1
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    It's user friendly

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  • 5 / 5 1
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    Quick and smooth delivery. Products are even better in person than in the pictures. Highly recommended.

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  • 4 / 5 1
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    Only complain I have, is that customize boxes couldn't be added to cart. error 404 would always occur

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  • 5 / 5 1
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    Fast shipping

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    ...

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  • 4 / 5 1
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    Well

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  • 3 / 5 1
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    I am satisfied with the site, however there appears some problems in delivery.

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  • 5 / 5 1
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    absolutely stellar support

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  • 5 / 5 1
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    Five stars! The site is amazing!

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  • 4 / 5 1
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    strona przejrzysta i czytelna pomimo faktu że w obcym języku.

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  • 5 / 5 1
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    Everything is clear

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 2 / 5 1
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    The first top lid I received with my bento box was scratched, so they sent me a new one, but the new one has a deep indentation in the middle. So weird that they wouldn’t replace a flawed item with an intact one

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by monbento.co.uk
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    Hello, we regret sincerely that the after sale service product sent was not in good shape at reception. We invite you to contact our customer care to resolve the incident.

  • 4 / 5 1
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    Almost perfect 5* (4.9*) Very happy with the construction and lightness of the bento. Been a great buy for work as I don’t want to eat works unhealthy food everyday. Can fit a lot inside just one compartment if you use some space knowledge (ex chef pays off hahaha) The sauce pot extras were a good addition along with the cutlery set for easy use and storage. Incredibly easy to clean and assemble. The ice block extra works regardless of using one or two bento sections. Food keeps very cool if stored with a cool bag and an ice block at work (work in hot environments). My only issue that stops it been a 5* is the black coating I chose arrived with a few marks on it. (Not scratched just dull line marks). Nothing devastating but also a potential issue with either recycled products or delivery.

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  • 5 / 5 1
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    Site was clean, easy to navigate, found what I was looking for relatively quickly.

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  • 5 / 5 1
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    Definitely one of the priciest choices, however the product line is very well thought out, the service and delivery were on point and the website and ordering were top notch.

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  • 5 / 5 1
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    Everything is beautiful, well functioning and I just love them <3

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Very easy to navigate and simple to order.

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  • 4 / 5 1
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    Site has everything I need and is easy to navigate.

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  • 5 / 5 1
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    Thank you for this amazing product!

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  • 5 / 5 1
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    Super quick delivery to UK, and products are amazing, same quality as when I first bought something 10 years ago, just fabulous!!!

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  • 5 / 5 1
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    Navigation on the site was fine, some products were out of stock when I made the purchase, which was annoying at the time but not off-putting.

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  • 2 / 5 1
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    The photos on the website is very misleading, it looks like the box has lot of space for food. In reality the box can’t fit a double sandwich. Only 1-2 strawberries. no space for yogurt or crisps.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

    Answer by monbento.co.uk
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    Thanks a lot for your remark. We have alerted the service in charge of photos on the website in order to improve the understanding of the product.

  • 4 / 5 1
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    User friendly website

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy to navigate, great choice.

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  • 5 / 5 1
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    Site was very easy to use, clearly showed extras than could go with the main products.

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  • 3 / 5 1
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    Too many products and hard to see the differences between each of them. The sizing js confusing too.

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    Answer by monbento.co.uk
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    Thanks a lot for your message. It's really important for us to improve the user experience on our website. Your remark has been forwarded to our website team!

  • 5 / 5 1
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    I just love these. So useful. Can’t imagine being without them now💓

    Review of , following an experience of by

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