Review Summary
Monbento receives praise for its high-quality products, excellent packaging, and user-friendly website that simplifies navigation and selection.
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Dominika F.
19 Aug 2026
Verified reviewThe graphic on the lid of my Monbento “Original Graphic Floral” lunch box completely washed off after just one cycle in the dishwasher. I contacted customer support, and they pointed out that the product description says the lid should be washed by hand. That is true. However, the product is also prominently advertised as “dishwasher-safe” at the top of the product page, without any visible disclaimer that the printed lid is an exception. This is misleading and makes it very easy for customers to damage the product by following the advertised care instructions. I could understand the graphic gradually fading or deteriorating after repeated dishwasher use, but having it completely disappear after a single wash is unacceptable—especially for a plastic lunch box priced at €39.90. At this price point, I would expect either a much more durable print or, at the very least, a clear and prominent warning that the graphic lid must not be put in the dishwasher.
Reply from Monbento.co.uk
Bonjour, Merci pour votre retour détaillé. Nous sommes sincèrement navrés que le décor de votre Original Graphic Floral se soit effacé après un passage au lave-vaisselle. Nos couvercles imprimés sont effectivement à laver à la main afin de préserver le motif dans le temps. Nous comprenons toutefois votre remarque concernant la lisibilité de cette information si la compatibilité lave-vaisselle affichée sur la page produit n’indique pas assez clairement cette exception. Votre retour est très important pour nous, car il nous aide à améliorer la présentation de nos conseils d’entretien et à éviter toute confusion. Nous le transmettons à notre équipe afin de rendre cette information plus visible. Si votre échange avec notre service client est toujours en cours, vous pouvez recontacter notre équipe à l’adresse support@monbento.com, afin que votre dossier puisse être réétudié. Belle journée, L’équipe monbento®
Reply from Dominika F.
Thank you, I appreciate your response. I've sent this feedback to your support team already (334272) but so far I only received their first answer being 'inappropriate use of product'. Is there anything else I should do now?
Reply from Dominika F.
Thank you, I appreciate your response. I've sent this feedback to your support team already (334272) but so far I only received their first answer being 'inappropriate use of product'. Is there anything else I should do now?
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Joana S.
11 Aug 2026
Verified reviewThe coloque option erre reduced, I could not find the one i wanted. The delivery is not ter been done
Reply from Monbento.co.uk
Hello, Thank you for your feedback. We are sorry that the available color options did not allow you to find the one you wanted. We also understand your disappointment regarding the delivery, which has not yet been completed. If your order is still pending, please contact our customer service team at support@monbento.com, so they can check the delivery status and help you find a solution. Have a lovely day, The monbento® team
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M. B.
3 Aug 2026
Verified reviewTop! Produit de qualité et ravie de pouvoir se faire livrer les produits français Pyrex à l’étranger via un site sérieux.
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Sofia S.
23 Jul 2026
Verified reviewNeeds more personalization colours
Reply from Monbento.co.uk
Hello, Thank you for your feedback! We have taken note of your comment regarding the color options available for personalization. Your feedback helps us better understand your expectations and improve our options, so we can offer products that suit everyone’s preferences even better. Have a lovely day, The monbento® team
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Zdenka K.
23 Jul 2026
Verified reviewVery well packed. Awesome boxes. I think it's more for trip or for adults as it will be very sad to loose some box for example when child forget it at school. I am very happy.
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Norma N.
23 Jul 2026
Verified reviewStill waiting for the product. I’m happy to leave a good review as soon as I get my order
Reply from Monbento.co.uk
Hello, Thank you for your feedback. We are sorry that you have not received your order yet. We completely understand that you cannot review the product for now. If your delivery is still pending, please contact our customer service team at support@monbento.com, so they can check the tracking of your order. Have a lovely day, The monbento® team
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I-Ching S.
26 Jun 2026
Verified revieweasy to navigate and found what I need
Reply from Monbento.co.uk
Hello, Thank you so much for your feedback! We’re happy to hear that you easily found the Wonder green Bear on our website. We hope this portable kids’ meal tray will be part of many lunches and snacks, with its practical compartments and fun design made for little ones. Have a lovely day, The monbento® team
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Johnny V.
22 Jun 2026
Verified reviewThe site is beautiful and easy to navigate. However, I think the pictures do not convey the scale of the products well at all.
Reply from Monbento.co.uk
Hello, Thank you very much for your feedback! We’re happy to hear that you find our website beautiful and easy to navigate. To help customers better picture the products, we include several lifestyle images showing them in real-life situations. The dimensions are also clearly stated on each product page to give a precise idea of the size and avoid any surprises upon delivery. We’ll still take your comment into account, as we’re always looking to make the online shopping experience even clearer and more transparent. Have a lovely day, The monbento® team
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David M.
9 Jun 2026
Verified reviewAll items ordered were accurate from their product descriptions. Items are of good quality and worth it for the price.
Reply from Monbento.co.uk
Hello, Thank you so much for your feedback! We’re happy to hear that the items you received matched the product descriptions on our website. Knowing that you are satisfied with their quality and value for money means a lot to us. We hope your monbento® products will be part of many everyday meals to come. Have a lovely day, The monbento® team
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Lizzy B.
2 Jun 2026
Verified reviewEasy to understand, lots of options.
Reply from Monbento.co.uk
Hello, Thank you very much for your feedback! We’re glad to hear that everything was easy to understand and that you enjoyed having plenty of options to choose from. We hope your Original monbento® x Hindbag Olive checks will be just as enjoyable to use, with its unique design and practical format for carrying your meals anywhere. Have a lovely day, The monbento® team
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António L.
11 Mar 2026
Verified reviewEasy to use.
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Matijas K.
18 Feb 2026
Verified reviewThey sent the wrong item, one box contained an item of a different color. The company ignored my complaints. They don't want to respond.
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Tami V.
11 Jan 2026
Verified reviewEverything was easily found and the kategories are very understandable
Reply from Monbento.co.uk
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you found everything easily and our categories understandable. Your satisfaction is our priority, and we appreciate your support. Best regards, monbento team
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Angeliki S.
24 Nov 2025
Verified reviewFive
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Patricia W.
28 Oct 2025
Verified reviewWhen there was something wrong, it was immediately solved
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Catarina F.
22 Oct 2025
Verified reviewxxx
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Ingrid P.
3 Oct 2025
Verified reviewEasy to find and select items.
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Vera N.
26 Sept 2025
Verified reviewexcellent
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Orban F.
26 Sept 2025
Verified reviewThe order went through easily, and I got what I expected
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Fabrice V.
26 Sept 2025
Verified reviewbonjour, problème de livraison avec DPD
Reviews displayed in chronological order