Customer reviews for pyrex.co.uk

Customer reviews

• 4 / 5 1

  

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  Replacement lid for originals that were broken and worn out.

  Review of 16/07/2024, following an experience of 06/07/2024 by DAVID W.

• 5 / 5 1

  

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  Easy ordering, good price & product, arrived quickly- all good!

  Review of 13/07/2024, following an experience of 04/07/2024 by LIZ C.

• 5 / 5 1

  

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  Timely delivery

  Review of 11/07/2024, following an experience of 03/07/2024 by ANONYMOUS A.

• 4 / 5 1

  

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  Quality brand that’s been in the market a ling time. Synonymous with quality. Only gripe is the fact that PYREX and pyrex are different qualities. And that the markings on their jugs do not survive the dishwasher

  Review of 11/07/2024, following an experience of 02/07/2024 by KIERAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent service arrived in 48 hours .i wood use Pyrex again

  Review of 10/07/2024, following an experience of 02/07/2024 by PAUL P.

• 4 / 5 1

  

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  Order went thro' quickly & efficiently.

  Review of 07/07/2024, following an experience of 26/06/2024 by DIANE K.

• 5 / 5 1

  

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  Fast and easy ordering, very straight forward, no hassle.

  Review of 04/07/2024, following an experience of 20/06/2024 by CORINA D.

• 5 / 5 1

  

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  Best qualitu products with no equivalent on the market. Thank you Pyrex team!

  Review of 03/07/2024, following an experience of 22/06/2024 by JEVGENIJS L.

• 5 / 5 1

  

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  Fast delivery. Excellent product

  Review of 28/06/2024, following an experience of 18/06/2024 by TONY S.

• 4 / 5 1

  

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  £7 dish - £4.50 for replacement lids.My original lids didn't last much more than 6 months. Usage has been freezer to microwave to table - I see my replacements aren't rated for microwave

  Review of 28/06/2024, following an experience of 16/06/2024 by PETER J.

• 1 / 5 1

  

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  Although I accidentally ordered the wrong size, Pyrex went out of their way to be as unhelpful as they could, not only stating I received my order, but that they would NOT allow me to exchange the order for the size I intended to purchase. If ordering from them, be precise in you're selection, because if you accidentally order the wrong size, rest assured, you are stuck with what you ordered, as they WILL NOT EXCHANGE nor contemplate to. Such a TERRIBLE SHOPPING EXPERIENCE with PYREX, Stay clear!!!

  Review of 28/06/2024, following an experience of 11/06/2024 by MARK A.

• 5 / 5 1

  

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  Am sick of filling stupid bloody surveys in everytime I do something. Now go away and annoy someone else.

  Review of 28/06/2024, following an experience of 11/06/2024 by MARK W.

• 5 / 5 1

  

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  No problems, item arrived promptly, well packaged.

  Review of 28/06/2024, following an experience of 11/06/2024 by ANTHONY K.

• 1 / 5 1

  

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  They delivered the wrong size casserole and insisted it was the right size. It was not as advertised on their website

  Review of 27/06/2024, following an experience of 12/05/2024 by E-M W.

• 4 / 5 1

  

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  Although I did not get the right shape of lid. I wanted an oval shape peacock green. Service was good, and delivery on time. I have returned though. Waiting for my refund to be credited to my account. Thanks

  Review of 18/06/2024, following an experience of 09/06/2024 by SONIA R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy website,well packed and fast delivery.

  Review of 12/06/2024, following an experience of 29/05/2024 by PAUL B.

• 1 / 5 1

  

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  I received the wrong items . I ordered 15 x 15 replacement lids and received 20 x 20 replacement lids. I have e-mailed you twice to correct this situation and I have had no reply. I am still waiting for you to action and either refund me or send the correct lids

  Review of 12/06/2024, following an experience of 24/05/2024 by RYAN T. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Good storage but the dishes are to shallow it exposes more food to the air so wider amount to possibly get freezer burn. If the dishes held the same amount but were deeper than the amount of food open to the air is vastly smaller. If you half the length of these dishes it would double the depths and therefore half the amount of food would be exposed to the air.

  Review of 12/06/2024, following an experience of 02/06/2024 by ANONYMOUS R.

• 5 / 5 1

  

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  Great company and products. Last year and good for oven and then leftovers in fridge/freezer. Delivery came quickly

  Review of 05/06/2024, following an experience of 27/05/2024 by SADIA M.

• 5 / 5 1

  

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  Fantastic anti plastic solution. It's all zero plastic and looks way way better to store food in. Also dries better than plastic containers in a dishwasher.

  Review of 05/06/2024, following an experience of 27/05/2024 by UPEKHA L.

• 5 / 5 1

  

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  Good

  Review of 29/05/2024, following an experience of 20/05/2024 by DAVID B.

• 5 / 5 1

  

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  Recevied new spare parts (replacement lids). I ordered these spare lids, because the original lids got damaged over time. New parts fit perfectly.

  Review of 20/05/2024, following an experience of 10/05/2024 by NATASHA K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Pyrex lives up to its reputation of providing excellent quality products

  Review of 18/05/2024, following an experience of 05/05/2024 by PAULINE F.

• 5 / 5 1

  

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  Very good all round

  Review of 12/05/2024, following an experience of 26/04/2024 by JEFF B.

• 5 / 5 1

  

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  Easy to order at a reasonable price compared to other companies, also sent well packaged and quickly.

  Review of 09/05/2024, following an experience of 30/04/2024 by PHILIP C.

• 5 / 5 1

  

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  excellent product very pleasedgoo

  Review of 09/05/2024, following an experience of 28/04/2024 by IAN G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Arrived as expected

  Review of 07/05/2024, following an experience of 28/04/2024 by SANGEETHA R.

• 5 / 5 1

  

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  Perfect to keep using your Pyrex ware. Super fast delivery.

  Review of 05/05/2024, following an experience of 20/04/2024 by JACQUELINE W.

• 5 / 5 1

  

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  It was easy to navigate the website and find the item I required before ordering. Delivery was only a few days and the item was securely packaged. The litre jug will be a useful addition to my kitchen equipment and I chose Pyrex based on previous experience of products. I am endeavouring to replace some of my plastic products to reduce the issue of disposal.

  Review of 02/05/2024, following an experience of 23/04/2024 by MRS. C.

• 5 / 5 1

  

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  Hello, very quick ordering and very quick delivery. Thank you kindly.

  Review of 02/05/2024, following an experience of 18/04/2024 by ANDREW G.

• 5 / 5 1

  

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  easy ordering, fast delivery could not be happier :)

  Review of 01/05/2024, following an experience of 23/04/2024 by KIRSTY H.

• 5 / 5 1

  

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  This product is fantastic just what I was looking for thanks

  Review of 30/04/2024, following an experience of 22/04/2024 by PAUL M.

• 5 / 5 1

  

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  Prompt delivery of a replacement lid. Very pleased.

  Review of 28/04/2024, following an experience of 13/04/2024 by CLARE D.

• 4 / 5 1

  

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  It's ok.

  Review of 25/04/2024, following an experience of 16/04/2024 by MADELEINE B.

• 5 / 5 1

  

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  Great product

  Review of 20/04/2024, following an experience of 06/04/2024 by NOHA /.

• 5 / 5 1

  

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  Good

  Review of 20/04/2024, following an experience of 12/04/2024 by AMANDA L.

• 5 / 5 1

  

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  Excellent product well Happy with them

  Review of 16/04/2024, following an experience of 07/04/2024 by PAUL P.

• 5 / 5 1

  

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  Excellent Service. Very professional and efficient

  Review of 13/04/2024, following an experience of 05/04/2024 by WILL H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  i have found pyrex bowls and dishes to be versatile pieces of equipment in the kitchen. Being glass they are free of microplastics and potential hormone-affecting chemicals and TVOCs. Used sensibly they handle hot and cold material and can be cleaned in a dishwasher. Although not unbreakable- they are tough and durable, and used sensibly should last a very long time.

  Review of 13/04/2024, following an experience of 23/03/2024 by ALISTAIR M.

• 1 / 5 1

  

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  Extremely disappointed with the prep and store bowl. The lid is loose which means it’s not air tight and will not keep the food fresh. I reported this to customer services three weeks ago and they haven’t still addressed the matter to issued a refund. Customer services, is poor to say the least, they keep using the incorrect pronouns to address (despite me telling them), I have asked them to raise a formal complaint twice, they haven’t. It’s just really bad. My advise would be go to shop and test the product before you buy because you won’t get anywhere with Pyrex direct.

  Review of 13/04/2024, following an experience of 12/03/2024 by JOHN R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  A great strong glass dish.

  Review of 05/04/2024, following an experience of 20/03/2024 by PAUL B.

• 4 / 5 1

  

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  It was easy to find what I wanted and order the right product. The dish I ordered was great, and the only reason I haven’t given excellent was the delivery, which was DHL’s fault NOT Pyrex’s.

  Review of 05/04/2024, following an experience of 20/03/2024 by MARK G.

• 5 / 5 1

  

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  Well packed and very fast shipment.

  Review of 05/04/2024, following an experience of 20/03/2024 by JENNIFER S.

• 3 / 5 1

  

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  Stock levels very low

  Review of 05/04/2024, following an experience of 20/03/2024 by ROSS E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very high quality product. I am very happy with the purchase. Highly recommend.

  Review of 28/03/2024, following an experience of 14/03/2024 by SHAH S.

• 5 / 5 1

  

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  Very quick and easy to order. Prompt delivery.

  Review of 26/03/2024, following an experience of 14/03/2024 by IRENE B.

• 5 / 5 1

  

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  On Time and well packaged for delivery.

  Review of 25/03/2024, following an experience of 10/03/2024 by KATHLEEN J.

• 5 / 5 1

  

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  Good range of items on the website and ordering process was easy. My order arrived within two days and was very well packed with no breakages.

  Review of 23/03/2024, following an experience of 13/03/2024 by LORRAINE R.

• 5 / 5 1

  

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  Website is well set out and it is easy to find what you want. Dimensions of items are comprehensive. Purchases are shipped very quickly and efficiently. On the whole, I have been very happy with the quality of Pyrex products. Highly recommend this company.

  Review of 22/03/2024, following an experience of 13/03/2024 by LORNA M.

• 5 / 5 1

  

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  Excellent quality have used for years

  Review of 22/03/2024, following an experience of 13/03/2024 by JASBIR R.

• 5 / 5 1

  

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  excellent service and products

  Review of 19/03/2024, following an experience of 09/03/2024 by ROBERT S.

• 5 / 5 1

  

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  Easy to use website.

  Review of 19/03/2024, following an experience of 09/03/2024 by JOANNE G.

• 5 / 5 1

  

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  Good customer service, products arrived with default and got them replaced instantly

  Review of 19/03/2024, following an experience of 10/03/2024 by MAXIME R.

• 4 / 5 1

  

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  They are as advertised, the plastic clips on the lids are a bit large but liveable with.

  Review of 17/03/2024, following an experience of 03/03/2024 by RODERICK S.

• 5 / 5 1

  

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  Easy to use site, delivery was excellent and faster than I expected

  Review of 13/03/2024, following an experience of 04/03/2024 by EMILY W.

• 4 / 5 1

  

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  Good points: excellent quality products, items arrived speedily and with no breakages because they were very well packed. Could be better: too many products listed but not in stock. I couldn't take advantage of the free postage offer because although I was only a couple of £ short, all the small items I was interested in adding were sold out. The different ranges are rather confusing and it isn't clear which are the newer versions of very similar products.

  Review of 12/03/2024, following an experience of 03/03/2024 by SIMON R.

• 5 / 5 1

  

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  Very fast, well packaged delivery and easy to order and pay.

  Review of 10/03/2024, following an experience of 26/02/2024 by TEAGAN H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  No complaints everything was excellent

  Review of 07/03/2024, following an experience of 27/02/2024 by BILL P.

• 5 / 5 1

  

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  It was very easy to place my order, and although I placed at the end of the week it was with us on the Tuesday. We were very impressed with the way the order was packaged, upon opening we examined our products and found a couple of marks that we were unsure of so contacted Pyrex, they asked for photos and got back to us the next day and assured us that all was OK, we received excellent service also excellent value for money.

  Review of 05/03/2024, following an experience of 23/02/2024 by KATHLEEN P.

• 5 / 5 1

  

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  Simple and straight forward to use

  Review of 05/03/2024, following an experience of 20/02/2024 by SARAH O.

• 5 / 5 1

  

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  Very easy to do order the replacement lids I wanted. Was very impressed with how soon they were delivered.

  Review of 04/03/2024, following an experience of 19/02/2024 by PATRICIA U.

• 5 / 5 1

  

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  Excellent product. Good design. Good price. Free from plastic.

  Review of 03/03/2024, following an experience of 16/02/2024 by SHAH S.

• 5 / 5 1

  

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  All excellent; easy to order, and just what I was looking for.

  Review of 02/03/2024, following an experience of 22/02/2024 by PAMELA G.

• 5 / 5 1

  

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  Excellent company to deal with, good web site.

  Review of 02/03/2024, following an experience of 22/02/2024 by SHIRLEY D.

• 5 / 5 1

  

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  Perfection

  Review of 02/03/2024, following an experience of 18/02/2024 by RENE B.

• 5 / 5 1

  

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  Efficient ordering and delivery service and great product.

  Review of 01/03/2024, following an experience of 15/02/2024 by RAE K.

• 5 / 5 1

  

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  Good quality product as usual

  Review of 01/03/2024, following an experience of 14/02/2024 by MICHELLE F.

• 5 / 5 1

  

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  It was easy to find the item I wanted on the site. Delivery was quicker than I anticipated. Just a small point, I didn't get the promised email notifying me of the impending delivery.

  Review of 01/03/2024, following an experience of 12/02/2024 by JEAN G.

• 5 / 5 1

  

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  Brilliant Pyrex quality and service

  Review of 01/03/2024, following an experience of 20/01/2024 by ANDREA V.

• 2 / 5 1

  

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  I had a problem with my order - two out of the three items had damage/flaws. I struggled to cope with the process for reporting a problem with my order because the system is a bit clunky and not very intuitive - it could do with a sort out - I suspect it is not ideal for the people who work for Pyrex any more than it is for the customers. Eventually Pyrex sent out replacements for the two items but unfortunately one (the jug with a lid) has almost exactly the same spider web type fine crack on the base so I will need to get back in touch about that. I hope this time things will run more smoothly. I didn't need to return the first jug but I think it might be a good idea if Pyrex collected the two jugs because it looks to me as if there may be a problem with that batch of their production run as it looks like an issue with the manufacture process rather than damage in transit - they look like stress fractures during cooling maybe? I am hopeful this can be sorted out but it is not great as an advertisement for their quality control systems.

  Review of 01/03/2024, following an experience of 09/02/2024 by MICHELE B.

• 4 / 5 1

  

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  I placed an order for 6 sets, although there was a mistake in the items sent to me by the company, it was immediately rectified when I emailed the customer service.

  Review of 01/03/2024, following an experience of 26/12/2023 by REBECCA G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy to order.Items were well packed and were delivered very quickly.

  Review of 01/03/2024, following an experience of 08/02/2024 by PAUL B.

• 5 / 5 1

  

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  Fabulous dishes and fast delivery, very happy

  Review of 22/02/2024, following an experience of 11/02/2024 by SUSAN G.

• 5 / 5 1

  

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  High grade

  Review of 22/02/2024, following an experience of 09/02/2024 by ANONYMOUS W.

• 4 / 5 1

  

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  Easy enough to use, everything functioning properly.

  Review of 20/02/2024, following an experience of 06/02/2024 by ALISTAIR B.

• 5 / 5 1

  

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  Great website, easy to navigate and checkout.

  Review of 18/02/2024, following an experience of 05/02/2024 by MECHELLE M.

• 5 / 5 1

  

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  So glad to have found this site! A must for us pyrex fans especially the sale items.

  Review of 17/02/2024, following an experience of 02/02/2024 by ABBIE V.

• 5 / 5 1

  

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  Great company

  Review of 17/02/2024, following an experience of 02/02/2024 by LIGITA K.

• 5 / 5 1

  

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  Very useful for storage and microwaving

  Review of 14/02/2024, following an experience of 02/02/2024 by HELEN B.

• 5 / 5 1

  

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  Arrived very quickly

  Review of 14/02/2024, following an experience of 05/02/2024 by HELEN P.

• 5 / 5 1

  

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  Excellent service & great product

  Review of 13/02/2024, following an experience of 02/02/2024 by MARTY D.

• 5 / 5 1

  

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  Great product, detail about the product accurate

  Review of 13/02/2024, following an experience of 30/01/2024 by ALICE B.

• 5 / 5 1

  

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  Excellent site and very pleased to have free delivery. Arrived quickly.

  Review of 13/02/2024, following an experience of 04/02/2024 by GEORGINA S.

• 5 / 5 1

  

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  As expected, Pyrex is always good for me - useful and of good quality. I like good quality in all things. My order enables a little system whereby I transfer fresh foods from shop plastic containers into glass. The food stays fresh and lasts longer in my fridge......salads, beansprouts etc. Just as I hoped - it works for me. Thank you.

  Review of 13/02/2024, following an experience of 23/01/2024 by JEAN M.

• 5 / 5 1

  

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  Great to be able to replace lids. Nothing wrong with the dishes but 35 years plus of use had made the lids loose and split on the corners.

  Review of 13/02/2024, following an experience of 03/02/2024 by ELAINE N.

• 2 / 5 1

  

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  Unfortunately, the wrong product was sent. I contacted the help service and received an automated reply saying that my query would soon be dealt with. Heard nothing since - 10 days on.

  Review of 13/02/2024, following an experience of 24/01/2024 by PHIL A.

• 5 / 5 1

  

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  Good site easy to find buy what you want

  Review of 13/02/2024, following an experience of 03/02/2024 by CHRIS R.

• 5 / 5 1

  

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  Order processed quickly. Beautifully packed in sustainable materials.

  Review of 13/02/2024, following an experience of 03/02/2024 by PAT R.

• 5 / 5 1

  

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  Excellent product. Beautifully packed, in environmentally-friendly packaging. Very good value in the New Year reductions, with even free delivery for a limited time. I feel thoroughly grateful for such great customer care. Thank you.

  Review of 13/02/2024, following an experience of 03/02/2024 by ELIZABETH A.

• 5 / 5 1

  

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  Fab replacements, reasonably priced and delivered promptly as promised thanks.

  Review of 13/02/2024, following an experience of 04/02/2024 by NICK W. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Make an order for some pyrex dishes. They arrived smashed because they had sent in a box with no packaging/padding. I contacted them and they asked me to try and remove the hundreds of shards of glass embedded in the silicone of the dishes that hadn't smashed, risking injury to myself as well as the possibility of me missing some on a product which is going to contain food. They then replaced and send them again without any packaging.

  Review of 10/02/2024, following an experience of 21/01/2024 by LEAH T.

• 5 / 5 1

  

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  Oven baking tray

  Review of 10/02/2024, following an experience of 27/01/2024 by LYNDSEY G.

• 5 / 5 1

  

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  Long lasting, practical, brilliant, containers for food. The lids are watertight - don’t leak. I bought these as I already have Pyrex storage which is 20 years old and am unable to replace the lids. The new ones are even better and will “ outlive” me by yonks.

  Review of 10/02/2024, following an experience of 19/01/2024 by ANONYMOUS W.

• 5 / 5 1

  

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  Great value Good quality and very fast delivery

  Review of 03/02/2024, following an experience of 26/01/2024 by MARION D.

• 5 / 5 1

  

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  Really pleased with the items as was looking for a plastic free option. These are great

  Review of 31/01/2024, following an experience of 15/01/2024 by CAROLINE S.

• 5 / 5 1

  

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  Great functional container

  Review of 31/01/2024, following an experience of 19/01/2024 by NAM H.

• 4 / 5 1

  

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  Very useful I am able to use it my air fryer

  Review of 31/01/2024, following an experience of 15/01/2024 by ROY B.

• 5 / 5 1

  

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  High quality cookware products - excellent value for money and hassle free delivery. Very please with the purchase.

  Review of 31/01/2024, following an experience of 13/01/2024 by PETER C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I signed up for the newsletter and I get notified with the best deals available directly from Pyrex online shop. I get my top quality items at better prices than Amazon or any other dealers!

  Review of 31/01/2024, following an experience of 14/01/2024 by MONICA P.

• 5 / 5 1

  

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  Excellent customer services. Had an issue with my order which was dealt with efficiently and professionally

  Review of 31/01/2024, following an experience of 18/01/2024 by MRS P.

• 5 / 5 1

  

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  I am very pleased with company’s excellent service , prompt delivery & outstanding customer service.

  Review of 31/01/2024, following an experience of 15/01/2024 by FAYE L. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Fast efficient order - sadly let down by the courier company used, who left the order at the roadside, 1/4 mile from the property, claiming there was ‘no access’. All other delivery companies manage to access my property

  Review of 31/01/2024, following an experience of 12/01/2024 by DUNCAN H.

• 5 / 5 1

  

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  Very good quality.

  Review of 31/01/2024, following an experience of 10/01/2024 by PRISCILLA L.

• 2 / 5 1

  

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  My order arrived with a dish damaged. There is no obvious way of contacting customer services.

  Review of 30/01/2024, following an experience of 05/01/2024 by SOFIA C.

• 4 / 5 1

  

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  No review

  Review of 23/01/2024, following an experience of 06/01/2024 by PETER V.

• 5 / 5 1

  

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  good product

  Review of 20/01/2024, following an experience of 11/01/2024 by PHIL H.

• 5 / 5 1

  

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  Purchased spare lids for my Pyrex dishes. Easy to navigate website and speedy delivery.

  Review of 18/01/2024, following an experience of 09/01/2024 by ANN M.

• 4 / 5 1

  

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  Whilst the lids fit perfectly, the cost was more than the original dish and lid set.

  Review of 17/01/2024, following an experience of 08/01/2024 by SAMANTHA T.

• 5 / 5 1

  

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  Good easy website, service and delivery

  Review of 16/01/2024, following an experience of 03/01/2024 by ELAINE T.

• 5 / 5 1

  

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  Great quality, should last for years and years

  Review of 16/01/2024, following an experience of 05/01/2024 by STEPHEN W.

• 3 / 5 1

  

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  Pleased with the product, which is very hard to find in the UK. But I was a little disappointed with the delivery. The two bowls arrived in a flimsy cardboard box with minimal packaging. They could easily have been damaged in transit. The box was wet too and hence weakened further.

  Review of 13/01/2024, following an experience of 27/12/2023 by PAUL SIMON H.

• 5 / 5 1

  

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  Well packaged. Thank you.

  Review of 13/01/2024, following an experience of 29/12/2023 by ANNA B.

• 5 / 5 1

  

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  these are the only ones w/o plastic i have found and it is very very good to have produced these. in time to come people will be more generally aware of the health dangers of storing food in plastic, not to mention the cradle to grave costs of producing it

  Review of 13/01/2024, following an experience of 03/01/2024 by ELAINE L.

• 5 / 5 1

  

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  the replacement lid I needed was available and arrived in a timely manner.

  Review of 13/01/2024, following an experience of 26/12/2023 by CHRISTINA H.

• 5 / 5 1

  

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  I really like them, I would like to see the silicone seals being sold separately as I have a feeling that they will stretch over time, awaiting on the larger size container to come in stock

  Review of 13/01/2024, following an experience of 04/01/2024 by ERIN E.

• 4 / 5 1

  

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  easy order and quick delivery, very well wrapped, no breakages or anything.

  Review of 13/01/2024, following an experience of 30/12/2023 by ZACH W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Good

  Review of 13/01/2024, following an experience of 20/12/2023 by JACQUELINE F.

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