What do Internet users think about runnerinn.com ?

Read 850 reviews of runnerinn.com - Overall Customer Rating of 4.6/5

What is runnerinn.com's address ?

Adresse Principale C/ Pirineus, 9 Celrà

Reviews runnerinn.com | All reviews of runnerinn.com

4 / 5

Good quality. Nice and like picture. Its not from DK so a little long delivery time.

Review of 12/11/2023, following an experience of 28/10/2023 by KAMILLA K.

Answer by runnerinn.com

Dear Kamilla, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

customer service exactly as I imagined, without reservations

Review of 12/11/2023, following an experience of 22/10/2023 by KAREL V.

Answer by runnerinn.com

Dear Karel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

As always excellent service - Good communications. Good Product prices and Delivery options. Good website with clear navigation and good product descriptions, videos, photos and 360 views. Make and all round positive and enjoyable shopping experience.

Review of 12/11/2023, following an experience of 30/10/2023 by SIMON BRADY A.

Answer by runnerinn.com

Dear simon brady, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Swift service as always.

Review of 12/11/2023, following an experience of 23/10/2023 by DANIEL B.

Answer by runnerinn.com

Dear Daniel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

Came within the time stated at a good price, better than anyone else at the time

Review of 12/11/2023, following an experience of 25/10/2023 by WILL B.

Answer by runnerinn.com

Dear Will, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

I ordered the Saucony Endorphin Pro 3, and was a bit worried if this was going to work. I did not receive conformation of the order, only that I ordered the shoes was visible in my account. For some days no status changed but suddenly things were on the move. I ordered at a Sunday and Friday it was delivered. So on the communication side of things a bit vague, but the it arrived and at a whole lot lower price than other shops (EUR 259,- vs EUR 189,0!). I will order there again.

Review of 12/11/2023, following an experience of 24/10/2023 by JACOB V.

Answer by runnerinn.com

Dear Jacob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Excellent communications throughout. Quickly despatched and a good value pair of running shoes in mint condition.

Review of 12/11/2023, following an experience of 25/10/2023 by MICHAEL H.

Answer by runnerinn.com

Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Excelent!

Review of 12/11/2023, following an experience of 25/10/2023 by CHRISTIAN R.

Answer by runnerinn.com

Dear Christian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Not my first shopping here, everything went ok, shipping fast. Recommend.

Review of 12/11/2023, following an experience of 23/10/2023 by MARTINA H.

Answer by runnerinn.com

Dear Martina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5

Delivery was fine but when i had to return it’s taken over 2 weeks for them to refund

Review of 12/11/2023, following an experience of 19/10/2023 by STEVE W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello colin, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.

5 / 5

Good service

Review of 12/11/2023, following an experience of 31/10/2023 by KASHIF A.

Answer by runnerinn.com

Dear Kashif, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

The products were very good and the delivery was fast.

Review of 12/11/2023, following an experience of 28/10/2023 by MIIKA H.

Answer by runnerinn.com

Dear Miika, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

2 / 5

Delivery took too long and while I accept some delay, waiting 2 weeks was a bit much

Review of 10/11/2023, following an experience of 18/10/2023 by CAMERON K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Ferdinand, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. https://www.royalmail.com/track-your-item#/tracking-results/GH267685356GB Your comments will be taken into account for continuous improvement. Best regards,

4 / 5

A good experience

Review of 10/11/2023, following an experience of 19/10/2023 by PAUL B.

Answer by runnerinn.com

Dear paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

It just went as it should.

Review of 24/10/2023, following an experience of 15/10/2023 by EVA H. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Hykina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Great value great brands great service

Review of 23/10/2023, following an experience of 14/10/2023 by SAMANTHA T. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear ian coleman, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Quality product at a great price and delivered pretty quickly considering it's from overseas.

Review of 22/10/2023, following an experience of 04/08/2023 by PAULINE S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Thank you, very kind

Review of 22/10/2023, following an experience of 11/10/2023 by ROSIE M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear stefan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Arrived on time and product exactly as described. Good price

Review of 21/10/2023, following an experience of 11/10/2023 by PATRICK H. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Greet products for a good price

Review of 19/10/2023, following an experience of 08/10/2023 by LUCAS T. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Fast delivery, no problem. I will definitely make new purchases!

Review of 19/10/2023, following an experience of 09/10/2023 by CANDICE K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Marcin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Great prices and fast delivery…5* company!

Review of 18/10/2023, following an experience of 05/10/2023 by LIZZIE B. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear anna marie caggiano, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

only place where I can find these specific socks

Review of 17/10/2023, following an experience of 30/09/2023 by MAISIE L. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Christophe, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

The cheapest SALOMON Xa Pro 3D V9 Goretex I could find on the web.Ordering was easy. Tracing of the package was excelent. Shipping was fast. Perfect.

Review of 17/10/2023, following an experience of 04/10/2023 by MAISIE P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Willem, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

All great, delivery came quickly

Review of 17/10/2023, following an experience of 01/10/2023 by LUKE W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Charles, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

good service

Review of 17/10/2023, following an experience of 24/09/2023 by HOLLIE A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear johnny, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

2 / 5

Depends i received my saucony running shoes on time but never received my ordered t shirts. Not always reliable. Is it the same company or not. Don’t know If I’d risk my shopping here anymore

Review of 17/10/2023, following an experience of 22/09/2023 by BETHANY R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello , We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem. https://postnl.post/details?barcodes=LS998723787NL We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.

5 / 5

Prompt delivery and great pricing!

Review of 17/10/2023, following an experience of 01/10/2023 by ISAAC A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear donna bremner, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Received exactly what I ordered within the specified timeframe, was much cheaper than anywhere else so I was concerned but everything was great

Review of 17/10/2023, following an experience of 03/10/2023 by DARREN M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear jason blumberg, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

Very quick delivery and good quality trainers.

Review of 17/10/2023, following an experience of 03/10/2023 by WILL W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear lee emmett, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

My parcel arrived quickly and without any issues

Review of 17/10/2023, following an experience of 07/10/2023 by TINA S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Rachel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Perfect

Review of 03/10/2023, following an experience of 22/09/2023 by CHARLOTTE F. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Aleksandr, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

Op tijd en goed geleverd

Review of 30/09/2023, following an experience of 18/09/2023 by ARCHIE R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Fiona, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

5 / 5

Love all these INN websites offering so many products at great prices.

Review of 30/09/2023, following an experience of 18/09/2023 by JIM L. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello ian maclellan, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

5 / 5

All well with order, delivery and the product itself.

Review of 29/09/2023, following an experience of 18/09/2023 by EMMA A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello dhr. naastepad, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

5 / 5

Order Process was simple and goods were shipped and delivered quickly. Would use again

Review of 29/09/2023, following an experience of 18/09/2023 by DARREN K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Trevor, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

Answer by Darren K

I think there is a misunderstanding. I have no issue with the delivery times. I was very happy with the service. Thank you

Show exchanges Hide exchanges

4 / 5

Good service apart from the delivery day , when ordering it said it would be delivered in 2 days but on confirmation it said 6

Review of 28/09/2023, following an experience of 17/09/2023 by SEBASTIAN W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Paul, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

5 / 5

Turned up exactly when they said they would..

Review of 26/09/2023, following an experience of 13/09/2023 by CAROLE G. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello david williams, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

4 / 5

The whole process from order placement to delivery went smoothly.

Review of 25/09/2023, following an experience of 14/09/2023 by NATALIE A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello david wilson, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

4 / 5

Nice

Review of 25/09/2023, following an experience of 13/09/2023 by PAULINE R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello Rimtautas, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,

5 / 5

Fabulous service and fabulous item!

Review of 22/09/2023, following an experience of 11/09/2023 by LIZZIE B. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Laura, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

It arrived a little later than previously announced, but it did arrive.

Review of 20/09/2023, following an experience of 05/09/2023 by VANESSA E. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Márton, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Absolutely no problem ordering to the UK. My trainers actually arrived early than expected. Box was slightly battered on one corner but not a deal breaker for me.

Review of 20/09/2023, following an experience of 08/09/2023 by ROSS T. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Kieron, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

Took a little longer to be delivered than suggested at check out but still arrived quickly. Would recommend runnerinn

Review of 19/09/2023, following an experience of 08/09/2023 by ANDREW C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Claire, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Excellent service

Review of 19/09/2023, following an experience of 04/09/2023 by KYLE K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Bought a pair of Altra Torin 6, received a couple of days later. 👍

Review of 19/09/2023, following an experience of 24/08/2023 by JONATHAN B. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Mattias, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

Very good service item arrived in fairly time

Review of 19/09/2023, following an experience of 30/08/2023 by VICTORIA A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Mathew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Excellent service. Ordered runners Sunday, arrived following Friday. Second time using this site. Would recommend 👌

Review of 19/09/2023, following an experience of 03/09/2023 by LAURA M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Mel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Order came quickly. Product as described.

Review of 19/09/2023, following an experience of 03/09/2023 by MEGAN K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5

I ordered 1 pair of trainers and money was taken for 2!!! I contacted the company and have had no response. Will never use them again!!!

Review of 19/09/2023, following an experience of 24/08/2023 by ISAAC R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. We have therefore opened a complaint manually for you and would like to offer you a compensation as a commercial gesture. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status (order 41318841) We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards

5 / 5

Snabb leverans. Inga problem.

Review of 19/09/2023, following an experience of 27/08/2023 by JUSTINE C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Charlott, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Great pair of shoes, prompt delivery, great price.

Review of 19/09/2023, following an experience of 06/09/2023 by FAYE B. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Brenda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Great price on products I bought and good delivery time

Review of 19/09/2023, following an experience of 04/09/2023 by JORDAN G. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear robert noble, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Excellent and fast....

Review of 19/09/2023, following an experience of 26/08/2023 by NATALIE P. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Bra Service, Produkt och Pris

Review of 19/09/2023, following an experience of 26/08/2023 by CHARLOTTE C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Bengt, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Salamon running vest at good price took a week to arrive.

Review of 19/09/2023, following an experience of 05/09/2023 by IAN D. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear luke, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Amazing deal on my Saucony Endorphin Pro 3’s. Best on the net by a country mile and arrived on time. Will use this site again for sure.

Review of 09/09/2023, following an experience of 20/08/2023 by TARA W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Costas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

I order a pair of Adidas 4Dfwd for me and one for my son and the order arrived in Romania in just 5 days. Congrats RunnerInn team!

Review of 09/09/2023, following an experience of 20/08/2023 by RUBY S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Soporan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Prompt delivery and good quality by the looks of things. Obviously we’ve not had time to try the product fully as yet.

Review of 09/09/2023, following an experience of 19/08/2023 by CAROLE M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Hannah, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

good

Review of 09/09/2023, following an experience of 22/08/2023 by THEO C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Albert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Quick and easy, always reliable service.

Review of 09/09/2023, following an experience of 16/08/2023 by KEN R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear jonathan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

Delivery is from Spain so transport time is nearer a week than days as we normally expect, also just note cost of carriage. Saying all that the service is as expected and I could get items unavailable in the UK from other retailers.

Review of 09/09/2023, following an experience of 16/08/2023 by BRADLEY M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Very happy with my purchase. Delivery was 2 days after the estimated delivery but that's not a big deal for me.

Review of 09/09/2023, following an experience of 16/08/2023 by ISAAC R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Alan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Vše v pořádku

Review of 09/09/2023, following an experience of 17/08/2023 by KIRSTEN H. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Martina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5

Absolute scammers. I paid £12 to return some trainers and then I had my £8 delivery charge knocked off my refund. £20 to return a pair of trainers that don't fit. Avoid at all costs.

Review of 09/09/2023, following an experience of 30/06/2023 by ELSIE O. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello , Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have deliberately decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards

5 / 5

Excellent and efficient service, couldn’t have asked for a better place to pick up ny new gear

Review of 09/09/2023, following an experience of 15/08/2023 by EILEEN R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Russell, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Excellent product, great price, well packaged, delivered quickly, I'll use runnerinn again 👍

Review of 09/09/2023, following an experience of 19/08/2023 by CHARLES H. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Trevor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Perfect.

Review of 09/09/2023, following an experience of 20/08/2023 by SHANNON M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Davor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

3 / 5

You guys do a great job. Only need to be concrete about where to pick up the order that had been placed.

Review of 09/09/2023, following an experience of 16/08/2023 by SAMANTHA M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Ari, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Product exactly as described and arrived around the time specified. Would definitely buy again

Review of 09/09/2023, following an experience of 19/08/2023 by KEELEY T. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Tom, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Speedy delivery and good information when the package was underway to me.

Review of 25/08/2023, following an experience of 14/08/2023 by KAREN W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Håkan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

great service and value fast and reliable service excellent on price and will reccommend to friends and family

Review of 25/08/2023, following an experience of 14/08/2023 by MICHAEL R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

This was the third time I was buying on tradeinn and everything was smooth as usual.

Review of 25/08/2023, following an experience of 14/08/2023 by HARLEY C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

First time to use runnerinn & got best price and delivered on time. Satisfied.

Review of 23/08/2023, following an experience of 14/08/2023 by ANDREW W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Brian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

Very good

Review of 20/08/2023, following an experience of 09/08/2023 by CHLOE D. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Good prices, quick delivery, big choice and great intuitive app

Review of 18/08/2023, following an experience of 07/08/2023 by LAUREN W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Nicholas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

I have purchased a few items from your company and found the service efficient and quick. I’m never at home most week days due to work, a great addition to your service is to offer collection points based on my post code and the carrier used.

Review of 17/08/2023, following an experience of 06/08/2023 by GORDON K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Roman, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

excellent service all the way

Review of 16/08/2023, following an experience of 05/08/2023 by CHELSEA D. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear ROBIN, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Excellent trainers. And quick delivery.

Review of 16/08/2023, following an experience of 05/08/2023 by EMMA A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Oliver, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Got running shoes for my daughter at a brilliant price. I didn’t realise that the shoes were shipping from Spain to the UK, but they arrived on time and exactly as expected. They’re was plenty of useful communication from Runnerinn and overall I was very happy and would recommend.

Review of 13/08/2023, following an experience of 02/08/2023 by MIA K. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Easy to navigate website. Everything straightforward and my purchase was delivered promptly. Would recommend.

Review of 12/08/2023, following an experience of 01/08/2023 by ELIZABETH W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Jennifer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Fast delivery, my 2nd pair of shoes from runnerinn and everything went smoothly (same as the 1st time)

Review of 12/08/2023, following an experience of 31/07/2023 by BRANDON H. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Katerina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Best price, easy ordering and arrived when they said it would.

Review of 12/08/2023, following an experience of 01/08/2023 by JAMES R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Super comfortable, as described. Arrived within a week.

Review of 11/08/2023, following an experience of 30/07/2023 by FAYE S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Viktoriya, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

Order processed and delivered smoothly. Communication clear.

Review of 10/08/2023, following an experience of 30/07/2023 by MICHAEL R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Geoffrey, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Michael R

No concerns or additional comments. Very happy with the service given!

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5 / 5

I highly recommend these people 100%. Easy to deal with, great selection, and very quick delivery. I was kept updated of my parcels progress through the tracking information I was sent. Will definitely be using these people agin.

Review of 08/08/2023, following an experience of 27/07/2023 by ISABELLA J. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

1st timer & everything went flawless

Review of 08/08/2023, following an experience of 28/07/2023 by WILLIAM M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Vše OK.

Review of 08/08/2023, following an experience of 28/07/2023 by HELEN R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Daniela, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Everything was ok, thanks. Ivan S.

Review of 07/08/2023, following an experience of 26/07/2023 by STEVE A. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Ivan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

4 / 5

Not bad at all ,came in less than a week ,standard shipping cost were quite expensive but then realised that this company was based in mainland Europe somewhere so the costs were understandable,would definitely use them again due to the cost saving on my trainers

Review of 07/08/2023, following an experience of 27/07/2023 by AIDEN S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Excellent… Cheapest I could find and delivered bang on time. Have used before and will use again!

Review of 07/08/2023, following an experience of 25/07/2023 by LIZZIE R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Julie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Always good prices and very quick delivery

Review of 06/08/2023, following an experience of 26/07/2023 by STEPHANIE B. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Roman, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Answer by Stephanie B

good luck 🤝

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5 / 5

Good and fast company

Review of 05/08/2023, following an experience of 25/07/2023 by HARLEY S. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Jari, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Easy to use website, competitive pricing and quick delivery. 5 stars!

Review of 05/08/2023, following an experience of 25/07/2023 by SAMANTHA M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Arnoud, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Hurtig levering og levede op til forventningerne.

Review of 01/08/2023, following an experience of 24/07/2023 by FLORENCE D. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Henriette, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

This is a great company to Order from. Products Are a Great price and a great amount to choose from. . Even with the delivery cost my trainers were cheaper here. Delivery was not too long and my products were packaged well.

Review of 28/07/2023, following an experience of 18/07/2023 by ANDY R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Samantha, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

1 / 5

I didn’t get my package. I have e-mailed you guys I am still waiting for a response

Review of 25/07/2023, following an experience of 27/06/2023 by AVA C. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Hello, We are very sorry to hear that our service did not meet your expectations. We would like to remind you that the experiences of our customers are very important to us. We have therefore investigated and forwarded your case to our shipping department. A refund has not yet been processed, as a package is often found and then delivered. That is why we need to wait for the outcome of this investigation. Please also take into consideration that every shipping company has established protocols as well as time frames and deadlines which is why the issue could not be solved earlier. In general, transport issues take a lot of time to be resolved for the reasons mentioned above and unfortunately require a lot of patience from us and our customers. We have also taken your comments into consideration and forwarded them to the appropriate department in order to continue to improve and increase the quality of our services. We apologize for the inconvenience. Kind regards

Answer by Ava C

hello thanks for the feedback. I also called and spoke to the delivery company. their delivery driver dropped my package at number 21, which are the neighbours. I went to Mrs. she has no package and she claims that no delivery person came by. that's the story a bit. well I've been waiting 2 weeks or more. I keep waiting no problem. I would like my money back or my package. This will be my last time buying anything from you. because you are also difficult to reach. you respond very late. Have a nice day

Show exchanges Hide exchanges

5 / 5

True to its product descriptions.

Review of 25/07/2023, following an experience of 03/07/2023 by REECE R. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Gabriel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

Very easy website to used, excellent communication, quality item.

Review of 25/07/2023, following an experience of 04/07/2023 by TRACY W. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Nicola, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

5 / 5

The website was easy to browse with a vast choice of products. I was very happy with the price, ordering was easy and shipping was fast with good tracking information.

Review of 25/07/2023, following an experience of 02/07/2023 by BARRY M. *

*Pseudonymized data at the request of the author

Answer by runnerinn.com

Dear Rex, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

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