Customer reviews
-
Edit Flag
Good value and shoes arrived on time. Recommended.
Review of , following an experience of by EMYR J.
Answer by runnerinn.comFlagDear Emyr, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Fast delivery
Review of , following an experience of by MARCELA R.
Answer by runnerinn.comFlagDear Marcela, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Quick delivery!
Review of , following an experience of by JOSEPH K.
Answer by runnerinn.comFlagDear Joseph, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Shoes nice, delivery fine.
Review of , following an experience of by SANDER B.
Answer by runnerinn.comFlagDear Sander, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Great price. Great communication. Quick delivery.
Review of , following an experience of by JANET C.
Answer by runnerinn.comFlagDear Janet, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Was unable to track my order - possibly because I’m in the UK? Product was as expected as I get the same size and model ASICS every time but no delivery paperwork or returns info so if there had been a problem sending them back would have been problematic. Apart from that the price was good even with delivery cheaper than other vendors.
Review of , following an experience of by MARK T.
Answer by runnerinn.comFlagDear Mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Outstanding service
Review of , following an experience of by SEB J.
Answer by runnerinn.comFlagDear Seb, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
I fell in love again with Adidas. For a very long time I could not find an Adidas pair that would be so fitting, comfortable and supporting me while running. Welcome back my beauties 😎
Review of , following an experience of by URSULA B.
Answer by runnerinn.comFlagDear Ursula, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Great price and kept me updated during the process
Review of , following an experience of by ALAN M.
Answer by runnerinn.comFlagDear Alan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Everything ok with my order, delivered on time, sneakers is original. I highly recommend this site!
Review of , following an experience of by PAULO F.
Answer by runnerinn.comFlagDear Paulo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Great price, trainers exactly as expected and fast delivery.
Review of , following an experience of by CHARLOTTE W.
Answer by runnerinn.comFlagDear Charlotte, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Very good delivered in 1 piece thank you
Review of , following an experience of by SUSAN S.
Answer by runnerinn.comFlagDear Susan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
I had never used RunnerInn before, so wasn’t too sure of what to expect. They were the only place that had the particular model of running shoe that I like available, so I decided to give ordering a go. No issues. Shoes were good price, delivery time was reasonable. I wasn’t in a hurry for the shoes. I think it was 7-10 days, which I had no issue with. Would buy from again.
Review of , following an experience of by NICOLE O.
Answer by runnerinn.comFlagDear Nicole, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Excellent,quick and easy
Review of , following an experience of by ANDREW B.
Answer by runnerinn.comFlagDear andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Good price and arrived promptly and just as advertised.
Review of , following an experience of by DEBORAH N.
Answer by runnerinn.comFlagDear Deborah, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Good price compared to other retailers. Delivery could have been quicker though. Said would arrive a certain date if ordered today but it didn’t arrive that quickly
Review of , following an experience of by JENNIFER B.
Answer by runnerinn.comFlagDear Jennifer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Communications and delivery to Scotland was first class- will buy again as the prices were very competitive.
Review of , following an experience of by LOUIS F.
Answer by runnerinn.comFlagDear Louis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Good price and postage cost good too when considering coming from Spain which I hadn’t realised when I ordered. Postage time was pretty quick too and easy to track 👍
Review of , following an experience of by CLARE K.
Answer by runnerinn.comFlagDear Clare, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Easy to navigate the site and find what I was looking for. Best price by a mile compared to other sites. Delivery was about a week which is good to uk.
Review of , following an experience of by BEN L.
Answer by runnerinn.comFlagDear Ben, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
a lot of products, very good prices,quick delivery Spain - Slovakia
Review of , following an experience of by JURAJ O.
Answer by runnerinn.comFlagDear Juraj, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Great value for top brand and arrived within days with no problem
Review of , following an experience of by DAVID M.
Answer by runnerinn.comFlagDear DAVID, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Snelle levering en prima prijs
Review of , following an experience of by CLIFF V.
Answer by runnerinn.comFlagDear Cliff, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
I bought some ‘Salomon’ sneakers from this site for a good price. Turns out that these are fake. Stitching not the same on each shoe, glue residue all over the shoe, poorly made and damaged. Do not buy here.
Review of , following an experience of by THERESA W. *
*Pseudonymized data at the request of the author
Answer by runnerinn.comFlagDear , We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. A full refund was processed a few days ago, you have received the corresponding amount by now, please consult your bank details. 09/08/2024 14:59:17 - Abono Sin Material importe: 87.98 EUR Please note that we only sell 100% genuine products, as we are an official and authorized retailer of all the brands we sell, and we buy all items directly from each brand. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
-
Edit Flag
Very good quality and feel good. 👍
Review of , following an experience of by ANITA M.
Answer by runnerinn.comFlagDear Anita, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Came exactly as described, good price thank you
Review of , following an experience of by NEIL TAYLOR A.
Answer by runnerinn.comFlagDear neil taylor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Super 👍🏽
Review of , following an experience of by TOBIAS A.
Answer by runnerinn.comFlagDear Tobias, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Goof price, quick delivery & we'll tracked. Definitely recommend.
Review of , following an experience of by HAZEL W.
-
Edit Flag
Order was processed quickly but delivery took almost a week
Review of , following an experience of by ENRICO Z.
Answer by runnerinn.comFlagDear Enrico, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Terrex agravic speed ultra . Thus was the cheapest I could find this shoe ,infact it's pretty difficult to get hold of at all . I was impressed with the suplimentiory verification which takes tge gamble of faulty or knock off outbid the equation . As for the shoe , I have the Agravic speed which I really like .it's similar but as the nane suggests the ultra is that bit more cushioned for longer runs butvstill runs fast .wouldn't wear it for anything less than 20 miles as the stsndard Speed is more responsive and conformable enough for 20 miles but I will use it as ultra shoe .
Review of , following an experience of by GARRIE G.
Answer by runnerinn.comFlagDear Garrie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Very pleased with your offers. I have no objections to the deliveries All great
Review of , following an experience of by DEJAN K.
Answer by runnerinn.comFlagDear Dejan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Perfect.
Review of , following an experience of by UROS F.
Answer by runnerinn.comFlagDear Uros, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Good
Review of , following an experience of by SHAFIQULLAH B.
Answer by runnerinn.comFlagDear Shafiqullah, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Large collection of running shoes, great price, fast delivery... I recommend!
Review of , following an experience of by BERNARD P.
Answer by runnerinn.comFlagDear Bernard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Excellent service and a great product..
Review of , following an experience of by ABDUL K.
Answer by runnerinn.comFlagDear Abdul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Wouldn't rate anything has I am trying to return a parcel that I have paid for to return to be giving the wrong barcode for royalmail to scan,saying wrong barcode and won't except to return it. I have tried to message yourself 3 different ways and have still not got anywere with you. You just keep asking for my order number and telling me how long it takes to return,that's the problem carnt return it has royal mail won't except it because not right barcode 😡
Review of , following an experience of by NICKY G.
Answer by runnerinn.comFlagDear Nicky, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. You possibly downloaded the returns form by mistake. The shipping label has just been sent to your account again. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
-
Edit Flag
Excellent!!! It took one week for delivery (which I didn't mind considering how much cheaper the item was compared to other sires). Shipping Tracking information was updated and issued really quickly too. Would definitely purchase from here again.
Review of , following an experience of by ALEXANDRA F.
Answer by runnerinn.comFlagDear Alexandra, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Great service
Review of , following an experience of by HELEN A.
Answer by runnerinn.comFlagDear Helen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Good price, fast delivery
Review of , following an experience of by FERDINAND-STANDA H.
Answer by runnerinn.comFlagDear Ferdinand-Standa, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Product as described, great price and was even delivered a day earlier than expected. Great service.
Review of , following an experience of by AARONN T.
Answer by runnerinn.comFlagDear Aaronn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Binnen een aantal dagen het besrelde artikel binnengekregen.
Review of , following an experience of by EELCO S.
Answer by runnerinn.comFlagDear Eelco, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
I am happy with my purchase. Delivery was quick, the price good. I love my shoes I bought.
Review of , following an experience of by SORIN O.
Answer by runnerinn.comFlagDear Sorin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Excellent price and fast delivery. Second time I have purchased shoes from them.
Review of , following an experience of by DARRYL BEAVER A.
Answer by runnerinn.comFlagDear darryl beaver, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Top service, great price
Review of , following an experience of by KEES T.
Answer by runnerinn.comFlagDear Kees, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Everything perfect. Many goods to choose from, low prices, fast delivery to Czech Republic. RECOMMEND! :)
Review of , following an experience of by MARKETA T.
Answer by runnerinn.comFlagDear Marketa, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
After a lot of research , i bought asics Noosa tri 15. Great shoes. Runner Inn had the best deal. They communicated well in regards to delivery. It took around a week to arrive but well worth it when you consider the savings. Highly recommneded
Review of , following an experience of by RAJAN J.
Answer by runnerinn.comFlagDear Rajan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Fantastic.
Review of , following an experience of by MAREK S.
Answer by runnerinn.comFlagDear Marek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Snelle levering, scherpe prijzen.
Review of , following an experience of by MEGAN R. *
*Pseudonymized data at the request of the author
Answer by runnerinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Het product voldoet helaas niet aan de verwachtingen, levering snel.
Review of , following an experience of by MAARTEN L.
Answer by runnerinn.comFlagHello Maarten, We truly regret the inconvenience caused. In case you have received a product you would like to return, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
-
Edit Flag
Takes a week to deliver..butt always in perfect condition..hood company
Review of , following an experience of by DAVID B.
Answer by runnerinn.comFlagDear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Pretty quick delivery. Package in OK condition. Nothing to complain about at all.
Review of , following an experience of by KENNETH H.
Answer by runnerinn.comFlagDear Kenneth, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Excellent selection at competitive prices. This was one of the few places I could find the shoes in the colour I wanted in my size. Postage was reasonable and fairly quick.
Review of , following an experience of by GAVIN M.
Answer by runnerinn.comFlagDear GAVIN, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Apprehensive at first but all good and arrived 3 days early ready for comp.
Review of , following an experience of by PETER S.
Answer by runnerinn.comFlagDear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Ik ben zeker tevreden en raad ik aan om bij Runner Inn alles wat je nodig hebt om te sporten 😃
Review of , following an experience of by FLAVIO C.
Answer by runnerinn.comFlagDear Flavio, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Good quality and affordable would highly recommend to anyone
Review of , following an experience of by ROXANNE T.
Answer by runnerinn.comFlagDear Roxanne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
The store is excellent, but the logistics and contracted carriers are average!
Review of , following an experience of by DANIEL S.
Answer by runnerinn.comFlagDear Daniel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
All perfect
Review of , following an experience of by JAKUB K.
Answer by runnerinn.comFlagDear Jakub, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Excellent shoes, arrived on time
Review of , following an experience of by SRINIVAS BANDI A.
Answer by runnerinn.comFlagDear srinivas bandi, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Thanks
Review of , following an experience of by SHARON F.
Answer by runnerinn.comFlagDear Sharon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Excellent
Review of , following an experience of by KRISTÍNA J.
Answer by runnerinn.comFlagDear Kristína, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Product was ordered and up on checking the email I had ordered the wrong size. In the same day I emailed asking to change and received an auto response stating a response will take 3-5 days ( what’s the point) . On receiving I asked to return due to this and end up paying more in return delivery than on receiving , I was told I had to pay as it was my error. I accept this but the response time would have saved this problem
Review of , following an experience of by PHIL G.
Answer by runnerinn.comFlagDear Phil, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. However, we have looked in our system but we cannot find the conversation you are referring to. Please send us a screenshot of your comment by emailing to support@tradeinn.com and we will compensate you. We apologize for the inconvenience. Thanks and best regards,
Answer by Phil GFlagSend me a direct email address to send a link where a person responds and I’ll attach the link. I’m not sending to another empty desk
Show exchanges Hide exchanges -
Edit Flag
I Bought a pair of LA Sportivia Bushido III running trainers. They were cheaper than anywhere else and they arrived to the UK within 5 days. Would recommend.
Review of , following an experience of by RICHARD G.
Answer by runnerinn.comFlagDear richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Great products when they eventually arrive. Definitely recommend Runnerinn but be patient on delivery :-)
Review of , following an experience of by CHERYL R.
Answer by runnerinn.comFlagDear Cheryl, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Pair of Salomon trainers ordered and delivered with the timescale provided. Priced better than other companies, although site wasn’t overly clear to me that the company is based outside the UK and product is also dispatched from abroad.
Review of , following an experience of by ROB M.
Answer by runnerinn.comFlagDear Rob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
fast delivery, thanks!
Review of , following an experience of by KATERINA F.
Answer by runnerinn.comFlagDear Katerina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
New shoes for a good price and delivered as promised. I had exactly the same so i only had to order. That made it easy
Review of , following an experience of by MICHAEL J.
Answer by runnerinn.comFlagDear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Trainers where as shown on website. Arrived a day later than expected delivery date.
Review of , following an experience of by LINDA S.
Answer by runnerinn.comFlagDear Linda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Item as described and arrived with the stated delivery dated.
Review of , following an experience of by PHILIP B.
Answer by runnerinn.comFlagDear Philip, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Everything was fine
Review of , following an experience of by ANTHONY JACK M.
Answer by runnerinn.comFlagDear Anthony Jack, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
....
Review of , following an experience of by TINO W.
Answer by runnerinn.comFlagDear Tino, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Trainers are a comfortable fit and look great on, the price was excellent at £40 cheaper than other suppliers too, just took a little longer to arrive but in no rush, so overall happy with the company and will use again, thank you.
Review of , following an experience of by FAYE S. *
*Pseudonymized data at the request of the author
Answer by runnerinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Perfect website. A lot of products. Good price! The delivery date was later than expected (be honest with this) and the tracktrace link doesn.t work. But with this in mind and to know I did still anaother order ;-)
Review of , following an experience of by MARC S.
Answer by runnerinn.comFlagDear Marc, Thank you for taking the time to share these comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback! https://tracking.dpd.de/status/en_EN/parcel/07174002787850 Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Answer by Marc SFlagBut this is th message I receive with a non-working track & trace: Dear MARC SMEDEMA, Customer reference: 49221209_141 TRADEINN RETAIL SERVICES S.L, hereby informs you that your shipment has left Spain and will be delivered as soon as it arrives in Stephensonstraat 50 ,Haarlem by DPD, with the following reference number 07174002912164F. You can follow your shipment on the website by clicking on the following link: TRACK_AND_TRACE_DPD_. Best regards
Show exchanges Hide exchanges -
Edit Flag
All time more than 6-7 years I bought from this site a lot of products and I was very satisfying, fast delivery, perfect condition and very good quality. I highly recommend
Review of , following an experience of by ELEANOR M. *
*Pseudonymized data at the request of the author
Answer by runnerinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Sadly I'm not a runner but my podiatrist recommended the Altra via Olympus shoes for my osteoarthritis .And I'm really happy with them very comfortable. A tip would be to have the delivery tracked so we know when it's going to arrive
Review of , following an experience of by SHANE O.
Answer by runnerinn.comFlagDear Shane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Snabb leverans, bra information via mail, bra pris, ett par ASIC skor 200 sek billigare än tex Zalando
Review of , following an experience of by MATS S.
Answer by runnerinn.comFlagDear Mats, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Bought some swimrun shoes at close to £80 from runnerinn having used other tradeinn platforms previously without issue. Postage was £5.99. I ordered the size I always order, but on this occasion, this particular brand - which is not a mainstream brand - was not true to size, meaning I would need the size below (through no fault of my own). When I looked into returning them and getting them exchanged, it turns out I'd have to pay over £11 for the return postage, and then another £5.99 for postage on the new pair. So over £23 in postage just for one pair of shoes. This isn't acceptable. It's not like I ordered the wrong size - the sizing of the shoe is just incorrect. I contacted tradeinn and they didn't seem to care or take my point on board - they just said they sent the right size, completely ignoring the point I made, hence this review. Based on this experience, I won't be ordering from them again. They'll need to resolve this issuemore professionally to win back my trust.
Review of , following an experience of by PAUL J.
Answer by runnerinn.comFlagDear Paul, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. We do have taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Thanks and best regards
Answer by Paul JFlagYou are completely missing the point. I am returning them because they are NOT TRUE TO SIZE. That is not my fault and I shouldn't be punished for your/their error. I have already written to support@tradeinn.com and they were equally lacking in recognition of the point I was making, and equally unhelpful. You really leave me no choice but to return them at extortionate and unjustifiable cost. I'll continue to leave negative reviews on the various listing sites since you clearly don't care about your reputation, and you will lose all future custon from me. I'm surprised that this is what you prefer to happen rather than the issue being professionally addressed.
Show exchanges Hide exchanges -
Edit Flag
very good
Review of , following an experience of by EDWARD B. *
*Pseudonymized data at the request of the author
Answer by runnerinn.comFlagDear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Het kost 7,99 om te retouren. Dus he besteld een maat schoen voor je dochter, blijkt te groot te zijn. Wil je ruilen voor andere maat, kan niet. Eerst retour sturen a 7,99 daarna opnieuw bestellen. Als ik dat van te voren had geweten, had ik ergens anders besteld bij een winkel met een retourbeleid passend in 2024, gewoon gratis retouren en omruilen. Helaas kost het je dus 8 euro als je ze terug stuurt en heb je niks. Niet aan te raden dus, tenzij je 100% weet dat je de juiste maat hebt, maar ja, wanneer heb je die zekerheid.
Review of , following an experience of by JEROEN H.
Answer by runnerinn.comFlagBeste Jeroen, Bedankt dat u de tijd heeft genomen om uw opmerkingen over uw ervaring met ons te delen. Met dit soort feedback kunnen we zien wat we goed doen en aan welke aspecten we moeten werken om de ervaring van onze klanten te verbeteren. We zijn ons volledig bewust van de verzend- en retourkosten en denken er voortdurend over na. We hebben echter besloten om kosten in rekening te brengen voor retourzendingen om buitensporige retourzendingen te voorkomen en zo de logistieke en ecologische impact te verminderen. Gratis retourneren wordt alleen aangeboden als er een verkeerd, defect, incompleet of ander artikel is geleverd zoals weergegeven op onze website. Wij hebben uw opmerkingen meegenomen en doorgestuurd naar de betreffende afdeling om deze continu te verbeteren en maatregelen te nemen om ook de kwaliteit van onze dienstverlening te verbeteren. Wij verontschuldigen ons voor de overlast die wij hebben veroorzaakt. Neem gerust contact op met ons klantenserviceteam door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of opmerkingen heeft. Bedankt en vriendelijke groeten
-
Edit Flag
Excellent
Review of , following an experience of by DARREN R.
Answer by runnerinn.comFlagDear Darren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Found the site easy to use and payment via PayPal easy to complete.
Review of , following an experience of by SCOTT B.
Answer by runnerinn.comFlagDear Scott, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Five stars, this company responded to questions via email promptly, they provided a very good product at a very good price and delivery was fast and on time.
Review of , following an experience of by MARK H.
Answer by runnerinn.comFlagDear Mark, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Rychlé vyřízení objednávky, objednala jsem špatné číslo obuvi, ale ani to nebyl problém. Vrácení zboží i peněz proběhlo bez problémů.
Review of , following an experience of by VERA H.
Answer by runnerinn.comFlagDear Vera, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Good prices and product. Cant complain.
Review of , following an experience of by HAMPUS L.
Answer by runnerinn.comFlagDear Hampus, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Fast delivery, good communication
Review of , following an experience of by TAUTVYDAS S.
Answer by runnerinn.comFlagDear Tautvydas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
The cost for sending eand retour are too high. Delivery was one week later than was promissed
Review of , following an experience of by WILLEMIJN S.
Answer by runnerinn.comFlagHello , Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
-
Edit Flag
Runnerinn came up with the goods as far as I am concerned! A comprehensive range of running shoes at great prices. The ordering and delivery processes were faultless - I would highly recommend Runnerinn. (I had previous positive experience from the sister site Bikeinn so was confident in using Runnerinn)
Review of , following an experience of by STEVE H.
Answer by runnerinn.comFlagDear steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Site is easy to use and good range of products including some brands not easily found in the high street stores
Review of , following an experience of by RICHARD M.
Answer by runnerinn.comFlagDear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Delevery post.nl was not good, but im happy with the cap!
Review of , following an experience of by ROB S.
Answer by runnerinn.comFlagDear Rob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
I did not receive my order. The company have not assisted me in tracking it down or refunding it. Very disappointed at the poor customer service.
Review of , following an experience of by ALISON H. *
*Pseudonymized data at the request of the author
Answer by runnerinn.comFlagHello , We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue. https://www.royalmail.com/track-your-item#/tracking-results/GH697556722GB We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
-
Edit Flag
Very easy to order. Product took longer to arrive than expected. But arrived in perfect condition.
Review of , following an experience of by SALLI M.
Answer by runnerinn.comFlagDear salli, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Excellent
Review of , following an experience of by LESLEY C.
Answer by runnerinn.comFlagDear Lesley, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Good value for money but don't get cought out with the discount scam after you have purchased, I didn't realise I was sigining up to some sort of discount club, and got stung a months fee before I found out what I had agreed to! Obviously Runnerinn get some sort of kickback from them!
Review of , following an experience of by ALAN H.
Answer by runnerinn.comFlagHello Alan, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
-
Edit Flag
Fast delivery
Review of , following an experience of by HANA J.
Answer by runnerinn.comFlagDear Hana, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
super duper
Review of , following an experience of by LUKASZ O.
Answer by runnerinn.comFlagDear Lukasz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Quick, ontime delivery, good communication
Review of , following an experience of by ATTILA T.
Answer by runnerinn.comFlagDear Attila, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Excellent service
Review of , following an experience of by PETER D.
Answer by runnerinn.comFlagDear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Excellent price and fast delivery to the Netherlands
Review of , following an experience of by RONALD A.
Answer by runnerinn.comFlagDear RONALD, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Rubbish I ordered a cap and received an empty perfectly sealed plastic bag. It took a long time to resolve and wanted a new cap but only got money back eventually
Review of , following an experience of by JERRY H.
Answer by runnerinn.comFlagDear Jerry, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. A reimbursement was processed a few days ago, you should have received the corresponding amount by now, please consult your bank details. 16/05/2024 10:26:32 - Devolucion importe:-35.97 GBP If you would still like to receive this product we kindly ask you to place another order. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Hardloopschoenen voor een mooie prijs gekocht. Duurt een paar dagen voordat ze bezorgd worden maar prima van de status op de hoogte gehouden.
Review of , following an experience of by JANET V.
Answer by runnerinn.comFlagDear Janet, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Communication good. Item was as advertised. Price was lower than competitors.
Review of , following an experience of by CERI D.
Answer by runnerinn.comFlagDear Ceri, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
Edit Flag
Order arrived 2 days after latest stated delivery date. This is an important factor when customers place orders. The running shoes were either tried on in the shop or returned by a previous customer with no attempt to repackage them to make them presentable for the next customer, which could explain the low price. The trainers, however, are fine, as they should be. I gave only two stars because of the two other areas where the retailer fell short.
Review of , following an experience of by ELIZABETH G. *
*Pseudonymized data at the request of the author
Answer by runnerinn.comFlagHello , We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Your comments will be taken into account for continuous improvement. Best regards,
Reviews displayed in chronological order