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Review Summary
The brand is praised for excellent service, quick delivery, and great prices, resulting in a positive overall customer experience.
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A. A.
12 Jul 2024
Verified reviewGood prices, quick delivery!
Reply from tradeinn.com
Dear S, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jul 2024
Verified reviewNo nonsens service
Reply from tradeinn.com
Dear Andrea, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jul 2024
Verified reviewDoen wat ze zeggen. Zeer erg tevreden🙏
Reply from tradeinn.com
Dear Suzanne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jul 2024
Verified reviewVery happy with service and goods . Would be more than happy to use again
Reply from tradeinn.com
Dear Alan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jul 2024
Verified reviewExcellent! Everything is very good!
Reply from tradeinn.com
Dear markku suominen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jul 2024
Verified reviewProducts (tennis shoes) were good quality and arrived safely. Delivery time was slightly long, but I believe they've come from mainland Europe which may explain this.
Reply from tradeinn.com
Dear Darren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jul 2024
Verified reviewYoy sent me a wromg item, with a different size. You misled me, the customer, by having attached the label with the rigtht size. I realized that fraud efter having cut off another label and put the shirt on. I keep the label. However, you refused to give me a refund. I would never reccomend someone to buy here. You would not pay for the own fault, it's the customers would pay for your fault and waste their money.
Reply from tradeinn.com
Dear Olga, Thank you for taking the time to share these comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greately appreciate your feedback. Unfortunately though we are unable to accept a return request, as all products must be in the same condition in which they have been received it and in their original packaging. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jun 2024
Verified reviewI did receive my order in appropriate time however, the shop did not answer to my email question which made left me worried for few dsys until my order succesfully arrived
Reply from tradeinn.com
Dear Martyna, Thank you for taking the time to share these comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jun 2024
Verified reviewPrima comanda facuta si trebuie sa recunosc ca a mers ca uns, mi-a parvenit coletul mult mai devreme decat termenul dat.
Reply from tradeinn.com
Dear Alexandra, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jun 2024
Verified reviewThe postal package was torn, instead of a new shoe, it was an old shoe. I sent an email, but no one answered
Reply from tradeinn.com
Dear , We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
15 Jun 2024
Verified reviewEverything OK.
Reply from tradeinn.com
Dear Martin, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Jun 2024
Verified reviewKiire tarne ja õige kaup.
Reply from tradeinn.com
Dear Illar, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Jun 2024
Verified reviewTerminowa dostawa, towar zgodny z zamówieniem. Polecam
Reply from tradeinn.com
Dear Rafal, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jun 2024
Verified reviewI got my Asics Trainers a day after they were predicted to arrive. I was kept advised as to the progress of the shipped item and they arrived well packaged.
Reply from tradeinn.com
Dear Patrick, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jun 2024
Verified reviewAll product are delivered as ordered. Descriptions are correct, delivery time could improve
Reply from tradeinn.com
Dear Chris, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jun 2024
Verified reviewthere were small problems and delays with my order, but in the end I am satisfied, the product complies with the description, good quality of workmanship and the crew responds to e-mails very quickly, quick refunds, I think it's ok, I will come back :)
Reply from tradeinn.com
Dear Piotr, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jun 2024
Verified reviewMost times the cheapest price you can find anywhere for a product. The delivery window is accurate.
Reply from tradeinn.com
Dear Marije, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Jun 2024
Verified reviewGood product description.dilvered earlier than expected.very pleased.no problems.
Reply from tradeinn.com
Dear Gary, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Jun 2024
Verified reviewItem not true reflective size and then make only way to return pre paid label at nearly £12.00. Really unhelpful customer service Would not use again
Reply from tradeinn.com
Dear Hannah, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
11 Jun 2024
Verified reviewPerfect heel snel netjes verpakt
Reply from tradeinn.com
Dear Jaap, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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