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Review Summary
The brand is praised for excellent service, quick delivery, and great prices, resulting in a positive overall customer experience.
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A. A.
13 May 2024
Verified reviewgood
Reply from tradeinn.com
Dear Hanheung, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 May 2024
Verified reviewAll OK.
Reply from tradeinn.com
Dear Vratko, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 May 2024
Verified reviewTerrible. I received the wrong product and one item was delivered completely broken. I have written to customer services but am still waiting to hear anything back to rectify these matters.
Reply from tradeinn.com
Dear Rob, We are very sorry to hear that you rated our service as not meeting your expectations. In case that you have received a defective item, we kindly ask you to submit a return request through your account please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a personalization is missing, wrong color/size was sent, the article does not match the product photo) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. Update: A full refund was processed a few days ago, you should have received the corresponding amount by now, please consult your bank details. 10/05/2024 10:22:27 - Devolucion importe (adyen):-7.59 GBP 10/05/2024 12:22:37 - Devolucion importe (adyen):-15.57 GBP We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
13 May 2024
Verified reviewGreat products, great sevice
Reply from tradeinn.com
Dear mark swindley, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewThe jacket is not of the quality I am used to from my other Baleno raincoat. Seems outdated.
Reply from tradeinn.com
Dear Mj, We are very sorry to hear that you rated our service as not meeting your expectations. In case that you have received an item you do not like, we kindly ask you to submit a return request through your account please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, an item is missing from your order, a personalization is missing, wrong color/size was sent, the article does not match the product photo) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have difficulties, please contact our customer support and indicate the item(s) you would like to return. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
5 May 2024
Verified reviewVery good
Reply from tradeinn.com
Dear Sandra, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 May 2024
Verified reviewI've used tradeinn twice now, and both times I was kept informed about dispatch and delivery. I am ordring from Scotland. Took about a week from ordered to delivery which it tells you when you order how long it should take. All in all very happy with service.
Reply from tradeinn.com
Dear Elaine, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 May 2024
Verified reviewMy first order was a Gamo maxxim hunter 5.5mm . It was for a good price and a fast dilivery. The air rifle was just I expected. I can recommend It
Reply from tradeinn.com
Dear Remco, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 May 2024
Verified reviewGreat golf shoes at a cheaper price than any other online, didn't realise they would be coming from Spain but didn't mind waiting over a week for them with saving £25, shoes were comfortable and kept my feet dry but have a feeling they may not be ideal in hot weather, overall though a good purchase
Reply from tradeinn.com
Dear Mark, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Apr 2024
Verified reviewEverything went well. The delivery was ok, same for the communication.
Reply from tradeinn.com
Dear Roman, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Apr 2024
Verified reviewGood!
Reply from tradeinn.com
Dear Hyunsu, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
28 Apr 2024
Verified reviewReading the reviews I knew as it was sent from Spain it would be a longer than normal delivery time but there was good communication and in the end it was one day over their estimate and probably due to Royal Mail. So no issues there. Having now had a good experience I would definitely use them again
Reply from tradeinn.com
Dear Kevin, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Apr 2024
Verified reviewDespite the multiple layer packaging the pellet boxes arrived open and were mixed in the paperbox, because hhey were not sealed individually. With a little effort if could have been avoided.
Reply from tradeinn.com
Dear Tamas, Thank you for taking the time to share these comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Apr 2024
Verified reviewExcellent service delivered on time and no issues would highly recommend
Reply from tradeinn.com
Dear Julie, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Apr 2024
Verified reviewAbcd
Reply from tradeinn.com
Dear Matija, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Apr 2024
Verified reviewOrder arrived as promised, good communication and great prices. Great product as advertised. Will shop with TradeInn again for sure
Reply from tradeinn.com
Dear Bente, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Apr 2024
Verified reviewFantastische snelle service...
Reply from tradeinn.com
Dear Chantal, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Apr 2024
Verified reviewA quality product at a really good price. Excellent service, cannot fault this company. I was worried it was a scam as I'd never heard of them but I cannot recommend them highly enough and will definitely be buying from them again.
Reply from tradeinn.com
Dear Rebecca, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Apr 2024
Verified reviewQuick delivery, great choice in products. A lot cheaper than elsewhere
Reply from tradeinn.com
Dear Janien, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Mar 2024
Verified reviewSnel en goed geleverd, hele mooie prijzen
Reply from tradeinn.com
Dear Monica, Thank you for taking the time to share these comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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