Customer reviews for whisky.fr

Customer reviews

• 5 / 5 1

  

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  fastest service ever very happy

  Review of 04/11/2019, following an experience of 28/10/2019 by TOBY H. *

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• 5 / 5 1

  

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  best service

  Review of 03/11/2019, following an experience of 26/10/2019 by CHELSEA T. *

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• 1 / 5 1

  

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  firts shipping: 1/4 bottle was broken and the other 3 damaged glass. secondo shipping: 3/4 bottles ok, 1 damaged cup. If I spend a big amount, I expect to receive an impeccable service. But problems are continuing to occurring. That's incredible.

  Review of 02/11/2019, following an experience of 23/09/2019 by DUNCAN H. *

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• 5 / 5 1

  

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  I was very suprised - fast delivery whit DHL, from France to Slovakia in 3 days *just perfect* - customer service helpfull "Thank You" 😉

  Review of 01/11/2019, following an experience of 19/10/2019 by GEORGIA W. *

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• 5 / 5 1

  

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  Excellent as always, ordered on a Monday and delivered in UK on the Tuesday,

  Review of 30/10/2019, following an experience of 18/10/2019 by STEVE E. *

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• 5 / 5 1

  

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  Superior!!!

  Review of 29/10/2019, following an experience of 22/10/2019 by LINDSAY H. *

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• 4 / 5 1

  

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  One of the boxes was damaged.

  Review of 25/10/2019, following an experience of 17/10/2019 by EVA F. *

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• 5 / 5 1

  

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  Excellent service. Very fast delivery for a great price. They have a good selection of various drinks and ingredients offering plenty of choice. The process of ordering and awaiting delivery was smooth, quick and painless. I will be using them again in the future.

  Review of 23/10/2019, following an experience of 17/10/2019 by ADRIAN J. *

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• 5 / 5 1

  

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  Thank you for quick response Excellent!!

  Review of 22/10/2019, following an experience of 11/10/2019 by SCARLETT K. *

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• 5 / 5 1

  

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  Excellent service!!!!!!!!!!!!!!!!

  Review of 18/10/2019, following an experience of 01/10/2019 by JASON R. *

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• 5 / 5 1

  

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  Excellent from start to finish!

  Review of 09/10/2019, following an experience of 29/09/2019 by JOE W. *

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• 5 / 5 1

  

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  Good selection and functional web pages. The items are packed very well, and the shipping rates are quite reasonable.

  Review of 07/10/2019, following an experience of 24/09/2019 by LEO P. *

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• 5 / 5 1

  

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  Perfect

  Review of 03/10/2019, following an experience of 25/09/2019 by ADAM B. *

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• 5 / 5 1

  

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  Fast and well packed delivery, thanks.

  Review of 22/09/2019, following an experience of 12/09/2019 by KARL M. *

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• 5 / 5 1

  

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  Good selection of whisky and fast delivery.

  Review of 19/09/2019, following an experience of 12/09/2019 by LAYLA K. *

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• 5 / 5 1

  

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  Very fast delivery, well packed in airsleeve. Can recommend.

  Review of 19/09/2019, following an experience of 12/09/2019 by CHRISTIAN G. *

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• 5 / 5 1

  

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  All Perfect, fast shipping

  Review of 11/09/2019, following an experience of 04/09/2019 by TIFFANY C. *

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• 5 / 5 1

  

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  Very good selection, affordable prices and fast delivery. Packing is excellent!

  Review of 03/09/2019, following an experience of 26/08/2019 by ISABELLA M. *

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• 5 / 5 1

  

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  All was well. Prompt shipping and delivery, well packed. I will order again from this shop. Merci beaucoup!

  Review of 28/08/2019, following an experience of 21/08/2019 by KATIE L. *

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• 5 / 5 1

  

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  Very easy to order and excellent service!

  Review of 23/08/2019, following an experience of 14/08/2019 by JORDAN W. *

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• 5 / 5 1

  

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  Exellent and fast service

  Review of 20/08/2019, following an experience of 13/08/2019 by ZOE P. *

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• 5 / 5 1

  

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  I tried to buy whisky as a gift through Amazon.fr, and apart from struggling to navigate in a foreign language they wanted to charge the cost of the whisky for shipping. Found your site, ordered, and my friend had her whisky in two days! Bravo.

  Review of 14/08/2019, following an experience of 05/08/2019 by HARRISON J. *

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• 5 / 5 1

  

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  it was quick to get the goods. and easy to order

  Review of 01/08/2019, following an experience of 23/07/2019 by MATILDA L. *

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• 5 / 5 1

  

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  Everything was perfect :-)

  Review of 29/07/2019, following an experience of 22/07/2019 by HOLLIE R. *

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• 4 / 5 1

  

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  A lot of product here and well-arranged

  Review of 24/07/2019, following an experience of 18/07/2019 by MIA M. *

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• 5 / 5 1

  

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  Website was simple to use and clearly priced

  Review of 23/07/2019, following an experience of 12/07/2019 by SARAH K. *

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• 5 / 5 1

  

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  Ordered on a Friday evening, arrived on the Tuesday. Very good service.

  Review of 23/07/2019, following an experience of 12/07/2019 by MIKE M. *

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• 5 / 5 1

  

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  I made an error on an order. Was ni problem send it back. Order the right liquor and within 3 days i received my order here in the Netherlands. (Saturday they don't delivered here) Yes will order once again here

  Review of 23/07/2019, following an experience of 09/07/2019 by KEELEY G. *

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• 4 / 5 1

  

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  Very speedy delivery and reasonable prices

  Review of 23/07/2019, following an experience of 05/07/2019 by ADELE A. *

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• 2 / 5 1

  

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  the box of my bottle is totally broken; there was not enough care in the packaging. I tried to write to customer service. but they didn't answer me.

  Review of 06/07/2019, following an experience of 24/05/2019 by CARMEN C. *

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• 5 / 5 1

  

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  Fast efficient with great prices, never been disappointed, look forward to my next purchase.

  Review of 03/07/2019, following an experience of 25/06/2019 by LUKE S. *

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• 5 / 5 1

  

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  Very good

  Review of 30/06/2019, following an experience of 24/06/2019 by ISOBEL B. *

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• 4 / 5 1

  

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  could be more accessible

  Review of 30/06/2019, following an experience of 21/06/2019 by JULIA R. *

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• 3 / 5 1

  

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  Everything went fine, but I have to say that the packaging was very unsafe. Feels I was just lucky everything was still in good shape. Basically not enough packing material and bottle was not packed with packing material on all sides. So Box could move around a lot and in case a damage would happen on the edge without material the box would have been destroyed. I would expect lot better packaging for a bottle of 800 euros.

  Review of 26/06/2019, following an experience of 17/05/2019 by HEATHER M. *

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• 3 / 5 1

  

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  The delivery of the products took very long and lack of communication

  Review of 23/06/2019, following an experience of 24/04/2019 by EMMA W. *

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• 1 / 5 1

  

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  Parcel did not arrive at stipulated address. No note to tell the recipients where the parcel had been delivered. There was no notice at the collection point that it was a collection point (it was a garden centre). Caused great frustration - travelling back and forth, between Post Offices.

  Review of 17/06/2019, following an experience of 02/05/2019 by LEANNE W. *

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  Answer by whisky.fr

  

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  Hi, We thank you for you comment, and we understood your problem. We would like to apologize about this issus. We will take a look in what happened to you to make this does not happen another time. Please, be assure we are doing everything we can to make your experience as good as expected. We hope you still appreciated this Valdespino. We hope to see you back soon, Best, Team LMDW

• 5 / 5 1

  

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  Fast shipping, excellent bottles. Recommended!

  Review of 12/06/2019, following an experience of 06/06/2019 by PAUL R. *

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• 5 / 5 1

  

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  Good price, fast and uncomplicated shipping!

  Review of 11/06/2019, following an experience of 04/06/2019 by ARCHIE C. *

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• 5 / 5 1

  

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  order was delivered very fast and in good condition

  Review of 11/06/2019, following an experience of 01/06/2019 by ELIZABETH L. *

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• 5 / 5 1

  

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  Excellent Service and fast delivery!!

  Review of 11/06/2019, following an experience of 03/06/2019 by PETER S. *

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• 5 / 5 1

  

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  Very fast and very well packed. No complaints

  Review of 11/06/2019, following an experience of 04/06/2019 by CHRISTIAN S. *

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• 1 / 5 1

  

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  Normally I’m very happy with this site, but this order has gone missing. I ordered 19 April, and expected delivery from the 24th. I was alerted that morning about the delivery by Chronopost, set a date for delivery on the 26th, and then all trace of the package and delivery disappeared. I have contacted MDW repeatedly, they are “looking into it” but it is now 11 May and I still have not received my order.

  Review of 10/06/2019, following an experience of 18/04/2019 by JULIA K. *

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  Answer by whisky.fr

  

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  Bonjour David, Thank you for taking the time to leave a comment, We are sorry to hear you still did not received your order. We talked to our customer service. You should be contacted by them shortly. We hope you'll have your order very soon and that you will have a good degustation. We hope to see you soon on our website; Best, L'équipe LMDW

  Answer by Julia K

  

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  I have heard from customer service today. Chronopost has in formed them they are returning the package to your distribution center. I have been asked if I would like the order resent. It has been nearly a month since I placed the order. I have had to chase down information from LMDW each time, with very little effort or initiative on your part to resolve this problem. It’s very disappointing.

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• 5 / 5 1

  

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  AAA+++

  Review of 09/06/2019, following an experience of 01/06/2019 by JACK E. *

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• 5 / 5 1

  

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  nice communication, reasonable price on some products.

  Review of 09/06/2019, following an experience of 01/06/2019 by MASON H. *

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• 5 / 5 1

  

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  Perfect

  Review of 09/06/2019, following an experience of 01/06/2019 by MARK G. *

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• 1 / 5 1

  

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  The website did not accept the discount code that was advertised when I ordered about 200 euro of whisky. When I informed if the 10% discount could still be applied, there was zero flexibility, only a meager discount of 5 euro for the next purchase. I will not be ordering again and will go elsewhere where there is a sense of customer service.

  Review of 08/06/2019, following an experience of 27/04/2019 by MAISIE P. *

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• 2 / 5 1

  

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  packaging was not fit for purpose as both of the presentation whisky boxes I ordered had internal cracking on the caseing, this was probably due to them being loosely packed within the main box. Not good for the 192euro spent.

  Review of 07/06/2019, following an experience of 29/04/2019 by ALAN B. *

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• 5 / 5 1

  

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  great service

  Review of 04/06/2019, following an experience of 28/05/2019 by LISA R. *

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• 4 / 5 1

  

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  Big selection of product, have had 2 bad orders where everything went wrong, but this time all good:)

  Review of 04/06/2019, following an experience of 24/05/2019 by DOMINIC P. *

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• 5 / 5 1

  

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  Easy site to use. Quick payment possible. Perfect and quick shipping. Never had any issues with any of my orders

  Review of 03/06/2019, following an experience of 24/05/2019 by JOHN G. *

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• 5 / 5 1

  

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  Extremely fast delivery!

  Review of 02/06/2019, following an experience of 24/05/2019 by OLIVER R. *

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• 5 / 5 1

  

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  Perfekt really fast sending

  Review of 29/05/2019, following an experience of 22/05/2019 by SCOTT B. *

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• 5 / 5 1

  

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  Very quick and superb service.

  Review of 27/05/2019, following an experience of 17/05/2019 by JOANNE H. *

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• 5 / 5 1

  

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  Excellent service6

  Review of 26/05/2019, following an experience of 18/05/2019 by STEPHEN P. *

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• 5 / 5 1

  

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  Very good service. I am very happy.

  Review of 26/05/2019, following an experience of 17/05/2019 by CARMEN E. *

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• 5 / 5 1

  

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  Right on time. Excellent packaging.

  Review of 23/05/2019, following an experience of 17/05/2019 by IAN G. *

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• 5 / 5 1

  

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  Great selection, fast shipping.

  Review of 22/05/2019, following an experience of 15/05/2019 by NATHAN M. *

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• 5 / 5 1

  

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  lovely site to navigate. Prompt delivery, very well packaged.

  Review of 22/05/2019, following an experience of 15/05/2019 by EDEN H. *

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• 5 / 5 1

  

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  Very good service: fast delivery..., bottle excellent & safely in shock absorbing container packed .

  Review of 20/05/2019, following an experience of 12/05/2019 by AMBER M. *

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• 5 / 5 1

  

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  Fast and reliable service

  Review of 19/05/2019, following an experience of 19/04/2019 by TANYA K. *

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• 5 / 5 1

  

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  Fast delivery!

  Review of 19/05/2019, following an experience of 10/05/2019 by BETH W. *

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• 4 / 5 1

  

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  Super fast delivery even to another country outside France. Superb service!

  Review of 17/05/2019, following an experience of 14/04/2019 by FRANCESCA T. *

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• 5 / 5 1

  

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  Great service !

  Review of 16/05/2019, following an experience of 25/04/2019 by YASMINE T. *

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• 5 / 5 1

  

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  Pico bello

  Review of 13/05/2019, following an experience of 03/05/2019 by GRAHAM S. *

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• 5 / 5 1

  

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  Excellent Service and fast delivery to Germany. Thanks

  Review of 12/05/2019, following an experience of 05/05/2019 by AMANDA K. *

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• 5 / 5 1

  

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  Extremely quick delivery and easy to use website and good prices.

  Review of 09/05/2019, following an experience of 03/05/2019 by MUHAMMAD E. *

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• 5 / 5 1

  

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  Everything perfect

  Review of 07/05/2019, following an experience of 26/04/2019 by SUMMER F. *

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• 3 / 5 1

  

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  The packaging was not very good, the bottles needed to be taken out of the boxes! There was some minor damage to the boxes. And the address was not given correctly, I had to talk to DHL to get the shipment delivered. HF

  Review of 07/05/2019, following an experience of 30/03/2019 by OLIVIA L. *

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• 5 / 5 1

  

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  Exellent shop fast delivery never any problems.

  Review of 05/05/2019, following an experience of 27/04/2019 by LINDA L. *

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• 5 / 5 1

  

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  Quick delivery, very carefully packaged. Very satisfied overall!

  Review of 05/05/2019, following an experience of 10/03/2019 by DEAN R. *

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• 1 / 5 1

  

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  Received leaking bottle and wet label,not very good

  Review of 05/05/2019, following an experience of 25/03/2019 by ISOBEL G. *

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• 5 / 5 1

  

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  The item shipped carefully packed and on time.I find in your Site , a great variety and many rare things also.Your prices are very competitive.

  Review of 04/05/2019, following an experience of 24/04/2019 by CAROLE W. *

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• 4 / 5 1

  

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  Everything was fine. Shipment took a little bit to long for my Taste

  Review of 04/05/2019, following an experience of 25/04/2019 by ALEXANDER D. *

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• 5 / 5 1

  

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  Clair, précis, efficace.

  Review of 02/05/2019, following an experience of 25/04/2019 by GRACE E. *

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• 5 / 5 1

  

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  Excellent service and fast delivery to uk

  Review of 02/05/2019, following an experience of 26/04/2019 by SEAN S. *

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• 5 / 5 1

  

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  Convenient, good prices and super fast overseas delivery!

  Review of 01/05/2019, following an experience of 25/04/2019 by EILEEN H. *

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• 5 / 5 1

  

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  Excellent!

  Review of 01/05/2019, following an experience of 22/04/2019 by CAROLINE S. *

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• 5 / 5 1

  

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  Fast and safe delivery.

  Review of 30/04/2019, following an experience of 23/04/2019 by TANYA C. *

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• 5 / 5 1

  

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  Everything is fine!

  Review of 29/04/2019, following an experience of 20/04/2019 by FREDDIE L. *

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Reviews displayed in chronological order