Customer reviews
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Another nice international purchase from Europe Moto. Good pricing and prompt delivery - thanks!
Review of , following an experience of by GLENN M.
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Hi ,well I ordered what I thought was bolts (A2 windscreen bolts) and after waiting for over a week longer than they should have been I was sent a c clip which wasn't what I wanted at all ,contacted you guys and was told to go back the website and return the package ,just hassle, won't be ordering though these again !!
Review of , following an experience of by CLINT A.
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Super!
Review of , following an experience of by RADUCU SABIN C.
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Fully Satisfied,speedy delivery despite im from Philippines
Review of , following an experience of by EMERSON C.
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Good, no problems to report.
Review of , following an experience of by JAN WILLEM H.
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Fast shipping
Review of , following an experience of by ALEXANDER S.
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I was confident ordering the parts as the website brought up products suitable for my make and model of bike. I thought they would have been delivered sooner but I wasn't in a hurry so didn't matter. I'll order again.
Review of , following an experience of by RUAIRI O.
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Perfect
Review of , following an experience of by BARRY M. *
*Pseudonymized data at the request of the author
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All went smoothly.
Review of , following an experience of by ARWYN J.
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Still I am waiting for my gloves!!!!
Review of , following an experience of by BEN M. *
*Pseudonymized data at the request of the author
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As expected 100%
Review of , following an experience of by DENISA K.
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Excellent
Review of , following an experience of by JOHN A.
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Fast delivery, missing precise descriptions of some items.
Review of , following an experience of by TIHOMIR S.
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French site masquerading as U.K. bmw sales. At point of payment, the web page clearly states “in vat”! Then the courier emails me demanding 20% vat plus their admin charge of another £20!! If you are U.K. based, avoid this rip off bmw Motorrad France site. I have shared this across all all blogs and social media channels
Review of , following an experience of by DAVID M.
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Pricey but you do get what you pay for - quality and reliability
Review of , following an experience of by JIM M.
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Nice item. Arrived quickly. Thanks.
Review of , following an experience of by DAVE S.
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Order was correct but it took 2 weeks for them to ship. It would’ve been easier, faster and more pleasant to drive to my own dealership.
Review of , following an experience of by SZABOLCS K.
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Super
Review of , following an experience of by BORIS S.
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Amazing, perfect ecommerce trsansaction
Review of , following an experience of by CHARLES V.
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Complete catalog of products with clear descriptions and useful information together with and very good shipping service. My order arrived on time and with no damages.
Review of , following an experience of by RAMON B.
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I ordered from the Motor Rad website and typed in my UK address. It did not divert me to a UK website nor did it mention customs fees. I ended up paying another 25% of the order price to have it delivered to me. I emailed BMW and they have ignored me, I chased it and they still ignore me - it has been over a week. I would not use this site again unless they either a) divert UK orders to a UK website or b) pay the customs fees. Nippy Normans need not fear these sheisters.
Review of , following an experience of by NIK W.
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good and correct service
Review of , following an experience of by MARC V.
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Speedy delivery and in stock as promised
Review of , following an experience of by RHISIART A.
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order took much longer than stated in the website and the box was pretty banged up and not from shipping.
Review of , following an experience of by KONSTANTINOS P.
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Good product quality and smooth service.
Review of , following an experience of by MARCIN K.
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Thank you for the fast service and great customer service. Solved my issue with wrong the item being sent to the wrong address, and even after that the item arrived very quickly.
Review of , following an experience of by SERGEY D.
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Best selection of BMW products by far! Great service.
Review of , following an experience of by THOMAS H.
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Too large! Size down. We need to return this jacket.
Review of , following an experience of by ANDREW P. *
*Pseudonymized data at the request of the author
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Need to make the return policy more visible for international buyers. I am stuck with a $700 helmet that's very close to the correct size. Now I have to figure out what to do with it
Review of , following an experience of by AARON B.
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I still haven’t received my package it’s been 20 days now.
Review of , following an experience of by SEADON D.
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Outstanding Performance from start to finish.
Review of , following an experience of by STEVE N.
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Ordered a part from the U.S. and it was shipped fast. I will definitely order from BMW Europe-Moto again.
Review of , following an experience of by RANDY S.
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Fast shipping, original parts.
Review of , following an experience of by TOLGA A.
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Easy and straightforward website! Delivery quicker than I expected!! Very happy with the purchase
Review of , following an experience of by MELISSA K.
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Very satisfied
Review of , following an experience of by LORIK B.
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The service itself worked fine, only the payment transaction was confusing but eventually succeeded,
Review of , following an experience of by JUSSI J.
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Good Packing, Good Communication.
Review of , following an experience of by WIKROM C.
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Ordered 4th March 2023, as of 25th March still not received??
Review of , following an experience of by STEVE H.
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Super!
Review of , following an experience of by JOZE R.
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excellent to deal with super fast AAA.
Review of , following an experience of by ROSS H.
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THE SERVICE WAS AS ALWAYS EXCELLENT, THE PRODUCT I EXPECTED BETTER QUALITY FOR THE PRICE
Review of , following an experience of by ANDIS M.
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Very satisfied, the items arrive very soon and properly packed .
Review of , following an experience of by PABLO ANDRES U.
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Great service, easy to order, keen prices and shipping (UPS) with updates.
Review of , following an experience of by PETER R.
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The worst service ever by BMW which is not expected from such a legendary brand. I ordered these parts on 2nd March & while ordering the delivery timeline was 3-5 days. It took more than 20 days to deliver this order. I have sent multiple emails & few phone calls but the customer care are totally useless. Additionally there is no reply on the number of emails sent. Next time onwards i will never order from EURO BMW. Also i had to pay for taxes & custom duties which was not mentioned anywhere while purchasing online. Additionally the customer care was even not helping in canceling my order.
Review of , following an experience of by SAHIL M.
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Fully satisfied with product.
Review of , following an experience of by MLADEN L.
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Great experience with this vendor. Their inventory is extensive. Fast easy service, quick delivery. Thankyou !
Review of , following an experience of by MICHAEL K.
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Still not received the item after 3 weeks. E mailed several times for help/update- just told it will arrive soon.
Review of , following an experience of by PETER E.
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I didn't expect much when I first inquired about parts, but I am very grateful for the kind explanation and guidance that made it possible to order. I will use it often in the future. thank you :)
Review of , following an experience of by YOUNG-AN H.
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Faster then anticipated....got the goods....professional team....
Review of , following an experience of by CSABA L.
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I ordered this item a month ago and despite various enquiries have not received any updates from Moto as to when the order might arrive - not what I expect from BMW
Review of , following an experience of by VAUGHAN L.
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Great price compared to others I found online. Arrived in great condition and as advertised. Would buy from again
Review of , following an experience of by MICHAEL B.
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Great, very efficient service and prompt delivery thanks to DHL.
Review of , following an experience of by KARL W.
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good material
Review of , following an experience of by WAILL A.
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Using the site was relatively easy to use and find what I was looking for but the delivery time was ridiculous. All considering there is a outlet in the UK the part came from abroad and had got held up at customs so for that reason I am not impressed
Review of , following an experience of by BILLY B.
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Prompt and fast service. Large inventory.
Review of , following an experience of by KOSTAS A.
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3 weeks on from ordering and paying for auxiliary headlight set, I still haven’t received it, although I’ve had notification that it will be delivered today. VAT was deducted from my order, so the item was held up by UK Cudtoms and an additional handling charge of £14 added to the VAT charge. So, my experience not good and I cannot recommend this company to anyone in the UK.
Review of , following an experience of by PAUL R.
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I've contacted BWM twice to notify them that my full product hasn't arrived. 1 pannier in the post then another some days later. Yet still no fixing bolts nor lock barrel for the panniers.
Review of , following an experience of by JASON R.
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The order arrived with considerable delay, had to request feedback good few times, the issue was with the stock not being dispatched from BMW I was told so at the end we had to cancel the item causing the delay and money was refunded imidietly, the issue I had was lack of communication updates from the vendor side I think customer service lack a bit of TLC. The items arrived as advertised, the main issue really was the delay of getting the order, could improve on that for sure. Would think again to order from the site.
Review of , following an experience of by AGNIESZKA S.
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When a product description shows two items and the description says “set” I don’t think it is unreasonable to expect to receive two items, not one. Item returned.
Review of , following an experience of by TONY H.
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As expected. 100% AAA+++
Review of , following an experience of by DENISA K.
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Positive factors are: That the pieces are original and a great possibility of choice. The NEGATIVE factors are: Due to the cost of shipping, the delay is long, they take a long time to ship. The products that are on the site have little information and details. When asked about something the answer is in vain.
Review of , following an experience of by CÉSAR G.
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nice part and fast delivery
Review of , following an experience of by INAN B.
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Everything ok
Review of , following an experience of by KONSTANTINOS P.
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They were very helpful, the product is very good and the service was just what I expected. Thank you
Review of , following an experience of by GARY F.
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Found what I needed for my 20 year old BMW motorcycle at a competitive price, delivered in about a week.
Review of , following an experience of by SIMON H.
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Web site is perfect. Easy to find what need, easy to navigate. Only problem is time of delivery, but believe this is not under your domain.
Review of , following an experience of by ZORAN Š.
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very good website for buying genuine parts
Review of , following an experience of by MIN-SHENG H.
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Impressive service, I live in Mexico and my order arrive two days after I did it, the products has excellent quality, thanks a lot
Review of , following an experience of by ADALBERTO G.
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True items availability, Really fast delivery, Nice packaging
Review of , following an experience of by ANTONIS P.
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Product worked as expected.
Review of , following an experience of by JOSEPH L.
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Very fast handling from ordering to I received the goods at my doorstep. The goods had the expected quality and was according to description.
Review of , following an experience of by ØIVIND J.
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Smooth transaction. Fast shipping to USA.
Review of , following an experience of by ANANTH S.
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Finding my product was easy and all information was well shared. Purchasing was effortless and shipping time was fast
Review of , following an experience of by ANTTI R.
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Got the right battery within a very short delivery time. Me, very happy!
Review of , following an experience of by PAUL P.
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Great communication and clearness of the order. Was shipped quickly.
Review of , following an experience of by VITOR P.
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I still have missing equipment? I have emailed your contact email address a week ago and still haven’t received a reply???? Also it was clear on the order that 2 pieces were the same and I only needed one piece that was included in the order….yeah what more can I say, awful!!!!
Review of , following an experience of by CRAIG H.
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Misleading T&C. A returned item will NOT be exchanged, only refunded (excluding shipping costs) , it will not be EXCHANGED. You will then re-incurr shipping costs for the item you want to replace the returned item.
Review of , following an experience of by CHRIS B.
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I am very pleased with the seat, i can put my feet on the ground now without tip toes.
Review of , following an experience of by ADAM B.
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Good products. However you should provide options of shipping the order via normal postal service. DHL is quite expensive and sometimes shipping cost via DHL is more than product cost (for India shipments). This prohibits me buying more from your website.
Review of , following an experience of by SUMEER K.
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Great advise whe inquiring for genuine BMW parts for my bike.
Review of , following an experience of by ROBERTO D.
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didn't know there will be an extra fee fo custom, which was not written or mentioned any where
Review of , following an experience of by YOUNIS H.
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Really a great experience. The item shipped in a few days and was delivered on time. Came complete with everything required, much easier than seeking individual parts.
Review of , following an experience of by NEIL L.
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Very good and easy to navigate
Review of , following an experience of by RORY M.
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Excelent service. Prompt delivery
Review of , following an experience of by DAN B.
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Took 3 weeks to come , then had to pay another £40 for customs 😡
Review of , following an experience of by KENNY B.
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Came quickly and was as ordered
Review of , following an experience of by CHRIS B.
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Excelente, parabéns, serviço rapido e eficaz.
Review of , following an experience of by KIMBERLY M. *
*Pseudonymized data at the request of the author
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good service .
Review of , following an experience of by ERIK L.
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Excellent price, easy website experience & Fast shipping, you can’t go wrong with this Seller.
Review of , following an experience of by TERRENCE M.
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Great product received fast
Review of , following an experience of by ERICK A.
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Relatively easy to use, though not as intuitively some. Actual order process straightforward.
Review of , following an experience of by ANDREW M.
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Super.
Review of , following an experience of by LUKE M. *
*Pseudonymized data at the request of the author
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This site has a v good selection and good prices. I’ve bought many things from them. But they are slow to send relative to similar websites and not great at communicating. It’s my only reason for the 3. They would otherwise get a 5. If you’re not in a rush I highly recommend.
Review of , following an experience of by OLIVIER D.
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I haven't yet received my item despite several requests for BMW to try and find where it is.
Review of , following an experience of by KARL W.
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excellent quality, quite useful, highly recommended
Review of , following an experience of by MARKOS M.
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Excellent service and delivery
Review of , following an experience of by KEN S.
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Delivery took sometime
Review of , following an experience of by MIROSLAW H.
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Great swift service!
Review of , following an experience of by LUDWIG D.
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Correct article, fast delivery, no problems
Review of , following an experience of by BRORD V.
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Delivery of the goods was incomplete. I am still awaiting the codeable key cylinder. I have sent two emails already and got no response. Please send AS SOON AS POSSIBLE.
Review of , following an experience of by PAUL M.
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Hello, I order my helmet and within 5 days it was delivered!!!! To be honest I was surprised from the fast deliver and it was a good gift as I was departing for a weekend with my bike. I used the helmet and it was more than what I was expected.
Review of , following an experience of by SPIROS P.
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I made an order and it turned up, well packed, promptly and just as I ordered. The price was also attractive. What more could I expect.
Review of , following an experience of by WAYNE F.
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Very easy to navigate the website, the item was readily available, very fast posting and well packaged. Tip Top
Review of , following an experience of by RICHARD W.
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Καλές τιμές, γρήγορη αποστολή
Review of , following an experience of by MANOLIS L.
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Excellent service, fast shipment, great prices!
Review of , following an experience of by CHARALAMPOS S.
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Great product. Site very handy to navigate. Would recommend
Review of , following an experience of by FERGUS C.
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Excellent seller, dealer will definitely buy again in the near future
Review of , following an experience of by JAMES R.
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Good service for delivery to the UK, shipping delays were outside their control but got here eventually
Review of , following an experience of by BETH M. *
*Pseudonymized data at the request of the author
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Slow delivery. However no hassle replacement/returns.
Review of , following an experience of by DARREN N.
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lack of option to add items to existing order, even minutes of creation, also estimated time of arrival is up to 3 days. 3 days my bollix! two weeks!
Review of , following an experience of by MATEUSZ M.
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Excellent experience. Ordered from States to Europe, great price, item arrived from around the world in ten days in perfect condition. Highly recommended.
Review of , following an experience of by DAVID M.
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Excellent value for money. Fast shipping. Seamless process.
Review of , following an experience of by DECLAN O.
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Site navigation is easy, called customer service to correct an address mistake that I made, it was fixed promptly. I received the R1250GS Engine Guard Set within two weeks. Very pleased.
Review of , following an experience of by GEORGE I.
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VERY GOOD
Review of , following an experience of by IRAKLIS I.
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fast delivery high quality
Review of , following an experience of by MAURICE S.
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Super site. Very good delivery timelines now
Review of , following an experience of by VISHWANATH M.
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Excellent service but order takes long time to be shipped
Review of , following an experience of by RAMI Q.
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Fácil de navegsr. El envío muy rápido y me contestaron las dudas rápidamente.
Review of , following an experience of by WIBI C.
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Excellent service
Review of , following an experience of by JOHN N.
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Ordered a StreetGuard Jacket size 54. Prompt processing & shipping. Very pleased.
Review of , following an experience of by GREGORY K.
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Although expensive for what it is, it's a BMW direct replacement. Item arrived quickly and securely. Have used this website on other occasions and have not been left disappointed. Wouldn't hesitate to place an order again if needed.
Review of , following an experience of by KEITH W.
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DHL is more faster than the prep time after ordering the items. Nonetheless im happy with the purchase going to US. I would give 5 stars if the item will be sent the same day and not after 5 days.
Review of , following an experience of by ARWIN D.
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I found navigating the site quite easy, just had to put in a search for what I was after and various options where shown.
Review of , following an experience of by BERNIE B.
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Good prompt service Highly recommended.
Review of , following an experience of by SLAWOMIR M.
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Arrived in good time and was as described. I was always kept updated on the order status
Review of , following an experience of by JIM H.
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I had no issues thank you
Review of , following an experience of by WAILL A.
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La bandana esta hermosa. Su sistema de envío es fatal, llego un mes después y separada del resto de la compra, no informan que no la van a enviar. Enviaron por DHL, llego sin avisar, yo la tenia en mis manos y según la pagina web de DHL faltaban 4 días para que llegue.
Review of , following an experience of by DIANA S.
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Shipped fast. Answered question in English that were easy to understand. Website was also easy to understand.
Review of , following an experience of by PAUL A.
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I received items were on good condition and the quality is perfect i like BMW products and I asked my friends to buy this products from BMW Motorrad dealer and big thsnks for this dealership
Review of , following an experience of by MASAUD D.
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Quick delivery of item ordered. Easy to complete the transaction.
Review of , following an experience of by SARAH W.
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Great business, quick shipping and awesome prices!!!
Review of , following an experience of by PAUL M.
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Excellent service and quick delivery. 100% recommended!
Review of , following an experience of by ANDRES T.
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Πολύ γρήγορη αποστολή άψογη κατασταση
Review of , following an experience of by DIMITRIS D.
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good product
Review of , following an experience of by JENNIE V.
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Hi my experience buying the radiator covers was excellent with bmw.Europe moto.com. However totally my fault but I ordered the wrong ones for my motorcycle, how do I return them and exchange for the ones for my machine. Thanks Ian.
Review of , following an experience of by MICHAEL P.
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Satisfeito com o serviço...
Review of , following an experience of by REFRITURAUTO U.
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excellent
Review of , following an experience of by MOHAMMAD A.
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Hi!! Every was perfect as is informed in site!!!
Review of , following an experience of by GERSON R.
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優異的品質、值得信任的服務!
Review of , following an experience of by HSINI L.
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Highly recommended, genuine bmw motorad accessories a bit pricy, but fast shipping..
Review of , following an experience of by RHOMMEL N.
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It is unfortunate that these crash bars are not supplied with the bolts and that your website makes no mention of this. For other products, like panniers, your website suggests the support brackets for example. It therefore seems mad that you don’t even stock the four bolts required to fit these crash bars. That just seems stupid. Otherwise great product and great service, all the supply chain parts of your company are working well.
Review of , following an experience of by ANDREW P.
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Muito bom serviço, rápido e seguro.
Review of , following an experience of by MATTHEW S. *
*Pseudonymized data at the request of the author
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Product was as ordered and real Motorrad product but it took nearly three weeks to arrive when it says five days and cost me another £39 for shipping from Royal Mail. If I didn’t need them urgently for a trip I would have requested a refund.
Review of , following an experience of by DEAN M. *
*Pseudonymized data at the request of the author
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Everything excellent
Review of , following an experience of by IOANNIS K.
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Easy to use but shipping costs are high
Review of , following an experience of by HARVEY C. *
*Pseudonymized data at the request of the author
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Tinted window good to take the sun reflection.
Review of , following an experience of by KHALED M.
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Very good service
Review of , following an experience of by THOMAS M.
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quick delivery with no problems and easy to purchse online. prodct was as described.
Review of , following an experience of by KIM J.
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Good product quick delivery!!
Review of , following an experience of by ROLAND V.
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Its wrong
Review of , following an experience of by SOTIRIS K.
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Good
Review of , following an experience of by LUQMAN H.
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Excellent crowd to deal with. Very professional. Would highly recommend
Review of , following an experience of by MASON S. *
*Pseudonymized data at the request of the author
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Very good service,easy to deal with.
Review of , following an experience of by GEOFFREY N.
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This is the best motorcycle touring gloves I have that provide me with comfort, durability, and protection during long rides in different weather conditions.
Review of , following an experience of by ZACHARY A. *
*Pseudonymized data at the request of the author
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Helmet not well packed and the foam inside the helmet was not well installed.
Review of , following an experience of by REYMOND A.
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Great customer service , delivered ontime on the estimated delivery date. Well packaged and great value
Review of , following an experience of by SEAN C.
Reviews displayed in chronological order