Customer reviews for citylocker.paris

Customer reviews

• 5 / 5 1

  

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  Fast and Easy service

  Review of 17/01/2024, following an experience of 08/01/2024 by GAIA D.

• 5 / 5 1

  

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  Good service, booked two box, all ok.

  Review of 17/01/2024, following an experience of 06/01/2024 by MARCO O.

• 5 / 5 1

  

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  Instructions to enter the "shop" and open/close the locker arrived as soon as the payment had been done and it was very easy to lock all our bags. Really usefull

  Review of 17/01/2024, following an experience of 06/01/2024 by GAIA MILENA R.

• 5 / 5 1

  

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  Gare de Lyon lockers were clean and easy to find. Instructions were clear. Let very secure.

  Review of 15/01/2024, following an experience of 08/01/2024 by ARLENE A.

• 5 / 5 1

  

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  Easy to use, lockers only fit 4 carryons, like they say. They were accesible.

  Review of 14/01/2024, following an experience of 03/01/2024 by ISABEL D.

• 5 / 5 1

  

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  Easy to find, quick access, and a place to warm up for a few mins while dropping our bags for a busy day in town.

  Review of 14/01/2024, following an experience of 09/01/2024 by SARAH H.

• 5 / 5 1

  

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  Very simple process of booking. Good size lockers

  Review of 13/01/2024, following an experience of 20/12/2023 by CARLOS A.

• 4 / 5 1

  

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  The place was well located and easy to find. The system worked fine. But I found it extremely expensive. I only used it for 3 hours and had to pay the entire day fee (15 Euro) nevertheless. It would be great if they had the chance to rent for hours or half a day.

  Review of 13/01/2024, following an experience of 07/01/2024 by FRANCISCA U.

• 5 / 5 1

  

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  Easy and convenient

  Review of 12/01/2024, following an experience of 02/01/2024 by FRANK M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Nice and good service.

  Review of 12/01/2024, following an experience of 07/01/2024 by ÁLVARO LEONEL E.

• 5 / 5 1

  

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  It was very easy to access the room and the lockers. There is no chaperon but the instructions sent are very easy to follow. I would highly recommend it.

  Review of 11/01/2024, following an experience of 19/12/2023 by EMINEH I.

• 5 / 5 1

  

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  Is safe, an easy

  Review of 11/01/2024, following an experience of 06/01/2024 by PEDRO K.

• 4 / 5 1

  

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  Easy and convenient

  Review of 11/01/2024, following an experience of 06/01/2024 by HELGA K.

• 5 / 5 1

  

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  easy and quick to use, close to Gare du Nord

  Review of 11/01/2024, following an experience of 06/01/2024 by ASTRID K.

• 5 / 5 1

  

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  Ottimo servizio.

  Review of 10/01/2024, following an experience of 29/12/2023 by ANNA B.

• 5 / 5 1

  

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  trop pratique comme concept

  Review of 10/01/2024, following an experience of 30/12/2023 by JEREMIE N.

• 5 / 5 1

  

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  Excellent positions and services

  Review of 10/01/2024, following an experience of 01/01/2024 by VITO ANTONIO P.

• 5 / 5 1

  

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  Great service

  Review of 10/01/2024, following an experience of 05/01/2024 by GIORGIA L.

• 5 / 5 1

  

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  Very useful and simple!

  Review of 09/01/2024, following an experience of 03/01/2024 by FRANCESCO M.

• 5 / 5 1

  

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  Otimo

  Review of 09/01/2024, following an experience of 15/10/2023 by FELIPE C.

• 5 / 5 1

  

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  Easy to reach and to access. Enough space for at least three luggage.

  Review of 09/01/2024, following an experience of 02/01/2024 by FABRIZIO B.

• 5 / 5 1

  

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  Very safe .

  Review of 09/01/2024, following an experience of 25/11/2023 by KENTARO M.

• 4 / 5 1

  

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  Bit out the way from the train station but other than that a good idea and easy to use

  Review of 09/01/2024, following an experience of 04/01/2024 by ANDREW C.

• 5 / 5 1

  

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  Easy to use and convenient location.

  Review of 09/01/2024, following an experience of 04/12/2023 by LISA P.

• 5 / 5 1

  

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  Easy access, and good location, and a reasonable price!

  Review of 09/01/2024, following an experience of 30/12/2023 by OLAFUR E.

• 5 / 5 1

  

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  I have booked this locker well ahead of my Trip almost 10 days ahead to have a piece of mind. We were staying in Disneyland for 2 nights but wanted to see Eiffel tower and paris city the last day before travelling back to Switzerland from Gare de Lyon station. So travelling without luggage is very important. The codes without any issue. Kids were amazed how cool it was to store luggage and roam around freely. We used the Bastille metro station as this is the closest to the locker. Super convenient.

  Review of 09/01/2024, following an experience of 09/12/2023 by VEERA VENKATA PRAVEEN KUMAR REDDY A.

• 5 / 5 1

  

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  Good location and easy to handle. The locker could be a little bit bigger to be able to integrate 2 big suitcases in one locker. To rent 2 lockers is at the end a little too expensive. Overal really helpful and a good location right between the two train stations in Paris easily accessible.

  Review of 09/01/2024, following an experience of 01/01/2024 by HENNING K.

• 5 / 5 1

  

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  My satisfactiin is very excellent for the delibera and rhe custome service

  Review of 09/01/2024, following an experience of 29/12/2023 by HARRISON S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  No issues,

  Review of 09/01/2024, following an experience of 13/12/2023 by AARON F. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Conveniently located close by the Eiffel Tower. The directions were easy to follow.

  Review of 09/01/2024, following an experience of 30/12/2023 by RACHEL P.

• 4 / 5 1

  

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  The service was super easy to use, convenient and easy to book - and overall pretty affordable. My only complaint was that the size of the lockers was smaller than what seems adequate for anyone traveling for more than a weekend. We couldnt fit a suitcase and a carryon in the same locker. We could fit maybe 3 carry on bags in 1 locker and 1 large suit case and a back back in another. I would suggest offering some Larger size lockers!

  Review of 09/01/2024, following an experience of 30/12/2023 by LAURYN E.

• 1 / 5 1

  

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  You said 4 bags in one locker. We could hardly fit one in one locker. It was pathetic expensive experience

  Review of 09/01/2024, following an experience of 30/12/2023 by KUNAL M.

  Answer by citylocker.paris

  

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  Bonjour, thanks for your mail and for using our service service. The locker size is clearly indicated on the website as well as the luggage size. Have a good day

• 5 / 5 1

  

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  very useful place and systems.

  Review of 09/01/2024, following an experience of 27/12/2023 by TAKESHI M.

• 5 / 5 1

  

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  Ottimo sito e facile da prenotare.molto spazioso .

  Review of 09/01/2024, following an experience of 29/12/2023 by FEDERICO D.

• 5 / 5 1

  

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  This was the perfect solution for us between two Airbnb check ins. It was easy to use, perfectly located (two blocks from our Airbnb) and SO much safer than nanny bag where you leave your luggage at a tabac with strangers!!10/10 would do this again in a heartbeat.

  Review of 09/01/2024, following an experience of 27/12/2023 by JULIANA M.

• 5 / 5 1

  

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  City Locker proved to be very easy to use. The information sent to enter the facility and open / close the lockers was clear and worked well. The lockers were as described. We were able to access our lockers as needed during the time we were storing the luggage. The only issue was that the floor appeared to need a light cleaning but this was minor and the reason was not under the control of the facility.

  Review of 09/01/2024, following an experience of 31/12/2023 by HELEN G.

• 5 / 5 1

  

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  Easy to use and to riserve, very close to the train station

  Review of 09/01/2024, following an experience of 30/12/2023 by SIMONE S.

• 5 / 5 1

  

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  Great luggage locker! Very easy to find and access, good security.

  Review of 09/01/2024, following an experience of 19/09/2023 by NICOLAS W.

• 1 / 5 1

  

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  The website said it would fit 4 suitcases, but in the end only 2 could fit. Also I paid twice with my card to buy water from the vending machine in the store, but in the end, the water didn't come out and the money was deducted from my card twice. I didn't feel good about the final result.

  Review of 09/01/2024, following an experience of 18/12/2023 by JIYEON K.

  Answer by citylocker.paris

  

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  Hello Jiyeon, We are sorry that you didn't appreciate your visit at City-Locker, However, the size of our lockers are clearly indicated on our website before the booking. Furthermore, in case of problem, our hotline is reachable to give you help and to assist you. We wish you a great day.

• 5 / 5 1

  

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  It was both easy to find and pretty convenient to use. The lockers are spacious and we could store the biggest size baggages with no problem.

  Review of 09/01/2024, following an experience of 01/01/2024 by FARNOOD S.

• 5 / 5 1

  

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  Everithing perfect

  Review of 09/01/2024, following an experience of 27/12/2023 by LORENZO C.

• 5 / 5 1

  

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  The instructions that was given was very clear so we didn’t have any problems when we used their luggage locker.

  Review of 09/01/2024, following an experience of 27/12/2023 by LILLY K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Super!

  Review of 03/01/2024, following an experience of 28/12/2023 by STEPHANIE M.

• 5 / 5 1

  

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  Perfect location, great quality, works perfectly

  Review of 03/01/2024, following an experience of 15/12/2023 by ZOLTAN C.

• 5 / 5 1

  

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  Good, easy to use, affordable

  Review of 02/01/2024, following an experience of 24/12/2023 by HANH P.

• 5 / 5 1

  

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  Very easy.

  Review of 02/01/2024, following an experience of 21/12/2023 by VICTORIA W.

• 5 / 5 1

  

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  It was pretty good, we were worried because there were other persons when we arrived and we tought the door code was the same for everyone but is not, which gave us peace of mind. The locker is really spacious and a few blocks from the subway and a train station.

  Review of 02/01/2024, following an experience of 25/12/2023 by MARILYN ESMERALDA M.

• 5 / 5 1

  

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  Very close to both stations, would use it again.

  Review of 02/01/2024, following an experience of 23/12/2023 by ANGEL L.

• 4 / 5 1

  

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  Great service, very easy to get to and use Would be great to have an assisted door to easily enter when carrying many luggage

  Review of 01/01/2024, following an experience of 22/12/2023 by EDUARDO M.

• 5 / 5 1

  

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  Easy to find on the web and the locker location. Very glad this is available to day travelers.

  Review of 31/12/2023, following an experience of 22/12/2023 by GLENN K.

• 5 / 5 1

  

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  Easy to use & very convenient!

  Review of 31/12/2023, following an experience of 26/12/2023 by BECCA M.

• 5 / 5 1

  

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  This is a great service for travelers. If you are waiting to get into a hotel or apt but arrive early you can check baggage and sight see or go to a cafe or whatever you want without lugging around your bags.

  Review of 31/12/2023, following an experience of 21/12/2023 by SUSAN M.

• 1 / 5 1

  

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  Does not charge hourly rates and i had to pay full daily rate even for using it just for 2 hours. They never pick up the phone and the door doesn’t even open properly so I had to wait until someone else who was already inside opened for me. Locker only fits in 1 large check in luggage

  Review of 30/12/2023, following an experience of 23/12/2023 by AUDREY S.

  Answer by citylocker.paris

  

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  Hello, Audrey Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. But please next time read clearly the instruction and don't book as all is clearly indicated specially the fact tat we dont practice hourly rent. After check in the logs you have deposit your luggage at 10:21 am and pick up them at 15:24 that makes 5 hours. Regarding the lockers size all is clearly indicated on our website regarding the locker size and the number of luggage that can feet. Have a nice day and a nice week-end and once again thanks for using our service. City-Locker's Team

• 5 / 5 1

  

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  Excellent service. Very secure and prompt if any issues happen. Worth the price

  Review of 30/12/2023, following an experience of 18/12/2023 by REECE J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very good service and easy to use

  Review of 30/12/2023, following an experience of 19/12/2023 by SERGIO G.

• 5 / 5 1

  

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  Easy to use and very secure!!

  Review of 30/12/2023, following an experience of 20/12/2023 by KYLE H.

• 5 / 5 1

  

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  Amazing. Close to tourist spots. Accessible by bus.

  Review of 30/12/2023, following an experience of 25/12/2023 by JAMIE LI-ANNE B.

• 5 / 5 1

  

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  Using those luggage lockers has made my travels so much more convenient

  Review of 30/12/2023, following an experience of 20/12/2023 by JULIEN K.

• 5 / 5 1

  

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  Highly recommended !

  Review of 30/12/2023, following an experience of 20/12/2023 by FLORENCE M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  The service itself is genius and excellent! The only thing i was a bit disappointed about was that the advertisement said i would pay about 5 euros a day per locker and i ended up paying 15 per locker. I was still happy to be able to safely store my luggage while I was busy being a tourist is the peotic city that is Paris!

  Review of 30/12/2023, following an experience of 19/12/2023 by ISIS A.

• 5 / 5 1

  

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  Easy to find, close to train station, and fit our 4 carryon bags.

  Review of 30/12/2023, following an experience of 18/12/2023 by DANIELLE C.

• 5 / 5 1

  

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  Il servizio di custodia è ottimo, la porta di ingresso al City-Locker risulta difettosa, ecco perché 4 stelle...

  Review of 30/12/2023, following an experience of 16/12/2023 by MENNATO N.

• 5 / 5 1

  

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  Very usefull for my last day in Paris

  Review of 30/12/2023, following an experience of 19/12/2023 by HUGUES R.

• 3 / 5 1

  

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  My issues were twofold: The passcode didn't work the first several times I tried it. The instructions didn't mention pressing a button to clear earlier codes. It took several strangers working as a team in three languages to open the shop door. After that, it was easy.

  Review of 30/12/2023, following an experience of 14/12/2023 by FIONA B.

  Answer by citylocker.paris

  

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  Hello, Fiona Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

  Answer by Fiona B

  

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  Hello! I will ABSOLUTELY use your services again...so convenient. But would you tell me the instructions to access the door so I don't have any problem next time? Do I need to hit a button first to clear previous codes? Thanks so much!

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• 4 / 5 1

  

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  Excellent service but a bit far away from Chatelet metro.

  Review of 23/12/2023, following an experience of 17/12/2023 by MIRJANA U.

• 5 / 5 1

  

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  Fantastic service for when you have to check out of accommodation early but do not have to travel until later in the day. Very easy set up and pay for the locker and they are a decent size - we put 4 overhead cabin sized suitcases and 2 small bags in ours. Decently priced too. Code is sent via text & email and we found the locker area very secure.

  Review of 23/12/2023, following an experience of 13/12/2023 by CATHAL S.

• 5 / 5 1

  

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  Easy to use, easy to find.

  Review of 23/12/2023, following an experience of 02/11/2023 by RUDI D.

• 5 / 5 1

  

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  Very easy and effective

  Review of 22/12/2023, following an experience of 17/12/2023 by ELIA T.

• 5 / 5 1

  

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  Very good price, easy to find and to use.

  Review of 22/12/2023, following an experience of 25/09/2023 by LUCA S.

• 5 / 5 1

  

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  Very convenient to be able to book in advane and secure a spot!

  Review of 22/12/2023, following an experience of 12/12/2023 by KIERAN S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very easy to use. Booking online went smooth. Would recommend to others!

  Review of 22/12/2023, following an experience of 17/12/2023 by ROBBERT V.

• 5 / 5 1

  

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  Everything was clear. Received the code in my phone and email. Clean and secure.

  Review of 20/12/2023, following an experience of 15/12/2023 by JESUS U.

• 5 / 5 1

  

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  Easy to place order. Placed it the same day I needed the locker and received confirmation with code in minutes.

  Review of 20/12/2023, following an experience of 15/12/2023 by MARIA R.

• 5 / 5 1

  

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  User Friendly

  Review of 20/12/2023, following an experience of 11/12/2023 by AVINASH M.

• 5 / 5 1

  

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  Facile, veloce e sicuro

  Review of 20/12/2023, following an experience of 10/12/2023 by ILARIA E.

• 5 / 5 1

  

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  Easy and secure

  Review of 20/12/2023, following an experience of 11/12/2023 by AROOBA A.

• 5 / 5 1

  

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  Perfecto

  Review of 19/12/2023, following an experience of 13/12/2023 by RICARDO M.

• 4 / 5 1

  

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  everything is acceptable, however the locker space is not much bigger as we expected.

  Review of 19/12/2023, following an experience of 08/12/2023 by SOPHANITH N.

• 5 / 5 1

  

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  Easy and simple to use. Walkable from station

  Review of 19/12/2023, following an experience of 13/12/2023 by ABHISHEKH SALIGRAMA R.

• 5 / 5 1

  

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  No problem. I've used it twice and everything was OK.

  Review of 19/12/2023, following an experience of 03/12/2023 by ADAM B.

• 4 / 5 1

  

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  It is an excellent idea. Good location, the price could be better or for the same price it should allow us to have the luggage there until later since no one is probably using it during the night.

  Review of 19/12/2023, following an experience of 08/12/2023 by EUNICE M.

• 5 / 5 1

  

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  Convenient, easy access.

  Review of 19/12/2023, following an experience of 03/11/2023 by JENNIFER L.

• 1 / 5 1

  

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  Estaba en la puerta del locker de una calle cerca a chatelet, lo he comprado por internet y cuando lo he pagado, me salía que tenía que dirigirme a otra calle súper lejos y no me daba tiempo ir. Perdí el dinero.

  Review of 19/12/2023, following an experience of 13/12/2023 by FERNANDO G.

  Answer by citylocker.paris

  

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  Hello, Fernando Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. We can not be responsible if you book the wrong location... For security each city locker room has its own codes that is why yours were not working. You should have called the hotline open form 8:00 to 10:00 pm that will have helped you or makje another booking for the good location and ask for the refund of the other. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

• 5 / 5 1

  

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  easy to book, easy to use, cheap and in a great location, thanks

  Review of 19/12/2023, following an experience of 09/12/2023 by ANDREA M.

• 5 / 5 1

  

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  Easy to use, handy location, very secure and well sized lockers

  Review of 19/12/2023, following an experience of 10/12/2023 by CHRISTOPHER G.

• 2 / 5 1

  

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  We couldn't open the door for 5 minutes and when we called the emergency phone it was an answering machine.

  Review of 19/12/2023, following an experience of 24/11/2023 by JOE L. *

  *Pseudonymized data at the request of the author

  Answer by citylocker.paris

  

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  Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. the hotline is open from 8:00 am to 10:00 to give you general information in 3 languages and to leave a message in case of emergency so thta we can call you immediately to help. Did you leave one? Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

• 4 / 5 1

  

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  A great option when all of Paris awaits, and your Airbnb booking hasn't yet begun or you want one more afternoon to vist your favorite spots before heading to the airport. But...every time I entered (four times in all), it took 5 or 6 attempts each time--by myself and other travelers--to access the shop. I pushed the "Clear" button, which was not obviously marked, and nothing happened. After many attempts, it finally worked...I still don't know why, since it was the same action each time. In the written instructions, "Deposit Code" might better be translated as "Locker Access Code." And "Deposit Number" as "Locker Number." We strangers discussed in English, French, Italian, German, and Spanish how to access both the building and the lockers. A group effort proved successful. I will absolutely use this service again!

  Review of 17/12/2023, following an experience of 11/12/2023 by FIONA B.

• 4 / 5 1

  

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  Sarebbe meglio se fossero posizionati nei pressi delle stazioni della RER

  Review of 16/12/2023, following an experience of 07/12/2023 by MICHAELA M.

• 5 / 5 1

  

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  Easy to use.

  Review of 16/12/2023, following an experience of 09/12/2023 by MARÍA DEL PILAR R.

• 4 / 5 1

  

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  15 € per depositare 2 valigie per un paio d’ore, sono troppi!

  Review of 16/12/2023, following an experience of 11/12/2023 by SAVERIO F.

• 5 / 5 1

  

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  Everything good.

  Review of 16/12/2023, following an experience of 09/12/2023 by CATARINA O.

• 4 / 5 1

  

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  Simples e rápido, e sem duvida umas mais valia para não andar com as mochilas as costas.

  Review of 15/12/2023, following an experience of 10/12/2023 by NELSON O.

• 5 / 5 1

  

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  Conveniently located, online service works flawlessly, all contactless operation, quick and smooth.

  Review of 15/12/2023, following an experience of 07/12/2023 by JORIS V.

• 5 / 5 1

  

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  First time using Citylocker ... easy to book, great location and easy to find. Will definitely use again next time in Paris.

  Review of 14/12/2023, following an experience of 04/12/2023 by FIONA C.

• 5 / 5 1

  

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  Muy bien.Todo ok.

  Review of 14/12/2023, following an experience of 03/12/2023 by RAFAEL M.

• 5 / 5 1

  

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  Great experience and very convenient!

  Review of 14/12/2023, following an experience of 29/11/2023 by THERESA C.

• 5 / 5 1

  

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  Muy fácil de reservar y usar.

  Review of 13/12/2023, following an experience of 02/10/2023 by CRISTINA S.

• 4 / 5 1

  

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  It was easy to book a locker. It was a little bit far from the metro with all our luggage.

  Review of 13/12/2023, following an experience of 08/12/2023 by AMANDA G.

• 5 / 5 1

  

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  5 stars Perfect!

  Review of 13/12/2023, following an experience of 22/11/2023 by GABRIELA F.

• 5 / 5 1

  

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  All worked gine. Lockers are spacious.

  Review of 13/12/2023, following an experience of 29/11/2023 by ELISA C.

Reviews displayed in chronological order