Customer reviews for citylocker.paris

Customer reviews

• 5 / 5 1

  

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  Good price & location. The only trick is you have to press the buttons on both the entry door and locker keypads very slowly. Once you know that, quick and easy to use.

  Review of 22/02/2024, following an experience of 08/02/2024 by CHELSEA M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very practical and safe

  Review of 22/02/2024, following an experience of 13/02/2024 by RITA L.

• 5 / 5 1

  

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  Very easy to find and use. instructions via email were easy to understand.

  Review of 22/02/2024, following an experience of 19/12/2023 by IMRAN M.

• 5 / 5 1

  

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  Fast, easy and simple. No account needed is a +1

  Review of 21/02/2024, following an experience of 28/01/2024 by WILLIAM C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Easy to find and simple to use. It made our day much more enjoyable not having to lug suitcases around.

  Review of 21/02/2024, following an experience of 16/02/2024 by BRONTE T.

• 5 / 5 1

  

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  Great location, competitive prices and easy to use

  Review of 21/02/2024, following an experience of 16/02/2024 by JONATHAN L.

• 5 / 5 1

  

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  Nice

  Review of 21/02/2024, following an experience of 11/02/2024 by DOOHAN C.

• 5 / 5 1

  

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  I will say three words: comfortable, safe and functional. You choose the one you prefer and then before (or directly inside) entering you book your looker and they give you one code for the main door and another code for your looker. There’s a small screen inside whose you will use to write the code of your looker that opens right after. It’s comfortable because the complexes are everywhere in Paris and they open at 8am and close at 10pm. It’s safe because you need code to enter the complex and to open your looker. It’s functional because you can put all your belongings whose you don’t need during the day. I’m gonna advice for all the people that need to visit the city and then travel back that day.

  Review of 21/02/2024, following an experience of 15/02/2024 by SOFIA N.

• 3 / 5 1

  

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  Was easy to use. Expensive for the size though it actually doesn’t fit a lot in there. The room also smelt like gone off milk and was physically make me gag when dropping and collecting our suitcases

  Review of 21/02/2024, following an experience of 10/02/2024 by KATRINA K.

  Answer by citylocker.paris

  

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  Hello, Katrina Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

• 4 / 5 1

  

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  C'était génial qu'il y ait un casier dans le centre-ville pour que je puisse laisser ma valise après mon départ jusqu'à mon arrivée à l'aéroport. Ce serait mieux s'il y avait une table où je pourrais refaire mes bagages.

  Review of 21/02/2024, following an experience of 09/02/2024 by GEUMHA K.

• 4 / 5 1

  

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  Great

  Review of 20/02/2024, following an experience of 14/02/2024 by JOANNE R.

• 5 / 5 1

  

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  Very straightforward to book and use. Recommended!

  Review of 20/02/2024, following an experience of 11/02/2024 by NIGEL A.

• 5 / 5 1

  

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  Very easy to order!!

  Review of 20/02/2024, following an experience of 10/02/2024 by ADRIAN R.

• 5 / 5 1

  

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  Good

  Review of 20/02/2024, following an experience of 19/01/2024 by AURORA G.

• 5 / 5 1

  

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  Site is good.

  Review of 20/02/2024, following an experience of 14/02/2024 by PIETER S.

• 5 / 5 1

  

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  Excelente servicio cómodo buen precio caben 3 maletas carry on y 3 mochilas y chamarras buen espacio

  Review of 20/02/2024, following an experience of 14/02/2024 by GUSTAVO M.

• 5 / 5 1

  

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  Is the perfect service. I am pleasantly surprised.

  Review of 18/02/2024, following an experience of 13/02/2024 by ADRIAN L.

• 5 / 5 1

  

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  Súper cómodo, sencillo de utilizar. Fue la primera vez que lo usamos y fue una experiencia muy buena.

  Review of 18/02/2024, following an experience of 04/02/2024 by GENESIS M.

• 4 / 5 1

  

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  All fine. Code worked and enough space for our 3 backpacks and extra.

  Review of 18/02/2024, following an experience of 14/01/2024 by SARAH H.

• 5 / 5 1

  

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  Excellent service with a good price

  Review of 17/02/2024, following an experience of 12/02/2024 by ANDREA M.

• 5 / 5 1

  

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  Perfect location and easy service!

  Review of 16/02/2024, following an experience of 06/02/2024 by BRIAN G.

• 5 / 5 1

  

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  Perfect!

  Review of 16/02/2024, following an experience of 06/02/2024 by BLANCA B.

• 5 / 5 1

  

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  Everything went as expected. Fast and easy service.

  Review of 16/02/2024, following an experience of 10/02/2024 by MARTIN S.

• 5 / 5 1

  

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  Great location and great service but I wish it was a bit cheaper or some hourly options could work.

  Review of 16/02/2024, following an experience of 10/02/2024 by MEHMET B.

• 5 / 5 1

  

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  We had to leave our apartment by 11, and had hours before leaving Paris, and thanks to City Locker we didn't have to walk around with our heavy cases, real God-send.

  Review of 16/02/2024, following an experience of 06/02/2024 by MARK P.

• 5 / 5 1

  

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  Convenient!

  Review of 16/02/2024, following an experience of 11/02/2024 by XIAOCHUN T.

• 4 / 5 1

  

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  Works great!

  Review of 16/02/2024, following an experience of 11/02/2024 by EIVIND N.

• 5 / 5 1

  

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  Online booking was easy, opening the door and opening the locker were also very easy.

  Review of 15/02/2024, following an experience of 10/02/2024 by HELEN L. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  The location is not too far away from gare de lyon but with heavy bags to carry, it quite feels like a long way. if it was in the train station or right next to it, it would be even better. Functionality wise, it’s excellent and absolutely recommendable!!

  Review of 15/02/2024, following an experience of 10/02/2024 by MARLENE G.

• 5 / 5 1

  

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  I like it, but I would love it if there were more city lockers in Paris, specially in Les Champs Elysées

  Review of 15/02/2024, following an experience of 10/02/2024 by GARCÍA MARTÍNEZ P.

• 2 / 5 1

  

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  the fact that it is closing at night without the possibility to acces our locker for example in my case, I had to withdraw my luggages at 5AM for a flight and train, you can't always wait until the opening hours most of the time.

  Review of 15/02/2024, following an experience of 05/02/2024 by ANDO B.

  Answer by citylocker.paris

  

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  Hello, Ando Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. Juts for your information we open at 8AM and not at 5AM City-Locker's Team

• 5 / 5 1

  

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  Super!

  Review of 14/02/2024, following an experience of 04/02/2024 by MYRTHE D.

• 5 / 5 1

  

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  Great! Easy to find, only entering the numbers did not work from the first time

  Review of 14/02/2024, following an experience of 03/02/2024 by VALERIYA A.

• 5 / 5 1

  

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  Usefull service, easy to use and clean

  Review of 14/02/2024, following an experience of 08/02/2024 by LAURA C.

• 5 / 5 1

  

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  Great location. Easy to use.

  Review of 13/02/2024, following an experience of 04/02/2024 by PETRUS K.

• 5 / 5 1

  

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  It was perfect, simple and quick.

  Review of 13/02/2024, following an experience of 04/02/2024 by MARGARIDA S.

• 5 / 5 1

  

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  Easy and super helpful

  Review of 13/02/2024, following an experience of 04/02/2024 by LORENZO M.

• 4 / 5 1

  

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  easy to use.

  Review of 13/02/2024, following an experience of 04/02/2024 by MIOKO F.

• 5 / 5 1

  

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  It was so convenient and easy to use when we wanted to tour the city and had our luggage with us!

  Review of 13/02/2024, following an experience of 04/02/2024 by TAMSYN S.

• 5 / 5 1

  

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  Excelent 👍🏻

  Review of 13/02/2024, following an experience of 02/02/2024 by JÉSSICA A.

• 5 / 5 1

  

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  Easy to book.

  Review of 13/02/2024, following an experience of 02/02/2024 by ERICA P.

• 4 / 5 1

  

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  Eccellent - no problems

  Review of 13/02/2024, following an experience of 03/02/2024 by JOE G.

• 4 / 5 1

  

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  Everything as you’d expect it to be, nothing fancy just dead simple bag store at a really good price

  Review of 13/02/2024, following an experience of 04/02/2024 by PETER D.

• 5 / 5 1

  

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  There should be a toilet on site and a food/drink vending machine

  Review of 13/02/2024, following an experience of 03/02/2024 by CELSO C.

• 5 / 5 1

  

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  申込みがわかりやすかったです。

  Review of 13/02/2024, following an experience of 21/01/2024 by KAORI O.

• 5 / 5 1

  

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  Perfect discovery in Paris. The safest place to secure your luggage before or after check in. I highly recommend it!

  Review of 13/02/2024, following an experience of 01/02/2024 by CRISTIANO R.

• 5 / 5 1

  

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  Easy and secure. In a great location

  Review of 13/02/2024, following an experience of 29/01/2024 by CARLOS M.

• 5 / 5 1

  

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  Top spot

  Review of 13/02/2024, following an experience of 28/01/2024 by JONATHAN H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Muy bien todo

  Review of 13/02/2024, following an experience of 01/02/2024 by ORIANA ANDREA M.

• 5 / 5 1

  

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  It was great experience. Got all the details on email and it was a smooth check in.

  Review of 13/02/2024, following an experience of 29/01/2024 by KIRAN K.

• 4 / 5 1

  

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  easy to make reservation. Clear confirmation with acces codes and photo of the adress where to go.

  Review of 13/02/2024, following an experience of 01/02/2024 by SONJA V.

• 5 / 5 1

  

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  everything clear and easy, 3 trolley in 1 box

  Review of 13/02/2024, following an experience of 28/01/2024 by ANNA C.

• 3 / 5 1

  

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  Seemed a safe situation to me, I didn’t realize I had to register online prior, so I lost some time in front of the store, also because there was bad phone service. A little bit too expensive €15 for a few hours.

  Review of 13/02/2024, following an experience of 01/02/2024 by VIVIEN M.

  Answer by citylocker.paris

  

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  Bonjour Thanks for using our service. You do not have to create an account online; we just need an email and a tel number so that we can send you your personal codes; max 1 minute to make the booking with a telephone working properly. Regarding the price we can understand you find it a little high but we are the only in Paris to provide this level of safety and security while keeping your luggage (video protection, alarm, door code, locker code, secured lockers and shop and an assistance during opening hours) We hope we will have the pleasure to welcome you again in one of our City-Locker

• 5 / 5 1

  

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  Convenient, clean, and secure. I would use city locker again.

  Review of 13/02/2024, following an experience of 31/01/2024 by PHILIP S.

• 5 / 5 1

  

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  Excellent service.

  Review of 06/02/2024, following an experience of 25/01/2024 by LEONARDO A.

• 4 / 5 1

  

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  everything was perfect, but the price could be a little low

  Review of 06/02/2024, following an experience of 26/01/2024 by CARMEN C.

• 5 / 5 1

  

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  No complaints, everything good!

  Review of 06/02/2024, following an experience of 30/01/2024 by NIKOLAS A.

• 4 / 5 1

  

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  Easy to find and easy to access the door and allocated locker. Very secure and felt confident leaving my luggage. Measurements given were accurate. We left 2 generous cabin size suitcases in one locker and there would have been ample room for a large rucksack/bag. Would have given 5 stars if cheaper for shorter use.

  Review of 03/02/2024, following an experience of 23/01/2024 by HELEN F.

• 5 / 5 1

  

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  Very good service - would use again and would recommend! Conveniently situated between the main Gare du Nord station (it’s a bit further from the metro stop!) and Gare du Est. Very easy to use - good size lockers. Very secure.

  Review of 02/02/2024, following an experience of 27/01/2024 by HAZEL B.

• 4 / 5 1

  

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  Safe and efficient.

  Review of 02/02/2024, following an experience of 27/01/2024 by WERONIKA P.

• 5 / 5 1

  

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  Great experience. User friendly, easy and safe! Will use it again.

  Review of 02/02/2024, following an experience of 27/01/2024 by FLORENTIN G.

• 4 / 5 1

  

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  Everything worked fine. Easy reservation and easy access to locker. The only suggestion is that it should be possible to know if there's any locker available at the place you want before you pay. Because you only get a confirmation after you pay. What happens there isn't any locker available? You will be sent to another site, distant from where you need?

  Review of 02/02/2024, following an experience of 28/01/2024 by ICARO S.

• 3 / 5 1

  

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  The process of renting a locker and getting the access code works smoothly.

  Review of 02/02/2024, following an experience of 26/01/2024 by RODRIGO C.

  Answer by citylocker.paris

  

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  Hello Rodrigo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.

• 5 / 5 1

  

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  大きな荷物を預けられるので助かりました

  Review of 01/02/2024, following an experience of 16/01/2024 by HIROKO U.

• 5 / 5 1

  

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  Well designed and easy to use website

  Review of 01/02/2024, following an experience of 27/01/2024 by PEPIJN B.

• 5 / 5 1

  

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  Eyes and helpful

  Review of 01/02/2024, following an experience of 21/01/2024 by ABDULAZIZ A.

• 4 / 5 1

  

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  enough space and good location

  Review of 31/01/2024, following an experience of 25/01/2024 by YUHI S.

• 4 / 5 1

  

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  預ける場所に困った際とても便利できた。ただ、1日単位の料金なので数時間利用の場合は必然的に割高になりました。

  Review of 30/01/2024, following an experience of 16/01/2024 by 柚香子 三.

• 5 / 5 1

  

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  Ideal location east to use

  Review of 30/01/2024, following an experience of 16/01/2024 by LAURA D.

• 5 / 5 1

  

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  A very simple, comfortable and safe solution to the problem of unnecessary luggage. Great idea !

  Review of 30/01/2024, following an experience of 18/01/2024 by JOANNA O.

• 5 / 5 1

  

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  The location was easy to access. The facilities were clean and prices reasonable.

  Review of 30/01/2024, following an experience of 20/01/2024 by NGOZI O.

• 5 / 5 1

  

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  Very easy to use and trustful.

  Review of 30/01/2024, following an experience of 23/01/2024 by SOFIA M.

• 4 / 5 1

  

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  Conviently located and secure - good price.

  Review of 30/01/2024, following an experience of 23/01/2024 by SARAH B.

• 4 / 5 1

  

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  it was ok

  Review of 30/01/2024, following an experience of 13/01/2024 by TAMAS G.

• 5 / 5 1

  

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  Super easy to reserve and use the lockers. Perfect solution to stow bags for a few hours before checking into our accommodations!

  Review of 30/01/2024, following an experience of 20/01/2024 by CHESSIE L.

• 5 / 5 1

  

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  Excellent - so easy to use, lockers are decent size

  Review of 28/01/2024, following an experience of 17/01/2024 by JACQUELINE S.

• 5 / 5 1

  

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  It was very easy to reserve a prenotation and what I really liked about City Locker is that there’s no time option, so you can leave your luggage and pick it up whenever you want

  Review of 27/01/2024, following an experience of 20/01/2024 by KATHREEN JOY D.

• 5 / 5 1

  

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  Handy, convenient and easy to use

  Review of 27/01/2024, following an experience of 17/01/2024 by G S.

• 5 / 5 1

  

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  Sencillo de usar, cerca a la torre eiffel, excelente horario.

  Review of 26/01/2024, following an experience of 21/01/2024 by ANDRÉS R.

• 5 / 5 1

  

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  easy to book, booked outside and got the confirmation straight through. Left in a safe place

  Review of 26/01/2024, following an experience of 16/01/2024 by DAISY W.

• 4 / 5 1

  

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  Conveniently located. Clean environment. The locking pads need update, buttons are very hard to operate.

  Review of 26/01/2024, following an experience of 19/01/2024 by RAFFAELE T.

• 5 / 5 1

  

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  Amazing experience, thank you!

  Review of 25/01/2024, following an experience of 20/01/2024 by SAM A.

• 5 / 5 1

  

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  Excelente

  Review of 25/01/2024, following an experience of 20/01/2024 by ANA Q.

• 4 / 5 1

  

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  Working all good, I think the weekend rates are on the high side though

  Review of 25/01/2024, following an experience of 20/01/2024 by EIKE M.

• 5 / 5 1

  

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  comodo e conveniente!

  Review of 25/01/2024, following an experience of 19/01/2024 by FRANCESCO B.

• 1 / 5 1

  

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  No pongo cero estrellas porque no se puede. Hice una reserva de una taquilla para dejar mis maletas en Paris y jamás pude usar el servicio. Las claves que me dieron para abrir la puerta y la taquilla, no funcionaron, llamé al teléfono de soporte que tienen, para que me ayudaran y jamás me atendieron. Deje tres mensajes en el contestador y jamás me llamaron para darme soporte. Eso si, los 8€ que pagué por hacer la reserva anticipada, si que los han cobrado. He pedido a PayPal que me devuelvan el dinero que les he pagado, ya que no han cumplido con su compromiso. El servicio de atención al cliente es nefasto e inservible. Jamás volveré a usar City Locker y por supuesto, no voy a recomendárselo a nadie.

  Review of 24/01/2024, following an experience of 15/01/2024 by JOSÉ MARIA F.

  Answer by citylocker.paris

  

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  We are so sorry for the problem you have had but after checking your customer's information it appears that the given information (email) could have been wrong; that is may be why you did not received your codes; We wish to remind you that you that as per our general terms and conditions it is under your responsability to be sure to provide a valid email and phone number otherwise we cannot send you the codes.

  Answer by José Maria F

  

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  Eso que están diciendo no responde a la verdad, no solo recibí un correo con los dos códigos, sino que recibí también los códigos por SMS al móvil y en los dos casos eran los mismos y ninguno funciono, no solo a mi, sino a otra persona que esta conmigo y tampoco pudo hacer uso de los suyos. Hice las llamadas pertinentes y después de casi una hora de esperar su ayuda y no recibir ninguna respuesta por su parte, opte por contratar otro servicio en otra empresa.

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• 4 / 5 1

  

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  The location was great for us but it is very expensive, especially if you don't need it for the whole day. I met many people who needed to leave their luggage for an hour or 2 but decided not to because it was too expensive.

  Review of 23/01/2024, following an experience of 16/01/2024 by ANNE H.

• 4 / 5 1

  

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  good

  Review of 23/01/2024, following an experience of 14/01/2024 by ALEKSEI P.

• 5 / 5 1

  

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  So easy to use! I was on my way to drop my case at Gare du L’Est when I spotted this place on the way. The location is super easy and central, and the whole thing felt very safe. Quite expensive for the time I used it for, but I was very grateful to have them stored so securely.

  Review of 23/01/2024, following an experience of 18/01/2024 by HANNAH M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Buena ubicación. Las taquillas grandes, entraban 3 maletas pequeñas. Perfecto

  Review of 23/01/2024, following an experience of 18/01/2024 by MARTA I.

• 5 / 5 1

  

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  Really simple and useful

  Review of 23/01/2024, following an experience of 13/01/2024 by FLORENCIA M.

• 5 / 5 1

  

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  C’était très confortable.

  Review of 23/01/2024, following an experience of 14/01/2024 by NATSUMI W.

• 4 / 5 1

  

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  Good service, not sure how it compares price-wise to other locker facilities as I didn't do much research beforehand.

  Review of 23/01/2024, following an experience of 07/01/2024 by CAITLIN T. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  The idea is good but leaving everything at the service of a computer is not so good. There is no staff to guide or assist you, much less someone to help you if you make a mistake. There is also no option to change the reservation date, after a mistake, horrible.

  Review of 23/01/2024, following an experience of 27/12/2023 by KATHERYN O.

  Answer by citylocker.paris

  

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  Bonjour Katheryn, Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté. Les avez vous contacté? En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou vous envoyer un technicien.

• 5 / 5 1

  

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  parfait

  Review of 20/01/2024, following an experience of 14/01/2024 by CELINE L.

• 5 / 5 1

  

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  No left luggage in Gare du Nord station so this was a life-saver

  Review of 19/01/2024, following an experience of 14/01/2024 by MARTIN P.

• 5 / 5 1

  

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  Very convenient service!

  Review of 19/01/2024, following an experience of 14/01/2024 by FRANCOIS B.

• 4 / 5 1

  

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  Hhhh

  Review of 18/01/2024, following an experience of 13/01/2024 by HAJAR E.

• 5 / 5 1

  

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  Servizio gestito perfettamente.

  Review of 18/01/2024, following an experience of 13/01/2024 by ELISA G.

• 5 / 5 1

  

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  Very good service!

  Review of 18/01/2024, following an experience of 07/01/2024 by CAROLINE F.

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