Customer reviews for Natural World Eco

Customer reviews

• 5 / 5 1

  

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  Fast service in eco packaging.

  Review of 23/06/2023, following an experience of 04/06/2023 by JUDITH E.

• 4 / 5 1

  

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  A slight wait for the delivery, but overall a good shopping experience.

  Review of 23/06/2023, following an experience of 02/06/2023 by ANYA W.

• 3 / 5 1

  

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  I think postage should be free over £50.

  Review of 22/06/2023, following an experience of 06/06/2023 by LUCIENNE H.

• 5 / 5 1

  

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  Happy with the purchase and communication with seller was professional.

  Review of 21/06/2023, following an experience of 01/06/2023 by DARIA K.

• 5 / 5 1

  

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  easy, reliable, product as described

  Review of 20/06/2023, following an experience of 31/05/2023 by JACQUELINE G.

• 5 / 5 1

  

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  Excellent light deck shoes, prompt delivery and good value.

  Review of 20/06/2023, following an experience of 04/06/2023 by JOSEPH B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Navigation on the site - ok Delivery - ok Costumer service - ok

  Review of 20/06/2023, following an experience of 02/06/2023 by FILIPA S.

• 5 / 5 1

  

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  A compra no site é fácil, a entrega no prazo e o produto de qualidade, conforme informações no site - como deve ser um bom serviço de vendas online.

  Review of 20/06/2023, following an experience of 04/06/2023 by ANA M.

• 5 / 5 1

  

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  I have already ordered several times on Natural World's website and always worked well even when I had to return it. However, the size of the sneakers sometimes left me dissapointed, because the same number and model fit me differently.

  Review of 19/06/2023, following an experience of 31/05/2023 by JOANA C.

• 5 / 5 1

  

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  Timely delivery. Comfortable and well described schoes. Size fits perfectly

  Review of 18/06/2023, following an experience of 29/05/2023 by MARIA M.

• 5 / 5 1

  

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  All is well! Very comfortable!

  Review of 17/06/2023, following an experience of 01/06/2023 by BALAZS R.

• 5 / 5 1

  

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  Love the shoes. Very comfortabel.

  Review of 17/06/2023, following an experience of 28/05/2023 by YASMINE C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Good shoes, good service. Thank you.

  Review of 16/06/2023, following an experience of 22/05/2023 by CHRISTINE D.

• 5 / 5 1

  

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  Great shoes. That's a second pair I've got.

  Review of 16/06/2023, following an experience of 25/05/2023 by PAWEL N.

• 5 / 5 1

  

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  Aucun problème

  Review of 16/06/2023, following an experience of 30/05/2023 by SYLVIE B.

• 5 / 5 1

  

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  Everything fine

  Review of 15/06/2023, following an experience of 30/05/2023 by NORA W.

• 5 / 5 1

  

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  Great product

  Review of 15/06/2023, following an experience of 27/05/2023 by LINDA P.

• 4 / 5 1

  

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  The shoes are extremely comfortable, probably better than sleepers. The delivery time was longer than advertised, however. Overall, I'm happy with my purchase, we will see how long and durable the shoes are now.

  Review of 14/06/2023, following an experience of 29/05/2023 by JEROME L.

• 5 / 5 1

  

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  The whole family loves the shoes we ordered.

  Review of 14/06/2023, following an experience of 24/05/2023 by NATA?A P.

• 5 / 5 1

  

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  Very pleased with the product and a very quick delivery

  Review of 13/06/2023, following an experience of 24/05/2023 by FIONA B.

• 5 / 5 1

  

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  Very good

  Review of 13/06/2023, following an experience of 28/05/2023 by HELENA C.

• 5 / 5 1

  

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  Fast and easy to order! Good eco-sneakers. Definitly recommend it!

  Review of 13/06/2023, following an experience of 16/05/2023 by MONICA C.

• 5 / 5 1

  

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  OK. SUPER

  Review of 13/06/2023, following an experience of 28/05/2023 by LESZEK J.

• 4 / 5 1

  

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  All good

  Review of 12/06/2023, following an experience of 23/05/2023 by BARBARA P.

• 5 / 5 1

  

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  Great shoes made with great values and delivered quickly with friendly service!

  Review of 11/06/2023, following an experience of 25/05/2023 by NICHOLAS O.

• 4 / 5 1

  

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  The sizing of the model had changed from last time. Now the 38 is clearly bigger.

  Review of 10/06/2023, following an experience of 19/05/2023 by TUULIA S.

• 3 / 5 1

  

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  The shoes are good enough, and this is my 2nd pair.. I got the same size but it's very tight at the front and too small.. despite the sole being the correct length. And there is no exchange policy

  Review of 10/06/2023, following an experience of 25/05/2023 by ARJUN B.

• 5 / 5 1

  

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  Im very pleased!

  Review of 10/06/2023, following an experience of 21/05/2023 by CHRISTIAN L.

• 3 / 5 1

  

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  I really love those shoes, but the size is a little problem. For one child i had to order one size bigger and for the other two. And after having them one day the shoe was already a bit broken. So this time i was a bit unhappy.

  Review of 09/06/2023, following an experience of 24/05/2023 by NATALIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Alles okay

  Review of 09/06/2023, following an experience of 23/05/2023 by STEFAN B.

• 5 / 5 1

  

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  Excellent

  Review of 09/06/2023, following an experience of 21/05/2023 by ANA S.

• 4 / 5 1

  

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  Boa experiência!

  Review of 09/06/2023, following an experience of 19/05/2023 by PEDRINA P.

• 5 / 5 1

  

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  It was very easy to order these great shoes and delivery and all email contact went smooth and quick.

  Review of 09/06/2023, following an experience of 21/05/2023 by ZILLAH D.

• 4 / 5 1

  

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  There was one small problem with the delivery - the courier service did not receive my full phone number (my last digit was missing) from the seller, so I had to send them the correct information myself. Other than this, everything was good and I recommend this store.

  Review of 09/06/2023, following an experience of 23/05/2023 by DANIEL K.

• 2 / 5 1

  

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  Delivery was fast and product was good - until I wore the sandals for less than two weeks. Then there appeared cracks on both sandals. Bad quality shoes. But they are comfortable to wear.

  Review of 09/06/2023, following an experience of 23/05/2023 by NOORA M.

• 5 / 5 1

  

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  Light product, easy to store and transport, fresh and comfortable. Great for traveling! Impeccable ordering and delivery service. It's already the second naturalworldeco I've bought in the space of 3 months.

  Review of 09/06/2023, following an experience of 23/05/2023 by PEDRO D.

• 4 / 5 1

  

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  Great company and products with very good personal service. Only a 4 not a 5 because theycontacted me after i’d ordered to say there was s isdue with despatching one of the items i’d ordered so i had tochange it, which was disappointing, but very well handled. I will be ordering again for sure.

  Review of 09/06/2023, following an experience of 24/05/2023 by JANET S.

• 1 / 5 1

  

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  They do not comply with the Dutch law regarding returns.

  Review of 07/06/2023, following an experience of 13/05/2023 by SARINA B.

  Answer by naturalworldeco-shop.com

  

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  Thank you for the review. As clearly stated on the online store the 5 euros for the original shipping are not refundable. When returning a package we do refund the shoes amount but not the original shipping costs. Please feel free to contact us if you have further questions. Thank you!

  Answer by Sarina B

  

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  It doesn’t matter whether or not you add it on your website. According to European law you are obliged to refund the shipping cost as well, in case the whole order is returned: https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm. So putting this on your website, in the terms and conditions, is against the law.

  Answer by naturalworldeco-shop.com

  

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  Sorry, the law doesnt say that we need to refund the 5 euros original shipping. Thank you!

  Answer by naturalworldeco-shop.com

  

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  Sorry, the law doesnt says we need to refund the shopping costs. Thank you!

  Show exchanges Hide exchanges
• 1 / 5 1

  

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  Shoes were good but far too small. I returned by tracked post from UK to Spain. The tracking tells me there was no one to accept the parcel. Despite several messages to the company with details of courier, and asking to rearrange delivery, I've had no response. Not impressed.

  Review of 07/06/2023, following an experience of 14/05/2023 by JOHN M.

  Answer by naturalworldeco-shop.com

  

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  Thank you for your review. Please check the spam inbox as we have answer to all your emails. Thank you

  Answer by John M

  

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  Thanks to Natural World for getting back to me. It seems there was an excess charge from the Post Office on my shoe return, which i why they could not be accepted. I would give the actual shoes 4 stars - but make sure you size up to the next size!!

  Show exchanges Hide exchanges
• 5 / 5 1

  

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  I am very pleased with my purchases. These cotton shoes are very cool in hot weather.

  Review of 07/06/2023, following an experience of 14/05/2023 by SARINA O.

• 5 / 5 1

  

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  I love this company. Their products are vegan, sustainable, very comfortable, fantastic range of colours and styles. I have purchased several pairs and want more! Slightly more expensive but worth it. Highly recommended.

  Review of 07/06/2023, following an experience of 20/05/2023 by HELEN H.

• 5 / 5 1

  

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  All is great👍🏻

  Review of 07/06/2023, following an experience of 22/05/2023 by STIPE M.

• 5 / 5 1

  

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  Really fast delivery. Great quality shoes.

  Review of 07/06/2023, following an experience of 14/05/2023 by MARIA JOÃO G.

• 5 / 5 1

  

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  Lovely product just as advertised. Those living in the UK, be prepared to wait a bit for the delivery.

  Review of 07/06/2023, following an experience of 20/05/2023 by DAVID C.

• 5 / 5 1

  

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  They have great products👌

  Review of 07/06/2023, following an experience of 10/05/2023 by INÁCIO M.

• 5 / 5 1

  

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  Great product, shipped and delivered on time. Lovely feel to the shoe, I like the use of natural materials

  Review of 07/06/2023, following an experience of 13/05/2023 by CHRISTINE A.

• 2 / 5 1

  

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  Shoes did not fit. I had to return them and pay the postage myself which amounted to about half the value of the shoes. I emailed to point out that the shoes also had a flaw but have had no response. It has been over a week and I have also not received a refund

  Review of 07/06/2023, following an experience of 12/05/2023 by DEBRA S.

  Answer by naturalworldeco-shop.com

  

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  Thank you for the review. The refund will be issue as soon as we get the package. Unfortunately we dont have any email under your email account, would you mind to send it again? Thank you!

  Answer by Debra S

  

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  My email address is debbieshaw@blueyonder.co.uk

  Show exchanges Hide exchanges
• 1 / 5 1

  

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  It´s been more than 20 days since I order a pair of shoe and I haven´t received them yet.

  Review of 07/06/2023, following an experience of 12/05/2023 by ALMUDENA S.

  Answer by naturalworldeco-shop.com

  

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  Thank you for the review. I can see that order has been delivered. Please confirm to us via email to info@naturalworldeco-shop.com that everything is correct. Thank you!

• 2 / 5 1

  

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  In my opinion you should expect to receive the shoes you order. In my opinion they put the wrong shoes in a box with a picture of the shoes I ordered. It is my opinion that I can’t trust natural world eco-shop.com and that I will not order from them again.

  Review of 07/06/2023, following an experience of 08/05/2023 by JADE H. *

  *Pseudonymized data at the request of the author

  Answer by naturalworldeco-shop.com

  

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  Thank you for your review and sorry to hear about it. We dont have any email from you in regards this matter. Could you please send an email so we can check that has been our mistake? Thank you!

• 5 / 5 1

  

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  It was a good experiente! The products are realy Nice and good!

  Review of 07/06/2023, following an experience of 15/05/2023 by SOFIA L.

• 5 / 5 1

  

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  Love this company, easy to browse & order.

  Review of 07/06/2023, following an experience of 17/05/2023 by HELEN H.

• 5 / 5 1

  

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  Excellent! Fast shipping. I was very satisfied. Good shoes, good shopping.

  Review of 07/06/2023, following an experience of 22/05/2023 by NUNO L.

• 5 / 5 1

  

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  Lovely shoes, very comfortable. My girl loves them.

  Review of 07/06/2023, following an experience of 07/05/2023 by MARIA S.

• 5 / 5 1

  

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  Shoes I ordered looked exactly as on the pictures. The shipping was really fast and everything went well!

  Review of 07/06/2023, following an experience of 08/05/2023 by DIJANA ?.

• 5 / 5 1

  

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  Good shoes, carton packaging, quick delivery. Would purchase again.

  Review of 07/06/2023, following an experience of 07/05/2023 by O. P.

• 5 / 5 1

  

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  I like the shoes and have bought them over a number of years. Using their website, ordering and delivery were very straightforward.

  Review of 07/06/2023, following an experience of 22/05/2023 by ALAN L.

• 5 / 5 1

  

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  Ok delivery ! On time ! Love espacially your espadriles !

  Review of 07/06/2023, following an experience of 18/05/2023 by CRISTINA P.

• 5 / 5 1

  

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  Love the feel, look and comfort. Best shoes of this kind I have ever bought. Took a while to arrive, but well worth the wait.

  Review of 07/06/2023, following an experience of 16/05/2023 by ADRIAN P.

• 5 / 5 1

  

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  very good service

  Review of 07/06/2023, following an experience of 20/05/2023 by JACINTA P.

• 5 / 5 1

  

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  Very nice

  Review of 07/06/2023, following an experience of 19/05/2023 by RUI P.

• 5 / 5 1

  

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  Easy to buy and very quickly shipment. It is my the second pair of shoes.

  Review of 07/06/2023, following an experience of 14/05/2023 by PAULO G.

• 5 / 5 1

  

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  Speedy service ( from Spain to Portugal).

  Review of 07/06/2023, following an experience of 14/05/2023 by KAREN B.

• 5 / 5 1

  

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  Lovley colour, good fit

  Review of 07/06/2023, following an experience of 15/05/2023 by JANE B.

• 5 / 5 1

  

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  Fantastic

  Review of 07/06/2023, following an experience of 19/05/2023 by ANTÓNIO B.

• 5 / 5 1

  

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  Great, order as well fast and perfect .

  Review of 27/05/2023, following an experience of 11/05/2023 by GABRIELA G.

• 5 / 5 1

  

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  Excelente opção, já é a segunda vez que compro , sou fã. Muito resistentes e confortáveis.

  Review of 26/05/2023, following an experience of 02/05/2023 by TANIA L.

• 5 / 5 1

  

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  Everyting perfect, love my new natural world shoes :)

  Review of 26/05/2023, following an experience of 10/05/2023 by LAURA V.

• 5 / 5 1

  

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  Thank you

  Review of 26/05/2023, following an experience of 10/05/2023 by PIA T.

• 5 / 5 1

  

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  Resposta aos emails imediata Envio super rapido Tenis sempre de acordo com o expectavel

  Review of 26/05/2023, following an experience of 10/05/2023 by FILIPA FRUTUOSO G.

• 5 / 5 1

  

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  ⭐️⭐️⭐️⭐️⭐️

  Review of 26/05/2023, following an experience of 07/05/2023 by FIONA D.

• 5 / 5 1

  

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  Excellent

  Review of 25/05/2023, following an experience of 10/05/2023 by ANA Z.

• 5 / 5 1

  

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  Fast delivery (internationally) and always a great product!! Love these shoes!

  Review of 24/05/2023, following an experience of 08/05/2023 by ANDRE V.

• 4 / 5 1

  

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  Delivery was super fast. Sandals seams as good as birckenstock and way more cheaper. I just don’t give 5 Stars because I hadn’t time enough to test sandals for longer period then one day

  Review of 24/05/2023, following an experience of 06/05/2023 by LUCIE C.

• 5 / 5 1

  

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  top!

  Review of 24/05/2023, following an experience of 08/05/2023 by ANA SOFIA D.

• 5 / 5 1

  

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  Lovely shoes and excellent return/change order service. The at-home pick-up was very convenient. They even come in a scented cardboard box!

  Review of 24/05/2023, following an experience of 24/04/2023 by ANA B.

• 5 / 5 1

  

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  I simply LOVE shoes from naturalworldeco. I got my first pair in a stationary shop in Berlin and wore them down completely. Light and comfortable, breathable. Once the shoes wore down I ordered a three new pairs (in case they stop selling my fav model) and then package came quickly, and the package smelled so nice. Which was such nice touch. 100% recommend and will be back!

  Review of 24/05/2023, following an experience of 09/05/2023 by KATARZYNA B.

• 5 / 5 1

  

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  Heerlijke schoenen. Makkelijk zelf aan en uit te doen en van eerlijk materiaal

  Review of 23/05/2023, following an experience of 07/05/2023 by BIBI D.

• 5 / 5 1

  

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  I love this company from start to finish of the process of ordering items. Sustainable, vegan products in the most amazing colours, materials used so soft & the shoes/ boots/ sandals smell great too! You get a tree planted in the name of your choosing on your first order too! I have now purchased one pair of boots, three pairs of sneakers & two pairs of flip flops. Not the cheapest brand but well worth that extra price. I cannot recommend this company more highly.

  Review of 23/05/2023, following an experience of 03/05/2023 by HELEN H.

• 5 / 5 1

  

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  The product corresponded perfectly with the pictures and description on the website. Besides that the delivery wes quite fast also.

  Review of 23/05/2023, following an experience of 29/04/2023 by ALEXANDRE T.

• 3 / 5 1

  

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  Sizes came a bit on the small size. Fortunately I gave one pair to a friend and bought a 44. Have left a message to exchange the old Compton for a 44 instead of a 44. Had no response?

  Review of 23/05/2023, following an experience of 06/05/2023 by EMILY C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I was very satisfied with customer service and the whole purchase process (from the moment i ordered the item to its delivery).

  Review of 22/05/2023, following an experience of 27/04/2023 by MARIA C.

• 4 / 5 1

  

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  Very good website with wide range of footwear. Easy to order and very good communication. Fast dispatch. The only small issue I had was not with the company but with my order taking at least five days to get through customs from Spain to UK.

  Review of 21/05/2023, following an experience of 01/05/2023 by LLOYD F.

• 5 / 5 1

  

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  As I had hoped the shoes are comfy and light. I am Normally a 43 and ordered a 44 which are just right. Definitely size up when ordering.

  Review of 21/05/2023, following an experience of 30/04/2023 by ANDY P.

• 4 / 5 1

  

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  It’s ok

  Review of 20/05/2023, following an experience of 28/04/2023 by ADRIAN B.

• 5 / 5 1

  

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  Cool look shoes, and very comfortable - I do recommend!

  Review of 20/05/2023, following an experience of 04/05/2023 by ALEXANDRE C.

• 5 / 5 1

  

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  Easy site to navigate. Great comms when my address wasn’t recognised. Regular delivery updates. Product arrived promptly too.

  Review of 20/05/2023, following an experience of 01/05/2023 by GORDON S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  friendly, quick and amazing shoes

  Review of 19/05/2023, following an experience of 29/04/2023 by LEONOR P.

• 5 / 5 1

  

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  Fabulous shoes. So comfortable and gorgeous. My 5th pair! Quick and cheap postage to the UK.

  Review of 18/05/2023, following an experience of 02/05/2023 by VICKI D.

• 5 / 5 1

  

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  I was very afraid of delivery as their chosen partner has 11 thousand reviews and all of them negative. Fortunately for Belgium it was DPD that took over and delivery was fantastically easy. Everything went smoothly and the whole process from ordering to delivery took only a couple of days. Product as described, one thing I didn't like was lack of information on the box about composition, the kind of leather used etc. Size a bit too big, but that's the problem with their shoes, they have sizing all over the place.

  Review of 18/05/2023, following an experience of 03/05/2023 by ANNA S.

• 5 / 5 1

  

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  Fantastic

  Review of 16/05/2023, following an experience of 30/04/2023 by ISABEL N.

• 3 / 5 1

  

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  The sizes come up a bit small. Always worn a 43 with every boot/shoe I’ve bought in 30 years. These rub quite a lot. Had to take soles out to wear. Really like them though, so have ordered a 44!

  Review of 16/05/2023, following an experience of 26/04/2023 by MIKE B.

• 5 / 5 1

  

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  Great, im satisfied

  Review of 16/05/2023, following an experience of 28/04/2023 by STEFAN N.

• 3 / 5 1

  

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  I have bought from Natural World before and everything went very well and I was delighted. Very recently I ordered a pair of shoes and when they arrived I realised that I had ordered the wrong ones so I placed another order for the correct shoes. They arrived and I am delighted with them. My problem is that I want to return the pair that I wrongly ordered but am being told that I have to make sure that I pay any taxes or the package will not be delivered so I wouldn’t get a refund. How do I know what the taxes are? Can someone advise me please.

  Review of 16/05/2023, following an experience of 30/04/2023 by SANDRA K.

• 4 / 5 1

  

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  Good service, pity there's no free return option

  Review of 15/05/2023, following an experience of 25/04/2023 by NICK H.

• 4 / 5 1

  

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  Olá A experiência não correu muito bem 1o mandaram mail's a falar do pagamento quando já tinha sido pago O 2o par chegou 2 semana após o pagamento e porque eu mandei um mail a perguntar Ainda responderam que não tinham o pagamento e tive de enviar comprovativo Penso que a nivel administrativo têm de melhorar Simpatia e rapidez a responder aos mail' s nota 10

  Review of 12/05/2023, following an experience of 24/04/2023 by MEU SUPER F. A.

• 5 / 5 1

  

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  No geral muito satisfeito!

  Review of 09/05/2023, following an experience of 20/04/2023 by NELSON A.

• 4 / 5 1

  

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  Easy to surf and easy to buy.

  Review of 09/05/2023, following an experience of 16/04/2023 by ARNE L.

• 5 / 5 1

  

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  The delivery was fast.

  Review of 09/05/2023, following an experience of 20/04/2023 by SUSANA M.

• 4 / 5 1

  

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  Very good

  Review of 09/05/2023, following an experience of 23/04/2023 by GRAEME C.

• 5 / 5 1

  

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  Good purchase .I’m very satisfied

  Review of 07/05/2023, following an experience of 17/04/2023 by VASCO C.

Reviews displayed in chronological order