Customer reviews for odlo.com

Customer reviews

• 4 / 5 1

  

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  Good quality

  Review of 07/03/2024, following an experience of 30/01/2024 by BERT D.

• 5 / 5 1

  

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  It's very easy to navigate en find your items.

  Review of 07/03/2024, following an experience of 31/01/2024 by FRANK H.

• 2 / 5 1

  

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  Product's quality is very good but the return shipping costs were not refunded. Not a good policy.

  Review of 07/03/2024, following an experience of 29/01/2024 by ROBERTO D.

• 4 / 5 1

  

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  Odlo makes great clothes once one figures out the correct sizing & has become my go to brand. I have 4 stars because they do not want to take responsibility for returns. What Patagonia does is provides tracked return for item & deduct the cost from the refund which is fantastic. For Odlo it’s like we don’t care, it’s your fault that you are returning, just completed this form & that’s it. That’s ridiculous.

  Review of 05/03/2024, following an experience of 28/01/2024 by ELTON M.

• 5 / 5 1

  

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  Slightly expensive

  Review of 05/03/2024, following an experience of 27/01/2024 by LEONARDO D.

• 5 / 5 1

  

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  Excellent product,

  Review of 05/03/2024, following an experience of 30/01/2024 by ALESSANDRO R.

• 5 / 5 1

  

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  Sito chiaro, intuitivo...

  Review of 05/03/2024, following an experience of 29/01/2024 by MARZIA Z.

• 4 / 5 1

  

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  The product was delayed resulting in not having them for the event I purchased them for.

  Review of 05/03/2024, following an experience of 29/01/2024 by PAUL M.

• 5 / 5 1

  

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  Ottimo prezzo, taglia giusta, ottima qualità. Sito fatto bene e facile da usare.

  Review of 05/03/2024, following an experience of 29/01/2024 by MICHELA B.

• 5 / 5 1

  

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  very good

  Review of 05/03/2024, following an experience of 30/01/2024 by HUBERT G.

• 5 / 5 1

  

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  Top

  Review of 05/03/2024, following an experience of 27/01/2024 by MARTA D.

• 2 / 5 1

  

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  To send back at own risk and cost to Germany. I had to pay 17€. This is no service. I’am thinking about not order the other size just because of that

  Review of 05/03/2024, following an experience of 28/01/2024 by ELS G.

• 5 / 5 1

  

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  Easy order process, speedy despatch.

  Review of 05/03/2024, following an experience of 28/01/2024 by MARC W.

• 5 / 5 1

  

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  Super Product

  Review of 02/03/2024, following an experience of 25/01/2024 by IVAN J.

• 3 / 5 1

  

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  Ok. Difficult and expensive (20€ shipping) return of unsuitable products.

  Review of 02/03/2024, following an experience of 25/01/2024 by RENATA V.

• 3 / 5 1

  

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  The product is a 2 layer longsleefe unfortuanly to big

  Review of 02/03/2024, following an experience of 25/01/2024 by GERTJAN S.

• 5 / 5 1

  

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  Your site is easy to access and negotiate

  Review of 02/03/2024, following an experience of 23/01/2024 by KEN D.

• 5 / 5 1

  

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  Fast delivery ..clear rules..small minus colour on the website differs from one in reality..Not much but a bit

  Review of 02/03/2024, following an experience of 28/01/2024 by STANISLAW Z.

• 4 / 5 1

  

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  molto chiari rapidi e precisi, la tabella delle taglie non rispetta la misura di tutti i capi

  Review of 02/03/2024, following an experience of 25/01/2024 by ANDREA C.

• 5 / 5 1

  

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  Perfect!

  Review of 01/03/2024, following an experience of 24/01/2024 by DAINIS M.

• 1 / 5 1

  

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  Very poor or non existent customer service. I needed to change the delivery address and contacted the cs straight after placing the order and they said not only is not possible but also is not possible to cancel the order. Needed to wait for fail delivery to change address or cancel the order

  Review of 01/03/2024, following an experience of 22/01/2024 by TOM B. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  very bad customer service. Because of them I almost gave up on making the purchase

  Review of 01/03/2024, following an experience of 23/01/2024 by ABBIE M. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  nice product

  Review of 01/03/2024, following an experience of 24/01/2024 by BERT D.

• 2 / 5 1

  

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  i made my account, placed my order. I got a message "package on its way", then couriercompany wrote "address incomplete", ODLO wrote "your package needs you". I sent in message to couriercompany DPD and asked to complete address and to deliver to packagepoint. Before that was arranged/answered, ODLO decided to return my package to their depot. I'm sure i had entered my housenumber in my account. No check is between ODLO and courier for the address-data. On top of this more than € 50,- is charged as costs for packaging, handling and courier.

  Review of 29/02/2024, following an experience of 21/01/2024 by ANJA Q.

• 5 / 5 1

  

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  Fast

  Review of 29/02/2024, following an experience of 22/01/2024 by OLGA M.

• 5 / 5 1

  

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  Everything went perfectly

  Review of 29/02/2024, following an experience of 20/01/2024 by IZTOK K.

• 5 / 5 1

  

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  ...

  Review of 29/02/2024, following an experience of 20/01/2024 by SAMUEL T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Ι am more than satisfied with both the service and the product !

  Review of 29/02/2024, following an experience of 23/01/2024 by NATHALIE M.

• 4 / 5 1

  

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  Easy

  Review of 29/02/2024, following an experience of 22/01/2024 by KYLE G. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Exchanging an item is very expensive. I looked at the size chart but it was still too big. This means returning the item and ordering it again.

  Review of 28/02/2024, following an experience of 20/01/2024 by JOHN T.

• 4 / 5 1

  

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  Top

  Review of 28/02/2024, following an experience of 21/01/2024 by MICHELE M.

• 5 / 5 1

  

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  Really good webpage.Easy to order and pay. Quick shipment!

  Review of 28/02/2024, following an experience of 21/01/2024 by SAŠA D.

• 5 / 5 1

  

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  it is ok

  Review of 28/02/2024, following an experience of 20/01/2024 by KRZYSZTOF C.

• 5 / 5 1

  

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  Pants were priced well, postage was good and there nothing extra to pay customs. Goods arrived quickly.

  Review of 28/02/2024, following an experience of 20/01/2024 by IAN P.

• 5 / 5 1

  

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  Transparent, lot of filters for easy searching

  Review of 28/02/2024, following an experience of 20/01/2024 by MAJDA S.

• 5 / 5 1

  

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  everything was perfect but i would like Odlo as other big brands doing, not to charge customers when returning a product. This is a majow issue in my opinion and epsecially for customers that are buying quite a lot of products from Odlo. Thanks

  Review of 28/02/2024, following an experience of 22/01/2024 by EVANGELOS P.

• 5 / 5 1

  

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  Quick delivery of excellent products

  Review of 28/02/2024, following an experience of 19/01/2024 by JAN V.

• 1 / 5 1

  

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  It is absurd that ODLO uses DPD for mailing the goods. ODLO sent it twice by DPD, yet it was not delivered at my home twice. The first time the parcel was sent to a DPD service point 40 minutes driving away, the second time the parcel got lost. So I never received any bibshorts. Yet ODLO does not offer an alternative.Fortunately, my money was refunded quickly and without any discussion. However, it means that I am not able to order any further ODLO stuff.

  Review of 28/02/2024, following an experience of 21/01/2024 by WIM S.

• 4 / 5 1

  

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  geen op merkingen

  Review of 28/02/2024, following an experience of 19/01/2024 by DAFNE S.

• 5 / 5 1

  

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  Fast delivery

  Review of 24/02/2024, following an experience of 20/01/2024 by MICHAEL C.

• 3 / 5 1

  

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  The products the Odlo make are superb in quality I ordered running jacket, shorts and socks. In a world of quick delivery and helpful customer services I was disappointed to wait 3 weeks for delivery and the responses I eventually got from their customer services were quite poor, the first was in my opinion brusque. The last communication I had arrived a day after my goods had been delivered to say they had been delivered. Perhaps I’m being overly critical but I expect fast helpful responses and a delivery time under ten days.

  Review of 24/02/2024, following an experience of 13/01/2024 by PAUL S.

• 5 / 5 1

  

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  oke

  Review of 24/02/2024, following an experience of 17/01/2024 by RENÉ B.

• 4 / 5 1

  

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  Easy to nacigate

  Review of 24/02/2024, following an experience of 13/01/2024 by ADAM H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  nice and intuitive

  Review of 24/02/2024, following an experience of 20/01/2024 by DARIO A.

• 5 / 5 1

  

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  Very easy to find what I was looking for.

  Review of 24/02/2024, following an experience of 18/01/2024 by ISAAC C.

• 5 / 5 1

  

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  Good choice available online. Site easy to use. Delivery was delayed due to missing documents for courier at port of export. Good tracking service from courier UPS.

  Review of 24/02/2024, following an experience of 10/01/2024 by ALLAN T.

• 5 / 5 1

  

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  I think the website should give a bit more information on the products. For example, I need a leggings that would be good for summer and the descriptions don't help me with that.

  Review of 21/02/2024, following an experience of 18/11/2023 by TOM G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great customer service!

  Review of 21/02/2024, following an experience of 14/01/2024 by ALEXANDRA B.

• 5 / 5 1

  

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  Very good tecnical sportwear. I strongly recommend!

  Review of 21/02/2024, following an experience of 13/01/2024 by FABIO T.

• 5 / 5 1

  

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  Great user experience

  Review of 21/02/2024, following an experience of 16/01/2024 by FABIO D.

• 2 / 5 1

  

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  Shipment was delayed and missing an item. I’ve contacted customer service 5 times by email and telephone. After 5 weeks I still have no resolution.

  Review of 21/02/2024, following an experience of 14/01/2024 by J R.

• 5 / 5 1

  

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  I am very satisfied from the purchase to the delivery.

  Review of 21/02/2024, following an experience of 13/01/2024 by ARIANNA G.

• 5 / 5 1

  

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  A certainty. Never disappointed by Odlo's products, best value for money especially for base layers

  Review of 21/02/2024, following an experience of 15/01/2024 by FRANCESCO M.

• 5 / 5 1

  

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  Very good.

  Review of 21/02/2024, following an experience of 14/01/2024 by JOSE T.

• 4 / 5 1

  

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  Easy to navigate site.

  Review of 21/02/2024, following an experience of 15/01/2024 by MARK C. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Perfecto

  Review of 21/02/2024, following an experience of 17/01/2024 by JON I.

• 5 / 5 1

  

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  Well organised site, top communication, swift delivery.

  Review of 21/02/2024, following an experience of 11/01/2024 by PIET S.

• 4 / 5 1

  

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  Misschien een tip om bij deze broek op de site een link te leggen naar kleuren die erbij passen voor jasje of t-shirt. Nu is het zoeken geblazen en nog niets gevonden.

  Review of 21/02/2024, following an experience of 14/01/2024 by ANNEMIEK H.

• 5 / 5 1

  

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  Very easy to navigate

  Review of 21/02/2024, following an experience of 12/01/2024 by ELIO B.

• 5 / 5 1

  

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  Great!

  Review of 21/02/2024, following an experience of 15/01/2024 by IULIANA S.

• 5 / 5 1

  

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  Easy to navigate, fast serving site

  Review of 17/02/2024, following an experience of 14/01/2024 by ЯРОСЛАВ М.

• 2 / 5 1

  

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  I ordered the product on December 23rd, unfortunately the delivery of my products was lost by the currier at the beginning of January. I had to call and write more times to Odlo to signal the issue and I was surprised to see they did not resend the product as immediate corrective actions; this decision has taken some weeks. I have received the product on February 1st. I am also surprised that Odlo have not proposed e.g. a bonus for next purchase or similar approach to compensate the issue occured. I clearly communicated that I am a loyal customer to their brand.

  Review of 17/02/2024, following an experience of 23/12/2023 by JACOPO G.

• 4 / 5 1

  

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  Easy

  Review of 17/02/2024, following an experience of 14/01/2024 by CHRIS W.

• 4 / 5 1

  

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  It's a clean site

  Review of 17/02/2024, following an experience of 05/01/2024 by LUCA M.

• 4 / 5 1

  

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  Arrived in a reasonable time frame

  Review of 17/02/2024, following an experience of 10/01/2024 by ANTONIA G.

• 1 / 5 1

  

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  The item I bought is too big, I would like to return it but I have to spend 20 € to send it to Germany. Odlo doesn't pay, I will never buy something again.

  Review of 17/02/2024, following an experience of 11/01/2024 by ELLIOTT G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  It is easy to find what you want. The price is good and the package arrived on time and fast without any problem.

  Review of 14/02/2024, following an experience of 10/01/2024 by KOSTAS K.

• 5 / 5 1

  

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  needless to hide it, odlo costs money! but the quality and performance are on another level than any other alternative. i have the feeling of never sweating, always perfect temperature, no smell. fantastic products!

  Review of 14/02/2024, following an experience of 11/01/2024 by ALESSANDRO B.

• 5 / 5 1

  

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  No problems. Everything okay.

  Review of 14/02/2024, following an experience of 10/01/2024 by ANDREAS W.

• 5 / 5 1

  

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  fast and accurate

  Review of 14/02/2024, following an experience of 10/01/2024 by NEL V.

• 5 / 5 1

  

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  super quick service, great size tips

  Review of 14/02/2024, following an experience of 09/01/2024 by CELINA R.

• 4 / 5 1

  

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  Me gusta comprar en esta tienda la ropa es de muy buena calidad y las entregas rapidas. No pongo 5 estrellas ya que la politica de devolucion obliga al cliente a pagar los gastos de envio

  Review of 14/02/2024, following an experience of 09/01/2024 by EDGAR ANTONIO M.

• 5 / 5 1

  

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  It's the second time that I bought on odlo.com site, and their products are the best for winter. I've used their termic suit in Iceland at -25 degree and they calmly tolerated the temperature, keeping the body warm. FOR ME 100% approved

  Review of 14/02/2024, following an experience of 10/01/2024 by IRYNA T.

• 5 / 5 1

  

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  Good site.

  Review of 14/02/2024, following an experience of 06/01/2024 by DAN R.

• 5 / 5 1

  

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  Delivery: ok Navigation: ok

  Review of 14/02/2024, following an experience of 08/01/2024 by EDDY I.

• 5 / 5 1

  

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  Good

  Review of 14/02/2024, following an experience of 08/01/2024 by EDINA V.

• 5 / 5 1

  

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  Service and delivery to the Netherlands was quick. Products are of amazing quality. I will definitely return to this site

  Review of 14/02/2024, following an experience of 08/01/2024 by ROY S.

• 5 / 5 1

  

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  Top

  Review of 14/02/2024, following an experience of 07/01/2024 by MARTA D.

• 2 / 5 1

  

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  Il sito è a volte confusionario

  Review of 14/02/2024, following an experience of 07/01/2024 by ENRICO MARIA M.

• 5 / 5 1

  

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  Overzichtelijke site, snelle levering, goed materiaal

  Review of 05/02/2024, following an experience of 01/01/2024 by MICHIEL V.

• 5 / 5 1

  

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  Very good, great service. I would recommend.

  Review of 05/02/2024, following an experience of 04/01/2024 by FRANC B.

• 5 / 5 1

  

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  all products are there with a clear description

  Review of 05/02/2024, following an experience of 04/01/2024 by INGE K.

• 5 / 5 1

  

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  very simple

  Review of 05/02/2024, following an experience of 07/01/2024 by ZENON R.

• 5 / 5 1

  

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  Easy to find what you need.

  Review of 05/02/2024, following an experience of 01/01/2024 by EDWIN R.

• 5 / 5 1

  

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  Nice website, very clear, good working filter options, good experience

  Review of 05/02/2024, following an experience of 05/01/2024 by WAYNE H.

• 4 / 5 1

  

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  Clear!

  Review of 05/02/2024, following an experience of 06/01/2024 by GRE N.

• 5 / 5 1

  

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  I know from a friend odlo is very good in all the things

  Review of 05/02/2024, following an experience of 31/12/2023 by ERIK J.

• 5 / 5 1

  

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  Gebruiksvriendelijk - uitgebreid - voldoende uitleg

  Review of 05/02/2024, following an experience of 07/01/2024 by HENDRIK D.

• 5 / 5 1

  

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  Perfect

  Review of 05/02/2024, following an experience of 05/01/2024 by REIN B.

• 5 / 5 1

  

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  I have been ordering from Odlo for a few years now and every time I am impressed by the ease of ordering and the timely delivery. And, of course, their products are A++. I won't use running tights from anywhere else!

  Review of 05/02/2024, following an experience of 28/12/2023 by KRISTINA P.

• 4 / 5 1

  

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  The site gives to you average search tools

  Review of 05/02/2024, following an experience of 06/01/2024 by KAREN P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Delivered as stated

  Review of 05/02/2024, following an experience of 07/01/2024 by PAVEL D.

• 5 / 5 1

  

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  Very efficient

  Review of 05/02/2024, following an experience of 02/01/2024 by MIRJAM V.

• 5 / 5 1

  

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  Clear webshop

  Review of 05/02/2024, following an experience of 28/12/2023 by MAUS V.

• 4 / 5 1

  

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  Prima, overzichtelijk.

  Review of 05/02/2024, following an experience of 03/01/2024 by TYLER R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Process of ordering was okay

  Review of 05/02/2024, following an experience of 29/12/2023 by JAKE R. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  Site works really well, easy to find what I needed.

  Review of 05/02/2024, following an experience of 03/01/2024 by MICHIEL L.

• 5 / 5 1

  

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  Quick and easy to find what I was looking for.

  Review of 05/02/2024, following an experience of 06/01/2024 by SVEN-AKE W.

• 4 / 5 1

  

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  Easy to order…..delivery a bit slow

  Review of 05/02/2024, following an experience of 02/01/2024 by CLAIRE C.

• 5 / 5 1

  

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  Walfare

  Review of 05/02/2024, following an experience of 06/01/2024 by EDOARDO O.

Reviews displayed in chronological order