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Review Summary
The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.
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A. A.
17 Feb 2022
Verified reviewTo make an order was easy and it arrived in time.
Reply from Bikeinn.com
Dear Girts, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewBought for my brother. Excellent value/performance and more speed and smooth riding (especially on road)! Thank You!
Reply from Bikeinn.com
Dear Paul Dale, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewSnelle levering.
Reply from Bikeinn.com
Beste, Bedankt dat u de tijd heeft genomen om zulke positieve opmerkingen over uw ervaring met ons te delen. We zijn erg blij u zo goed mogelijk van dienst te hebben kunnen zijn. Dit soort feedback stelt ons in staat om te identificeren wat we goed doen en op welke aspecten we moeten werken om de ervaring van onze klanten te verbeteren. Daarom stellen we uw feedback op prijs. Neem gerust contact op met onze klantenservice door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of opmerkingen maakt. Bedankt en vriendelijke groeten,
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A. A.
17 Feb 2022
Verified reviewThe process from ordering to delivery was smooth. Tyres arrived quickly and of excellent quality.
Reply from Bikeinn.com
Dear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewGreat price and arrived quickly, great service
Reply from Bikeinn.com
Dear philip, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewIt took 8 days for our battery to arrive, in spite of the website suggesting 5-7 days.
Reply from Bikeinn.com
Hello Chris, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated, not exact. Your comments will be taken into account for continuous improvement. Best regards,
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A. A.
17 Feb 2022
Verified reviewSaved the day.. awesome.
Reply from Bikeinn.com
Dear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewEverything great
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A. A.
17 Feb 2022
Verified reviewI have no problem with the quality of product or delivery. UK buyers beware, it took nearly 10 weeks to receive a refund for a returned item. Not so bad for relatively inexpensive items but for £137 of cycle shoes was not so much fun ☹️
Reply from Bikeinn.com
Hello Alan, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is important to us and that is why we have verified your case and identified the problem. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thank you very much. Kind regards
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A. A.
17 Feb 2022
Verified reviewReally pleased that I was able to buy a legacy item from BikeInn at a very reasonable price. The website was easy to use, purchase straightforward, and the tracking information was updated frequently. The item was very well packaged. The only reason that I have dropped a star is because the shipping took a few days longer than stated, which could be important to people that need something urgently. The shipping price itself however was very fair considering the journey the item took. Otherwise I have no complaints at all.
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A. A.
17 Feb 2022
Verified reviewReceived my items on time with no problem. Good quality items, worth the purchase price. Would certainly recommend this website.
Reply from Bikeinn.com
Dear Joao, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewGood price and delivery to UK pretty quick, had to return one item as I didn’t like it but it was a painless experience
Reply from Bikeinn.com
Dear simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewRychlé doručení.Na mou výšku 176 a váha 71 kg velikost M
Reply from Bikeinn.com
Vážený zákazníku, Děkujeme, že jste si našli čas podělit se s námi o tak pozitivní komentáře o vaší zkušenosti. Jsme velmi rádi, že jsme vám mohli sloužit tím nejlepším způsobem. Tento typ zpětné vazby nám umožňuje identifikovat, co děláme dobře a v jakých aspektech bychom měli pracovat na zlepšení zkušeností našich zákazníků. Proto si vážíme vaší zpětné vazby. Neváhejte kontaktovat náš tým zákaznických služeb e-mailem na support@tradeinn.com s jakýmikoli obavami nebo připomínkami. Děkuji a s pozdravem,
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A. A.
17 Feb 2022
Verified reviewExcellent service
Reply from Bikeinn.com
Dear A R, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewfair and reliable
Reply from Bikeinn.com
Dear Dan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
all the best and success in your work
Show exchanges Hide exchanges -
A. A.
17 Feb 2022
Verified reviewEverything came as expected, great value.
Reply from Bikeinn.com
Dear Burly, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewcorrecte aanbieding, keurig op tijd geleverd. top.!
Reply from Bikeinn.com
Beste klant, Bedankt dat u de tijd heeft genomen om zulke positieve opmerkingen over uw ervaring met ons te delen. We zijn erg blij u zo goed mogelijk van dienst te hebben kunnen zijn. Dit soort feedback stelt ons in staat om te identificeren wat we goed doen en op welke aspecten we moeten werken om de ervaring van onze klanten te verbeteren. Daarom stellen we uw feedback op prijs. Neem gerust contact op met onze klantenservice door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of opmerkingen maakt. Bedankt en vriendelijke groeten,
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A. A.
3 Feb 2022
Verified reviewCheapest on the internet, that I could find, super quick delivery, well packaged. No compaints, and will definitely use again.
Reply from Bikeinn.com
Dear steve , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Feb 2022
Verified reviewFast service, good prices and no UK import problems.
Reply from Bikeinn.com
Dear Jonathan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Feb 2022
Verified reviewΠολύ καλη εξυπηρέτηση
Reply from Bikeinn.com
Αγαπητέ πελάτη, Σας ευχαριστούμε για τις ευγενικές σας κριτικές, ήταν μεγάλη μου χαρά να σας εξυπηρετήσω με τον καλύτερο δυνατό τρόπο. Αυτό το είδος σχολίων μας βοηθά να βελτιώσουμε τις υπηρεσίες μας. Για περισσότερες πληροφορίες ή ερωτήσεις, μη διστάσετε να επικοινωνήσετε με την εξυπηρέτηση πελατών στέλνοντας email στη διεύθυνση support@tradeinn.com Ευχαριστώ και χαιρετισμούς,
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