What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
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4%

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Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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5 ★

Dennis C.
17 Jun 2025
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Good value for money
Experience from: 15 Jun 2025
Peter H.
15 Jun 2025
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Easy to order and pay. Good flow of information concerning delivery stages. Delivered in promised 1 hour slot.
Experience from: 11 Jun 2025
Maxine K.
13 Jun 2025
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Fantastic company. Website is easy to navigate so you can find what your looking for quickly, ordering is quick and easy and very quick delivery. Would not use another company.
Experience from: 11 Jun 2025
Marie K.
12 Jun 2025
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Is always on time and excellent product thank youxxx
Experience from: 6 Jun 2025
Sam R.
10 Jun 2025
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Easy to navigate and place orders
Experience from: 8 Jun 2025
Laura D.
7 Jun 2025
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Order items easy to find and delivery excellent and very quick
Experience from: 5 Jun 2025
Joan M.
5 Jun 2025
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Easy to use website, perfect for someone not confident ordering on line.
Experience from: 4 Jun 2025
Billy M.
4 Jun 2025
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good site easy to get round and fast delivery
Experience from: 30 May 2025
Nicola M.
31 May 2025
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Great site, easy to use for both NHS and personal orders.
Experience from: 30 May 2025
Marjorie C.
30 May 2025
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Ordering once you’ve found your way around is easy. Delivery is very good and pads are excellent
Experience from: 28 May 2025
Robert T.
30 May 2025
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Easy website. Excellent product and value for money. Lovely helpful staff on the phone as well. Highly recommended
Experience from: 29 May 2025
Firdaus S.
28 May 2025
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I have used this company for a few years and their service has always been very professional and efficient and reliable
Experience from: 22 May 2025
Elaine D.
28 May 2025
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I actually wanted a different product but it’s constantly out of stock so I have had to make do with this product
Experience from: 26 May 2025
Michael B.
24 May 2025
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Easy site to navigate. Reasonably priced if you cannot get them from an NHS source. Bit disappointed I could not phone you to answer an unrelated query.
Experience from: 23 May 2025
Bryan P.
24 May 2025
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Ordering online was straight forward. The pads arrived in two days and the courier left them in the correct safe place.
Experience from: 20 May 2025
Andrea S.
22 May 2025
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Always quick and efficient delivery and quick to solve any issues
Experience from: 21 May 2025
Stephen I.
22 May 2025
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Excellent product, perfect for my elderly disabled brother. The orders are always processed very quickly and delivered in a day or two after.
Experience from: 20 May 2025
Aileen D.
22 May 2025
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Very efficient, fast delivery
Experience from: 19 May 2025
Robert T.
22 May 2025
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I love the lovely staff who you speak to. Very professional
Experience from: 20 May 2025
Richard K.
22 May 2025
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Order didn't arrive for 13 days. Called CS and was told next day, It didn't arrive CS said I would recieve a call but that didn't happen Won't buy again
Experience from: 29 Apr 2025