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Review Summary
The brand is praised for its vast selection of items, good service, and timely deliveries. Many customers appreciate the quality of products received and the reasonable pricing.
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Madalin C.
23 Jan 2025
Verified reviewThe delivery time can be improved a bit but the overall experience is very good. They had some items that I was unable to find on other websites, they were just released and somehow kidinn was selling them before other stores.
Reply from Kidinn.com
Dear Madalin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Kath T.
10 Jan 2025
Verified reviewAbsolutely beautiful items. Well made, excellent value for money. Fast delivery. My granddaughter loves them.
Reply from Kidinn.com
Dear Kath, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Cleide B.
29 Dec 2024
Verified reviewGreat! Quick and easy to buy. Excellent order updated and follow-up. The box arrived a day earlier!
Reply from Kidinn.com
Dear Cleide, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. N.
29 Dec 2024
Verified reviewProduct still hasn't turned up,even tho email is stating delivered! Scam company !!
Reply from Kidinn.com
Dear CHRIS, Thank you for taking the time to share your comments about your experience with us. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. We would like to remind you that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Thanks and best regards,
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E. I.
25 Dec 2024
Verified reviewOrdered a box of stickers as a gift but it was not packaged properly. The box arrived all crushed and the contents fell out. Very bad packaging
Reply from Kidinn.com
Dear , Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback! Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. F.
10 Dec 2024
Verified review1st class purchase
Reply from Kidinn.com
Dear Caroline, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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B. B.
6 Dec 2024
Verified reviewExcellent prompt delivery, Highly recommend, Will use again without any hesitation.
Reply from Kidinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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I. S.
2 Dec 2024
Verified reviewHet juiste speelgoed (twee Monster High poppen) op tijd en tegen een goede prijs ontvangen. Tevreden!
Reply from Kidinn.com
Dear Ilona, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. D.
18 Nov 2024
Verified reviewVery quick delivery, well packaged, very happy with the price and service 😊
Reply from Kidinn.com
Dear Malgorzata, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. B.
18 Nov 2024
Verified reviewProduct arrived quickly and in perfect condition
Reply from Kidinn.com
Dear Rhona, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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B. J.
18 Nov 2024
Verified reviewNemt at bestille, hurtig levering
Reply from Kidinn.com
Dear Bodil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. A.
3 Nov 2024
Verified reviewVery Nices
Reply from Kidinn.com
Dear , Thank you for taking the time to share your comments about your experience with us. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Oct 2024
Verified reviewMega blok sæt til børn, til en gave, så kender ikke kvaliteten. Men den ser fin ud. God pris (på tilbud), en MASSE mail under hele forløbet, så jeg vidste hvor langt min ordre var, og så kom den endda en dag før.
Reply from Kidinn.com
Dear Susanne L., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Oct 2024
Verified reviewWhen knowing kidinn is a part of bikeinn that is under tradeinn.. kidinn got my order packed and sent to me way faster than the others. They should learn from kidinn.
Reply from Kidinn.com
Dear ewan munch jensen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Oct 2024
Verified reviewThree times in a row the wrong articles delivered. End of story. No kidinn for me anymore. Almost no contact possible.
Reply from Kidinn.com
Hello Gien, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you would like to return articles from different orders, please indicate the order numbers in the return request you opened. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
22 Oct 2024
Verified reviewI purchased a couple of Totto backpacks. The price of the items and shipping was very competitive. Everything was smooth, could use a coupon and shipping information was regularly updated.
Reply from Kidinn.com
Dear Olga, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Oct 2024
Verified reviewVery happy with my product and the service. I ordered a toy at a really good discount price, it was shipped the day after. It arrived two days earlier than planned
Reply from Kidinn.com
Dear Anja Lilli, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Oct 2024
Verified reviewDelivered as promised, no extra fees or overlong delivery time.
Reply from Kidinn.com
Dear Emma, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Oct 2024
Verified reviewEverything great
Reply from Kidinn.com
Dear Katerina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Oct 2024
Verified reviewI do not recommend shopping with this supplier, bad communication between the customer and the supplier, not to mention the returns of goods, I do not recommend
Reply from Kidinn.com
Hello Anna, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Please note that you CAN return items of different orders, you just need to open a return for them, otherwise things will get messy of course. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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