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Review Summary
The brand is celebrated for its vibrant, quality products that bring joy to customers. Many appreciate the fast delivery and ease of ordering, making the experience enjoyable and efficient.
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C. S.
23 Jan 2025
Verified reviewExcellent products and service
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Darryl E.
23 Jan 2025
Verified reviewI bought some of the very cute 'diving girl' bottle stoppers in Paris to bring home as gifts. They were so popular I wished I had bought more. Thankfully, Pylones made that very easy to do (without another trip to France). Found them on the Pylones site, which was very easy to navigate. The ordering process was easy, the price was good, the delivery cost was reasonable considering the distance as was the speed of delivery. Happy customer here.
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Irina K.
23 Jan 2025
Verified reviewDelivery was quick! All the items lovely, just what I wanted!
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D. J.
23 Jan 2025
Verified reviewAdditial paylent for express delivery, arrived later than the Standard delivery woud have
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Amanda W.
22 Jan 2025
Verified reviewThe website is lovely and colourful but very short on detail. I bought a replacement shopping trolley bag as my current one is ripped but the frame is fine. However, this bag will not fit the frame - it cannot attach as the bag attached with velcro at the top and bottom - not the usual rolser-style fitting that slides over the bar. The positives are that the bag is pretty and colourful, and the postage was very fast and efficient. It is a huge disappointment that I cannot use it.
Reply from Pylones.com
Thank you so much for your kind words about our website! We’re happy to hear that you enjoyed it and had a positive browsing experience. We’re sorry to hear that the product isn’t compatible with your shopping trolley, but we’d like to clarify that it is clearly stated on our website that this is a replacement part for our 'Trolly' shopping trolley and not for other brands or models. We hope this clears up the misunderstanding. If you need further assistance, please don’t hesitate to contact us!
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Ann E.
22 Jan 2025
Verified reviewThe items were well packed and arrived without any breakages. All arrived on time. Thank you.
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Lesley T.
22 Jan 2025
Verified reviewI have never had any issues with anything purchased anything from Pylones. (My only issue is you stopped doing the magnetic scissors)
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Chloe M.
22 Jan 2025
Verified reviewI fell in love with Pylones jewelry years ago and am always excited to see what they come up with.
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T. H.
22 Jan 2025
Verified reviewLooks great!!!
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Julie S.
22 Jan 2025
Verified reviewBrilliant quick service well wrapped
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Evelyn M.
16 Jan 2025
Verified reviewI ordered product before Christmas, for my friend's birthday(which was yesterday. She was absolutely delighted by the painters palette cheese board with paint brush cheese knife. She is a artist so it was very appropriate. My other friends thought it was a fabulous gift and wanted to know where I got them from. So I have shared your website. I was also impressed that I received order so quickly. I will definitely use your company again. Thank you.
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Simon T.
16 Jan 2025
Verified reviewThe products were nice, but delivery was terrible. Firstly it was expensive and secondly it did not arrive in the time promised. So I had to travel to the courier warehouse to get it in time for Christmas. The cost of delivery ended up being 150% of the price of the items.
Reply from Pylones.com
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your delivery. Our courier made two delivery attempts, but unfortunately, the recipient was not available on both occasions. As per standard procedure, the package was then redirected to a nearby warehouse for collection. We understand your frustration regarding the delivery costs and timing, and we truly value your comments as they help us improve our services. Please don’t hesitate to reach out if you have any further questions or need assistance.
Reply from Simon T.
The courier did indeed make two delivery attempts but they were both AFTER the date that you promised.
Show exchanges Hide exchanges -
С. Х.
13 Jan 2025
Verified reviewQuick response and fast delivery. Excellent service! Thanks ☺️
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Anastasia B.
13 Jan 2025
Verified reviewTop
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Alan M.
13 Jan 2025
Verified reviewVery happy with purchase process. Arrived promptly from abroad.
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T. H.
13 Jan 2025
Verified reviewI am highly satisfied with all the products I purchased. Everything looks great, feels great in terms if quality, and us what I expected. I am not happy with the delivery: it took twice as long as advertised, and my repeated emails on the subject were not answered.
Reply from Pylones.com
Thank you so much for your review! We’re truly happy to hear that you’re satisfied with the products. Due to the current geopolitical situation in Israel, some packages may experience delays beyond the expected delivery times, and we apologize for any inconvenience this may cause. Additionally, we’d like to inform you that our customer service promptly responded to your message within less than 24 hours. We sincerely apologize for the delivery inconvenience and greatly appreciate your understanding.
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J. E.
13 Jan 2025
Verified reviewReceived all items in excellent condition (properly packed for shipping) on time. Love adding a touch of color and whimsy with practical items.
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S. B.
13 Jan 2025
Verified reviewVery fast delivery. Great products
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A. F.
7 Jan 2025
Verified reviewGreat
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A. K.
7 Jan 2025
Verified reviewI saw Pylones at the Rome train station and didn't get a chance to make a purchase. I was able to find them online. I received the products that I ordered exactly when they told me that they would come. My granddaughter loved her presence that I bought her. I wish there were a Pylones in the US. I would shop there more.
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