Customer reviews for sanareva.co.uk

Customer reviews

• 5 / 5

  

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  As used previously, was satisfied hence the repeat order.

  Review of 02/08/2023, following an experience of 10/07/2023 by A A. *

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• 5 / 5

  

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  All excellent

  Review of 02/08/2023, following an experience of 05/07/2023 by A A. *

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• 4 / 5

  

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  Full satisfaction with web site, ease of ordering, despatch and competitive pricing.

  Review of 02/08/2023, following an experience of 07/07/2023 by A A. *

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• 5 / 5

  

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  Already ordered. Very satisfied . Thanks.

  Review of 02/08/2023, following an experience of 05/07/2023 by A A. *

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• 4 / 5

  

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  o.k.

  Review of 02/08/2023, following an experience of 03/07/2023 by A A. *

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• 5 / 5

  

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  Product was delivered within date/time limits. Product was securely wrapped.

  Review of 02/08/2023, following an experience of 03/07/2023 by A A. *

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• 5 / 5

  

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  Fast delivery, excellent 👌🏾👌🏾

  Review of 02/08/2023, following an experience of 03/07/2023 by A A. *

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• 5 / 5

  

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  I tracked my item & was delivered on time.

  Review of 02/08/2023, following an experience of 03/07/2023 by A A. *

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• 5 / 5

  

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  Very nice product. Good customer service provided and speedy postage. Thank you

  Review of 02/08/2023, following an experience of 01/07/2023 by A A. *

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• 5 / 5

  

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  Quick reliable service, excellent company to deal with

  Review of 02/08/2023, following an experience of 02/07/2023 by A A. *

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• 5 / 5

  

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  Good, service....always a great price, well packaged and a reasonable delivery time. I have used Sanareva before and will have no hesitation in using again.

  Review of 02/08/2023, following an experience of 05/07/2023 by A A. *

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• 5 / 5

  

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  Very good service. Arrived quickly. Well packaged. Very happy, will use again. Thank you. Karen 😀🌈🌻

  Review of 02/08/2023, following an experience of 03/07/2023 by A A. *

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• 5 / 5

  

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  Rapid and efficient service from placement of order to delivery of the order.

  Review of 02/08/2023, following an experience of 01/07/2023 by A A. *

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• 3 / 5

  

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  Not easy to find on the web. Searched for a few hours until came across website by accident with the product I wanted.

  Review of 02/08/2023, following an experience of 02/07/2023 by A A. *

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• 5 / 5

  

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  Sanareva offer the very wisest range of cleansing bars for dry and sensitive skin.Easy to navigate the site and easy to order with multiple payment options. Highly recommended

  Review of 02/08/2023, following an experience of 12/06/2023 by A A. *

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• 5 / 5

  

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  Great cost and delivery time. Thanks

  Review of 28/07/2023, following an experience of 02/07/2023 by A A. *

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• 5 / 5

  

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  Excellent prompt service.

  Review of 28/07/2023, following an experience of 28/06/2023 by A A. *

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• 3 / 5

  

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  I have been buying this product for a long time now but it’s getting more and more expensive! Sanarsva used to do deals based on how many you brought which helped but they haven’t done this in ages!

  Review of 28/07/2023, following an experience of 27/06/2023 by A A. *

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• 5 / 5

  

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  Excellent product and excellent service

  Review of 28/07/2023, following an experience of 29/06/2023 by A A. *

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• 5 / 5

  

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  I ordered twice by now. Parcels received in time, well packed, especially I ordered fragile items. I was sceptical reading other reviews, but I thought to give a try as on Sanareva, I find the best price for my items. I will order again. Thanks 😊

  Review of 28/07/2023, following an experience of 30/06/2023 by A A. *

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• 5 / 5

  

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  All went as expected. Thanks.

  Review of 28/07/2023, following an experience of 27/06/2023 by A A. *

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• 5 / 5

  

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  Straightforward ordering process and speedy delivery

  Review of 26/07/2023, following an experience of 28/06/2023 by A A. *

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• 5 / 5

  

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  Amassing

  Review of 26/07/2023, following an experience of 27/06/2023 by A A. *

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• 5 / 5

  

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  This is the third time me ordering , delivery is never delayed and no issue . I would recommend

  Review of 26/07/2023, following an experience of 24/06/2023 by A A. *

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• 2 / 5

  

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  I emailed to request replacement/ reimbursement for products that arrived damaged and have not had any response.

  Review of 26/07/2023, following an experience of 22/06/2023 by A A. *

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• 5 / 5

  

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  Fast delivery and great product!

  Review of 26/07/2023, following an experience of 27/06/2023 by A A. *

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• 5 / 5

  

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  good and fast service

  Review of 26/07/2023, following an experience of 24/06/2023 by A A. *

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• 5 / 5

  

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  All very good.

  Review of 26/07/2023, following an experience of 24/06/2023 by A A. *

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• 5 / 5

  

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  I was very pleased with Sanareva. I loved Customer Service's excellent quick response to any questions I had.

  Review of 26/07/2023, following an experience of 25/06/2023 by A A. *

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• 5 / 5

  

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  I have had great service from Sanareva. They have a good range at decent prices. They ship from France to my home in the UK, and parcels always arrive reasonably quickly. I had breakages on one occasion and they refunded me immediately and without quibble after I sent photographs.

  Review of 22/07/2023, following an experience of 22/06/2023 by A A. *

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• 5 / 5

  

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  In UK border it stayed at customs a little bit the product and I did not receive it in time after I returned from the trip.

  Review of 22/07/2023, following an experience of 23/06/2023 by A A. *

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• 1 / 5

  

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  They sent me out of date baby food.

  Review of 22/07/2023, following an experience of 07/06/2023 by A A. *

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• 3 / 5

  

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  The postage cost twice as much as the product and took two weeks to arrive.

  Review of 19/07/2023, following an experience of 19/06/2023 by A A. *

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• 1 / 5

  

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  No customer service. No response to repeated emails. No phone number to call. No response at all. I cannot recommend this company.

  Review of 19/07/2023, following an experience of 13/06/2023 by A A. *

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• 4 / 5

  

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  First time I tried urisanol crann berry capsules whilst visiting a doctor holiday in Cyprus. They worked alongside antibiotics. I ordered from sanareva to take in further outbreaks of urine infections

  Review of 19/07/2023, following an experience of 17/06/2023 by A A. *

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• 5 / 5

  

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  Great website, easy to order and delivered swiftly. Highly recommended

  Review of 17/07/2023, following an experience of 19/06/2023 by A A. *

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• 5 / 5

  

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  Competitive and great service.

  Review of 17/07/2023, following an experience of 16/06/2023 by A A. *

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• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 17/07/2023, following an experience of 15/06/2023 by A A. *

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• 5 / 5

  

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  I love this shop, prices are reasonable, delivery is fast and prompt, customer service is efficient and quick, they managed to help me with a small query which i was confused about and they explained few times so I cam understand and I appreciate the perseverence and willing to help. I reccommend this store to anyone. The products are genuine and I am a happy customer.

  Review of 17/07/2023, following an experience of 16/06/2023 by A A. *

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• 1 / 5

  

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  Received an Empty parcel who travelled all around Europ. Customer services asked me to wait weekS to have my money back so not happy at all. Skin will be not prepared!

  Review of 17/07/2023, following an experience of 17/06/2023 by A A. *

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• 5 / 5

  

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  So so so happy that I can find organic supplement that is also plastic free! Very happy about this, wish more companies did this. The packaging is amazing, fully compostable and very study

  Review of 10/07/2023, following an experience of 12/06/2023 by A A. *

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• 5 / 5

  

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  I order from Sanareva a couple of times each year. The web site is easy to use, delivery is quick and customer service is great. Packaging is also always excellent.

  Review of 10/07/2023, following an experience of 08/06/2023 by A A. *

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• 4 / 5

  

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  delivered in one week

  Review of 10/07/2023, following an experience of 09/06/2023 by A A. *

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• 5 / 5

  

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  Always a pleasure

  Review of 10/07/2023, following an experience of 10/06/2023 by A A. *

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• 5 / 5

  

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  Quick delivery, easy to track, sturdy packaging even for heavy items

  Review of 10/07/2023, following an experience of 07/06/2023 by A A. *

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• 5 / 5

  

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  Excellent transaction A

  Review of 10/07/2023, following an experience of 15/06/2023 by A A. *

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• 5 / 5

  

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  Excellent in all aspects. Delivery, packaging, and price. Was a bit worried about delivery time due to the situation but need not have worried. Arrived within 5 days incl weekend.

  Review of 10/07/2023, following an experience of 13/06/2023 by A A. *

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• 4 / 5

  

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  After holidaying in France I was delighted to find the same product “le comptour du Bain” shower gel available on the website, repeating the order many, many times with no problems at all. In recent months however, after not being able to locate the product, I ordered what seemed to be a similar item, although much more expensive. Disappointed that, after placing the order I was sent an email from Sanareva offering help with the products I’d already ordered as suggestions, and also at a cheaper price to what I had paid?

  Review of 10/07/2023, following an experience of 13/06/2023 by A A. *

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• 1 / 5

  

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  To be honest, it's a bit of a hit or miss with the shop. The first experience was good, things didn't take too long but in the second order, 3 out of 5 of the same products were running out in around half a year. Two are big-volume bottles as well which leaves me 1litre of the same kind of products running out in the next few months. Complained to the shop and they didn't think it was an issue what's worse is they are using new photos of the products and send you their old stock instead.

  Review of 10/07/2023, following an experience of 10/06/2023 by A A. *

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• 5 / 5

  

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  Great

  Review of 10/07/2023, following an experience of 10/06/2023 by A A. *

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• 5 / 5

  

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  Navigation on the website is ok, sometimes is freezing I don’t know why, it happened to me when I wanted to pay, but the rest delivery is exactly how they said, you can track your delivery to see the status, it s ok, I have ordered a lot never had problems, but I don’t understand why I don’t have any points on my account?

  Review of 10/07/2023, following an experience of 14/06/2023 by A A. *

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• 5 / 5

  

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  Good price & delivered as advised

  Review of 10/07/2023, following an experience of 10/06/2023 by A A. *

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• 5 / 5

  

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  Excellent company

  Review of 10/07/2023, following an experience of 15/06/2023 by A A. *

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• 1 / 5

  

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  Products arrived damaged and sanareva are not forthcoming exchanging the damaged items or giving me a refund - still trying to resolve this with customer services

  Review of 07/07/2023, following an experience of 02/06/2023 by A A. *

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• 5 / 5

  

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  Great service and delivery would def order again from the website

  Review of 07/07/2023, following an experience of 08/06/2023 by A A. *

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• 5 / 5

  

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  Sanareva provides with a wide range of French pharmacy product that aren’t available (to my knowledge) anywhere in the UK The delivery was quite fast

  Review of 07/07/2023, following an experience of 07/06/2023 by A A. *

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• 5 / 5

  

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  Prompt delivery

  Review of 07/07/2023, following an experience of 06/06/2023 by A A. *

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• 5 / 5

  

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  Great seller & product

  Review of 07/07/2023, following an experience of 08/06/2023 by A A. *

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• 4 / 5

  

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  Efficient order system and delivery, but takes a long time for despatch from France.

  Review of 06/07/2023, following an experience of 03/06/2023 by A A. *

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• 3 / 5

  

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  Late in delivery

  Review of 06/07/2023, following an experience of 03/06/2023 by A A. *

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• 5 / 5

  

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  Easy to navigate, good range of cosmetics excellent product and good service

  Review of 06/07/2023, following an experience of 05/06/2023 by A A. *

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• 5 / 5

  

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  Sarareva provide a great service on there products they sell and prices too I am a very satisfied customer

  Review of 06/07/2023, following an experience of 05/06/2023 by A A. *

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• 4 / 5

  

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  The delivery charge was high, but as the item was so competitively priced the overall cost was still cheaper than buying elsewhere. Delivery time was given as 4 to 6 days and it took 7, so that's acceptable. I have a concern about using this website again because of the many adverse reviews on record, even though my experience was ok.

  Review of 06/07/2023, following an experience of 04/06/2023 by A A. *

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• 5 / 5

  

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  Excellent service, great prices fast dispatch, will use the site again!

  Review of 06/07/2023, following an experience of 04/06/2023 by A A. *

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• 5 / 5

  

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  Good service. Prices have gone up.

  Review of 02/07/2023, following an experience of 02/06/2023 by A A. *

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• 4 / 5

  

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  Order was as expected. Delivery was slower than anticipated.

  Review of 02/07/2023, following an experience of 03/06/2023 by A A. *

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• 4 / 5

  

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  It takes quite sometime to receive the order and some things are out of stock regularly.

  Review of 02/07/2023, following an experience of 01/06/2023 by A A. *

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• 3 / 5

  

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  Took longer than stated delivery time to arrive but was well packaged.

  Review of 02/07/2023, following an experience of 30/05/2023 by A A. *

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• 4 / 5

  

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  Good service, bad delivery company

  Review of 02/07/2023, following an experience of 01/06/2023 by A A. *

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• 1 / 5

  

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  I would never order again here - I have ordered 3 items and only received 2 ! when I asked for a refund or to send me the missing items - I did not hear back from them! Be careful when you order from this website!!

  Review of 29/06/2023, following an experience of 21/05/2023 by A A. *

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• 5 / 5

  

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  Service as promised

  Review of 29/06/2023, following an experience of 01/06/2023 by A A. *

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• 5 / 5

  

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  Always happy with Sanareva!Even last order when I got wrong item(and this happened only first time during years ordering from them),problem was solved straight away and I got the refund.Highly recommend it!

  Review of 29/06/2023, following an experience of 29/05/2023 by A A. *

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• 5 / 5

  

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  Items exactly as described and shipped when stated

  Review of 29/06/2023, following an experience of 27/05/2023 by A A. *

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• 5 / 5

  

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  Sanareva have really upped their game! They have coped so well with the extra work needed now to bring loved items from Europe and beyond! Well done! Goods arrive so promptly

  Review of 29/06/2023, following an experience of 30/05/2023 by A A. *

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• 4 / 5

  

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  4 stars only because of transport cost just too high... even if not its fault!

  Review of 28/06/2023, following an experience of 26/05/2023 by A A. *

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• 1 / 5

  

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  Waited for a ridiculously long time for product to arrive. Must later than indicated. Do not order if you need before 2 weeks.

  Review of 28/06/2023, following an experience of 26/05/2023 by A A. *

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• 1 / 5

  

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  the order has not reached me, although it appears delivered, I want my money back

  Review of 26/06/2023, following an experience of 26/05/2023 by A A. *

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• 5 / 5

  

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  Good product and efficient delivery service

  Review of 26/06/2023, following an experience of 25/05/2023 by A A. *

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• 1 / 5

  

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  I got another product delivered and no one answered my emails asking for a refund

  Review of 26/06/2023, following an experience of 24/05/2023 by A A. *

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• 5 / 5

  

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  Efficient and honest.

  Review of 22/06/2023, following an experience of 22/05/2023 by A A. *

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• 1 / 5

  

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  I can not contact with sanareva through email, and I can not refund it when I am in another place. They did not deliver on time for me, and it makes me feel angry because the online support team.

  Review of 22/06/2023, following an experience of 13/05/2023 by A A. *

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• 5 / 5

  

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  All good!

  Review of 22/06/2023, following an experience of 25/05/2023 by A A. *

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• 5 / 5

  

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  Great services.

  Review of 22/06/2023, following an experience of 23/05/2023 by A A. *

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• 5 / 5

  

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  Everything was good.... delivery time was about a week.... No problem

  Review of 22/06/2023, following an experience of 25/05/2023 by A A. *

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• 5 / 5

  

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  great products great service yes i would recommend

  Review of 22/06/2023, following an experience of 24/05/2023 by A A. *

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• 5 / 5

  

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  Super fast delivery. Highly Recommend.

  Review of 22/06/2023, following an experience of 24/05/2023 by A A. *

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• 4 / 5

  

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  arrived in good order

  Review of 22/06/2023, following an experience of 22/05/2023 by A A. *

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• 5 / 5

  

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  I am perfectly happy with my product. Itis as described and I have used it many times previously.

  Review of 22/06/2023, following an experience of 24/05/2023 by A A. *

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• 5 / 5

  

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  I use this website first time. Delivery was fast. I can't complain.

  Review of 22/06/2023, following an experience of 24/05/2023 by A A. *

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• 5 / 5

  

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  Always a good choice of French liquid soaps at excellent prices. Never use any other company.

  Review of 22/06/2023, following an experience of 24/05/2023 by A A. *

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• 5 / 5

  

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  The website is easy to navigate and I found the items I needed and ordered in a matter of minutes. Sanareva kept me informed of the delivery, which arrived as promised, all in perfect condition. I will purchase from them again.

  Review of 22/06/2023, following an experience of 24/05/2023 by A A. *

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• 2 / 5

  

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  Great to find products from France but did not expect I’d have to pay customs at the door. Thought that’s be covered as part of the price. Not a nice surprise. Thank you Brexit!

  Review of 21/06/2023, following an experience of 21/05/2023 by A A. *

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• 5 / 5

  

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  A smooth purchase/delivery service

  Review of 21/06/2023, following an experience of 21/05/2023 by A A. *

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• 5 / 5

  

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  Fast shipping. Product as described. I highly recommend

  Review of 17/06/2023, following an experience of 21/05/2023 by A A. *

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• 4 / 5

  

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  My order came within the time specified so I am pleased with the service and would order again

  Review of 17/06/2023, following an experience of 19/05/2023 by A A. *

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• 5 / 5

  

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  Very good. Products arrived in very good condition and very quick. Thank you

  Review of 17/06/2023, following an experience of 21/05/2023 by A A. *

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• 3 / 5

  

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  The product that I bought is fine as were all the previous items that I have purchased. unfortunately this time it took around a month to arrive instead of the two weeks normally.

  Review of 17/06/2023, following an experience of 02/05/2023 by A A. *

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• 3 / 5

  

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  Not very straightforward, takes a long time to arrive

  Review of 16/06/2023, following an experience of 16/05/2023 by A A. *

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• 1 / 5

  

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  Terrible service. Product come late. I got a different product, contacted customer service still do nothing. Do not recommend.

  Review of 16/06/2023, following an experience of 16/05/2023 by A A. *

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• 3 / 5

  

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  My previous orders on Sanareva were processed in a better fashion, but this time it took one month and 3 requests to the customer support team to receive my order.

  Review of 16/06/2023, following an experience of 01/05/2023 by A A. *

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